Crowne Plaza Istanbul Tuzla Viaport Marina by IHG
US$168
/ night
Avg. for September
Prices for Crowne Plaza Istanbul Tuzla Viaport Marina by IHG
Select dates to see prices and availability
US$168
/ night
Avg. for September
Monthly average prices
Nightly prices at Crowne Plaza Istanbul Tuzla Viaport Marina by IHG average US$147 in the cheapest month (August) and US$185 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$162 |
| February | US$166 |
| March | US$162 |
| April | US$168 |
| May | US$160 |
| June | US$158 |
| July | US$156 |
| August | US$147 |
| September | US$168 |
| October | US$168 |
| November | US$175 |
| December | US$185 |
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M
A
M
J
J
A
Sept · US$168
S
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D
Most expensive: December (~US$185)
Cheapest: August (~US$147)
About this property
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and an arcade/game room. Additional features at this Mediterranean hotel include complimentary use of a ne...
Amenities
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and an arcade/game room. Additional features at this Mediterranean hotel include complimentary use of a nearby fitness facility and a banquet hall.
Business amenities
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 259 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at Crowne Plaza Istanbul Tuzla Viaport Marina by IHG in Tuzla, you'll be just steps from Viaport Marina and Sea of Marmara. This family-friendly hotel is 0.4 mi (0.7 km) from Viasea Theme Park and 3.5 mi (5.6 km) from Anadolu Health Center.
What's nearby
Viaport Marina(0.1 Miles)
Sea of Marmara(0.1 Miles)
Viasea Theme Park(0.4 Miles)
Anadolu Health Center(3.5 Miles)
Natural Science Museum(4.7 Miles)
Neomarin Shopping Mall(5.2 Miles)
Ayios Yeorgios(5.3 Miles)
Beylikbağı Kültür Sanat Merkezi(5.7 Miles)
Pendorya Shopping Mall(5.7 Miles)
Prof Dr.Necmettin Erbakan Cultural Center(6.1 Miles)
Haci Bekir Yildirim Mosque(6.3 Miles)
Deri OSB(6.4 Miles)
Bayramoglu Bird Park(7.7 Miles)
Pendik Sosyete Bazaar(7.9 Miles)
Pendik Mehmet Akif Ersoy Sanat Merkezi(8 Miles)
Istanbul Sabiha Gokcen Intl. Airport (SAW)(12.4 Miles)
Istanbul Airport (IST)(64.1 Miles)
Parking
Airport shuttle
Restaurant
Room service
Valet parking
Dry cleaning
Location
Cami Mh. Balikcilar Sokak U Blok 20, Türkiye
Viaport Marina (0.1 Miles)
Sea of Marmara (0.1 Miles)
Viasea Theme Park (0.4 Miles)
Anadolu Health Center (3.5 Miles)
Natural Science Museum (4.7 Miles)
Neomarin Shopping Mall (5.2 Miles)
Room options
9
Standard Room, 2 Twin Beds, Sea View
Room details
2 Single Beds
Sleeps 3
431 ft²
Air ConditioningHeatingWi-Fi (Free)
13
Standard Room, 1 King Bed, Marina View
Room details
1 Extra-Large Double Bed
Sleeps 2
431 ft²
Air ConditioningHeatingWi-Fi (Free)
10
Standard Room, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
431 ft²
Air ConditioningHeatingWi-Fi (Free)
11
Standard Room, 2 Twin Beds, Club
Room details
2 Single Beds
Sleeps 2
431 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Standard Room, 1 King Bed, Sea View
Room details
1 Extra-Large Double Bed
Sleeps 3
431 ft²
Air ConditioningHeatingWi-Fi (Free)
11
Standard Room, 1 King Bed, Club
Room details
1 Extra-Large Double Bed
Sleeps 2
431 ft²
Air ConditioningHeatingWi-Fi (Free)
15
Standard Room
Room details
1 Single Bed
Sleeps 2
431 ft²
Air ConditioningHeatingWi-Fi (Free)
12
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
431 ft²
Air ConditioningHeatingWi-Fi (Free)
13
Panoramic Suite, 1 King Bed, Sea View
Room details
1 Extra-Large Double Bed
Sleeps 3
1130 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
Guest reviews of Crowne Plaza Istanbul Tuzla Viaport Marina by IHG
8.9
Fabulous
Based on 350 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Crowne Plaza Istanbul Tuzla Viaport Marina by IHG is praised for its waterfront setting and generally friendly staff, with many guests highlighting comfortable, modern rooms and good breakfasts, though some mention pricing concerns.
Read moreWas this helpful?
What guests think
Across recent reviews, Crowne Plaza Istanbul Tuzla Viaport Marina by IHG is praised for its waterfront setting and generally friendly staff, with many guests highlighting comfortable, modern rooms and good breakfasts, though some mention pricing concerns.
The location is repeatedly noted as walkable by the marina, near outlets, restaurants, and family attractions, and convenient for Sabiha Gokcen Airport. Cleanliness is often commended, but a few cite maintenance or odor issues, and there are recurring complaints about unhonored VIP perks, check-in delays, billing mistakes, and inconsistent handling of room views. Food is widely enjoyed, though some dining and bar experiences disappointed a few, and some guests said there is no spa and no pool. Expect a comfortable stay in a lively marina area, with standout convenience and occasional service inconsistencies.
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AI-generated summary based on recent guest reviews
Facilities
Several reviews note multiple on-site restaurants and a bar; however, some guests reported there is no spa and no pool, and one described a poor bar experience.
Related guest reviews
10
Jeffrey
30 May 2024
·
Stayed 3 nights
Clean, friendly, good meals, located exactly where I needed to be at the marina
Clean, friendly, good meals, located exactly where I needed to be at the marina
10
Hava
8 Oct 2023
·
Stayed 2 nights
Möchten uns für den tollen Aufenthalt bedanken, es war alles sehr angenehm. Der Service war hervorragend, insbesondere beim Check in und im Yachtclub. Enes vom Yachtclub hat uns alle Wünsche erfüllt, sehr netter Empfang und uns hat das Essen im Yachtclub sehr gut geschmeckt. Die Zimmer waren auch einmalig, sauber und modern . Wir würden auf jeden Fall wieder kommen.
Möchten uns für den tollen Aufenthalt bedanken, es war alles sehr angenehm. Der Service war hervorragend, insbesondere beim Check in und im Yachtclub. Enes vom Yachtclub hat uns alle Wünsche erfüllt, sehr netter Empfang und uns hat das Essen im Yachtclub sehr gut geschmeckt. Die Zimmer waren auch einmalig, sauber und modern . Wir würden auf jeden Fall wieder kommen.
10
Rasha
10 Jul 2024
·
Stayed 2 nights
Our stay was amazing and full of pleasure . It was one of the best holidays that we enjoyed. The food and view is wonderful, Wifi is excellent. This will be one of our best properties that we will visit every time we come to Istanbul. It is in a waking distance from all the attractions there, I suggest that you give some discount to access the aquapark and theme-park ;) All the services were 100% It is a bit expensive especially the rate with breakfast. Thank you
Our stay was amazing and full of pleasure . It was one of the best holidays that we enjoyed. The food and view is wonderful, Wifi is excellent. This will be one of our best properties that we will visit every time we come to Istanbul. It is in a waking distance from all the attractions there, I suggest that you give some discount to access the aquapark and theme-park ;) All the services were 100% It is a bit expensive especially the rate with breakfast. Thank you
4
uray
24 Jun 2024
·
Stayed 1 night
The receptionist was rude and unfriendly. I mentioned I was a vip and he questioned me to show him proof. When I showed him, he dismissed it. Continued to say we will have to wait for a room. we waited about 45 minutes. While we were waiting they were trying to sell us a boat ride. He said it was 100 dollars then by the end he said it should be $250. I said no thank you. Then while we were walking we went over the water. And got the same offer for $130. So that left a bad taste in my mouth. We asked for an extra bed. Never got it until I reminded them. In the morning there was a flood in the bathroom bc the drain was not working. My suitcase and shoes was soaked. To top it off the lights in the room kept going on all night. It was a nightmare. We went there to go to the spa as it said there was one and there was no spa! I have stayed at a Crowne plaza in before and this one was a nightmare. The resturant people were very nice and helpful! We paid for breakfast and since we had a flood and had to clean it up we missed it and they did not even care! Never again .
The receptionist was rude and unfriendly. I mentioned I was a vip and he questioned me to show him proof. When I showed him, he dismissed it. Continued to say we will have to wait for a room. we waited about 45 minutes. While we were waiting they were trying to sell us a boat ride. He said it was 100 dollars then by the end he said it should be $250. I said no thank you. Then while we were walking we went over the water. And got the same offer for $130. So that left a bad taste in my mouth. We asked for an extra bed. Never got it until I reminded them. In the morning there was a flood in the bathroom bc the drain was not working. My suitcase and shoes was soaked. To top it off the lights in the room kept going on all night. It was a nightmare. We went there to go to the spa as it said there was one and there was no spa! I have stayed at a Crowne plaza in before and this one was a nightmare. The resturant people were very nice and helpful! We paid for breakfast and since we had a flood and had to clean it up we missed it and they did not even care! Never again .
8
Rebaz
28 Jun 2024
·
Stayed 5 nights
I didn’t like restaurants & dining options
I didn’t like restaurants & dining options
10
Dr. Abdullah
3 Dec 2023
·
Stayed 4 nights
Our trip to Istanbul was from November 29 to December 3. The trip lasted five days, but it was very beautiful. We stayed in the Crowne Plaza Tuzla, a very beautiful hotel, the staff there are distinguished, their breakfast is very wonderful, the workers in the restaurant are distinguished, especially the employee Rabiya and Aysegul, who speaks English fluently. She met us with a smiling face, asking us about our needs in the restaurant and if we needed anything that was not available in the buffet. We thank her for this special treatment. I would also like to thank Chef Ismail for his wonderful ethics and constant follow-up of the restaurant’s customers. Thanks to them all
Our trip to Istanbul was from November 29 to December 3. The trip lasted five days, but it was very beautiful. We stayed in the Crowne Plaza Tuzla, a very beautiful hotel, the staff there are distinguished, their breakfast is very wonderful, the workers in the restaurant are distinguished, especially the employee Rabiya and Aysegul, who speaks English fluently. She met us with a smiling face, asking us about our needs in the restaurant and if we needed anything that was not available in the buffet. We thank her for this special treatment. I would also like to thank Chef Ismail for his wonderful ethics and constant follow-up of the restaurant’s customers. Thanks to them all
10
Georges
15 Jul 2023
·
Stayed 3 nights
Hôtel moderne avec bel architecture Chambre spacieuse avec grande baies vitrée anti moustique Avons apprécié le restaurant Yachting Club Petit déjeuner correct avec possibilités d’être dehors vue bateau Dommage pas de piscine et manque de rangements Nous reviendrons
Hôtel moderne avec bel architecture Chambre spacieuse avec grande baies vitrée anti moustique Avons apprécié le restaurant Yachting Club Petit déjeuner correct avec possibilités d’être dehors vue bateau Dommage pas de piscine et manque de rangements Nous reviendrons
10
Manpreet
15 Oct 2023
·
It is completely opposite of old city. Very quiet and nice lots of food places to eat and do shopping as well around hotel. Food was delicious at yacht club restaurant and Hunger restaurant. Staff is polite and nice. It was a struggle to communicate but they have staff members who speak English.
It is completely opposite of old city. Very quiet and nice lots of food places to eat and do shopping as well around hotel. Food was delicious at yacht club restaurant and Hunger restaurant. Staff is polite and nice. It was a struggle to communicate but they have staff members who speak English.
10
Florica
25 May 2024
·
Stayed 6 nights
Excellent hotel. Friendly and helpful stuff. Decent restaurants at the property and in 5 minutes walk. Close to a local outlet mall and entertainment.
Excellent hotel. Friendly and helpful stuff. Decent restaurants at the property and in 5 minutes walk. Close to a local outlet mall and entertainment.
6
Dean
27 Aug 2023
·
Stayed 2 nights
The Yacht Club restaurant was 4/5. The Hungry restaurant had a nice buffet breakfast 3/5, but the bar was a disaster. My last night there I ordered a Margherita pizza. What I was served literally was mini hot dogs and corn on a cheese pizza. Maybe playing a joke on the American at the bar? I saw a Margherita pizza handed to the bartender which he promptly hid under the other side of the bar. A few seconds later the chef shows up and I told him I ordered a Margherita pizza. Immediately the pizza the bartender hid under the bar was served to me. What a bunch of BS. I'll never go there again.
The Yacht Club restaurant was 4/5. The Hungry restaurant had a nice buffet breakfast 3/5, but the bar was a disaster. My last night there I ordered a Margherita pizza. What I was served literally was mini hot dogs and corn on a cheese pizza. Maybe playing a joke on the American at the bar? I saw a Margherita pizza handed to the bartender which he promptly hid under the other side of the bar. A few seconds later the chef shows up and I told him I ordered a Margherita pizza. Immediately the pizza the bartender hid under the bar was served to me. What a bunch of BS. I'll never go there again.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found the hotel and rooms clean and modern, but a few reported maintenance or hygiene issues such as hallway odors, insects, a flooded bathroom, and a broken bed.
Related guest reviews
4
Murat
2 Jun 2023
·
Stayed 2 nights
Odalardaki arızalar, sinekler rahatsız edici. Aynı şekilde kahvaltı büfesindeki sinekler hiç hoş değildi.
Odalardaki arızalar, sinekler rahatsız edici. Aynı şekilde kahvaltı büfesindeki sinekler hiç hoş değildi.
10
Jeffrey
30 May 2024
·
Stayed 3 nights
Clean, friendly, good meals, located exactly where I needed to be at the marina
Clean, friendly, good meals, located exactly where I needed to be at the marina
10
Hava
8 Oct 2023
·
Stayed 2 nights
Möchten uns für den tollen Aufenthalt bedanken, es war alles sehr angenehm. Der Service war hervorragend, insbesondere beim Check in und im Yachtclub. Enes vom Yachtclub hat uns alle Wünsche erfüllt, sehr netter Empfang und uns hat das Essen im Yachtclub sehr gut geschmeckt. Die Zimmer waren auch einmalig, sauber und modern . Wir würden auf jeden Fall wieder kommen.
Möchten uns für den tollen Aufenthalt bedanken, es war alles sehr angenehm. Der Service war hervorragend, insbesondere beim Check in und im Yachtclub. Enes vom Yachtclub hat uns alle Wünsche erfüllt, sehr netter Empfang und uns hat das Essen im Yachtclub sehr gut geschmeckt. Die Zimmer waren auch einmalig, sauber und modern . Wir würden auf jeden Fall wieder kommen.
4
uray
24 Jun 2024
·
Stayed 1 night
The receptionist was rude and unfriendly. I mentioned I was a vip and he questioned me to show him proof. When I showed him, he dismissed it. Continued to say we will have to wait for a room. we waited about 45 minutes. While we were waiting they were trying to sell us a boat ride. He said it was 100 dollars then by the end he said it should be $250. I said no thank you. Then while we were walking we went over the water. And got the same offer for $130. So that left a bad taste in my mouth. We asked for an extra bed. Never got it until I reminded them. In the morning there was a flood in the bathroom bc the drain was not working. My suitcase and shoes was soaked. To top it off the lights in the room kept going on all night. It was a nightmare. We went there to go to the spa as it said there was one and there was no spa! I have stayed at a Crowne plaza in before and this one was a nightmare. The resturant people were very nice and helpful! We paid for breakfast and since we had a flood and had to clean it up we missed it and they did not even care! Never again .
The receptionist was rude and unfriendly. I mentioned I was a vip and he questioned me to show him proof. When I showed him, he dismissed it. Continued to say we will have to wait for a room. we waited about 45 minutes. While we were waiting they were trying to sell us a boat ride. He said it was 100 dollars then by the end he said it should be $250. I said no thank you. Then while we were walking we went over the water. And got the same offer for $130. So that left a bad taste in my mouth. We asked for an extra bed. Never got it until I reminded them. In the morning there was a flood in the bathroom bc the drain was not working. My suitcase and shoes was soaked. To top it off the lights in the room kept going on all night. It was a nightmare. We went there to go to the spa as it said there was one and there was no spa! I have stayed at a Crowne plaza in before and this one was a nightmare. The resturant people were very nice and helpful! We paid for breakfast and since we had a flood and had to clean it up we missed it and they did not even care! Never again .
10
mustafa
18 Aug 2024
·
Stayed 1 night
Gayet başarılı bir tesis personel güler yuzlü ve ilgili temizlik mükemmele yakın yeni ve konforlu yatak ve mobilyaya sahip
Gayet başarılı bir tesis personel güler yuzlü ve ilgili temizlik mükemmele yakın yeni ve konforlu yatak ve mobilyaya sahip
8
Wai Ming
27 May 2024
·
Stayed 6 nights
舒服、整潔 服務好
舒服、整潔 服務好
10
ANOUD
10 Sept 2023
·
Stayed 1 night
The place is excellent, clean, the service is great, and the location is suitable for shopping and close to Sabiha Airport
The place is excellent, clean, the service is great, and the location is suitable for shopping and close to Sabiha Airport
10
MASAKI
28 Oct 2023
·
Stayed 6 nights
ホテルはきれいで、食事も美味しかったです。
ホテルはきれいで、食事も美味しかったです。
2
Muhammed
15 Oct 2023
·
Stayed 2 nights
Smells in hallway.
Smells in hallway.
6
abdul
25 Jul 2023
·
Stayed 1 night
My staying was only one night I arrived at 11pm there was just two employees only manager he is everything and only one bellhop and valet and everything on my room the bed is broken I asked to change the room they said we will fix it after more than 25 minutes they decided to change my room when we checking out on the morning I asked for the bellhop the answer was I have to wait 20 minutes all that because they have only one employee for the whole hotel.
My staying was only one night I arrived at 11pm there was just two employees only manager he is everything and only one bellhop and valet and everything on my room the bed is broken I asked to change the room they said we will fix it after more than 25 minutes they decided to change my room when we checking out on the morning I asked for the bellhop the answer was I have to wait 20 minutes all that because they have only one employee for the whole hotel.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, modern, and comfortable, with generally good Wi-Fi and pleasant marina or sea views; however, some guests were dissatisfied with how view categories were handled.
Related guest reviews
10
Christopher
9 Oct 2024
·
Stayed 3 nights
Lovely hotel with good sized room and comfy bed. Breakfast was good with lots of variety and staff are friendly
Lovely hotel with good sized room and comfy bed. Breakfast was good with lots of variety and staff are friendly
10
Hava
8 Oct 2023
·
Stayed 2 nights
Möchten uns für den tollen Aufenthalt bedanken, es war alles sehr angenehm. Der Service war hervorragend, insbesondere beim Check in und im Yachtclub. Enes vom Yachtclub hat uns alle Wünsche erfüllt, sehr netter Empfang und uns hat das Essen im Yachtclub sehr gut geschmeckt. Die Zimmer waren auch einmalig, sauber und modern . Wir würden auf jeden Fall wieder kommen.
Möchten uns für den tollen Aufenthalt bedanken, es war alles sehr angenehm. Der Service war hervorragend, insbesondere beim Check in und im Yachtclub. Enes vom Yachtclub hat uns alle Wünsche erfüllt, sehr netter Empfang und uns hat das Essen im Yachtclub sehr gut geschmeckt. Die Zimmer waren auch einmalig, sauber und modern . Wir würden auf jeden Fall wieder kommen.
10
Rasha
10 Jul 2024
·
Stayed 2 nights
Our stay was amazing and full of pleasure . It was one of the best holidays that we enjoyed. The food and view is wonderful, Wifi is excellent. This will be one of our best properties that we will visit every time we come to Istanbul. It is in a waking distance from all the attractions there, I suggest that you give some discount to access the aquapark and theme-park ;) All the services were 100% It is a bit expensive especially the rate with breakfast. Thank you
Our stay was amazing and full of pleasure . It was one of the best holidays that we enjoyed. The food and view is wonderful, Wifi is excellent. This will be one of our best properties that we will visit every time we come to Istanbul. It is in a waking distance from all the attractions there, I suggest that you give some discount to access the aquapark and theme-park ;) All the services were 100% It is a bit expensive especially the rate with breakfast. Thank you
10
Kuno
7 Oct 2022
·
Stayed 2 nights
nyt og lækkert hotel. god beligenhed. store værelser. alt virker. staff er bare i særklasse på en god måde
nyt og lækkert hotel. god beligenhed. store værelser. alt virker. staff er bare i særklasse på en god måde
10
anwer
6 Aug 2023
·
Stayed 2 nights
Very professional staff, luxurious accommodation
Very professional staff, luxurious accommodation
10
mustafa
18 Aug 2024
·
Stayed 1 night
Gayet başarılı bir tesis personel güler yuzlü ve ilgili temizlik mükemmele yakın yeni ve konforlu yatak ve mobilyaya sahip
Gayet başarılı bir tesis personel güler yuzlü ve ilgili temizlik mükemmele yakın yeni ve konforlu yatak ve mobilyaya sahip
10
Georges
15 Jul 2023
·
Stayed 3 nights
Hôtel moderne avec bel architecture Chambre spacieuse avec grande baies vitrée anti moustique Avons apprécié le restaurant Yachting Club Petit déjeuner correct avec possibilités d’être dehors vue bateau Dommage pas de piscine et manque de rangements Nous reviendrons
Hôtel moderne avec bel architecture Chambre spacieuse avec grande baies vitrée anti moustique Avons apprécié le restaurant Yachting Club Petit déjeuner correct avec possibilités d’être dehors vue bateau Dommage pas de piscine et manque de rangements Nous reviendrons
10
Waleed
11 Jun 2023
·
Stayed 2 nights
Real 5 stars hotel / well trained staff , restaurant staff are amazing as well . Rooms, view, all are excellent. Expensive , yes...but excellent
Real 5 stars hotel / well trained staff , restaurant staff are amazing as well . Rooms, view, all are excellent. Expensive , yes...but excellent
8
Hamad
15 Aug 2024
·
Stayed 3 nights
Good for a two nights The internet speed is not bad The bed is ok
Good for a two nights The internet speed is not bad The bed is ok
4
Rabih
31 Mar 2024
·
Stayed 2 nights
The hotel makes a clear differentiation between standard rooms, "Sea View", and "Marina View". I paid extra for Sea View. They gave me a Marina View and argued it is the same. The only difference ythey said is that it is 2nd floor.But still looking at the mall and the marina and the small canal for boats. No Sea View. Why did I pay extra? The manager said that the canal is the sea view although there is a sea out there. They kept arguing that the Marina View is the Sea View. No sense at all. And the manager was not friendly or pleasant at all. Very argumentative not very polite and not attentive to my needs or to the expected customer service level from this hotel. Even the concierge told me that there are Sea View rooms and they were not telling me the truth. Why did I pay extra. They could have at least said we'll make it up for you on your next visit and just apologized. That would have been enough. But instead argued that 1st floor is Marina View and second floor is Sea View eventhough it overlooks the mall and the boats. Incredible.
The hotel makes a clear differentiation between standard rooms, "Sea View", and "Marina View". I paid extra for Sea View. They gave me a Marina View and argued it is the same. The only difference ythey said is that it is 2nd floor.But still looking at the mall and the marina and the small canal for boats. No Sea View. Why did I pay extra? The manager said that the canal is the sea view although there is a sea out there. They kept arguing that the Marina View is the Sea View. No sense at all. And the manager was not friendly or pleasant at all. Very argumentative not very polite and not attentive to my needs or to the expected customer service level from this hotel. Even the concierge told me that there are Sea View rooms and they were not telling me the truth. Why did I pay extra. They could have at least said we'll make it up for you on your next visit and just apologized. That would have been enough. But instead argued that 1st floor is Marina View and second floor is Sea View eventhough it overlooks the mall and the boats. Incredible.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, helpful, and professional, yet recurring complaints mention rude or unresponsive front-desk interactions, delays, billing errors, and unrecognized VIP benefits.
Related guest reviews
10
Christopher
9 Oct 2024
·
Stayed 3 nights
Lovely hotel with good sized room and comfy bed. Breakfast was good with lots of variety and staff are friendly
Lovely hotel with good sized room and comfy bed. Breakfast was good with lots of variety and staff are friendly
10
Abdulrahman
13 Jul 2024
·
Stayed 1 night
Unfortunately they charged me double! I paid thru Expedia & hotel reception asked for my credit card & charged me. I thought maybe I didn’t pay, later on I noticed the double payment. No VIP benefits at all.
Unfortunately they charged me double! I paid thru Expedia & hotel reception asked for my credit card & charged me. I thought maybe I didn’t pay, later on I noticed the double payment. No VIP benefits at all.
4
uray
24 Jun 2024
·
Stayed 1 night
The receptionist was rude and unfriendly. I mentioned I was a vip and he questioned me to show him proof. When I showed him, he dismissed it. Continued to say we will have to wait for a room. we waited about 45 minutes. While we were waiting they were trying to sell us a boat ride. He said it was 100 dollars then by the end he said it should be $250. I said no thank you. Then while we were walking we went over the water. And got the same offer for $130. So that left a bad taste in my mouth. We asked for an extra bed. Never got it until I reminded them. In the morning there was a flood in the bathroom bc the drain was not working. My suitcase and shoes was soaked. To top it off the lights in the room kept going on all night. It was a nightmare. We went there to go to the spa as it said there was one and there was no spa! I have stayed at a Crowne plaza in before and this one was a nightmare. The resturant people were very nice and helpful! We paid for breakfast and since we had a flood and had to clean it up we missed it and they did not even care! Never again .
The receptionist was rude and unfriendly. I mentioned I was a vip and he questioned me to show him proof. When I showed him, he dismissed it. Continued to say we will have to wait for a room. we waited about 45 minutes. While we were waiting they were trying to sell us a boat ride. He said it was 100 dollars then by the end he said it should be $250. I said no thank you. Then while we were walking we went over the water. And got the same offer for $130. So that left a bad taste in my mouth. We asked for an extra bed. Never got it until I reminded them. In the morning there was a flood in the bathroom bc the drain was not working. My suitcase and shoes was soaked. To top it off the lights in the room kept going on all night. It was a nightmare. We went there to go to the spa as it said there was one and there was no spa! I have stayed at a Crowne plaza in before and this one was a nightmare. The resturant people were very nice and helpful! We paid for breakfast and since we had a flood and had to clean it up we missed it and they did not even care! Never again .
10
Dr. Abdullah
3 Dec 2023
·
Stayed 4 nights
Our trip to Istanbul was from November 29 to December 3. The trip lasted five days, but it was very beautiful. We stayed in the Crowne Plaza Tuzla, a very beautiful hotel, the staff there are distinguished, their breakfast is very wonderful, the workers in the restaurant are distinguished, especially the employee Rabiya and Aysegul, who speaks English fluently. She met us with a smiling face, asking us about our needs in the restaurant and if we needed anything that was not available in the buffet. We thank her for this special treatment. I would also like to thank Chef Ismail for his wonderful ethics and constant follow-up of the restaurant’s customers. Thanks to them all
Our trip to Istanbul was from November 29 to December 3. The trip lasted five days, but it was very beautiful. We stayed in the Crowne Plaza Tuzla, a very beautiful hotel, the staff there are distinguished, their breakfast is very wonderful, the workers in the restaurant are distinguished, especially the employee Rabiya and Aysegul, who speaks English fluently. She met us with a smiling face, asking us about our needs in the restaurant and if we needed anything that was not available in the buffet. We thank her for this special treatment. I would also like to thank Chef Ismail for his wonderful ethics and constant follow-up of the restaurant’s customers. Thanks to them all
10
Waleed
11 Jun 2023
·
Stayed 2 nights
Real 5 stars hotel / well trained staff , restaurant staff are amazing as well . Rooms, view, all are excellent. Expensive , yes...but excellent
Real 5 stars hotel / well trained staff , restaurant staff are amazing as well . Rooms, view, all are excellent. Expensive , yes...but excellent
10
Ehsan
17 Jul 2024
·
Stayed 1 night
Your vip means nothing to the hotel. It is only a title with no benefits
Your vip means nothing to the hotel. It is only a title with no benefits
10
Kuno
4 Jun 2024
·
Stayed 1 night
Har boet her flere gange nu, og det er altid samme høje kvalitet og service.
Har boet her flere gange nu, og det er altid samme høje kvalitet og service.
10
Mohammed salem
28 Jun 2024
·
Stayed 1 night
Wonderful location for shopping and children activities as well as dinning options. Friendly helpful staff with very positive attitude
Wonderful location for shopping and children activities as well as dinning options. Friendly helpful staff with very positive attitude
10
Mark
25 Mar 2024
·
Stayed 3 nights
It was a great location. The door man, Orhan, was exceptional and the desk attendant, Rehef, was attentive to my requests.
It was a great location. The door man, Orhan, was exceptional and the desk attendant, Rehef, was attentive to my requests.
6
abdul
25 Jul 2023
·
Stayed 1 night
My staying was only one night I arrived at 11pm there was just two employees only manager he is everything and only one bellhop and valet and everything on my room the bed is broken I asked to change the room they said we will fix it after more than 25 minutes they decided to change my room when we checking out on the morning I asked for the bellhop the answer was I have to wait 20 minutes all that because they have only one employee for the whole hotel.
My staying was only one night I arrived at 11pm there was just two employees only manager he is everything and only one bellhop and valet and everything on my room the bed is broken I asked to change the room they said we will fix it after more than 25 minutes they decided to change my room when we checking out on the morning I asked for the bellhop the answer was I have to wait 20 minutes all that because they have only one employee for the whole hotel.
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AI-generated summary based on recent guest reviews
Location
Widely praised for a waterfront, walkable setting next to outlets, restaurants, and family attractions, and convenient for Sabiha Gokcen Airport and nearby businesses.
Related guest reviews
10
Jeffrey
30 May 2024
·
Stayed 3 nights
Clean, friendly, good meals, located exactly where I needed to be at the marina
Clean, friendly, good meals, located exactly where I needed to be at the marina
10
Rasha
10 Jul 2024
·
Stayed 2 nights
Our stay was amazing and full of pleasure . It was one of the best holidays that we enjoyed. The food and view is wonderful, Wifi is excellent. This will be one of our best properties that we will visit every time we come to Istanbul. It is in a waking distance from all the attractions there, I suggest that you give some discount to access the aquapark and theme-park ;) All the services were 100% It is a bit expensive especially the rate with breakfast. Thank you
Our stay was amazing and full of pleasure . It was one of the best holidays that we enjoyed. The food and view is wonderful, Wifi is excellent. This will be one of our best properties that we will visit every time we come to Istanbul. It is in a waking distance from all the attractions there, I suggest that you give some discount to access the aquapark and theme-park ;) All the services were 100% It is a bit expensive especially the rate with breakfast. Thank you
10
Stephen
29 Jun 2024
·
Stayed 3 nights
Stayed for business reasons - excellent location for restaurants and shops.
Stayed for business reasons - excellent location for restaurants and shops.
10
ANOUD
10 Sept 2023
·
Stayed 1 night
The place is excellent, clean, the service is great, and the location is suitable for shopping and close to Sabiha Airport
The place is excellent, clean, the service is great, and the location is suitable for shopping and close to Sabiha Airport
8
Tareq
22 Aug 2024
·
Stayed 2 nights
it's was an lovely stay and the shopping outlet is a 2 min walk.. this is the third time I stay in this hotel, each year we spend two to three nights... and there is a lion park and an aquarium and a theme park.
it's was an lovely stay and the shopping outlet is a 2 min walk.. this is the third time I stay in this hotel, each year we spend two to three nights... and there is a lion park and an aquarium and a theme park.
10
Manpreet
15 Oct 2023
·
It is completely opposite of old city. Very quiet and nice lots of food places to eat and do shopping as well around hotel. Food was delicious at yacht club restaurant and Hunger restaurant. Staff is polite and nice. It was a struggle to communicate but they have staff members who speak English.
It is completely opposite of old city. Very quiet and nice lots of food places to eat and do shopping as well around hotel. Food was delicious at yacht club restaurant and Hunger restaurant. Staff is polite and nice. It was a struggle to communicate but they have staff members who speak English.
10
Mohammed salem
28 Jun 2024
·
Stayed 1 night
Wonderful location for shopping and children activities as well as dinning options. Friendly helpful staff with very positive attitude
Wonderful location for shopping and children activities as well as dinning options. Friendly helpful staff with very positive attitude
10
Florica
25 May 2024
·
Stayed 6 nights
Excellent hotel. Friendly and helpful stuff. Decent restaurants at the property and in 5 minutes walk. Close to a local outlet mall and entertainment.
Excellent hotel. Friendly and helpful stuff. Decent restaurants at the property and in 5 minutes walk. Close to a local outlet mall and entertainment.
10
Roger
29 Sept 2023
·
Stayed 3 nights
Flott plassert hotell nært det meste av skipsverft. Mye å finne på rundt hotellet også da det er gå-avstand til shopping og mange fine restauranter. Nærliggende tivoli var der også for de spesielt interesserte.
Flott plassert hotell nært det meste av skipsverft. Mye å finne på rundt hotellet også da det er gå-avstand til shopping og mange fine restauranter. Nærliggende tivoli var der også for de spesielt interesserte.
10
yousef
21 Jun 2024
·
Stayed 1 night
Great walking area by the water for shopping and food
Great walking area by the water for shopping and food
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely enjoyed for its quality and variety, and many liked the Yacht Club and other on-site options, though a few found some restaurants lacking and reported an isolated bar incident.
Related guest reviews
10
Christopher
9 Oct 2024
·
Stayed 3 nights
Lovely hotel with good sized room and comfy bed. Breakfast was good with lots of variety and staff are friendly
Lovely hotel with good sized room and comfy bed. Breakfast was good with lots of variety and staff are friendly
10
Hava
8 Oct 2023
·
Stayed 2 nights
Möchten uns für den tollen Aufenthalt bedanken, es war alles sehr angenehm. Der Service war hervorragend, insbesondere beim Check in und im Yachtclub. Enes vom Yachtclub hat uns alle Wünsche erfüllt, sehr netter Empfang und uns hat das Essen im Yachtclub sehr gut geschmeckt. Die Zimmer waren auch einmalig, sauber und modern . Wir würden auf jeden Fall wieder kommen.
Möchten uns für den tollen Aufenthalt bedanken, es war alles sehr angenehm. Der Service war hervorragend, insbesondere beim Check in und im Yachtclub. Enes vom Yachtclub hat uns alle Wünsche erfüllt, sehr netter Empfang und uns hat das Essen im Yachtclub sehr gut geschmeckt. Die Zimmer waren auch einmalig, sauber und modern . Wir würden auf jeden Fall wieder kommen.
10
Rasha
10 Jul 2024
·
Stayed 2 nights
Our stay was amazing and full of pleasure . It was one of the best holidays that we enjoyed. The food and view is wonderful, Wifi is excellent. This will be one of our best properties that we will visit every time we come to Istanbul. It is in a waking distance from all the attractions there, I suggest that you give some discount to access the aquapark and theme-park ;) All the services were 100% It is a bit expensive especially the rate with breakfast. Thank you
Our stay was amazing and full of pleasure . It was one of the best holidays that we enjoyed. The food and view is wonderful, Wifi is excellent. This will be one of our best properties that we will visit every time we come to Istanbul. It is in a waking distance from all the attractions there, I suggest that you give some discount to access the aquapark and theme-park ;) All the services were 100% It is a bit expensive especially the rate with breakfast. Thank you
8
Rebaz
28 Jun 2024
·
Stayed 5 nights
I didn’t like restaurants & dining options
I didn’t like restaurants & dining options
10
Kristina
13 Dec 2022
·
Stayed 1 night
I travel a lot for business, but this place I want to come back and visit privately. It is just fantastic! The breakfast included a lot of delicious local specialities which unfortunately I couldn't try all.
I travel a lot for business, but this place I want to come back and visit privately. It is just fantastic! The breakfast included a lot of delicious local specialities which unfortunately I couldn't try all.
10
Dr. Abdullah
3 Dec 2023
·
Stayed 4 nights
Our trip to Istanbul was from November 29 to December 3. The trip lasted five days, but it was very beautiful. We stayed in the Crowne Plaza Tuzla, a very beautiful hotel, the staff there are distinguished, their breakfast is very wonderful, the workers in the restaurant are distinguished, especially the employee Rabiya and Aysegul, who speaks English fluently. She met us with a smiling face, asking us about our needs in the restaurant and if we needed anything that was not available in the buffet. We thank her for this special treatment. I would also like to thank Chef Ismail for his wonderful ethics and constant follow-up of the restaurant’s customers. Thanks to them all
Our trip to Istanbul was from November 29 to December 3. The trip lasted five days, but it was very beautiful. We stayed in the Crowne Plaza Tuzla, a very beautiful hotel, the staff there are distinguished, their breakfast is very wonderful, the workers in the restaurant are distinguished, especially the employee Rabiya and Aysegul, who speaks English fluently. She met us with a smiling face, asking us about our needs in the restaurant and if we needed anything that was not available in the buffet. We thank her for this special treatment. I would also like to thank Chef Ismail for his wonderful ethics and constant follow-up of the restaurant’s customers. Thanks to them all
10
Manpreet
15 Oct 2023
·
It is completely opposite of old city. Very quiet and nice lots of food places to eat and do shopping as well around hotel. Food was delicious at yacht club restaurant and Hunger restaurant. Staff is polite and nice. It was a struggle to communicate but they have staff members who speak English.
It is completely opposite of old city. Very quiet and nice lots of food places to eat and do shopping as well around hotel. Food was delicious at yacht club restaurant and Hunger restaurant. Staff is polite and nice. It was a struggle to communicate but they have staff members who speak English.
10
MASAKI
28 Oct 2023
·
Stayed 6 nights
ホテルはきれいで、食事も美味しかったです。
ホテルはきれいで、食事も美味しかったです。
10
Florica
25 May 2024
·
Stayed 6 nights
Excellent hotel. Friendly and helpful stuff. Decent restaurants at the property and in 5 minutes walk. Close to a local outlet mall and entertainment.
Excellent hotel. Friendly and helpful stuff. Decent restaurants at the property and in 5 minutes walk. Close to a local outlet mall and entertainment.
6
Dean
27 Aug 2023
·
Stayed 2 nights
The Yacht Club restaurant was 4/5. The Hungry restaurant had a nice buffet breakfast 3/5, but the bar was a disaster. My last night there I ordered a Margherita pizza. What I was served literally was mini hot dogs and corn on a cheese pizza. Maybe playing a joke on the American at the bar? I saw a Margherita pizza handed to the bartender which he promptly hid under the other side of the bar. A few seconds later the chef shows up and I told him I ordered a Margherita pizza. Immediately the pizza the bartender hid under the bar was served to me. What a bunch of BS. I'll never go there again.
The Yacht Club restaurant was 4/5. The Hungry restaurant had a nice buffet breakfast 3/5, but the bar was a disaster. My last night there I ordered a Margherita pizza. What I was served literally was mini hot dogs and corn on a cheese pizza. Maybe playing a joke on the American at the bar? I saw a Margherita pizza handed to the bartender which he promptly hid under the other side of the bar. A few seconds later the chef shows up and I told him I ordered a Margherita pizza. Immediately the pizza the bartender hid under the bar was served to me. What a bunch of BS. I'll never go there again.
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AI-generated summary based on recent guest reviews
10
ingolfur
4 Nov 2024
·
Stayed 1 night
My second time. I highly recommend the hotel.
My second time. I highly recommend the hotel.
10
Christopher
9 Oct 2024
·
Stayed 3 nights
Lovely hotel with good sized room and comfy bed. Breakfast was good with lots of variety and staff are friendly
Lovely hotel with good sized room and comfy bed. Breakfast was good with lots of variety and staff are friendly
8
Tareq
22 Aug 2024
·
Stayed 2 nights
it's was an lovely stay and the shopping outlet is a 2 min walk.. this is the third time I stay in this hotel, each year we spend two to three nights... and there is a lion park and an aquarium and a theme park.
it's was an lovely stay and the shopping outlet is a 2 min walk.. this is the third time I stay in this hotel, each year we spend two to three nights... and there is a lion park and an aquarium and a theme park.
8
Hamad
15 Aug 2024
·
Stayed 3 nights
Good for a two nights The internet speed is not bad The bed is ok
Good for a two nights The internet speed is not bad The bed is ok
10
Ehsan
17 Jul 2024
·
Stayed 1 night
Your vip means nothing to the hotel. It is only a title with no benefits
Your vip means nothing to the hotel. It is only a title with no benefits
FAQs about Crowne Plaza Istanbul Tuzla Viaport Marina by IHG
Is parking available at the property?
Free self-parking is available on-site, with uncovered valet parking offered for a fee of EUR 5 per day, which includes in/out privileges.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately EUR 20 for adults and EUR 15 for children.
Are pets allowed at the property?
No pets or service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM to 12:00 AM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Is there an airport shuttle service available?
Airport shuttle services are available, and guests can arrange transfers by contacting the property directly.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.
Where is the property located in relation to key landmarks?
The hotel is located just steps from Viaport Marina and the Sea of Marmara, approximately 0.4 miles from Viasea Theme Park and 3.5 miles from Anadolu Health Center.
What are the policies for guests staying with children?
Children stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of EUR 20 per night, subject to availability and advance request.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 161.37591777496337USD
- 2026-09-20: 158.41019999999997USD
- 2026-09-21: 227.26768282318113USD
- 2026-09-22: 211.21359999999999USD
- 2026-09-23: 197.4388USD
- 2026-09-24: 172.185USD
- 2026-09-25: 154.9665USD
- 2026-09-26: 157.15969382629393USD
- 2026-09-27: 154.9665USD
- 2026-09-28: 178.5905643508911USD
- 2026-09-29: 180.22029999999998USD
- 2026-09-30: 182.16237318572996USD
- 2026-10-01: 172.185USD
- 2026-10-02: 157.15969382629393USD
- 2026-10-03: 156.1144USD
- 2026-10-04: 156.1144USD
- 2026-10-05: 178.46084408416746USD
- 2026-10-06: 177.99999208068846USD
- 2026-10-07: 177.16183731384277USD
- 2026-10-08: 169.8892USD
- 2026-10-09: 152.67069999999998USD
- 2026-10-10: 154.96135042419434USD
- 2026-10-11: 152.67069999999998USD
- 2026-10-12: 177.16183731384277USD
- 2026-10-13: 175.62869999999998USD
- 2026-10-14: 176.77659999999997USD
- 2026-10-15: 171.4469291656494USD
- 2026-10-16: 152.67069999999998USD
- 2026-10-17: 154.96135042419434USD
- 2026-10-18: 155.268923727417USD
- 2026-10-19: 177.1279797286987USD
- 2026-10-20: 176.77936745910642USD
- 2026-10-21: 175.62869999999998USD
- 2026-10-22: 171.4469291656494USD
- 2026-10-23: 155.88410536499023USD
- 2026-10-24: 155.43297449951172USD
- 2026-10-25: 155.5765145462036USD
- 2026-10-26: 177.84566244659422USD
- 2026-10-27: 175.62869999999998USD
- 2026-10-28: 177.1279797286987USD
- 2026-10-29: 169.8892USD
- 2026-10-30: 154.9665USD
- 2026-10-31: 153.8186USD
- 2026-11-01: 158.11921393585203USD
- 2026-11-02: 180.22029999999998USD
- 2026-11-03: 180.92151808776853USD
- 2026-11-04: 180.73364614868163USD
- 2026-11-05: 175.36447771759032USD
- 2026-11-06: 158.11921393585203USD
- 2026-11-07: 157.87404858703613USD
- 2026-11-08: 158.11921393585203USD
- 2026-11-09: 180.73364614868163USD
- 2026-11-10: 181.3931421630859USD
- 2026-11-11: 180.73364614868163USD
- 2026-11-12: 174.4808USD
- 2026-11-13: 158.11921393585203USD
- 2026-11-14: 157.87404858703613USD
- 2026-11-15: 157.87404858703613USD
- 2026-11-16: 181.3682USD
- 2026-11-17: 180.92151808776853USD
- 2026-11-18: 181.2906235671997USD
- 2026-11-19: 174.17515340881346USD
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Fee for buffet breakfast: approximately EUR 20 for adults and EUR 15 for children
- Uncovered valet parking fee: EUR 5 per day (in/out privileges)
- Rollaway bed fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Room service
Valet parking
Dry cleaning
Services
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Parking
Airport shuttle
Valet parking
Free parking
Parking Onsite
General
Room service
Restaurant
Non-smoking rooms
Breakfast in the room
Allergy-free room available
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Billiards
Outdoor Fireplace
Outdoor Furniture
Terrace
Fitness Center (nearby)
Internet
Free wi-fi