Homewood Suites by Hilton Cypress Orange County

Hotel is very nice and clean. I missed my check in time and date and my room was canceled. Which I wasn’t aware of. Management seemed annoyed that they had to “do a whole process,” in order to get me another room. They charge you $12 per night to park your car but there’s not enough parking. If you leave at night, good luck trying to find a spot when you get back. I wound up having to park in the lot next door. Other than that, my room was great!

The property is super clean and loved how much light there is in the property at night. Loved how it is pet friendly too. Definitely would stay again. We found our go to hotel when we are visiting family.

We had a King Size suite on the 4th floor. Our stay was great! The hotel didn’t appear to be busy until the weekend. Breakfast was not as good as SpringHill Suites by Marriot or other slightly lower priced hotels. This place didn’t have waffle maker or Sausages/ham. For the hot food, they had potatoes (pretty good), thin small strips of bacon, eggs (egg beaters?), mini pancakes. They can definitely work on improving the hot breakfast items. The space is beautiful, modern, new and clean. We enjoyed the self serve unlimited coffee and hot coco station. The front desk was very helpful and responsive. Parking was easy. The location is great! Mitsuwa market right next door — discounted sushi starts 6-7pm :). We were lucky to get some real good shrimp tempura rolls for $3.99! The other side of the hotel is Costco, Trader Joe’s, Paris Baguette and BLK dot coffee! Really couldn’t ask for a better location. I love the fully stock kitchen in the room, the island, and how the sofa and bed is arranged right in front of the TV so you can watch TV on the bed or on the sofa. The layout is the best! Hope every room is like that. The only annoying thing is the doors. The door to the bathroom sink opens outward and hits the bar stools if someone is sitting. And the door from the toilet/shower opens to the sink so if you’r brushing your teeth and someone comes out from the toilet, the door will hit the person standing at the sink. LOL. Anyways, minor stuff. Will stay again. Thank you!

Hotel was a few miles from Knott's Berry Farm. We were able to have a pleasant night's rest, a great breakfast, before heading to the park. Parking is normally with a fee, but on 12/29, parking fees were waive.

I live the own floor plan in the light area. I also loved the huge fire pits outside. The rooms were a nice size and very clean. I generally don't like staying where they allow dogs but the dog owners were very respectful. I hate when animals are permitted in an area where food is being served. So that wasn't really an issue. Their breakfast had some of the familiar items but a variety is some not so common items. I loved my entire stay

Loved the free parking and that the rooms come with a full kitchen and supplies!

Quiet, convenient, easy parking friendly staff, nice and spacious rooms.

We were happy to have found this hotel. Room was clean with great layout. Hotel was close to numerous shops and restaurants which made it super convenient. We have no problems with parking. Will definitely stay here again when we are back in the area!

Parking is tight for larger vehicles. There is a daily charge for parking because of the adjacent shopping center. Convenient location close to many amenities.

This might be a brand new hotel, but it was very cheaply thrown together. The walls and ceilings are paper thin and it is literally like having your neighbors next to you and above in the room with you. It was constant noise & we were not so lucky & had people above us like elephants all night long. Front desk seemed reluctant after even a few nights to notify the upstairs of their noise. We also had dogs barking on two sides of us which just added to this awful stay. BEWARE, watch your credit card for additional AND double charging. We had to contact our credit card company and have them help rectify the situation. AND let’s not forget the $10 per night parking fee for parking in a regular ole lot that was never mentioned at check in. Just another money grab. WILL NEVER STAY HERE AGAIN AND HAVE TOLD FAMILY AND FRIENDS NOT TO AS WELL. Pros: it’s brand new so it is very clean and updated.

Clean rooms.

We loved the property. It was very clean and the breakfast was delicious. Thank you.

The room was spacious and clean. Bed is comfortable. Only minor issue was that I requested for housekeeping service before we left (since we were due for it, it was our second night) in the morning, came back in the afternoon and the room was not cleaned. Called front desk to schedule for later time but was told there wasn’t gonna be a housekeeping service available later in the afternoon. You can see there is a lack of communication between front desk and housekeeping, since the front desk agent I spoke to doesn’t know what really happened there. Overall, we had a great stay and we will stay here again!

Very clean and modern facility. Felt very good and was satisfied with value.

Very clean

Clean, comfortable and roomy. Was happy and would stay again.

The room was spotless!!! Everything was shiny and new!

I stayed on 4th floor, saw some flies in the hallway and one in my room. During breakfast, I saw a dead fly in a cream cheese bowl. Other than that everything is great. Staffs are friendly.

Clean and updated. Friendly staff.

As we walked in We were greeted and checked in quickly. The lobby was big updated and clean. Our room was clean and spacious. We had 2 Queen beds and one of the beds had sheets that looked like they had make-up on. We notified the front desk and they came and changed it out quickly. The breskfast wss good. I loved thst they had overnight oats and chia seed pudding. One of the best hotels we have stayed at.

The adjacent door, you can hear the guests in the other room. I had listen to the next door tv until 1:00am got dressed at 11:40 pm to try to get a room change. The only thing I got was a horrible night with no rest

Stayed for about a week in a king studio suite. The space was spacious and clean. Bed was very comfortable and the staff was friendly and helpful.

Stayed here on a trip to Disney (20 minutes away). Room was great and quiet.

Was a perfect home base for us going to Disneyland and other locations around LA. Hotel was amazingly clean and the rooms are very large.

We had a King Size suite on the 4th floor. Our stay was great! The hotel didn’t appear to be busy until the weekend. Breakfast was not as good as SpringHill Suites by Marriot or other slightly lower priced hotels. This place didn’t have waffle maker or Sausages/ham. For the hot food, they had potatoes (pretty good), thin small strips of bacon, eggs (egg beaters?), mini pancakes. They can definitely work on improving the hot breakfast items. The space is beautiful, modern, new and clean. We enjoyed the self serve unlimited coffee and hot coco station. The front desk was very helpful and responsive. Parking was easy. The location is great! Mitsuwa market right next door — discounted sushi starts 6-7pm :). We were lucky to get some real good shrimp tempura rolls for $3.99! The other side of the hotel is Costco, Trader Joe’s, Paris Baguette and BLK dot coffee! Really couldn’t ask for a better location. I love the fully stock kitchen in the room, the island, and how the sofa and bed is arranged right in front of the TV so you can watch TV on the bed or on the sofa. The layout is the best! Hope every room is like that. The only annoying thing is the doors. The door to the bathroom sink opens outward and hits the bar stools if someone is sitting. And the door from the toilet/shower opens to the sink so if you’r brushing your teeth and someone comes out from the toilet, the door will hit the person standing at the sink. LOL. Anyways, minor stuff. Will stay again. Thank you!

Everything was wonderful the only thing the beds were very squeaky, and uncomfortable.

The rooms are spacious and comfortable for the whole family. Well equipped kitchen with real sized fridge.

We had a fantastic stay here. Staff were very friendly and room was spacious and clean. Having a kitchenette was great as we were able to make our breakfast and store food in the fridge and savex

The room is really nice with the kitchen. The couch can’t turn into a bed.

This might be a brand new hotel, but it was very cheaply thrown together. The walls and ceilings are paper thin and it is literally like having your neighbors next to you and above in the room with you. It was constant noise & we were not so lucky & had people above us like elephants all night long. Front desk seemed reluctant after even a few nights to notify the upstairs of their noise. We also had dogs barking on two sides of us which just added to this awful stay. BEWARE, watch your credit card for additional AND double charging. We had to contact our credit card company and have them help rectify the situation. AND let’s not forget the $10 per night parking fee for parking in a regular ole lot that was never mentioned at check in. Just another money grab. WILL NEVER STAY HERE AGAIN AND HAVE TOLD FAMILY AND FRIENDS NOT TO AS WELL. Pros: it’s brand new so it is very clean and updated.

Hotel is very nice and clean. I missed my check in time and date and my room was canceled. Which I wasn’t aware of. Management seemed annoyed that they had to “do a whole process,” in order to get me another room. They charge you $12 per night to park your car but there’s not enough parking. If you leave at night, good luck trying to find a spot when you get back. I wound up having to park in the lot next door. Other than that, my room was great!

The hotel is very clean with great and friendly customer service. Easy check in. Lots of restaurants around the the vicinity. Overall a great stay!

The room was spacious and clean. Bed is comfortable. Only minor issue was that I requested for housekeeping service before we left (since we were due for it, it was our second night) in the morning, came back in the afternoon and the room was not cleaned. Called front desk to schedule for later time but was told there wasn’t gonna be a housekeeping service available later in the afternoon. You can see there is a lack of communication between front desk and housekeeping, since the front desk agent I spoke to doesn’t know what really happened there. Overall, we had a great stay and we will stay here again!

Staff very extremely friendly, we even received a welcome gift. My 10 year old was really happy to get it.

I had a great stay! The hotel was exactly what I expected—clean, comfortable, and in a great location. Everything was well-maintained and spotless, which made me feel right at home. The staff was friendly and check-in was smooth. It’s conveniently located near everything I needed, making it easy to get around. Overall, a solid experience and I would definitely stay here again!

Great property and friendly staff! Thanks Sebastian, for the awesome customer service that you provided!

I had an amazing experience. The property was so clean and beautiful. The room was amazing and super clean. Thank you Geovanny Tello for the amazing customer service. He went above and beyond to make sure my experience was one to remember. I definitely will be back.

Limited staff and slow service. I originally reserved two nights and added one additional night. They said I didn’t have to check out but the key was deactivated. Waited an hour a line to received service at the front desk.

We stayed for a couple of nights for a nearby wedding. This was our first time at the location and really enjoyed it. Elisha checked us in and was super helpful and friendly. We also happen to be there while they offered a social hour which included snacks and alcohol! They do have happy hour from 2pm-10pm for beers on tap, too! The breakfast is better than your standard continental hotel offering (not the best I've had but pretty decent). The location is near Trader Joe's and Costco which is great for longer stays since the hotel has rooms with full kitchens. Would definitely recommend and would stay again!

This might be a brand new hotel, but it was very cheaply thrown together. The walls and ceilings are paper thin and it is literally like having your neighbors next to you and above in the room with you. It was constant noise & we were not so lucky & had people above us like elephants all night long. Front desk seemed reluctant after even a few nights to notify the upstairs of their noise. We also had dogs barking on two sides of us which just added to this awful stay. BEWARE, watch your credit card for additional AND double charging. We had to contact our credit card company and have them help rectify the situation. AND let’s not forget the $10 per night parking fee for parking in a regular ole lot that was never mentioned at check in. Just another money grab. WILL NEVER STAY HERE AGAIN AND HAVE TOLD FAMILY AND FRIENDS NOT TO AS WELL. Pros: it’s brand new so it is very clean and updated.

Excellent location and service

Stayed here on a trip to Disney (20 minutes away). Room was great and quiet.

This spot was perfect for our Disney trip. We like that it was in close proximity, but far enough away to avoid the crowds and congestion. Our space was immaculate and equipped with everything we needed. It was quiet and stocked with good smelling shampoo and conditioner. Had a great sandwich shop within walking distance. Loved our stay! 10 out of 10!

Was a perfect home base for us going to Disneyland and other locations around LA. Hotel was amazingly clean and the rooms are very large.

Nice area all in close proximity. Hotel was excellent.

We had a King Size suite on the 4th floor. Our stay was great! The hotel didn’t appear to be busy until the weekend. Breakfast was not as good as SpringHill Suites by Marriot or other slightly lower priced hotels. This place didn’t have waffle maker or Sausages/ham. For the hot food, they had potatoes (pretty good), thin small strips of bacon, eggs (egg beaters?), mini pancakes. They can definitely work on improving the hot breakfast items. The space is beautiful, modern, new and clean. We enjoyed the self serve unlimited coffee and hot coco station. The front desk was very helpful and responsive. Parking was easy. The location is great! Mitsuwa market right next door — discounted sushi starts 6-7pm :). We were lucky to get some real good shrimp tempura rolls for $3.99! The other side of the hotel is Costco, Trader Joe’s, Paris Baguette and BLK dot coffee! Really couldn’t ask for a better location. I love the fully stock kitchen in the room, the island, and how the sofa and bed is arranged right in front of the TV so you can watch TV on the bed or on the sofa. The layout is the best! Hope every room is like that. The only annoying thing is the doors. The door to the bathroom sink opens outward and hits the bar stools if someone is sitting. And the door from the toilet/shower opens to the sink so if you’r brushing your teeth and someone comes out from the toilet, the door will hit the person standing at the sink. LOL. Anyways, minor stuff. Will stay again. Thank you!

Hotel is new. Good location for shopping and food.

It was safe, and quiet- there was shopping and dinner options next door.

We were happy to have found this hotel. Room was clean with great layout. Hotel was close to numerous shops and restaurants which made it super convenient. We have no problems with parking. Will definitely stay here again when we are back in the area!

Parking is tight for larger vehicles. There is a daily charge for parking because of the adjacent shopping center. Convenient location close to many amenities.

The room was clean, nicely decorated...and comfortable! The staff was friendly and helpful, breakfast was delicious, great variety!

Sunday's breakfast ran out of food items almost 1hr before the 9:30 service finish time.

We loved the property. It was very clean and the breakfast was delicious. Thank you.

We had a King Size suite on the 4th floor. Our stay was great! The hotel didn’t appear to be busy until the weekend. Breakfast was not as good as SpringHill Suites by Marriot or other slightly lower priced hotels. This place didn’t have waffle maker or Sausages/ham. For the hot food, they had potatoes (pretty good), thin small strips of bacon, eggs (egg beaters?), mini pancakes. They can definitely work on improving the hot breakfast items. The space is beautiful, modern, new and clean. We enjoyed the self serve unlimited coffee and hot coco station. The front desk was very helpful and responsive. Parking was easy. The location is great! Mitsuwa market right next door — discounted sushi starts 6-7pm :). We were lucky to get some real good shrimp tempura rolls for $3.99! The other side of the hotel is Costco, Trader Joe’s, Paris Baguette and BLK dot coffee! Really couldn’t ask for a better location. I love the fully stock kitchen in the room, the island, and how the sofa and bed is arranged right in front of the TV so you can watch TV on the bed or on the sofa. The layout is the best! Hope every room is like that. The only annoying thing is the doors. The door to the bathroom sink opens outward and hits the bar stools if someone is sitting. And the door from the toilet/shower opens to the sink so if you’r brushing your teeth and someone comes out from the toilet, the door will hit the person standing at the sink. LOL. Anyways, minor stuff. Will stay again. Thank you!

Hotel was a few miles from Knott's Berry Farm. We were able to have a pleasant night's rest, a great breakfast, before heading to the park. Parking is normally with a fee, but on 12/29, parking fees were waive.

Great location. Breakfast can be better though

The hotel is new, very nice rooms and overall condition. The staff was friendly and eager to respond to any issues. The only drawback was the quality of the breakfast.. had to ask for napkins, the eggs were tasteless, coffee was weak, the sausage and potatoes were cold.. everything needed seasoning and heat.. hopefully they will work out the issues as they go forward..

I stayed on 4th floor, saw some flies in the hallway and one in my room. During breakfast, I saw a dead fly in a cream cheese bowl. Other than that everything is great. Staffs are friendly.

Breakfast was horrible

The stay was amazing. Super clean hotel, I loved that they have extra towels so I didn’t have to ask. The only reason I didn’t give it a 5 star was ONLY because of the breakfast. There waffle sticks were cold and hard. Their juice was watered down and not that cold, and they didn’t have a great selection. I’ve stayed at smaller hotels with a better breakfast selection. Other than that their costumer service was TOP TIER! The staff was constantly checking in to see if we needed anything. They even offer a small goodie bag when you arrive which I have never gotten at any other hiltons. Great job staff. Also employee Sebastian at this location was amazing and attentive. Give that kid a raise or promotion!