DoubleTree by Hilton Gurugram Baani Square

Staff were really friendly. Room was a little dated but clean. Kettle, tv, bottled water. Breakfast was really nice, omelette was spot on! Pool area on the roof was very basic but fine for relaxing. Don't go if you're scared of pigeons!

Lovely hotel. Nearby malls. A distance from the airport and bigger malls like the Ambience mall but transport is easily available and accessible. Quiet Good food And in - room dining available for 24 hours All in all- lovely hotel

Fantastic breakfast. Courteous and helpful staff. Hotel facilities are great. Beautiful roof top pool with a tanning bar. Rooms are nice. Would stay here again.

The staff is incredibly friendly at your service to assist with literally any need. We chose the hotel in part because of there being two bars & 24-hr room service anticipating the need of both after a 15 hour flight from the U.S. and they were so accommodating as to keep the bar open longer for us. The limited night menu includes 4 kinds of pastas (I had the fettuccine Alfredo and it was terrific), several sandwich options, excellent French fries & burger choices, salads & fruit so rather extensive, really! Food was delivered promptly and hot to our nicely appointed room with a huge tv, multiple outlet options for device charging and it was clean and inviting, included a chair and ottoman in addition to the desk and bed. While we were there only for a night the room had an impressive amount of space to unpack and hang things (not at all like the tiny European rooms!) and was equipped with a quick-heating coffee pot and other amenities ones accustomed to finding. The one caveat to mention is the “airport shuttle”, while available is actually a driver service that costs 24 INR for the vehicle (not per person) and absent lanes dedicated to hotel shuttle pick-up at the airport, it’s probably a good thing. Our driver met us at the airport and escorted us through to the public parking garage where his car was parked and drove us to the hotel. All in all VERY reasonable given the “fare” amounted to like $24 in total for 2 people. Oh yeah - DoubleTree cookies too!

The staff is very good , a 5 star service from all the staff from reception, chef, waiters to room services. The breakfast is one of the best among all luxury hotels I have ever found. Every item in the buffet and live kitchen tasted so good and also the lot of variety to eat from. Location is also great, just downstairs there is food street. Only con I found was the pool seem to be small and not so clean.

Unique was the laundry service! De rooftop pool area was not clean at all and the beds by the pool were broken .

Property is good and they have maintained that standard

Super dejlig hotel, maden er fantastisk, personalet er super flinke og hjælpsom. Lokation er fin, 50 meter fra hotel, finder du mere en 50 forskellige spisesteder. Hotellets Gym ku være bedre, de har ikk nok udstyr til dem der løfter vægte Swimmingpool er på toppen og super lækker

I stayed at this Hilton for two weeks and the comforts of my stay really alleviated the otherwise stressful trip. The staff and chefs really made sure I had a wonderful start to the day with the amazing breakfast and all the other staff helped in so many ways. Laundry and meal service was great. I would like to thank the staff by name; Pratibha, Amit, Prateek, Mita, Maringo, Gautam, Laxman kant and many more. All very courteous and eager to help. I hope to stay again soon. I do wish they had a salon and some stores. And that the pool was better placed.

Well mainted property with good hospitality!

The entire staff made the stay very enjoyable. From the security guards, to the busboys, to the wait staff, chefs and cleaning personnel, everyone was friendly, efficient, accommodating and respectful. Honestly, the room was what I would expect, but the staff is truly what made the experience memorable.

Cleanliness of rooms isn’t a 4 star at best 2.5. Staff are helpful, breakfast is good. Location - 2 hours into central Delhi. For price much better hotels.

Great hotel. Staff is really friendly and go out of their way to help. House keeping is very meticulous and the rooms are well kept and cozy.

It was clean and spacious. Housekeeping did an amazing job.

Nice and clean. value for me

Clean, hospitable staff, decent restaurant

部屋は綺麗に清掃されていて快適だった。デリー空港からタクシーで45分程度でアクセス良好。朝食は洋食とインド料理と両方楽しめる。徒歩3分圏内に小さなショッピングモールがあり、レストランやバーで食事もできる。今回は出張で利用したが、また次回も利用したい。

Property is well maintained but the area is not that good. We had a very poor experience with service desk as they tried to give us a room that was different from the reservation. Also it seems like they were peddling less desired rooms.

Rooms need to be updated. Old furniture, bathroom not cleaned like it should be. Rooms and bathrooms not cleaned daily

Well mainted property with good hospitality!

Staff were really friendly. Room was a little dated but clean. Kettle, tv, bottled water. Breakfast was really nice, omelette was spot on! Pool area on the roof was very basic but fine for relaxing. Don't go if you're scared of pigeons!

The room was good, service was amazing

Fantastic breakfast. Courteous and helpful staff. Hotel facilities are great. Beautiful roof top pool with a tanning bar. Rooms are nice. Would stay here again.

Great hotel. Staff is really friendly and go out of their way to help. House keeping is very meticulous and the rooms are well kept and cozy.

A good hotel with very god service and very helpful staff. All in all a very nice stay, but the rooms were a bit worn down. Especially the bathrooms could do with an update.

The staff is incredibly friendly at your service to assist with literally any need. We chose the hotel in part because of there being two bars & 24-hr room service anticipating the need of both after a 15 hour flight from the U.S. and they were so accommodating as to keep the bar open longer for us. The limited night menu includes 4 kinds of pastas (I had the fettuccine Alfredo and it was terrific), several sandwich options, excellent French fries & burger choices, salads & fruit so rather extensive, really! Food was delivered promptly and hot to our nicely appointed room with a huge tv, multiple outlet options for device charging and it was clean and inviting, included a chair and ottoman in addition to the desk and bed. While we were there only for a night the room had an impressive amount of space to unpack and hang things (not at all like the tiny European rooms!) and was equipped with a quick-heating coffee pot and other amenities ones accustomed to finding. The one caveat to mention is the “airport shuttle”, while available is actually a driver service that costs 24 INR for the vehicle (not per person) and absent lanes dedicated to hotel shuttle pick-up at the airport, it’s probably a good thing. Our driver met us at the airport and escorted us through to the public parking garage where his car was parked and drove us to the hotel. All in all VERY reasonable given the “fare” amounted to like $24 in total for 2 people. Oh yeah - DoubleTree cookies too!

It was clean and spacious. Housekeeping did an amazing job.

Excellent staff who are very courteous. The hotel itself is lovely, good showers and beds. The restaurant manager was true gentleman who kindly offered us his services.

Rooms need to be updated. Old furniture, bathroom not cleaned like it should be. Rooms and bathrooms not cleaned daily

This hotel had the worst toilet paper in a bathroom I have ever experienced ( I am world travelled). Bed was comfortable but the pillows very hard!

The room was good, service was amazing

The entire staff made the stay very enjoyable. From the security guards, to the busboys, to the wait staff, chefs and cleaning personnel, everyone was friendly, efficient, accommodating and respectful. Honestly, the room was what I would expect, but the staff is truly what made the experience memorable.

Service was great. Staff at breakfast, namely Prateek, Rahul were very helpful and considerate. A big thanks to them for making my breakfast experience so great.

The hotel was good and everyone was good except one front desk staff 'Saksham'. He was very rude and was arguing with me. I asked him to book 2 taxis for me for airport drop as it was a free airport drop. He asked me to pay INR6,600, I told him that it should free of charge. He told me to show the printout where it shows free airport drop. I said I can show the email but he insisted me to show the print out. Then I asked my nephew to book 2 cabs for next day morning, which was costing only INR 1,800 only. I still can't understand why they were charging INR 6,600. Anyway them my daughter booked 2 taxis FREE of COST and we cancelled what we already had booked. As I was standing near the front desk I told this guy that we have booked it free of charge and via your hotel's app. He was not at all apologetic instead when I asked him what's your name he brought his chest near to my eyes and said my name is 'Shaksham', as if he was challenging me. I can't understand that why these sort of people be in public dealing. After this incident when I went upstairs in my room number 235 the phone line was disconnected and we had to go downstairs 2-3 times for the service we needed. This guy ruined my evening that day.

Very friendly and helpful staff. Very accomodative on extended check out.

Service and food was excellent. The staff were tremendous and went out of their way to make sure the young children had a wonderful stay. Highly recommended.

Property is well maintained but the area is not that good. We had a very poor experience with service desk as they tried to give us a room that was different from the reservation. Also it seems like they were peddling less desired rooms.

I have stayed here before and as always loved my entire stay. The whole team takes really good care of their guests. A special mention would be Maan Singh & Deepali.

They are not looking after customers more about how can charge extra

The stay here was excellent. The room provided was neat and clean. Check-in and check-out was smooth and fast. Breakfast was good with a lot of variety. The chef himself would come and ask us if everything was good. I would like to thank Sumit at the front desk,He was really polite and helpful.

Lovely hotel. Nearby malls. A distance from the airport and bigger malls like the Ambience mall but transport is easily available and accessible. Quiet Good food And in - room dining available for 24 hours All in all- lovely hotel

Cleanliness of rooms isn’t a 4 star at best 2.5. Staff are helpful, breakfast is good. Location - 2 hours into central Delhi. For price much better hotels.

Staff was nice it was convenient and clean. What I didn’t like was the safe deposit box lock was not working and I stayed for 4 nights they kept saying someone will come to check it but no one came. Otherwise I had a pleasant stay.

The staff is very good , a 5 star service from all the staff from reception, chef, waiters to room services. The breakfast is one of the best among all luxury hotels I have ever found. Every item in the buffet and live kitchen tasted so good and also the lot of variety to eat from. Location is also great, just downstairs there is food street. Only con I found was the pool seem to be small and not so clean.

Great location for Gurgaon and pleasing staff.

Nice and convenient......

部屋は綺麗に清掃されていて快適だった。デリー空港からタクシーで45分程度でアクセス良好。朝食は洋食とインド料理と両方楽しめる。徒歩3分圏内に小さなショッピングモールがあり、レストランやバーで食事もできる。今回は出張で利用したが、また次回も利用したい。

Super dejlig hotel, maden er fantastisk, personalet er super flinke og hjælpsom. Lokation er fin, 50 meter fra hotel, finder du mere en 50 forskellige spisesteder. Hotellets Gym ku være bedre, de har ikk nok udstyr til dem der løfter vægte Swimmingpool er på toppen og super lækker

Property is well maintained but the area is not that good. We had a very poor experience with service desk as they tried to give us a room that was different from the reservation. Also it seems like they were peddling less desired rooms.

Property located at a good location with the good food shops and facilities nearby.

Staff were really friendly. Room was a little dated but clean. Kettle, tv, bottled water. Breakfast was really nice, omelette was spot on! Pool area on the roof was very basic but fine for relaxing. Don't go if you're scared of pigeons!

Cleanliness of rooms isn’t a 4 star at best 2.5. Staff are helpful, breakfast is good. Location - 2 hours into central Delhi. For price much better hotels.

Fantastic breakfast. Courteous and helpful staff. Hotel facilities are great. Beautiful roof top pool with a tanning bar. Rooms are nice. Would stay here again.

Things I like: The people / staff were fantastic. The breakfast spread was decent. Things I didn’t like: The hotel needs updating. European pricing for pretty basic Indian food. £6.5 for a cup of tea? Really? Not really value for money. I’m ok to pay higher prices but I need a corresponding experience which I didn’t get.

The staff is incredibly friendly at your service to assist with literally any need. We chose the hotel in part because of there being two bars & 24-hr room service anticipating the need of both after a 15 hour flight from the U.S. and they were so accommodating as to keep the bar open longer for us. The limited night menu includes 4 kinds of pastas (I had the fettuccine Alfredo and it was terrific), several sandwich options, excellent French fries & burger choices, salads & fruit so rather extensive, really! Food was delivered promptly and hot to our nicely appointed room with a huge tv, multiple outlet options for device charging and it was clean and inviting, included a chair and ottoman in addition to the desk and bed. While we were there only for a night the room had an impressive amount of space to unpack and hang things (not at all like the tiny European rooms!) and was equipped with a quick-heating coffee pot and other amenities ones accustomed to finding. The one caveat to mention is the “airport shuttle”, while available is actually a driver service that costs 24 INR for the vehicle (not per person) and absent lanes dedicated to hotel shuttle pick-up at the airport, it’s probably a good thing. Our driver met us at the airport and escorted us through to the public parking garage where his car was parked and drove us to the hotel. All in all VERY reasonable given the “fare” amounted to like $24 in total for 2 people. Oh yeah - DoubleTree cookies too!

The staff is very good , a 5 star service from all the staff from reception, chef, waiters to room services. The breakfast is one of the best among all luxury hotels I have ever found. Every item in the buffet and live kitchen tasted so good and also the lot of variety to eat from. Location is also great, just downstairs there is food street. Only con I found was the pool seem to be small and not so clean.

Service and food was excellent. The staff were tremendous and went out of their way to make sure the young children had a wonderful stay. Highly recommended.

Overall value for money! Staff is very friendly and helpful. Hotel is clean and safe. Could add a spa and improve quality of food.

I stayed at this Hilton for two weeks and the comforts of my stay really alleviated the otherwise stressful trip. The staff and chefs really made sure I had a wonderful start to the day with the amazing breakfast and all the other staff helped in so many ways. Laundry and meal service was great. I would like to thank the staff by name; Pratibha, Amit, Prateek, Mita, Maringo, Gautam, Laxman kant and many more. All very courteous and eager to help. I hope to stay again soon. I do wish they had a salon and some stores. And that the pool was better placed.

The stay here was excellent. The room provided was neat and clean. Check-in and check-out was smooth and fast. Breakfast was good with a lot of variety. The chef himself would come and ask us if everything was good. I would like to thank Sumit at the front desk,He was really polite and helpful.