Name: Hyatt Regency Gurgaon
Address: New Delhi NCR NH 8 Sector 83, Gurugram, Haryana, India, Gurugram, Haryana, IN
Price range: $65–$179 per night
Rating: 7.9

What guests think

At Hyatt Regency Gurgaon, guests report a mix of spacious, comfortable rooms and helpful staff alongside recurring concerns about cleanliness, maintenance, and inconsistent service, creating an experience that ranges from excellent stays to frustrating issues.

Many praise large rooms, good breakfasts, and facilities like the gym, spa and jacuzzi. Recurring negatives include slow or unresponsive room service and front desk, billing or key problems, dated areas (notably the pool), temperature or AC troubles, and lapses in room and restaurant hygiene. Expect a comfortable stay if things go smoothly, but service and upkeep can be hit or miss.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities feedback is mixed: the gym, spa and jacuzzi earn praise, but parts of the property feel old, the pool area looks shabby, and one review noted frequent power outages and late-night wedding noise.

Related guest reviews

10

Filiberto

Feb 20, 2026

·

Stayed 2 nights

Stanza ampia di buon livello. Piccolo problema allo scarico doccia che è stato sistemato. Colazione ampia e buona. Palestra grande e fornita.

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6

CHIH PING

Nov 19, 2025

·

Stayed 3 nights

住三天第二天才來整理房間整體設施老舊我房間連吹風機都沒有

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8

Anthony

Jan 23, 2024

·

Stayed 6 nights

Great comfortable hotel. We were there for 6 nights mid January. We did arrive about 11 am and the hotel had our room ready. Not hotels fault I know but there was a thick fog/smog for the entire 6 days we were there. So consequently very cold outside. The public areas although very clean were quite cool in particular the Club lounge. In the lounge the drinks service was quite slow mostly. Although the light snacks on offer were very tasty and well presented the 2 hot offerings each night were just luke warm. Although too cold sit outside never mind swim the pool area was very shabby. The outside of the pool was covered in bird droppings and cracked uneven tiles. No information in rooms regarding hotel facilities. Be warned, if there is a wedding going on, which lasts 3 days don’t expect an early night. We were on the 12th floor overlooking the hotel entrance where there is a green area to host the weddings and we were kept awake till early hours on 2 of those nights. The staff at this hotel were all very polite, friendly and helpful. The breakfast was very good with plentiful options. The room was very comfortable as was the bed (like sleeping on a cloud). From here we did trips to the Taj Mahal and Jaipur which took about 3 1/2 to 4 hours to reach from here. Despite the negatives mentioned above it is a top class hotel and we would go back but would like them to address the few negatives above first.

8

Atsushi

Jul 12, 2025

·

Stayed 5 nights

部屋は十分広くて快適。ただ、真夏であるにも関わらず部屋が寒い。エアコンを消しても寒い。暖房は無い。もう一枚掛け布団をもらった。停電が多いのも残念。朝食は種類が多く美味しい。クロワッサンが美味しい。日本食レストランがあるのが便利。（ご飯は硬いので要改善）歩いて行けるところにもう一軒日本食レストランがある。

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6

MFazal

Feb 15, 2024

·

Stayed 2 nights

It seems to be an old property..

10

Emma

Nov 6, 2025

·

Stayed 2 nights

Very clean and beautiful suite ( we had an upgrade which was a real treat!) spa for 2 was unbelievably good and very good prices. Breakfast was so varied and catered for every diet. Staff were all very helpful and friendly-highly recommended hotel!

10

Himanshi

Jun 4, 2023

·

Stayed 1 night

I love the stay i enjoyed the jacuzzi area, staff is very nice, the look was awsm and it's so luxurious....💜💜💜

10

Sailesh

Sep 12, 2023

·

Stayed 1 night

Amazing hotel. Lovely staff. Excellent food. Will definitely go back when back in Delhi.

2

Vikas

Jan 10, 2023

·

Stayed 4 nights

Worst 5 star hotel we ever stayed. No hygiene standards. Food on floor in restaurant - not even cleaned after 1 day; housekeeping using mouth saliva to open sheets, putting bedsheets on their heads, rooms really run down, property run down, menu's old and stinking , the whole hotel stinks. No service orientation. From restaurant Mayank is a disaster, he made us get up from the breakfast section saying table is reserved when there was no sign - and no one even came by the time we ended, asked him for salt (since table salt was empty) - he went to his section and was seen asking somebody else to give since he told us that we were not sitting in his section! Rahul was nice from restaurant. In room dining - we asked someone to get mouth freshner - the guy asked our room number and never bothered to came back. I think it is just a 3 star business hotel and no - where close to a 5 star or a hotel suitable for families. We will never come back to this hotel.

8

Vineet

Jan 29, 2023

·

Stayed 2 nights

Good property. Room Upgrade took a little time

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Cleanliness

Cleanliness is inconsistent, with several reports of dirty rooms, linens, and restaurant areas, while others found suites and public spaces very clean.

Related guest reviews

10

Sandeep

Feb 24, 2025

·

Stayed 2 nights

It was an amazing trip. The Hyatt Regency hotel is very comfortable and clean. The service was excellent. Everyone was very helpful. The breakfast was another plus at this hotel. They had a wide variety to choose from and everything was cooked fresh. Everything was very very clean at this hotel. I highly recommend staying at this hotel.

6

Ayush

Feb 22, 2026

·

Stayed 1 night

Room condition was not upto the mark.. not at all maintained.. hygeine standard are not taken care

10

saurabh

Dec 26, 2022

·

Stayed 19,351 nights

Excellent room Clean Staff were friendly and given late checkout

8

Anthony

Jan 23, 2024

·

Stayed 6 nights

Great comfortable hotel. We were there for 6 nights mid January. We did arrive about 11 am and the hotel had our room ready. Not hotels fault I know but there was a thick fog/smog for the entire 6 days we were there. So consequently very cold outside. The public areas although very clean were quite cool in particular the Club lounge. In the lounge the drinks service was quite slow mostly. Although the light snacks on offer were very tasty and well presented the 2 hot offerings each night were just luke warm. Although too cold sit outside never mind swim the pool area was very shabby. The outside of the pool was covered in bird droppings and cracked uneven tiles. No information in rooms regarding hotel facilities. Be warned, if there is a wedding going on, which lasts 3 days don’t expect an early night. We were on the 12th floor overlooking the hotel entrance where there is a green area to host the weddings and we were kept awake till early hours on 2 of those nights. The staff at this hotel were all very polite, friendly and helpful. The breakfast was very good with plentiful options. The room was very comfortable as was the bed (like sleeping on a cloud). From here we did trips to the Taj Mahal and Jaipur which took about 3 1/2 to 4 hours to reach from here. Despite the negatives mentioned above it is a top class hotel and we would go back but would like them to address the few negatives above first.

2

Bhupender

Dec 10, 2022

·

Stayed 1 night

I lodged a complaint with hotel management, the washroom was dirty and drainage was blocked, we couldn't take showers, staff didn't do much to fix the issues and also didn't have the courtesy to offer us a change of room. From no angle its a 5 star hotel(I used my filter criteria). I would rate this hotel below 2 star. I have photos and video too if you need me to share with you.

2

Ramaswamy

Feb 20, 2026

·

Stayed 2 nights

Absolutely terrible. Every way. Room not clean. Towels dirty. Service absolutely terrible.

10

Emma

Nov 6, 2025

·

Stayed 2 nights

Very clean and beautiful suite ( we had an upgrade which was a real treat!) spa for 2 was unbelievably good and very good prices. Breakfast was so varied and catered for every diet. Staff were all very helpful and friendly-highly recommended hotel!

2

Vikas

Jan 10, 2023

·

Stayed 4 nights

Worst 5 star hotel we ever stayed. No hygiene standards. Food on floor in restaurant - not even cleaned after 1 day; housekeeping using mouth saliva to open sheets, putting bedsheets on their heads, rooms really run down, property run down, menu's old and stinking , the whole hotel stinks. No service orientation. From restaurant Mayank is a disaster, he made us get up from the breakfast section saying table is reserved when there was no sign - and no one even came by the time we ended, asked him for salt (since table salt was empty) - he went to his section and was seen asking somebody else to give since he told us that we were not sitting in his section! Rahul was nice from restaurant. In room dining - we asked someone to get mouth freshner - the guy asked our room number and never bothered to came back. I think it is just a 3 star business hotel and no - where close to a 5 star or a hotel suitable for families. We will never come back to this hotel.

6

Jan Malte

Apr 17, 2024

·

Stayed 2 nights

Hotel in schlechtem Zustand, im Bad fehlen Fugen, die Wasserhähne sind nicht mehr feste, viel verkalkt, Schränke schließen nicht richtig und das Licht leutet die ganze Nacht. Halt kein 5 Sterne Hotel....sondern indisch.

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4

Ravindra

Dec 18, 2022

·

Stayed 1 night

The linen was dirty and run down. From bed linen to foot mats not even up to the level of one star category. One does not expect such shabby linen from Hyatt chain.

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Rooms

Rooms are often spacious and comfortable with large bathrooms and beds, but recurring issues include faulty fixtures, weak or unreliable Wi-Fi, AC and temperature problems, and occasional noise from events.

Related guest reviews

10

Filiberto

Feb 20, 2026

·

Stayed 2 nights

Stanza ampia di buon livello. Piccolo problema allo scarico doccia che è stato sistemato. Colazione ampia e buona. Palestra grande e fornita.

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6

CHIH PING

Nov 19, 2025

·

Stayed 3 nights

住三天第二天才來整理房間整體設施老舊我房間連吹風機都沒有

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4

ishani

Oct 2, 2023

·

Stayed 1 night

Room service was very slow… many basic amenities were not there in the room itself …. AC was not working well … breakfast buffet was below average .. food cold dry …most of them at least … staff was polite but overall experience it does not do justice to Hyatt hotel chain brand name.

6

FUMIHARU

Jun 23, 2025

·

Stayed 4 nights

ネット環境がいまいち

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10

Aishwarya

Feb 4, 2023

·

Stayed 3 nights

Liked the service, regular housekeeping and rooms were clean and spacious

8

Anthony

Jan 23, 2024

·

Stayed 6 nights

Great comfortable hotel. We were there for 6 nights mid January. We did arrive about 11 am and the hotel had our room ready. Not hotels fault I know but there was a thick fog/smog for the entire 6 days we were there. So consequently very cold outside. The public areas although very clean were quite cool in particular the Club lounge. In the lounge the drinks service was quite slow mostly. Although the light snacks on offer were very tasty and well presented the 2 hot offerings each night were just luke warm. Although too cold sit outside never mind swim the pool area was very shabby. The outside of the pool was covered in bird droppings and cracked uneven tiles. No information in rooms regarding hotel facilities. Be warned, if there is a wedding going on, which lasts 3 days don’t expect an early night. We were on the 12th floor overlooking the hotel entrance where there is a green area to host the weddings and we were kept awake till early hours on 2 of those nights. The staff at this hotel were all very polite, friendly and helpful. The breakfast was very good with plentiful options. The room was very comfortable as was the bed (like sleeping on a cloud). From here we did trips to the Taj Mahal and Jaipur which took about 3 1/2 to 4 hours to reach from here. Despite the negatives mentioned above it is a top class hotel and we would go back but would like them to address the few negatives above first.

8

Atsushi

Jul 12, 2025

·

Stayed 5 nights

部屋は十分広くて快適。ただ、真夏であるにも関わらず部屋が寒い。エアコンを消しても寒い。暖房は無い。もう一枚掛け布団をもらった。停電が多いのも残念。朝食は種類が多く美味しい。クロワッサンが美味しい。日本食レストランがあるのが便利。（ご飯は硬いので要改善）歩いて行けるところにもう一軒日本食レストランがある。

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10

Sandeep

Apr 7, 2025

·

Stayed 3 nights

The room size was good, bigger than other hotels. The hotel gives a feel of high-end property. The bathroom was quite big too.

8

??

Aug 4, 2025

·

Stayed 1 night

冷蔵庫がもう少し冷えると良いと思います。

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8

Hemanth Kumar

Feb 22, 2024

·

Stayed 1 night

Shower stand fell off

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Service

Service is inconsistent: many guests praised polite, helpful staff, yet others experienced slow responses, room-service delays, key and billing errors, and poor follow-up on maintenance or luggage assistance.

Related guest reviews

10

Sandeep

Feb 24, 2025

·

Stayed 2 nights

It was an amazing trip. The Hyatt Regency hotel is very comfortable and clean. The service was excellent. Everyone was very helpful. The breakfast was another plus at this hotel. They had a wide variety to choose from and everything was cooked fresh. Everything was very very clean at this hotel. I highly recommend staying at this hotel.

4

UDAY

Feb 9, 2025

·

Stayed 7 nights

We had issue in bathroom and water was all Over bathroom. We called for urgent service and nobody showed up to fix the issue for next 2-3 hours The second issue is when we called front desk to provide service on moving luggage down and they did not send anyone. It was shameful that lady’s have to move all luggage down in elevator. We had total 12 bags and it was very inconvenient.

2

Sunny

Mar 4, 2025

·

Stayed 1 night

Very disappointed with the hotel staff. Poor service.

8

Dipti

Nov 26, 2023

·

Stayed 2 nights

Food and beverages team in Kitchen direct were very helpful indeed. Rahul Bhardwaj was on duty for most of our stay and his attention to details and customer focus is commendable well done, Rahul and thank you The team leader in the above section was also very customer focused and attentive. Thank you

2

Ramaswamy

Feb 20, 2026

·

Stayed 2 nights

Absolutely terrible. Every way. Room not clean. Towels dirty. Service absolutely terrible.

10

Emma

Nov 6, 2025

·

Stayed 2 nights

Very clean and beautiful suite ( we had an upgrade which was a real treat!) spa for 2 was unbelievably good and very good prices. Breakfast was so varied and catered for every diet. Staff were all very helpful and friendly-highly recommended hotel!

4

MOHIT

Oct 11, 2023

·

Stayed 1 night

Ordered food for in room dining and all we got were hung up calls. The manager did take the food on tab but after 2.5 hrs. Never expected this out of Hyatt property.

10

Kamlesh

Feb 11, 2025

·

Stayed 4 nights

Every person was very helpful. Great customer service.

2

Parineeta

Oct 24, 2023

·

Unprofessional staff and front desk manager. Usually refrain from being specific and giving names, but need to mention about Diksha and the harrowing experience. The behavior was totally uncalled for. Arrived at the property after a long flight, did two rounds of walking between the room on the 9th floor and the front desk since the keys for room did not work! Requested Diksha to give spare keys for the 3rd time but still weren’t provided and a new room got allotted on the 14th floor. At the time of check out, went to the front desk to check and to clear all the dues and was told they were already done through expedia. After half an hour and on our way to the airport we get chasers and multiple calls that the dues weren’t paid. And it was simply an “error” from the front desk. When we requested them to get in touch after 10 days once we received the cc statement, we are still being harassed by multiple calls and really rude tone by Ms Diksha, who hence forth I requested not want to engage with! It is not always the guests who create a ruckus and throw tantrums. The hotel staff has to respectful and empathetic towards the guests. The first rule of hospitality industry is to be able to create an experience, be generous and friendly toward the guests.But no apologies or regret was shown at the time of checking in, when we had to run back and forth between the rooms n front desk.A regular guest at the Delhi Hyatt regency but what ill behaved staff at your Gurgaon property.

8

Ankit

May 29, 2023

·

Stayed 2 nights

Had a comfortable stay with the family… staff was warm and helping.. special thanks to Mr Gaurav at the reception and Mr Nandeesh at the restaurant who went out of their way to make our stay great.

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Location

Not enough information in reviews.

Related guest reviews

8

Anthony

Jan 23, 2024

·

Stayed 6 nights

Great comfortable hotel. We were there for 6 nights mid January. We did arrive about 11 am and the hotel had our room ready. Not hotels fault I know but there was a thick fog/smog for the entire 6 days we were there. So consequently very cold outside. The public areas although very clean were quite cool in particular the Club lounge. In the lounge the drinks service was quite slow mostly. Although the light snacks on offer were very tasty and well presented the 2 hot offerings each night were just luke warm. Although too cold sit outside never mind swim the pool area was very shabby. The outside of the pool was covered in bird droppings and cracked uneven tiles. No information in rooms regarding hotel facilities. Be warned, if there is a wedding going on, which lasts 3 days don’t expect an early night. We were on the 12th floor overlooking the hotel entrance where there is a green area to host the weddings and we were kept awake till early hours on 2 of those nights. The staff at this hotel were all very polite, friendly and helpful. The breakfast was very good with plentiful options. The room was very comfortable as was the bed (like sleeping on a cloud). From here we did trips to the Taj Mahal and Jaipur which took about 3 1/2 to 4 hours to reach from here. Despite the negatives mentioned above it is a top class hotel and we would go back but would like them to address the few negatives above first.

8

Atsushi

Jul 12, 2025

·

Stayed 5 nights

部屋は十分広くて快適。ただ、真夏であるにも関わらず部屋が寒い。エアコンを消しても寒い。暖房は無い。もう一枚掛け布団をもらった。停電が多いのも残念。朝食は種類が多く美味しい。クロワッサンが美味しい。日本食レストランがあるのが便利。（ご飯は硬いので要改善）歩いて行けるところにもう一軒日本食レストランがある。

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Dining

Breakfast is frequently praised for variety and taste, but some guests reported cold or lukewarm items, slower lounge or in-room dining, and occasional dips in overall food quality.

Related guest reviews

10

Sandeep

Feb 24, 2025

·

Stayed 2 nights

It was an amazing trip. The Hyatt Regency hotel is very comfortable and clean. The service was excellent. Everyone was very helpful. The breakfast was another plus at this hotel. They had a wide variety to choose from and everything was cooked fresh. Everything was very very clean at this hotel. I highly recommend staying at this hotel.

10

Filiberto

Feb 20, 2026

·

Stayed 2 nights

Stanza ampia di buon livello. Piccolo problema allo scarico doccia che è stato sistemato. Colazione ampia e buona. Palestra grande e fornita.

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4

ishani

Oct 2, 2023

·

Stayed 1 night

Room service was very slow… many basic amenities were not there in the room itself …. AC was not working well … breakfast buffet was below average .. food cold dry …most of them at least … staff was polite but overall experience it does not do justice to Hyatt hotel chain brand name.

8

baldev

Sep 10, 2023

·

Stayed 1 night

Not good food this time.

8

Anthony

Jan 23, 2024

·

Stayed 6 nights

Great comfortable hotel. We were there for 6 nights mid January. We did arrive about 11 am and the hotel had our room ready. Not hotels fault I know but there was a thick fog/smog for the entire 6 days we were there. So consequently very cold outside. The public areas although very clean were quite cool in particular the Club lounge. In the lounge the drinks service was quite slow mostly. Although the light snacks on offer were very tasty and well presented the 2 hot offerings each night were just luke warm. Although too cold sit outside never mind swim the pool area was very shabby. The outside of the pool was covered in bird droppings and cracked uneven tiles. No information in rooms regarding hotel facilities. Be warned, if there is a wedding going on, which lasts 3 days don’t expect an early night. We were on the 12th floor overlooking the hotel entrance where there is a green area to host the weddings and we were kept awake till early hours on 2 of those nights. The staff at this hotel were all very polite, friendly and helpful. The breakfast was very good with plentiful options. The room was very comfortable as was the bed (like sleeping on a cloud). From here we did trips to the Taj Mahal and Jaipur which took about 3 1/2 to 4 hours to reach from here. Despite the negatives mentioned above it is a top class hotel and we would go back but would like them to address the few negatives above first.

8

Atsushi

Jul 12, 2025

·

Stayed 5 nights

部屋は十分広くて快適。ただ、真夏であるにも関わらず部屋が寒い。エアコンを消しても寒い。暖房は無い。もう一枚掛け布団をもらった。停電が多いのも残念。朝食は種類が多く美味しい。クロワッサンが美味しい。日本食レストランがあるのが便利。（ご飯は硬いので要改善）歩いて行けるところにもう一軒日本食レストランがある。

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8

Dipti

Nov 26, 2023

·

Stayed 2 nights

Food and beverages team in Kitchen direct were very helpful indeed. Rahul Bhardwaj was on duty for most of our stay and his attention to details and customer focus is commendable well done, Rahul and thank you The team leader in the above section was also very customer focused and attentive. Thank you

10

Emma

Nov 6, 2025

·

Stayed 2 nights

Very clean and beautiful suite ( we had an upgrade which was a real treat!) spa for 2 was unbelievably good and very good prices. Breakfast was so varied and catered for every diet. Staff were all very helpful and friendly-highly recommended hotel!

10

Sailesh

Sep 12, 2023

·

Stayed 1 night

Amazing hotel. Lovely staff. Excellent food. Will definitely go back when back in Delhi.

4

MOHIT

Oct 11, 2023

·

Stayed 1 night

Ordered food for in room dining and all we got were hung up calls. The manager did take the food on tab but after 2.5 hrs. Never expected this out of Hyatt property.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$106
February	$128
March	$107
April	$89
May	$88
June	$98
July	$70
August	$66
September	$102
October	$132
November	$146
December	$117

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $179
20 $99	21 $105	22 $105	23 $105	24 $105	25 $133	26 $101
27	28	29 $65	30 $66

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $92	3 $90
4 $92	5 $139	6 $92	7 $97	8 $96	9 $115	10 $119
11 $87	12 $97	13 $97	14 $97	15 $96	16 $84	17 $91
18 $84	19 $97	20 $97	21 $97	22	23	24 $108
25 $108	26 $103	27 $102	28 $113	29 $97	30 $92	31 $87

Hyatt Regency Gurgaon

Prices for Hyatt Regency Gurgaon

Monthly average prices

About this property

Location

Room options

Room, 2 Twin Beds

Room, 2 Twin Beds (Club Access)

Room, 1 King Bed (Pool)

Room, 2 Twin Beds (Club Access + Pool)

Room, 1 King Bed

Room, 1 King Bed (Club Access + Pool)

Room, 1 King Bed (Club Access)

Room, 2 Twin Beds (Pool)

Suite, 1 King Bed (Regency)

Guest reviews of Hyatt Regency Gurgaon

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Regency Gurgaon

Considering this hotel for your Gurugram trip?

Prices for upcoming dates