Is parking available at the property?

Self parking is available on-site for AUD 30 per night, which includes in/out privileges. Nearby parking is also available for AUD 30 per day, located 656 feet away and open 24 hours.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately AUD 29 for adults and AUD 17 for children.

Are pets allowed at the property?

No pets are allowed, but service animals are permitted.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. There are elevators available, and pool access features include ramps.

Where is the property located in relation to key landmarks?

The property is centrally located in Melbourne, just steps from Flagstaff Gardens and within a 5-minute walk of Queen Victoria Market. It is 0.6 miles from Melbourne Central and 0.7 miles from Emporium Melbourne.

Does the property have a swimming pool?

Yes, the property features an indoor pool and an outdoor heated pool. Pool access is available from 6:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. There is no charge for children under a certain age, but cribs are not available.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are not available at the property. Extra beds may be subject to availability and additional charges, and advance request is recommended.

Pegasus Apart-Hotel in Melbourne

Average nightly price at Pegasus Apart-Hotel by month, last 12 months (USD)
Month	Average price
January	US$130
February	US$123
March	US$145
April	US$94
May	US$92
June	US$94
July	US$104
August	US$102
September	US$137
October	US$121
November	US$133
December	US$131

What guests think

Travellers describe Pegasus Apart-Hotel as a well-located, good-value base near Queen Victoria Market and tram links, with spacious apartment-style rooms, helpful staff, and standout facilities like a large heated pool, spa and handy kitchenettes.

Cleanliness is frequently praised, though some guests report lapses such as stained linens, dusty or dirty windows, and inconsistent housekeeping. Families love the themed rooms and coin laundry, but occasional lift outages, slow elevators, and limited onsite parking cause frustration. A few rooms suffer from noise from corridors or mechanical units, limited views, patchy Wi-Fi, and air-conditioning only in living areas of some apartments. Overall, expect a convenient, family-friendly stay with strong amenities and generally reliable service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The large heated indoor pool and spa earn strong praise; the gym is adequate if basic, and the coin laundry is handy. Onsite parking exists but is limited/paid, and recurring lift outages lead to long waits.

Related guest reviews

10

corinne

8 Dec 2025

·

Stayed 1 night

Great value for money. We had a 2 bedroom and my son a twin studio. Was clean a nd modern, just around the corner from queen vic market. I was worried about parting with our large 4x4, but parking was fine at the hotel. The pool and spa is beautiful. Would def stay here again

10

warrick

7 Sept 2025

·

Stayed 3 nights

From the moment we arrived we were given first class service. Everything was great and nothing was too much trouble for any of the staff. Breakfasts were really good. Hotels.com did advise on their website that an Italian Restaurant was available at Pegasus but we found that this is not the case as the restaurant ceased to exist some time ago.

8

Jodie

4 Aug 2025

·

Stayed 4 nights

Wonderful and clean and the pool is great. Beds and pillows are so comfortable and the staff are amazing. Only down side of this hotel is it has such noisy lifts that bang all the time and keep you awake most of the night.

8

Ami

30 Nov 2025

·

Stayed 3 nights

Comfortable stay. Able to check in early, though appears to be a busy/slow process for the number of people checking in per reception staff. Decent sized pool and basic equipment needs met in the gym. About a 10 min walk to nearest tram.

8

Sylvia

24 Nov 2025

·

Stayed 8 nights

The hotel was clean, the staff friendly and having a laundry for guests was much appreciated. I stayed at Pegasus for 8 nights and found it to be convenient to the free tram and sights. I didn’t use the pool but saw many families enjoying it after a long day of sightseeing.

8

Diane

11 Mar 2025

·

Stayed 2 nights

Great reception. Great pool

10

Carl

27 Oct 2025

·

Stayed 1 night

Fantastic hotel with a great pool and gym in an excellent location

6

Kaoru

5 Oct 2025

·

Stayed 3 nights

Lifts were out of order and so only 1 out 2 lifts to the higher levels was working. This meant waiting for up to 15-20 mins to go up to your room or come to the ground floor. Staff were apologetic but there wasn’t much they could do. It made the stay that much more inconvenient.

8

Sheila

17 Nov 2025

·

Stayed 4 nights

Breakfast options good. Restaurant chairs need recovering. Missed use of in-room laundry. We used the spa every evening - plenty of towels - clean.

10

Rhodri

20 Aug 2025

·

Stayed 3 nights

Great location, just on edge of free tram zone, close to supermarket, easy walking distance to main CBD area. Swimming pool is really big and qarm, hot tub is lovely. Rooms are big with a living area and a kitchen. Would definitely stay again.

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Cleanliness

Rooms are often described as clean with regular servicing. Some guests report lapses, including stained linens, dusty/dirty windows, missed cleaning, odors, and in rare cases pests.

Related guest reviews

8

Intan

3 Apr 2025

·

Stayed 2 nights

Room has drainage smell , but the rest are good

8

Denise

9 Jan 2025

·

Stayed 5 nights

I don’t like you can’t book your car in advance even though I was told to call 2 days in advance but when a spot came available we were alotted one. Love our discount Expedia gave us for our carpark. Staff were helpful with a few small things eg no teaspoons Love the pool. We were out a lot visiting my daughter. Unfortunately there were a lot of stains on the carpet and lounge. Our room was always well cleaned with fresh towels and bed made and amenities replaced eg tea coffee milk etc which was lovely to come back to.

10

Bruce

2 Jan 2026

·

Stayed 11 nights

Room was spotless and all staff were courteous and helpful

8

Barbara

29 Nov 2025

·

Stayed 4 nights

Apartment was an ok size. Bathroom could have been cleaner .

8

YUCHIEH

3 Jan 2026

·

Stayed 6 nights

まあまあ綺麗なホテルでしたが、ベッドメイキングはイマイチでした。一部マットレスにシーツがカバーできてないて、裸の状態でした。エアコンは清浄できてないようで、ホコリはテーブルに付いていました。CBDなどへのアクセスが良いです。部屋は静かなので、快適に過ごせました。

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6

Winley

3 Jan 2026

·

Stayed 5 nights

房間整潔欠佳，朋友房間有很多蟑螂，嘔心，服務台職員不錯，清潔員工非常無禮貌，馬虎，街外車聲很嘈

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10

Amanda

20 Nov 2025

·

Stayed 2 nights

Very clean, very quiet, comfy beds, spacious and helpful staff.

6

Marie

21 Oct 2025

·

Stayed 3 nights

Room was clean but there was some dried blood stains on our quilt and on the carpet. Fridge had sticky tape on the bottom part of the fridge inside holding the tray up.

4

Alan

4 Apr 2025

·

Stayed 5 nights

Cleanliness was not good

8

John

28 Nov 2025

·

Stayed 6 nights

Hotel is well located near Queen Victoria Markets and close to tram stops. Breakfast was satisfactory but nothing spectacular. Reasonable barrister coffee available for $4. Cleaning left a little to be desired, noted a couple of items in public area remained untouched for a week. Don’t think I would stay again.

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Rooms

Apartments are generally spacious and comfortable with kitchenettes, though some are smaller or lack views. Noise from corridors or mechanical units, patchy Wi-Fi, and bedroom areas without their own A/C appear in some units.

Related guest reviews

8

Jono

29 May 2025

·

Stayed 3 nights

Property was very well located and furnished. Very comfortable stay. Only downsides were that they were very particular about check in and took a while to go through all the details, and it was surprising how much noise there was on the 20th floor. The office room I had was too loud from external units to concentrate in or talk on calls without a headset.

8

Michael

5 Mar 2025

·

Stayed 6 nights

Overall, not a bad place but the room didn’t have a view. Our room looked into an adjacent building. Well apportioned kitchen and access to washers and dryers- a big plus.

10

Marianne

18 Feb 2026

·

Stayed 7 nights

Great hotel in a great location. Close to good shopping and restaurants. The room was spacious with a well equipped kitchenette. Nice to have coin laundry on site as well as a nice lap pool. Would definitely stay there again.

10

Irene

4 Dec 2025

·

Stayed 2 nights

Lounge seats could be more comfortable. Good choice of pillows.

4

Sze Chun

17 Nov 2025

·

Stayed 3 nights

The place is very convenient which is within free tram zone of CBD. The room is spacious for two persons with a fully equipped kitchenette. Bathroom is reasonably sized. The only drawbacks to our stay is the location of the room assigned. It’s just adjacent to a mechanical room which periodically generated low frequency engines sound disrupting our rest. I should request for change of room after first day.

8

Sarah

4 Jan 2026

·

Stayed 2 nights

Great location, large rooms, handy kitchen facilities

8

Siew Chai

28 Feb 2025

·

Stayed 2 nights

There is no aircon blower in the bedroom for 1 room apartment. The aircon in living room is also noisy.

8

Amandeep

18 Jan 2025

·

Stayed 6 nights

Two bed apartment was good however it only comes with one split system aircon and one TV both of these are only in living area. So have to run aircon for long time to cool bedrooms. Cleaning was done daily and quite happy with condition of apartment. Sofa in living area can be better though. Free hotel Wifi was very fast. Overall my family was satisfied with our stay.

6

Iven Niklas

21 Sept 2025

·

Stayed 3 nights

Pool was great and also location! WiFi was super slow, almost unusable. Room had view at concrete wall.

8

Sarah

14 Feb 2026

·

Stayed 3 nights

Clean and comfortable room, staff very friendly and welcoming. Could do with improvement to soundproofing, waking to people yelling in the hallway early in the morning is not relaxing.

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Service

Staff are frequently friendly, helpful and accommodating. Downsides include strict or slow check-in, limited paid late checkout, occasional poor alarm communication, and sporadic responsiveness.

Related guest reviews

10

Donald

10 Feb 2026

·

Stayed 1 night

Great staff very clean and an easy walk around the city

10

Louis

30 Aug 2025

·

Stayed 4 nights

The staff at Pegasus were more than accommodating with our stay and provided an amazing experience! Highly recommended for future stays

6

Bex

15 Aug 2025

·

Stayed 1 night

Unreasonable about check in - wouldn't check me in under the name I booked in (shortened version of my full name) Despite being able to show my drivers license and passport. They did work through that which took time but got there in the end. There was a fire alarm in the evening. I evacuated as per instructions over the speaker and got downstairs to the reception where no one knew that it was going off, there was NO clear communication on evacuation dspite fire engines turning up etc. No leadership, no direction. Very scary if there was in fact a fire (it was a false alarm)

10

Rebecca

23 Nov 2025

·

Stayed 1 night

Lovely room, great staff, easy checkin

8

Frank

10 Nov 2024

·

Stayed 10 nights

The only downside was check in. My full first name was not on the booking, so they would not let me check in until the name was changed through hotels.com officially. “Name does not match Licence”. Anyway, after a delay of 30 minutes, we could check in. Other than that, I would stay there again.

8

Stephen

22 Jan 2026

·

Stayed 3 nights

Good location. Helpful and friendly staff from reception to departure. Clean and fully equuped room. Could do with USB sockets. Bar on ground floor uninviting, therefore did not use.

10

Y

2 Dec 2025

·

Stayed 5 nights

Great location and staff. Their reaction to a fire evacuation was clear and fast

6

Alana

21 Aug 2025

·

Stayed 3 nights

Upon my arrival, I was greeted in a courteous and timely manner. However, during my first night, the fire alarm was triggered, and it became apparent that the staff was unaware of the situation. This caused significant confusion, with guests congregating in the lobby. Despite the commotion, the staff continued with check-ins and failed to communicate effectively with those of us who had evacuated the building. The following day, I inquired as to why the apartment hotel did not provide knives, making it difficult to prepare meals. It seems essential to have a sharp knife, particularly if guests are expected to cook. One of the primary reasons I chose this hotel was to save on dining expenses, and this was a major inconvenience. Additionally, I noticed that the website stated a late check-out option was available "subject to availability" and free of charge for an extra hour. However, when I requested this, I received a generic response stating that I would need to pay a \$30 fee, despite the website's conflicting information. This discrepancy left me somewhat disappointed.

6

Joan

4 Jun 2025

·

Stayed 1 night

Not responsive in inquiries. It will take time for them to reply.

10

Enrico

3 Jun 2025

·

Stayed 10 nights

The staff was always friendly. The service was better than in a normal hotel. But i have one critic point. The late checkout is a yoke. Only 2-3 hours longer with a fee. If the flight at home is late in the evening there is no possibility to stay until the evening . I would pay a bit higher fee but then you have to make a full day booking. Thats bad. Good is that one can use the store for luggage until you drive to the airport.

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Location

Convenient base near Queen Victoria Market, Flagstaff Station and free-tram links, with easy walks to CBD shopping and eateries. Many find it central yet relatively quiet.

Related guest reviews

10

Wade

9 Nov 2025

·

Stayed 2 nights

Handy location for concerts at Marvel. Have stayed multiple times. Recently stayed two nights in a 1 bed apartment for Metallica. Room was as ex̌pected had small kitchenette dinning and sitting area and was clean. Bed was comfy for me soft pillows. Room suited my needs. The indoor pool and spa is a huge plus my favourite part of hotel. Reception staff are friendly. The location is handy for tram access at stations at either la trobe st or William st. Also short walk to Queen Street and Elizabeth st and Melbourne Central shopping centre. Short walk to Queen Victoria market. Hotel not right in CBD in a quiet area but still close to everything. Also a Woolworths Metro 2min walk away.

8

Patrick

4 Aug 2025

·

Stayed 4 nights

Near Cbd and Transport options

10

Peter

5 Jan 2026

·

Stayed 3 nights

Clean good lovation

10

Marianne

18 Feb 2026

·

Stayed 7 nights

Great hotel in a great location. Close to good shopping and restaurants. The room was spacious with a well equipped kitchenette. Nice to have coin laundry on site as well as a nice lap pool. Would definitely stay there again.

8

FELICIA

22 Nov 2025

·

Stayed 1 night

Friendly staff during check in and check out. Close to Vic market and was nice and quiet away from city centre but still close enough to walk to. They should have curtains for the rooms as lights from the building opposite was coming through the gaps of the blinds onto the bed.

8

Leonie

14 May 2025

·

Stayed 3 nights

A great location, near the Queen Victoria Markets, grocery stores and trams

10

Pablo

30 Sept 2025

·

Stayed 2 nights

Queda cerca del centro y es fácil acceder a las principales atracciones, ya sea caminando o en transporte público

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8

Kirandeep

13 Aug 2025

·

Stayed 3 nights

Loved it was only walking distance to Melbourne central train stop… its on a great location.

10

Shashank

30 Jul 2025

·

Stayed 6 nights

Very well maintained property in the heart of cbd. Queen victoria market is just a minute walk away. Two minutes walk to the tram and train stations. Lots of fooding options nearby. The heated swimming pool and pool spa was the icing on the cake. Highly recommended

10

Rhodri

20 Aug 2025

·

Stayed 3 nights

Great location, just on edge of free tram zone, close to supermarket, easy walking distance to main CBD area. Swimming pool is really big and qarm, hot tub is lovely. Rooms are big with a living area and a kitchen. Would definitely stay again.

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Dining

Breakfast is often rated good value with decent variety, though several guests found it average or repetitive. On-site options are modest (Italian restaurant closed; a casual Japanese venue noted), and the bar lacks appeal or range for some.

Related guest reviews

8

Lance

12 Jan 2026

·

Stayed 1 night

Good room, no view. Bad breakfast buffet. But it was quiet and the air-conditioning really worked.

8

Lisa

14 Oct 2025

·

Stayed 3 nights

We stayed a couple of years ago and thought the restaurant they have now isn't as good as the Italian one we experienced when we first stayed, other than that was a nice visit

8

Kristen

3 May 2025

·

Stayed 3 nights

Breakfast on site was great. Liked it better with the Italian restaurant there previously. Not enough cocktail drinks options

10

warrick

7 Sept 2025

·

Stayed 3 nights

From the moment we arrived we were given first class service. Everything was great and nothing was too much trouble for any of the staff. Breakfasts were really good. Hotels.com did advise on their website that an Italian Restaurant was available at Pegasus but we found that this is not the case as the restaurant ceased to exist some time ago.

10

Eric

25 Nov 2025

·

Stayed 7 nights

Absolute pleasure to stay here..Tram to city 2min walk and a lot of the times we just walked in as its close. The buffet breakfast is so good with so many choices. I would highly recommend this hotel to anyone.

10

Adam

20 Jan 2025

·

Stayed 4 nights

Enjoyable stay with friendly staff and nice clean, tidy modern room. Buffet breakfast was OK quality with basic items on offer.

8

Marie

5 Mar 2025

·

Stayed 4 nights

Close to everything. Beds comfy. No real breakfast options .

10

Jennie

4 Nov 2025

·

Stayed 4 nights

Great location for walking into the city and it was only one street over to get a tram/train elsewhere. The pool and spa were excellent and we visited them every day. Breakfast had a good selection and our son particularly liked the pancake machine! We thought it was good value for a two-bedroom apartment so close to the city. The staff were friendly and helpful and it was very handy to be able to borrow myki transport cards from the reception. We really enjoyed our stay here.

8

Sheila

17 Nov 2025

·

Stayed 4 nights

Breakfast options good. Restaurant chairs need recovering. Missed use of in-room laundry. We used the spa every evening - plenty of towels - clean.

8

John

28 Nov 2025

·

Stayed 6 nights

Hotel is well located near Queen Victoria Markets and close to tram stops. Breakfast was satisfactory but nothing spectacular. Reasonable barrister coffee available for $4. Cleaning left a little to be desired, noted a couple of items in public area remained untouched for a week. Don’t think I would stay again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $221	12 $99	13 $104	14 $227
15 $69	16 $67	17 $84	18 $112	19 $86	20 $143	21 $212
22 $73	23 $74	24 $78	25 $91	26 $94	27 $248	28 $268
29 $78	30 $70

Su	Mo	Tu	We	Th	Fr	Sa
		1 $88	2 $236	3 $147	4 $229	5 $178
6 $71	7 $72	8 $88	9 $100	10 $102	11 $236	12 $132
13 $72	14 $72	15 $72	16 $71	17 $71	18 $88	19 $91
20 $70	21 $69	22 $70	23 $71	24 $82	25 $205	26 $217
27 $171	28 $117	29 $180	30 $111	31 $217

Pegasus Apart-Hotel

Prices for Pegasus Apart-Hotel

Monthly average prices

About this property

Location

Room options

Queen Studio Room

Executive Two Bedroom Apartment

Accessible 1 Bedroom Apartment

Family Apartment

Deluxe Studio Room

One Bedroom Apartment

Two Bedroom Apartment

Executive One Bedroom Apartment with Workspace

Twin Studio Room

Guest reviews of Pegasus Apart-Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Pegasus Apart-Hotel

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