Name: Arbutus Grove Motel
Address: 1182 East Island Highway, Parksville, Canada, Parksville, British Columbia, CA
Price range: US$97–US$196 per night
Rating: 8.75

What guests think

Across many reviews, Arbutus Grove Motel is praised for very clean, comfortable rooms, genuinely friendly and accommodating owners, good value, easy parking, and a convenient highway location that is surprisingly quiet inside.

Guests often note spacious layouts, updated touches, strong Wi‑Fi, and efficient air‑conditioning. Recurring negatives include thin walls leading to some noise, light leakage due to non‑blackout blinds, and occasional communication issues around housekeeping or early check‑in. Many appreciate nearby dining, with a coffee shop across the street and a restaurant next door that will deliver to rooms. Overall, expect a straightforward roadside stop suited to short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Simple, roadside setup with ample ground‑level parking, quiet A/C, and a small outdoor area with picnic tables and BBQs; pet‑friendly touches like dog blankets are appreciated.

Related guest reviews

10

Crystal

21 Aug 2025

·

Stayed 1 night

Smooth check in process, kind staff, lots of parking, clean. Wooden structure, so can hear neighbours.

10

Craig

27 Aug 2024

·

Stayed 1 night

Very nice upgraded motel. The highway may sound loud from the parking lot, but the upgraded windows keep the sound out at night. It's also single floor, meaning no noise from rooms above.

10

Greg

20 Jul 2024

·

Stayed 1 night

Nice comfortable place. Air conditioning worked great. Drink fridge and microwave. Ricky's next door for breakfast

10

Johann

6 May 2024

·

Stayed 1 night

The staff at Arbutus Grove made us feel very welcome, including our dog. They were very kind and considerate. Many dog-friendly motels get very strict when you mention you have a dog with you, and slam you with a long list of additional rules. Arbutus Grove welcomed our doggy with big smiles.

10

Dennis

27 Mar 2025

·

Stayed 1 night

Great space and parking

8

Derral

21 May 2025

·

Stayed 1 night

I tripped over parking lot White painted curb because they blended in with the white painted parking lot lines. The room is clean and refreshing lawns trimmed with barbeque accessories all and all, it was a comfortable clean place to stay.

10

Paige

26 May 2025

·

Stayed 1 night

Great service at the desk! Really helpful staff and super clean. Nice little spot to bbq or just sit outside at picnic tables.

10

Rebecca

12 Aug 2024

·

Stayed 1 night

The property is owned by a friendly couple, room is cleaner than many 4 or even 5 stars hotel. The air-conditioning is very quiet and I couldn’t hear any noise overnight, Ricky’s is right next door and they do room service so which is a great option since there’s not a lot restaurants around. We would definitely stay there again if we go to Parksville again.

10

Valerie

20 Nov 2025

·

Stayed 1 night

We have stayed here multiple times. Rooms are on ground level, clean and quiet, secure and easy parking, very friendly, accommodating staff.

10

Levi

22 Oct 2023

·

Stayed 1 night

They provide clean blankets for the beds for your dog.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently highlight very clean rooms and well‑kept property. Some note that daily housekeeping is by request, with the odd small miss.

Related guest reviews

10

Valerie

12 Jun 2024

·

Stayed 1 night

This is our third time staying here and we have always had excellent service. Staff always friendly and helpful. Rooms quiet and clean with comfy beds. Coffee and restaurant a stones throw away too. We'll be back.

10

Lloyd

8 Oct 2023

·

Stayed 1 night

Very clean! Friendly staff , our room was spotless, our room smelled clean and comfortable. Can’t say enough about or stay, also beds were CLEAN and very comfortable

8

Rania

31 May 2025

·

Stayed 1 night

Motel pratique pour un passage rapide à Parksville. Chambre spacieuse, bien équipée, globalement assez propre (cependant quelques miettes sous le rebord du lit). Bonne situation géographique à une dizaine de minutes de route du centre-ville et de la plage publique. La dame à l’accueil qui est aussi une des propriétaires apparemment n’est pas professionnelle. Nous avions besoin d’eau potable pour les biberons de bébé; il y en avait à la réception mais elle n’acceptait que du cash pour les vendre et nous n’avions pas d’argent liquide. Elle m’a donc dit de façon taquine d’envoyer mon conjoint faire un tour pour en chercher…

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10

peter

1 Nov 2025

·

Stayed 1 night

Room was very clean. Staff nice.

10

Gerhard

27 Jun 2025

·

Stayed 2 nights

Wonderful well maintained clean motel. We enjoyed our two night stay.

6

Karen

28 Jun 2025

·

Stayed 1 night

Our renovated room was clean and spacious. The motel wasn’t busy but they put guests next to each other and the walls are thin so conversations could be heard. Also tried to check in at 2 and told to return because carpets were being cleaned but our room had no carpet. Strange. The price was right for overnight stay and we were only there to sleep. Noisy road in front. Towels were like rags. Clean but very worn and rough. When we did check in after 4, the lady at the desk was much nicer than the man was earlier.

6

Lisa

15 Aug 2025

·

Stayed 4 nights

After our second day we realized our room wasn’t getting cleaned!! We asked and they said you need to ask! Well at check in this should have been disclosed! Over $200 a night and no daily housekeeping?!? They blamed COVID for not cleaning! That’s over 5 years ago. We asked for towels and they gave us two…. For 2 grown adults! Beds were comfy, located in a good spot. Communication at check in would have been appreciated!

10

Shauna

3 Sept 2025

·

Stayed 1 night

Great motel and friendly reception . Clean, nice room. Enjoyed our stay.

10

Valerie

20 Nov 2025

·

Stayed 1 night

We have stayed here multiple times. Rooms are on ground level, clean and quiet, secure and easy parking, very friendly, accommodating staff.

10

Glen T

4 Sept 2025

·

Stayed 1 night

Great little motel! Exceptionally clean with easy check in and great suggestions from Ryan at the front desk.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are described as comfortable, often updated and spacious, with reliable Wi‑Fi and effective A/C. Drawbacks include thin walls, light from non‑blackout blinds, occasional dated elements or mattress issues, and some traffic noise.

Related guest reviews

10

Clive

1 Jun 2025

·

Stayed 1 night

Really nicely reno'ed older motel. Super comfy bed. Clean.

10

Crystal

21 Aug 2025

·

Stayed 1 night

Smooth check in process, kind staff, lots of parking, clean. Wooden structure, so can hear neighbours.

10

Craig

27 Aug 2024

·

Stayed 1 night

Very nice upgraded motel. The highway may sound loud from the parking lot, but the upgraded windows keep the sound out at night. It's also single floor, meaning no noise from rooms above.

10

karla

3 Aug 2025

·

Stayed 1 night

The property and rooms were very well cared for. Comfortable bed, spacious room.

10

Jess

30 Jan 2024

·

Stayed 1 night

I will definitely stay here again. I love being able to pull up my vehicle right in front of the room door. I loved the modernity of the rooms interior. Everything was clean & lovely. The mattress was comfortable and the room spacious. The front desk folks were friendly & welcoming. I enjoyed my stay, thank you!

8

Glenn

20 Oct 2025

·

Stayed 1 night

Place was clean and very comfortable. All was good. One complaint. The blinds didn’t block the light very well. The outside lights lit up the room all night.

6

Karen

28 Jun 2025

·

Stayed 1 night

Our renovated room was clean and spacious. The motel wasn’t busy but they put guests next to each other and the walls are thin so conversations could be heard. Also tried to check in at 2 and told to return because carpets were being cleaned but our room had no carpet. Strange. The price was right for overnight stay and we were only there to sleep. Noisy road in front. Towels were like rags. Clean but very worn and rough. When we did check in after 4, the lady at the desk was much nicer than the man was earlier.

8

Ellen

29 Oct 2025

·

Stayed 1 night

Clean room, comfortable bed, good WiFi, quiet and convenient. And affordable!

8

Allana K

27 Jun 2025

·

Stayed 1 night

Check in was easy and the front desk was nice and accommodating. Rooms are dated but comfortable and clean. Great for a night or two!

10

George

8 Jun 2025

·

Stayed 1 night

Nice property at a fair price! Only issue we had was that our suite had a slight smell that may have been from previous tenants cooking.

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AI-generated summary based on recent guest reviews

Service

Staff and owners are repeatedly praised as friendly, welcoming, and accommodating, with smooth check‑in and thoughtful help including after‑hours arrangements and early check‑ins. A few guests report uneven professionalism, strict early check‑in, or unclear housekeeping policies.

Related guest reviews

8

Gary

9 Nov 2025

·

Stayed 1 night

Room was clean and real nice owner/ receptionist made it possible for wife and i to check in our room 5 hrs early was super acomadating to us

10

mike

9 Nov 2025

·

Stayed 1 night

The room was amazing smell really good and clean host was great let us book in earlier then the check in time

8

Rania

31 May 2025

·

Stayed 1 night

Motel pratique pour un passage rapide à Parksville. Chambre spacieuse, bien équipée, globalement assez propre (cependant quelques miettes sous le rebord du lit). Bonne situation géographique à une dizaine de minutes de route du centre-ville et de la plage publique. La dame à l’accueil qui est aussi une des propriétaires apparemment n’est pas professionnelle. Nous avions besoin d’eau potable pour les biberons de bébé; il y en avait à la réception mais elle n’acceptait que du cash pour les vendre et nous n’avions pas d’argent liquide. Elle m’a donc dit de façon taquine d’envoyer mon conjoint faire un tour pour en chercher…

Translate

10

Johann

6 May 2024

·

Stayed 1 night

The staff at Arbutus Grove made us feel very welcome, including our dog. They were very kind and considerate. Many dog-friendly motels get very strict when you mention you have a dog with you, and slam you with a long list of additional rules. Arbutus Grove welcomed our doggy with big smiles.

10

Douglas

6 Aug 2025

·

Stayed 1 night

Quick and easy Check-in and Check-out. Staff friendly and helpful. Room cosy, spacious for 2 and quiet. room had Internet access. What's not to like!

6

Karen

28 Jun 2025

·

Stayed 1 night

Our renovated room was clean and spacious. The motel wasn’t busy but they put guests next to each other and the walls are thin so conversations could be heard. Also tried to check in at 2 and told to return because carpets were being cleaned but our room had no carpet. Strange. The price was right for overnight stay and we were only there to sleep. Noisy road in front. Towels were like rags. Clean but very worn and rough. When we did check in after 4, the lady at the desk was much nicer than the man was earlier.

10

William

23 Oct 2024

·

Stayed 3 nights

Called up to book a room for my wife as she was caught in the extreme weather and having to stay in the car. They checked the room and got it cleaned early and got her checked in and out of the weather so quickly. They were excellent to her and our pup she was staying with. So friendly and helpful have stayed there before will stay again.

6

Lisa

15 Aug 2025

·

Stayed 4 nights

After our second day we realized our room wasn’t getting cleaned!! We asked and they said you need to ask! Well at check in this should have been disclosed! Over $200 a night and no daily housekeeping?!? They blamed COVID for not cleaning! That’s over 5 years ago. We asked for towels and they gave us two…. For 2 grown adults! Beds were comfy, located in a good spot. Communication at check in would have been appreciated!

10

Ashley

19 Feb 2025

·

Stayed 1 night

Cannot recommend this place enough. The location is great (easy to get to and there’s an amazing coffee shop across the street), the rooms are so clean and cozy, and the owners are so kind and accommodating. We were coming from the mainland and were checking in later than office hours. I had messaged them days prior and they had been more than willing to work with us to ensure a smooth check in. They even called us an hour or so before we were slotted to arrive to make sure we knew how to find our keys!

10

Jacob

5 Feb 2025

·

Stayed 2 nights

Interacted with 3 staff members all of whom went above and beyond for friendliness and service.

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AI-generated summary based on recent guest reviews

Location

Along the highway for easy access to Parksville, Rathtrevor Park, beaches, trails, and shops, while rooms are generally quiet. Some note it’s a short drive to downtown and not ideal for walking to more of Parksville.

Related guest reviews

10

Krista

11 Oct 2025

·

Stayed 1 night

The location was convenient being along the highway yet the noise from the road wasn’t noticeable inside the room. There were lots of walking trails, beaches and shops to check out nearby. The room was comfortable, simple and clean. I felt safe as a solo female traveler and would book this motel again if I’m ever in the area again. Oh and the lady at the front desk was very friendly!

8

John

16 Oct 2025

·

Stayed 4 nights

Nice location. East access to the restaurant next door that also offers room service.

10

Paul

25 May 2024

·

Stayed 1 night

Nice place in a nice setting. Just what we needed for our trip up island.

8

Aldo

28 Mar 2025

·

Stayed 2 nights

This is a clean, quiet little motel in a pleasant area. Within a reasonable drive of Nanaimo and with decent access to several nearby beaches. Will likely stay here again.

10

Elizabeth

12 May 2023

·

Stayed 1 night

This was a beautiful motel to stay at!.. Great location, very clean and very hospitable! We would stay there again!!

10

Maria

10 Aug 2024

·

Stayed 1 night

Very good location and cleaning

10

Patricia

9 Jun 2025

·

Stayed 1 night

Wonderful roadside motel. Clean ,updated, very pleasant and welcoming check-in Right next door to a family style restaurant, minutes away from Rathtrevor park

10

Barbara

17 Mar 2024

·

Stayed 1 night

Very clean and recently & tastefully renovated. Easy access from main highway. Good coffee shop across the street and a Ricky’s all day grill nearby for breakfast, lunch,& dinner meal/snack options.

8

Naomi

23 Jul 2024

·

Stayed 2 nights

Great, but would like it even more if we could walk to more of Parksville.

10

Claudia

29 Apr 2024

·

Stayed 1 night

We simply needed a nice place for one night and Arbutus Grove was just what we were looking for. Although it’s on a major route our room was nice and quiet. We would certainly recommend and stay again

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Dining

Guests like having a coffee shop across the street and Ricky’s next door, with several noting room delivery from the restaurant. Nearby options make meals easy during short stays.

Related guest reviews

8

John

16 Oct 2025

·

Stayed 4 nights

Nice location. East access to the restaurant next door that also offers room service.

8

Thekla

18 Jul 2025

·

Stayed 2 nights

Super friendly service, the people who work here want to ensure you have a terrific stay. The place is clean, bright, and there is a wonderful coffee shop across the street that open early! Unfortunately our mattress needed replacing and the topper kept sliding off, and since we stayed in order to sleep, this made for a less pleasant stay.

10

Greg

20 Jul 2024

·

Stayed 1 night

Nice comfortable place. Air conditioning worked great. Drink fridge and microwave. Ricky's next door for breakfast

10

Valerie

7 Dec 2023

·

Stayed 1 night

A very clean and comfortable place to stay, reasonsbly priced. Staff very friendly and helpful. We'll come back again. Good coffee shop right across the street.

10

Patricia

9 Jun 2025

·

Stayed 1 night

Wonderful roadside motel. Clean ,updated, very pleasant and welcoming check-in Right next door to a family style restaurant, minutes away from Rathtrevor park

8

Laurel

13 Aug 2024

·

Stayed 1 night

Nice landscaping and connected to Smittys for food take out or delivery. Cozy and clean. Like the soap/shampoo dispensers. On a busy road but sleeping wasn’t a problem. Did hear neighbors at 6:30am. Turned off AC. Too cold. Friendly staff. Did have to ask for towels.

10

Barbara

17 Mar 2024

·

Stayed 1 night

Very clean and recently & tastefully renovated. Easy access from main highway. Good coffee shop across the street and a Ricky’s all day grill nearby for breakfast, lunch,& dinner meal/snack options.

10

Ashley

19 Feb 2025

·

Stayed 1 night

Cannot recommend this place enough. The location is great (easy to get to and there’s an amazing coffee shop across the street), the rooms are so clean and cozy, and the owners are so kind and accommodating. We were coming from the mainland and were checking in later than office hours. I had messaged them days prior and they had been more than willing to work with us to ensure a smooth check in. They even called us an hour or so before we were slotted to arrive to make sure we knew how to find our keys!

10

Rebecca

12 Aug 2024

·

Stayed 1 night

The property is owned by a friendly couple, room is cleaner than many 4 or even 5 stars hotel. The air-conditioning is very quiet and I couldn’t hear any noise overnight, Ricky’s is right next door and they do room service so which is a great option since there’s not a lot restaurants around. We would definitely stay there again if we go to Parksville again.

10

Cyndy

31 Jul 2024

·

Stayed 1 night

This was an unexpected gem of a motel. Nice room, clean and comfortable. It was bright and spacious. Great coffee shop across the street. Ricky,s restaurant delivers to your room.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $120	2 $142	3 $131
4 $121	5 $112	6 $122	7 $122	8 $112	9 $129	10 $128
11 $122	12 $120	13 $122	14 $122	15 $122	16 $130	17 $130
18 $120	19 $97	20 $101	21 $97	22 $98	23 $109	24 $114
25 $97	26 $101	27 $97	28 $98	29 $98	30 $104	31 $109

Arbutus Grove Motel

About this property

Location

Room options

Standard Room, 1 Queen Bed, Accessible, Kitchen

Standard Double Room, Multiple Beds, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Guest reviews of Arbutus Grove Motel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Arbutus Grove Motel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $135	21 $134	22 $188	23 $122	24 $121	25 $126	26 $196
27 $117	28 $120	29 $120	30 $120