What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee of approximately HKD 185 for adults and children.

Does the property allow pets?

Pets are not allowed at the property. Service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility and features such as elevators and step-free entrances.

Where is the property located in relation to key landmarks?

The property is centrally located in Hong Kong Island, within a 10-minute walk of Hong Kong - Macau Ferry Terminal and Soho. It is 0.7 miles from the International Finance Centre and 1 mile from Lan Kwai Fong.

What are the policies for guests staying with children?

Children are welcome, and one child up to the age of 6 years can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for HKD 678.0 per day, and free cribs are available on request. Advance request is required for cribs.

The Jervois - Central & Western District Hotel

Average nightly price at The Jervois by month, last 12 months (USD)
Month	Average price
January	$249
February	$221
March	$290
April	$221
May	$209
June	$185
July	$223
August	$202
September	$223
October	$266
November	$309
December	$258

What guests think

Across recent reviews, The Jervois is praised for spacious, apartment-style rooms, quiet comfort, and consistently friendly front-desk service, with many guests highlighting its convenient Sheung Wan location near MTR, restaurants, and easy access to Central and ferries.

Rooms are widely described as clean, well equipped, and larger than typical for Hong Kong, with good views and soundproofing. Recurring drawbacks include a very small or minimal lobby, occasional maintenance or cleanliness issues (for example stained sofas, aging TVs, or a fixed low shower head), inconsistent in-room kitchen setups, and rare complaints about value or staff attitude. Expect a comfortable, well-located suite-style stay with limited common areas.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A small lobby and lift are noted, and there is a basic 24-hour gym. In-room kitchen facilities are present in some stays but have been inconsistent or reduced.

Related guest reviews

6

Riley

Jun 4, 2025

·

Stayed 1 night

Priced high for what you get. Not in the best part of town, room is clean but a little worn. No lobby or common areas. Staff is nice, but limited in what they can offer. Single room per floor.

6

John

Jan 12, 2026

·

Stayed 2 nights

Rooms are decent, but there is not heating and the lift and lobby is tiny. Expected better for the price

8

Janie

Jan 4, 2024

·

Stayed 21 nights

The room rate we paid for a twenty one day stay through Expedia was nearly double what some other guests were paying. Though advertised (and experienced through a previous stay) as having a kitchenette with cooking utensils and facilities we were checked into a room with only a microwave and a Nespresso machine - not even an electric kettle. After recognising the error, front desk staff were very helpful and arranged for a stove top to be installed. Staff were most courteous and helpful throughout our stay.

10

nelson

Aug 29, 2024

·

Stayed 1 night

Centrally located in Sheung Wan close to the MTR station. Many cafés located in the surrounding streets in the morning. Rooms are larger than most of the same price point in HK, which there only being two rooms per floor. -Check-in was quick and efficient. -Gym could be better appointed but it is 24hrs and you can access the space simply with your hotel card.

8

Fei Ying

Apr 1, 2024

·

Stayed 1 night

酒店房間算很大，舒服乾淨，我最鍾意有微波爐和煮食爐，滿意

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10

siyu

May 18, 2024

·

Stayed 3 nights

this was a really great place to stay for a few days. the other reviews mentioned aging conditions and are correct but none of it affected our stay materially. there was some staining on the couch and curtains. some of the curtains were also off the hooks but it wasn't an issue since they were still movable. everything was well designed and the space was efficiently used. it was very clean and the only issue was the water reservoir for the water filter needed to be rinsed out. it was also a great location so we were able to walk to a lot of places. would stay there again.

2

chi hin

Feb 17, 2024

·

Stayed 1 night

Used to be good. Now it’s fallen from grace. They removed the kitchens and microwaves. The front desk staff are very rude. Don’t even provide water to you anymore.

10

KAM WAH KEVIN

Dec 30, 2023

·

Stayed 1 night

酒店整體十分良好。可惜既係，睡房位置沒有電視，淋浴間亦十分細(洗手間很大)

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10

Darsha

Aug 12, 2024

·

Stayed 2 nights

Front desk reception was polite and welcoming. Detailed in explaining available services/facilities and policies. Property was within walkable distance to the MTR station (Sheung wan) as well as many popular good eateries nearby. Enjoyed the room amenities too( Netflix, filtered water, Nespresso, designer toiletries) room was clean and tidy too! Received a good bottle of wine (VIP) and got an high level with great city view too. Overall pleasant stay here!

10

Aislinn

May 19, 2024

·

Stayed 1 night

Excellent location and very spacious room. Gym was perfectly fine for a short stay and the room was perfect.

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Cleanliness

Most guests find rooms clean and well maintained, with several calling them spotless. A few report stained or dusty furniture/cups and one case of bites from a sofa.

Related guest reviews

6

Riley

Jun 4, 2025

·

Stayed 1 night

Priced high for what you get. Not in the best part of town, room is clean but a little worn. No lobby or common areas. Staff is nice, but limited in what they can offer. Single room per floor.

10

SANGSOO

Aug 21, 2025

·

Stayed 3 nights

공항리무진 타는곳이 도보 10분 정도 거리이고 페리타기도 가깝습니다. 주변 도보이동이 용이하고 맛집이 많이 있습니다. 호텔은 전체적으로 깔끔하고 넓고 뷰가 좋았습니다. 다시 방문의사 있습니다.

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10

John

Nov 2, 2025

·

Stayed 4 nights

Spotless rooms, secluded as only two rooms on each floor.

6

HANNAH

Jun 13, 2025

·

Stayed 3 nights

The stay was alright, our room was on the 6th floor, the location is very convenient with 7 eleven right in front (You can load octopus card there). Money changer is also within 3-4 walking distance. The room was very spacious & air conditioning was great. The only thing is every time my husband & I sat on the couch, we would get itchy and bug bites would start forming on our legs. I don’t think they clean the couch often, I would suggest check the couch on the 6th floor & have it disinfected..

10

Ankur

Sep 11, 2024

·

Stayed 4 nights

Very spacious and clean rooms. Excellent customer service. Near to public transport.

10

siyu

May 18, 2024

·

Stayed 3 nights

this was a really great place to stay for a few days. the other reviews mentioned aging conditions and are correct but none of it affected our stay materially. there was some staining on the couch and curtains. some of the curtains were also off the hooks but it wasn't an issue since they were still movable. everything was well designed and the space was efficiently used. it was very clean and the only issue was the water reservoir for the water filter needed to be rinsed out. it was also a great location so we were able to walk to a lot of places. would stay there again.

10

andrew

Aug 25, 2025

·

Stayed 4 nights

This is the third stay at the Jervois and each time it has been excellent. Very comfortable room with everything needed for your time in HK. Comfortable, clean, quiet rooms with friendly & helpful staff. Location is also great for everything you want to get from your trip

8

Wai Si Crystal

Nov 12, 2023

·

Stayed 1 night

The 2 bedroom suite is spacious and clean. However, the TV is a bit old and cannot connect to local TV station at first. The staff is friendly and helpful.

10

jeong eun

Jun 28, 2025

·

Stayed 3 nights

위치, 룸컨디션, 뷰(높은층) 모두 훌륭합니다. 호텔이 아닌 홍콩 아파트에 머무는 느낌 이어서 숙소에 올때마다 편안한 쉼터가 되었으며 가족이 지내기에 훌륭합니다.(2룸) 다만 물컵 등 낡은 부분이 보이고(컵 4개중에 3개 바닥이 안깨끗해서 1개만 사용함) 세탁기 사용이 조금 복잡해서 설명서가 있었으면 했어요 욕조가 없는것도 조금 아쉬웠습니다. 4인가족이 방문한다면 호텔보다 나

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10

Mona

Oct 29, 2024

·

Stayed 3 nights

I love everything about this hotel. Clean, well maintained property. Friendly staff. Spacious rooms with ample of sunlight and stunning view. The neighborhood is very walkable with lots of excellent restaurants and shops nearby. Will definitely stay here again for my next visit.

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Rooms

Rooms are spacious, quiet, and comfortable with good city views and useful amenities. Some guests experienced smaller-than-advertised size, no heating, a low fixed shower head, older TVs, or no bathtub.

Related guest reviews

6

John

Jan 12, 2026

·

Stayed 2 nights

Rooms are decent, but there is not heating and the lift and lobby is tiny. Expected better for the price

6

Nok Yiu

Dec 2, 2022

·

Stayed 19,328 nights

The stay was nice but it’s a bit disappointing that the shower head holder in the shower room is fixed on the wall (kid’s height level) and not adjustable.

8

Paul

Jul 15, 2025

·

Stayed 4 nights

I booked because they said it was 700 Sq Dr It wasn’t close more like 550 sq ft. Not good as room was smaller than advertised Management said that’s how HK hotels measure size ha Anyway I was very disappointed that the excuse was pretty poor. Although nice the extra space was needed and not received

10

Jeff Liang Teh

May 16, 2025

·

Stayed 3 nights

Staff is friendly and room is pretty roomy

10

andrew

Aug 25, 2025

·

Stayed 4 nights

This is the third stay at the Jervois and each time it has been excellent. Very comfortable room with everything needed for your time in HK. Comfortable, clean, quiet rooms with friendly & helpful staff. Location is also great for everything you want to get from your trip

10

Frances

Jan 19, 2026

·

Stayed 5 nights

This is our second visit and our go to when visiting HK. Thoroughly enjoyable stay at The Jervois. The rooms are well appointed, spacious and generally well sound-proofed (for HK) Cannot fault the comfort as we slept very well despite contending with jet lag for a few nights. The location is very close to good restaurants, cafes and within a 3 minute walk to Sheung Wan MTR. Reception staff were very helpful and courteous throughout. Thanks to Angela and the team. We wouldn't hesitate to stay

10

Michael

Feb 25, 2024

·

Stayed 4 nights

Large rooms, and very quiet.

8

Wai Si Crystal

Nov 12, 2023

·

Stayed 1 night

The 2 bedroom suite is spacious and clean. However, the TV is a bit old and cannot connect to local TV station at first. The staff is friendly and helpful.

10

Mark

Apr 20, 2025

·

Stayed 1 night

The hotel is 5mins walk from the Sheung Wan MTR station and nearby lots of restaurants, bars and sights, but perfectly quiet at night. The living area was comfortable and had amazing views over the city. The beds & bedding were very comfy and high quality.

10

jeong eun

Jun 28, 2025

·

Stayed 3 nights

위치, 룸컨디션, 뷰(높은층) 모두 훌륭합니다. 호텔이 아닌 홍콩 아파트에 머무는 느낌 이어서 숙소에 올때마다 편안한 쉼터가 되었으며 가족이 지내기에 훌륭합니다.(2룸) 다만 물컵 등 낡은 부분이 보이고(컵 4개중에 3개 바닥이 안깨끗해서 1개만 사용함) 세탁기 사용이 조금 복잡해서 설명서가 있었으면 했어요 욕조가 없는것도 조금 아쉬웠습니다. 4인가족이 방문한다면 호텔보다 나

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Service

Service is frequently praised as friendly, courteous, and efficient, with several guests recognizing staff by name. There are isolated complaints about rudeness or limited assistance.

Related guest reviews

6

Riley

Jun 4, 2025

·

Stayed 1 night

Priced high for what you get. Not in the best part of town, room is clean but a little worn. No lobby or common areas. Staff is nice, but limited in what they can offer. Single room per floor.

10

Dan

May 20, 2025

·

Stayed 2 nights

The staff were just excellent. So helpful and friendly. Property location was great. Excellent neighborhood

10

Suzanne

Jul 10, 2024

·

Stayed 3 nights

Amazing hotel. Our receptionist, Joyce, could not have been more helpful. Loved absolutely everything about the Jervois and couldn’t recommend it highly enough.

10

ka ming

Jul 14, 2024

·

Stayed 1 night

Friendly staff Angela Li helped me checked in promptly and guided me through. Highly recommend Thank you !

10

Avinash

Jan 22, 2026

·

Stayed 6 nights

Excellent stay at The Jervois! The room, ameneties and space are amazing and the staff, super attentive and friendly. Will defintely come back!

10

Edward

Feb 27, 2024

·

Stayed 1 night

Excellent reception and service as always

10

andrew

Aug 25, 2025

·

Stayed 4 nights

This is the third stay at the Jervois and each time it has been excellent. Very comfortable room with everything needed for your time in HK. Comfortable, clean, quiet rooms with friendly & helpful staff. Location is also great for everything you want to get from your trip

10

Frances

Jan 19, 2026

·

Stayed 5 nights

This is our second visit and our go to when visiting HK. Thoroughly enjoyable stay at The Jervois. The rooms are well appointed, spacious and generally well sound-proofed (for HK) Cannot fault the comfort as we slept very well despite contending with jet lag for a few nights. The location is very close to good restaurants, cafes and within a 3 minute walk to Sheung Wan MTR. Reception staff were very helpful and courteous throughout. Thanks to Angela and the team. We wouldn't hesitate to stay

2

chi hin

Feb 17, 2024

·

Stayed 1 night

Used to be good. Now it’s fallen from grace. They removed the kitchens and microwaves. The front desk staff are very rude. Don’t even provide water to you anymore.

10

Winnie

Apr 11, 2023

·

Stayed 7 nights

Manager Joanne and her team of staff show warm hospitality and always attend to my needs no matter what time of the day. I highly recommend this hotel and will stay there again the next time when I visit HK.

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Location

Sheung Wan location is highly convenient, minutes to MTR, Central, and ferries, with many restaurants nearby, yet generally quiet at night. One review felt the area was less desirable.

Related guest reviews

6

Riley

Jun 4, 2025

·

Stayed 1 night

Priced high for what you get. Not in the best part of town, room is clean but a little worn. No lobby or common areas. Staff is nice, but limited in what they can offer. Single room per floor.

10

SANGSOO

Aug 21, 2025

·

Stayed 3 nights

공항리무진 타는곳이 도보 10분 정도 거리이고 페리타기도 가깝습니다. 주변 도보이동이 용이하고 맛집이 많이 있습니다. 호텔은 전체적으로 깔끔하고 넓고 뷰가 좋았습니다. 다시 방문의사 있습니다.

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10

Janie

Nov 6, 2024

·

Stayed 21 nights

Convenience to Central. Abundance of public transport - tram, bus and MTR. Vibrancy of neighbourhood.

10

Dennis

Apr 24, 2025

·

Stayed 4 nights

The location of this hotel is outstanding. Very convenient to get to public transit airport or ferries. close to central district to get business done. Hotel is very clean and staff is very friendly. Rooms are well equipped

10

AHMET

Feb 26, 2024

·

Stayed 3 nights

It was a great stay, sizeable quiet and perfect location.

10

Ankur

Sep 11, 2024

·

Stayed 4 nights

Very spacious and clean rooms. Excellent customer service. Near to public transport.

10

John

May 22, 2025

·

Stayed 7 nights

A beautiful boutique hotel within a easy walk from central area but in a slightly quieter area

10

Frances

Jan 19, 2026

·

Stayed 5 nights

This is our second visit and our go to when visiting HK. Thoroughly enjoyable stay at The Jervois. The rooms are well appointed, spacious and generally well sound-proofed (for HK) Cannot fault the comfort as we slept very well despite contending with jet lag for a few nights. The location is very close to good restaurants, cafes and within a 3 minute walk to Sheung Wan MTR. Reception staff were very helpful and courteous throughout. Thanks to Angela and the team. We wouldn't hesitate to stay

10

Mark

Apr 20, 2025

·

Stayed 1 night

The hotel is 5mins walk from the Sheung Wan MTR station and nearby lots of restaurants, bars and sights, but perfectly quiet at night. The living area was comfortable and had amazing views over the city. The beds & bedding were very comfy and high quality.

10

Mona

Oct 29, 2024

·

Stayed 3 nights

I love everything about this hotel. Clean, well maintained property. Friendly staff. Spacious rooms with ample of sunlight and stunning view. The neighborhood is very walkable with lots of excellent restaurants and shops nearby. Will definitely stay here again for my next visit.

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $197	5 $183	6 $171	7 $171	8 $199	9 $208	10 $206
11 $182	12 $326	13 $323	14 $323	15 $343	16 $343	17 $343
18 $217	19 $371	20 $403	21 $403	22 $372	23 $343	24 $343
25 $372	26 $400	27 $420	28 $415	29 $395	30 $372	31 $372

Su	Mo	Tu	We	Th	Fr	Sa
1 $327	2 $403	3 $318	4 $293	5 $293	6 $293	7 $293
8 $271	9 $318	10 $352	11 $352	12 $352	13 $318	14 $318
15 $318	16 $339	17 $339	18 $321	19 $321	20 $318	21 $318
22 $318	23 $253	24 $271	25 $271	26 $271	27 $318	28 $318
29 $271	30 $253

The Jervois

Prices for The Jervois

Monthly average prices

About this property

Location

Room options

Two-Bedroom Suite

One-Bedroom Suite

Guest reviews of The Jervois

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Jervois

Prices for upcoming dates