Grand Hyatt Shenyang

Spectacular hotel and insane value. Great gym, connected to the mall. Great local bbq 2 blocks away, fantastic art. Very kind and professional staff!

Nice and clean. Located at shopping center. The only problem is the water for bath tub had black impurity. So i cannt use tub.

The staff was very helpful in all my requests. They provide a suite of daily necessities so you don’t need to bring your own - such as, iron, steamer, dental kit, nail clipper etc. all you had to do is ask the guest service. Their layout is slightly odd where you had to go to the higher floors to reach lobby and there was a lot of up and down rides, however, I can see the structure was aimed to be secure as this hotel does have other services (spa, temporary Prada store) available to the public. A special shout out to Nick, Jacob and Jennifer in the reception for their professionalism and customer service!

This hotel’s location is fantastic, tons of restaurants and shops nearby. What differentiates is the services from the staff. The crew makes sure that guests always get the best experiences. Especially Zoey, Zoe, Jessica, and Kevin, who helped me various times during my visit. They made this hotel special.

Nice stay