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Quest Frankston on the Bay


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

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Property description

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This aparthotel also features complimentary wireless internet access, barbecue grills, and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Quest Frankston on the Bay, travelers praise the central, beach-adjacent location, spacious apartment-style rooms, and generally friendly service, while noting recurring downsides like paid, tight parking, intermittent noise from streets or seagulls, and occasionally inconsistent cleanliness or maintenance.

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Facilities

Mixed

Cleanliness

Inconsistent

Service

Friendly

Location

Convenient

Dining

Unknown

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2

Mark

IAN-logo

27 Mar 2026

·

Stayed 2 nights

On arrival staff were not welcoming and could not read their own booking system. Tried to say we had not booked 2 rooms and then tried to charge again despite it being prepaid. No apology given for their errors. Nothing wrong with the hotel itself but the staff are not up to the job, am still waiting for the room deposit to be released 3 weeks later.
On arrival staff were not welcoming and could not read their own booking system. Tried to say we had not booked 2 rooms and then tried to charge again despite it being prepaid. No apology given for their errors. Nothing wrong with the hotel itself but the staff are not up to the job, am still waiting for the room deposit to be released 3 weeks later.

10

Debra

IAN-logo

23 Mar 2026

·

Stayed 1 night

Convenient location to airport transportation. Front desk was very helpful!
Convenient location to airport transportation. Front desk was very helpful!

8

Jenny

IAN-logo

11 Mar 2026

·

Stayed 3 nights

Lounge and bed need updating very worn Good location, walk to everything needed
Lounge and bed need updating very worn Good location, walk to everything needed

6

Arlene

IAN-logo

3 Mar 2026

·

Stayed 1 night

Clean room except for having a dirty cutlery insde the drawer, no beach view seen, staff are friendly, though we requested for a cutlery but was not given.
Clean room except for having a dirty cutlery insde the drawer, no beach view seen, staff are friendly, though we requested for a cutlery but was not given.

6

Alexander

IAN-logo

8 Feb 2026

·

Stayed 3 nights

Overall the room was in good condition, though there were a couple of issues. First off one of the bedside lamps was off due to a power outlet issue and the toilet seat was loose. The staff on duty were helpful. The mattress was too soft and could be improved with a new firmer one.
Overall the room was in good condition, though there were a couple of issues. First off one of the bedside lamps was off due to a power outlet issue and the toilet seat was loose. The staff on duty were helpful. The mattress was too soft and could be improved with a new firmer one.

435 Nepean Highway, Melbourne, Victoria, Australia

Location

With a stay at Quest Frankston on the Bay, you'll be centrally located in Melbourne, within a 10-minute walk of Frankston Arts Centre and Frankston Visitor Information Centre. This aparthotel is 6.2 mi (9.9 km) from Edithvale-Seaford Wetlands and 8.3 mi (13.4 km) from Mornington Racecourse.

Frankston Beach(0.2 Miles)

Frankston Arts Centre(0.3 Miles)

Frankston Visitor Information Centre(0.5 Miles)

Seaford Foreshore Walking Track Trailhead(1 Miles)

Foreshore Reserve(1 Miles)

Kananook Beach(1.1 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 21:30

Before 10:00


Security deposit

AUD 200 per accommodation on arrival.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self-parking is available on-site for a fee of AUD 35 per day, with in/out privileges. Guests must contact the property in advance to reserve parking.


No pets are allowed, but service animals are permitted.


Check-in is from 2:00 PM to 9:30 PM, and check-out is by 10:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.


A roundtrip airport shuttle service is available for a surcharge of AUD 42 per person at scheduled times.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to contact the property for specific accessibility needs.


The property is centrally located in Melbourne, within a 10-minute walk of Frankston Beach, Frankston Arts Centre, and Frankston Visitor Information Centre. It is approximately 6.2 miles from Edithvale-Seaford Wetlands and 8.3 miles from Mornington Racecourse.


Children are welcome at the property. There is no specific minimum age mentioned for children staying for free.


Cribs (infant beds) are available for AUD 10 per night, and rollaway beds are available for AUD 50 per night. Advance request or confirmation is required for these options.


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