whala!bávaro
95 $US
/nuit
Moyenne pour octobre
Prix pour whala!bávaro
Sélectionnez les dates pour voir les prix et les disponibilités
95 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À whala!bávaro, les prix par nuit s'élèvent en moyenne à 95 $US pendant le mois le moins cher (octobre) et à 163 $US pendant le mois le plus cher (mars), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 155 $US |
| février | 162 $US |
| mars | 163 $US |
| avril | 154 $US |
| mai | 133 $US |
| juin | 111 $US |
| juillet | 118 $US |
| août | 117 $US |
| septembre | 103 $US |
| octobre | 95 $US |
| novembre | 118 $US |
| décembre | 148 $US |
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oct. · 95 $US
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Le plus cher : mars (env. 163 $US)
Le moins cher : octobre (env. 95 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. 3 piscines extérieures vous attendent pour un petit plongeon avant de rejoin...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. 3 piscines extérieures vous attendent pour un petit plongeon avant de rejoindre la plage privée pour de purs moments de détente. Parmi les services et équipements offerts par ce complexe touristique vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte.
Repas
Pendant votre séjour dans ce complexe touristique, vous trouverez sur place 3 restaurants et un café. Étant donné que l'hébergement propose un bar à la plage, vous pouvez faire une petite pause fraîcheur autant de fois que vous le souhaitez. N'hésitez pas non plus à aller prendre un verre dans un de ses 2 bars/lounges ou de ses 2 bars en bord de piscine. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 30 à 10 h 30.
Chambres
Les 212 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau.
Emplacement
En choisissant whala!bavaro, vous profiterez d'un séjour à Punta Cana (Bavaro), à moins de 5 minutes en voiture de Plage de Los Corales et Cocotal Golf and Country Club. Ce complexe touristique tout inclus se trouve à 5,8 km de Plage de Bávaro et à 6,8 km de Centre-ville de Punta Cana.
À proximité
Plage de Los Corales(0.4 miles)
Plage de Cortecito(0.9 miles)
Cocotal Golf and Country Club(1 miles)
Centre de Tennis Rafa Nadal Punta Cana(1.5 miles)
République Amusante(1.5 miles)
Casino Avalon Princess(2.4 miles)
Centre de Convention Barceló Bávaro(2.9 miles)
Barceló Bávaro Golf(3.2 miles)
Plage Arena Blanca(3.3 miles)
Plage de Bávaro(3.6 miles)
Cinémas Caribbean(4.1 miles)
Centre commercial de San Juan(4.1 miles)
Marché Sirena(4.2 miles)
Centre-ville de Punta Cana(4.2 miles)
Centre Commercial Carol Downtown(4.2 miles)
L'aéroport principal le plus proche est : Aéroport international de Punta Cana (PUJ)(12 miles)
Restaurant
Piscine
Chambres non-fumeurs
Baby-sitting/Services pour enfants
Organisation d'excursions
Nettoyage à sec
Emplacement
Calle Las Olas, Los Corales Bavaro, Bavaro, Punta Cana, République dominicaine
Plage de Los Corales (0.4 miles)
Plage de Cortecito (0.9 miles)
Cocotal Golf and Country Club (1 miles)
Centre de Tennis Rafa Nadal Punta Cana (1.5 miles)
République Amusante (1.5 miles)
Casino Avalon Princess (2.4 miles)
Options de chambre
7
Chambre Double Standard
Détails de la chambre
1 Lit Double
1 Lit Simple
Couchages 4
215 ft²
BalconClimatisationWi-Fi (gratuit)Réfrigérateur
17
Chambre Supérieure
Détails de la chambre
2 Lits Doubles
Couchages 4
215 ft²
BalconClimatisationWi-Fi (gratuit)Réfrigérateur
7
Chambre Double Standard pour 1 personne
Détails de la chambre
1 Lit Double
1 Lit Simple
215 ft²
BalconClimatisationWi-Fi (gratuit)Réfrigérateur
Avis des voyageurs sur whala!bávaro
7.6
Bien
Basé sur 1 476 avis vérifiés
Qui séjourne ici ?
Affaires
2%
Couples
53%
Familles
22%
Groupes
17%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Hotel whala!bávaro - All Inclusive, les commentaires décrivent un complexe économique et de petite taille, situé près de la plage, avec un personnel dynamique mais des problèmes opérationnels récurrents, notamment des installations vieillottes, une propreté irrégulière et une qualité de nourriture et de boissons inégale.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Hotel whala!bávaro - All Inclusive, les commentaires décrivent un complexe économique et de petite taille, situé près de la plage, avec un personnel dynamique mais des problèmes opérationnels récurrents, notamment des installations vieillottes, une propreté irrégulière et une qualité de nourriture et de boissons inégale.
L'accès à une plage partagée de l'autre côté de la rue est facile, bien que beaucoup évoquent la présence d'algues abondantes, et la rue environnante peut être inondée par des odeurs désagréables. Le service fait l'objet de louanges pour les barmen et le personnel de ménage sympathiques, mais aussi de critiques concernant l'enregistrement lent, les réponses peu utiles du personnel de la réception et les problèmes de réservation occasionnels. Les chambres sont souvent vieillottes et bruyantes, et les clients signalent fréquemment de l'eau salée ou froide ainsi que des fuites de climatisation ou de plomberie ; certaines chambres plus récentes sont en meilleur état. Dans l'ensemble, attendez-vous à un séjour économique avec des équipements de base et des compromis en termes de confort et de fiabilité.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Petit complexe avec plusieurs piscines, mais les installations sont vieillottes ; la piscine sur le toit n'est pas incluse ou appartient à une propriété voisine, et certaines zones sont en cours de maintenance. Pas de parking sur place et des inondations occasionnelles ou des travaux peuvent affecter l'accès.
Avis de voyageur à ce sujet
10
Reizer
1 janv. 2025
·
A séjourné 6 nuits
Resort incrível. É sim um resort. Estive lá no final de 2024. Restaurante principal (muita fartura de comida no almoço, jantar e café da manhã / sempre com variedades incríveis de sobremesa / peixe, porco e frango sempre tem). O outro restaurante (pequeno) funciona com reservas mas é fast-food. Limpeza do resort é muito boa em todo lugar. Equipe de trabalho extremamente gentil e atenciosa (destaques: Alexis-garçom, Lendy-garçom, César-barman). Por falar em bar, os drinks são bem servidos, bem feitos e saborosos, com no mínimo umas 15 opções no cardápio. Fazem com boa vontade. A noite sempre tem algum evento na área da piscina, seja música ao vivo, danças típicas, noite de karaokê e etc… equipe de eventos da noite muito boa (durante a manhã na praia essa mesma equipe proporciona aula de ioga, dança e outras coisas). As piscinas estão sempre limpas. O resort é muito bonito e bem arborizado. A noite fica lindo. Pequenos problemas aconteceram mas não tiraram o brilho do lugar. Uma vez ou outra faltou água mas nada demorado e o checkin foi um pouco demorado. No mais com certeza podem ir pra experiência será única. Pra mim o grande problema de Punta Cana é chegar nos resorts. Depois que chega é um paraíso. Qualquer dúvida pode chamar. Parabéns Whala!
Resort incrível. É sim um resort. Estive lá no final de 2024. Restaurante principal (muita fartura de comida no almoço, jantar e café da manhã / sempre com variedades incríveis de sobremesa / peixe, porco e frango sempre tem). O outro restaurante (pequeno) funciona com reservas mas é fast-food. Limpeza do resort é muito boa em todo lugar. Equipe de trabalho extremamente gentil e atenciosa (destaques: Alexis-garçom, Lendy-garçom, César-barman). Por falar em bar, os drinks são bem servidos, bem feitos e saborosos, com no mínimo umas 15 opções no cardápio. Fazem com boa vontade. A noite sempre tem algum evento na área da piscina, seja música ao vivo, danças típicas, noite de karaokê e etc… equipe de eventos da noite muito boa (durante a manhã na praia essa mesma equipe proporciona aula de ioga, dança e outras coisas). As piscinas estão sempre limpas. O resort é muito bonito e bem arborizado. A noite fica lindo. Pequenos problemas aconteceram mas não tiraram o brilho do lugar. Uma vez ou outra faltou água mas nada demorado e o checkin foi um pouco demorado. No mais com certeza podem ir pra experiência será única. Pra mim o grande problema de Punta Cana é chegar nos resorts. Depois que chega é um paraíso. Qualquer dúvida pode chamar. Parabéns Whala!
10
Leonardo
2 mars 2025
·
A séjourné 4 nuits
Hotel de boa qualidade com excelentes atendentes (principalmente o gerente do restaurante Sueño). O hotel possui 3 piscinas e o all inclusive é composto por 2 restaurantes e 3 bares espalhados pelo hotel, praia e piscinas. Durante o período noturno possui algumas atrações e atividades com os hóspedes.
Hotel de boa qualidade com excelentes atendentes (principalmente o gerente do restaurante Sueño). O hotel possui 3 piscinas e o all inclusive é composto por 2 restaurantes e 3 bares espalhados pelo hotel, praia e piscinas. Durante o período noturno possui algumas atrações e atividades com os hóspedes.
6
Iris
23 juin 2024
·
A séjourné 3 nuits
The facility was outdated and various things were not working properly. The balcony faced a fence with no view. The clothes hanger out side the room fell off the wall and the tv wasn’t working. These were not critical items to us just a slight inconvenience. The staff, the events and shows were very good. The buffet was good, just not great. The gym is outside and very very outdated and rusty. Overall, our stay was average for the price we paid.
The facility was outdated and various things were not working properly. The balcony faced a fence with no view. The clothes hanger out side the room fell off the wall and the tv wasn’t working. These were not critical items to us just a slight inconvenience. The staff, the events and shows were very good. The buffet was good, just not great. The gym is outside and very very outdated and rusty. Overall, our stay was average for the price we paid.
6
DANIELLE F
23 juin 2025
·
A séjourné 2 nuits
Atendimento da recepção/check in muito bom em especial da Katherine! Restaurante principal (café/almoço e jantar) bom, porém o restaurante a la carte com reserva (El Sueño) só está com Menu de lanches. Aliás lanches ruins. O caminho para chegar ao restaurante está com esgoto a céu aberto, cheiro terrível e não houve sequer uma passagem temporária sem ter que pisar no esgoto. O quarto é bom, ar condicionado, frigobar e chuveiro idem. Não é possível frequentar a piscina do terraço da extensão do hotel em frente a praia. Fomos direcionados a sair imediatamente.
Atendimento da recepção/check in muito bom em especial da Katherine! Restaurante principal (café/almoço e jantar) bom, porém o restaurante a la carte com reserva (El Sueño) só está com Menu de lanches. Aliás lanches ruins. O caminho para chegar ao restaurante está com esgoto a céu aberto, cheiro terrível e não houve sequer uma passagem temporária sem ter que pisar no esgoto. O quarto é bom, ar condicionado, frigobar e chuveiro idem. Não é possível frequentar a piscina do terraço da extensão do hotel em frente a praia. Fomos direcionados a sair imediatamente.
4
Richard
16 juil. 2025
·
A séjourné 8 nuits
A la carte restaurant is terrible, slow. Buffet mediocre and unless you are early they don’t replensish the food. Few staff speak English. Tiny amount of cocktails on the menu and all made with cheapest liquor and often don’t have the ingredients for all of them. Can be very noisy. Small pools. Only upside is a couple of the bar staff are great. Beach is terrible covered in seaweed and smelly so cannot get to the sea. Sister hotel charged $50 for a day pass
A la carte restaurant is terrible, slow. Buffet mediocre and unless you are early they don’t replensish the food. Few staff speak English. Tiny amount of cocktails on the menu and all made with cheapest liquor and often don’t have the ingredients for all of them. Can be very noisy. Small pools. Only upside is a couple of the bar staff are great. Beach is terrible covered in seaweed and smelly so cannot get to the sea. Sister hotel charged $50 for a day pass
4
Doris
13 janv. 2024
·
A séjourné 1 nuit
Auch wenn man früher anreist: Die Schlüsselkarte bekommt man erst ab 15.00 uhr, keine Minute früher. Um an den Privatstrand zu kommen, muss man auf die Straße gehen und durch das ca. 100 Meter entfernte Hotel Bavaro Beach durchgehen. Das Doppelzimmer sieht nicht aus wie auf den Fotos, Ausblick vom Balkon auf das ca. 10 Meter entfernte Nachbargebäude. Safe ist vorhanden, wenn man ihn benützen will, kostet das Extra. Late check out kann man nicht schon beim check in organisieren und bezahlen, das ist ausschließlich am Abreisetag in der früh möglich (US$ 10,-- pro Stunde). Getränkeangebot sehr eingeschränkt , es fehlen dennoch erforderliche Zutaten (z.b. White Russian: Eiswürfel, Wodka, sehr wenig Kaffeelikör, Kokosmich, in einem Becher, mit dem Barlöffel umgerührt.)
Auch wenn man früher anreist: Die Schlüsselkarte bekommt man erst ab 15.00 uhr, keine Minute früher. Um an den Privatstrand zu kommen, muss man auf die Straße gehen und durch das ca. 100 Meter entfernte Hotel Bavaro Beach durchgehen. Das Doppelzimmer sieht nicht aus wie auf den Fotos, Ausblick vom Balkon auf das ca. 10 Meter entfernte Nachbargebäude. Safe ist vorhanden, wenn man ihn benützen will, kostet das Extra. Late check out kann man nicht schon beim check in organisieren und bezahlen, das ist ausschließlich am Abreisetag in der früh möglich (US$ 10,-- pro Stunde). Getränkeangebot sehr eingeschränkt , es fehlen dennoch erforderliche Zutaten (z.b. White Russian: Eiswürfel, Wodka, sehr wenig Kaffeelikör, Kokosmich, in einem Becher, mit dem Barlöffel umgerührt.)
6
Kristal
26 juil. 2023
·
A séjourné 4 nuits
The location is perfect! Literally steps from the beach. The food leaves a lot to be desired. They are remodeling and there was A LOT of noise. At one point my entire building was without water due to the construction: also they play music extremely loudly until about 2 am (the actual hotel not a guest)
The location is perfect! Literally steps from the beach. The food leaves a lot to be desired. They are remodeling and there was A LOT of noise. At one point my entire building was without water due to the construction: also they play music extremely loudly until about 2 am (the actual hotel not a guest)
6
Kissairis
6 juin 2023
·
A séjourné 2 nuits
El personal ofreció un buen servició, las instalaciones son regulares, no están todas las áreas incluidas. TV no funciono, agua salobre en el baño y piscina.
El personal ofreció un buen servició, las instalaciones son regulares, no están todas las áreas incluidas. TV no funciono, agua salobre en el baño y piscina.
8
Jose
28 nov. 2025
·
A séjourné 3 nuits
El servicio es bueno, pero las instalaciones necesitan ser remodeladas.
El servicio es bueno, pero las instalaciones necesitan ser remodeladas.
8
artie
1 févr. 2024
·
A séjourné 1 nuit
No parking on the hotel
No parking on the hotel
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Plaintes fréquentes concernant les odeurs de moisi, les parasites (cafards et mouches), les piscines sales et les odeurs d'égout dans ou autour de la propriété. Certains clients ont trouvé des chambres ou des zones propres, mais la cohérence semble faible.
Avis de voyageur à ce sujet
2
Pierre Edjellee
4 nov. 2025
·
A séjourné 2 nuits
We checked out early due to issues with our room. Moldy smell and water flooding due to rain. Facility is outdated with holes in the walls.
We checked out early due to issues with our room. Moldy smell and water flooding due to rain. Facility is outdated with holes in the walls.
2
Pierre Edjellee
4 nov. 2025
·
A séjourné 1 nuit
Moldy smell throughout the room as soon as we entered. Our room flooded from balcony overnight. All the stuff on the floor got wet. My mom even slipped when packing up our stuff. We informed staff but they took over an hour to send us smaller room for only 2 person for 4 of us. They didn’t give us key card for room; they said systems were down and they will change the room later. Limited menu breakfast to Caribbean food. We had to leave and book another hotel instead of staying 4 days.
Moldy smell throughout the room as soon as we entered. Our room flooded from balcony overnight. All the stuff on the floor got wet. My mom even slipped when packing up our stuff. We informed staff but they took over an hour to send us smaller room for only 2 person for 4 of us. They didn’t give us key card for room; they said systems were down and they will change the room later. Limited menu breakfast to Caribbean food. We had to leave and book another hotel instead of staying 4 days.
2
Nahys
2 juin 2024
·
A séjourné 2 nuits
Mi reciente estancia en el Hotel "whala!bavaro”dejó mucho que desear. Desde el momento en que llegué, quedé sorprendida por la falta de disponibilidad del personal para abordar cualquier inconveniente. Este aspecto, combinado con una serie de problemas en las instalaciones, contribuyó a una experiencia extremadamente insatisfactoria. La habitación asignada estaba lejos de ser acogedora. No solo estaba sucia, sino que también encontré que el control del aire acondicionado no funcionaba correctamente, lo que hizo que el ambiente fuera incómodo y poco agradable. El área de comida tampoco escapó a los problemas. La sensación de suciedad era evidente, y para empeorar las cosas, presencié cómo el chef de la noche manipulaba los alimentos con las manos en la estación de pasta. Esta falta de higiene es inaceptable en cualquier establecimiento que sirva comida a sus huéspedes. Además, no pude ignorar el olor persistente a humedad que impregnaba todo el hotel. Esta característica desagradable no solo afectaba mi comodidad, sino que también generaba preocupaciones sobre la calidad del ambiente interior. En resumen, mi experiencia en el Hotel fue decepcionante en todos los aspectos. La falta de atención al cliente, la falta de limpieza y mantenimiento, y la preocupante falta de higiene en el área de comida, son problemas graves que deben abordarse de inmediato por el bienestar y la satisfacción de los huéspedes futuros.
Mi reciente estancia en el Hotel "whala!bavaro”dejó mucho que desear. Desde el momento en que llegué, quedé sorprendida por la falta de disponibilidad del personal para abordar cualquier inconveniente. Este aspecto, combinado con una serie de problemas en las instalaciones, contribuyó a una experiencia extremadamente insatisfactoria. La habitación asignada estaba lejos de ser acogedora. No solo estaba sucia, sino que también encontré que el control del aire acondicionado no funcionaba correctamente, lo que hizo que el ambiente fuera incómodo y poco agradable. El área de comida tampoco escapó a los problemas. La sensación de suciedad era evidente, y para empeorar las cosas, presencié cómo el chef de la noche manipulaba los alimentos con las manos en la estación de pasta. Esta falta de higiene es inaceptable en cualquier establecimiento que sirva comida a sus huéspedes. Además, no pude ignorar el olor persistente a humedad que impregnaba todo el hotel. Esta característica desagradable no solo afectaba mi comodidad, sino que también generaba preocupaciones sobre la calidad del ambiente interior. En resumen, mi experiencia en el Hotel fue decepcionante en todos los aspectos. La falta de atención al cliente, la falta de limpieza y mantenimiento, y la preocupante falta de higiene en el área de comida, son problemas graves que deben abordarse de inmediato por el bienestar y la satisfacción de los huéspedes futuros.
2
JENNIFER
2 oct. 2025
·
A séjourné 2 nuits
Había un olor muy desagradable, una fuga de agua y finalmente lo que me hizo salir corriendo de ahí fue encontrar cucarachas, no pude quedarme ni una noche, aún estoy a la espera de resolver mi reclamo y me den mi reembolso, fue lo más horrible que he pasado
Había un olor muy desagradable, una fuga de agua y finalmente lo que me hizo salir corriendo de ahí fue encontrar cucarachas, no pude quedarme ni una noche, aún estoy a la espera de resolver mi reclamo y me den mi reembolso, fue lo más horrible que he pasado
2
Elhousseine
11 août 2025
·
A séjourné 5 nuits
The bathroom, water faucet smells so bad. The water in the pool was dirty too. Very poor and limited variety of Food, and everyday was almost the same. In general i will want NOT recommend this hotel to anyone. i have been in Punta Cana many times and this is the worst place that i havce seen so far. The hotel has nothing to do with what was advertised and there are seaweed everywhere and it is not being maintained or cleaned in front the hotel. We had to walk 1/2 mile every day to get to a clean beach . They first couple days had to move us to a new room because of a broken AC
The bathroom, water faucet smells so bad. The water in the pool was dirty too. Very poor and limited variety of Food, and everyday was almost the same. In general i will want NOT recommend this hotel to anyone. i have been in Punta Cana many times and this is the worst place that i havce seen so far. The hotel has nothing to do with what was advertised and there are seaweed everywhere and it is not being maintained or cleaned in front the hotel. We had to walk 1/2 mile every day to get to a clean beach . They first couple days had to move us to a new room because of a broken AC
4
Moises
20 août 2025
·
A séjourné 2 nuits
La puscina tenia demasiado cloro, la limpieza en la habitacion muy mala limpian con agua sucia y babosa, el agua de bañarse y de cepillarse subia con un muy mal olor, inodoro y bañera tapada y habia poca variedad en el bufette en carnes, etc.
La puscina tenia demasiado cloro, la limpieza en la habitacion muy mala limpian con agua sucia y babosa, el agua de bañarse y de cepillarse subia con un muy mal olor, inodoro y bañera tapada y habia poca variedad en el bufette en carnes, etc.
6
Puneet Kaur
8 juil. 2024
·
A séjourné 4 nuits
Staff was excellent and also happy to assist; however due to hot weather some food items were spoiled. Flies were everywhere on food. Swimming pools are dirty and even everywhere there was a garbage smell. Cleaning was poor. I saw some blood spots on the third floor stairs on second day but no one cleaned that until I checked out. My room’s washroom ceiling was leaking and I requested them to fix it; however no response. Resort should more focus on cleaning.
Staff was excellent and also happy to assist; however due to hot weather some food items were spoiled. Flies were everywhere on food. Swimming pools are dirty and even everywhere there was a garbage smell. Cleaning was poor. I saw some blood spots on the third floor stairs on second day but no one cleaned that until I checked out. My room’s washroom ceiling was leaking and I requested them to fix it; however no response. Resort should more focus on cleaning.
4
Marisol
11 août 2025
·
A séjourné 3 nuits
The facilities are out dated. Roaches were present, tv didn't work. Room never got cleaned, too many flies in the restaurant, beach was dirty,
The facilities are out dated. Roaches were present, tv didn't work. Room never got cleaned, too many flies in the restaurant, beach was dirty,
4
Gina
24 sept. 2023
·
A séjourné 3 nuits
Dead roaches in room, lizards running on the curtains and mosquitoes flying around. Bathroom moldy and smelly. TV & phone not working in the room. I can go on and on!!!
Dead roaches in room, lizards running on the curtains and mosquitoes flying around. Bathroom moldy and smelly. TV & phone not working in the room. I can go on and on!!!
2
Dailyn
30 juil. 2025
·
A séjourné 5 nuits
The bathroom was dirty, water smells so bad. On Monday we had to move to other place because there were not electricity and water in the property. The water in the pool was dirty too. They have poor variety Food, no meat, and everyday was the same. In general i dont want to recommend this hotel to any want.
The bathroom was dirty, water smells so bad. On Monday we had to move to other place because there were not electricity and water in the property. The water in the pool was dirty too. They have poor variety Food, no meat, and everyday was the same. In general i dont want to recommend this hotel to any want.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont basiques et vieillottes, avec des signalements de bruit près des animations, de fuites de climatisation, d'une faible pression de l'eau et d'une eau salée ou sans eau chaude ; certaines chambres rénovées sont meilleures. La fiabilité du Wi-Fi varie.
Avis de voyageur à ce sujet
6
Roseanna
8 mai 2024
·
A séjourné 7 nuits
I had booked the regular rooms..DO NOT DO THAT.. if you stay at this hotel make sure to book the superior room ONLY. The regular rooms are outdated and need work. The A/C was broken down, the lamps were rusty and the shower walls had mold. I was not going to allow that they had changed my room 3 times until they put me in the Supeiror room that is an updated room. Food was good enough. Entertaininment was cool. They need to put new sliding balcony doors on as you can hear everything outside. We heard the entertainment all night til 12 midnight very loud. The best thing is that its local to shops and dining and the beach. I would not stay at this place again though to many other all- inclusive options
I had booked the regular rooms..DO NOT DO THAT.. if you stay at this hotel make sure to book the superior room ONLY. The regular rooms are outdated and need work. The A/C was broken down, the lamps were rusty and the shower walls had mold. I was not going to allow that they had changed my room 3 times until they put me in the Supeiror room that is an updated room. Food was good enough. Entertaininment was cool. They need to put new sliding balcony doors on as you can hear everything outside. We heard the entertainment all night til 12 midnight very loud. The best thing is that its local to shops and dining and the beach. I would not stay at this place again though to many other all- inclusive options
6
Iris
23 juin 2024
·
A séjourné 3 nuits
The facility was outdated and various things were not working properly. The balcony faced a fence with no view. The clothes hanger out side the room fell off the wall and the tv wasn’t working. These were not critical items to us just a slight inconvenience. The staff, the events and shows were very good. The buffet was good, just not great. The gym is outside and very very outdated and rusty. Overall, our stay was average for the price we paid.
The facility was outdated and various things were not working properly. The balcony faced a fence with no view. The clothes hanger out side the room fell off the wall and the tv wasn’t working. These were not critical items to us just a slight inconvenience. The staff, the events and shows were very good. The buffet was good, just not great. The gym is outside and very very outdated and rusty. Overall, our stay was average for the price we paid.
6
Zaynay
8 nov. 2025
·
A séjourné 3 nuits
Room was clean, staff was nice. Not too many ppl speak English and the hotel was a little outdated. If you like nice, luxurious stay for a good price then you may wanna stay at another hotel. Price was good but it was a 5/10 for me
Room was clean, staff was nice. Not too many ppl speak English and the hotel was a little outdated. If you like nice, luxurious stay for a good price then you may wanna stay at another hotel. Price was good but it was a 5/10 for me
6
leemarie
27 mai 2025
·
A séjourné 4 nuits
Very nice sensory the beach is across the street. This spot is more for adults if you’re looking to just chill and vibe this is perfect. Not really for young adults. There was roaches in our room hopefully they get that checked out. The front desk said it’s everywhere when we asked for a room switch.
Very nice sensory the beach is across the street. This spot is more for adults if you’re looking to just chill and vibe this is perfect. Not really for young adults. There was roaches in our room hopefully they get that checked out. The front desk said it’s everywhere when we asked for a room switch.
6
Jereamiah
23 juil. 2025
·
A séjourné 8 nuits
It was all good but our bed was hard as a rock and our power kept turning off and the tv did not work and the water was cold until we asked for a new room . Other then that our stay was pretty good.
It was all good but our bed was hard as a rock and our power kept turning off and the tv did not work and the water was cold until we asked for a new room . Other then that our stay was pretty good.
4
Jessica
21 oct. 2024
·
A séjourné 4 nuits
Unfortunately my stay was underwhelming. I booked a superior room for my birthday and upon checking into the room I was dissatisfied. We asked for an upgrade immediately and offered to pay but the receptionist (Joanna) said there were no rooms which a few days later the other receptionists said was not true. Our assigned room was not soundproof (it was beside the entertainment which was very loud in the room). The shower did not drain which we reported three times to the front desk and no one came to fix. The electrical sockets in the room stopped working on the second day so we had to charge our devices outside the rooms to continue using them. This was reported multiple times and no one came. The bed was extremely hard. The AC did not cool the room and it stayed hot. On my birthday, i visited the reception area again close to tears and another receptionist (Earnesto) changed our rooms and told us many other superior rooms were available. To compensate he offered a birthday cake (I did not get it) and promised to speak to the manager to compensate (they still have not gotten back to me). I have gotten nothing for my horrible experience. The new room had none if the issues above and looks like what was advertised on the website unlike the initial assigned room. I am not sure why they lied about availability but I would not recommend.
Unfortunately my stay was underwhelming. I booked a superior room for my birthday and upon checking into the room I was dissatisfied. We asked for an upgrade immediately and offered to pay but the receptionist (Joanna) said there were no rooms which a few days later the other receptionists said was not true. Our assigned room was not soundproof (it was beside the entertainment which was very loud in the room). The shower did not drain which we reported three times to the front desk and no one came to fix. The electrical sockets in the room stopped working on the second day so we had to charge our devices outside the rooms to continue using them. This was reported multiple times and no one came. The bed was extremely hard. The AC did not cool the room and it stayed hot. On my birthday, i visited the reception area again close to tears and another receptionist (Earnesto) changed our rooms and told us many other superior rooms were available. To compensate he offered a birthday cake (I did not get it) and promised to speak to the manager to compensate (they still have not gotten back to me). I have gotten nothing for my horrible experience. The new room had none if the issues above and looks like what was advertised on the website unlike the initial assigned room. I am not sure why they lied about availability but I would not recommend.
6
Carlos
23 mars 2025
·
A séjourné 8 nuits
They have room cleaning service won’t a few days and you have to chase they down sometimes to clean your room . They need to update the air conditioner boxes because they look old .
They have room cleaning service won’t a few days and you have to chase they down sometimes to clean your room . They need to update the air conditioner boxes because they look old .
8
smaywalall@yahoo.com
11 sept. 2024
·
A séjourné 5 nuits
It is close to the beach, food was average, wifi kept disconnecting, bathroom door lock is broken, toilet doesn't flush properly until I figured out I had to flush twice. The water was disconnected from the room 2 hrs before I had to checked out coming back from the beach at 10 a.m no water to shower or use the toilet. I asked at the front desk and the lady pretend not to understand but she could understand every thing else that I was saying.
It is close to the beach, food was average, wifi kept disconnecting, bathroom door lock is broken, toilet doesn't flush properly until I figured out I had to flush twice. The water was disconnected from the room 2 hrs before I had to checked out coming back from the beach at 10 a.m no water to shower or use the toilet. I asked at the front desk and the lady pretend not to understand but she could understand every thing else that I was saying.
8
JOANNA
27 avr. 2025
·
A séjourné 4 nuits
The reviews about not having hot water are partially right. We had hot water once in our room but heard that other rooms had it but it would go cold for a couple minutes mid shower. Not having hot water wasn't a problem because it was so hot that a cold shower was welcome. Until you want to shave your legs and have goosebumps. And reception had no bandaids available in their first aid kit when there was an inevitable shaving cut. So, bring first aid. Our room was immediately next to a main pool and where the nightly entertainment was. If you're not looking for a party, make a point to request a quiet area of the hotel or you won't be able to sleep or even nap until after 11/11:30pm. The street is old, as is the infrastructure so the street often floods with grey water that smells like sewage in the afternoon but is gone by morning. I read complaints about this and, for sure, it's not ideal but consider what you're paying and that you're in a country that doesn't have the same municipal facilities you're used to. You should stay home if you don't expect to encounter these kinds of inconveniences. Or pay 4x as much to stay somewhere else. Roll with it or don't, but don't complain when you get what you paid for. If you're looking for a calm, quiet getaway, this is not it. If you're looking for an all day pool party that's family friendly, this might be your vibe. Most importantly, there's a puppy that lives on the beach that will steal your heart.
The reviews about not having hot water are partially right. We had hot water once in our room but heard that other rooms had it but it would go cold for a couple minutes mid shower. Not having hot water wasn't a problem because it was so hot that a cold shower was welcome. Until you want to shave your legs and have goosebumps. And reception had no bandaids available in their first aid kit when there was an inevitable shaving cut. So, bring first aid. Our room was immediately next to a main pool and where the nightly entertainment was. If you're not looking for a party, make a point to request a quiet area of the hotel or you won't be able to sleep or even nap until after 11/11:30pm. The street is old, as is the infrastructure so the street often floods with grey water that smells like sewage in the afternoon but is gone by morning. I read complaints about this and, for sure, it's not ideal but consider what you're paying and that you're in a country that doesn't have the same municipal facilities you're used to. You should stay home if you don't expect to encounter these kinds of inconveniences. Or pay 4x as much to stay somewhere else. Roll with it or don't, but don't complain when you get what you paid for. If you're looking for a calm, quiet getaway, this is not it. If you're looking for an all day pool party that's family friendly, this might be your vibe. Most importantly, there's a puppy that lives on the beach that will steal your heart.
6
Karen
12 avr. 2024
·
A séjourné 7 nuits
Our room (#3215) was very outdated, but mainly the air conditioner was placed on an inner wall, going in to the bathroom, and the ceiling where the water condensation ran through, was drooping severely and leaked water drops on you when you were in the bathroom. Our shower water also was Salt Water? what is that, never felt clean. Food wasn't the best, all dominican mainly, but the flavoring wasn't great, but they tried. Staff was good but not many spoke English. Bar servers were good except on Woman, she was terrible at service. Maids did well on cleaning. But no Blankets in room, only sheets. Lots of Noise from outdoor activities in this particular room or ones nearby, with the pools outside, the kitchen outside it and the shows there also.
Our room (#3215) was very outdated, but mainly the air conditioner was placed on an inner wall, going in to the bathroom, and the ceiling where the water condensation ran through, was drooping severely and leaked water drops on you when you were in the bathroom. Our shower water also was Salt Water? what is that, never felt clean. Food wasn't the best, all dominican mainly, but the flavoring wasn't great, but they tried. Staff was good but not many spoke English. Bar servers were good except on Woman, she was terrible at service. Maids did well on cleaning. But no Blankets in room, only sheets. Lots of Noise from outdoor activities in this particular room or ones nearby, with the pools outside, the kitchen outside it and the shows there also.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Retour d'expérience mitigé : beaucoup louent les barmen et le personnel de ménage sympathiques, tandis que d'autres citent un enregistrement lent, une faible réactivité et quelques problèmes de réservation ou de surréservation. L'aide varie en fonction du personnel et du moment.
Avis de voyageur à ce sujet
8
Carlos
10 sept. 2024
·
A séjourné 4 nuits
El hotel en general es muy agradable con relacion precio/calidad, los restaurantes son excelente comida variada y siempre fresca, los bares excelente en cuanto a los cocteles, los bartender (Cesar y Victor) son gratas personas igual que el personal de restaurantes y una persona ecepcional es EVELYN encargada de las actividades deberia tener un reconocimiento de la empresa por su calidad en el servicio y atencion. El punto negativo pero MUY NEGATIVO es el personal de la recepcion son personas groseras, antipaticas y poco serviciales con carencia total de etica en su trabajo consideramos que no son personas idoneas para estar en esta posicion,
El hotel en general es muy agradable con relacion precio/calidad, los restaurantes son excelente comida variada y siempre fresca, los bares excelente en cuanto a los cocteles, los bartender (Cesar y Victor) son gratas personas igual que el personal de restaurantes y una persona ecepcional es EVELYN encargada de las actividades deberia tener un reconocimiento de la empresa por su calidad en el servicio y atencion. El punto negativo pero MUY NEGATIVO es el personal de la recepcion son personas groseras, antipaticas y poco serviciales con carencia total de etica en su trabajo consideramos que no son personas idoneas para estar en esta posicion,
2
Ana
10 juil. 2025
·
A séjourné 4 nuits
I mean if could give it a 0 i will, but unfortunately theres no 0, dont know if employees are getting paid enough, still thats no ones business, you still have to do the job and be enthusiastic and professional about it and make feel customer welcome. EVERY EMPLOYEE FROM SUPERVISORS TO MAINTENANCE STAFF, NEEDS TO BE VETTER TRAINED.BUT YIU CAN TELL YOU GET WHAT YOU PAID FOR
I mean if could give it a 0 i will, but unfortunately theres no 0, dont know if employees are getting paid enough, still thats no ones business, you still have to do the job and be enthusiastic and professional about it and make feel customer welcome. EVERY EMPLOYEE FROM SUPERVISORS TO MAINTENANCE STAFF, NEEDS TO BE VETTER TRAINED.BUT YIU CAN TELL YOU GET WHAT YOU PAID FOR
8
JUAN
1 juil. 2024
·
A séjourné 4 nuits
Me pareció muy buena la atención en especial el compañero del bar de la Piscina Victor muy buena energía y amabilidad.
Me pareció muy buena la atención en especial el compañero del bar de la Piscina Victor muy buena energía y amabilidad.
10
Amanda
9 oct. 2025
·
A séjourné 2 nuits
Very good hotel, I will be staying again! Very wellness vibe. Rebeca and Jenika were lovely staff that helped me with everything, the check in and check out ladies, Ruth and Nairobi, were awesome!!
Very good hotel, I will be staying again! Very wellness vibe. Rebeca and Jenika were lovely staff that helped me with everything, the check in and check out ladies, Ruth and Nairobi, were awesome!!
8
Fabiola
24 déc. 2024
·
A séjourné 4 nuits
The customer service at thisnhotel was superb! Not wvwyone was as friendly and professional as the front desk and guest service personal. Johanny was extremely professional and gave nothing but 5 star service. Yordy and many more whom I cant remember all the names. I would like to express my thnaks again to many of the staffs there!
The customer service at thisnhotel was superb! Not wvwyone was as friendly and professional as the front desk and guest service personal. Johanny was extremely professional and gave nothing but 5 star service. Yordy and many more whom I cant remember all the names. I would like to express my thnaks again to many of the staffs there!
4
Kimberly
1 déc. 2025
·
A séjourné 4 nuits
Very disappointing stay. We arrived at 7 AM exhausted and asked for early check-in, even offering to pay extra. The front desk refused to help, even when we asked at 1 PM just to store our bags in just 1 room till they have all 3 rooms ready. My aunts’ room had a broken toilet, a shower that stopped working, and a sink that wouldn’t drain. Staff came a few times but barely tried and never fully fixed anything. We kept reporting the issues, and the front desk either ignored us or said to wait until the next day at 3 PM for a room change. They told us to use a bathroom outside the room after telling them how are my aunts going to use the bathroom and shower … The problems were only fixed after we had to get loud and confront them in front of other guests — only then did they finally take action. Food was decent, drinks were watered down, and the dining staff ignored us often. Overall, terrible customer service and very poor responsiveness. I do not recommend this hotel.
Very disappointing stay. We arrived at 7 AM exhausted and asked for early check-in, even offering to pay extra. The front desk refused to help, even when we asked at 1 PM just to store our bags in just 1 room till they have all 3 rooms ready. My aunts’ room had a broken toilet, a shower that stopped working, and a sink that wouldn’t drain. Staff came a few times but barely tried and never fully fixed anything. We kept reporting the issues, and the front desk either ignored us or said to wait until the next day at 3 PM for a room change. They told us to use a bathroom outside the room after telling them how are my aunts going to use the bathroom and shower … The problems were only fixed after we had to get loud and confront them in front of other guests — only then did they finally take action. Food was decent, drinks were watered down, and the dining staff ignored us often. Overall, terrible customer service and very poor responsiveness. I do not recommend this hotel.
10
Sonya
5 janv. 2026
·
A séjourné 1 nuit
Great staff friendly and accommodating. Best piña colada ever.
Great staff friendly and accommodating. Best piña colada ever.
2
Tameka
13 avr. 2024
·
A séjourné 7 nuits
The guest service was horrible. It took us over an hour to check in. The person at the front desk was very rude. The food was basic and tasteless. Not a good experience overall.
The guest service was horrible. It took us over an hour to check in. The person at the front desk was very rude. The food was basic and tasteless. Not a good experience overall.
2
Edward
22 déc. 2025
·
A séjourné 1 nuit
I had a very disappointing experience with this hotel. I arrived with a fully paid reservation made through Hotels.com and showed my payment receipt, yet I was told there were no rooms available and that the hotel was fully booked. The staff said they never received my reservation and claimed it was not their responsibility, blaming Hotels.com instead. The manager, Gilberto, was rude and unhelpful, showing no interest in assisting, taking responsibility, or offering any solution. I was left without accommodation despite having already paid in full. Because of this situation, I had to pay for a taxi, book another hotel at a higher price, and deal with unnecessary stress. In addition, the hotel’s facilities did not appear well maintained, which further added to the negative experience. This situation was not my fault. A hotel should honor a paid and confirmed reservation or properly assist the guest when an issue occurs. I am requesting a full refund of my money, as I did not receive the service I paid for. Due to the lack of professionalism and poor customer service, I would not recommend this hotel.
I had a very disappointing experience with this hotel. I arrived with a fully paid reservation made through Hotels.com and showed my payment receipt, yet I was told there were no rooms available and that the hotel was fully booked. The staff said they never received my reservation and claimed it was not their responsibility, blaming Hotels.com instead. The manager, Gilberto, was rude and unhelpful, showing no interest in assisting, taking responsibility, or offering any solution. I was left without accommodation despite having already paid in full. Because of this situation, I had to pay for a taxi, book another hotel at a higher price, and deal with unnecessary stress. In addition, the hotel’s facilities did not appear well maintained, which further added to the negative experience. This situation was not my fault. A hotel should honor a paid and confirmed reservation or properly assist the guest when an issue occurs. I am requesting a full refund of my money, as I did not receive the service I paid for. Due to the lack of professionalism and poor customer service, I would not recommend this hotel.
6
Patricia
13 mars 2025
·
A séjourné 3 nuits
The staff made this the worst experience. Poor customer service, not manner when talking to people, asked for towels that I’m still waiting for. Other than the staff everything else was decent
The staff made this the worst experience. Poor customer service, not manner when talking to people, asked for towels that I’m still waiting for. Other than the staff everything else was decent
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Proche de la plage par une courte marche à travers une propriété voisine ; plusieurs commentaires font état d'algues abondantes. La rue environnante peut être inondée et sentir mauvais, bien que certains apprécient la proximité des boutiques et des restaurants.
Avis de voyageur à ce sujet
6
Ian Raziel
7 juil. 2024
·
A séjourné 1 nuit
Está bien, solamente falta mejor atención y buen trato por algunos trabajadores del hotel, resaltamos la atención de la señorita Yoandy o Yoendy, fue amable y comprensiva, muy atenta!
Está bien, solamente falta mejor atención y buen trato por algunos trabajadores del hotel, resaltamos la atención de la señorita Yoandy o Yoendy, fue amable y comprensiva, muy atenta!
10
carlos
24 juin 2025
·
A séjourné 1 nuit
Great location Stan affordable price!!
Great location Stan affordable price!!
6
Francia
7 oct. 2025
·
A séjourné 2 nuits
No direct access to the beach. Flooding in front of property. Food was low quality.
No direct access to the beach. Flooding in front of property. Food was low quality.
4
Jacquelynn
2 mars 2025
·
A séjourné 5 nuits
No beach so you have to walk through another resort to get to it.
No beach so you have to walk through another resort to get to it.
8
coy
2 janv. 2024
·
A séjourné 2 nuits
Great location and fun place to stay. Be careful of the tap water and it’s not good to drink
Great location and fun place to stay. Be careful of the tap water and it’s not good to drink
8
Mithuzha
5 avr. 2025
·
A séjourné 4 nuits
Even though the walk to the beach was not too far, they should advertise that their property is not right on the beach side. Other than that, beautiful beach, but should be cleaned more properly as there was so much algae. If you walk further down the beach that’s owned by other resorts, they do a much better job keeping their side of the beach cleaner and there’s not as much algae. I understand that algae is natural but some resorts do a much better job keeping their water and sand cleaner. As for the resort itself, it was nice but would appreciate if there was more things to do and more entertainment for the guests during the day rather than just at night.
Even though the walk to the beach was not too far, they should advertise that their property is not right on the beach side. Other than that, beautiful beach, but should be cleaned more properly as there was so much algae. If you walk further down the beach that’s owned by other resorts, they do a much better job keeping their side of the beach cleaner and there’s not as much algae. I understand that algae is natural but some resorts do a much better job keeping their water and sand cleaner. As for the resort itself, it was nice but would appreciate if there was more things to do and more entertainment for the guests during the day rather than just at night.
8
JOANNA
27 avr. 2025
·
A séjourné 4 nuits
The reviews about not having hot water are partially right. We had hot water once in our room but heard that other rooms had it but it would go cold for a couple minutes mid shower. Not having hot water wasn't a problem because it was so hot that a cold shower was welcome. Until you want to shave your legs and have goosebumps. And reception had no bandaids available in their first aid kit when there was an inevitable shaving cut. So, bring first aid. Our room was immediately next to a main pool and where the nightly entertainment was. If you're not looking for a party, make a point to request a quiet area of the hotel or you won't be able to sleep or even nap until after 11/11:30pm. The street is old, as is the infrastructure so the street often floods with grey water that smells like sewage in the afternoon but is gone by morning. I read complaints about this and, for sure, it's not ideal but consider what you're paying and that you're in a country that doesn't have the same municipal facilities you're used to. You should stay home if you don't expect to encounter these kinds of inconveniences. Or pay 4x as much to stay somewhere else. Roll with it or don't, but don't complain when you get what you paid for. If you're looking for a calm, quiet getaway, this is not it. If you're looking for an all day pool party that's family friendly, this might be your vibe. Most importantly, there's a puppy that lives on the beach that will steal your heart.
The reviews about not having hot water are partially right. We had hot water once in our room but heard that other rooms had it but it would go cold for a couple minutes mid shower. Not having hot water wasn't a problem because it was so hot that a cold shower was welcome. Until you want to shave your legs and have goosebumps. And reception had no bandaids available in their first aid kit when there was an inevitable shaving cut. So, bring first aid. Our room was immediately next to a main pool and where the nightly entertainment was. If you're not looking for a party, make a point to request a quiet area of the hotel or you won't be able to sleep or even nap until after 11/11:30pm. The street is old, as is the infrastructure so the street often floods with grey water that smells like sewage in the afternoon but is gone by morning. I read complaints about this and, for sure, it's not ideal but consider what you're paying and that you're in a country that doesn't have the same municipal facilities you're used to. You should stay home if you don't expect to encounter these kinds of inconveniences. Or pay 4x as much to stay somewhere else. Roll with it or don't, but don't complain when you get what you paid for. If you're looking for a calm, quiet getaway, this is not it. If you're looking for an all day pool party that's family friendly, this might be your vibe. Most importantly, there's a puppy that lives on the beach that will steal your heart.
2
Tammy
11 déc. 2023
·
A séjourné 3 nuits
Our first impression was the smell of sewage in front of the hotel. The property is nice and the food is decent. The property and activities are great. The room had a leaky noisy air conditioner and the ceiling had cracks and water damage. This was a last minute hotel switch due that we didn’t want to drive 5 hours to Punta Plata. Overall we were happy with the service and the people were great. Rooms need some help. The views were awesome and the beach was great.
Our first impression was the smell of sewage in front of the hotel. The property is nice and the food is decent. The property and activities are great. The room had a leaky noisy air conditioner and the ceiling had cracks and water damage. This was a last minute hotel switch due that we didn’t want to drive 5 hours to Punta Plata. Overall we were happy with the service and the people were great. Rooms need some help. The views were awesome and the beach was great.
10
Richard
29 août 2024
·
A séjourné 5 nuits
Very close to the beach.
Very close to the beach.
6
Ghenadie
24 avr. 2024
·
A séjourné 9 nuits
on the beach water full of seaweeds, Expedia gives wrong description of the property and services. So you'll get not what you expect.
on the beach water full of seaweeds, Expedia gives wrong description of the property and services. So you'll get not what you expect.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La qualité et la variété des aliments sont souvent jugées médiocres ou répétitives, avec des boissons diluées ou limitées et un réapprovisionnement lent par moments. Certains clients ont apprécié certains plats ou le snack-bar, mais les impressions varient.
Avis de voyageur à ce sujet
4
Saeed
5 juil. 2025
·
A séjourné 3 nuits
The food is very terribleI
The food is very terribleI
8
Carlos
10 sept. 2024
·
A séjourné 4 nuits
El hotel en general es muy agradable con relacion precio/calidad, los restaurantes son excelente comida variada y siempre fresca, los bares excelente en cuanto a los cocteles, los bartender (Cesar y Victor) son gratas personas igual que el personal de restaurantes y una persona ecepcional es EVELYN encargada de las actividades deberia tener un reconocimiento de la empresa por su calidad en el servicio y atencion. El punto negativo pero MUY NEGATIVO es el personal de la recepcion son personas groseras, antipaticas y poco serviciales con carencia total de etica en su trabajo consideramos que no son personas idoneas para estar en esta posicion,
El hotel en general es muy agradable con relacion precio/calidad, los restaurantes son excelente comida variada y siempre fresca, los bares excelente en cuanto a los cocteles, los bartender (Cesar y Victor) son gratas personas igual que el personal de restaurantes y una persona ecepcional es EVELYN encargada de las actividades deberia tener un reconocimiento de la empresa por su calidad en el servicio y atencion. El punto negativo pero MUY NEGATIVO es el personal de la recepcion son personas groseras, antipaticas y poco serviciales con carencia total de etica en su trabajo consideramos que no son personas idoneas para estar en esta posicion,
6
William
11 nov. 2025
·
A séjourné 2 nuits
No hot water. Room wa nice, but small. The food was mediocre
No hot water. Room wa nice, but small. The food was mediocre
4
Richard
16 juil. 2025
·
A séjourné 8 nuits
A la carte restaurant is terrible, slow. Buffet mediocre and unless you are early they don’t replensish the food. Few staff speak English. Tiny amount of cocktails on the menu and all made with cheapest liquor and often don’t have the ingredients for all of them. Can be very noisy. Small pools. Only upside is a couple of the bar staff are great. Beach is terrible covered in seaweed and smelly so cannot get to the sea. Sister hotel charged $50 for a day pass
A la carte restaurant is terrible, slow. Buffet mediocre and unless you are early they don’t replensish the food. Few staff speak English. Tiny amount of cocktails on the menu and all made with cheapest liquor and often don’t have the ingredients for all of them. Can be very noisy. Small pools. Only upside is a couple of the bar staff are great. Beach is terrible covered in seaweed and smelly so cannot get to the sea. Sister hotel charged $50 for a day pass
6
Maria Jaqueline
2 mars 2025
·
A séjourné 7 nuits
Pobre el buffet (no ofrecen variedad) y bastante malos los tragos.El personal muy cordial y servicial Pero hacen lo que pueden con lo que tienen.Se nota la mala Administracion y organizacion.
Pobre el buffet (no ofrecen variedad) y bastante malos los tragos.El personal muy cordial y servicial Pero hacen lo que pueden con lo que tienen.Se nota la mala Administracion y organizacion.
6
Alexa Paola Antonio
13 nov. 2025
·
A séjourné 7 nuits
La comida no es muy buena
La comida no es muy buena
2
Elhousseine
11 août 2025
·
A séjourné 5 nuits
The bathroom, water faucet smells so bad. The water in the pool was dirty too. Very poor and limited variety of Food, and everyday was almost the same. In general i will want NOT recommend this hotel to anyone. i have been in Punta Cana many times and this is the worst place that i havce seen so far. The hotel has nothing to do with what was advertised and there are seaweed everywhere and it is not being maintained or cleaned in front the hotel. We had to walk 1/2 mile every day to get to a clean beach . They first couple days had to move us to a new room because of a broken AC
The bathroom, water faucet smells so bad. The water in the pool was dirty too. Very poor and limited variety of Food, and everyday was almost the same. In general i will want NOT recommend this hotel to anyone. i have been in Punta Cana many times and this is the worst place that i havce seen so far. The hotel has nothing to do with what was advertised and there are seaweed everywhere and it is not being maintained or cleaned in front the hotel. We had to walk 1/2 mile every day to get to a clean beach . They first couple days had to move us to a new room because of a broken AC
8
Francisco de Jesús
7 mai 2023
·
A séjourné 3 nuits
Increíble el hotel, fue mucho mejor de lo que esperaba, el único inconveniente para mí fue el agua de las regaderas, ya que también es agua de mar, además del olor de azufre a ciertas horas durante la estancia, la gente super amable, recepción, chef, personal de limpieza y animación Increíble su atención :)
Increíble el hotel, fue mucho mejor de lo que esperaba, el único inconveniente para mí fue el agua de las regaderas, ya que también es agua de mar, además del olor de azufre a ciertas horas durante la estancia, la gente super amable, recepción, chef, personal de limpieza y animación Increíble su atención :)
8
Roxhanny Madelayne Duran
16 févr. 2025
·
A séjourné 7 nuits
The staff is amazing, we had a great time. The facility is good but the food is not so good. General we can say that it is a nice hotel for the price.
The staff is amazing, we had a great time. The facility is good but the food is not so good. General we can say that it is a nice hotel for the price.
4
Rafael
7 juin 2025
·
A séjourné 1 nuit
The food is horrible and the beer was hot, customer service was not great
The food is horrible and the beer was hot, customer service was not great
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Clément
21 mars 2026
·
A séjourné 1 nuit
Tres vieux
Tres vieux
8
Yadira Castillo
3 mars 2026
·
A séjourné 2 nuits
Bien
Bien
6
lorenza marte
25 janv. 2026
·
A séjourné 2 nuits
Personnel de chambre
Personnel de chambre
4
FREDERICK
14 avr. 2025
·
A séjourné 4 nuits
Ce resort a besoin d’amour !!!
Ce resort a besoin d’amour !!!
4
Richard
20 janv. 2025
·
A séjourné 11 nuits
bon service du personnel, manquait beaucoup de chose dans les bars, les restaurants aucun service de café, ni mojitos
bon service du personnel, manquait beaucoup de chose dans les bars, les restaurants aucun service de café, ni mojitos
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-15: 107.29732325773621USD
- 2026-10-16: 117.90597USD
- 2026-10-17: 115.05351896447753USD
- 2026-10-18: 100.76199838903808USD
- 2026-10-19: 112.3205968605957USD
- 2026-10-20: 96.91428394708252USD
- 2026-10-21: 102.35599448222351USD
- 2026-10-22: 113.12005796394348USD
- 2026-10-23: 107.13477007905578USD
- 2026-10-24: NO DATA
- 2026-10-25: 99.38578791592407USD
- 2026-10-26: 102.26788130404663USD
- 2026-10-27: 99.80459323582458USD
- 2026-10-28: 100.42532637387085USD
- 2026-10-29: 99.15119353984069USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 165.45168673547363USD
- 2026-11-02: 170.682928USD
- 2026-11-03: 128.25711379656983USD
- 2026-11-04: 169.560014USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 138.27720563095093USD
- 2026-11-09: 128.25711379656983USD
- 2026-11-10: 150.90097548501586USD
- 2026-11-11: 174.35815136471558USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 184.157896USD
- 2026-11-16: 128.25711379656983USD
- 2026-11-17: 128.25711379656983USD
- 2026-11-18: 162.5759159069519USD
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 138.27720563095093USD
- 2026-11-23: 168.00500702435303USD
- 2026-11-24: 128.25711379656983USD
- 2026-11-25: 162.5057680505676USD
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 128.25711379656983USD
- 2026-11-30: 153.5277848203125USD
- 2026-12-01: 165.068358USD
- 2026-12-02: 168.00500702435303USD
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 153.5277848203125USD
- 2026-12-07: 138.27720563095093USD
- 2026-12-08: 193.91052128866576USD
- 2026-12-09: 179.60005016873168USD
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 153.5277848203125USD
- 2026-12-14: 168.10383771209717USD
- 2026-12-15: 128.25711379656983USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L'hébergement est gratuit pour un maximum de 2 enfants âgés de 6 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
Informations sur l'établissement
Numéro d'enregistrement de l'établissement 2000
- Coffre-fort dans la chambre : 3 USD par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Restaurant
Piscine
Chambres non-fumeurs
Baby-sitting/Services pour enfants
Organisation d'excursions
Nettoyage à sec
Général
Restaurant
Chambres non-fumeurs
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Chambres hypoallergéniques
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Service de change
Distributeur automatique de billets
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Bingo
Concierge Services
Activités
Piscine
Plage privée
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Karaoké
Pêche
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Connexion Internet
Wi-fi gratuit