Grand Park Royal Puerto Vallarta - All Inclusive
219 USD
a notte
Media per settembre
Prezzi per Grand Park Royal Puerto Vallarta - All Inclusive
Seleziona le date per controllare prezzi e disponibilità
219 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Grand Park Royal Puerto Vallarta - All Inclusive, il prezzo per notte è in media di 217 USD nel mese più economico (ottobre) e di 306 USD nel mese più caro (dicembre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 259 USD |
| febbraio | 257 USD |
| marzo | 247 USD |
| aprile | 303 USD |
| maggio | 254 USD |
| giugno | 235 USD |
| luglio | 272 USD |
| agosto | 256 USD |
| settembre | 219 USD |
| ottobre | 217 USD |
| novembre | 289 USD |
| dicembre | 306 USD |
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set · 219 USD
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Prezzo più alto: dicembre (circa 306 USD)
Prezzo più basso: ottobre (circa 217 USD)
Informazioni su questa struttura
Rilassati al massimo con massaggi, trattamenti per il corpo e trattamenti per il viso. Immergiti in una delle 2 piscine all'aperto, prima di rilassarti al sole in spiaggia. In questo resort potrai inoltre contare su il Wi-Fi gratuito, servi...
Servizi
Rilassati al massimo con massaggi, trattamenti per il corpo e trattamenti per il viso. Immergiti in una delle 2 piscine all'aperto, prima di rilassarti al sole in spiaggia. In questo resort potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e negozi in loco.
Servizi per le aziende
Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Stai pianificando un evento a Puerto Vallarta? Presso un resort avrai a disposizione 295 metri quadrati di spazio con un'area per conferenze e 3 sale riunioni. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Puoi gustare gustose specialità da Veranda, uno dei 4 ristoranti ristoranti presso un resort, specializzato in cucina internazionale; oppure, resta in stanza e approfittarne per rilassarti, visto che c'è un servizio in camera 24 ore su 24. Altrimenti puoi assaggiare gli stuzzichini preparati al bar/caffetteria. Desideri rilassarti con un drink rinfrescante? Troverai un bar sull'acqua e 5 bar/lounge.
Camere
Rilassati in una delle 177 camere con stile personalizzato della struttura, complete di minibar e TV a schermo piatto. Le camere sono dotate di balcone. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, set di cortesia gratuiti e asciugacapelli.
Posizione
Grand Park Royal Puerto Vallarta - All Inclusive di Puerto Vallarta (Area Meridionale) si trova a 3 minuti a piedi da Baia di Banderas e 11 da Spiaggia di Garza Blanca. Questo resort all-inclusive dista 4,1 km da Zoo di Vallarta e 7,4 km da El Eden.
Nelle vicinanze
Baia di Banderas(0.2 miglia)
Playa Esmerelda(0.3 miglia)
Spiaggia di Garza Blanca(0.6 miglia)
Playa Gemelas(0.9 miglia)
Playa Palmares(1.2 miglia)
Spiaggia di Punta Negra(1.7 miglia)
Playa Mismaloya(2.1 miglia)
Zoo di Vallarta(2.6 miglia)
Spiaggia Estaca(3.5 miglia)
Playa Conchas Chinas(3.8 miglia)
Spiaggia di Lindomar(3.9 miglia)
El Eden(4.6 miglia)
Avenida Olas Altas(4.7 miglia)
Playa de los Muertos(4.7 miglia)
Molo di Los Muertos(4.8 miglia)
L'aeroporto più comodo per raggiungere Grand Park Royal Puerto Vallarta - All Inclusive è Aeroporto Internazionale di Puerto Vallarta (PVR)(13.2 miglia)
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Posizione
Carr. Barra de Navidad Km. 8.5 Zona Hotelera Sur, Area Meridionale, Mismaloya, Puerto Vallarta, Puerto Vallarta, Stato di Jalisco, Messico
Baia di Banderas (0.2 miglia)
Playa Esmerelda (0.3 miglia)
Spiaggia di Garza Blanca (0.6 miglia)
Playa Gemelas (0.9 miglia)
Playa Palmares (1.2 miglia)
Spiaggia di Punta Negra (1.7 miglia)
Opzioni camera
7
Family Suite Ocean View
Dettagli della camera
2 Letti Matrimoniali Alla Francese
e 2 Divani Letto
Posti letto: 5
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
7
Deluxe Room
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
8
Deluxe King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
6
Camera Premier, fronte oceano
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
9
Family Suite
Dettagli della camera
2 Letti Matrimoniali Alla Francese
e 2 Divani Letto
Posti letto: 5
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
7
Junior Suite
Dettagli della camera
2 Letti Matrimoniali Alla Francese
e 2 Divani Letto
Posti letto: 5
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
6
Camera Premier, fronte oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
7
Camera Deluxe, fronte oceano
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti su Grand Park Royal Puerto Vallarta - All Inclusive
7.1
Buono
Sulla base di 1001 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
2%
In coppia
39%
Famiglia
38%
Gruppo
15%
In solitaria
2%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Al Grand Park Royal Puerto Vallarta - All Inclusive, gli ospiti apprezzano la vista mozzafiato sull'oceano e la piccola spiaggia panoramica, ma segnalano anche problemi ricorrenti con la qualità del cibo, lunghe attese nei ristoranti e intrattenimento serale rumoroso.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Al Grand Park Royal Puerto Vallarta - All Inclusive, gli ospiti apprezzano la vista mozzafiato sull'oceano e la piccola spiaggia panoramica, ma segnalano anche problemi ricorrenti con la qualità del cibo, lunghe attese nei ristoranti e intrattenimento serale rumoroso.
Molti notano che le piscine sono spesso fredde e in ombra per gran parte della giornata, con problemi di manutenzione e una carenza di lettini, mentre l'area riservata agli adulti sulla terrazza panoramica è un punto di forza. Il servizio è descritto come cordiale da diversi ospiti, ma incostante alla reception e nel servizio in camera, con proposte aggressive di multiproprietà e check-in lenti. Le camere sono spaziose e con vista sull'oceano, anche se il Wi-Fi può essere inaffidabile e occasionalmente possono verificarsi problemi di manutenzione o odori sgradevoli. La posizione isolata offre tranquillità e un mare agitato; aspettatevi un soggiorno rilassato incentrato sulla vista e sulle attività in loco piuttosto che sulla vita notturna della città.
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Servizi
Le piscine sono spesso fredde e in ombra, i lettini e gli ombrelloni sono limitati e alcune aree mostrano segni di usura (superfici delle piscine scrostate, ascensori lenti o malfunzionanti). L'area riservata agli adulti sulla terrazza panoramica è apprezzata, mentre l'area per bambini e i posti a sedere in spiaggia spesso deludono.
Recensioni degli ospiti correlate
2
MINERVA
5 apr 2025
·
Soggiorno di 1 notte
Terrible experiencia. Los camastros no son para nada suficientes. Llegamos y habia popo en el piso cerca de la alberca y no limpiaron hasta que le dijimos a alguien. Sucio, viejo, albercas HELADAS. Los cuartos estan bien pero el resto de las instalaciones HORRIBLES.
Terrible experiencia. Los camastros no son para nada suficientes. Llegamos y habia popo en el piso cerca de la alberca y no limpiaron hasta que le dijimos a alguien. Sucio, viejo, albercas HELADAS. Los cuartos estan bien pero el resto de las instalaciones HORRIBLES.
8
ALEJANDRA DEL ROCIO
21 nov 2025
·
Soggiorno di 3 notti
El hotel y la estancia muy bien. Solo algo que no nos gustó a mi esposo y a mi, fue que no hay club de playa, y la alberca está súper fría.
El hotel y la estancia muy bien. Solo algo que no nos gustó a mi esposo y a mi, fue que no hay club de playa, y la alberca está súper fría.
8
Andrea
16 lug 2025
·
Soggiorno di 5 notti
Todo ok. Servicio elevadores pésimo
Todo ok. Servicio elevadores pésimo
8
EMMA GEORGINA
21 nov 2025
·
Soggiorno di 2 notti
EL AGUA DE LA ALBERCA MUY FRIA COMIDA ESCASA Y NO MUY BUENA
EL AGUA DE LA ALBERCA MUY FRIA COMIDA ESCASA Y NO MUY BUENA
6
FABIOLA
11 mag 2025
·
Soggiorno di 3 notti
Su iniciativa de poner filtros de agua y cilindros en vez de botellas de agua, es lo mejor de este hotel. Pienso que los demas hoteles deberian replicar esta iniciativa pues ayuda bastante al medio ambiente y la comodidad. El hotel no tiene suficientes camastros y sombrillas para todos los huéspedes, la comida de los bufete y el room service esta fria por lo que recomiendo ir a los restaurantes de especialidades en donde la comida si es deliciosa y tienen la mejor de las atenciones. Este hotel no cuenta con sombrillas y castros en la playa, solo dentro de sus instalaciones. La atencion en general es inmejorable, son muy atentos y muy amables todo el personal y sus actividades son muy originales y entretenidas, asi como las instalaciones son impecables en la higiene y limpieza Creo que es un buen hotel pero los detalles que tienen es lo que lo opaca, ojala pudieran cambiar eso ya que son cosas muy pequeñas que con la atencion adecuada se pueden solucionar.
Su iniciativa de poner filtros de agua y cilindros en vez de botellas de agua, es lo mejor de este hotel. Pienso que los demas hoteles deberian replicar esta iniciativa pues ayuda bastante al medio ambiente y la comodidad. El hotel no tiene suficientes camastros y sombrillas para todos los huéspedes, la comida de los bufete y el room service esta fria por lo que recomiendo ir a los restaurantes de especialidades en donde la comida si es deliciosa y tienen la mejor de las atenciones. Este hotel no cuenta con sombrillas y castros en la playa, solo dentro de sus instalaciones. La atencion en general es inmejorable, son muy atentos y muy amables todo el personal y sus actividades son muy originales y entretenidas, asi como las instalaciones son impecables en la higiene y limpieza Creo que es un buen hotel pero los detalles que tienen es lo que lo opaca, ojala pudieran cambiar eso ya que son cosas muy pequeñas que con la atencion adecuada se pueden solucionar.
8
Daniel
7 mar 2025
·
Soggiorno di 4 notti
Very good experience Property clean. Smaller resort, roof top swim and bar area fantastic
Very good experience Property clean. Smaller resort, roof top swim and bar area fantastic
4
Hannah
1 feb 2025
·
Soggiorno di 7 notti
Elevators didn’t work. Pool always shaded. No chairs at the beach.
Elevators didn’t work. Pool always shaded. No chairs at the beach.
10
Karen
22 nov 2025
·
Soggiorno di 3 notti
Me gustó todo solo que la alberca no tenía calefacción y nosotros que fuimos en Noviembre estaba helada
Me gustó todo solo que la alberca no tenía calefacción y nosotros que fuimos en Noviembre estaba helada
4
JUAN DE DIOS
1 gen 2025
·
Soggiorno di 5 notti
El agua de las albercas muy fría. Las albercas en malas condiciones, deterioradas. Edificio en malas condiciones. Elevador con fallas diarias. El sol sale a espaldas del hotel. Muchas piedras en la playa.
El agua de las albercas muy fría. Las albercas en malas condiciones, deterioradas. Edificio en malas condiciones. Elevador con fallas diarias. El sol sale a espaldas del hotel. Muchas piedras en la playa.
8
Lina
7 set 2025
·
Soggiorno di 3 notti
Overall we had a really nice stay at Grand Park Royal Puerto Vallarta. Our first room had some issues, but the manager was quick to help and moved us right away, which we really appreciated. The staff was very accommodating. The only thing I’d recommend improving is the kids’ pool—some parts were missing and uncovered, which could be unsafe. I mentioned it to staff and suggested either covering or removing them to avoid accidents.
Overall we had a really nice stay at Grand Park Royal Puerto Vallarta. Our first room had some issues, but the manager was quick to help and moved us right away, which we really appreciated. The staff was very accommodating. The only thing I’d recommend improving is the kids’ pool—some parts were missing and uncovered, which could be unsafe. I mentioned it to staff and suggested either covering or removing them to avoid accidents.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Le segnalazioni vanno da camere pulite e ben tenute a piscine torbide, odori simili alle fogne, parassiti e bagni pubblici maleodoranti. Gli standard sembrano irregolari tra le diverse aree e i diversi giorni.
Recensioni degli ospiti correlate
8
Winta
3 set 2025
·
Soggiorno di 5 notti
The place was super nice, very luxurious feel. The nicer restaurants do have extremely long wait times, so we didn't get a chance to try the ones we wanted during our weeklong trip. The place did appear clean but there were a lot of bugs, including a roach infestation in one of the indoor buffets. The day time employees were amazing, they all were super sweet and did their best. Room service is iffy though, there was an issue with our order every single night. There was the language barrier so I understood some of the confusion, but at one point they just didn't bring the food up at all after saying they would. Overall great experience, aside from the hiccups, the in-person service was extremely nice even though the room service at night was mediocre at best. I probably wouldn't go back mainly because of the language barrier but that part was completely understandable.
The place was super nice, very luxurious feel. The nicer restaurants do have extremely long wait times, so we didn't get a chance to try the ones we wanted during our weeklong trip. The place did appear clean but there were a lot of bugs, including a roach infestation in one of the indoor buffets. The day time employees were amazing, they all were super sweet and did their best. Room service is iffy though, there was an issue with our order every single night. There was the language barrier so I understood some of the confusion, but at one point they just didn't bring the food up at all after saying they would. Overall great experience, aside from the hiccups, the in-person service was extremely nice even though the room service at night was mediocre at best. I probably wouldn't go back mainly because of the language barrier but that part was completely understandable.
2
MINERVA
5 apr 2025
·
Soggiorno di 1 notte
Terrible experiencia. Los camastros no son para nada suficientes. Llegamos y habia popo en el piso cerca de la alberca y no limpiaron hasta que le dijimos a alguien. Sucio, viejo, albercas HELADAS. Los cuartos estan bien pero el resto de las instalaciones HORRIBLES.
Terrible experiencia. Los camastros no son para nada suficientes. Llegamos y habia popo en el piso cerca de la alberca y no limpiaron hasta que le dijimos a alguien. Sucio, viejo, albercas HELADAS. Los cuartos estan bien pero el resto de las instalaciones HORRIBLES.
6
Tomas
7 lug 2025
·
Soggiorno di 7 notti
El hotel está bonito , les falta mucho personal y tambien mucha atencion de todo el Personal , y tambien mucha mucha limpieza, los banos que están aun lado de la Playa super sucios huele a pura pipi serial de poner alguien ago que este limpiandolos , lo que tiene hermoso es el mar esta precioso.
El hotel está bonito , les falta mucho personal y tambien mucha atencion de todo el Personal , y tambien mucha mucha limpieza, los banos que están aun lado de la Playa super sucios huele a pura pipi serial de poner alguien ago que este limpiandolos , lo que tiene hermoso es el mar esta precioso.
2
Rosa
28 giu 2025
·
Soggiorno di 5 notti
I would never stay at this place again. Please stay away. I got food poisoning so bad! I tried to go see their doctor that they have on the facility and I was first told it would be 800 Mexican pesos and when I got there the doctor himself tried charging be 215.00 USD plus the medication. This is ridiculous after I got sick from your facility! The bath and pool towels stink like no other the smell is bad! The cleaning people do not even take the time to clean the rooms. Not a good place to stay.
I would never stay at this place again. Please stay away. I got food poisoning so bad! I tried to go see their doctor that they have on the facility and I was first told it would be 800 Mexican pesos and when I got there the doctor himself tried charging be 215.00 USD plus the medication. This is ridiculous after I got sick from your facility! The bath and pool towels stink like no other the smell is bad! The cleaning people do not even take the time to clean the rooms. Not a good place to stay.
10
Gonzalo
20 nov 2025
·
Soggiorno di 3 notti
As we walked into the hotel, we had an awesome view to the beach with a turquoise color. Our room was great !! Clean and spotless. A small water leak issue in are first night but, was taken care off wright away. All the staff members we met were very polite and helpful. Food was great ! As well.
As we walked into the hotel, we had an awesome view to the beach with a turquoise color. Our room was great !! Clean and spotless. A small water leak issue in are first night but, was taken care off wright away. All the staff members we met were very polite and helpful. Food was great ! As well.
2
Alan
1 mag 2024
·
Soggiorno di 8 notti
We have traveled to Puerto Vallarta many times in the last few years but this time for our honeymoon we chose this hotel based on the access to a beautiful beach. I have never been so disappointed in any hotel or rental or tent in the woods I have slept in. From clumps of hair in the lobbies to murky pools to dried blood on the bed sheets, this place has it all. This is a popular family destination so understandably there is a lot of ongoing noise but holding hotel entertainment events all night and hosting wedding dance parties each weekend night when all balconies face the location of the weddings was a little exhausting. The food in buffet and restaurant was sometimes leftovers from the day before. Days prior to check out, we request late checkout and were told it would cost around 400 pesos per person to check out at 2pm instead of 11am and we agreed to this. The day of checkout, we were locked out of our room at noon, spent 30 minutes waiting for the front desk to talk to us to be able to get back into the room. We anticipated the checkout line would take even longer so we got our stuff and got in the checkout line at 1pm, we were ignored and stood there waiting for almost an hour. We were then told the late check out fee was over 2000 pesos, that the 400 per person we were told the day before was just for food (nothing was mentioned about this at all until now). I was told “only 413 pesos were wasted if you were in line only an hour”. We paid and got out. total scam
We have traveled to Puerto Vallarta many times in the last few years but this time for our honeymoon we chose this hotel based on the access to a beautiful beach. I have never been so disappointed in any hotel or rental or tent in the woods I have slept in. From clumps of hair in the lobbies to murky pools to dried blood on the bed sheets, this place has it all. This is a popular family destination so understandably there is a lot of ongoing noise but holding hotel entertainment events all night and hosting wedding dance parties each weekend night when all balconies face the location of the weddings was a little exhausting. The food in buffet and restaurant was sometimes leftovers from the day before. Days prior to check out, we request late checkout and were told it would cost around 400 pesos per person to check out at 2pm instead of 11am and we agreed to this. The day of checkout, we were locked out of our room at noon, spent 30 minutes waiting for the front desk to talk to us to be able to get back into the room. We anticipated the checkout line would take even longer so we got our stuff and got in the checkout line at 1pm, we were ignored and stood there waiting for almost an hour. We were then told the late check out fee was over 2000 pesos, that the 400 per person we were told the day before was just for food (nothing was mentioned about this at all until now). I was told “only 413 pesos were wasted if you were in line only an hour”. We paid and got out. total scam
4
Veronica
2 lug 2023
·
Soggiorno di 1 notte
Slow check in. Dirty room around the pool dirty
Slow check in. Dirty room around the pool dirty
10
Ana
25 ago 2025
·
Soggiorno di 3 notti
Muy lindo y limpio todo.
Muy lindo y limpio todo.
6
Tabitha kimberly
4 ago 2025
·
Soggiorno di 6 notti
The place is beautiful and clean however I can’t say the same for the pools they seems to always be a bit dirty. The food was my biggest complaint as it was not very good at all.
The place is beautiful and clean however I can’t say the same for the pools they seems to always be a bit dirty. The food was my biggest complaint as it was not very good at all.
6
Fulgencio
27 lug 2025
·
Soggiorno di 4 notti
Olor a drenaje en el área de la alberca y bar ,no aire acondicionado en varias áreas incluyendo elevadores y falta de ventilador en varias áreas y muy mal olor en casi todo el hotel
Olor a drenaje en el área de la alberca y bar ,no aire acondicionado en varias áreas incluyendo elevadores y falta de ventilador en varias áreas y muy mal olor en casi todo el hotel
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Camere
Camere spaziose con vista sull'oceano sono un punto di forza e molti trovano i letti comodi. Gli aspetti negativi includono aria condizionata rumorosa o rumore da eventi in alcune camere e Wi-Fi inaffidabile in camera.
Recensioni degli ospiti correlate
8
Karen
4 apr 2024
·
Soggiorno di 7 notti
This is a smaller resort in a great location, perfect if you want a combination of going into PV town or exploring the south zone beaches and taking bus & water taxi to beaches that are not accessible by road, such as Yelapa and Quimixto. Catching bus is cheap (10 pesos) & easy right outside hotel. Room was clean & spacious, with lovely beach and sunset view and beds were comfortable. We enjoyed the shade on the beach, never got a lounge chair around the pool as all taken and we preferred the beach, sand was soft but ocean too rough to swim, pool bar service was slow, the lobby bar was better. We liked the water bottle refill station on each floor. Good food at buffet, lots of choices. Restaurants were good too and no reservations but you had to wait to get a table unless you show up right when they opened at 6:30. Reception a bit slow at check in and out, we had an evening flight home and although we had to check out at noon, we were able to leave our luggage and keep bracelets on until 2:00pm. Also we loved that our bracelets were also the room key. Entertainment was good.
This is a smaller resort in a great location, perfect if you want a combination of going into PV town or exploring the south zone beaches and taking bus & water taxi to beaches that are not accessible by road, such as Yelapa and Quimixto. Catching bus is cheap (10 pesos) & easy right outside hotel. Room was clean & spacious, with lovely beach and sunset view and beds were comfortable. We enjoyed the shade on the beach, never got a lounge chair around the pool as all taken and we preferred the beach, sand was soft but ocean too rough to swim, pool bar service was slow, the lobby bar was better. We liked the water bottle refill station on each floor. Good food at buffet, lots of choices. Restaurants were good too and no reservations but you had to wait to get a table unless you show up right when they opened at 6:30. Reception a bit slow at check in and out, we had an evening flight home and although we had to check out at noon, we were able to leave our luggage and keep bracelets on until 2:00pm. Also we loved that our bracelets were also the room key. Entertainment was good.
6
tammy diane
7 feb 2024
·
Soggiorno di 7 notti
Limited direct sun in pool area as property faces north. Direct sun on roof patio but at an additional cost if $700pesos per person/day. VERY unsafe beach - high violent surf and steep grade on beach with wicked undertow. Food is awful and I’m not a picky eater - caters primarily to Mexican tastes. Hotel and rooms very nice and very clean
Limited direct sun in pool area as property faces north. Direct sun on roof patio but at an additional cost if $700pesos per person/day. VERY unsafe beach - high violent surf and steep grade on beach with wicked undertow. Food is awful and I’m not a picky eater - caters primarily to Mexican tastes. Hotel and rooms very nice and very clean
6
Stephen
10 feb 2025
·
Soggiorno di 7 notti
We arrived late evening and the front desk reception, Brenda, was so welcoming. The ambience was really nice with the midnight breeze through the open air lobby. Initial impression was excellent. The room was clean, spacious and the bed was comfortable although hard. It was quiet but far from "sound proof". We had a Premium King room. Room service was a real let down, cold fries and club sandwich we didn't eat much of. The ocean view and marine life made it a joy to just sit on the deck and relax. The balcony light on bright all evening until 10:30pm really took away from the enjoyment of using it in the evening. Restaurant food was okay. Overall selection was good and the fruits were fresh. The rooftop lunch was an exception, the food was really good. The mahi mahi tostads where very refreshing. Our servers were good at their job but only Orlando, the outside patio breakfast server made us feel appreciated by engaging with us a bit. Overall we had a great relaxing week. This is not a 5 star resort. It is a solid 3 star. The attention to detail is lacking and the quality just isn’t 5 star. That being said, it is a nice all inclusive resort with a great beach. If you are traveling without children we recommend getting access to to the rooftop deck. It was nice and quiet with lots of sun and available shade. Would we go back? Yes, if we were in the area again.
We arrived late evening and the front desk reception, Brenda, was so welcoming. The ambience was really nice with the midnight breeze through the open air lobby. Initial impression was excellent. The room was clean, spacious and the bed was comfortable although hard. It was quiet but far from "sound proof". We had a Premium King room. Room service was a real let down, cold fries and club sandwich we didn't eat much of. The ocean view and marine life made it a joy to just sit on the deck and relax. The balcony light on bright all evening until 10:30pm really took away from the enjoyment of using it in the evening. Restaurant food was okay. Overall selection was good and the fruits were fresh. The rooftop lunch was an exception, the food was really good. The mahi mahi tostads where very refreshing. Our servers were good at their job but only Orlando, the outside patio breakfast server made us feel appreciated by engaging with us a bit. Overall we had a great relaxing week. This is not a 5 star resort. It is a solid 3 star. The attention to detail is lacking and the quality just isn’t 5 star. That being said, it is a nice all inclusive resort with a great beach. If you are traveling without children we recommend getting access to to the rooftop deck. It was nice and quiet with lots of sun and available shade. Would we go back? Yes, if we were in the area again.
8
Shahnam Behnam
22 giu 2024
·
Soggiorno di 5 notti
It was a good resort. Having said that the beds were double which means you may have limited space sleeping beside your partner. Not all drinks available during your lunch and dinner and you have to ask waiters specifically to bring them for you plus net was very bad in rooms. The pool wasn’t very clean as well. But there was also upsides such as variable foods each day, free medical (we had an incident and the hotel doctor attended and checked the issue for free), beautiful beach and nice architecture and interior design.
It was a good resort. Having said that the beds were double which means you may have limited space sleeping beside your partner. Not all drinks available during your lunch and dinner and you have to ask waiters specifically to bring them for you plus net was very bad in rooms. The pool wasn’t very clean as well. But there was also upsides such as variable foods each day, free medical (we had an incident and the hotel doctor attended and checked the issue for free), beautiful beach and nice architecture and interior design.
10
Pablo
6 lug 2025
·
Soggiorno di 4 notti
I traveled with my family and the rooms where clean and spacious. All rooms have a view to the ocean. Staff was very friendly and helpful. The food was very good and fresh.
I traveled with my family and the rooms where clean and spacious. All rooms have a view to the ocean. Staff was very friendly and helpful. The food was very good and fresh.
8
José Neguib
25 dic 2024
·
Soggiorno di 3 notti
La atención del personal no es la mejor, los colchones son muy aguados. Las habitaciones son muy espaciosas y limpias. Al área de las albercas le da el sol hasta después de las 4:30 de la tarde así que si eres muy friolenta puede ser un punto.importante a considerar La vista al mar es muy bonita, sin embargo considera que es complicado para niños meterse porque es profunda el área y peligrosa, siempre tienen la bandera roja.
La atención del personal no es la mejor, los colchones son muy aguados. Las habitaciones son muy espaciosas y limpias. Al área de las albercas le da el sol hasta después de las 4:30 de la tarde así que si eres muy friolenta puede ser un punto.importante a considerar La vista al mar es muy bonita, sin embargo considera que es complicado para niños meterse porque es profunda el área y peligrosa, siempre tienen la bandera roja.
10
Denise
13 ott 2025
·
Soggiorno di 7 notti
Great location, nice clean room, excellent staff and service!
Great location, nice clean room, excellent staff and service!
8
Katherine
6 nov 2025
·
Soggiorno di 4 notti
Please be ware that the room deals’ hotels.com have with them are certain type of rooms, ones with no views. If you want a view you have to upgrade it with a cost. The food was just okay, restaurants on property are decent enough, def not 4 or 5 stars dining. Breakfast was good probably the only meal we enjoyed. It seems that the hotel is always hosting outside parties, at least every night we were there, events were held. BUT if you’re looking for a decent place to stay with a nice private beach and unlimited alcohol this one is for you. Staffs are friendly.
Please be ware that the room deals’ hotels.com have with them are certain type of rooms, ones with no views. If you want a view you have to upgrade it with a cost. The food was just okay, restaurants on property are decent enough, def not 4 or 5 stars dining. Breakfast was good probably the only meal we enjoyed. It seems that the hotel is always hosting outside parties, at least every night we were there, events were held. BUT if you’re looking for a decent place to stay with a nice private beach and unlimited alcohol this one is for you. Staffs are friendly.
6
Priti
27 dic 2024
·
Soggiorno di 4 notti
The pacific water was very dangerous during this time of the year. The beach was pretty much inaccessible. If you book a beach facing room you are likely not getting any sleep due to the loud sound of splashing waves.
The pacific water was very dangerous during this time of the year. The beach was pretty much inaccessible. If you book a beach facing room you are likely not getting any sleep due to the loud sound of splashing waves.
6
Mert
9 giu 2025
·
Soggiorno di 7 notti
We recently stayed at Grand Park Royal Puerto Vallarta, and overall, it was a very average experience that did not justify the price we paid. The staff was generally kind and tried to be helpful, but many of them struggled with English. That being said, we were able to communicate one way or another, so it was manageable. The international buffet was very disappointing — the food lacked flavor and variety. In contrast, the Italian and Mexican à la carte restaurants were actually quite good and offered much better dining experiences. The Equinox bar upstairs was also a nice spot. Our room was clean, which we appreciated. However, room service through the app was unreliable — on some occasions, our orders were forgotten completely. The worst part of the stay was definitely the Wi-Fi. It didn’t work in the room at all for the majority of our stay, which was a big problem for me as I needed stable internet for work. I reported this issue several times, but no real solution was offered. The Wi-Fi only started working properly on our last day, possibly due to some maintenance, but by then the damage was already done. For the price of around 320 CAD per night, this resort is not worth it. If you find a deal for around 200–250 CAD, it might be acceptable, but I personally wouldn’t return. I honestly wish we had chosen a different hotel — I left feeling quite disappointed.
We recently stayed at Grand Park Royal Puerto Vallarta, and overall, it was a very average experience that did not justify the price we paid. The staff was generally kind and tried to be helpful, but many of them struggled with English. That being said, we were able to communicate one way or another, so it was manageable. The international buffet was very disappointing — the food lacked flavor and variety. In contrast, the Italian and Mexican à la carte restaurants were actually quite good and offered much better dining experiences. The Equinox bar upstairs was also a nice spot. Our room was clean, which we appreciated. However, room service through the app was unreliable — on some occasions, our orders were forgotten completely. The worst part of the stay was definitely the Wi-Fi. It didn’t work in the room at all for the majority of our stay, which was a big problem for me as I needed stable internet for work. I reported this issue several times, but no real solution was offered. The Wi-Fi only started working properly on our last day, possibly due to some maintenance, but by then the damage was already done. For the price of around 320 CAD per night, this resort is not worth it. If you find a deal for around 200–250 CAD, it might be acceptable, but I personally wouldn’t return. I honestly wish we had chosen a different hotel — I left feeling quite disappointed.
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Servizio
Molti ospiti elogiano i camerieri e i barman cordiali, ma l'organizzazione della reception è incostante, con check-in lenti, lunghe code e problemi con il servizio in camera. Numerose lamentele menzionano vendite aggressive di multiproprietà.
Recensioni degli ospiti correlate
8
Emiliano
23 feb 2025
·
Soggiorno di 5 notti
Overall stay is good , just food quality is 3 out of 5 . Restaurant’ wait time was over 2 hours every night with very little options to go to . Most of the time the buffet was the only option .snack bar food was always cold , very stale fries and wouldn’t make fresh ones until stale ones were finished . Staff is friendly until they try to convince you for a timeshare/ vacation club that’s when they get pretty persistent , but overall staff is pretty helpful .
Overall stay is good , just food quality is 3 out of 5 . Restaurant’ wait time was over 2 hours every night with very little options to go to . Most of the time the buffet was the only option .snack bar food was always cold , very stale fries and wouldn’t make fresh ones until stale ones were finished . Staff is friendly until they try to convince you for a timeshare/ vacation club that’s when they get pretty persistent , but overall staff is pretty helpful .
4
Jennifer Karina
1 set 2025
·
Soggiorno di 4 notti
Hay muy poco personal, los empleados están de malas, un día completo estuve pidiendo que hicieran la limpieza y nunca fueron a pesar de que tenía el letrero de arreglar la habitación, el viernes cerraron todos los restaurantes y tenías que hacer filas eternas para que te sentaran en mesas con gente que no conoces se acabó la comida y no resurtieron muchos tuvimos que pedir servicio al cuarto porque si no te quedabas sin cenar , el servicio al cuarto te lo llevan todo frío , y 2 días seguidos que pedí toallas en la alberca decían que no había que volviera en una hora . En los bares solo una persona para atender a todos por lo que te niega muchas bebidas para ahorrar tiempo , muy decepcionante la verdad
Hay muy poco personal, los empleados están de malas, un día completo estuve pidiendo que hicieran la limpieza y nunca fueron a pesar de que tenía el letrero de arreglar la habitación, el viernes cerraron todos los restaurantes y tenías que hacer filas eternas para que te sentaran en mesas con gente que no conoces se acabó la comida y no resurtieron muchos tuvimos que pedir servicio al cuarto porque si no te quedabas sin cenar , el servicio al cuarto te lo llevan todo frío , y 2 días seguidos que pedí toallas en la alberca decían que no había que volviera en una hora . En los bares solo una persona para atender a todos por lo que te niega muchas bebidas para ahorrar tiempo , muy decepcionante la verdad
10
Maria Isabel
29 nov 2025
·
Soggiorno di 3 notti
BAD, BAD, BAD! I only put 5 stars so this review doesn’t get erased and people really get to know how horrible the service at this hotel is. *Restaurants suck! Wait is always over 1 hour and you can’t make a reservation. *pools are old and deep, deep. And only one entrance to pool. *snack bar personnel suck! They ignore people so they don’t have to serve you. *lobby staff are not organized. They gave our reserved rooms to someone else and kept saying they didn’t have anymore rooms. *Room service… always wrong, missing items, and they never have what the menu suggest. Only good things were the view, the beach is nice but strong and deep. (Not kid friendly) I also liked that they have a lot of activities and shows.
BAD, BAD, BAD! I only put 5 stars so this review doesn’t get erased and people really get to know how horrible the service at this hotel is. *Restaurants suck! Wait is always over 1 hour and you can’t make a reservation. *pools are old and deep, deep. And only one entrance to pool. *snack bar personnel suck! They ignore people so they don’t have to serve you. *lobby staff are not organized. They gave our reserved rooms to someone else and kept saying they didn’t have anymore rooms. *Room service… always wrong, missing items, and they never have what the menu suggest. Only good things were the view, the beach is nice but strong and deep. (Not kid friendly) I also liked that they have a lot of activities and shows.
10
Denise
13 ott 2025
·
Soggiorno di 7 notti
Great location, nice clean room, excellent staff and service!
Great location, nice clean room, excellent staff and service!
4
Moisés
8 set 2025
·
Soggiorno di 2 notti
Buenas noches, Se hizo la reservación de una habitación family Suite con 2 camas matrimoniales y 2 sofá cama, para 2 adultos y 2 menores de 10 y 7 años, quedando debidamente pagado. Al llegar al hotel el 05 de septiembre de 2025, aproximadamente a las 21:30 horas, cansados y con hambre, nos reciben en recepción con la sorpresa que hay una "discrepancia" en la reserva y que a ellos les aparece como infantes. Me hacen pagar un excedente de $2,400.00 por los menores y después de una hora, aproximadamente a las 22:30 horas nos entregan la habitación 323 y me dicen que me comunique a mi agencia (expedia) para recibir un supuesto reembolso. Para continuar, no era una habitación family suite como estaba reservado, la que nos dieron tenía únicamente 2 camas matrimoniales, llamé a recepción y simplemente me dijeron: "le aviso si hay disponibilidad". Quiero hacer una mención HONORIFICA al personal de botones, baristas y meseros, muy buen servicio. Los de la recepción y administrativos ESTÁN PARA LLORAR, muy mal, les falta capacitación. Al final, en el check out, no obstante que se generó un cargo adicional de 2,400 pesos, por causas no atribuibles al suscrito, me comentaron que NO me darían salida si no pagaba un excedente que rondaba los 1,000 pesos. Hoy lo que gané fue una mala experiencia, pero voy a interponer mi queja ante la PROFECO y estoy pensando en realizar una denuncia por el Delito Contra la Dignidad de las Personas. Atentamente Moisés Rodríguez
Buenas noches, Se hizo la reservación de una habitación family Suite con 2 camas matrimoniales y 2 sofá cama, para 2 adultos y 2 menores de 10 y 7 años, quedando debidamente pagado. Al llegar al hotel el 05 de septiembre de 2025, aproximadamente a las 21:30 horas, cansados y con hambre, nos reciben en recepción con la sorpresa que hay una "discrepancia" en la reserva y que a ellos les aparece como infantes. Me hacen pagar un excedente de $2,400.00 por los menores y después de una hora, aproximadamente a las 22:30 horas nos entregan la habitación 323 y me dicen que me comunique a mi agencia (expedia) para recibir un supuesto reembolso. Para continuar, no era una habitación family suite como estaba reservado, la que nos dieron tenía únicamente 2 camas matrimoniales, llamé a recepción y simplemente me dijeron: "le aviso si hay disponibilidad". Quiero hacer una mención HONORIFICA al personal de botones, baristas y meseros, muy buen servicio. Los de la recepción y administrativos ESTÁN PARA LLORAR, muy mal, les falta capacitación. Al final, en el check out, no obstante que se generó un cargo adicional de 2,400 pesos, por causas no atribuibles al suscrito, me comentaron que NO me darían salida si no pagaba un excedente que rondaba los 1,000 pesos. Hoy lo que gané fue una mala experiencia, pero voy a interponer mi queja ante la PROFECO y estoy pensando en realizar una denuncia por el Delito Contra la Dignidad de las Personas. Atentamente Moisés Rodríguez
2
mari cruz
10 nov 2025
·
Soggiorno di 2 notti
El personal tiene un pésimo servicio y pésimo trato. A excepción de esmeralda del kids club ella tiene un excelente trato y muy amable y el mesero Alejandro y Antonio fueron los únicos amables, desde que llegamos a recepción hasta salir del hotel el personal en general a pesar de que uno les pedía las cosas amablemente y con una sonrisa hasta te ignoraban y eran groseros! De verdad que fue una súper mala experiencia con su personal.
El personal tiene un pésimo servicio y pésimo trato. A excepción de esmeralda del kids club ella tiene un excelente trato y muy amable y el mesero Alejandro y Antonio fueron los únicos amables, desde que llegamos a recepción hasta salir del hotel el personal en general a pesar de que uno les pedía las cosas amablemente y con una sonrisa hasta te ignoraban y eran groseros! De verdad que fue una súper mala experiencia con su personal.
10
Jake
30 apr 2024
·
Soggiorno di 8 notti
Overall experience was fantastic! Every one of the staff was friendly and helpful.
Overall experience was fantastic! Every one of the staff was friendly and helpful.
6
Manuel De Jesus
17 lug 2024
·
Soggiorno di 7 notti
Concierge is so focused on selling you the timeshare that he didn't care about the multiple issues during our stay. It is a shame that such a beautiful beach and decent amenities suffer from such a bad service. Check-in took almost an hour and another hour to get the room ready, too many people at front desk doing nothing. The hotel rules are not clear on Expedia listing, like the pool hours and the all-inclusive restaurant options that have limited seating. The pool, gym, beach are kept in very good condition, but rooms, balconies, and the restaurants need improvement like working air conditioning and no ceiling leaks (rainy season). The hotel is located 40 to 60 mins from Airport and Malecón.
Concierge is so focused on selling you the timeshare that he didn't care about the multiple issues during our stay. It is a shame that such a beautiful beach and decent amenities suffer from such a bad service. Check-in took almost an hour and another hour to get the room ready, too many people at front desk doing nothing. The hotel rules are not clear on Expedia listing, like the pool hours and the all-inclusive restaurant options that have limited seating. The pool, gym, beach are kept in very good condition, but rooms, balconies, and the restaurants need improvement like working air conditioning and no ceiling leaks (rainy season). The hotel is located 40 to 60 mins from Airport and Malecón.
6
Jesus A. Tellez
26 apr 2025
·
Soggiorno di 3 notti
Chek in muy tardado,
Chek in muy tardado,
6
Mert
9 giu 2025
·
Soggiorno di 7 notti
We recently stayed at Grand Park Royal Puerto Vallarta, and overall, it was a very average experience that did not justify the price we paid. The staff was generally kind and tried to be helpful, but many of them struggled with English. That being said, we were able to communicate one way or another, so it was manageable. The international buffet was very disappointing — the food lacked flavor and variety. In contrast, the Italian and Mexican à la carte restaurants were actually quite good and offered much better dining experiences. The Equinox bar upstairs was also a nice spot. Our room was clean, which we appreciated. However, room service through the app was unreliable — on some occasions, our orders were forgotten completely. The worst part of the stay was definitely the Wi-Fi. It didn’t work in the room at all for the majority of our stay, which was a big problem for me as I needed stable internet for work. I reported this issue several times, but no real solution was offered. The Wi-Fi only started working properly on our last day, possibly due to some maintenance, but by then the damage was already done. For the price of around 320 CAD per night, this resort is not worth it. If you find a deal for around 200–250 CAD, it might be acceptable, but I personally wouldn’t return. I honestly wish we had chosen a different hotel — I left feeling quite disappointed.
We recently stayed at Grand Park Royal Puerto Vallarta, and overall, it was a very average experience that did not justify the price we paid. The staff was generally kind and tried to be helpful, but many of them struggled with English. That being said, we were able to communicate one way or another, so it was manageable. The international buffet was very disappointing — the food lacked flavor and variety. In contrast, the Italian and Mexican à la carte restaurants were actually quite good and offered much better dining experiences. The Equinox bar upstairs was also a nice spot. Our room was clean, which we appreciated. However, room service through the app was unreliable — on some occasions, our orders were forgotten completely. The worst part of the stay was definitely the Wi-Fi. It didn’t work in the room at all for the majority of our stay, which was a big problem for me as I needed stable internet for work. I reported this issue several times, but no real solution was offered. The Wi-Fi only started working properly on our last day, possibly due to some maintenance, but by then the damage was already done. For the price of around 320 CAD per night, this resort is not worth it. If you find a deal for around 200–250 CAD, it might be acceptable, but I personally wouldn’t return. I honestly wish we had chosen a different hotel — I left feeling quite disappointed.
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Posizione
Scenografico ambiente fronte mare semi-privato a circa 20-30 minuti dal centro; una fermata dell'autobus all'esterno facilita l'accesso. Il mare è spesso agitato e, a causa dell'orientamento, le aree della piscina e della spiaggia ricevono più sole nel corso della giornata.
Recensioni degli ospiti correlate
8
Jeffrey
24 feb 2025
·
Soggiorno di 6 notti
The beach was nice, small but nice. Although it didn’t get good sun till late in the afternoon. The rooftop lounge and pool helped. The food was good, but it would have been nice to have one more option. Some restaurants were only open for dinner and the snack bar by the pool had the same thing every day. Hot dogs and burgers.
The beach was nice, small but nice. Although it didn’t get good sun till late in the afternoon. The rooftop lounge and pool helped. The food was good, but it would have been nice to have one more option. Some restaurants were only open for dinner and the snack bar by the pool had the same thing every day. Hot dogs and burgers.
8
Sarah Magdalen
27 nov 2024
·
Soggiorno di 7 notti
This was our first trip to Peurto Vallarta. The Grand Park Royal is in a beautiful spot (10 min by cab) to the Zona Romantica. We were able to climb thr beach boulders for 35 min to Playa Paredon and we walked to Los Arcos, finding a quiet beach along the way with no one else there. Thr hotel itself is well.positioned with all rooms looking over the beach and ocean. We watched whales breaching in the morning while sipping coffee on our balcony. We swam, floated and enjoyed the salty surf in the afternoons. Every night offers different types of entertainment and the only downside to this is that you cant escape the loud music and excited screams of other guests. After 11pm all was quiet again so its only a small inconvenience. If you are looking for quiet, adults only there is a rooftop patio and pool (more $$) otherwise youre stuck with a variety of familes and loud entertainment during the afternoons. The food was decent (some days better than others) the staff was amazing and friendly. In room coffee wasnt available because the resort couldnt get the nespresso pods they needed, but the cafe had everything we needed. Bring a hairdryer... they dont supply them or just live with wet hair all day every day. If i was the kind of person who liked repetitive holidays I would go back!
This was our first trip to Peurto Vallarta. The Grand Park Royal is in a beautiful spot (10 min by cab) to the Zona Romantica. We were able to climb thr beach boulders for 35 min to Playa Paredon and we walked to Los Arcos, finding a quiet beach along the way with no one else there. Thr hotel itself is well.positioned with all rooms looking over the beach and ocean. We watched whales breaching in the morning while sipping coffee on our balcony. We swam, floated and enjoyed the salty surf in the afternoons. Every night offers different types of entertainment and the only downside to this is that you cant escape the loud music and excited screams of other guests. After 11pm all was quiet again so its only a small inconvenience. If you are looking for quiet, adults only there is a rooftop patio and pool (more $$) otherwise youre stuck with a variety of familes and loud entertainment during the afternoons. The food was decent (some days better than others) the staff was amazing and friendly. In room coffee wasnt available because the resort couldnt get the nespresso pods they needed, but the cafe had everything we needed. Bring a hairdryer... they dont supply them or just live with wet hair all day every day. If i was the kind of person who liked repetitive holidays I would go back!
8
Sherry
8 mar 2024
·
Soggiorno di 14 notti
It was a nice stay. The sun doesn’t hit the lounge chairs til about 2pm. Nice variety of food. Staff were fun. Not a long beach and couldn’t walk it at times due to waves, but it was their winter. No shuttle from the airport and got sucked into going to a time share presentation…. Made the best of it as we were there for 2 weeks.
It was a nice stay. The sun doesn’t hit the lounge chairs til about 2pm. Nice variety of food. Staff were fun. Not a long beach and couldn’t walk it at times due to waves, but it was their winter. No shuttle from the airport and got sucked into going to a time share presentation…. Made the best of it as we were there for 2 weeks.
8
Karen
4 apr 2024
·
Soggiorno di 7 notti
This is a smaller resort in a great location, perfect if you want a combination of going into PV town or exploring the south zone beaches and taking bus & water taxi to beaches that are not accessible by road, such as Yelapa and Quimixto. Catching bus is cheap (10 pesos) & easy right outside hotel. Room was clean & spacious, with lovely beach and sunset view and beds were comfortable. We enjoyed the shade on the beach, never got a lounge chair around the pool as all taken and we preferred the beach, sand was soft but ocean too rough to swim, pool bar service was slow, the lobby bar was better. We liked the water bottle refill station on each floor. Good food at buffet, lots of choices. Restaurants were good too and no reservations but you had to wait to get a table unless you show up right when they opened at 6:30. Reception a bit slow at check in and out, we had an evening flight home and although we had to check out at noon, we were able to leave our luggage and keep bracelets on until 2:00pm. Also we loved that our bracelets were also the room key. Entertainment was good.
This is a smaller resort in a great location, perfect if you want a combination of going into PV town or exploring the south zone beaches and taking bus & water taxi to beaches that are not accessible by road, such as Yelapa and Quimixto. Catching bus is cheap (10 pesos) & easy right outside hotel. Room was clean & spacious, with lovely beach and sunset view and beds were comfortable. We enjoyed the shade on the beach, never got a lounge chair around the pool as all taken and we preferred the beach, sand was soft but ocean too rough to swim, pool bar service was slow, the lobby bar was better. We liked the water bottle refill station on each floor. Good food at buffet, lots of choices. Restaurants were good too and no reservations but you had to wait to get a table unless you show up right when they opened at 6:30. Reception a bit slow at check in and out, we had an evening flight home and although we had to check out at noon, we were able to leave our luggage and keep bracelets on until 2:00pm. Also we loved that our bracelets were also the room key. Entertainment was good.
6
Karen Lynette
15 mar 2025
·
Soggiorno di 7 notti
Beautiful property, beautiful room, nice entertainment options. What I didn’t like — the food was incredibly bland, there are no lounge chairs actually on the beach and you have to get downstairs about 6:30 in the morning to get a chair by the pool that’s facing the beach. And it’s entirely too far from town. The food and the distance to town are probably deal breakers for me although my husband, who views food solely as fuel, may feel differently.
Beautiful property, beautiful room, nice entertainment options. What I didn’t like — the food was incredibly bland, there are no lounge chairs actually on the beach and you have to get downstairs about 6:30 in the morning to get a chair by the pool that’s facing the beach. And it’s entirely too far from town. The food and the distance to town are probably deal breakers for me although my husband, who views food solely as fuel, may feel differently.
4
Heather
18 nov 2025
·
Soggiorno di 4 notti
The room was nice but the facilities overall seemed neglected. Food was terrible (I'm picky, but there were times I could find NOTHING to eat.) Food info is hard to find. they don't tell you before you go but most of the restaurants have a dress code. We didn't bring the right clothes so we were limited to one restaurant. I didn't realize when we booked but it's at least 30 minutes into town. Seemed like a lot of local people from Mexico stayed there and lots of families.
The room was nice but the facilities overall seemed neglected. Food was terrible (I'm picky, but there were times I could find NOTHING to eat.) Food info is hard to find. they don't tell you before you go but most of the restaurants have a dress code. We didn't bring the right clothes so we were limited to one restaurant. I didn't realize when we booked but it's at least 30 minutes into town. Seemed like a lot of local people from Mexico stayed there and lots of families.
8
José Neguib
25 dic 2024
·
Soggiorno di 3 notti
La atención del personal no es la mejor, los colchones son muy aguados. Las habitaciones son muy espaciosas y limpias. Al área de las albercas le da el sol hasta después de las 4:30 de la tarde así que si eres muy friolenta puede ser un punto.importante a considerar La vista al mar es muy bonita, sin embargo considera que es complicado para niños meterse porque es profunda el área y peligrosa, siempre tienen la bandera roja.
La atención del personal no es la mejor, los colchones son muy aguados. Las habitaciones son muy espaciosas y limpias. Al área de las albercas le da el sol hasta después de las 4:30 de la tarde así que si eres muy friolenta puede ser un punto.importante a considerar La vista al mar es muy bonita, sin embargo considera que es complicado para niños meterse porque es profunda el área y peligrosa, siempre tienen la bandera roja.
6
Kristen
8 feb 2025
·
Soggiorno di 5 notti
The worst part about the resort is that there is way too much shade by the pool area during the entire day. I was freezing and did not get to enjoy the pool or swim up bar. Beach was really nice. It’s a smaller resort with limited activities.
The worst part about the resort is that there is way too much shade by the pool area during the entire day. I was freezing and did not get to enjoy the pool or swim up bar. Beach was really nice. It’s a smaller resort with limited activities.
6
irma
10 giu 2025
·
Soggiorno di 4 notti
The best customer service, food good, but the beach is very dangerous.
The best customer service, food good, but the beach is very dangerous.
6
Bonny
29 mar 2025
·
Soggiorno di 7 notti
The property was beautiful. I thought the staff could have been friendlier. The seafood restaurant was the best on the property, the rest of the restaurants were just ok. I would most likely not go back to this property. I would stay closer to downtown.
The property was beautiful. I thought the staff could have been friendlier. The seafood restaurant was the best on the property, the rest of the restaurants were just ok. I would most likely not go back to this property. I would stay closer to downtown.
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Ristorazione
La qualità e la varietà del cibo ricevono frequenti critiche e l'attesa per i ristoranti à la carte può superare l'ora; gli snack sono limitati e i locali a volte esauriscono le scorte. Alcuni si sono divertiti con le opzioni italiane/messicane o con la colazione, ma alcuni hanno riferito di essersi ammalati.
Recensioni degli ospiti correlate
8
Winta
3 set 2025
·
Soggiorno di 5 notti
The place was super nice, very luxurious feel. The nicer restaurants do have extremely long wait times, so we didn't get a chance to try the ones we wanted during our weeklong trip. The place did appear clean but there were a lot of bugs, including a roach infestation in one of the indoor buffets. The day time employees were amazing, they all were super sweet and did their best. Room service is iffy though, there was an issue with our order every single night. There was the language barrier so I understood some of the confusion, but at one point they just didn't bring the food up at all after saying they would. Overall great experience, aside from the hiccups, the in-person service was extremely nice even though the room service at night was mediocre at best. I probably wouldn't go back mainly because of the language barrier but that part was completely understandable.
The place was super nice, very luxurious feel. The nicer restaurants do have extremely long wait times, so we didn't get a chance to try the ones we wanted during our weeklong trip. The place did appear clean but there were a lot of bugs, including a roach infestation in one of the indoor buffets. The day time employees were amazing, they all were super sweet and did their best. Room service is iffy though, there was an issue with our order every single night. There was the language barrier so I understood some of the confusion, but at one point they just didn't bring the food up at all after saying they would. Overall great experience, aside from the hiccups, the in-person service was extremely nice even though the room service at night was mediocre at best. I probably wouldn't go back mainly because of the language barrier but that part was completely understandable.
4
Heather
18 nov 2025
·
Soggiorno di 4 notti
The room was nice but the facilities overall seemed neglected. Food was terrible (I'm picky, but there were times I could find NOTHING to eat.) Food info is hard to find. they don't tell you before you go but most of the restaurants have a dress code. We didn't bring the right clothes so we were limited to one restaurant. I didn't realize when we booked but it's at least 30 minutes into town. Seemed like a lot of local people from Mexico stayed there and lots of families.
The room was nice but the facilities overall seemed neglected. Food was terrible (I'm picky, but there were times I could find NOTHING to eat.) Food info is hard to find. they don't tell you before you go but most of the restaurants have a dress code. We didn't bring the right clothes so we were limited to one restaurant. I didn't realize when we booked but it's at least 30 minutes into town. Seemed like a lot of local people from Mexico stayed there and lots of families.
4
Jenifer
28 giu 2024
·
Soggiorno di 4 notti
Food was bad . The food made me sick .
Food was bad . The food made me sick .
6
AIRELLE
24 apr 2025
·
Soggiorno di 3 notti
Everything was great besides the food. Not very good food in their specialties restaraunts. The buffet was okay but nothing outstanding.
Everything was great besides the food. Not very good food in their specialties restaraunts. The buffet was okay but nothing outstanding.
10
Irly
12 set 2025
·
Soggiorno di 5 notti
Comida rica, servicio excelente, limpieza muy bien y diariamente, el trato de todo el personal servicial y muy amables. Fue una super sorpresa saber que hoteles en algunos de sus habitaciones incluye el costo/pago de la azotea (solo para adultos), sin duda un lugar de relajación dentro del todo incluído. En general es una muy buena experiencia que sin duda regresaría. Ahora los puntos de mejora, el internet no llega a todo el hotel, sería bueno tener repetidores, lo hablo desde el punto que me surgieron necesidades de poder realizar llamadas via web y por esto mismo no pude realizarlas. El ofrecimiento del club que el hotel maneja es un poco tardado, solo ser sincero con el tiempo que estoy lleva, nos comentaron que sería 1 hora y termino siendo 2 hrs y media, si se dice desde el principio no le veo problema llevar la plática.
Comida rica, servicio excelente, limpieza muy bien y diariamente, el trato de todo el personal servicial y muy amables. Fue una super sorpresa saber que hoteles en algunos de sus habitaciones incluye el costo/pago de la azotea (solo para adultos), sin duda un lugar de relajación dentro del todo incluído. En general es una muy buena experiencia que sin duda regresaría. Ahora los puntos de mejora, el internet no llega a todo el hotel, sería bueno tener repetidores, lo hablo desde el punto que me surgieron necesidades de poder realizar llamadas via web y por esto mismo no pude realizarlas. El ofrecimiento del club que el hotel maneja es un poco tardado, solo ser sincero con el tiempo que estoy lleva, nos comentaron que sería 1 hora y termino siendo 2 hrs y media, si se dice desde el principio no le veo problema llevar la plática.
10
Maria Isabel
29 nov 2025
·
Soggiorno di 3 notti
BAD, BAD, BAD! I only put 5 stars so this review doesn’t get erased and people really get to know how horrible the service at this hotel is. *Restaurants suck! Wait is always over 1 hour and you can’t make a reservation. *pools are old and deep, deep. And only one entrance to pool. *snack bar personnel suck! They ignore people so they don’t have to serve you. *lobby staff are not organized. They gave our reserved rooms to someone else and kept saying they didn’t have anymore rooms. *Room service… always wrong, missing items, and they never have what the menu suggest. Only good things were the view, the beach is nice but strong and deep. (Not kid friendly) I also liked that they have a lot of activities and shows.
BAD, BAD, BAD! I only put 5 stars so this review doesn’t get erased and people really get to know how horrible the service at this hotel is. *Restaurants suck! Wait is always over 1 hour and you can’t make a reservation. *pools are old and deep, deep. And only one entrance to pool. *snack bar personnel suck! They ignore people so they don’t have to serve you. *lobby staff are not organized. They gave our reserved rooms to someone else and kept saying they didn’t have anymore rooms. *Room service… always wrong, missing items, and they never have what the menu suggest. Only good things were the view, the beach is nice but strong and deep. (Not kid friendly) I also liked that they have a lot of activities and shows.
2
James
21 feb 2024
·
Soggiorno di 7 notti
Beds are very uncomfortable, noisy, food was terrible.
Beds are very uncomfortable, noisy, food was terrible.
8
Rolando
5 set 2025
·
Soggiorno di 4 notti
Los meseros julio y jorge excelentes personas muy serviciales. El room service ma comida deja mucho que desear. Los bufettes y el pool bar excelentes.
Los meseros julio y jorge excelentes personas muy serviciales. El room service ma comida deja mucho que desear. Los bufettes y el pool bar excelentes.
10
Ahreum
11 ago 2025
·
Soggiorno di 3 notti
Food was great. Especially dessert!
Food was great. Especially dessert!
4
Andressa Di Pietra
5 gen 2025
·
Soggiorno di 7 notti
Facilities 4/5, room 5/5, cleanliness 4/5, beach 2/5 (no sun until 4pm, tiny sand space, no chairs), food 0/0. Seriously, food was pathetic. They ran out (!!) of food on multiple occasions. They advertise as having 5 restaurants but only 1 or 2 are open each meal. Food selection absolutely the worst, cold meals, 2 hour wait to sit. Do not go if you expect to eat decent food in a decent amount of wait time. We have been to many all inclusives in Mexico and by far this one has the worst food. They have a rooftop bar and pool where we hid everyday, since there were no chairs at the main pools whatsoever, and the bar service and booze selection at the main pools downstairs were a joke.
Facilities 4/5, room 5/5, cleanliness 4/5, beach 2/5 (no sun until 4pm, tiny sand space, no chairs), food 0/0. Seriously, food was pathetic. They ran out (!!) of food on multiple occasions. They advertise as having 5 restaurants but only 1 or 2 are open each meal. Food selection absolutely the worst, cold meals, 2 hour wait to sit. Do not go if you expect to eat decent food in a decent amount of wait time. We have been to many all inclusives in Mexico and by far this one has the worst food. They have a rooftop bar and pool where we hid everyday, since there were no chairs at the main pools whatsoever, and the bar service and booze selection at the main pools downstairs were a joke.
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10
Brenda Yamilet
14 lug 2024
·
Soggiorno di 4 notti
Excelente vista al mar .
Excelente vista al mar .
10
Ignacio
8 apr 2024
·
Soggiorno di 4 notti
Excelente hotel
Excelente hotel
10
Cecilia
3 settimane fa
·
Soggiorno di 3 notti
El hotel esta excelente, solo que una de las albercas esta en remodelacion y la gente se amontona en una sola alberca, al punto de que hubo dias en que no encontrabas camastros para sentarte, lo bueno es que llegando alla nos enteramos que nuestra reservacion contaba con pase al equinox y esa fue nuestra salvacion, estuvimos en la alberca para adultos en la terraza durante nuestra estancia. Otro dato importante, el restaurante el pescador tambien esta en remodelacion. (Nos hubiera gustado que nos dijeran esa informacion antes de llegar)
El hotel esta excelente, solo que una de las albercas esta en remodelacion y la gente se amontona en una sola alberca, al punto de que hubo dias en que no encontrabas camastros para sentarte, lo bueno es que llegando alla nos enteramos que nuestra reservacion contaba con pase al equinox y esa fue nuestra salvacion, estuvimos en la alberca para adultos en la terraza durante nuestra estancia. Otro dato importante, el restaurante el pescador tambien esta en remodelacion. (Nos hubiera gustado que nos dijeran esa informacion antes de llegar)
10
bertha
3 ago 2026
·
Soggiorno di 4 notti
Lo recomendamos Todo súper bien
Lo recomendamos Todo súper bien
10
Martin
3 ago 2026
·
Soggiorno di 4 notti
Lo recomiendo mucho nos gustó todo! Ganas de regresar
Lo recomiendo mucho nos gustó todo! Ganas de regresar
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-18: 330.4140001281738USD
- 2026-09-19: 337.5658087509155USD
- 2026-09-20: 330.4140001281738USD
- 2026-09-21: 328.9836524276733USD
- 2026-09-22: 328.9836524276733USD
- 2026-09-23: 332.6351989471435USD
- 2026-09-24: 322.5949623687744USD
- 2026-09-25: 308.9585391998291USD
- 2026-09-26: 316.06031703186034USD
- 2026-09-27: 295.25444999999996USD
- 2026-09-28: 296.0852696548462USD
- 2026-09-29: 296.0852696548462USD
- 2026-09-30: 215.26973054351805USD
- 2026-10-01: 306.09780873870847USD
- 2026-10-02: 296.0852696548462USD
- 2026-10-03: 297.56824259490963USD
- 2026-10-04: 298.56012843933104USD
- 2026-10-05: 254.60473055877685USD
- 2026-10-06: 304.667461038208USD
- 2026-10-07: 307.5873729812622USD
- 2026-10-08: 278.53187733078USD
- 2026-10-09: 291.079000112915USD
- 2026-10-10: 483.9241028411865USD
- 2026-10-11: NO DATA
- 2026-10-12: 314.6800001220703USD
- 2026-10-13: 334.7050782897949USD
- 2026-10-14: 307.5281914993286USD
- 2026-10-15: 321.6141555221557USD
- 2026-10-16: 307.5281914993286USD
- 2026-10-17: 311.5950251358032USD
- 2026-10-18: 298.56012843933104USD
- 2026-10-19: 319.60030225067135USD
- 2026-10-20: 321.1166524246216USD
- 2026-10-21: 317.5407305831909USD
- 2026-10-22: 312.59693817443843USD
- 2026-10-23: 324.6198946380615USD
- 2026-10-24: 336.6428511016845USD
- 2026-10-25: 307.5873729812622USD
- 2026-10-26: 319.68626966400143USD
- 2026-10-27: 331.12919150848387USD
- 2026-10-28: 336.6428511016845USD
- 2026-10-29: 317.6065033676147USD
- 2026-10-30: 317.5407305831909USD
- 2026-10-31: 241.73146101379393USD
- 2026-11-01: 216.41325140533445USD
- 2026-11-02: 237.44036532211302USD
- 2026-11-03: 218.8456348548889USD
- 2026-11-04: 226.42237212753295USD
- 2026-11-05: 228.14300008850097USD
- 2026-11-06: 258.1806348701477USD
- 2026-11-07: 240.45918186264038USD
- 2026-11-08: 213.83936531295774USD
- 2026-11-09: 237.4534427467346USD
- 2026-11-10: 236.4615393722534USD
- 2026-11-11: 224.5670957771301USD
- 2026-11-12: 243.46492097854613USD
- 2026-11-13: 368.0021998031616USD
- 2026-11-14: 400.91951504058835USD
- 2026-11-15: 396.69960892181393USD
- 2026-11-16: 358.7174386825561USD
- 2026-11-17: 216.41325140533445USD
- 2026-11-18: 216.41325140533445USD
Il check-in fuori dall'orario previsto non è disponibile. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un resort prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
- L'accesso ad alcuni servizi potrebbe essere limitato. Per maggiori informazioni, contattare la struttura utilizzando i recapiti indicati nella conferma della prenotazione.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- È disponibile il check-out senza contatti.
- Supplemento lavanderia: MXN 1000 al giorno
- Supplemento spa: 2000 MXN al giorno
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Servizi
Business center
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Massaggi
SPA e centro benessere
Trattamenti corpo
Trattamenti viso
Mini-club
Bar della piscina
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Attività
Piscina
Spiaggia privata
Giardino
Spiaggia - nelle vicinanze
Karaoke
Area giochi
Piscina coperta
Piscina scoperta
Musica dal vivo
Evening Entertainment
Pool (Indoor)
Mobili da esterno
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Parcheggio
Parcheggio
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito