Melaleuca Lodge Beaconsfield

The property was comfortable and the room are quite large. The onsite restaurant is a must to dine at and is definitely worth a 5 star rating. Check in Parking and Staff Watch out for the large deep pothole as you drive in. The signage to the reception area needs to be updated and more visible especially advising directions to reception as well advising the undercover check in bay directly next to reception is not the checkin parking area, but is private parking for the onsite managers. We found this out the hard way when parked in what looked like the under cover check-in parking area to have the car behind us beep its horn at us. The receptionist then told us ( bluntly) to move the car as we had parked in the private area (which didn’t have signage indicating that this area was private parking). Rooms. The rooms definitely are tried and are overdue for refurbishing and definitely in need for deep cleaning scheduled to be performed, especially in the bathroom. The floor tiles are showing signs they have seen better days especially underneath the shower and are definitely in need deep cleaning. You will also notice mould on the ceiling corners. Overall with some loving being performed on the property and the management pay more attention on the guest experience journey they provide for property would become a wonderful place to stay.

The owners were lovely and helpful and the rooms were cheaper than most accommodation, however the property is very run down and very basic. You get what you pay for. Still has original 1970s fittings, curtains were dirty and coming off hooks. Walls and doors had dents and chips. I opened up the bedding to get in and found long black hairs through my bed. Turns out my parents in the room beside me had the same in their bed. The owner was very apologetic, helpful and provided new clean sheets. We stayed to have close access to Casey Hospital in Berwick and unfortunately there were not many accommodation options around the area.

OK for the price. Needs a lot of maintenance as is very rundown. Bathroom door wouldnt close - latch broken. Split system wouldnt heat room - needs filters etc cleaned. Could do with a coat of paint etc.

only major issue was the shower went cold

The place was old, badly maintained and generally, including the reception, was filthy. A lot of money for a hot shower.