Swiss-Belhotel Harbour Bay

Name: Swiss-Belhotel Harbour Bay
Address: Jl. Duyung, Sei Jodoh, Batu Ampar Batam, Batu Ampar, Indonesia, Batu Ampar, Riau Islands, Indonesia
Rating: 8.45

"Comfortable beds"

"Loved the food"

"Conveniently located"

"Rooms were immaculate"

"Spacious rooms"

"Staff provided great service"

Amenities

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Property description

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, c...

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Guest reviews

8.4

Very good

Based on 6,554 verified reviews

Who stays here?

Business

18%

Couple

31%

Family

27%

Group

19%

Solo

What guests think

AI-generated summary based on recent guest reviews

At Swiss-Belhotel Harbour Bay, travellers consistently praise the walkable location by Harbour Bay Ferry Terminal and nearby dining, the friendly, proactive staff messaging via WhatsApp, and the clean, spacious rooms, with many enjoying a generous breakfast selection.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Damien

11 Jan 2026

Stayed 2 nights

Staff was awesome as always

Damien

4 Jan 2026

Stayed 2 nights

Excellent stay as always

28 Oct 2025

Stayed 2 nights

Hotel is old and room aircon is not cool at all. Room temperature only 26 to 28 degrees even you set to 5 degrees C.

Amuthavalli Shanthi

10 Oct 2025

Stayed 2 nights

Lovely hotel. Staff were friendly and the food was great.

Md Shahidul

2 Oct 2025

Stayed 2 nights

Overall excellent

Jl. Duyung, Sei Jodoh, Batu Ampar Batam, Batu Ampar, Indonesia

Location

When you stay at Swiss-Belhotel Harbour Bay in Batam, you'll be in the business district, a 4-minute drive from Nagoya Hill Mall and 10 minutes from Batam Centre Ferry Terminal. This spa hotel is 0.7 mi (1.1 km) from Harbour Bay Ferry Terminal and 2.3 mi (3.8 km) from Grand Batam Mall.

Harbour Bay Ferry Terminal(0.2 Miles)

Nagoya Hill Mall(1.5 Miles)

Grand Batam Mall(2 Miles)

BCS Mall(2.2 Miles)

Miniature House Indonesia(3.7 Miles)

Maha Vihara Duta Maitreya Buddhist Temple(4.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but it is limited. No reservation is required.

A buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM for a fee of approximately IDR 180,000 for adults and IDR 90,000 for children.

No pets and no service animals are allowed at this property.

Check-in is from 2:00 PM to 11:59 PM, and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.

Yes, airport shuttle services are available for a fee of IDR 205,000 per vehicle. Guests must contact the property 48 hours prior to arrival to arrange the transfer.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

The property is located in the business district, a 4-minute drive from Nagoya Hill Mall and 10 minutes from Batam Centre Ferry Terminal. It is 0.7 mi from Harbour Bay Ferry Terminal and 2.3 mi from Grand Batam Mall.

Yes, there is an outdoor swimming pool available, with access from 7:00 AM to 9:00 PM.

Up to 2 children aged 11 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of IDR 500,000 per night, subject to availability. Advance request or confirmation is required.

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