Name: Batam Marriott Hotel Harbour Bay
Address: Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar Batam, Batu Ampar, Indonesia, Batu Ampar, Riau Islands, Indonesia
Rating: 9

Guest reviews

9

Superb

Based on 1,371 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Travellers repeatedly praise Batam Marriott Hotel Harbour Bay for warm, attentive service and clean, comfortable rooms, plus a convenient location connected to Harbour Bay ferry terminal, with popular touches like a scenic rooftop bar, infinity-style pool, and relaxing spa.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Nadiah

16 Jan 2026

·

Stayed 1 night

The room was spotless…super clean! Amenities were great. And staffs went the extra mile to decorate the room as it was my birthday. Kuddos to all the staffs…polite, friendly & super helpful!

10

Mohamed

11 Jan 2026

·

Stayed 2 nights

The experience was simply amazing! From the time of check in, to the birthday surprise during breakfast, the staffs made the stay a cherished one. Kudos to all, you guys at Marriot have truly made my weekend special. Will definitely make marriot my choice again when I come to batam!! 🙏

10

Hung Ming

8 Jan 2026

·

Stayed 2 nights

Staff are very friendly and helpful.

10

Ying Ning

9 Dec 2025

·

Stayed 2 nights

A special thanks to Ms Gracia who attend to my check in and check out of hotel. Her warm welcome makes me feel so great during my short staycation. And to all other staffs, they are all so polite and friendly. Keep up the good work! Definitely will visit again

10

Sharlynn

2 Dec 2025

·

Stayed 2 nights

All the staff are extremely friendly, room is very clean, spa is very good.

Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar Batam, Batu Ampar, Indonesia

Location

With a stay at Batam Marriott Hotel Harbour Bay in Batam, you'll be connected to a shopping center, just a 4-minute walk from Harbour Bay Ferry Terminal and a 4-minute drive from Nagoya Hill Mall. This luxury hotel is 2.4 mi (3.9 km) from Grand Batam Mall and 5.3 mi (8.5 km) from Maha Vihara Duta Maitreya Temple.

Harbour Bay Ferry Terminal(0.2 Miles)

Nagoya Hill Mall(1.3 Miles)

Grand Batam Mall(2 Miles)

BCS Mall(2.3 Miles)

Miniature House Indonesia(3.8 Miles)

Maha Vihara Duta Maitreya Buddhist Temple(4.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available onsite for a fee of IDR 70,000 per day. Guests must contact the property in advance to reserve onsite parking.

Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee of approximately IDR 302,500 for adults and IDR 151,250 for children.

No pets and no service animals are allowed at this property.

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

A roundtrip airport shuttle is provided for a surcharge during limited hours, with a fee of IDR 390,000 per vehicle for a one-way trip.

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details regarding room accessibility may need to be confirmed with the property.

The hotel is located just a 4-minute walk from Harbour Bay Ferry Terminal and a 4-minute drive from Nagoya Hill Mall. It is also 2.4 mi (3.9 km) from Grand Batam Mall and 5.3 mi (8.5 km) from Maha Vihara Duta Maitreya Temple.

Yes, the hotel features an outdoor swimming pool. The operational hours and seasonal availability may vary, so it is advisable to check with the property for specific details.

Children are welcome at the property. The minimum age for children to stay for free is not specified, so it is recommended to confirm with the property directly.

The property offers rollaway beds for a fee of IDR 665,500 per night. Availability is subject to confirmation, and advance request is recommended.

Batam Marriott Hotel Harbour Bay

Amenities

Property description

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