Art Hotel

Very nice place

I arrived at 11pm on Saturday for a 1 night stay to find the hotel shut up and nobody answering at reception . I waiting for 30 mins and still nobody arrived so I had to find an alternative . Very inconvenient

it was 2 couples in our party upon arrival we were offered rooms. at the annex. what was never mentioned that annex is former security guards house next to the property gate on very busy street. first floor room smelled like vine cellar, second room was on second floor with only spiral staircase access 1.5 ft. wide. try to take your 45 pound suitcase there!?? we declined this room right away and were offered two rooms on the third floor (clerk conveniently forget to mention to us that it's mansard) and demanded extra Euro 35 per room per night – three nights = E210. We just drove all day and we accepted. 10 minutes later my partner told me that AC in his room isn’t working-one more move. On the side note: how hotel can get 4 stars without central AC? All rooms had small split unit. When we came back to hotel next day we realized that in my partners room is unbearably hot even AC was set on 70. One more move. Front desk staff don’t or barely speaks English to the level that we were forced to ask her to call someone who speaks. One more thing. Hotel has Tesla Supercharger on the property = cars in and out at any time, sometime with loud music, but there no one at front desk after 10 pm= no good night sleep.

This hotel is not a 4 star - far from it. It is in dire need of work. Due to confusion between Expedia and hotel we were given a room in the annex section of the hotel - the rooms stank - they were damp and musty. We refused to stay in them. We were then given rooms in the hotel at extra cost. There is no hotel reception from 9.00pm to 7.00am and I believe we were the only people staying in the whole hotel. We asked for food and ordered omelettes which were undercooked and served with a salad that had seen better days and part of it looked like it had been frozen. The receptionist cooked them and gave them to us one at a time, so we didn’t even eat together. We had to eat them on our laps in the bar on sofas as the restaurant was closed. I do not recommend this hotel.

wonderful hotel