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Based on 1,340 verified reviews
Facilities
8.2
Cleanliness
8.4
Rooms
8.4
Service
8.4
Location
7.6
Dining
7.9
Business
53%
Couple
12%
Family
22%
Group
6%
Solo
5%
Guests have not written any reviews for this property yet.
Located in Surabaya, The Alana Surabaya is convenient to Royal Plaza Surabaya and Surabaya Zoo
More location infoCheck-in
Check-out
Check-in from 14:00
Before 12:00
Yes, the hotel offers on-site parking facilities, which are free of charge. Valet parking is also available.
Yes, breakfast is available on the premises. The specific type of breakfast is not detailed, but guests can enjoy various meal offerings throughout the day.
Check-in time starts at 14:00 and check-out time ends at 12:00. Guests planning to arrive outside of these hours should notify the property in advance to make arrangements.
Yes, the hotel provides airport shuttle services at a fee of IDR 275,000 per vehicle for a one-way trip. Guests must contact the property in advance to arrange the transfer.
The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms, ensuring a comfortable stay for guests with disabilities.
The hotel is situated in Surabaya, conveniently located near Royal Plaza Surabaya and Surabaya Zoo, making it easy for guests to explore local attractions.
Yes, the hotel features an indoor swimming pool. Specific operational hours are not provided, but guests can enjoy leisure time by the pool.
Yes, children are welcome at the hotel. The minimum age for children to stay for free is not specified.
The hotel provides rollaway beds for a fee of IDR 350,000 per stay. Advance request for rollaway beds is recommended as availability may vary.
Instant AI responses are based on hotel information