Name: The Reeds at Shelter Haven
Address: 9601 3rd Avenue, Downtown Stone Harbor, Stone Harbor, New Jersey, United States of America, Stone Harbor, Cape May County, US
Price range: $182–$479 per night
Rating: 9.63

What guests think

At The Reeds at Shelter Haven, travellers consistently praise the friendly, accommodating staff, very clean, well-appointed rooms, and the central Stone Harbor location, while noting some limitations with pools and parking and occasional service inconsistencies.

Amenities like the Salt Spa, beach shuttle and chairs, and the bars and restaurants get high marks, but the rooftop plunge pool is small with limited hours and outdoor areas can feel busy. Rooms are comfortable and stylish, though some are smaller, and a few guests report noise or occasional issues with Wi‑Fi/TV, lighting, or temperature. Overall, expect an upscale, convenient base in Stone Harbor with strong amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities include a well-regarded Salt Spa, a beach shuttle with chairs, and pleasant bars; however, the rooftop plunge pool/hot tub setup is small with limited hours, and valet-only parking can be inconvenient or slow.

Related guest reviews

8

Debra

Jul 14, 2025

·

Stayed 3 nights

extremely expensive for size of rooms and view and no breakfast included. No pool. Roof top plunge pool only open until 3 pm. Nice to have golf cart transport to beach and beach chairs and umbrella included. . However we were visiting family who had a condo one mile away. Had to walk each way as no parking for our car on streets and no other form of transport. The tv was not working right and I wanted to watch wimbledon. I eventually figured it out but reception was poor. If you want to be in the heart of it all on Stone Harbor, then it is the place to be. I should have stayed further from downtown to be closer to my family. Would be less expensive, bigger room and closer to beach with pool.

6

Michele

Jul 1, 2024

·

Stayed 3 nights

The pool and hot tub situation is not good; they need to implement an "adult hour" or something because there were small children jumping in and out of the pool and hot tub for hours preventing adults from enjoying this amenity. They need more transport to the beach; the wait time to and from is too long. Check in is confusing because if you enter next to the valet area, which is the most natural thing to do, as the door is right there, it\'s hard to find the reception area; they need signage or a person there to direct guests; it\'s not conducive to check in, and it\'s a bad first impression.

10

Christina

Feb 17, 2025

·

Stayed 1 night

The property was incredibly clean and nicely decorated. The location was fantastic and parking was convenient. Everything about our time there was wonderful. We would like to return in the summer!

10

Katrina

Feb 2, 2025

·

Stayed 2 nights

Free vallet parking, water, great chocolates, robes and clean.

10

Nancy

May 16, 2025

·

Stayed 3 nights

Lovely place to stay. Staff are incredibly friendly and helpful. Only downside is that there is only valet parking. It’s complimentary but inconvenient for those of us who like to hop in our cars and go. If you’re a foodie, Restaurant Luciano is a 2-minute walk away.

10

Matthew

Jul 13, 2024

·

Stayed 3 nights

Great stay! Enjoy the complimentary shuttle rides and paddle boards

10

Erica

Oct 26, 2025

·

Stayed 2 nights

The stay was excellent! Needed a fan for the room and extra pillows and they accommodated. Hot tub was nice and dinner and service at the restaurant was spectacular!

10

Michael

May 23, 2024

·

Stayed 1 night

Place to stay in Stone Harbor. Park your car and everything is in walking distance. Rooms are clean and modern. Coffee maker in room. Good tv. Lobby nice and clean. Good bar.

4

Lori

Jan 31, 2025

·

Stayed 2 nights

*No place to park and no valet parking. I parked on street. *Bed was below standard. Too soft and not comfortable. *Could not get room warm. It was very cold outside our visit. When we informed front desk about problem they gave us a portable heater. That was not enough to resolve our issue. The hallways and hotel lobby were fine but not our room. We checked out a night early and believe we should be refunded 1 night. Hotel staff said they would not. We were very disappointed with our visit to the Reeds . We would not return there.

10

Matthew

May 19, 2025

·

Stayed 1 night

Nice quiet room. Would have liked a pool on spa side as well, but still convenient. Overall great stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews widely highlight very clean, well-maintained rooms and public areas, with only isolated reports of a dirty bathroom or sandy surfaces.

Related guest reviews

10

Christina

Nov 29, 2025

·

Stayed 1 night

Room was clean and great. House keeping came around and checked on us to see if we needed anything

10

Abdul

Nov 9, 2025

·

Stayed 1 night

The room was spotless, clearly maintained to a high standard, which made settling in very relaxing.

10

Brian

Jan 5, 2026

·

Stayed 1 night

Clean, modern, sophisticated. Great location in the middle of Stone Harbor

10

Christina

Feb 17, 2025

·

Stayed 1 night

The property was incredibly clean and nicely decorated. The location was fantastic and parking was convenient. Everything about our time there was wonderful. We would like to return in the summer!

10

Daniela

Apr 5, 2025

·

Stayed 1 night

Great hotel! Very clean and with awesome costumer service.

6

Sandi

Aug 27, 2024

·

Stayed 3 nights

Although it is located in a beautiful island. The bathroom was dirty. Did tell the hotel staff at checkout.

10

Barbara

Oct 25, 2025

·

Stayed 1 night

Very nice room Very clean

6

Cynthia

Sep 3, 2024

·

Stayed 2 nights

Has deteriorated sharply over the years. I would highlight that the service is poor now overall (there were bright spots! Water Star Grille brunch service was top notch, as was the food). But mostly surly and switched-off. At least get someone by the front reception to fake a smile! Valet was “interesting” too. I’ve never been barked at by a valet to “park it here & I’ll get to it later”. I know these guys have seen it all by summer’s end but still, guests are paying a VERY high price to stay here. Adapt a service demeanor. It helps with tips. (Some of the car valets were 👍). Rooms are still coastal-pretty & fresh. You need to have luck with your neighbors though - if they’re noisy you will suffer. Again, high-end rooms though some of my surfaces were sandy (just the closet shelf). Low quality bathroom amenities and I couldn’t scrounge up Q-tips from housekeeping. “We don’t have those”. K! I’m sad to say Reeds isn’t worth the money anymore. Not to me anyway. The location is vg and also-beach attendants were great.

10

Janice

Dec 22, 2024

·

Stayed 1 night

The Reeds is a beautiful place, immaculate with great service. I will definitely be back.

10

Melody

Dec 3, 2025

·

Stayed 1 night

staff was very helpful and polite , clean room

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Guests describe the rooms as comfortable, modern, and well appointed; some are on the smaller side, and a few note noise from neighbors or street work plus occasional Wi‑Fi/TV, lighting, or temperature issues.

Related guest reviews

6

Michelle

Oct 4, 2025

·

Stayed 4 nights

Their property across the street from the main location, facing 97th, street is very noisy.

8

Debra

Jul 14, 2025

·

Stayed 3 nights

extremely expensive for size of rooms and view and no breakfast included. No pool. Roof top plunge pool only open until 3 pm. Nice to have golf cart transport to beach and beach chairs and umbrella included. . However we were visiting family who had a condo one mile away. Had to walk each way as no parking for our car on streets and no other form of transport. The tv was not working right and I wanted to watch wimbledon. I eventually figured it out but reception was poor. If you want to be in the heart of it all on Stone Harbor, then it is the place to be. I should have stayed further from downtown to be closer to my family. Would be less expensive, bigger room and closer to beach with pool.

10

Susan

Nov 9, 2025

·

Stayed 2 nights

Clean, well appointed room and bath. The room itself was a little small but having a balcony helped. The staff was all very friendly and helpful.

10

Megan

May 2, 2025

·

Stayed 1 night

Perfect location, beautiful room, would highly recommend!

8

Victoria

Mar 15, 2023

·

Stayed 2 nights

Lots of sewer work going on started at 7Am Very noisy under our window each day !

10

Marjorie

Apr 24, 2025

·

Stayed 1 night

ALL of the staff was consistently friendly and helpful. The rooms are spacious and lovely. Check-in was very easy.

10

Barbara

Oct 25, 2025

·

Stayed 1 night

Very nice room Very clean

10

John

Sep 21, 2025

·

Stayed 2 nights

Love this property! Have stayed here a couple times & it never disappoints. Staff is very friendly & helpful. Rooms are spacious & very comfortable. Would definitely recommend!

8

Mary R

Dec 13, 2022

·

Stayed 1 night

Lovely clean and would love to return in ‘season’ but…unsecured network with intermittent issues were UNEXPECTED at a property of this caliber.

4

Lori

Jan 31, 2025

·

Stayed 2 nights

*No place to park and no valet parking. I parked on street. *Bed was below standard. Too soft and not comfortable. *Could not get room warm. It was very cold outside our visit. When we informed front desk about problem they gave us a portable heater. That was not enough to resolve our issue. The hallways and hotel lobby were fine but not our room. We checked out a night early and believe we should be refunded 1 night. Hotel staff said they would not. We were very disappointed with our visit to the Reeds . We would not return there.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating, and proactive across departments. Several reviews also mention inconsistent front desk responsiveness, occasional check-in delays or miscommunication, and sporadic valet or billing issues.

Related guest reviews

10

Linda

Jan 2, 2025

·

Stayed 2 nights

Staff couldn’t do enough to make our visit perfect !

2

Brian

Jan 4, 2026

·

Stayed 1 night

We had an individual in the next room who was exceptionally noisy yelling till late at night and then early in the morning. Went to the desk which did absolutely nothing, and the gentleman at the desk didn't seem to care

10

Janice

Jan 2, 2026

·

Stayed 1 night

Staff was incredible!! They granted several requests we had during our stay. Awesome accommodations!!

4

Bryan

Dec 18, 2024

·

Stayed 1 night

I’ve been to this property several times and usually enjoy it. However, the front desk staff really ruined this stay. I arrived for check-in and waited 10 minutes before any staff arrived. I asked for a late checkout and the front desk representative granted it to me for 12:30. She asked that I remind the desk in the morning. The next day I spoke to another front desk clerk and she rejected my late check out. When I tried to explain that the staff last night approved it, she simply pushed back that there was “no way to give a late checkout.” This really is awful service and shows the disconnect that the front desk staff have with each other. I was very surprised. This interaction really makes me feel like my business does not matter and I will probably take pause before I book another room there.

10

Kenneth

Aug 27, 2025

·

Stayed 2 nights

Excellent staff!

8

Joseph

Feb 11, 2025

·

Parents sent us here for our birthdays. Checked in and sent to room. Lo' and behold, someone was already in the room. Front desk didn't think this was a big deal...we did. No apology or upgrade for inconvenience. Not even a free drink offered. This is a property that should have better concierge service especially when a mistake is made on their part.

10

angela

Sep 21, 2025

·

Stayed 1 night

Beautiful place with excellent service

10

John

Sep 21, 2025

·

Stayed 2 nights

Love this property! Have stayed here a couple times & it never disappoints. Staff is very friendly & helpful. Rooms are spacious & very comfortable. Would definitely recommend!

8

Robert

Dec 21, 2024

·

Stayed 1 night

Valet was very accommodating, but the short staffing at check-in led to a delay since the front desk girl was sorting and selling gift cards to a customer as a double duty.

10

Melody

Dec 3, 2025

·

Stayed 1 night

staff was very helpful and polite , clean room

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central downtown Stone Harbor location that’s walkable to shops, restaurants, and bars. Some guests experienced noise from nearby construction or adjacent properties.

Related guest reviews

10

Brian

Jan 5, 2026

·

Stayed 1 night

Clean, modern, sophisticated. Great location in the middle of Stone Harbor

10

Christina

Feb 17, 2025

·

Stayed 1 night

The property was incredibly clean and nicely decorated. The location was fantastic and parking was convenient. Everything about our time there was wonderful. We would like to return in the summer!

10

Sharon

Sep 9, 2025

·

Stayed 1 night

Location

10

Megan

May 2, 2025

·

Stayed 1 night

Perfect location, beautiful room, would highly recommend!

8

Victoria

Mar 15, 2023

·

Stayed 2 nights

Lots of sewer work going on started at 7Am Very noisy under our window each day !

10

marietta

Jun 30, 2024

·

Stayed 1 night

Love the hotel location. Convenient and walkable!

8

Kathy

Mar 22, 2025

·

Stayed 1 night

Very nice hotel , comfortable rooms , excellent location. High end hotel.

10

Terri

Mar 28, 2025

·

Stayed 1 night

Great staff. Good proximity to shops,restaurants & bars.

10

Tracy

Dec 9, 2023

·

Stayed 1 night

Location was great. Right in the center of town.

10

Judith

May 25, 2025

·

Stayed 1 night

Wonderful location, beautifully decorated

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site dining and bars receive strong feedback for quality food, drinks, and friendly staff, with praise for the Water Star Grille and the lobby bar. Occasional drawbacks include outdoor areas unavailable during events and minor room-service issues.

Related guest reviews

10

Virginia

Apr 20, 2024

·

Stayed 2 nights

It is pre-season at the Jersey Shore. Stone Harbor and the Reeds were peaceful and relaxing most of the time. In the evenings, there are options in the hotel and in the town for live music and social gatherings. When the season starts, shops will open, and more eateries will open. I have been in Stone Harbor for the fullness of a summer season, but I enjoyed it this time in the beauty and quiet of spring and the beautiful room and facilities of the Reeds at Shelter Haven.

10

Mitchell

Dec 20, 2022

·

Stayed 2 nights

Great stay. Nice lobby bar. Great service

10

Kyle

Sep 9, 2025

·

Stayed 3 nights

Stay was great, very comfortable, hotel and staff were very accommodating and friendly. Had slight troubles with room service but over wise an excellent overall experience. Will certainly be back!

10

Catherine

Oct 23, 2025

·

Stayed 1 night

Everyone was really great. Look for Ashley tending bar. She is the best, lots of fun and makes a great drink.

10

Erica

Oct 26, 2025

·

Stayed 2 nights

The stay was excellent! Needed a fan for the room and extra pillows and they accommodated. Hot tub was nice and dinner and service at the restaurant was spectacular!

10

LYNNE

May 9, 2024

·

Stayed 1 night

Like everything! The main restaurant’s service & food was excellent!

10

Michael

May 23, 2024

·

Stayed 1 night

Place to stay in Stone Harbor. Park your car and everything is in walking distance. Rooms are clean and modern. Coffee maker in room. Good tv. Lobby nice and clean. Good bar.

10

Jane

Mar 8, 2025

·

Stayed 1 night

Such a friendly staff from the front desk, valet and the dinning room staff. Food and service were excellent!,

6

kerry

Jun 24, 2025

·

Stayed 1 night

There was a wedding going on so we were not able to use the outdoor dining facilities.. very disappointed

8

Robin M

Mar 26, 2025

·

Stayed 1 night

Bill, valet, was great! Also, Patrick in the hotel restaurant.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$142
February	$148
March	$167
April	$169
May	$333
June	$454
July	$619
August	$565
September	$354
October	$226
November	$177
December	$167

Su	Mo	Tu	We	Th	Fr	Sa
				1 $225	2 $435	3
4 $219	5 $219	6 $220	7 $223	8 $242	9 $446	10 $448
11 $267	12 $223	13 $223	14 $224	15 $239	16 $425	17 $420
18 $225	19 $275	20 $229	21 $272	22 $227	23	24
25 $228	26 $227	27 $223	28 $230	29 $231	30 $375	31 $392

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $268	21 $219	22 $274	23 $182	24	25	26 $479
27 $219	28 $202	29 $201	30 $188

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed (Spa-Side Junior Suite 2Nd Floor)

Standard Room, 1 King Bed (Spa-Side Town View King)

Standard Room, 2 Queen Beds, City View (Town View Queen)

Standard Room, 1 King Bed, Balcony, City View (Town View King with Balcony)

Standard Room, 1 King Bed (Spa-Side Towithn Viewith King with Balcony)

Standard Room, 1 King Bed, City View (Town View King)

Standard Room, 2 Queen Beds (Spa Side Town View Queen)

Guest reviews

Exceptional

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Reeds at Shelter Haven

Have a question?

Prices for upcoming dates