Name: Tel Star Motel
Address: 813 2nd Street West, Brooks, Canada, Brooks, Alberta, CA
Price range: $40–$45 per night
Rating: 7.73

What guests think

At Tel Star Motel, travellers consistently praise the friendly, accommodating staff and good value, while noting the property is older, with dated rooms and mixed upkeep that ranges from adequately maintained to needing better cleaning and repairs.

Multiple reviews mention clean, comfortable beds and quiet stays, but others report stained linens, lingering smoke odors, and housekeeping lapses. Amenities like kitchenettes and in-room appliances are appreciated, though some guests encountered nonworking air conditioners or TVs and very small bathrooms. Overall, expect a budget, no-frills stop with warm service and varying room conditions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several rooms include kitchenettes and basic appliances, which guests find convenient. However, there are several reports of malfunctioning air conditioners and occasional TV issues.

Related guest reviews

10

LINDA

Jun 13, 2025

·

Stayed 1 night

I liked it had a kitchenette and 2 beds where 1 was separated as its own room. Very convenient, could park right in front of door. We had a baby with us so unloading and reloading was very helpful. Didnot have continental breakfast but because it had kitchenette we could make our own from the ite.s we briught with us.

8

Emma

Jul 25, 2023

·

Stayed 1 night

The motel is older but clean and shower had good pressure out of the other more expensive hotels we stayed in 3 nights prior. Friendly staff, guy waited up for me for my late check in (midnight) and was very gracious about. Would stay there again 👍

4

Claudine

Aug 22, 2023

·

Stayed 3 nights

It's a very old motel in need of renovation. The checkin was terrible. The clerk couldn't find my reservation. Every hotel in Brooks were booked. Once he found it, I was informed no room was assigned to me. It took over 1 hr to sort it out. The room was dirty, with dust on the dishes, i had to clean the fridge and microwave before using them, the bath tub was disgusting, no hairdryer in the room and I had to ask for a remote for the TV as none was not in the room. At least the bed sheets were clean and the bed comfortable.

10

Kyle

Oct 31, 2025

·

Stayed 1 night

The place is under New Management. They have started to add small modern touches to the rooms: think lamps with charging ports for both USB and C cords. It is definately a motel, but little things like that really help a trip there go smooth.

6

Tammie

Jul 5, 2023

·

Stayed 1 night

The staff was great. Was not impressed that i was given the wrong room at 1st , had to pack and unpack again to a different room . Air conditioner didnt work. The maintenance man went above and beyond to try to fix the problem. Try to find us another room but that air conditioner didnt work either. Brought us a small fan till manger was available. Then the fan blade was put on backwards so that didnt work. Manager did come and give us a bigger fan and solved the problem, it did help and we could actually fall asleep. I probably will never stay there again, to much hassle.

6

Terry

Aug 20, 2023

·

Stayed 2 nights

The beds and bathroom were clean, but the small kitchen nook left something to be desired. The outside parking lot was littered with cigarette butts, and the stairs and upper deck could use a sweeping.

6

Ilan

Jul 15, 2025

·

Stayed 1 night

We booked this motel last minute and stayed only one night. The rooms are outdated and need a major renovation. It’s a cheap motel, but there are better and cheaper alternatives nearby, like Motel 6. The beds were good, but the room itself was in need of an update. It had a stove and a fridge, but the condition was poor.

4

Gregory

Jul 31, 2025

·

Stayed 1 night

I love the old Tel Star sign. Room was clean, TV worked and there was even a toaster. The bathroom was exceptionally small and I count not figure out how to switch the bath faucet over to the shower head. The inside door latch is broken. There was no place to leave (physical) key upon early checkout. (Some people had left their keys in ashtray besides office door. yuck).

2

Neil

Aug 20, 2025

·

Stayed 1 night

I would like a refund as i could not stay there. The ac does not work, nor the tv and i was bitten by fleas.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many guests describe clean rooms and comfortable, made-up beds, while others report stains, lingering smoke smells, dirty floors, and missed spots in bathrooms and kitchenettes.

Related guest reviews

10

Brandt

Aug 1, 2025

·

Stayed 1 night

Staff went above and beyond, rooms were clean and cozy

2

Travis

Sep 16, 2025

·

Stayed 1 night

The carpet was very, very worn. The sheets had coffee? Stains.

10

Renato

Jun 29, 2025

·

Stayed 1 night

Staff were friendly the guy from Nepal was accomodating and attentive. The room was tidy and looks clean. Washroom was clean.

2

Stacey

Jul 2, 2025

·

Stayed 1 night

They say you pay for what u get … I stayed at the motel 6 a couple weeks before for only 15 $ more and it was 100% better. This room was disgusting! Smelled like someone smoked in it for years, there were stains in the bed the curtains, chair and carpet. The tub was stained, the mirror was dirty. The a/c unit was gross , Thank god I brought my own blanket. I do not recommend . The only good thing about this place was the staff

8

Daniel

Aug 8, 2025

·

Stayed 1 night

The price was very reasonable, good, clean,comfortable .excellent value. Not the Ritz but your slso not paying ritz dollars. ,i had a long day driving snd this worked out perfectly to get off the hwy hang my hat and get some rest

4

Victoria

Aug 13, 2023

·

Stayed 1 night

C’est un viel hôtel ayant besoin de rénovations. Il y a encore des chambres fumeurs en 2023! La chambre puait et le ménage laissait à désirer. Il y avait des coquilles de pistaches dans le coin de la salle de bain derrière la porte et encore des cheveux dans le bain. Je n’y retournerais pas.

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6

Cory

Aug 9, 2025

·

Stayed 1 night

Nothing fancy but well kept and clean

8

JOHN

Oct 16, 2025

·

Stayed 4 nights

Enjoyed excellent service as well as a clean and quiet room.

6

Ashley

Aug 27, 2023

·

Stayed 2 nights

Customer service was great! Super friendly and professional. The room however left a lot to be desired. The floors under the bathroom sink were very dirty, there were crumbs around both beds, I found a used tissue on the floor beside one of the beds and the shower sprayed water all over the ceiling. Rooms are pretty outdated and just didn't feel clean or well maintained.

10

Laureli

Aug 8, 2025

·

Stayed 2 nights

Dated. But clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and basic, though many note comfortable beds and some units with kitchenettes or separate sleeping areas. Experiences vary on noise, with several finding it quiet but one noting morning traffic, and a few mention very small bathrooms.

Related guest reviews

6

Anthony

Jun 24, 2023

·

Stayed 1 night

Bathroom was way too small and there was a pungent smell from cleaning fluids. E needed to leave the door open for over an hour to sir out the room.

10

LINDA

Jun 13, 2025

·

Stayed 1 night

I liked it had a kitchenette and 2 beds where 1 was separated as its own room. Very convenient, could park right in front of door. We had a baby with us so unloading and reloading was very helpful. Didnot have continental breakfast but because it had kitchenette we could make our own from the ite.s we briught with us.

10

Sammy

Jan 30, 2023

·

Stayed 1 night

Nice and quiet, couldn't hear the tv next door.

10

Leslie

Jul 29, 2025

·

Stayed 1 night

Comfortable quiet stay

8

Amber

Aug 24, 2023

·

Stayed 1 night

This motel is great value for the budget conscious traveller. The beds are clean and fairly comfortable. The road outside thr motel is busy in the morning so it is loud. The clerk at check in was friendly and helpful.

6

Anthony

Jun 30, 2023

·

Old dated

8

JOHN

Oct 16, 2025

·

Stayed 4 nights

Enjoyed excellent service as well as a clean and quiet room.

6

Ivan

Jul 12, 2024

·

Stayed 1 night

Pretty rundown

8

Maria Jesusa

Aug 1, 2025

·

Stayed 1 night

Nice bed

6

Ilan

Jul 15, 2025

·

Stayed 1 night

We booked this motel last minute and stayed only one night. The rooms are outdated and need a major renovation. It’s a cheap motel, but there are better and cheaper alternatives nearby, like Motel 6. The beds were good, but the room itself was in need of an update. It had a stove and a fridge, but the condition was poor.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating, and responsive, with easy check-ins noted. A few guests reported check-in mix-ups or slow problem resolution.

Related guest reviews

8

Mike

Oct 17, 2023

·

Stayed 2 nights

Super easy check in, staff very friendly. Great for a quick two day work trip.

10

Noriel

Jun 14, 2024

·

Stayed 1 night

Staff are super great and very friendly. It’s a motel but the service is 5 star. I booked smoking by accident but they transfer me to non smoking. And gave me free Tim Hortons gift card

8

Valerie

Aug 24, 2024

·

Stayed 1 night

Everything was good. Came in late and reception was locked but rang the bell and was let in.

10

Jeff

Sep 28, 2025

·

Stayed 1 night

Clean, simple, and affordable. The owner greeted me at the check-in desk, and changed the water bottle in the cooler so I can fill up my own water supply. I’m not crazy about the room up on the second level because it means I have to go up some stairs, but hey for this price, who’s complaining.

4

Claudine

Aug 22, 2023

·

Stayed 3 nights

It's a very old motel in need of renovation. The checkin was terrible. The clerk couldn't find my reservation. Every hotel in Brooks were booked. Once he found it, I was informed no room was assigned to me. It took over 1 hr to sort it out. The room was dirty, with dust on the dishes, i had to clean the fridge and microwave before using them, the bath tub was disgusting, no hairdryer in the room and I had to ask for a remote for the TV as none was not in the room. At least the bed sheets were clean and the bed comfortable.

10

Renato

Jun 29, 2025

·

Stayed 1 night

Staff were friendly the guy from Nepal was accomodating and attentive. The room was tidy and looks clean. Washroom was clean.

6

Tammie

Jul 5, 2023

·

Stayed 1 night

The staff was great. Was not impressed that i was given the wrong room at 1st , had to pack and unpack again to a different room . Air conditioner didnt work. The maintenance man went above and beyond to try to fix the problem. Try to find us another room but that air conditioner didnt work either. Brought us a small fan till manger was available. Then the fan blade was put on backwards so that didnt work. Manager did come and give us a bigger fan and solved the problem, it did help and we could actually fall asleep. I probably will never stay there again, to much hassle.

6

Melissa

Sep 20, 2024

·

Stayed 1 night

The customer service was not good.

8

JOHN

Oct 16, 2025

·

Stayed 4 nights

Enjoyed excellent service as well as a clean and quiet room.

10

Clayton

Dec 4, 2025

·

Stayed 10 nights

Great staff

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AI-generated summary based on recent guest reviews

Location

Location is convenient for road travelers, with easy access, and some guests calling it a good stop when passing through Brooks. One review notes the town has limited attractions, and traffic noise was mentioned in the morning.

Related guest reviews

8

JOHN

Oct 21, 2025

·

Stayed 2 nights

Brooks is a small town with limited services and attractions.

10

Katherine

Apr 20, 2024

·

Stayed 1 night

Accessible and convenient. Friendly staff😇

10

Oluwatosin

Jun 30, 2025

·

Stayed 1 night

Very good for its location!

10

LINDA

Jun 13, 2025

·

Stayed 1 night

I liked it had a kitchenette and 2 beds where 1 was separated as its own room. Very convenient, could park right in front of door. We had a baby with us so unloading and reloading was very helpful. Didnot have continental breakfast but because it had kitchenette we could make our own from the ite.s we briught with us.

10

Naomi

Aug 1, 2023

·

Great stay! Nice and easy check in and check out, Great staff and convenient location!

8

Katherine

Feb 16, 2024

·

Stayed 1 night

Affordable and convenient

8

Amber

Aug 24, 2023

·

Stayed 1 night

This motel is great value for the budget conscious traveller. The beds are clean and fairly comfortable. The road outside thr motel is busy in the morning so it is loud. The clerk at check in was friendly and helpful.

8

Daniel

Aug 8, 2025

·

Stayed 1 night

The price was very reasonable, good, clean,comfortable .excellent value. Not the Ritz but your slso not paying ritz dollars. ,i had a long day driving snd this worked out perfectly to get off the hwy hang my hat and get some rest

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

10

LINDA

Jun 13, 2025

·

Stayed 1 night

I liked it had a kitchenette and 2 beds where 1 was separated as its own room. Very convenient, could park right in front of door. We had a baby with us so unloading and reloading was very helpful. Didnot have continental breakfast but because it had kitchenette we could make our own from the ite.s we briught with us.

10

Noriel

Jun 14, 2024

·

Stayed 1 night

Staff are super great and very friendly. It’s a motel but the service is 5 star. I booked smoking by accident but they transfer me to non smoking. And gave me free Tim Hortons gift card

6

Ilan

Jul 15, 2025

·

Stayed 1 night

We booked this motel last minute and stayed only one night. The rooms are outdated and need a major renovation. It’s a cheap motel, but there are better and cheaper alternatives nearby, like Motel 6. The beds were good, but the room itself was in need of an update. It had a stove and a fridge, but the condition was poor.

4

Gregory

Jul 31, 2025

·

Stayed 1 night

I love the old Tel Star sign. Room was clean, TV worked and there was even a toaster. The bathroom was exceptionally small and I count not figure out how to switch the bath faucet over to the shower head. The inside door latch is broken. There was no place to leave (physical) key upon early checkout. (Some people had left their keys in ashtray besides office door. yuck).

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AI-generated summary based on recent guest reviews

Month	Average price
January	$49
February	$47
March	$47
April	$49
May	$49
June	$45
July	$48
August	$48
September	$51
October	$53
November	$53
December	$51

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $45	18 $43	19 $42
20 $43	21 $42	22 $42	23 $43	24 $44	25 $45	26 $41
27 $41	28 $41	29 $42	30 $42

Su	Mo	Tu	We	Th	Fr	Sa
				1 $41	2 $42	3 $42
4 $41	5 $41	6 $41	7 $42	8 $40	9 $42	10 $42
11 $41	12 $42	13 $42	14 $41	15 $42	16 $41	17 $42
18 $41	19 $42	20 $42	21 $41	22 $41	23 $42	24 $42
25 $42	26 $42	27 $42	28 $43	29 $42	30 $42	31 $42

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Double Room, 2 Queen Beds, Smoking, Kitchenette

Double Room, 2 Queen Beds, Refrigerator & Microwave

Double Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Single Room, 1 King Bed

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Triple Room, Kitchenette

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Double Room, 2 Queen Beds, Kitchenette

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tel Star Motel

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Prices for upcoming dates