H10 Port Vell 4* Sup

Arrived at 10am just off a cruise and were greeted warmly by reception staff who checked us in quickly and stored our luggage. Hotel is in a great location, the marina is just across the road and the gothic quarter is also very close. On returning to the hotel we were offered a glass of Cava and received a voucher for a bottle of wine due to our Platinum status which we enjoyed sitting in the sun at the rooftop bar. Highly recommended.

The room was comfortable and clean with some nice included amenities like bottled water and coffee, the bathroom products were Rituals which added a touch of luxe. We spent some time after check-in on the rooftop with some drinks, a great spot to look over the marina! The staff were also really lovely and helped us with transfers to the airport, we would love to stay again!

Excelent Buffet Breakfast, a very clean room and a very good staff.

Very clean room and nice shower. Staff at reception polite. Hotel nicely located between beach and old town, close to metro. Mini shallow pool on top was nice, but bartender (man) was rude: would not allow me to eat a sandwich near the pool and did not offer another solution while reception told me I could on the top deck. Difficult to get a chair near pool because staff don’t replace used towels when people leave. Hardly slept because of door from stair case constantly slamming. Talked to staff about it but nothing was done (a simple stopper or piece of rubber could have done the job). They did not even offer to change us room. Bed really hard and uncomfortable, same for the super thin pillows. Loud noises from people on the street most of the night, then replaced by cleaning and other trucks. Only an elevator was working properly, the other one was broken the entire 4 days we were there. Cleaning staff comes late in the afternoon. Hotel does not respond to inquiries sent via hotel.com messages.

Excellent hotel. Perfect location. Staff great. Very much recommended ⭐️⭐️⭐️⭐️⭐️