GRAND BASE Iolani
From
$79
/ night
Select dates to see prices and availability
From
$79
/ night
About this property
At GRAND BASE IOLANI, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the serviced apartment to ensure you stay connected during your visit.Complimentary par...
Location
Noguchi Motomachi, a neighborhood in Beppu, is home to GRAND BASE Iolani. JR Oita City and Tokiwa Wasada Town Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hells of Beppu and Aso Kuju National Park. Beppu Tower and Beppu Rakutenchi are also worth visiting.
Room options
9
Comfort Triple Room
Room details
2 Full Beds
and 1 Twin Bed
Sleeps 5
398 ft²
Air ConditioningKitchenetteRefrigeratorAccessible by StairsHot Tub
10
Standard Twin Room
Room details
2 Full Beds
Sleeps 4
431 ft²
Air ConditioningKitchenetteRefrigeratorAccessible by StairsHot Tub
9
Superior Triple Room
Room details
3× Full Beds
484 ft²
Air ConditioningKitchenetteRefrigeratorAccessible by StairsHot Tub
10
Twin Room
Room details
2 Full Beds
Sleeps 4
388 ft²
Air ConditioningKitchenetteRefrigeratorAccessible by StairsHot Tub
Guest reviews of GRAND BASE Iolani
8.4
Very good
Based on 865 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, travellers describe GRAND BASE Iolani as a modern, spacious, apartment-style stay near Beppu Station, with comfortable beds, in-room laundry and kitchenettes, and straightforward self check-in, offering good value for families and longer visits.
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What guests think
Across recent reviews, travellers describe GRAND BASE Iolani as a modern, spacious, apartment-style stay near Beppu Station, with comfortable beds, in-room laundry and kitchenettes, and straightforward self check-in, offering good value for families and longer visits.
Common drawbacks include very limited on-site parking and occasional self check-in tablet or network issues that slowed access; there is also no lift to upper floors. Cleanliness is generally good, but several guests reported housekeeping misses and bathroom odors or slow drainage. Some guests struggled to find the building, and dining options require a short walk. Overall, expect a roomy, well-equipped stay with light staffing and a few operational quirks.
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AI-generated summary based on recent guest reviews
Facilities
Units are modern and well equipped with kitchenettes and in-room laundry; some showers double as dryers. Drawbacks include very limited on-site parking and occasional self-check-in tablet issues; note there is no lift to upper floors.
Related guest reviews
8
Leslie
Aug 22, 2022
·
Stayed 16 nights
The property is exceptionally roomy with a mini-kitchen, shower room and washing machine. Shower serves as a drying room for clothing. Parking lot has only 3 spaces. Location is close to shopping and train station. Only complaint is that self check-in screen didn’t work and as people tried to check-in through the week they had to request assistance to be able to gain access. Overall though it’s a great value for a short or jong term stay.
The property is exceptionally roomy with a mini-kitchen, shower room and washing machine. Shower serves as a drying room for clothing. Parking lot has only 3 spaces. Location is close to shopping and train station. Only complaint is that self check-in screen didn’t work and as people tried to check-in through the week they had to request assistance to be able to gain access. Overall though it’s a great value for a short or jong term stay.
8
Yukari
Mar 18, 2025
·
Stayed 1 night
総合的にはよかったし、洗濯機も置いてあってすごく便利でした！ また利用したいと思っておりますが、、、お風呂場とトイレの臭いが気になったのと、洗面台の流れが悪かったところで施設のコンディションは☆2をつけさせて頂きました。 駐車場が少ないのも難点で、もしこちらに泊まられるなら予め近くのパーキングを探しておいた方がよいです。
総合的にはよかったし、洗濯機も置いてあってすごく便利でした！ また利用したいと思っておりますが、、、お風呂場とトイレの臭いが気になったのと、洗面台の流れが悪かったところで施設のコンディションは☆2をつけさせて頂きました。 駐車場が少ないのも難点で、もしこちらに泊まられるなら予め近くのパーキングを探しておいた方がよいです。
10
David
Apr 17, 2025
·
Stayed 3 nights
New, modern property. Has a washing machine and a shower/bathroom that also acts as a clothes dryer. Close to train station and supermarket. No lift for 2nd floor. Though we didnt have a car, there was one available space that was free.
New, modern property. Has a washing machine and a shower/bathroom that also acts as a clothes dryer. Close to train station and supermarket. No lift for 2nd floor. Though we didnt have a car, there was one available space that was free.
8
Johnathan
Sep 18, 2023
·
Stayed 2 nights
Location was not too far from food place but need to walk. Room is comfortable and nice and brand new building. But only have 2 park lot but able to park at the open space opposite. Overall, good experience.
Location was not too far from food place but need to walk. Room is comfortable and nice and brand new building. But only have 2 park lot but able to park at the open space opposite. Overall, good experience.
2
??
Apr 12, 2025
·
Stayed 2 nights
ここに２泊も予約してしまったことをとても後悔しました。 まず駐車スペースが３台しかないので、早いもの勝ち。なければないで近隣のパーキングでも案内があれば良かったですが、土地勘のない者にそれを自身で探すのはなかなか難しく、
ここに２泊も予約してしまったことをとても後悔しました。 まず駐車スペースが３台しかないので、早いもの勝ち。なければないで近隣のパーキングでも案内があれば良かったですが、土地勘のない者にそれを自身で探すのはなかなか難しく、
10
Jason
Dec 16, 2024
·
Stayed 1 night
One of the best hotel rooms I've stayed in. Spacious, fully furnished with large beds, dining table, sofa, large fridge and cooking facilities. This is a self-check-in hotel so you will have to fill up all the details yourself and use an intercom to talk to a service agent. Very limited parking of only two spaces. Limited shopping and dining options in the very quiet area.
One of the best hotel rooms I've stayed in. Spacious, fully furnished with large beds, dining table, sofa, large fridge and cooking facilities. This is a self-check-in hotel so you will have to fill up all the details yourself and use an intercom to talk to a service agent. Very limited parking of only two spaces. Limited shopping and dining options in the very quiet area.
10
Jamyang
Sep 22, 2025
·
Stayed 1 night
It’s pretty. Self check in. Simple and quick. Rooms are nice. Comfy beds. Good internet. Smart TV. All good.
It’s pretty. Self check in. Simple and quick. Rooms are nice. Comfy beds. Good internet. Smart TV. All good.
6
Benny
Jan 12, 2024
·
Stayed 2 nights
Good location and place, but bad customer service. Clean place with beds, kitchenette, shower, and washing machine. A major hiccup - bad customer service. Unmanned accommodation, so had to contact customer service via the tablet in the lobby entrance for any issue. No hot water for shower on winter night. Customer service staff unhelpful and bad attitude. Claimed that we didn't follow instructions. Contacted Hotels.com customer service agent, equally bad. 1st agent tried to brush me off by saying that he would give me 67 bucks to end case. Literally treating me like a beggar. Had to get 2-3 agents for someone to get hotel staff to do the right thing. Ended up the room tablet (with all instructions) was spoilt when technician came to check heater. Technician who came by was helpful and took time to explain workaround approach and how to make things work.
Good location and place, but bad customer service. Clean place with beds, kitchenette, shower, and washing machine. A major hiccup - bad customer service. Unmanned accommodation, so had to contact customer service via the tablet in the lobby entrance for any issue. No hot water for shower on winter night. Customer service staff unhelpful and bad attitude. Claimed that we didn't follow instructions. Contacted Hotels.com customer service agent, equally bad. 1st agent tried to brush me off by saying that he would give me 67 bucks to end case. Literally treating me like a beggar. Had to get 2-3 agents for someone to get hotel staff to do the right thing. Ended up the room tablet (with all instructions) was spoilt when technician came to check heater. Technician who came by was helpful and took time to explain workaround approach and how to make things work.
10
Circle
Apr 14, 2023
·
Stayed 1 night
房間好好,地方很大, 女兒及我很喜歡 有小型廚房內有微波爐可以食物加熱, 十分好
房間好好,地方很大, 女兒及我很喜歡 有小型廚房內有微波爐可以食物加熱, 十分好
10
Siu Wai
Apr 8, 2023
·
Stayed 3 nights
設備良好！ 旅館的設備優良、 先進 ，有溫水泡浴預先準備好的功能 ，有自動感應燈，性能良好 乾淨整潔！ 旅館裝修新， 非常舒適！ 唯獨缺點是入住時，發現店主未有添置紙巾和洗手液 ，使用洗手間時感到很驚訝， 但經溝通後，店主第二天補上。
設備良好！ 旅館的設備優良、 先進 ，有溫水泡浴預先準備好的功能 ，有自動感應燈，性能良好 乾淨整潔！ 旅館裝修新， 非常舒適！ 唯獨缺點是入住時，發現店主未有添置紙巾和洗手液 ，使用洗手間時感到很驚訝， 但經溝通後，店主第二天補上。
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found the property new and very clean, but several reported housekeeping misses and bathroom issues like lingering odors or slow drainage.
Related guest reviews
8
Yukari
Mar 18, 2025
·
Stayed 1 night
総合的にはよかったし、洗濯機も置いてあってすごく便利でした！ また利用したいと思っておりますが、、、お風呂場とトイレの臭いが気になったのと、洗面台の流れが悪かったところで施設のコンディションは☆2をつけさせて頂きました。 駐車場が少ないのも難点で、もしこちらに泊まられるなら予め近くのパーキングを探しておいた方がよいです。
総合的にはよかったし、洗濯機も置いてあってすごく便利でした！ また利用したいと思っておりますが、、、お風呂場とトイレの臭いが気になったのと、洗面台の流れが悪かったところで施設のコンディションは☆2をつけさせて頂きました。 駐車場が少ないのも難点で、もしこちらに泊まられるなら予め近くのパーキングを探しておいた方がよいです。
2
Kwok Tang
Mar 21, 2025
·
Stayed 2 nights
It's a stylish hotel and the interior design is new and comfortable. However, the house keeping didn't do the job well. Potato chip under the sofa and the edge of cushion. The floor was not wiped, and some hairs found on my bedding. Table had juice residual (sticky). My room wifi not working. The most terrible area is the toilet, toilet board is not clean and ventilation is not working, the smell not disappear for 2 days. I really like the size and the setup of the room, but the cleaniness is terrible.
It's a stylish hotel and the interior design is new and comfortable. However, the house keeping didn't do the job well. Potato chip under the sofa and the edge of cushion. The floor was not wiped, and some hairs found on my bedding. Table had juice residual (sticky). My room wifi not working. The most terrible area is the toilet, toilet board is not clean and ventilation is not working, the smell not disappear for 2 days. I really like the size and the setup of the room, but the cleaniness is terrible.
6
KAZUYA
Aug 11, 2025
·
Stayed 1 night
施設自体は良かったのですが、トイレとお風呂の掃除状態が気になりました。トイレも自身で掃除したらきれいになったのでもう少しきちんと清掃してもらえればと感じました。 また、タオルの場所が最初分からなくて戸惑いました。
施設自体は良かったのですが、トイレとお風呂の掃除状態が気になりました。トイレも自身で掃除したらきれいになったのでもう少しきちんと清掃してもらえればと感じました。 また、タオルの場所が最初分からなくて戸惑いました。
8
久美
Mar 27, 2022
·
Stayed 1 night
トイレの換気扇があったのか、なかったのか…匂いがちょっとこもる感じがして気になった。 トイレのスリッパは、用意していて欲しかったです。
トイレの換気扇があったのか、なかったのか…匂いがちょっとこもる感じがして気になった。 トイレのスリッパは、用意していて欲しかったです。
10
Stella
Apr 29, 2023
·
Stayed 1 night
乾淨，且離別府站步行5分鐘即可達! Check-in及Check-out流暢且便利，有機會回訪會再入住。
乾淨，且離別府站步行5分鐘即可達! Check-in及Check-out流暢且便利，有機會回訪會再入住。
8
masao
Aug 9, 2024
·
Stayed 1 night
残念なところがありました。1.それは洗面台の排水が詰まっていて流れがよくない事。2.バスマットが用意されていない事3.お風呂のボディーシャンプーの量が少ない事
残念なところがありました。1.それは洗面台の排水が詰まっていて流れがよくない事。2.バスマットが用意されていない事3.お風呂のボディーシャンプーの量が少ない事
10
AKIHIKO
Jan 2, 2023
·
Stayed 1 night
とても綺麗で良かったです。 また、泊まりたいと思います。
とても綺麗で良かったです。 また、泊まりたいと思います。
8
YUKAKO
Feb 27, 2023
·
Stayed 3 nights
一点消臭剤の香りなのか、部屋の匂いがきつすぎたので改善してほしい。 それ以外は清潔で設備も申し分なく大変快適に過ごせました。
一点消臭剤の香りなのか、部屋の匂いがきつすぎたので改善してほしい。 それ以外は清潔で設備も申し分なく大変快適に過ごせました。
10
LEE
Aug 1, 2025
·
Stayed 1 night
성인 4명의 가족여행이었는데 모두가 1방에 같이 지낼 수 있어서 좋았음. 새 건물인지 내부가 모두 깨끗했고, 넓직해서 전혀 불편이 없었음. 벳푸역에서 걸어다닐 거리라 편리. 가성비 훌륭함. 벳부에 다른 호텔 여럿 경험했는데 다음에도 여기서 다시 묵을 것 같음
성인 4명의 가족여행이었는데 모두가 1방에 같이 지낼 수 있어서 좋았음. 새 건물인지 내부가 모두 깨끗했고, 넓직해서 전혀 불편이 없었음. 벳푸역에서 걸어다닐 거리라 편리. 가성비 훌륭함. 벳부에 다른 호텔 여럿 경험했는데 다음에도 여기서 다시 묵을 것 같음
10
Toshiharu
Aug 17, 2022
·
Stayed 1 night
家族4人で利用しました。とても広くきれいです。他の部屋の物音も聞こえません。モデルルームに泊まらせてもらった感じです。
家族4人で利用しました。とても広くきれいです。他の部屋の物音も聞こえません。モデルルームに泊まらせてもらった感じです。
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, modern, and comfortable, with layouts suited to families and longer stays.
Related guest reviews
8
Leslie
Aug 22, 2022
·
Stayed 16 nights
The property is exceptionally roomy with a mini-kitchen, shower room and washing machine. Shower serves as a drying room for clothing. Parking lot has only 3 spaces. Location is close to shopping and train station. Only complaint is that self check-in screen didn’t work and as people tried to check-in through the week they had to request assistance to be able to gain access. Overall though it’s a great value for a short or jong term stay.
The property is exceptionally roomy with a mini-kitchen, shower room and washing machine. Shower serves as a drying room for clothing. Parking lot has only 3 spaces. Location is close to shopping and train station. Only complaint is that self check-in screen didn’t work and as people tried to check-in through the week they had to request assistance to be able to gain access. Overall though it’s a great value for a short or jong term stay.
2
Kwok Tang
Mar 21, 2025
·
Stayed 2 nights
It's a stylish hotel and the interior design is new and comfortable. However, the house keeping didn't do the job well. Potato chip under the sofa and the edge of cushion. The floor was not wiped, and some hairs found on my bedding. Table had juice residual (sticky). My room wifi not working. The most terrible area is the toilet, toilet board is not clean and ventilation is not working, the smell not disappear for 2 days. I really like the size and the setup of the room, but the cleaniness is terrible.
It's a stylish hotel and the interior design is new and comfortable. However, the house keeping didn't do the job well. Potato chip under the sofa and the edge of cushion. The floor was not wiped, and some hairs found on my bedding. Table had juice residual (sticky). My room wifi not working. The most terrible area is the toilet, toilet board is not clean and ventilation is not working, the smell not disappear for 2 days. I really like the size and the setup of the room, but the cleaniness is terrible.
10
David
Apr 17, 2025
·
Stayed 3 nights
New, modern property. Has a washing machine and a shower/bathroom that also acts as a clothes dryer. Close to train station and supermarket. No lift for 2nd floor. Though we didnt have a car, there was one available space that was free.
New, modern property. Has a washing machine and a shower/bathroom that also acts as a clothes dryer. Close to train station and supermarket. No lift for 2nd floor. Though we didnt have a car, there was one available space that was free.
10
Jason
Dec 16, 2024
·
Stayed 1 night
One of the best hotel rooms I've stayed in. Spacious, fully furnished with large beds, dining table, sofa, large fridge and cooking facilities. This is a self-check-in hotel so you will have to fill up all the details yourself and use an intercom to talk to a service agent. Very limited parking of only two spaces. Limited shopping and dining options in the very quiet area.
One of the best hotel rooms I've stayed in. Spacious, fully furnished with large beds, dining table, sofa, large fridge and cooking facilities. This is a self-check-in hotel so you will have to fill up all the details yourself and use an intercom to talk to a service agent. Very limited parking of only two spaces. Limited shopping and dining options in the very quiet area.
10
Jamyang
Sep 22, 2025
·
Stayed 1 night
It’s pretty. Self check in. Simple and quick. Rooms are nice. Comfy beds. Good internet. Smart TV. All good.
It’s pretty. Self check in. Simple and quick. Rooms are nice. Comfy beds. Good internet. Smart TV. All good.
10
Crystal Chi Ian
Jun 16, 2025
·
Stayed 1 night
Clear and nice place
Clear and nice place
10
Circle
Apr 14, 2023
·
Stayed 1 night
房間好好,地方很大, 女兒及我很喜歡 有小型廚房內有微波爐可以食物加熱, 十分好
房間好好,地方很大, 女兒及我很喜歡 有小型廚房內有微波爐可以食物加熱, 十分好
10
LEE
Aug 1, 2025
·
Stayed 1 night
성인 4명의 가족여행이었는데 모두가 1방에 같이 지낼 수 있어서 좋았음. 새 건물인지 내부가 모두 깨끗했고, 넓직해서 전혀 불편이 없었음. 벳푸역에서 걸어다닐 거리라 편리. 가성비 훌륭함. 벳부에 다른 호텔 여럿 경험했는데 다음에도 여기서 다시 묵을 것 같음
성인 4명의 가족여행이었는데 모두가 1방에 같이 지낼 수 있어서 좋았음. 새 건물인지 내부가 모두 깨끗했고, 넓직해서 전혀 불편이 없었음. 벳푸역에서 걸어다닐 거리라 편리. 가성비 훌륭함. 벳부에 다른 호텔 여럿 경험했는데 다음에도 여기서 다시 묵을 것 같음
10
Toshiharu
Aug 17, 2022
·
Stayed 1 night
家族4人で利用しました。とても広くきれいです。他の部屋の物音も聞こえません。モデルルームに泊まらせてもらった感じです。
家族4人で利用しました。とても広くきれいです。他の部屋の物音も聞こえません。モデルルームに泊まらせてもらった感じです。
6
Alberto
Aug 15, 2025
·
Stayed 2 nights
Apartment doesn’t have windows to see anything outside; also it is not a rack to dry the clothing after washed
Apartment doesn’t have windows to see anything outside; also it is not a rack to dry the clothing after washed
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AI-generated summary based on recent guest reviews
Service
Self check-in is convenient when it works, but multiple reviews mention delays from malfunctioning tablets or network problems and difficulty reaching staff by phone or intercom. Service responses ranged from quick and helpful to unhelpful.
Related guest reviews
8
Leslie
Aug 22, 2022
·
Stayed 16 nights
The property is exceptionally roomy with a mini-kitchen, shower room and washing machine. Shower serves as a drying room for clothing. Parking lot has only 3 spaces. Location is close to shopping and train station. Only complaint is that self check-in screen didn’t work and as people tried to check-in through the week they had to request assistance to be able to gain access. Overall though it’s a great value for a short or jong term stay.
The property is exceptionally roomy with a mini-kitchen, shower room and washing machine. Shower serves as a drying room for clothing. Parking lot has only 3 spaces. Location is close to shopping and train station. Only complaint is that self check-in screen didn’t work and as people tried to check-in through the week they had to request assistance to be able to gain access. Overall though it’s a great value for a short or jong term stay.
8
kasumi
Mar 16, 2025
·
Stayed 2 nights
綺麗でよかった。 チェックインもスムーズに行えた。
綺麗でよかった。 チェックインもスムーズに行えた。
8
NAO
Aug 14, 2022
·
Stayed 1 night
マイナス点は、チェックインの時にネットワーク故障!?で電話でチェックイン対応していただきましたので、お部屋に入るまで時間がかかったことと、２階の廊下が真っ暗で電気のスイッチが見当たらなかったことです。プラス点は、お部屋、外観共新しくキレイで居心地が良かったことです。総合的には、また泊まりたいなと思いました。
マイナス点は、チェックインの時にネットワーク故障!?で電話でチェックイン対応していただきましたので、お部屋に入るまで時間がかかったことと、２階の廊下が真っ暗で電気のスイッチが見当たらなかったことです。プラス点は、お部屋、外観共新しくキレイで居心地が良かったことです。総合的には、また泊まりたいなと思いました。
6
annick
Mar 24, 2023
·
Stayed 5 nights
Everything was great and you responded very fast with our arrival issues related to absence of appliance manuals in English. Thank you! For Europeans and Americans: Please make sure you have these manuals in English and also explain that the dryer is in the shower (ventilation dryer) or otherwise no one would know! Thank you
Everything was great and you responded very fast with our arrival issues related to absence of appliance manuals in English. Thank you! For Europeans and Americans: Please make sure you have these manuals in English and also explain that the dryer is in the shower (ventilation dryer) or otherwise no one would know! Thank you
6
CHUNG YUNG
Apr 15, 2024
·
Stayed 1 night
酒店地點難找。入門口 check in 全程電腦化。浪費我們太多時間
酒店地點難找。入門口 check in 全程電腦化。浪費我們太多時間
8
??
Aug 14, 2022
·
Stayed 1 night
玄関のタブレットが使えなくて、電話もなかなか繋がらず、チェックインに時間を要しました。
玄関のタブレットが使えなくて、電話もなかなか繋がらず、チェックインに時間を要しました。
10
Jason
Dec 16, 2024
·
Stayed 1 night
One of the best hotel rooms I've stayed in. Spacious, fully furnished with large beds, dining table, sofa, large fridge and cooking facilities. This is a self-check-in hotel so you will have to fill up all the details yourself and use an intercom to talk to a service agent. Very limited parking of only two spaces. Limited shopping and dining options in the very quiet area.
One of the best hotel rooms I've stayed in. Spacious, fully furnished with large beds, dining table, sofa, large fridge and cooking facilities. This is a self-check-in hotel so you will have to fill up all the details yourself and use an intercom to talk to a service agent. Very limited parking of only two spaces. Limited shopping and dining options in the very quiet area.
8
JONGSOO
Nov 21, 2024
·
Stayed 2 nights
입실하는데 다소 시간이 걸리는 것 이외는 좋은 인상을 남긴 호텔입니다. 혹시라도 영어나 일본어를 잘하지 못하시는 분은 좀 생각해봐야 할 호텔입니다.
입실하는데 다소 시간이 걸리는 것 이외는 좋은 인상을 남긴 호텔입니다. 혹시라도 영어나 일본어를 잘하지 못하시는 분은 좀 생각해봐야 할 호텔입니다.
10
Jamyang
Sep 22, 2025
·
Stayed 1 night
It’s pretty. Self check in. Simple and quick. Rooms are nice. Comfy beds. Good internet. Smart TV. All good.
It’s pretty. Self check in. Simple and quick. Rooms are nice. Comfy beds. Good internet. Smart TV. All good.
6
Benny
Jan 12, 2024
·
Stayed 2 nights
Good location and place, but bad customer service. Clean place with beds, kitchenette, shower, and washing machine. A major hiccup - bad customer service. Unmanned accommodation, so had to contact customer service via the tablet in the lobby entrance for any issue. No hot water for shower on winter night. Customer service staff unhelpful and bad attitude. Claimed that we didn't follow instructions. Contacted Hotels.com customer service agent, equally bad. 1st agent tried to brush me off by saying that he would give me 67 bucks to end case. Literally treating me like a beggar. Had to get 2-3 agents for someone to get hotel staff to do the right thing. Ended up the room tablet (with all instructions) was spoilt when technician came to check heater. Technician who came by was helpful and took time to explain workaround approach and how to make things work.
Good location and place, but bad customer service. Clean place with beds, kitchenette, shower, and washing machine. A major hiccup - bad customer service. Unmanned accommodation, so had to contact customer service via the tablet in the lobby entrance for any issue. No hot water for shower on winter night. Customer service staff unhelpful and bad attitude. Claimed that we didn't follow instructions. Contacted Hotels.com customer service agent, equally bad. 1st agent tried to brush me off by saying that he would give me 67 bucks to end case. Literally treating me like a beggar. Had to get 2-3 agents for someone to get hotel staff to do the right thing. Ended up the room tablet (with all instructions) was spoilt when technician came to check heater. Technician who came by was helpful and took time to explain workaround approach and how to make things work.
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AI-generated summary based on recent guest reviews
Location
Walkable to Beppu Station and shopping, with dining reachable on foot. However, several guests found the building hard to locate.
Related guest reviews
8
Leslie
Aug 22, 2022
·
Stayed 16 nights
The property is exceptionally roomy with a mini-kitchen, shower room and washing machine. Shower serves as a drying room for clothing. Parking lot has only 3 spaces. Location is close to shopping and train station. Only complaint is that self check-in screen didn’t work and as people tried to check-in through the week they had to request assistance to be able to gain access. Overall though it’s a great value for a short or jong term stay.
The property is exceptionally roomy with a mini-kitchen, shower room and washing machine. Shower serves as a drying room for clothing. Parking lot has only 3 spaces. Location is close to shopping and train station. Only complaint is that self check-in screen didn’t work and as people tried to check-in through the week they had to request assistance to be able to gain access. Overall though it’s a great value for a short or jong term stay.
10
David
Apr 17, 2025
·
Stayed 3 nights
New, modern property. Has a washing machine and a shower/bathroom that also acts as a clothes dryer. Close to train station and supermarket. No lift for 2nd floor. Though we didnt have a car, there was one available space that was free.
New, modern property. Has a washing machine and a shower/bathroom that also acts as a clothes dryer. Close to train station and supermarket. No lift for 2nd floor. Though we didnt have a car, there was one available space that was free.
6
CHUNG YUNG
Apr 15, 2024
·
Stayed 1 night
酒店地點難找。入門口 check in 全程電腦化。浪費我們太多時間
酒店地點難找。入門口 check in 全程電腦化。浪費我們太多時間
8
Johnathan
Sep 18, 2023
·
Stayed 2 nights
Location was not too far from food place but need to walk. Room is comfortable and nice and brand new building. But only have 2 park lot but able to park at the open space opposite. Overall, good experience.
Location was not too far from food place but need to walk. Room is comfortable and nice and brand new building. But only have 2 park lot but able to park at the open space opposite. Overall, good experience.
10
Jason
Dec 16, 2024
·
Stayed 1 night
One of the best hotel rooms I've stayed in. Spacious, fully furnished with large beds, dining table, sofa, large fridge and cooking facilities. This is a self-check-in hotel so you will have to fill up all the details yourself and use an intercom to talk to a service agent. Very limited parking of only two spaces. Limited shopping and dining options in the very quiet area.
One of the best hotel rooms I've stayed in. Spacious, fully furnished with large beds, dining table, sofa, large fridge and cooking facilities. This is a self-check-in hotel so you will have to fill up all the details yourself and use an intercom to talk to a service agent. Very limited parking of only two spaces. Limited shopping and dining options in the very quiet area.
10
Stella
Apr 29, 2023
·
Stayed 1 night
乾淨，且離別府站步行5分鐘即可達! Check-in及Check-out流暢且便利，有機會回訪會再入住。
乾淨，且離別府站步行5分鐘即可達! Check-in及Check-out流暢且便利，有機會回訪會再入住。
10
Bommi
Apr 5, 2024
·
비슷한이름의 숙소가 근처에있어서 헤매다가 들어갔어요 같은host의 여러지점이 있더라구요 시설이랑은 좋았는데 담배피는곳이 현관바로앞이라서 호텔안에 담배냄새가 너무 많이나요
비슷한이름의 숙소가 근처에있어서 헤매다가 들어갔어요 같은host의 여러지점이 있더라구요 시설이랑은 좋았는데 담배피는곳이 현관바로앞이라서 호텔안에 담배냄새가 너무 많이나요
10
David
Apr 14, 2025
·
Stayed 3 nights
Great everything, 5 min away from Beppu station and near shopping area's. Keep up the good work!!
Great everything, 5 min away from Beppu station and near shopping area's. Keep up the good work!!
10
LEE
Aug 1, 2025
·
Stayed 1 night
성인 4명의 가족여행이었는데 모두가 1방에 같이 지낼 수 있어서 좋았음. 새 건물인지 내부가 모두 깨끗했고, 넓직해서 전혀 불편이 없었음. 벳푸역에서 걸어다닐 거리라 편리. 가성비 훌륭함. 벳부에 다른 호텔 여럿 경험했는데 다음에도 여기서 다시 묵을 것 같음
성인 4명의 가족여행이었는데 모두가 1방에 같이 지낼 수 있어서 좋았음. 새 건물인지 내부가 모두 깨끗했고, 넓직해서 전혀 불편이 없었음. 벳푸역에서 걸어다닐 거리라 편리. 가성비 훌륭함. 벳부에 다른 호텔 여럿 경험했는데 다음에도 여기서 다시 묵을 것 같음
6
MAN WING SAMMI
Jul 22, 2023
·
Stayed 1 night
room os cleaning but not easy to find thr building
room os cleaning but not easy to find thr building
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
Was this helpful?
AI-generated summary based on recent guest reviews
10
Jamyang
Sep 22, 2025
·
Stayed 1 night
It’s pretty. Self check in. Simple and quick. Rooms are nice. Comfy beds. Good internet. Smart TV. All good.
It’s pretty. Self check in. Simple and quick. Rooms are nice. Comfy beds. Good internet. Smart TV. All good.
6
Alberto
Aug 15, 2025
·
Stayed 2 nights
Apartment doesn’t have windows to see anything outside; also it is not a rack to dry the clothing after washed
Apartment doesn’t have windows to see anything outside; also it is not a rack to dry the clothing after washed
10
Crystal Chi Ian
Jun 16, 2025
·
Stayed 1 night
Clear and nice place
Clear and nice place
10
Susanne
May 7, 2025
·
Stayed 2 nights
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10
David
Apr 17, 2025
·
Stayed 3 nights
New, modern property. Has a washing machine and a shower/bathroom that also acts as a clothes dryer. Close to train station and supermarket. No lift for 2nd floor. Though we didnt have a car, there was one available space that was free.
New, modern property. Has a washing machine and a shower/bathroom that also acts as a clothes dryer. Close to train station and supermarket. No lift for 2nd floor. Though we didnt have a car, there was one available space that was free.
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 10:00
FAQs about GRAND BASE Iolani
Is parking available at the property?
Complimentary parking is available for guests, and it is on-site.
Are pets allowed at the property?
No pets are allowed at the property, including service animals.
What are the check-in and check-out times?
Check-in time starts at 15:00, and check-out time ends at 10:00. Early or late check-in/check-out availability is not specified, but guests can contact the property for requests.
Where is the property located in relation to key landmarks?
The property is located in Beppu, close to JR Oita City and Tokiwa Wasada Town Mall, with attractions like Hells of Beppu and Aso Kuju National Park nearby.
What are the policies for guests staying with children?
Children are welcome at the property.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-27: NO DATA
- 2026-09-28: 77.88497751432038USD
- 2026-09-29: 65.73616643758774USD
- 2026-09-30: 69.43454815852738USD
- 2026-10-01: 61.93822368259049USD
- 2026-10-02: 78.55633756249237USD
- 2026-10-03: 185.93451833680726USD
- 2026-10-04: 73.199768207901USD
- 2026-10-05: 63.50219196772004USD
- 2026-10-06: 91.99770202031708USD
- 2026-10-07: 73.199768207901USD
- 2026-10-08: 68.85876132231141USD
- 2026-10-09: 100.05627903743745USD
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: 91.30058385245515USD
- 2026-10-13: 95.71128866905212USD
- 2026-10-14: 91.59881566681672USD
- 2026-10-15: 91.59881566681672USD
- 2026-10-16: NO DATA
- 2026-10-17: 228.97248303507996USD
- 2026-10-18: NO DATA
- 2026-10-19: 99.0682451249237USD
- 2026-10-20: 68.85876132231141USD
- 2026-10-21: 68.85876132231141USD
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: 224.99205511070252USD
- 2026-10-25: 80.90605433803559USD
- 2026-10-26: 83.93281565245057USD
- 2026-10-27: 83.08652082712555USD
- 2026-10-28: 83.09647519480896USD
- 2026-10-29: NO DATA
- 2026-10-30: 102.53907364563752USD
- 2026-10-31: 242.04398241711428USD
- 2026-11-01: 195.23588991452027USD
- 2026-11-02: 148.60237636599732USD
- 2026-11-03: 129.89175806645204USD
- 2026-11-04: 106.1322619134903USD
- 2026-11-05: 102.55136255988312USD
- 2026-11-06: 132.22156610662842USD
- 2026-11-07: 235.07162044729617USD
- 2026-11-08: 94.43686056861115USD
- 2026-11-09: 92.91352988302613USD
- 2026-11-10: 117.75411202374268USD
- 2026-11-11: 113.91166534766388USD
- 2026-11-12: 113.3441448891449USD
- 2026-11-13: 129.89175806645204USD
- 2026-11-14: NO DATA
- 2026-11-15: 81.04387937132263USD
- 2026-11-16: 102.55136255988312USD
- 2026-11-17: 98.13456535783386USD
- 2026-11-18: 98.13456535783386USD
- 2026-11-19: 106.1322619134903USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: 94.92472872843933USD
- 2026-11-24: 94.43686056861115USD
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 117.75411202374268USD
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Parking
Parking
Free Parking
Parking Onsite
General
Non-Smoking Rooms
Family Room
Internet
Free Wi-Fi