hotel MONday Premium Ueno Okachimachi

It’s a clean well maintained property. 2 minutes walk to Hibiya lines. Other lines are within 8 minutes. What stands out is their 14th cafe open from 6:30 every night. Nice view of Tokyo tower and night city. The hotel offer free sake testing and peach tea. And free ramen at 8:45. Wow. What a treat.

Hotel is very nice in terms of locality, cleanliness, easy access to station. Staffs were really helpful and friendly. Would be nice if they have more laundry machines and generous to have water dispenser at each floor. Missed free ramen at the restaurant, will try next time.

Convenient location, extremely helpful staff, okay breakfast. Beautiful view from the lounge. Good amenities

Staff were very friendly. Room size was great. Loved having a water station in the hotel as well as they have the option of water bottles. Walkable to the train stations. Lots of dining around the area and some shopping as well. The sake bar upstairs was fantastic!

Staff were very helpful and happy for us to leave luggage while we explored Tokyo before and after checking in / out. Lovely clean rooms and bathroom facilities. Enjoyed the free evening sake from the spectacular 14th floor bar! Our only quibble was having our family of 5 allocated two rooms on separate floors, which made things a little more complicated - would have appreciated adjacent rooms or at least rooms on the same floor. Would stay here again though.

Good location in Ueno with a subway stop directly outside of the hotel, you’re also really close to Akihabara. The staff at the front desk were nice & were helpful with booking a taxi to the Airport for us. My room large but was carpeted which I thought was weird since it’s probably hard to clean. I had a king bed which was nice. I liked how the toilet & shower are in separate rooms; the shower room is also pretty big. The included hair dryer is terrible though. The elevators in the building are slow & there were only 2 washers & dryers for the whole building with 1 of the dryers being broken & the laundry room also felt like a sauna which was not great. Thankfully, there was a laundromat close by. One thing I really didn’t appreciate about this hotel was them using being eco friendly as an excuse for cost cutting measures; your room is cleaned minimally unless you mark with a magnet you want a full cleaning. You’re “rewarded” with 1 free water if you choose the minimal cleaning option otherwise no water is provided, while other hotels provide free water everyday to all of the people under your booking. Things like toothbrushes, paste, hair brushes, ect. aren’t provided in your room by default, you need to get it from downstairs. Overall, I don’t think I’d come again. I think having the word premium in the name of a 4 star hotel while nickel & diming customers doesn’t feel great.

上野駅周辺よりも少し落ち着いています。14階のバーからのスカイツリーがとても綺麗でした。

Hotel is clean and very convenient. I love the free ramen and sake night with a nice view.

Amazing hotel. Easy to find, less than 1 block from a subway station entrance and very close to all the shops and restaurants. Staff were very helpful and so friendly. There is a water fountain at the lobby so you can fill your empty water bottles. The hotel also offers free bottled water each day you decline the cleaning service (they still take out trash and replace towels in the room). I would stay here again next time in Tokyo

Very friendly. Near transit. Clean. Breakfast buffet was lovely. Evening complementary noodles with tea and sake also a nice touch. The view from the cafe of SkyTree was a lovely surprise. Only complaints were the finicky key. At times it took a dozen tries before my key would unlock the door.

This hotel is a bit over rated by others. The room that we stayed is a bit dirty with mold around the vent in the room. Dust and hair in the room, even when requested to make up room, it is just exchanging towel and making beds. But even that the towel seems not changed since it is still a bit wet and folded back, and the beds are made but with a few hairs on them. I would say this is max average rated hotel.

Rooms were relatively spacious and updated. Generally clean but I have to dock a few points because housekeeping left a few strands of hair in the bathroom (2 black, 1 blond) in the sink and on the shower door. They changed the garbage bags and towels daily, and offered free bottled water if you did not request for full housekeeping services that day. Hotel also offered free sake and tea from 5:30-9:30pm and free soba (limited to 30 available per night) at 8:45pm at their 14F lounge. Great view of Tokyo Skytree from the lounge but they close promptly at 9:30pm whether you are done your drink or not. Dining, stores, convenience stores, and donki available nearby and you have easy access to Naka-Okachimachi, Okachimachi, and Ueno stations. Wish they had more dining options available close to the hotel but we did notice a handful of halal places mentioned on Google maps if you prefer that. Front desk staff were polite and helpful. They provide a list of things you can borrow from them including bottle openers, luggage scales, etc. which is very convenient. The bed and pillows were comfortable and the room relatively quiet until we had some new neighbours that checked in and kept walking back and forth between their booked rooms and chatting with their doors open. Not entirely sure but there may be a hospital nearby as we often heard the ambulance pass by at night. For this location, price, and quality, I would recommend this hotel!

Spotless, staff was fantastic, superb location

Hotel MONday was extremely clean, and the staff were incredibly helpful. I booked a "family room" for our family of four and it was perfect--everyone had their own little bed and there was still room for our luggage. We enjoyed the daily breakfast, and

We stayed at this property twice in one week. The first time was wonderful, clean room and great amenities. The second time a week later our room was quite messy, with debris on the floor and hair all over the beds. Thankfully the staff decorated the room but we were a little disappointed to be honest

Close to ueno park, train station, and the market. Its about 13 minutes walk from the market and ueno park, so its a convenient location without being too noisey. The staff at the front desk were very kind and helpful, they spoke english so it was easy to communicate with them. They offered night ramen snacks and drinks on the top floor. The room ceiling vent was pretty dusty, but since we kept the window open most of the time, we werent bothered too much by it.

The staff were very nice and spoke good english. The rooms were clean and the location was perfect. We got the view of the tokyo skytree

Very convenient location to go any directions in Tokyo. Clean room. Only disappointing points were (1) no room cleaning occurred during 6 nights stay even though it was set at third night, (2) one of sheets had a blood stain.

新しく清潔でした

So many hair on the floor

Really great hotel in really great location, just needs better pillows! They're very small and not very comfortable.

Re: "deluxe twin room" on 12F, facing east. Room: Spacious for central Tokyo at 18m2. Unobstructed view of Tokyo Skytree and lightshow. Two beds daybed, bedside table, folding table, full-length mirror, minifridge, hot-water kettle, six hangers numerous pegs. Window opens, blackout curtains. TV has multilingual hotel functions incl. status of laundry room. Electrical outlets A-type twin-prong, USB outlets at bedside. Bathroom: Larger than typical "unit bath," door separates sink/toilet from shower/tub. Sink well lit. Pump toiletries. Hotel: Bilingual signage, taxi info in elevator (time/fare to nearby rail stations, NRT, HND). Laundry room two coin-op washer-dryer pairs (detergent included, 300 JPY per wash, 100 JPY per 30min dry), ice, drinks, microwave. Front desk faces elevators, so expect to be greeted; lobby spacious with stylish furniture, doubles as bell closet. Staff: Polite, efficient, helpful. When laundry-room microwave was broken, they heated my combini dinner in staff-room. Negatives: Staircase emergency-only, elevator can be busy/slow. Laundry room unvented hence stifling-hot. Would swap daybed for chair and suitcase-stand. Access: Steps from Exit 1 of Naka-Okachimachi (H17), staircase-only. If arriving from NRT by Keisei Skyliner, ped access from Ueno Station, but 900m with escalators; taxi is 1000 JPY. Area: Low-rise res neighborhood, quiet in evening, cafes and combinis for cheap food. Extensive shopping and late-night dining to NE in Ameyoko etc.

The room is too small

나카오카치마치 역 1번 출구로 나오면 도보 1분입니다. 위치가 매우 좋아요. 직원들의 매우 친절하고 신속하게 응대하여 좋았습니다. 객실내에서 스카이트리가 보여 전망도 좋았습니다

I was in a room next too the highway so it was very noise all night and day. Didn't get a good nights sleep.

Claims to be a 4-star hotel (according to Google Maps and Expedia), but it felt more like an upmarket hostel. Cost was more in line with 4 star. Deluxe Twin Room was only 215 sq ft, and it certainly felt like it – the smallest of 14 hotels we stayed at this trip, and yet one of the more expensive. Mattress quite hard, but comfortable. Miniature pillows, and only one on each bed. Very limited storage space (could easily have had under bed storage.) Distant view of SkyTree from rooms facing that way. Only 2 washing machines and 2 dryers. No English language TV channels. Good size shower space, but short bath. Staff were excellent, with some English language skill, and were as helpful as they possibly could be. Helped arrange Luggage forwarding. Good cleanliness and quite a good location.

お風呂とトイレが別なのが物凄くよかったです。

Great location from Skyline train station. Right in the middle of great eating and shopping areas. Our room was a premium double, but for 3 people WAY TO SMALL. There was NO room to put luggage and NO place to store clothes. It would be a great room for 2. Staff was AMAZINGLY friendly and helpful all the time. I would stay there again if only 2 of us or upgrade to bigger room. Location again is perfect.

The room is far smaller than I had anticipated. (Maybe the whole Tokyo 4 star hotel rooms are small? At least it is smaller than the rooms I stayed in the other famous city like Paris or New York) I can’t even fully open my luggage. The others are okay. I thought it is close to Skyliner station but it apparently not. I still had to walk around 15 minutes to reach to the station….

Rooms are very small. There was not enough space to open more than one bag at a time. Service was good. Everyone wanted to help. But very limited service. Only one tea bag per person.

前台服務親切友善，有問題都會即時處理，這點100分。 這次我連續住宿4天，第3天告知會打掃房間，因為我不希望有人進來房間，我在門口放上請勿打擾標誌。 回來飯店後，還是被整理了房間，床上的東西也被移動、還有小物遺失了。 感受不是很好，這點處理方式跟其他飯店不同。 最後一個晚上飯店一直有奇怪的回聲噪音。 其他日子都很好。

Very crowded and chaos lobby. Even the room is ready and it is 2pm, they won't allow customer checking in unless you pay big early checking in fee.

Convenient location, extremely helpful staff, okay breakfast. Beautiful view from the lounge. Good amenities

Staff were amazing, extremly helpful, spend unlimited time in helping you. There was a person in particular Mrs. Kaneko Yumi which went out 9f her way to make our stay pleasent. She even got us taxi, bus any thing we needed.

Check in was easy, staff was very nice and welcoming. Great that they held our luggage securely for many hours since we had a late flight home.

When wè got to the hotel, they did not have our room because they were overbooked. They asked us to wait for them to figure out what they could do. It was a bit unnerving, not knowing if we would have a room. But they worked it out and gave us a bigger room, which was really nice. The hotel location is close to everything. But since it is centrally located, it was pretty noisy.

The staff were very nice and spoke good english. The rooms were clean and the location was perfect. We got the view of the tokyo skytree

Amazing hotel. Easy to find, less than 1 block from a subway station entrance and very close to all the shops and restaurants. Staff were very helpful and so friendly. There is a water fountain at the lobby so you can fill your empty water bottles. The hotel also offers free bottled water each day you decline the cleaning service (they still take out trash and replace towels in the room). I would stay here again next time in Tokyo

Wonderful receptionists as they met our every need. Accommodating and friendly from the first to last day from both the fronts desk and clerks around the hotel. Rooms were clean and the view was great from the 12th floor. The easily accessible transit definitely helped and elevated our stay in Tokyo. Would recommend.

It is a clean and safe place to stay. A pretty new building. The breakfast is good, including many options for traditional Japanese breakfast and typical American breakfast. However, the staff at the breakfast dining area are very rude. The breakfast ends at 10 am and check-out is also at 10 am. In my last day at the hotel, after breakfast I went downstairs to check out around 9:50am. At that time, my child just finished his breakfast and was taking an online class quietly at the dining area. Since there were no other guests, I decided to let my child stay at the dining area to continue his online class, which would end at 10:10 am. After I finished checkout around 10:05 am and went to the dining area to pick up my child, he was already kicked out of the dining area by the staff, and the staff were still collecting dishes and bowls. My child was taking an online class quietly and did not bother anybody else. How can the hotel treat a child in this way?

We spent a lot of time in Akihabara, and this hotel was located in a convenient location. Also had 2 trains nearby (JY-Okachimachi and Metro-Hibiya Line), which made it easy to get around.

Excellent staff, lovely hotel. Location was a bit of a walk if coming from Ueno train station with bags initially - but once settled in, there is a super convenient subway station right nearby. Highly recommend using it to get around, as it hooked up to a number of areas really easily. Room had a great view of the Tokyo Sky Tower. Rooms were very clean. Second floor has dryers, washing machines, and a vending machine. Near the hotel - there are a number of convenience stores, food places, and shopping areas, all easy walking distance. Breakfast is from the top floor, with lovely view of the Tokyo Sky Tower again and the surrounding area. Staff at the breakfast are highly attentive, and super polite. Reception staff were also excellent - and went above and beyond when I asked about restaurants in the area. Would stay again!

駅からとても近く、また近隣には食事をする場所もたくさんあります。上野公園からも近いです。 ホテルはとても清潔で、お酒のサービスや夜鳴きそばが楽しめました。

Access: Naka-Okachimachi Station, Exit 1 (metro) is in front of the hotel. However, this exit has no elevator. To access with the elevator, probably 700 metres. Walking distance to Ueno station, JR Okachimachi and event Akihabara, Near Takeya 1 and 3, combinis and restaurants nearby. Hotel: My husband is a wheelchairer. We were given an option to pay extra for a universal room. I agreed and it was a good choice-close to the elevator, the ice machine and laundry. There were 2 windows but we could not open the curtains because the view was the 4 story hydraulic parking, so we had to turn the lights on all the time otherwise it was too dark. 2 luandry machines and 2 dryers, not crowded as people reviewed - rates were reasonable. You can exchange coins at reception. Staff of day shift was nice, helpful and polite. However, I experience a couple of incedents that I was upset. -The first night that we stayed, the fire alarm rang at 2 am. We were so scared because the announcement was repeated many times but in Japanese only. No Eng at all! I came down with some guests. A male staff at night shift did not explained much but kept saying that it was safe and fine to go back. This hotel accommodates many non-JP speaking guests, so I expected a better communication in case of emergency. - One time, staff left their (hotel ?)blankets in the washing machines and the dryers longer than 30 mins. I was upset because there was a sign 'not to leave the clothes for too long'.

나카오카치마치 역 1번 출구로 나오면 도보 1분입니다. 위치가 매우 좋아요. 직원들의 매우 친절하고 신속하게 응대하여 좋았습니다. 객실내에서 스카이트리가 보여 전망도 좋았습니다

The location is excellent—close to Ueno Station, Ameyoko Market, and lots of food options. The room was clean and comfortable, and the staff were friendly. The only downside was the bathroom had a sewer-like smell, which was disappointing. Aside from that, it was a convenient place to stay.

We had a wonderful stay at this hotel during our 8-night visit to Tokyo. The location couldn’t be more convenient — Naka-Okachimachi Station is literally right in front of the hotel, which made getting around the city incredibly easy. There’s also a 7-Eleven diagonally across the street, and plenty of great food spots within a 3–5 minute walk. The hotel itself is very clean and well-maintained. The rooms are on the smaller side compared to what we’re used to in the U.S., but the cleanliness and thoughtful layout more than make up for it. The staff were all extremely polite and helpful, which made us feel very welcome throughout our stay. We also opted for the daily breakfast and were happy with the variety and quality—it was a convenient way to start each day. Overall, we had a great experience and will definitely stay here again the next time we’re in Tokyo.

位置方便，酒店傍有地鐵曰比谷線出口。附近有本地超市24小時營業。房間可遠望晴空塔。

very convenient location to JR station and Ueno

The room is far smaller than I had anticipated. (Maybe the whole Tokyo 4 star hotel rooms are small? At least it is smaller than the rooms I stayed in the other famous city like Paris or New York) I can’t even fully open my luggage. The others are okay. I thought it is close to Skyliner station but it apparently not. I still had to walk around 15 minutes to reach to the station….

Excellent staff, lovely hotel. Location was a bit of a walk if coming from Ueno train station with bags initially - but once settled in, there is a super convenient subway station right nearby. Highly recommend using it to get around, as it hooked up to a number of areas really easily. Room had a great view of the Tokyo Sky Tower. Rooms were very clean. Second floor has dryers, washing machines, and a vending machine. Near the hotel - there are a number of convenience stores, food places, and shopping areas, all easy walking distance. Breakfast is from the top floor, with lovely view of the Tokyo Sky Tower again and the surrounding area. Staff at the breakfast are highly attentive, and super polite. Reception staff were also excellent - and went above and beyond when I asked about restaurants in the area. Would stay again!

Nice hotel in a good location. There is an abundance of dining and shopping within walking distance with two train stations nearby. The rooms are very nice and the free sake tasting and soba noodles in the evening are a great touch!

Rooms were relatively spacious and updated. Generally clean but I have to dock a few points because housekeeping left a few strands of hair in the bathroom (2 black, 1 blond) in the sink and on the shower door. They changed the garbage bags and towels daily, and offered free bottled water if you did not request for full housekeeping services that day. Hotel also offered free sake and tea from 5:30-9:30pm and free soba (limited to 30 available per night) at 8:45pm at their 14F lounge. Great view of Tokyo Skytree from the lounge but they close promptly at 9:30pm whether you are done your drink or not. Dining, stores, convenience stores, and donki available nearby and you have easy access to Naka-Okachimachi, Okachimachi, and Ueno stations. Wish they had more dining options available close to the hotel but we did notice a handful of halal places mentioned on Google maps if you prefer that. Front desk staff were polite and helpful. They provide a list of things you can borrow from them including bottle openers, luggage scales, etc. which is very convenient. The bed and pillows were comfortable and the room relatively quiet until we had some new neighbours that checked in and kept walking back and forth between their booked rooms and chatting with their doors open. Not entirely sure but there may be a hospital nearby as we often heard the ambulance pass by at night. For this location, price, and quality, I would recommend this hotel!

The breakfast buffet on the top floor was the best we’ve encountered! Friendly staff, affordable, great sunny view, and the only decent coffee we’ve seen in our 15 day trip in Japan. (The secret is handmade drip coffee—not a robot in sight.)

Very comfortable stay during our 6 nights here, good selection of food items in the complimentary buffet breakfast, excellent view of the city including Tokyo Skytree from the 14th floor. Also offered free soba, sake and tea every night on the 14th floor. Extremely convenient location from several subway and train stations, as well as kombinis and restaurants. Would definitely recommend this as a great location.

Not bad, but a bit of a letdown after reading the reviews. Rooms are clean and in good shape, but small. Lobby area is rather cramped with people and stored luggage. Breakfast buffet didn't quite measure up to others we've had in Japan, although view from breakfast room was nice. Location was convenient to transit.

Excellent location. The staff was incredibly friendly and helpful. The king size room was spacious; but window placement made it hard to see outside. Don’t waste money on breakfast; there are better options, including a 7-Eleven across the street. Also very good restaurants and shopping within walking distance. easy access to subways.

We had a wonderful stay at this hotel during our 8-night visit to Tokyo. The location couldn’t be more convenient — Naka-Okachimachi Station is literally right in front of the hotel, which made getting around the city incredibly easy. There’s also a 7-Eleven diagonally across the street, and plenty of great food spots within a 3–5 minute walk. The hotel itself is very clean and well-maintained. The rooms are on the smaller side compared to what we’re used to in the U.S., but the cleanliness and thoughtful layout more than make up for it. The staff were all extremely polite and helpful, which made us feel very welcome throughout our stay. We also opted for the daily breakfast and were happy with the variety and quality—it was a convenient way to start each day. Overall, we had a great experience and will definitely stay here again the next time we’re in Tokyo.

The room was clean and comfortable, and I enjoyed the view of the skytree from my hotel window. Also went to the breakfast buffet on the top floor restaurant and very much enjoyed the view of the skytree and city! Great staff as well!

The staff where extremely nice and professional, the breakfast was delicious and had a lot of variety, and the rooms were really clean.