Is parking available at the property?

Parking is available on-site, but it is limited. Valet parking is also offered for a fee of AUD 65 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered for a fee of approximately AUD 40 per person. Breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and possible additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for detailed information is recommended.

Where is the property located in relation to key landmarks?

The property is centrally located in Melbourne, just 0.2 km from Flinders Lane and SEA LIFE Melbourne, and 0.4 km from Crown Casino. It is also within walking distance to Collins Street and the Melbourne Convention and Exhibition Centre.

Does the property have a swimming pool?

Yes, the property features an indoor pool that is accessible 24 hours a day. There is also an outdoor heated pool available for guests.

Hyatt Centric Melbourne Hotel Booking

Average nightly price at Hyatt Centric Melbourne by month, last 12 months (USD)
Month	Average price
January	US$234
February	US$201
March	US$246
April	US$148
May	US$149
June	US$144
July	US$140
August	US$162
September	US$209
October	US$203
November	US$218
December	US$200

What guests think

Travellers describe Hyatt Centric Melbourne as a modern, well-located hotel with standout staff, stylish rooms, and excellent pool and gym, though recurring comments note train noise for some rooms, variable housekeeping, and limited late-night dining or slow restaurant service.

Many appreciate proximity to Southern Cross Station and trams, a quiet side-street setting, and city views from higher floors and the level 25 bar. Several report design quirks like open bathrooms or shower water escaping, plus occasional maintenance glitches with kettles, bulbs, air conditioning or TV casting. Parking is off-site or valet only, and the entrance and signage are easy to miss. Best suited to visitors who value location and design and can accept a few practical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The heated indoor pool and well-equipped gym are frequent highlights, and many enjoy the rooftop bar with views. Parking is off-site or valet only, and one area advertised as outdoor seating is reserved for conferences.

Related guest reviews

10

Sarah

13 May 2025

·

Stayed 2 nights

A spa in the pool area would be nice.

10

Trisha

26 Jul 2025

·

Stayed 6 nights

We LOVED this property. The pool / lounge area is extraordinary - the pictures don't come close to doing it justice. My kids and I stayed here for 6 nights; the staff is meticulously trained and welcoming. Stevie the concierge was very helpful. Had a few issues with our mini-fridge and maintenance took care of it immediately. Customer service was 10/10 in every element of the word and with every interaction we had. The location is central and really convenient. The gym is the most well-equipped hotel gym I've ever used (and I was a personal trainer for 10 years, so I have high standards for gyms) --- incredible gym. The hotel lobby was comfortable and great to hang out in.

10

Brooks

21 Sept 2025

·

Stayed 1 night

The Hyatt Centric Melbourne is one of the most beautiful hotels I've ever stayed in. It has a great sense of design In every detail. In every detail Langford's, The rooftop restaurant, is gorgeous and has delicious food. The staff are courteous and kind. As a lap swimmer, I loved the 25 m pool! And this hotel is incredibly convenient for transportation, just a short walk from the sky bus and the the Southern Cross railway station.

10

Michaela

15 Jul 2025

·

Stayed 4 nights

We were very impressed with the Hyatt Centric in Melbourne. The room was spacious, clean, and modern, with a stylish bathroom. The rooftop bar was a real highlight – great drinks, delicious food, and excellent service. Highly recommended!

10

Vincent

27 Sept 2023

·

Stayed 2 nights

We enjoyed our stay - location was convenient with the free tram close by. Modern and excellent facilities- really enjoyed the gym and indoor pool. Great service from the concierge team.

8

Matt

30 Dec 2025

·

Stayed 6 nights

Great rooms, nice pool and gym area. Breakfast good although when busy things started to run out and staff overrun.Hotel is in a great location.

10

Michelle

23 Mar 2025

·

Stayed 1 night

The pool and gym area is a hidden gem. We just love taking some time out at the start or finish of a busy day to relax in this gorgeous environment. The staff are friendly and so helpful and we love the theming around special events that are happening in the city.

10

Ole

31 Jan 2026

·

Stayed 5 nights

Really nice staff; nice design throughout the hotel and very good fitness and pool areas. A very enjoyable stay.

10

Michelle

13 Sept 2024

·

Stayed 1 night

Great hotel, good location, but be aware, there is no outdoor seating area as shown in the photos. That area is for conference attendees only. The parking is 20 minutes walk away unless you want to pay $60 for valet parking.

10

Debbie Lynn

19 Aug 2025

·

Stayed 3 nights

Desk staff was so helpful and worked to get us an early check in. They provided us with helpful information about transportation in the area. Large gym with a wide array of equipment and lovely pool facilities.

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Cleanliness

Most guests find the property clean. However, reviews note inconsistencies including dusty rooms, dirty gowns or carpets, occasional pool debris, and lapses in replenishing amenities or servicing.

Related guest reviews

10

Moira

28 Sept 2025

·

Stayed 1 night

x

8

Hiromi

16 Sept 2025

·

Stayed 2 nights

1泊目でベッドバグに刺されたので、フロントに申し出たら即座に部屋を変えてくれた。対応も適切でその部屋では大丈夫でしたが、痒くてたまらないです。

Translate

10

Kristin

26 Dec 2025

·

Stayed 1 night

Good clean room

10

Lynda

8 Jul 2024

·

Stayed 1 night

The only small negative was the hall carpet was a bit grubby and threadbare in places

10

Fiona

18 Dec 2025

·

Stayed 2 nights

My stay was great. The room was very clean and comfortable. Staff were super friendly. Didn’t eat at the restaurant but had drinks at the bar which was very nice.

6

Pui Ying

16 Feb 2025

·

Stayed 6 nights

Housekeeping is very poor for a 5 stars hotel standard. All the pillows had a weird smell

2

Trevor

1 Feb 2026

·

Stayed 1 night

No hot water for 10 mins every time we had a shower, one of the key cards did not work and my partner got stuck downstairs for an hour early hours of morning Dressing gowns were dirty unwashed This was for our anniversary and i feel embarrassed i took my partner there

6

Neshat

24 Mar 2025

·

Stayed 5 nights

The room design was very inconvenient! The toilet barn door would stuck and it would need two people to open it! The door handle was so sharp that we had an injury trying to close the bathroom door the first time! The carpets were also really dirty and full of hair! But the sheets seems clean and the beds were comfortable

6

Francilia

8 Jan 2024

·

Stayed 3 nights

Overall, it was an average place to stay and the pool was good but I was surprised that the room wasn't super clean, the room was quite basic, and the view was disappointing despite all the advertising. The lack of cleanliness was really disappointing - the sheets weren't changed in three nights, amenities were missing on the first night, it was dusty in the room, all pillow cases weren't not clean, the shower had the drain piece missing when I got in which looked dangerous. Service was friendly and helpful but I am quite disappointed by the hotel in general especially after paying a premium price.

10

Kathy

14 Jul 2024

·

Stayed 7 nights

This as my second time staying at the Hyatt Centric. It's very close to Southern Cross Station and trains/trams. The only real fault I could see was that the pool was slightly dirty with sand and paper at its bottom. The staff were lovely. Hopefully I'll be back later in the year.

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Rooms

Rooms feature contemporary design, solid comfort and excellent views on higher floors. Some report design quirks (open bathrooms, shower leaks), small layouts in certain categories, hard mattresses for a few, noise from trains or neighbors, and occasional tech or maintenance issues (Wi‑Fi/casting, A/C).

Related guest reviews

10

Veronica

13 Sept 2024

·

Stayed 2 nights

2nd time staying. Had to request another room as it was despit a corner room was right above the train bridge. Moved to another part of hotel which was quiet.

10

Catherine

24 Jul 2025

·

Stayed 3 nights

The Hyatt Centric is more contemporary than I would look at usually. It was reccommended by a family member. !5-20 min walk to Bourke St shops.good size room and as i had a corner room it was at the end of the floor and so very quiet. Surrounded by high rise it didnt feeel very private with curtains open. I would have liked a normal working desk or work chair as the armchair that doubled was too low to work at comfortably for long.

10

debbie

14 Jun 2025

·

Stayed 1 night

The Hyatt Centric was in a great location particularly for the train station only a 5 minute walk. The rooms were spacious and comfortable and the breakfast was very nice Staff at check-in and checkout were very friendly, professional and helpful

10

Jenny Van

5 Dec 2023

·

Stayed 1 night

Really enjoyed our recent stay, room was nice & clean, was very quiet. The reception area smelled amazing too!

10

Nikki

9 Nov 2025

·

Stayed 1 night

I absolutely loved my stay at Hyatt Centric Melbourne. From the moment I arrived, the service was warm, professional, and genuine. The rooms are stylish, spacious, and thoughtfully designed — with incredible views of the city and river. The location is unbeatable — an easy walk to Southbank, the laneways, and great shopping. Every detail felt five-star without being pretentious. I’ll definitely be back next time I’m in Melbourne!

6

kerrie Anderson

25 Nov 2025

·

Stayed 2 nights

Wifi was compromised - and the data was weaker from my phone and we had security alerts from the hotel wifi when connfcted

2

Robert van der

29 Aug 2025

·

Stayed 3 nights

I will never stay here again. The rooms are NOT soundproof at all. They have timber floors so I could hear walking above us, and a chair being moved around. I also heard someone in a nearby room take a shower, and i heard everything toilet flush from that same neighbour. Bathroom has no door. The toilet is in a cubicle but the door does not cover floor to ceiling. Also no extractor fan above the toilet. Instead the extractor fan is above the shower. Unfortunately, you will be in bed and smell your partners poop. What a clever design. Its so dumb! The hallway is also extremely echoey, you hear people walking past and their doors shuting woke me up several times throughout the night. You also hear every train go by (every few mins, non stop) if you are lucky enough to be put on that side of the building. On every level, rooms 1 through 11, from a total 15 rooms, face the train line. So you have > 70% chance of train noise all night long. FUN We also booked 2 rooms and they didnt have the courtesy or common sense to put us in connecting rooms. One of our rooms had a door to the next room so we knew they have connected rooms. Also, after telling them twice that we did NOT want daily cleaning service to enter our rooms, they entered our rooms to clean them. Thats an absolute invasion of privacy! Hands down one of the worst 5 star hotels I have ever stayed in, will NOT recommend. It's a pity I can't give them 0/5 review.

10

Anil

7 Nov 2025

·

Stayed 5 nights

We were extremely satisfied with our stay at the hotel. We were pleasantly surprised with an upgraded room and enjoyed the stunning view of Melbourne. The quality of service and attention to detail were truly impressive.

10

James

7 Jul 2025

·

Stayed 1 night

Fantastic hotel in a great location in the CBD, near to the river, and Southern Cross station, handy for the Skybus airport shuttle. Staff couldn't do enough for us (Francisco who checked us in was brilliant), including the bar tenders in the fabulous bar on the 25th floor. The city view room didn't disappoint, with 180 degrees of the city from the dual aspect windows. Excellent all round.

8

Lisa

18 Jan 2026

·

Stayed 2 nights

Great room size good location

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Service

Service is widely praised as friendly, helpful and professional, with upgrades and early check-ins at times. Downsides include occasional slow or uncoordinated check-in, miscommunication or curt responses, and slower follow-through on some requests.

Related guest reviews

4

Siu Hung Oswens

28 Feb 2026

·

Stayed 5 nights

When we firstly entered the room, we found that the table and chair were uncleaned and stained. Also the kettle could not automatically stop after water was boiled. Later we found that some water leak from the kettle and some parts missed. Moreover, one light bulb at ceiling was not working. As we found these near midnight, we cleaned the room and asked them to change the kettle. However, they spent two days to change the light bulb. The staff were helpful except one lady with blonde hair working at night on 21 Feb. When we approached her about the progress of our room problems, she just told carelessly us that all things were fixed. But we found that the lighting problem was still there. She just replied us that the part was not available. Her attitude was not good and we totally accepted her explanation.

6

Cameron

8 Sept 2024

·

Stayed 1 night

One night stay so it was Ok. Check-in was so slow, plenty of staff but only one bothering to serve customers. Room was clean, but really just another standard hotel room, certainly nothing startling. Bed was comfortable. Probably wouldn't return as way better options for a similar pricing.

10

Carol

26 Sept 2025

·

Stayed 5 nights

Staff very helpful.

8

FADILAH

5 Jun 2024

·

Stayed 2 nights

LOVE - Really love the design of the hotel it's so funky and Modern - Love how clean the place is - the pool and the gym was a cherry on top. Feels like I'm in a resort - Overall the staff is very friendly COULD BE BETTER - The staff in these scenarios, was told that they will send a text when my room is ready. But they didn't provide me an update until I asked the front desk again. - Lack of manners from one of the particular staff. She shouted at us across the room. When she could have walked over to us. - More visible signs of the hotel. It took me a while to locate the hotel

6

Amy

7 Oct 2024

·

Stayed 3 nights

Most of the staff were amazing however we had to speak to 4 different staff members over 3 times each to get the trundle beds we ordered put into our rooms although we had already pre arranged these ahead of time.

10

Fiona

18 Dec 2025

·

Stayed 2 nights

My stay was great. The room was very clean and comfortable. Staff were super friendly. Didn’t eat at the restaurant but had drinks at the bar which was very nice.

4

Adam

3 Nov 2024

·

Stayed 1 night

Modern, clean, staff on reception friendly enough, asked about bottled water for the room, told to use the vending machine, no water in the vending machine, night manager couldn’t have cared any less if he tried. Had to walk to 7/11 at 11:30pm. Beds are rock hard too. Over priced

10

Robert

24 Nov 2025

·

Stayed 1 night

Great staff, very friendly and professional

10

Grant

4 Dec 2025

·

Stayed 2 nights

I may have already rated this hotel, but it’s worth repeating. We absolutely loved our stay at the Hyatt Centric — the service was outstanding, and the hotel itself was comfortable, stylish, and exactly what we were looking for. We didn’t opt for the included breakfast, and eco-friendly features weren’t a priority for us, so I didn’t comment on those aspects. What mattered most was the overall experience, and on that front, the Hyatt Centric delivered beautifully. We’ll happily return for another stay. My only wish is that the price could be a little lower — but even so, it was a fantastic experience.

10

Debbie Lynn

19 Aug 2025

·

Stayed 3 nights

Desk staff was so helpful and worked to get us an early check in. They provided us with helpful information about transportation in the area. Large gym with a wide array of equipment and lovely pool facilities.

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Location

Very convenient for Southern Cross Station, trams, the river and Marvel Stadium, with many sights walkable from a quieter side street. A few found the entrance hard to spot and the immediate laneway a bit dirty or less appealing.

Related guest reviews

8

ian

16 Jun 2024

·

Stayed 1 night

Nice stay. Area a tad scary. Parking a total debacle.

10

chenming

5 Jan 2025

·

Stayed 3 nights

Everything is great except the entrance: the main door of the hotel does not face the street but is next to the back street, and 50 meters away from the main door is the back-supply area of the shops. And the main door is very small and not easy to find. Perhaps an outdoor billboard on the second/third floor would improve the situation.

10

Brooks

21 Sept 2025

·

Stayed 1 night

The Hyatt Centric Melbourne is one of the most beautiful hotels I've ever stayed in. It has a great sense of design In every detail. In every detail Langford's, The rooftop restaurant, is gorgeous and has delicious food. The staff are courteous and kind. As a lap swimmer, I loved the 25 m pool! And this hotel is incredibly convenient for transportation, just a short walk from the sky bus and the the Southern Cross railway station.

10

Chatura

7 Jun 2025

·

Stayed 1 night

Great Location close to southern cross station and Collins Square

10

Stephanie

24 Aug 2025

·

Stayed 2 nights

Great location, wonderful staff and very well designed and set up. Rooms were quiet and plenty of space all over.

8

Ellen

27 Dec 2024

·

Stayed 2 nights

Hotel was good value for money but the surroundings were dirty and noisy and I wondered how safe that I was.

10

Priscilla

7 Dec 2025

·

Stayed 2 nights

Staff are very welcoming and give full details on hotel when checking in. Room excellent, modern and great feel as soon as you enter hotel foyer. Has cafe at reception, fantastic idea. Decor and furnishings look so different from other hotels l have stayed before.great location to train and trams.

10

Michelle

13 Sept 2024

·

Stayed 1 night

Great hotel, good location, but be aware, there is no outdoor seating area as shown in the photos. That area is for conference attendees only. The parking is 20 minutes walk away unless you want to pay $60 for valet parking.

10

James

7 Jul 2025

·

Stayed 1 night

Fantastic hotel in a great location in the CBD, near to the river, and Southern Cross station, handy for the Skybus airport shuttle. Staff couldn't do enough for us (Francisco who checked us in was brilliant), including the bar tenders in the fabulous bar on the 25th floor. The city view room didn't disappoint, with 180 degrees of the city from the dual aspect windows. Excellent all round.

10

Larry

4 Jun 2025

·

Stayed 2 nights

Close to transport - trams and major attractions.

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Dining

Breakfast and the level 25 restaurant and bar are praised for quality, views and cocktails. Drawbacks include pricey or limited breakfast variety, slow service when busy, and room service ending relatively early at night.

Related guest reviews

10

Abigail

18 Aug 2025

·

Stayed 3 nights

Lovely stay, yummy room service, great staff

10

Michelle

12 Aug 2025

·

Stayed 3 nights

Great restaurant loved the John Dory meal.

10

Sara Maree

2 Nov 2025

·

Stayed 4 nights

Staff were amazing. Fantastic location and facilities. Beautiful restaurant.

10

Clint

24 Aug 2025

·

Stayed 2 nights

overall was fantastic as always a little feedback is for the restaurant on floor 25. waiting nearly 30 minutes for 2 drinks is very poor we didn’t spend a cent up there due to the poor service

8

Riro

15 Aug 2025

·

Stayed 3 nights

Variety of breakfast options can be improved a bit more.

8

Melanie

17 Apr 2023

·

Stayed 1 night

Quiet and new facilities Welcoming staff No room service after 10pm which was a shame otherwise recommended

8

Lynette

14 Jul 2025

·

Stayed 2 nights

Very good location near Southern Cross station. Restaurant has a good breakfast, dinner was not so good.

10

Holly

3 Aug 2025

·

Stayed 2 nights

This hotel is in walking distance from both Flinder St and Spencer St stations. The staff at reception were lovely and really welcoming. The hotel is excellent, very modern and in great condition. Incredibly clean. The only slight downside was slower service at the in-house restaurant but the food and drinks were delicious. Would stay agin.

10

Liam

25 Jan 2024

·

Stayed 7 nights

Excellent experience in every area. In particular the bar/restaurant upstairs with great views and food/cocktails. Would definitely stay here again.

8

D Kelly

27 Jul 2025

·

Stayed 1 night

Very good hotel but no room service of any kind after 9.30 pm on a Saturday night otherwise very good

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $222	13 $186	14 $199
15 $142	16 $216	17 $483	18 $402	19 $313	20 $149	21 $247
22 $142	23 $145	24 $280	25 $346	26 $354	27 $339	28 $290
29 $138	30 $165

Su	Mo	Tu	We	Th	Fr	Sa
		1 $204	2 $311	3 $196	4 $247	5 $201
6 $140	7 $182	8 $202	9 $288	10 $249	11 $247	12 $218
13 $132	14 $134	15 $134	16 $136	17 $134	18 $134	19 $134
20 $134	21 $134	22 $134	23 $134	24 $134	25 $165	26 $238
27 $157	28 $157	29 $157	30 $157	31 $387

Hyatt Centric Melbourne

Prices for Hyatt Centric Melbourne

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Balcony

Room, 2 Twin Beds, City View

King Suite

Room, 2 Twin Beds

Room, 1 King Bed, City View

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed, City View

Room, 2 Twin Beds, Balcony

Room, 1 King Bed

Guest reviews of Hyatt Centric Melbourne

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Centric Melbourne

Prices for upcoming dates