Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee of approximately IDR 200,000 per person. Children aged 16 and younger eat free breakfast.

What are the standard check-in and check-out times?

Check-in time is at 2:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, subject to availability and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional features may include accessible parking and bathrooms.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Tangerang, within a 5-minute drive of Modern Golf and Country Club and TangCity. It is approximately 17.1 miles (27.6 km) from White Sand Beach PIK 2 and 17.7 miles (28.5 km) from Thamrin City Shopping Mall.

Does the property have a swimming pool?

Yes, the hotel features a swimming pool, including outdoor and seasonal options. Specific operational hours may vary.

What are the hotel's policies regarding children?

Children are welcome at the property, and those aged 16 and younger can stay for free.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly for specific needs and any associated costs.

Novotel Tangerang - Comfortable Stay in Tangerang

Average nightly price at Novotel Tangerang by month, last 12 months (USD)
Month	Average price
January	US$59
February	US$61
March	US$57
April	US$63
May	US$56
June	US$55
July	US$59
August	US$56
September	US$57
October	US$64
November	US$66
December	US$63

What guests think

At Novotel Tangerang, travellers highlight its convenient location near CGK airport and direct access to TangCity Mall, along with welcoming staff, a varied breakfast, and pleasant leisure facilities including a renovated gym, a nice pool, and an outdoor bar.

Rooms are generally spacious, though decor shows age for some. Common drawbacks include inconsistent hot water or climate control, occasional noise from poolside music or connecting rooms, dated carpets, and periodic service lapses such as slow check-in or check-out, room type mismatches, or delayed responses. Overall, expect a convenient base with solid amenities close to the airport and mall.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many guests praise the pool and the relaxing outdoor bar, and one review notes the gym was recently renovated. A few mention very slow elevators.

Related guest reviews

10

SEONGJUN

8 Jun 2022

·

Stayed 4 nights

식당과 연결되는 길도 따로 있고, 깔끔하고 수영장도 이용했습니다. 바로근처에 큰 마켓도 있어서 필요한 인도네시아 유명커피 등을 쉽게 살 수 있었습니다.

10

Timo

18 Sept 2024

·

Stayed 5 nights

The hotel is still quite modern, although it is already a couple of years old. However the rooms are clean, nicely arranged and the breakfast is great. It offers a big variety of international and especially Indonesian food. The gym and pool area have been renovated lately, really great for workouts and some relaxation there after. Moreover the location of the hotel on top of the Tang city mall is also really good. Here you can get some good food and cheap massages as well.

6

YASUJI

6 Mar 2023

·

Stayed 4 nights

夕食を取ろうとレストランに行ったがやってるのかやってないのか分からない有様メニューはあるか?と聞いたがきちんとした回答も得られず結局ルームサービスにしたこちらは対応する不思議モールへの通路が再開していたのはよかった

2

nobuo

3 Aug 2025

·

Stayed 2 nights

まずお客様と一緒にキングルームを予約いたしましたが2部屋ともシングルダブルルームへ変更されていました。良く見ると変更する場合があると，小さく記入されてましたが、2部屋ともは残念すぎます。あとエレベーターが遅すぎて3分待ちは当たり前、こんなに遅くくるエレベーターは初めてです。節約して止めてるのかなと思います。エレベーターが億劫になりました。これからは変更の可能性がある所では予約しない様にします。この施設には二度と泊まりません。

10

Patrick

28 Sept 2025

·

Stayed 7 nights

Always great place to stay in every time we visited Tangerang. Been Novotel customer since 2017. Nice staff , great food and clean facilities. Great Job Novotel Tangerang.

10

Kjetil Asbjoern

19 Dec 2025

·

Stayed 1 night

Good hotel in proximity (20 min taxi) to the Jakarta international airport. A door into the neighbor upscale mid-sized TangCity mall directly from the hotel lobby. Very good and diverse breakfast buffet. Nice pool and outdoor area next to it. Friendly and helpfull staff.

10

Howard

19 Aug 2024

·

Stayed 1 night

Food was excellent, daughter loved the pool! Thank you!

10

YANG KYU

22 Mar 2023

·

Stayed 4 nights

직원들의 서비스의식과 친절함은 매우 인상적으로 좋았음. 식사및 부대시설에 대한 편안함도 매우좋았음. 침구청결및 소모품공급도 만족함. 단 시설 노후및 각 장시품과 카펫등은 시급히 개설 바람. Yang Kyu Lee

8

YASUJI

7 Sept 2023

·

Stayed 10 nights

コネクティングルーム設定は良いのですが、同室に宿泊すると隣の部屋の声が丸聞こえで不快、プールでの音楽等も12時前には終了して欲しいうるさくて寝られない。今回は5階だったのでまだマシだったが3階にとまっった際は、地獄でした。

4

Wai Man

15 Nov 2025

·

Stayed 4 nights

Room not clean, there was fingerprints on the cabinet door handles and stains on the table. I stayed in 7/floor, once I stepped out from the escalator there was the smell of old carpet. The pro is the outdoor bar next to the swimming pool. It was good to have dinner there when not hot in the evening. Quite relaxing to lay on the sofa with a glass of cocktail and nice food.

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AI-generated summary based on recent guest reviews

Cleanliness

Many found the hotel and rooms clean, but others noted stains, bathroom cleaning lapses, and an old carpet smell on some floors.

Related guest reviews

10

Timo

18 Sept 2024

·

Stayed 5 nights

The hotel is still quite modern, although it is already a couple of years old. However the rooms are clean, nicely arranged and the breakfast is great. It offers a big variety of international and especially Indonesian food. The gym and pool area have been renovated lately, really great for workouts and some relaxation there after. Moreover the location of the hotel on top of the Tang city mall is also really good. Here you can get some good food and cheap massages as well.

10

Patrick

28 Sept 2025

·

Stayed 7 nights

Always great place to stay in every time we visited Tangerang. Been Novotel customer since 2017. Nice staff , great food and clean facilities. Great Job Novotel Tangerang.

8

HYUNJUN

23 Jun 2022

·

Stayed 2 nights

전체적으로 좋았다. 그러나 욕실의 청소는 신경써야한다

8

Sze wai

19 Jun 2025

·

Stayed 3 nights

Stayed here for 3 nights on a business trip. Location was great, connected to the Tangcity Mall, which meant loads of restaurant choices. Around 30mins taxi ride from CGK Airport. Room was spacious, but looked quite dated with stains seen everywhere. Nevertheless, still a pleasant stay overall.

10

EFRAIM

31 Jan 2026

·

Stayed 3 nights

Nice and clean

10

YANG KYU

22 Mar 2023

·

Stayed 4 nights

직원들의 서비스의식과 친절함은 매우 인상적으로 좋았음. 식사및 부대시설에 대한 편안함도 매우좋았음. 침구청결및 소모품공급도 만족함. 단 시설 노후및 각 장시품과 카펫등은 시급히 개설 바람. Yang Kyu Lee

10

Abdul Aziz

26 Jan 2023

·

Stayed 4 nights

Great Hotel above the TangCity Mall. Good breakfast spread. Strong wifi. Clean room. Hassle free during check in/out. No regrets.

4

Wai Man

15 Nov 2025

·

Stayed 4 nights

Room not clean, there was fingerprints on the cabinet door handles and stains on the table. I stayed in 7/floor, once I stepped out from the escalator there was the smell of old carpet. The pro is the outdoor bar next to the swimming pool. It was good to have dinner there when not hot in the evening. Quite relaxing to lay on the sofa with a glass of cocktail and nice food.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, but decor feels dated for several guests. Recurring issues include inconsistent hot water, weak climate control, noise from poolside music or connecting rooms, and occasional air conditioner noise.

Related guest reviews

8

YASUJI

4 Jun 2023

·

Stayed 5 nights

古くなっているからかもしれませんがシャワーは水しか出ない.. 浴槽の方はお湯が出たのに残念です。入口側トイレのシャワーもトリガーが壊れており使うのが大変でした

6

Bayu

16 Jul 2025

·

Stayed 1 night

Our experience started off on the wrong foot with a slow check-in process and no acknowledgment from the receptionist, which made us feel unwelcome. The hallway and room were noticeably warm—perhaps cozy in winter, but uncomfortable in a tropical climate like this. After settling into the room, we waited 30 minutes for our luggage to arrive, only to end up calling reception ourselves. Overall, the lack of attentiveness and poor climate control made for a less-than-pleasant start to our stay.

4

Ridwaan

20 Jul 2024

·

Stayed 3 nights

No hot water and was given a twin room when a king was booked.

10

Kok kee

10 Sept 2023

·

Stayed 2 nights

Air-conditional a little noise

8

Sze wai

19 Jun 2025

·

Stayed 3 nights

Stayed here for 3 nights on a business trip. Location was great, connected to the Tangcity Mall, which meant loads of restaurant choices. Around 30mins taxi ride from CGK Airport. Room was spacious, but looked quite dated with stains seen everywhere. Nevertheless, still a pleasant stay overall.

6

Sing Kok

8 Nov 2025

·

Stayed 1 night

Room is too simple without sofa. chair has bad cushion.

10

Steven

26 Mar 2024

·

Stayed 3 nights

Nice room layout and spacious bathtub. Just wish there is easier way to use the shower gel and shampoo while using the tub.

8

YASUJI

7 Sept 2023

·

Stayed 10 nights

コネクティングルーム設定は良いのですが、同室に宿泊すると隣の部屋の声が丸聞こえで不快、プールでの音楽等も12時前には終了して欲しいうるさくて寝られない。今回は5階だったのでまだマシだったが3階にとまっった際は、地獄でした。

8

jun

18 Jun 2022

·

Stayed 2 nights

Shower water is too cold, even I have turned the hot water to maximum。

10

Abdul Aziz

26 Jan 2023

·

Stayed 4 nights

Great Hotel above the TangCity Mall. Good breakfast spread. Strong wifi. Clean room. Hassle free during check in/out. No regrets.

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Service

Staff are often described as friendly and helpful. However, several guests reported slow or unwelcoming check-in/out, delayed luggage or room service, room-type mismatches, and confusion at the restaurant.

Related guest reviews

6

Bayu

16 Jul 2025

·

Stayed 1 night

Our experience started off on the wrong foot with a slow check-in process and no acknowledgment from the receptionist, which made us feel unwelcome. The hallway and room were noticeably warm—perhaps cozy in winter, but uncomfortable in a tropical climate like this. After settling into the room, we waited 30 minutes for our luggage to arrive, only to end up calling reception ourselves. Overall, the lack of attentiveness and poor climate control made for a less-than-pleasant start to our stay.

10

Muhammad

15 Dec 2024

·

Stayed 2 nights

Attached to TangCity Mall, it is very convenient. Staff is welcoming and forthcoming. I checked in very early in the morning coming back from umrah. The staff helped me and my wife settled down quickly with food and laundry. Highly recommended.

10

Marlon

26 May 2023

·

Stayed 1 night

We stayed at this property for one night as we were on a layover to Bali. They upgraded us to a suite upon check in. Very nice hotel located above a mall. Close to lots of restaurants.

6

YASUJI

5 Jun 2023

·

Stayed 6 nights

浴槽付きで良かったそちらはお湯が出ました。なんで浴槽側は出るのにシャワーブースはお湯が出ないのか不思議ルームサービスもアイスペールを持ってくると言って帰ったきり持ってこないし冷蔵庫は全然冷えない設備のリノベーションが必要なのでは?

6

YASUJI

6 Mar 2023

·

Stayed 4 nights

夕食を取ろうとレストランに行ったがやってるのかやってないのか分からない有様メニューはあるか?と聞いたがきちんとした回答も得られず結局ルームサービスにしたこちらは対応する不思議モールへの通路が再開していたのはよかった

2

nobuo

3 Aug 2025

·

Stayed 2 nights

まずお客様と一緒にキングルームを予約いたしましたが2部屋ともシングルダブルルームへ変更されていました。良く見ると変更する場合があると，小さく記入されてましたが、2部屋ともは残念すぎます。あとエレベーターが遅すぎて3分待ちは当たり前、こんなに遅くくるエレベーターは初めてです。節約して止めてるのかなと思います。エレベーターが億劫になりました。これからは変更の可能性がある所では予約しない様にします。この施設には二度と泊まりません。

10

Patrick

28 Sept 2025

·

Stayed 7 nights

Always great place to stay in every time we visited Tangerang. Been Novotel customer since 2017. Nice staff , great food and clean facilities. Great Job Novotel Tangerang.

10

Kjetil Asbjoern

19 Dec 2025

·

Stayed 1 night

Good hotel in proximity (20 min taxi) to the Jakarta international airport. A door into the neighbor upscale mid-sized TangCity mall directly from the hotel lobby. Very good and diverse breakfast buffet. Nice pool and outdoor area next to it. Friendly and helpfull staff.

10

WOOHUN

14 Jun 2025

·

Stayed 6 nights

자카르타 방문시 항상 묵는숙소입니다 내집같이 편안함을 느끼는건,모든 직원들의 친절한응대가 제일 큰이유입니다

6

YASUJI

25 Feb 2024

·

Stayed 5 nights

部屋の温度調整が、出来ない等の小さい不具合はありましたが、全体的に見て快適で良いホテルです。ただ最後の最後チェックアウトはがっかりでした、チェックアウトタイムが12時となっているにもかかわらず、フロントには一人のみ、あんなに待たされたのは初めてです。前の人はチェックイン？　来れもあり得ません。。。

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AI-generated summary based on recent guest reviews

Location

Well regarded for access to TangCity Mall and for being about 20–30 minutes by taxi from CGK airport. Some guests noted limited nearby supermarkets or convenience stores at times.

Related guest reviews

10

YUNWOO

14 Dec 2025

·

Stayed 2 nights

공항이랑 가깝고 솔라리아(아울렛)이랑 가까운데 마트가 없는게 좀 아쉽네요.

10

Timo

18 Sept 2024

·

Stayed 5 nights

The hotel is still quite modern, although it is already a couple of years old. However the rooms are clean, nicely arranged and the breakfast is great. It offers a big variety of international and especially Indonesian food. The gym and pool area have been renovated lately, really great for workouts and some relaxation there after. Moreover the location of the hotel on top of the Tang city mall is also really good. Here you can get some good food and cheap massages as well.

10

Muhammad

14 Sept 2025

·

Stayed 3 nights

Accessibility and proximity to airport.

10

YASUJI

2 May 2022

·

Stayed 5 nights

モールに隣接していて便利かと思いましたが、直通の通路は閉鎖されていてちょっと残念モール内にスーパーがなく周りにコンビニもなくちょっとした飲み物の調達が不便でした。部屋は広く静かで、プレミアラウンジの食事は美味しかったです

10

Muhammad

15 Dec 2024

·

Stayed 2 nights

Attached to TangCity Mall, it is very convenient. Staff is welcoming and forthcoming. I checked in very early in the morning coming back from umrah. The staff helped me and my wife settled down quickly with food and laundry. Highly recommended.

10

Kjetil Asbjoern

19 Dec 2025

·

Stayed 1 night

Good hotel in proximity (20 min taxi) to the Jakarta international airport. A door into the neighbor upscale mid-sized TangCity mall directly from the hotel lobby. Very good and diverse breakfast buffet. Nice pool and outdoor area next to it. Friendly and helpfull staff.

10

Soichiro

30 Sept 2024

·

Stayed 1 night

location is so good, near the airport.

8

Sze wai

19 Jun 2025

·

Stayed 3 nights

Stayed here for 3 nights on a business trip. Location was great, connected to the Tangcity Mall, which meant loads of restaurant choices. Around 30mins taxi ride from CGK Airport. Room was spacious, but looked quite dated with stains seen everywhere. Nevertheless, still a pleasant stay overall.

8

Vincent

17 Apr 2025

·

Stayed 2 nights

Very convenient place

8

TETSUYA

19 Jun 2025

·

Stayed 6 nights

モールが併設されてて、便利

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Dining

Breakfast and on-site food receive frequent praise for quality and variety, and some enjoyed the poolside bar. A few found breakfast monotonous or not included, and one reported confusion about restaurant service.

Related guest reviews

8

hongkon

4 Feb 2026

·

Stayed 3 nights

식당이 훌륭했습니다

10

Timo

18 Sept 2024

·

Stayed 5 nights

The hotel is still quite modern, although it is already a couple of years old. However the rooms are clean, nicely arranged and the breakfast is great. It offers a big variety of international and especially Indonesian food. The gym and pool area have been renovated lately, really great for workouts and some relaxation there after. Moreover the location of the hotel on top of the Tang city mall is also really good. Here you can get some good food and cheap massages as well.

10

YASUJI

2 May 2022

·

Stayed 5 nights

モールに隣接していて便利かと思いましたが、直通の通路は閉鎖されていてちょっと残念モール内にスーパーがなく周りにコンビニもなくちょっとした飲み物の調達が不便でした。部屋は広く静かで、プレミアラウンジの食事は美味しかったです

10

sungchang

3 Jun 2025

·

Stayed 6 nights

시설및 모든면에서 만족했습니다.. 살짝 아쉬운건 조식이 별로..네요

10

Kjetil Asbjoern

19 Dec 2025

·

Stayed 1 night

Good hotel in proximity (20 min taxi) to the Jakarta international airport. A door into the neighbor upscale mid-sized TangCity mall directly from the hotel lobby. Very good and diverse breakfast buffet. Nice pool and outdoor area next to it. Friendly and helpfull staff.

10

Howard

19 Aug 2024

·

Stayed 1 night

Food was excellent, daughter loved the pool! Thank you!

8

JOOHWAN

11 Aug 2025

·

Stayed 4 nights

전반적으로 괜찮은 호텔. 재 방문 예정. 다만, 조식이 단조롭고, 그랩 이용시 대기장소 선정이 어려움.

10

Abdul Aziz

26 Jan 2023

·

Stayed 4 nights

Great Hotel above the TangCity Mall. Good breakfast spread. Strong wifi. Clean room. Hassle free during check in/out. No regrets.

4

Wai Man

15 Nov 2025

·

Stayed 4 nights

Room not clean, there was fingerprints on the cabinet door handles and stains on the table. I stayed in 7/floor, once I stepped out from the escalator there was the smell of old carpet. The pro is the outdoor bar next to the swimming pool. It was good to have dinner there when not hot in the evening. Quite relaxing to lay on the sofa with a glass of cocktail and nice food.

10

Iis

28 Oct 2025

·

Stayed 1 night

Breakfast was good but it would’ve been better if it’s free.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $63
18 $63	19 $66	20 $56	21 $66	22 $66	23 $59	24 $56
25 $53	26 $59	27 $66	28 $66	29 $66	30 $59	31 $56

Su	Mo	Tu	We	Th	Fr	Sa
1 $54	2 $59	3 $59	4 $59	5 $59	6 $59	7 $56
8 $54	9 $59	10 $59	11 $59	12 $59	13 $59	14 $56
15 $54	16 $59	17 $59	18 $59	19 $59	20 $59	21 $56
22 $54	23 $59	24 $59	25 $59	26 $59	27 $59	28 $56
29 $54	30 $59

Novotel Tangerang

Prices for Novotel Tangerang

Monthly average prices

About this property

Location

Room options

Executive Suite, 1 King Bed

Superior Room, 1 King Bed

Executive Room, 1 King Bed

Superior Twin Room, 2 Twin Beds

Executive Twin Room, 2 Twin Beds

Guest reviews of Novotel Tangerang

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Tangerang

Prices for upcoming dates