Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
370 US$
/nat
Gennemsnit for november
Priser på Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
Vælg datoer for at se priser og tilgængelighed
370 US$
/nat
Gennemsnit for november
Gennemsnitlige månedlige priser
På Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only ligger prisen pr. nat i gennemsnit på 320 US$ i den billigste måned (august) og 454 US$ i den dyreste måned (december), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 436 US$ |
| februar | 443 US$ |
| marts | 450 US$ |
| april | 419 US$ |
| maj | 339 US$ |
| juni | 330 US$ |
| juli | 344 US$ |
| august | 320 US$ |
| september | 329 US$ |
| oktober | 347 US$ |
| november | 370 US$ |
| december | 454 US$ |
J
F
M
A
M
J
J
A
S
O
nov. · 370 US$
N
D
Dyrest: december (ca. 454 US$)
Billigst: august (ca. 320 US$)
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 2 udendørs swimmingpools, et motionscenter og en sauna.
Faciliteter
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 2 udendørs swimmingpools, et motionscenter og en sauna.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et forretningscenter, renseri/vaskeservice og en døgnåben reception. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Som gæst på Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only kan du nyde et måltid på Gourmet Marché. Tag forbi baren ved poolen samt de 2 barer/lounger, hvor du kan slappe af med en forfriskende drink. Gratis morgenmadsbuffet serveres dagligt fra kl. 07.00 til kl. 10.30.
Værelser
Føl dig hjemme i et af de 180 værelser, der indeholder minibarer (med en række gratis produkter) og fladskærms-tv. Værelserne har privat balkon med møbler. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Badeværelserne indeholder bruser med brusehoved med spredningseffekt og gratis toiletartikler.
Lokation
Fra Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, som ligger i Cancún (Zona Hotelera), er der kun 3 minutters gang til Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark og 6 minutters gang til Chac-mool-stranden.
I nærheden
Nichupté-lagunen(0.2 mil)
Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark(0.2 mil)
Chac-mool-stranden(0.3 mil)
Forum By The Sea-indkøbscenteret(0.5 mil)
Forum Beach(0.6 mil)
Cancun Convention Center(0.8 mil)
Plaza Caracol-indkøbscentret(0.8 mil)
UltraMar Færgeterminal(0.8 mil)
Gaviota Azul-stranden(0.9 mil)
Caracol-stranden(0.9 mil)
Playa Ancha(1.2 mil)
La Isla Butikscenter(1.5 mil)
El Sol de Cancun(1.5 mil)
Isla Dorada(1.7 mil)
Yamil Lu'um Arkæologiske Zone(1.7 mil)
Cancun, Quintana Roo (CUN-Cancun Intl.)(14.5 mil)
Tulum Intl. Lufthavn (TQO)(110.8 mil)
Parkering
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Turistservice
Lokation
Km 9.7 Blvd Kulkulcan, Punta Cancun, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexico
Nichupté-lagunen (0.2 mil)
Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark (0.2 mil)
Chac-mool-stranden (0.3 mil)
Forum By The Sea-indkøbscenteret (0.5 mil)
Forum Beach (0.6 mil)
Cancun Convention Center (0.8 mil)
Værelsesmuligheder
9
Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club
Værelsesoplysninger
2 Ekstra Store Dobbeltsenge
, 4× Store Dobbeltsenge
og 1 Sovesofa
4467 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat stue
6
Luxury Junior Suite Ocean Front Diamond Club
Værelsesoplysninger
2 Store Dobbeltsenge
og 1 Sovesofa
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
603 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat stue
6
Luxury Presidential Ocean Front One Bedroom Suite Diamond Club
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
1227 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat stue
7
Luxury Presidential Two Bedroom Suite Sunset View Diamond club
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
, 2 Store Dobbeltsenge
og 1 Sovesofa
Sover 7
1830 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat stue
7
Luxury junior suite sunset view
Værelsesoplysninger
2 Store Dobbeltsenge
og 1 Sovesofa
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
603 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat stue
7
Luxury junior suite sunset view Diamond Club
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
2 Store Dobbeltsenge
og 1 Sovesofa
Sover 4
603 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat stue
6
Luxury Junior Suite Ocean Front
Værelsesoplysninger
2 Store Dobbeltsenge
og 1 Sovesofa
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
603 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat stue
6
Luxury suite sunset view
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
721 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat stue
9
Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
, 2 Store Dobbeltsenge
og 1 Sovesofa
Sover 7
3261 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat stue
6
Luxury Presidential One Bedroom Suite Sunset View Diamond club
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
1227 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat stue
6
Luxury Suite Ocean Front
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
721 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat stue
9
Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
, 4× Store Dobbeltsenge
og 1 Sovesofa
3864 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat stue
6
Luxury Presidential Ocean Front Two Bedroom Suite Diamond club
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
, 2 Store Dobbeltsenge
og 1 Sovesofa
Sover 7
1830 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat stue
Gæsteanmeldelser af Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
8.4
Meget god
Baseret på 2.966 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only fremhæver gæsterne venligt personale, en livlig atmosfære for voksne, udsigt over stranden og en god beliggenhed, hvor man let kan gå rundt. Dog rapporteres der også om langsomme elevatorer, varierende madoplevelser, insisterende mersalg og mangel på liggestole ved poolen og stranden.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only fremhæver gæsterne venligt personale, en livlig atmosfære for voksne, udsigt over stranden og en god beliggenhed, hvor man let kan gå rundt. Dog rapporteres der også om langsomme elevatorer, varierende madoplevelser, insisterende mersalg og mangel på liggestole ved poolen og stranden.
Værelserne er generelt moderne med imponerende havudsigt, selvom nogle gæster bemærkede fugt, lugt, vedligeholdelsesproblemer og lejlighedsvise problemer med vandet eller aircondition. Den festlige atmosfære og daglig underholdning appellerer til mange, men støj og overfyldte fællesområder kan begrænse afslapningen. Check-in og restaurantreservationer via appen frustrerede flere gæster. Forvent et livligt strandophold med fremragende personale, men vær realistisk i forhold til maden og logistikken.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Beliggende ved stranden med livlige pools, daglig underholdning og en populær tagterrasse; mange roser spaen og cabanaerne. Ulemper inkluderer kroniske elevatorforsinkelser, begrænset antal liggestole, lejlighedsvise defekte hydroterapier eller jacuzzier, samt ekstra gebyrer i forbindelse med tagterrassen eller Diamond Club.
Relaterede gæsteanmeldelser
4
Stephanie
3. mar. 2025
·
Overnattede 4 nætter
It’s so called all inclusive but when you’re on the rooftop they want to charge you for drinks and you can’t use the cabana unless you buy a bottle. They hype up this hotel too much it wasn’t what I expected. They also over promise you stuff but it’s all talk never had any issues like I did in this hotel and I come every year to Cancun
It’s so called all inclusive but when you’re on the rooftop they want to charge you for drinks and you can’t use the cabana unless you buy a bottle. They hype up this hotel too much it wasn’t what I expected. They also over promise you stuff but it’s all talk never had any issues like I did in this hotel and I come every year to Cancun
8
Miranda
2. apr. 2025
·
Overnattede 8 nætter
The Good: • The food was excellent. Plenty of options. The buffet never disappointed, and Chef Camela was amazing. He made us feel special, and his dishes were some of the best I’ve had. Had we known this earlier, we wouldn’t have booked any restaurants. • Most staff were friendly. At night during the show, Dennys was fantastic—she constantly checked on our drinks and was quick and attentive. At the poolside bar, Luis was always prompt and provided excellent service. The buffet dining manager, Ismael, was also very kind, regularly checking in on our needs. • The beach was beautiful and felt safe, with security and police always nearby. • The evening shows were fantastic, and we looked forward to them each night. My only recommendation, based on our experience at the Punta Cana location, would be adjusting the timing. Events often overlapped, making it difficult to attend everything. At the other location, the show started at 7:30, followed by themed parties after. The Bad: • The elevators were very slow and overcrowded.It was common to wait 5 mins for an elevator, and with many stops, the ride could take just as long. • When the hotel was full, seating was extremely limited. For beach chairs, we had to be up by 6:30, as they were all taken by 7. On really busy days, people were sitting on towels due to lack of seating. For the same reason restaurant resverstions had to be made by 7 the day prior. -Overall places felt understaffed. Service was often slow and lines were long
The Good: • The food was excellent. Plenty of options. The buffet never disappointed, and Chef Camela was amazing. He made us feel special, and his dishes were some of the best I’ve had. Had we known this earlier, we wouldn’t have booked any restaurants. • Most staff were friendly. At night during the show, Dennys was fantastic—she constantly checked on our drinks and was quick and attentive. At the poolside bar, Luis was always prompt and provided excellent service. The buffet dining manager, Ismael, was also very kind, regularly checking in on our needs. • The beach was beautiful and felt safe, with security and police always nearby. • The evening shows were fantastic, and we looked forward to them each night. My only recommendation, based on our experience at the Punta Cana location, would be adjusting the timing. Events often overlapped, making it difficult to attend everything. At the other location, the show started at 7:30, followed by themed parties after. The Bad: • The elevators were very slow and overcrowded.It was common to wait 5 mins for an elevator, and with many stops, the ride could take just as long. • When the hotel was full, seating was extremely limited. For beach chairs, we had to be up by 6:30, as they were all taken by 7. On really busy days, people were sitting on towels due to lack of seating. For the same reason restaurant resverstions had to be made by 7 the day prior. -Overall places felt understaffed. Service was often slow and lines were long
10
Craig
16. maj 2025
·
Overnattede 3 nætter
Hotel was modern, clean, staff was friendly. As we walked up and down the beach numerous times, Royalton CHIC seems to be the place to be! A huge hotel, vibrant people life, cool palm trees in front, but not too many where it will block the view. 10 out 10 recommend
Hotel was modern, clean, staff was friendly. As we walked up and down the beach numerous times, Royalton CHIC seems to be the place to be! A huge hotel, vibrant people life, cool palm trees in front, but not too many where it will block the view. 10 out 10 recommend
8
shateena P
3. sep. 2025
·
Overnattede 4 nætter
The balconies were really cute. My rooms air conditioning and fan did not work. It was very dry and hot my entire stay. The swim up bars are nice, but the music sucked. Food needs improvement. The elevators were narrow and took forever to come when called at all hours of the day. The spa was amazing!
The balconies were really cute. My rooms air conditioning and fan did not work. It was very dry and hot my entire stay. The swim up bars are nice, but the music sucked. Food needs improvement. The elevators were narrow and took forever to come when called at all hours of the day. The spa was amazing!
10
Maria Herndon
6. aug. 2025
·
Overnattede 4 nætter
The spa hydration was broken and the Jacuzzi was broken.
The spa hydration was broken and the Jacuzzi was broken.
10
Frandi
28. sep. 2025
·
Overnattede 3 nætter
Great Stay , no complaints . Nice attentive staff , the pool manager Mr Miguel was super helpful . Henry Steak Out Was Awesome . THE SPA IS HIGHLY RECOMMENDED, worth it ‘ will stay here again
Great Stay , no complaints . Nice attentive staff , the pool manager Mr Miguel was super helpful . Henry Steak Out Was Awesome . THE SPA IS HIGHLY RECOMMENDED, worth it ‘ will stay here again
10
jazz
1. jul. 2025
·
Overnattede 5 nætter
The only thing that needs more work is the elevators within the building
The only thing that needs more work is the elevators within the building
8
Shane
27. maj 2025
·
Overnattede 4 nætter
Smaller footprint property, all amenities are in a nice close proximity, so it's easy to get around. It does involve using elevators which can be somewhat slow during busy times. Food was excellent with a great selection. The service was excellent and the staff are very attentive, hard working, accommodating and friendly! One of the downsides to this property was the lack of entertainment. They had a few pool foam parties throughout the week and a daily pool volleyball game which was fun, but otherwise lacking compared to other Cancun resorts. DJ wouldnt play any music until late in afternoon, and very briefly. One of the disappointments was the 18th floor rooftop, it was very hot up there with very little breeze. Beware that the rooftop drinks are only included if you upgrade to the diamond club (+$120/day) , we weren't aware of this at time of booking. 75% of the guests dont upgrade, and i dont feel its worth it, so it creates a kind of divided guest group, with a dead vibe on the rooftop! The night entertainment is non-existent. A band one night played for an hour, and karaoke another night. Otherwise nightly entertainment was pretty minimal. Its possible that it was lacking due to the time of year (late May). The crowd seemed to be predominantly African-American between ages of late 20's to early 50's, but it could be that it was Memorial weekend and the Cancun Jump Off event which is the largest urban gathering outside of the US.
Smaller footprint property, all amenities are in a nice close proximity, so it's easy to get around. It does involve using elevators which can be somewhat slow during busy times. Food was excellent with a great selection. The service was excellent and the staff are very attentive, hard working, accommodating and friendly! One of the downsides to this property was the lack of entertainment. They had a few pool foam parties throughout the week and a daily pool volleyball game which was fun, but otherwise lacking compared to other Cancun resorts. DJ wouldnt play any music until late in afternoon, and very briefly. One of the disappointments was the 18th floor rooftop, it was very hot up there with very little breeze. Beware that the rooftop drinks are only included if you upgrade to the diamond club (+$120/day) , we weren't aware of this at time of booking. 75% of the guests dont upgrade, and i dont feel its worth it, so it creates a kind of divided guest group, with a dead vibe on the rooftop! The night entertainment is non-existent. A band one night played for an hour, and karaoke another night. Otherwise nightly entertainment was pretty minimal. Its possible that it was lacking due to the time of year (late May). The crowd seemed to be predominantly African-American between ages of late 20's to early 50's, but it could be that it was Memorial weekend and the Cancun Jump Off event which is the largest urban gathering outside of the US.
8
Janice Enriquez
9. aug. 2025
·
Overnattede 7 nætter
Good all-inclusive resort but needs a bit of minor updates/repairs in the rooms (bathroom glass doors and curtains). Room cleanliness is very good, comfortable beds, linens and towels were changed on a daily basis. The staff throughout the hotel were very friendly, polite and helpful. Location is excellent proximity to downtown Cancun restaurants, bars and shopping. It’s an easy 8 min walk on wide, safe, well-lit sidewalks which many tourists use on a daily and nightly basis. The buffet has good selection and it’s exactly what you’d expect from most resorts. It can be repetitive but there are other options available such as the Café breakfast, pool resto-bar for lunch and á la carte restaurants for dinner. The beach was great for relaxing with food and drink services provided in both diamond club and regular lounge sections. The biggest negative for me and my travel friends was the water temperature of the swimming pools. It seems that the water pumps were not working well enough in which the water was always very warm to be in the pool no matter what time you’re in it. Overall we enjoyed our stay at this resort.
Good all-inclusive resort but needs a bit of minor updates/repairs in the rooms (bathroom glass doors and curtains). Room cleanliness is very good, comfortable beds, linens and towels were changed on a daily basis. The staff throughout the hotel were very friendly, polite and helpful. Location is excellent proximity to downtown Cancun restaurants, bars and shopping. It’s an easy 8 min walk on wide, safe, well-lit sidewalks which many tourists use on a daily and nightly basis. The buffet has good selection and it’s exactly what you’d expect from most resorts. It can be repetitive but there are other options available such as the Café breakfast, pool resto-bar for lunch and á la carte restaurants for dinner. The beach was great for relaxing with food and drink services provided in both diamond club and regular lounge sections. The biggest negative for me and my travel friends was the water temperature of the swimming pools. It seems that the water pumps were not working well enough in which the water was always very warm to be in the pool no matter what time you’re in it. Overall we enjoyed our stay at this resort.
10
Cindy
8. mar. 2025
·
Overnattede 7 nætter
Everything was great but there arent enough beach/pool chairs for the # of guest during peak season.
Everything was great but there arent enough beach/pool chairs for the # of guest during peak season.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Mange gæster fandt værelser og fællesområder meget rene med opmærksom rengøring. Dog er der gentagne rapporter om muggen lugt og fugt, lejlighedsvise skadedyr samt problemer med vandet, såsom brunt eller ildelugtende vand fra hanerne i dele af ejendommen.
Relaterede gæsteanmeldelser
10
Tamika
27. jun. 2025
·
Overnattede 3 nætter
Property is nice and clean. All staff treated us well.
Property is nice and clean. All staff treated us well.
2
Johnnesheia Shakria
14. okt. 2025
·
Overnattede 3 nætter
I recently stayed at your hotel, but unfortunately, my experience was not the best. There were flying bugs inside our room, which made our stay uncomfortable. I expected a higher standard of cleanliness and comfort. I hope you can look into this matter to prevent it from happening to other guests and consider some form of compensation for the inconvenience. Thank you for your attention to this matter. Sincerely, Nesh
I recently stayed at your hotel, but unfortunately, my experience was not the best. There were flying bugs inside our room, which made our stay uncomfortable. I expected a higher standard of cleanliness and comfort. I hope you can look into this matter to prevent it from happening to other guests and consider some form of compensation for the inconvenience. Thank you for your attention to this matter. Sincerely, Nesh
10
Antonyshia
12. sep. 2025
·
Overnattede 2 nætter
Really clean resort, staff was very welcoming and we met a lot of nice ppl
Really clean resort, staff was very welcoming and we met a lot of nice ppl
6
Jonathan
30. apr. 2025
·
Overnattede 6 nætter
We recently stayed at a hotel in Cancun and had a mixed experience that unfortunately leaned more negative than positive. Starting with the issues: the front desk staff were often unhelpful, and a few were outright rude. One of the waiters even made an inappropriate comment about how much food we were going to eat, which was both unprofessional and uncomfortable. The facilities were lacking in upkeep. The poolside washrooms were consistently dirty, many beach chairs were ripped or broken, and the tap and shower water had a strong, unpleasant odor. Although we were charged a beach cleaning fee, the beach remained covered in seaweed for most of the week and was only cleaned once. We also had a frustrating experience when my sister, who had a day pass and a reservation booked in advance, was held at the gate by security and left waiting outside in the morning. That said, there were a few standout positives. The room cleaning staff were incredibly kind and thorough, the entertainment team worked hard to create a fun atmosphere, and a couple of the waiters were genuinely welcoming and attentive. Overall, while there were moments we appreciated, the service inconsistencies and facility issues make it unlikely we would return unless significant improvements are made.
We recently stayed at a hotel in Cancun and had a mixed experience that unfortunately leaned more negative than positive. Starting with the issues: the front desk staff were often unhelpful, and a few were outright rude. One of the waiters even made an inappropriate comment about how much food we were going to eat, which was both unprofessional and uncomfortable. The facilities were lacking in upkeep. The poolside washrooms were consistently dirty, many beach chairs were ripped or broken, and the tap and shower water had a strong, unpleasant odor. Although we were charged a beach cleaning fee, the beach remained covered in seaweed for most of the week and was only cleaned once. We also had a frustrating experience when my sister, who had a day pass and a reservation booked in advance, was held at the gate by security and left waiting outside in the morning. That said, there were a few standout positives. The room cleaning staff were incredibly kind and thorough, the entertainment team worked hard to create a fun atmosphere, and a couple of the waiters were genuinely welcoming and attentive. Overall, while there were moments we appreciated, the service inconsistencies and facility issues make it unlikely we would return unless significant improvements are made.
10
Nataejah
3. nov. 2025
·
Overnattede 3 nætter
very clean room spotlessss, housekeeping very sweet and generous, fixed my hair and makeup on the counterr everymorningg made my. bed every morning room service nice everything 10/10
very clean room spotlessss, housekeeping very sweet and generous, fixed my hair and makeup on the counterr everymorningg made my. bed every morning room service nice everything 10/10
10
Luciano
7. jun. 2025
·
Overnattede 3 nætter
Hotel excelente, renovado com excelentes acomodações. Staff prestativo e simpático. Restaurante do buffet com inúmeras opções de comida em todas as refeições.
Hotel excelente, renovado com excelentes acomodações. Staff prestativo e simpático. Restaurante do buffet com inúmeras opções de comida em todas as refeições.
10
Scott
5. nov. 2025
·
Overnattede 5 nætter
The room was large and very clean. The staff goes over and above to assist you in any way possible. The young lady Jasmin who served drinks at the resort was absolutely amazing. Her friendly smile, great attitude, and fast service added to an overall wonderful experience. The entertainment is top notch and made for fun-filled days and nights .
The room was large and very clean. The staff goes over and above to assist you in any way possible. The young lady Jasmin who served drinks at the resort was absolutely amazing. Her friendly smile, great attitude, and fast service added to an overall wonderful experience. The entertainment is top notch and made for fun-filled days and nights .
8
Tiffany
18. sep. 2025
·
Overnattede 3 nætter
Staff was nice. Resort presented very well. Our floor within the resort and room did have a “poop/sewer” smell that lingered the entire stay. The smell was not in other floors or areas or the resort. The food was decent and drinks were ok.
Staff was nice. Resort presented very well. Our floor within the resort and room did have a “poop/sewer” smell that lingered the entire stay. The smell was not in other floors or areas or the resort. The food was decent and drinks were ok.
4
Jesse
16. mar. 2025
·
Overnattede 4 nætter
Decent. Expected more based reviews. Brown water, no hot water and no water at all at some points. Food is "ok".
Decent. Expected more based reviews. Brown water, no hot water and no water at all at some points. Food is "ok".
6
Arianna
19. nov. 2025
·
Overnattede 4 nætter
Rooms smelled moldy and the food was nasty
Rooms smelled moldy and the food was nasty
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er moderne, rummelige og byder på imponerende havudsigt. Nogle gæster rapporterede om fugt og muggen lugt, problemer med AC eller varmt vand, vedligeholdelsesmangler, støj fra gangen og lejlighedsvise problemer med nøgler eller døre.
Relaterede gæsteanmeldelser
8
Axel
28. jan. 2025
·
Overnattede 2 nætter
The hotel is very nice, but we had many problems with the room. The shower in the main room didn’t have hot water, and neither of the two jacuzzis in the room had hot water either. The air conditioning wasn’t working, and we spent a very cold night even after turning off all the air conditioning. You pay a lot for a room to be calling technicians two or three times a day. Honestly, I don’t think I will return to the hotel because of the bad impression it left on me. You go on vacation to enjoy your investment, not to watch technicians come and go three times a day
The hotel is very nice, but we had many problems with the room. The shower in the main room didn’t have hot water, and neither of the two jacuzzis in the room had hot water either. The air conditioning wasn’t working, and we spent a very cold night even after turning off all the air conditioning. You pay a lot for a room to be calling technicians two or three times a day. Honestly, I don’t think I will return to the hotel because of the bad impression it left on me. You go on vacation to enjoy your investment, not to watch technicians come and go three times a day
10
Luis
8. jul. 2025
·
Overnattede 2 nætter
the amazing view of the beach and property from our room
the amazing view of the beach and property from our room
6
Kevin
7. dec. 2025
·
Overnattede 4 nætter
Upon arrival they gave us the wrong room. Walked in on a couple cuddling on the bed. Very uncomfortable experience
Upon arrival they gave us the wrong room. Walked in on a couple cuddling on the bed. Very uncomfortable experience
10
Taliyah
4. sep. 2025
·
Overnattede 3 nætter
The oceanfront balcony was stunning! Highly recommend Diamond Club.
The oceanfront balcony was stunning! Highly recommend Diamond Club.
6
Shronda
14. jun. 2025
·
Overnattede 3 nætter
This property looks very nice on the website, but is average at best. We stayed 3 nights, and every time we came back into our room, the beds, sheets, floors, walls, and balcony doors were moist. They really need to work on getting the moisture and humidity under control because it’s super moist even with the ac and fans on. Also EVERYTHING closes super early at 5pm. The pools and pool bar as well as the rooftop shut down and there’s absolutely NO night life on the property. It’s a very average property and I would not stay there again.
This property looks very nice on the website, but is average at best. We stayed 3 nights, and every time we came back into our room, the beds, sheets, floors, walls, and balcony doors were moist. They really need to work on getting the moisture and humidity under control because it’s super moist even with the ac and fans on. Also EVERYTHING closes super early at 5pm. The pools and pool bar as well as the rooftop shut down and there’s absolutely NO night life on the property. It’s a very average property and I would not stay there again.
2
Angela
19. mar. 2025
·
Overnattede 4 nætter
I do not recommend this resort. First two days we either have lukewarm showers or cold showers. Our ceiling was leaking and part of the ceiling fell onto our bathroom countertop. It was at 2:30 in the morning. They did not offer to clean it up or anything. We had to use our own towels to clean it up. Elevators took forever. And there are no stairs from the higher floors down to floor three where the stairs connect to the rest of the hotel.
I do not recommend this resort. First two days we either have lukewarm showers or cold showers. Our ceiling was leaking and part of the ceiling fell onto our bathroom countertop. It was at 2:30 in the morning. They did not offer to clean it up or anything. We had to use our own towels to clean it up. Elevators took forever. And there are no stairs from the higher floors down to floor three where the stairs connect to the rest of the hotel.
10
Gary
26. aug. 2025
·
Overnattede 1 nat
Large and nicely appointed rooms. All inclusive makes it easy.
Large and nicely appointed rooms. All inclusive makes it easy.
10
Shena
4. sep. 2025
·
Overnattede 6 nætter
The room was very clean, I had one issue, the night before my checkout there was a leak from the floor above me
The room was very clean, I had one issue, the night before my checkout there was a leak from the floor above me
10
Scott
5. nov. 2025
·
Overnattede 5 nætter
The room was large and very clean. The staff goes over and above to assist you in any way possible. The young lady Jasmin who served drinks at the resort was absolutely amazing. Her friendly smile, great attitude, and fast service added to an overall wonderful experience. The entertainment is top notch and made for fun-filled days and nights .
The room was large and very clean. The staff goes over and above to assist you in any way possible. The young lady Jasmin who served drinks at the resort was absolutely amazing. Her friendly smile, great attitude, and fast service added to an overall wonderful experience. The entertainment is top notch and made for fun-filled days and nights .
10
Karen
15. okt. 2025
·
Overnattede 1 nat
Room is very clean and nice. Check in was excellent. Very helpful staff.
Room is very clean and nice. Check in was excellent. Very helpful staff.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet roses bredt for at være venligt og imødekommende, med mange fremragende tjenere og personale ved stranden. Alligevel nævner gæster langsom eller kaotisk check-in, inkonsistent service fra tjenerne, hårde salgstaktikker for medlemskaber eller opgraderinger og lejlighedsvis uhøflighed.
Relaterede gæsteanmeldelser
10
Daniel
20. dec. 2025
·
Overnattede 7 nætter
Fantastic staff and very good facilities. Service excellent.
Fantastic staff and very good facilities. Service excellent.
6
Christina
22. apr. 2025
·
Overnattede 4 nætter
My check-in experience was frustrating, even with Diamond Club perks. Spending an hour just to get checked in is definitely not ideal, especially when you’re expecting some level of VIP treatment. And having sales pitches thrown at you around every corner doesn’t exactly scream “relaxing vacation.”
My check-in experience was frustrating, even with Diamond Club perks. Spending an hour just to get checked in is definitely not ideal, especially when you’re expecting some level of VIP treatment. And having sales pitches thrown at you around every corner doesn’t exactly scream “relaxing vacation.”
4
PAMELA J
3. aug. 2025
·
Overnattede 6 nætter
I was very disappointed by the staff's lack of service. They gave attitude every time you needed something or wanted a drink. I traveled with 12 Adults to celebrate my birthday and eveyone was disappointed in some way or the other by the service.My room temperature was hot throughout my entire stay for 6 days and the lack of air-conditioning through out the entire facility was unbearable. To reserve dining was like pulling teeth. Nothing was easily available for an all inclusive. The restaurants closes at odd times. The front desk staff was very rude and made fun of some of the guests while I watched, waiting for my room. The concierge act like you are bothering them and very vague with answering your questions. Everything was about money yet my party spent well over $40,000 U.S. for this trip. Bottle water was not easily available and when asked, that was also an issue, housekeeping was good and attentive. Overall, Very disappointed as this was my 1st all inclusive vacation. I will be contacting corporate to file an official complaint.
I was very disappointed by the staff's lack of service. They gave attitude every time you needed something or wanted a drink. I traveled with 12 Adults to celebrate my birthday and eveyone was disappointed in some way or the other by the service.My room temperature was hot throughout my entire stay for 6 days and the lack of air-conditioning through out the entire facility was unbearable. To reserve dining was like pulling teeth. Nothing was easily available for an all inclusive. The restaurants closes at odd times. The front desk staff was very rude and made fun of some of the guests while I watched, waiting for my room. The concierge act like you are bothering them and very vague with answering your questions. Everything was about money yet my party spent well over $40,000 U.S. for this trip. Bottle water was not easily available and when asked, that was also an issue, housekeeping was good and attentive. Overall, Very disappointed as this was my 1st all inclusive vacation. I will be contacting corporate to file an official complaint.
6
Eduardo
12. jan. 2026
·
Overnattede 3 nætter
We stayed three nights at Royalton CHIC Cancun, after spending New Year’s at Secrets Akumal in the Riviera Maya, and unfortunately this hotel did not meet our expectations. The check-in at the Club Lounge was chaotic, crowded, and the staff was not welcoming or informative. What truly saved our first impression — and much of our stay — was Gilbert, our butler, who was exceptional: attentive, kind, efficient, and always willing to help. He truly deserves recognition and promotion. Unfortunately, his counterpart Cesar, responsible for the morning shift, was completely absent. He never introduced himself, did not respond to messages, and failed to fulfill even simple requests made in person. This lack of balance between the butler team negatively impacted our experience. Overall, the hotel is very noisy, especially in the restaurants at dinner time. For an adults-only hotel, the atmosphere felt far from it — loud, chaotic, and not relaxing. The parties and entertainment were also underwhelming, with limited options, short schedules, and little promotion. The room service menu is very limited, and the lack of a delivery box means staff must enter the room, which affects privacy. While the staff is polite, the constant expectation of tipping becomes uncomfortable. Conclusion: we do not recommend this hotel. The stay was not worth the price paid. The only true highlight was Gilbert, whose professionalism made a real difference
We stayed three nights at Royalton CHIC Cancun, after spending New Year’s at Secrets Akumal in the Riviera Maya, and unfortunately this hotel did not meet our expectations. The check-in at the Club Lounge was chaotic, crowded, and the staff was not welcoming or informative. What truly saved our first impression — and much of our stay — was Gilbert, our butler, who was exceptional: attentive, kind, efficient, and always willing to help. He truly deserves recognition and promotion. Unfortunately, his counterpart Cesar, responsible for the morning shift, was completely absent. He never introduced himself, did not respond to messages, and failed to fulfill even simple requests made in person. This lack of balance between the butler team negatively impacted our experience. Overall, the hotel is very noisy, especially in the restaurants at dinner time. For an adults-only hotel, the atmosphere felt far from it — loud, chaotic, and not relaxing. The parties and entertainment were also underwhelming, with limited options, short schedules, and little promotion. The room service menu is very limited, and the lack of a delivery box means staff must enter the room, which affects privacy. While the staff is polite, the constant expectation of tipping becomes uncomfortable. Conclusion: we do not recommend this hotel. The stay was not worth the price paid. The only true highlight was Gilbert, whose professionalism made a real difference
4
Dennis
3. sep. 2025
·
Overnattede 3 nætter
Overall, I didn’t feel the “all-inclusive” experience was worth it. The hotel is fine if you’re just looking for a decent room, but beyond that, it fell short. The bar service had long waits, the environment was noisy, and the elevators were unreliable with frustratingly long wait times. When I went to schedule a massage, I was pushed into a 90-minute membership sales pitch instead. They also handed me a so-called “$300 voucher,” which turned out to just be a booklet of discount coupons, not actual credit. On top of that, Expedia advertised my room as either a king bed or two doubles. Since I booked the luxury ocean view room for my wife and me, I expected a king. Instead, we were given a double bed and I was unable to change it, which was very disappointing and far from the “luxury” experience I paid for. The one bright spot was the staff, who were genuinely lovely, but overall this resort did not meet the standards I’d expect from a place marketed as “luxury.”
Overall, I didn’t feel the “all-inclusive” experience was worth it. The hotel is fine if you’re just looking for a decent room, but beyond that, it fell short. The bar service had long waits, the environment was noisy, and the elevators were unreliable with frustratingly long wait times. When I went to schedule a massage, I was pushed into a 90-minute membership sales pitch instead. They also handed me a so-called “$300 voucher,” which turned out to just be a booklet of discount coupons, not actual credit. On top of that, Expedia advertised my room as either a king bed or two doubles. Since I booked the luxury ocean view room for my wife and me, I expected a king. Instead, we were given a double bed and I was unable to change it, which was very disappointing and far from the “luxury” experience I paid for. The one bright spot was the staff, who were genuinely lovely, but overall this resort did not meet the standards I’d expect from a place marketed as “luxury.”
10
Christina
18. apr. 2025
·
Overnattede 4 nætter
The staff at this property were all so helpful and friendly! We had the best time there and will be back soon!
The staff at this property were all so helpful and friendly! We had the best time there and will be back soon!
10
Ana
18. nov. 2025
·
Overnattede 5 nætter
staff was excellent and service was amazing
staff was excellent and service was amazing
10
Heather E
5. mar. 2025
·
Overnattede 5 nætter
This is a great resort clean, fun, great food and drinks, beautiful beach, comfortable beds, and the staff is absolutely amazing!! The mixologist Elmer made me the most amazing specialty drink, our Butlers Sandra and Iran not only took the greatest care of us but also our friends who traveled with us. We were greeted with a welcome drink and Fernando! He was the friendliest face to show up to, anything we asked him he knew the answer or actually looked up the info so we had an answer.
This is a great resort clean, fun, great food and drinks, beautiful beach, comfortable beds, and the staff is absolutely amazing!! The mixologist Elmer made me the most amazing specialty drink, our Butlers Sandra and Iran not only took the greatest care of us but also our friends who traveled with us. We were greeted with a welcome drink and Fernando! He was the friendliest face to show up to, anything we asked him he knew the answer or actually looked up the info so we had an answer.
10
Amanda
30. jul. 2025
·
Overnattede 4 nætter
Everything was great and fun! Nelson was the best and so were our butlers Stef and Daniel!!!
Everything was great and fun! Nelson was the best and so were our butlers Stef and Daniel!!!
10
Roy
10. sep. 2025
·
Overnattede 4 nætter
The service was great!
The service was great!
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Central beliggenhed i Hotelzonen med let adgang til stranden og gåafstand til barer, klubber og butikker; mange følte sig trygge. Smuk havudsigt og bekvem adgang understøtter et ophold på hotellet eller udflugter.
Relaterede gæsteanmeldelser
10
Kaitlyn
31. aug. 2025
·
Overnattede 7 nætter
We loved the verity of restaurants and walking distance to downtown
We loved the verity of restaurants and walking distance to downtown
8
Sye
18. apr. 2025
·
Overnattede 5 nætter
The location is great and the beach was awesome!
The location is great and the beach was awesome!
8
Amy
1. mar. 2025
·
Overnattede 1 nat
This is an amazing property! From professional, personable staff to extremely clean facilities, the Royalton CHIC Cancun is an exceptional all-inclusive. It offers great dining options, wonderful pools, easy beachfront access, and high-class rooms that make you feel like you are VIP.
This is an amazing property! From professional, personable staff to extremely clean facilities, the Royalton CHIC Cancun is an exceptional all-inclusive. It offers great dining options, wonderful pools, easy beachfront access, and high-class rooms that make you feel like you are VIP.
8
Matthew
13. jun. 2025
·
Overnattede 3 nætter
Good location. Very nice staff. Food was 3 out of 5. But overall a great stay
Good location. Very nice staff. Food was 3 out of 5. But overall a great stay
10
Ambra
26. maj 2025
·
Overnattede 5 nætter
I loved this resort it's in a nice location and everyone is so nice. Check in was a breeze, the rooms were all clean even when they came in to re clean your room they did a great job. The bartenders are the best and the food wasn't too bad. You're not far from everything but not close where the party scene will disturb you. If you find Bryan, Jan and Santiago at the bar you're in great hands. I didn't like the rainfall showehead but they do have a hand held that works. Definitely book this resort you won't be disappointed matter of fact you will never have to leave the resort for activities. My crew had a ball and we definitely will stay here again thanks guys you rock.
I loved this resort it's in a nice location and everyone is so nice. Check in was a breeze, the rooms were all clean even when they came in to re clean your room they did a great job. The bartenders are the best and the food wasn't too bad. You're not far from everything but not close where the party scene will disturb you. If you find Bryan, Jan and Santiago at the bar you're in great hands. I didn't like the rainfall showehead but they do have a hand held that works. Definitely book this resort you won't be disappointed matter of fact you will never have to leave the resort for activities. My crew had a ball and we definitely will stay here again thanks guys you rock.
8
Johny
6. aug. 2025
·
Overnattede 3 nætter
Good location!
Good location!
10
Flor
24. aug. 2025
·
Overnattede 5 nætter
Other than the elevators being slow, this property was a great property! So many things to do and if you like partying, the night life downtown is within walking distance!!
Other than the elevators being slow, this property was a great property! So many things to do and if you like partying, the night life downtown is within walking distance!!
8
Edward
26. nov. 2025
·
Overnattede 4 nætter
The beach, property location, staff, room, value.
The beach, property location, staff, room, value.
8
Janice Enriquez
9. aug. 2025
·
Overnattede 7 nætter
Good all-inclusive resort but needs a bit of minor updates/repairs in the rooms (bathroom glass doors and curtains). Room cleanliness is very good, comfortable beds, linens and towels were changed on a daily basis. The staff throughout the hotel were very friendly, polite and helpful. Location is excellent proximity to downtown Cancun restaurants, bars and shopping. It’s an easy 8 min walk on wide, safe, well-lit sidewalks which many tourists use on a daily and nightly basis. The buffet has good selection and it’s exactly what you’d expect from most resorts. It can be repetitive but there are other options available such as the Café breakfast, pool resto-bar for lunch and á la carte restaurants for dinner. The beach was great for relaxing with food and drink services provided in both diamond club and regular lounge sections. The biggest negative for me and my travel friends was the water temperature of the swimming pools. It seems that the water pumps were not working well enough in which the water was always very warm to be in the pool no matter what time you’re in it. Overall we enjoyed our stay at this resort.
Good all-inclusive resort but needs a bit of minor updates/repairs in the rooms (bathroom glass doors and curtains). Room cleanliness is very good, comfortable beds, linens and towels were changed on a daily basis. The staff throughout the hotel were very friendly, polite and helpful. Location is excellent proximity to downtown Cancun restaurants, bars and shopping. It’s an easy 8 min walk on wide, safe, well-lit sidewalks which many tourists use on a daily and nightly basis. The buffet has good selection and it’s exactly what you’d expect from most resorts. It can be repetitive but there are other options available such as the Café breakfast, pool resto-bar for lunch and á la carte restaurants for dinner. The beach was great for relaxing with food and drink services provided in both diamond club and regular lounge sections. The biggest negative for me and my travel friends was the water temperature of the swimming pools. It seems that the water pumps were not working well enough in which the water was always very warm to be in the pool no matter what time you’re in it. Overall we enjoyed our stay at this resort.
10
Ryan
4. aug. 2025
·
Overnattede 2 nætter
I was very impressed with this property. It is close to downtown if you want to leave the property. Busy hotel with a good atmosphere. I would definitely stay again.
I was very impressed with this property. It is close to downtown if you want to leave the property. Busy hotel with a good atmosphere. I would definitely stay again.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Feedback omkring maden er inkonsistent: morgenmaden og buffeten roses ofte, men mange fandt andre restauranter middelmådige, repetitive, med små portioner eller serveret kold. Reservationer kan være svære at få, og nogle rapporterer om fortyndet drikkevarer eller ekstra gebyrer på tagterrassen.
Relaterede gæsteanmeldelser
10
Emmanuel
16. jul. 2025
·
Overnattede 4 nætter
Was amazing and would love to come back
Was amazing and would love to come back
8
Kimberly
29. apr. 2025
·
Overnattede 4 nætter
The elevator situation at this hotel was horrible. The food was not good. The restaurant service in the Asian restaurant was the worst for me. Food came out cold and was not appealing. The buffet food was not that great eithet
The elevator situation at this hotel was horrible. The food was not good. The restaurant service in the Asian restaurant was the worst for me. Food came out cold and was not appealing. The buffet food was not that great eithet
8
Tina
23. sep. 2025
·
Overnattede 5 nætter
Property is beautiful. Staff is amazing! Beach was beautiful. Entertainment is great. Sandra our was amazing! The only complaint from this hotel is the food. It is very very poor quality. We paid for Diamond Club thinking we would get better, but it was not. We tried all of the restaurants. The Italian place was edible. The buffet had a lot of choices, but food was cold. Lunch was just put out and it should have been warm. For breakfast, the bacon was sitting in a pool of grease.
Property is beautiful. Staff is amazing! Beach was beautiful. Entertainment is great. Sandra our was amazing! The only complaint from this hotel is the food. It is very very poor quality. We paid for Diamond Club thinking we would get better, but it was not. We tried all of the restaurants. The Italian place was edible. The buffet had a lot of choices, but food was cold. Lunch was just put out and it should have been warm. For breakfast, the bacon was sitting in a pool of grease.
8
shateena P
3. sep. 2025
·
Overnattede 4 nætter
The balconies were really cute. My rooms air conditioning and fan did not work. It was very dry and hot my entire stay. The swim up bars are nice, but the music sucked. Food needs improvement. The elevators were narrow and took forever to come when called at all hours of the day. The spa was amazing!
The balconies were really cute. My rooms air conditioning and fan did not work. It was very dry and hot my entire stay. The swim up bars are nice, but the music sucked. Food needs improvement. The elevators were narrow and took forever to come when called at all hours of the day. The spa was amazing!
6
Onica
20. nov. 2025
·
Overnattede 4 nætter
The resort is modern and clean. Staff is great! If you want to loose weight perfect resort. The food selection was horrible. Omelet station was the best for breakfast. The Asian restaurant forget it...absolutely not. I wouldn't revisit. Royalton Rivera Maya was much better
The resort is modern and clean. Staff is great! If you want to loose weight perfect resort. The food selection was horrible. Omelet station was the best for breakfast. The Asian restaurant forget it...absolutely not. I wouldn't revisit. Royalton Rivera Maya was much better
6
Richard M
19. aug. 2025
·
Overnattede 6 nætter
The staff at Royalton Chic was excellent. Everyone did everything they could to make our stay enjoyable. More specifically I would like to mention our butlers Diego and Gilbert, all of the staff at the diamond club pool, and Rudolfo and Marteen at the Hacienda. These people were wonderful. Our problems were mostly with your restaurants and room service. Every restaurant except for the hacienda provided very small servings. For example, at the italian place (Verdi) I ordered a pasta dish and it came in a very small bowl that would have been the size of a side dish at any other italian restaurant I have eaten at. The steak house served me a piece of meat that was about a quarter inch thick, was over cooked and had no flavor. the steak house did not even offer a filet. I have never stayed at an all inclusive that was that cheap with their menu items. As for room service, we ordered coffee our first morning there. After an hour of waiting, we finally went downstairs and got our own coffee. Our butler Diego set up coffee for us every morning after that. While I appreciate this effort by Diego, this meant we had to be awake and in the room at a certain time each morning just to get coffee. I prefer to vacation on my schedule; not yours. For the above reasons, we will not return to your resort in the future. This is unfortunate because your staff is excellent but those making policies and procedures should all be replaced.
The staff at Royalton Chic was excellent. Everyone did everything they could to make our stay enjoyable. More specifically I would like to mention our butlers Diego and Gilbert, all of the staff at the diamond club pool, and Rudolfo and Marteen at the Hacienda. These people were wonderful. Our problems were mostly with your restaurants and room service. Every restaurant except for the hacienda provided very small servings. For example, at the italian place (Verdi) I ordered a pasta dish and it came in a very small bowl that would have been the size of a side dish at any other italian restaurant I have eaten at. The steak house served me a piece of meat that was about a quarter inch thick, was over cooked and had no flavor. the steak house did not even offer a filet. I have never stayed at an all inclusive that was that cheap with their menu items. As for room service, we ordered coffee our first morning there. After an hour of waiting, we finally went downstairs and got our own coffee. Our butler Diego set up coffee for us every morning after that. While I appreciate this effort by Diego, this meant we had to be awake and in the room at a certain time each morning just to get coffee. I prefer to vacation on my schedule; not yours. For the above reasons, we will not return to your resort in the future. This is unfortunate because your staff is excellent but those making policies and procedures should all be replaced.
4
Cassandra
12. nov. 2025
·
Overnattede 5 nætter
We were really looking forward to our stay at Royalton Chic, but it didn’t live up to expectations. Dining: Hunters Steakhouse was a disappointment — the steaks were the smallest we’ve ever been served at a “steakhouse.” The buffet was terrible. We come to Cancun for authentic Mexican food, not hotdogs, burgers, or random international dishes. The only bright spots were breakfast, which was decent, and La Hacienda, where both the food and service were absolutely outstanding. Drinks: The alcohol seemed watered down — no matter what we ordered, we couldn’t even feel a buzz. Facilities: At times, the sink water ran brown, which was unsettling and unacceptable for a resort at this price point. Upselling: What really took away from the “all-inclusive” experience was constantly being approached to buy add-ons. We come here because it’s supposed to be all-inclusive — we don’t want to be nickel-and-dimed for extras after paying premium rates. Service: The staff at La Hacienda were the highlight of the trip. Their kindness, professionalism, and incredible food made that one restaurant stand out from the rest of the resort. Overall, this resort has potential but misses the mark on quality, consistency, and the true all-inclusive experience it promises.
We were really looking forward to our stay at Royalton Chic, but it didn’t live up to expectations. Dining: Hunters Steakhouse was a disappointment — the steaks were the smallest we’ve ever been served at a “steakhouse.” The buffet was terrible. We come to Cancun for authentic Mexican food, not hotdogs, burgers, or random international dishes. The only bright spots were breakfast, which was decent, and La Hacienda, where both the food and service were absolutely outstanding. Drinks: The alcohol seemed watered down — no matter what we ordered, we couldn’t even feel a buzz. Facilities: At times, the sink water ran brown, which was unsettling and unacceptable for a resort at this price point. Upselling: What really took away from the “all-inclusive” experience was constantly being approached to buy add-ons. We come here because it’s supposed to be all-inclusive — we don’t want to be nickel-and-dimed for extras after paying premium rates. Service: The staff at La Hacienda were the highlight of the trip. Their kindness, professionalism, and incredible food made that one restaurant stand out from the rest of the resort. Overall, this resort has potential but misses the mark on quality, consistency, and the true all-inclusive experience it promises.
6
JOSEPH
12. mar. 2025
·
Overnattede 6 nætter
Breakfast & lunch food was awesome. Dinner buffet was awful - raw chicken, raw pork patties, raw steak.
Breakfast & lunch food was awesome. Dinner buffet was awful - raw chicken, raw pork patties, raw steak.
6
Anukriti
11. jul. 2025
·
Overnattede 3 nætter
The beach is beautiful and pool always has fun activities. All the cocktails were well made but food was mediocre. Buffet had the same food everyday and desserts were very bad. I wouldnt recommend it if you dont drink or party too much.
The beach is beautiful and pool always has fun activities. All the cocktails were well made but food was mediocre. Buffet had the same food everyday and desserts were very bad. I wouldnt recommend it if you dont drink or party too much.
2
Odeesh
2. jun. 2025
·
Overnattede 5 nætter
food was terrible and bad coustmer service. they advertise their rooftop party but everything there is extra money even as a diamond club you only get to go to the party but can sit anywhere without extra charge. don recommend this place riu is better
food was terrible and bad coustmer service. they advertise their rooftop party but everything there is extra money even as a diamond club you only get to go to the party but can sit anywhere without extra charge. don recommend this place riu is better
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Thomas
23. jan. 2026
·
Overnattede 1 nat
Partyaktiviteter
Partyaktiviteter
6
Adrianna
sidste måned
·
Overnattede 3 nætter
El lobby huele muy mal, como a vomito, pero yo pienso q son las alfombras que ya están muy sucias. En las fiestas había lugares que tmb olían mal, fuera de eso el personal excelente tienen un trato muy bueno. Aunque tomen en n cuenta que el hotel está diseñado para estadounidenses , la verdad como Mexicano la fiesta no es igual; la música amenidafes y todo .
El lobby huele muy mal, como a vomito, pero yo pienso q son las alfombras que ya están muy sucias. En las fiestas había lugares que tmb olían mal, fuera de eso el personal excelente tienen un trato muy bueno. Aunque tomen en n cuenta que el hotel está diseñado para estadounidenses , la verdad como Mexicano la fiesta no es igual; la música amenidafes y todo .
10
deandre
22. sep. 2026
·
Overnattede 3 nætter
Great resort will be booking again
Great resort will be booking again
10
kesha
5. sep. 2026
·
Overnattede 3 nætter
From the time I walked in the door till the day I left everything was excellent. Especially the staff everyone was helpful, mainly Carlos from the steak house.
From the time I walked in the door till the day I left everything was excellent. Especially the staff everyone was helpful, mainly Carlos from the steak house.
8
Kimmieon
19. aug. 2026
·
Overnattede 3 nætter
Staff was amazing. Breakfast was the best meal along with the pasta restaurant.
Staff was amazing. Breakfast was the best meal along with the pasta restaurant.
Overnatningsstedets retninglinjer
Har du et spørgsmål?
Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
december 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-11-03: 281.36304962219236USD
- 2026-11-04: 270.11065220443726USD
- 2026-11-05: 330.973339651062USD
- 2026-11-06: 397.24833612597655USD
- 2026-11-07: 393.18145471179196USD
- 2026-11-08: 393.18145471179196USD
- 2026-11-09: 294.7731182920532USD
- 2026-11-10: 294.7731182920532USD
- 2026-11-11: 298.3458919769897USD
- 2026-11-12: 380.828555545166USD
- 2026-11-13: 448.2229483441772USD
- 2026-11-14: NO DATA
- 2026-11-15: 380.828555545166USD
- 2026-11-16: 266.6733497064514USD
- 2026-11-17: 264.1457497862549USD
- 2026-11-18: 264.1457497862549USD
- 2026-11-19: 380.828555545166USD
- 2026-11-20: 468.34067702563476USD
- 2026-11-21: 468.34067702563476USD
- 2026-11-22: 347.63430493688963USD
- 2026-11-23: 264.1457497862549USD
- 2026-11-24: 264.1457497862549USD
- 2026-11-25: 264.1457497862549USD
- 2026-11-26: 314.44005432861326USD
- 2026-11-27: 364.7343931935425USD
- 2026-11-28: 364.7343931935425USD
- 2026-11-29: 314.44005432861326USD
- 2026-11-30: 314.44005432861326USD
- 2026-12-01: 280.2399292991638USD
- 2026-12-02: 280.2399292991638USD
- 2026-12-03: 347.63430493688963USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 364.7343931935425USD
- 2026-12-07: 314.44005432861326USD
- 2026-12-08: 280.2399292991638USD
- 2026-12-09: 280.2399292991638USD
- 2026-12-10: 364.7343931935425USD
- 2026-12-11: 406.9815993988037USD
- 2026-12-12: 364.7343931935425USD
- 2026-12-13: 380.828555545166USD
- 2026-12-14: 314.44005432861326USD
- 2026-12-15: 264.1457497862549USD
- 2026-12-16: 264.1457497862549USD
- 2026-12-17: 331.5401425852661USD
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: 331.5401425852661USD
- 2026-12-21: 162.5512319577942USD
- 2026-12-22: 298.3458919769897USD
- 2026-12-23: 465.32303660083005USD
- 2026-12-24: 465.32303660083005USD
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 380.828555545166USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort og kontanter
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Gæster under 18 år er ikke tilladt på dette overnatningssted kun for voksne.
- Kun registrerede gæster kan opholde sig på værelserne.
- Der kan være begrænset adgang til visse faciliteter. Gæster kan kontakte overnatningsstedet for flere oplysninger via kontaktoplysningerne i reservationsbekræftelsen.
- Ingen kæledyr er tilladt på hotellet. Dette gælder også servicedyr som f.eks. førerhunde.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Turistservice
Serviceydelser
Turistservice
Renseri
Beværtningsfaciliteter
Sikkerhedsboks
Hæveautomat
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Concierge Services
Aktiviteter
Swimmingpool
Have
Strand - i nærheden
Udendørs pool
Evening Entertainment
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Massage
Spa og wellnesscenter
Ansigtsbehandlinger
Bar ved poolen
Kun voksne
Beach Sun Loungers
Parkering
Parkering
Overvåget parkering
Gratis parkering
Parking Onsite
Internet
Gratis wi-fi