Is parking available at the hotel?

Self parking is available on-site for a fee of MYR 5 per day. Limited parking spaces are provided.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM, catering to guests with breakfast included rate plans for up to 2 adults sharing a guestroom.

Are pets allowed at the hotel?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in is available for a fee, subject to availability, while late check-out incurs a fee of MYR 100, also subject to availability.

Is there an airport shuttle service available?

Airport shuttle services are available; details regarding pricing and arrangements can be obtained from the property directly.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on accessible rooms and facilities should be confirmed with the hotel.

Where is the hotel located in relation to local attractions?

The hotel is situated in Johor Bahru's Central District, within a 15-minute walk of Komtar JBCC and Sultan Abu Bakar Royal Palace Museum. It is approximately 1.5 miles from Johor Bahru City Square and 9.6 miles from Austin Heights Water & Adventure Park.

What are the policies regarding children staying at the hotel?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Holiday Inn Express & Suites Johor Bahru

Average nightly price at Holiday Inn Express & Suites Johor Bahru by IHG by month, last 12 months (USD)
Month	Average price
January	$55
February	$57
March	$55
April	$59
May	$64
June	$66
July	$69
August	$68
September	$64
October	$60
November	$61
December	$75

What guests think

At Holiday Inn Express & Suites Johor Bahru by IHG, guests consistently praise clean, comfortable rooms and helpful staff, while noting a quiet but out‑of‑the‑way location that often requires rides or the hotel’s shuttle to reach central areas.

Many rooms are spacious with practical layouts and useful amenities, though occasional noise, sealed windows, and musty or drain smells (including fruit flies) are reported. Breakfast feedback ranges from tasty with local and western choices to understocked and narrow, with seating and vegetarian options sometimes lacking. Facilities include a gym, on‑site parking and a shuttle; the car park entrance can be confusing. Overall, it suits short, good‑value stays for travellers prioritizing cleanliness over proximity to the main malls.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym is generally good, and on‑site parking and a free shuttle to City Square help with access. Some guests found the car park entrance confusing and noted limited shuttle capacity or schedules.

Related guest reviews

8

Ai Ling Marjorie

Dec 25, 2024

·

Stayed 1 night

Shuttle bus is small but convenient. City Square is not a straight path so this is easier

10

Zhirou

Aug 15, 2025

·

Stayed 2 nights

Easy access to this hotel from JB Sentral and there’s a vending machine filled with daily necessities in the hotel that you can easily get.

8

Maria Jerylyn

Apr 3, 2024

·

Stayed 2 nights

more shuttle services

10

Min Li Karen

Dec 20, 2023

·

Stayed 1 night

Everything was great. Clean rooms, check in was smooth. Good location but just abit difficult to find the carpark entrance as the entrance is from the back of the building . The only thing we didn’t like was the food selection of the breakfast in the hotel. It was pretty limited for kids, the main course was spicy chicken and my son couldn’t take it . No other protein selection. There were no sausages / pancakes or waffles for the kids. Should also offer some yoghurt.

10

ricky

Sep 22, 2024

·

Stayed 1 night

very convenient parking and great gym facilities. 500m to nearest 7 11. u need a car to move around for sure but everything is great

8

SANTHARISEGAR

Jan 22, 2024

·

Stayed 1 night

Near to government department and parking was available easy.

8

Shu Xin

Sep 7, 2023

·

Stayed 1 night

The hotel is clean and safe. Building is quite well maintained except for their gym machine which is either not working or too noisy

10

Ronald

Dec 13, 2024

·

Stayed 2 nights

A very welcoming hotel. Friendly and nice staff always willing to help. 1. Buffet breakfast is simple and good. Would have appreciated the yogurt either kept in refrigerator or served in individual cups. 2. Gym has full facilities and in good working order. 3. Rooms are cleaned and had good aircon. 4. Only con, the public male toilet is smelly on entry.

10

WEN YUAN

Dec 22, 2023

·

Stayed 1 night

Nothing much to complain as the hotel meet above my expectation. Except; 1) False alarm fire 2) Can hear the water pipe flowing above ceiling. Room 524. 3) Inconvenient parking area.

10

ZHI YAN

Sep 18, 2023

·

10 to 15 mins walk to / from City Square (downhill to / uphill from City Square). Skip the malls and walk around Jalan Trus which you'll pass on the way to City Square, lots of great dining options there! Located in a quiet area surrounded by offices, school and woods, so sleep unaffected by surrounding noise is almost guaranteed (not considering your partner's snoring). Room is clean and comes with adequate amenities. Staff is great, parking is convenient in hotel's own carpark. Hotel lobby is spacious and has work stations! What I really love is the 24hrs gym and hearty, tasty breakfast - a treat at this affordable room rate!

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently highlight clean, well‑maintained rooms. A minority mention issues like damp or sewage smells, fruit/drain flies, or isolated housekeeping lapses (e.g., uncleared hair, less‑than‑fresh linens).

Related guest reviews

10

Shawaal

Dec 2, 2025

·

Stayed 4 nights

Spacious room. Great amenities. Clean.

10

Liqi

Jul 21, 2024

·

Stayed 2 nights

The room is spacious and clean.

10

Kok

Oct 11, 2025

·

Stayed 1 night

There was a weird smell in the first room so we requested for a room change. Requested was granted in 10mins. Rooms' air quality isnt too good due to sealed windows.

6

Leong Sin

Dec 16, 2024

·

Stayed 1 night

housekeep was not done, basin clogged, friendly staff

6

Sally

Nov 26, 2023

·

Stayed 2 nights

weird smell in the room and breakfast spread is extremely limited. hot water comes and goes, linen is not clean. good thing is that staffs are friendly and helpful, and that shuttle service to city square is provided.

10

Anbualagan

Mar 27, 2024

·

Stayed 1 night

Booked a few times. Very clean hotel.

10

Nam Tuck

Jan 8, 2026

·

Stayed 2 nights

Clean room and very helpful and friendly staff

10

Lick Khor

Dec 30, 2025

·

Stayed 1 night

Spotless, helpful and friendly staff

6

koh

Dec 28, 2023

·

Stayed 1 night

friendly staffs and accommodating. the carpet have a damp smell and toilet drainage have a sewerage back flow smell. acceptable for a night stay for a family.

10

Paritush

Aug 6, 2025

·

Stayed 2 nights

Compact room, clean and comfortable for the price. Amenities given ie safe, fridge and hair dryer was a delight to have. Only complaint was there were fruit flies near the basin in the bedroom.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and efficiently laid out with practical amenities and separate shower/toilet areas. Downsides include weak soundproofing and occasional mechanical noises, some windowless or sealed‑window rooms affecting air quality, and a few compact layouts.

Related guest reviews

6

Mohamed

Dec 27, 2024

·

Stayed 1 night

Rooms were a bit noisy. Could hear people talk next door.

8

sukhdevi

Mar 15, 2023

·

Stayed 2 nights

The suite was very clean and comfortable for 4. And I will stay here again. However it will not be comfortable for light sleepers as there were many loud sounds from the fridge area.

6

Cheng Hai

Aug 8, 2024

·

Stayed 1 night

The room is small with some paint smell. This is bad for health. The room has no window and relies on the air duct.

10

ariza

Nov 15, 2025

·

Stayed 1 night

Check-in was brief and quick eventhough I booked at the last minute. Staff was very helpful. The air con wasn't cool at first. Maintenance guy was sent to the room immediately. The next day the staff followup to check on the status. Overall I'm very happy with the stay. I love the internal design where the sink, the shower and the toilet are seperated.

8

Fun Kooi

Mar 31, 2024

·

Stayed 1 night

Parking entrance to car park way out from main entrance of hotel. Bathroom hand shower not able to use. Only the rain shower on ceiling. Room not sound proof. Can hear next door guests talking.

10

Shawaal

Dec 2, 2025

·

Stayed 4 nights

Spacious room. Great amenities. Clean.

10

William

Jun 30, 2024

·

Stayed 1 night

Had an accessible room due to availability issues. Only issue I had was the bathroom sink which is too low for comfort. Other than this, the room was spacious and comfortable. Breakfast spread was good.

10

Siu Tjing Tammy

May 20, 2024

·

Stayed 2 nights

Room is efficiently laid out. Breakfast buffet is good. Egg station starts only at 8am. Separate toilet, sink and shower is great idea. Bidet, too. Only problem is the toilet glass not sound proof so if you flush toilet in middle of the night, it is very loud. Soft and firm pillows provided. Charging and USB points at each side of the bed. Additional socket on desk. Hot water flask, hair dryer, safe, fridge, hangars.

10

Chwee Sim

Dec 30, 2024

·

Stayed 1 night

Clean rooms. Basic and practical layout. Shower was great with good water pressure. Like the separate shower and toilet. All required amenities are in, not luxurious, but good enough for short stay

6

Yenn Dar

Mar 17, 2025

·

Stayed 1 night

Given a suite with 2 bedrooms on top floor. Rooms were spacious and clean but there were knocking and water noises from the roof top at night and the TV network reception was also bad.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, welcoming and efficient, with quick check‑in and prompt maintenance follow‑ups. There are occasional lapses at breakfast staffing and an isolated report of poor guest service.

Related guest reviews

10

Eng Keat

Jun 6, 2025

·

Stayed 3 nights

The rooms and amenities are excellent for the price, no complaints there. The staff are really friendly and helpful, kudos to them. I had a small hiccup with the room but they handled it professionally. The only downside is that City Square and Komtar are about a 15 mins walk away (not the easiest to navigate) and I had to keep using private hire cars to get there. Nevertheless, I would book with the hotel again.

10

Simon J

Jul 19, 2025

·

Stayed 2 nights

2 nights stay. Front desk staff were welcoming, helpful and very pleasant, room is good and clean everything worked. Breakfast included is awesome and staff there were also welcoming, helpful and all the food was great. Very comfortable stay and awesome staff, well done.

8

Greg

Aug 14, 2025

·

Stayed 1 night

Very professional, courteous and efficient staff at check-in and check-out. Ideally situated, within walking distance of the City Centre area.

10

ariza

Nov 15, 2025

·

Stayed 1 night

Check-in was brief and quick eventhough I booked at the last minute. Staff was very helpful. The air con wasn't cool at first. Maintenance guy was sent to the room immediately. The next day the staff followup to check on the status. Overall I'm very happy with the stay. I love the internal design where the sink, the shower and the toilet are seperated.

4

Sarinah

Jul 23, 2024

·

Stayed 1 night

Worst stay with expensive rate. Poor guest service.

10

Kenneth

Mar 25, 2024

·

Stayed 1 night

An excellent stay after a previous night stay in an AirBnB. Checkin staff was extremely friendly and welcoming. Very efficient too as there was a tour group right before us. Room was clean and comfortable. There was a sofa bed in the living room which added more bed options for the family. Water pressure was excellent. Things to improve: (1) Breakfast food quality was average at best with many items running out and needed reminders from the guests to top up. There was a lack of manpower too and I realised they activated untrained part-timers later on to help out with the situation. (2) Carpark entrance was behind the hotel but was safe and brightly lit.

8

yinghui

Dec 22, 2024

·

Stayed 1 night

Hotel was very clean . Got a family room snd was initially assigned a room with leaking tap. Hotel staff was quick to respond. After informing us that they were unable to fix the leak, we were promptly given another room. Would definitely stay again for short trips.

10

Roskalrinna

Oct 6, 2024

·

Stayed 2 nights

Our 3 days stay was comfortable. Breakfast was delicious. It was convenient to book transport to explore JB. Really enjoyed the stay. Staffs were very helpful and friendly.

10

Nam Tuck

Jan 8, 2026

·

Stayed 2 nights

Clean room and very helpful and friendly staff

10

Lick Khor

Dec 30, 2025

·

Stayed 1 night

Spotless, helpful and friendly staff

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AI-generated summary based on recent guest reviews

Location

Set in a quiet area away from the main malls and JB Sentral; walking typically involves hills and 10–20 minutes, so many use Grab or the hotel shuttle. Limited nearby amenities are noted.

Related guest reviews

10

Eng Keat

Jun 6, 2025

·

Stayed 3 nights

The rooms and amenities are excellent for the price, no complaints there. The staff are really friendly and helpful, kudos to them. I had a small hiccup with the room but they handled it professionally. The only downside is that City Square and Komtar are about a 15 mins walk away (not the easiest to navigate) and I had to keep using private hire cars to get there. Nevertheless, I would book with the hotel again.

10

Zhirou

Aug 15, 2025

·

Stayed 2 nights

Easy access to this hotel from JB Sentral and there’s a vending machine filled with daily necessities in the hotel that you can easily get.

10

Yutaka

Jun 2, 2025

·

Stayed 2 nights

駅から少し遠い、というか丘の上にあるため徒歩で行くのは大変です周りには店等なにもないですが静かで過ごしやすいホテルでした

Translate

10

Lee Geck Hoon

Dec 8, 2023

·

Stayed 2 nights

Other than being a little out of the way, everything's good, ie cleanliness and service. The hotel provides shuttle service to/fro Causeway Point though and we had no problem to grab a car. Will return next time.

10

Yutaka

Jun 16, 2025

·

Stayed 2 nights

駅から歩けそうですが歩くと坂の登り降りがきついロケーション。中は素晴らしいし快適に過ごせます。

Translate

8

mark

Aug 2, 2023

·

Stayed 1 night

Hotel is a little out of town in a government office area

8

Qu Wang

Jun 12, 2024

·

Stayed 2 nights

Nice and clean place. Friendly and helpful staff. Location is a bit off - not much to do for me around the vincinity

10

Yutaka

Aug 4, 2025

·

Stayed 2 nights

駅からの距離は近いですが丘を越える必要があり歩くのは大変です土日は周囲に何もなくて少し不便ですがそれ以外は問題なく快適に過ごせます。

Translate

10

ZHI YAN

Sep 18, 2023

·

10 to 15 mins walk to / from City Square (downhill to / uphill from City Square). Skip the malls and walk around Jalan Trus which you'll pass on the way to City Square, lots of great dining options there! Located in a quiet area surrounded by offices, school and woods, so sleep unaffected by surrounding noise is almost guaranteed (not considering your partner's snoring). Room is clean and comes with adequate amenities. Staff is great, parking is convenient in hotel's own carpark. Hotel lobby is spacious and has work stations! What I really love is the 24hrs gym and hearty, tasty breakfast - a treat at this affordable room rate!

8

Chee Hon Gregory

Jun 19, 2024

·

Stayed 1 night

Not to be confused with the holiday inn hotel next to Komtar. But for the price with 2 rooms in a not so convenient location, it was great!! Not really recommended if you do not drive…but if you do, it is a 5-7 mins drive to City Square.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some enjoyed tasty options with both local and western items, while others found the spread limited, under‑replenished, or crowded, with long waits for eggs and gaps in vegetarian or kid‑friendly choices.

Related guest reviews

8

Yu Lin

Nov 13, 2024

·

Stayed 1 night

Room looked well maintained, bright and clean. However, throughout the night the aircon in both bedrooms buzzed loudly. Then, there would loud water running through the pipes sound, sometimes as if it was raining outside when it wasn't raining. The constant loud noises throughout the night affected quality of sleep. Breakfast was ok, spread was wider than the other Express in north America.

8

Ng

Nov 14, 2025

·

Stayed 3 nights

Breakfast can be better, tv program need more choices, other then that all is good. Friendly and nice staff.

10

Simon J

Jul 19, 2025

·

Stayed 2 nights

2 nights stay. Front desk staff were welcoming, helpful and very pleasant, room is good and clean everything worked. Breakfast included is awesome and staff there were also welcoming, helpful and all the food was great. Very comfortable stay and awesome staff, well done.

6

Sebastian

Apr 29, 2024

·

Stayed 1 night

Breakfast options where very limited and the cleanliness of the restaurant was poor

8

Nam Fong

Sep 9, 2025

·

Stayed 3 nights

Good breakfast but should have more vegetarian hot dishes.

10

Anbualagan

Dec 1, 2024

·

Stayed 1 night

The breakfast was good.. :)

10

Kenneth

Mar 25, 2024

·

Stayed 1 night

An excellent stay after a previous night stay in an AirBnB. Checkin staff was extremely friendly and welcoming. Very efficient too as there was a tour group right before us. Room was clean and comfortable. There was a sofa bed in the living room which added more bed options for the family. Water pressure was excellent. Things to improve: (1) Breakfast food quality was average at best with many items running out and needed reminders from the guests to top up. There was a lack of manpower too and I realised they activated untrained part-timers later on to help out with the situation. (2) Carpark entrance was behind the hotel but was safe and brightly lit.

6

Peng Yam Wayne

Nov 15, 2025

·

Stayed 1 night

Room cleanliness and condition of the room was decent. There was no air conditioning in the common corridor of the hotel which made it a little stuffy. Breakfast was disappointing with very limited spread.

6

Antony

Aug 9, 2025

·

Stayed 1 night

Breakfast menu not good

8

Nicholas

Dec 22, 2022

·

Stayed 19,347 nights

Overall a value for money hotel. Room was quite clean but there were some stains on the bed sheet. The location of the hotel is quite out of place. It is further than expected from city square despite being quite close on the map. Hotel provides shuttle services to city square. Breakfast taste was good but the variety was little. During my stay, the breakfast consist of a rice with toppings (chicken rendang, ayam merah, chicken curry), fried noodles, hotdogs with baked beans, eggs, fruits, breads, cereal and noodle/porridge station. Do consider going early as the some food were not replenished.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $74	13 $60	14 $61	15 $61	16 $66	17 $77
18 $55	19 $64	20 $76	21 $54	22 $54	23 $68	24 $74
25 $50	26 $50	27 $68	28 $49	29 $49	30 $63	31 $76

Su	Mo	Tu	We	Th	Fr	Sa
1 $47	2 $49	3 $49	4 $50	5 $50	6 $77	7 $85
8 $84	9 $55	10 $55	11 $51	12 $51	13 $51	14 $56
15 $42	16 $46	17 $50	18 $48	19 $44	20 $52	21 $59
22 $46	23 $52	24 $51	25 $58	26 $54	27 $56	28 $68
29 $55	30 $52

Holiday Inn Express & Suites Johor Bahru by IHG

Prices for Holiday Inn Express & Suites Johor Bahru by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (Living Area)

Standard Room, 2 Twin Beds

Suite, 2 Bedrooms

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed

Standard Room

Guest reviews of Holiday Inn Express & Suites Johor Bahru by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Johor Bahru by IHG

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