Name: Holiday Inn Express Golden-Kicking Horse by IHG
Address: 1120 14 Street North, Golden, Canada, Golden, British Columbia, CA
Price range: US$105–US$338 per night
Rating: 8.2

What guests think

At Holiday Inn Express Golden-Kicking Horse by IHG, travelers consistently highlight clean, comfortable rooms, friendly staff, and a convenient location off Highway 1, with some appreciating mountain views from select rooms.

Many enjoy the complimentary breakfast, though reports vary from excellent variety to cold or limited items and occasional crowding. Frequent facilities complaints center on the pool and hot tub being cold, cloudy, or out of service, and a small, basic gym. A number of reviews mention musty or smoke smells, stained carpets, traffic noise, and intermittent maintenance issues such as noisy A/C, plumbing quirks, or broken ice machines. Overall, expect a practical stopover with modern basics and some uneven upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub draw repeated complaints for being cold, cloudy, or out of service; the fitness room is small with limited equipment. Parking is easy with plenty of spaces.

Related guest reviews

6

Lisa

29 May 2025

·

Stayed 1 night

Clean, pool very dmall and freezing. Just ok

6

Harvey

20 Dec 2025

·

Stayed 2 nights

Hot tub broken room is ok

10

JAMIE

20 Oct 2025

·

Stayed 1 night

Was a clean facility, friendly staff, decent selection for breakfast. Only complaint was the hot tub was not working. That would have been nice to know prior to booking.

8

Tracey

3 Oct 2025

·

Stayed 1 night

Clean room with lots of parking. Close to gas and coffee

8

Gail

25 Sept 2025

·

Stayed 3 nights

Plain hotel but other than the hot tub being cloudy and we couldn’t get the jets to work, our room was very clean and neat. Generous buffet breakfast included and eating area pleasant.

6

Peter

25 Oct 2023

·

Stayed 1 night

Pool was to dirty to swim in ! Hot tub was cold ! Breakfast was not very good.

8

Joshua

19 Oct 2024

·

Stayed 3 nights

Easy access and parking

8

Holly

8 Nov 2025

·

Stayed 1 night

Room was great! The staff was excellent. Breakfast was good. The only downfall was the jets weren't working in the hot tub, but they were trying to fix it.

8

Andrea

9 Oct 2025

·

Stayed 1 night

Pool was dirty and the hot tub was cold. Which would have been nice after an 8 hour drive. Treadmill in the gym was broken too. Breakfast was great and the rooms were clean and fully stocked.

10

David

9 Aug 2023

·

Stayed 1 night

Pool needs an update

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Cleanliness

Many guests find the hotel and rooms clean, but reviews often cite musty or smoke odors, stained hallway carpets, and occasional housekeeping misses like hair in bathrooms. Overall cleanliness and upkeep feel inconsistent.

Related guest reviews

6

Norman

19 Jan 2026

·

Stayed 1 night

The bed was great, unfortunately the bathroom had someone elses hair left in it and more on the floor. The dust on the bathroom shelf was so thick i could write my nsme in it.

2

Jeff F.

14 Aug 2025

·

Stayed 1 night

Very dirty , bed skirts had stains from something, the sheets had stain , they were clean but old stains , the rug in hallway was very dirty and ripped in places , the bathroom off the reception area the blower to dry your hands didn’t work . I’m not one to complain, actually I have never gave a bad review but this was bad . If this is what holiday inn express is turning into then I will be looking elsewhere I have pictures if anyone actually cares

6

Brian

16 Oct 2025

·

Stayed 2 nights

The front desk staff was super friendly, I just couldn’t get past the smell in the hallway on the second floor. Just smelt musty and seemed pretty run down in general. I wouldn’t stay here again.

8

James

7 Jan 2026

·

Stayed 1 night

Room was clean. Bed was comfortable.

6

elizabeth

26 Aug 2025

·

Stayed 2 nights

The hallways and room smelt of cigarette smoke and cleaner, probably due to old carpets

10

Jeff

17 Nov 2025

·

Stayed 2 nights

Everything was great from the staff to the hotel itself, breakfast was great ,the rooms were nice and clean and modern.

6

Iftikar

7 Oct 2023

·

Stayed 1 night

Room was not clean

10

Mat

3 Jun 2025

·

Stayed 1 night

Clean and comfortable. Stayed here twice over a 3 week period. Would definitely visit again.

4

Drew

11 Aug 2025

·

Stayed 1 night

Our room smelled strongly of cigarette smoke when we checked in. We were offered another room, but it had the same smell. Staff sprayed deodorizing spray, but it didn’t help. The room was visibly dirty — splatters on the walls, lamps, bed skirts, and chairs. Overall, it felt extremely unclean and uncomfortable. Would not stay here again.

4

Kim

23 Apr 2025

·

Stayed 1 night

The property was great and in a good location. The rooms could use some updating. The carpet is filthy and the beds are not comfortable.

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Rooms

Rooms are generally comfortable, with some spacious layouts and mountain views, but a few feel small or dated. Noise from A/C, plumbing, or nearby traffic is mentioned in several stays.

Related guest reviews

6

Jakob Oerum

19 Jan 2026

·

Stayed 1 night

Room is fairly dated, noisy A/C, super noisy guests in the rooms next to us.

8

Chunjung

5 Nov 2025

·

Stayed 1 night

Clean room, staff are friendly and nice Mountain View.

10

Olivia

6 Apr 2024

·

Stayed 1 night

Beautiful room with mountain view!

8

Andrew

12 May 2025

·

Stayed 1 night

Could hear outside traffic quite loudly

10

Shahid

12 Oct 2025

·

Stayed 2 nights

Very comfortable. Large rooms. Good hot breakfast. Location is good for access to the restaurants and the highway. The neighborhood is not good for walking around. Good value for money.

4

Pauline

20 Aug 2025

·

Stayed 1 night

I was in room 328 and on going to bed there was a major mechanical noise that even shook the bed, so much so that I needed to call reception and request a new room. The manager was able to move us to room 231 where the noise level was better but not , I was however eventually able to sleep.

8

James

7 Jan 2026

·

Stayed 1 night

Room was clean. Bed was comfortable.

10

Carol

12 Jul 2024

·

Stayed 1 night

This was our first time staying here and we were very happy with this property. Room, lobby breakfast area etc were all very clean and well maintained. Good breakfast selection too. Nice selection of toiletries. Good water pressure and amenities. Only thing as with most hotels in the area you hear the highway traffic but it wasn’t too bad. We will be back for sure.

8

Jackie

8 Jan 2026

·

Stayed 1 night

The room was clean but small feeling.

10

Les

16 Nov 2025

·

Stayed 1 night

Nice newer hotel. High ceilings in room made it more spacious feeling. Four king size pillows on king bed - choice of soft or firm. Good breakfast with lots of choices, only let down by wooden disposable cutlery.

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Service

Staff are frequently described as friendly, professional, and accommodating, assisting with check-in and special requests. A few guests report slow or unhelpful service during busy periods.

Related guest reviews

10

Lynn

10 Nov 2025

·

Stayed 1 night

Staff was amazing!

8

Brie

22 Dec 2025

·

Stayed 1 night

Friendly and helpful staff, smooth check-in process.

8

Anne-Marie

30 Mar 2023

·

Stayed 1 night

Check in took a while even with only one customer in front of us. We weren’t even acknowledged when the person at the front desk left to go upstairs to show the other customer a room layout. Poor customer service skills but otherwise our stay was as expected. Breakfast was better than other complimentary holiday inn ones we’ve had!

8

Rafique

23 Jul 2024

·

Stayed 1 night

There was a power outage throughout the night, no fault of the hotel and the elevator was not working the next morning. This made it difficult for my husband who is handicapped but also for getting our luggage down to the car from the second floor. I would like to thank Emilio from the front desk for helping. He is a gem and friendly and efficient also.

10

Brad

2 Jul 2024

·

Stayed 1 night

Clean property, nice room. Staff was very helpful and accommodating when working with expedia on changing our reservation dates. Would recommend!

8

Mohith Kumar Varma

8 Aug 2023

·

Stayed 1 night

The first impression did not go quite well, the front desk staff at the time wasn’t very pleasing and was not eager to answer some of our questions (like the location of the water fountain to refill drinking water, etc.). There wasn’t a rush of customers at the time either. I would rate the staff at the most a 3 on 5. The property and the facilities were real good and so was the location, the parking area. I would have given an overall rating of 4 if not for the behaviour of the front desk staff, and so the rating goes down to a 3.5.

10

Catherine

18 Oct 2025

·

Stayed 1 night

Staff were so accommodating! Had a bad luck and ask if I could have the room a bit earlier and they had it ready by noon! Amazing

10

robert

17 Aug 2025

·

Stayed 2 nights

Staff were excellent. A special thanks to the guy at the front desk on Friday evening.

10

Theresa

7 Jun 2025

·

Stayed 1 night

Staff was exceptional in all areas. Friendly, courteous,helpful with problem.Will return to this hotel next time I visit Golden, BC. Thank you!

10

BARKATALI

24 Sept 2025

·

Stayed 2 nights

Zia at the front desk was amazing! Super friendly, professional, and made check-in fast and easy. She went above and beyond to make sure we were comfortable. Definitely one of the best hotel staff I’ve ever met!

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Location

Just off Highway 1, convenient for road trips and access to Kicking Horse and local attractions; restaurants and services are a short drive. Not in the downtown core, and some highway or truck stop noise can be heard.

Related guest reviews

8

JOHANA CAMACHO

25 Jul 2024

·

Stayed 1 night

Good location

10

Jan

1 Jan 2025

·

Stayed 1 night

Quiet and clean hotel that was easy to get to and close to the ski hill.

10

Jason

15 Sept 2024

·

Stayed 2 nights

Great location for transport links. Easy dining options across the highway. Room a good size and pretty of parking. Breakfast was fresh and buffet style.

10

Alan

4 Jun 2025

·

Stayed 1 night

Excellent location

8

Karmjit

23 Jul 2025

·

Stayed 1 night

Its great hotel in small town easy on n off from hwy 1

10

Carol

12 Jul 2024

·

Stayed 1 night

This was our first time staying here and we were very happy with this property. Room, lobby breakfast area etc were all very clean and well maintained. Good breakfast selection too. Nice selection of toiletries. Good water pressure and amenities. Only thing as with most hotels in the area you hear the highway traffic but it wasn’t too bad. We will be back for sure.

10

Dennis

8 Sept 2024

·

Stayed 1 night

Good spot when heading Edmonton or Calgary and Banff.

8

Staci

13 Jun 2025

·

Stayed 2 nights

A bit of a walk to the downtown area. Very quiet hotel despit being close to the highway.

8

Chad

20 Sept 2025

·

Stayed 4 nights

This is a nice hotel, just in a run down area with fast food joints and semi trucks parked everywhere. It’s not close to the small downtown area so you have to drive and find parking. Compared to Banff and Jasper, Golden just didn’t have much going for it.

10

kimberley

23 Oct 2025

·

Stayed 1 night

Location great toe walk to coffee shops & hit the hyway

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Dining

Breakfast is a strong point for many, with hot options and variety. However, several reviews note cold food, limited options, broken pancake machines, and crowded seating at peak times.

Related guest reviews

8

FRED

18 Apr 2025

·

Stayed 1 night

Breakfast was a little weak

10

Robert

25 Nov 2025

·

Stayed 1 night

Very easy check in and best breakfast I have had in a hotel

6

Deepti

21 Jul 2025

·

Stayed 2 nights

Would have appreciated more breakfast options

6

Dale

10 Oct 2024

·

Stayed 1 night

The breakfast was awful. Of all the places we have stayed this one was the worst. All the food was cold. Pancakes were fine as they had a machine that makes them for you.

6

Bushra

3 Jul 2025

·

Stayed 2 nights

The staff was pleasant and helpful, but a suggestion would be to have more gluten free options as my daughter has celiac disease and does have many options for breakfast. Also, it would be advisable if separate chafing dishes be used for eggs and meat to avoid cross contamination. Lastly, our bathroom did not have any ventilation and it became stuffy in the bathroom.

8

Alice

18 Oct 2024

·

Stayed 2 nights

It’s better than other Holiday Inn locations I’ve stayed in. The location is very convenient to get to popular tourist attractions, dining options, and the highway. Breakfast is a bit chaotic with the staff doing their best to keep up. Seating could be limited during peak times. Room is clean and in good condition. Overall I’d stay here again.

4

Tony

14 Sept 2025

·

Stayed 1 night

Not a good continental breakfast

10

Thess

20 Aug 2025

·

Stayed 2 nights

All is great except for the pancake maker was broker and there were few choices for breakfast for my son. A little busy and it took time for them to refill the eggs, sausage and yogurt specifically during busy hours. I hope next time during busy hours more staff are they to help.

8

Charles

19 Jun 2023

·

Stayed 2 nights

Check-in and check-out quick and easy. Slow to replenish breakfast food items as they were consumed.

10

Les

16 Nov 2025

·

Stayed 1 night

Nice newer hotel. High ceilings in room made it more spacious feeling. Four king size pillows on king bed - choice of soft or firm. Good breakfast with lots of choices, only let down by wooden disposable cutlery.

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Month	Average price
January	US$98
February	US$115
March	US$101
April	US$93
May	US$125
June	US$226
July	US$246
August	US$245
September	US$199
October	US$118
November	US$91
December	US$98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $198	2 $167	3 $160
4 $105	5 $209	6 $131	7 $130	8 $135	9 $218	10 $190
11 $131	12 $135	13 $132	14 $127	15 $131	16 $132	17 $127
18 $135	19 $130	20 $131	21 $133	22 $132	23 $117	24 $117
25 $128	26 $133	27 $131	28 $132	29 $130	30 $137	31 $140

Holiday Inn Express Golden-Kicking Horse by IHG

Prices for Holiday Inn Express Golden-Kicking Horse by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, Multiple Beds

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications)

Suite, 2 Queen Beds, Roll-In Shower (Communications, Mobility)

Suite, 1 King Bed, Mountain View

Standard Room, 2 Queen Beds

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Standard Room

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Standard Room, 1 King Bed

Guest reviews of Holiday Inn Express Golden-Kicking Horse by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Express Golden-Kicking Horse by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $238	19 $313
20 $232	21	22 $227	23 $234	24 $227	25 $338	26 $323
27 $299	28 $312	29 $222	30 $221