Name: Carlisle Inn
Address: 1357 Old Route 39, Sugarcreek, Ohio, US
Price range: $114–$236 per night
Rating: 9.48

What guests think

At Carlisle Inn, reviewers consistently highlight spotless cleanliness, friendly staff, spacious rooms with balconies and serene countryside views, plus a walkable campus featuring the Ohio Star Theater, restaurant, bakery, market, gift shop, lounges, and evening cookies and popcorn.

Facilities include an indoor pool and hot tub, fire pit, playground, and large lounges, though a few guests found the pool small or cool and reported occasional hot tub outages. Breakfast is often praised but can feel limited or repetitive for some; the on-site restaurant is convenient yet closes early, serves no alcohol, and most campus venues are closed on Sundays. A handful mentioned worn mattresses or pillows, occasional noise from above, and minor quirks like A/C blower noise; staff generally respond quickly and courteously. Expect a peaceful, clean retreat with easy on-site conveniences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Extensive on-site amenities include an indoor pool and hot tub, large lounges, fire pit, playground, and a walkable campus with theater, restaurant, market, bakery, and gift shop; evening cookies/popcorn are a popular perk. Some guests found the pool small or cool, noted occasional hot tub outages, and limited ice/vending.

Related guest reviews

10

Jennie

Sep 4, 2025

·

Stayed 2 nights

Carlisle was the cleanest, spacious, most unique place I stayed at. So kind all of the staff and they gave a pool and hot tub. The bathroom and bathtub with shower was very clean. Easy parking. Walking distance to the market, bakery and Ohio star theater all right there( my husband uses a walker) we had no problem walking and the hallways are extremely wide and we loved the different areas to read or do work through out the Inn. Will definitely be back again and again. God Bless these owners for fair pricing etc so all may enjoy this quiet relaxing Inn.

10

Cathy

Jul 19, 2025

·

Stayed 1 night

First class all the way from the hotel to the theatre to the shops…almost like a little village with beautiful grounds surrounding it.

10

Bill

Jul 28, 2025

·

Stayed 1 night

The area was very comfortable. Swimming pool and whirlpool inside. Kitchen area for breakfast was very spacious and the breakfast was very good with hot and cold options. A lounge area was nearby the eating area for seating to chat, play games, etc. Puzzles were nearby for guest to put together if they’d like.

10

Lisa

Dec 25, 2025

·

Stayed 1 night

Great, friendly staff. Pool and hot tub were nice. Although pool was “heated”, it wasn’t warm lol. Loved the snacks and breakfast was good. Room was clean and nice. Bed was okay but not comfortable but what hotel bed is!?!? We will stay here again.

6

Doris

Aug 7, 2024

·

Stayed 1 night

The pool is not working

10

Charles

Jul 19, 2025

·

Stayed 2 nights

We were pleased with this hotel and will be staying here when we come to Sugarcreek. The staff was friendly. The room was clean and homey. The bed was comfortable and there was a calm relaxed atmosphere. The breakfast was good and there were gluten-free items available upon request. The pool is a little small, but the pool and pool area were clean. There is a small gym just off of the pool area. In the evening they offer wonderful cookies and a selection of teas and coffee.

10

Charlotte

Aug 4, 2025

·

Stayed 1 night

This is an adorable place! Rooms are spacious and comfortable. There’s a nice balcony overlooking well tended flower beds. Rocking chairs around the fire pit. Playground kids. Complimentary cookies and popcorn in the evening. Excellent breakfast included. I love it here!

8

Linda

Jul 16, 2024

·

Stayed 1 night

Bed linens were badly stained and that sort of soured our stay this time. Also, breakfast had no potatoes, only hard boiled eggs. But small pastries good. Pool/rec area had no balls for paddle ball game. Kids disapointed by that. Hot tub not in service.

8

Yvette

Jul 29, 2025

·

Stayed 1 night

My only complaint would be that things like the ice machine were not located on the flour I was staying on. So I had to go to another flour and search to find ice. Also there are no vending machines to purchase things like a soda.

10

Jane

Jun 15, 2025

·

Stayed 1 night

Beautiful place. So handy to shopping, entertainment, dining.

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Cleanliness

Reviews consistently describe Carlisle Inn as very clean across rooms and public areas. A few reported isolated lapses such as hairs, sticky surfaces, or minor dust/rust.

Related guest reviews

10

Julia

Nov 10, 2024

·

Stayed 1 night

Beautiful property. Quiet, comfortable and clean. Breakfast was delicious. Evening snacks were a plus. Restaurant on the property ground was delicious. Looking forward to returning next year!

10

David

Aug 17, 2025

·

Stayed 1 night

We have been coming for many years. The staff is top notch. We have noticed, however, that while the public areas are immaculate, the guest rooms lack a little of the amazing cleanliness of yesteryear. Nothing bad, just layers of dust and some rust in the bathroom. It will not stop us from returning.

10

Julie

Jul 6, 2024

·

Stayed 2 nights

Hotel is spotless. Rooms are very large. Bathrooms are clean & oversized. Breakfast is wonderful. There is also a night snack provided after 6:30pm. Cookies, popcorn & beverages.

10

Vickie

Nov 13, 2025

·

Stayed 1 night

The room was spotless and so welcoming. Staff was amazing. Can't wait to go back.

10

David

Nov 19, 2025

·

Stayed 1 night

The staff was attentive, nice and professional. The hotel was clean and set up for the holidays, and very beautiful. Our room was clean spacious and comfortable. The breakfast had many choices and I found what I ate to be very enjoyable.

10

Esther

Aug 22, 2025

·

Stayed 1 night

The hotel is very clean and nice! It’s a great place to stay and staff were welcoming!

10

Pamela

Dec 24, 2025

·

Stayed 1 night

Our room was spotless. It was spacious and plenty of room in the bath. The staff was friendly. Breakfast was excellent!

10

Sharon

Sep 14, 2025

·

Stayed 2 nights

This property is above average on all counts. It is beautiful, clean, has a great breakfast buffet, top notch staff

2

sean

Apr 28, 2025

·

Stayed 1 night

Arrived and was told since we paid in full with Expedia they would charge our card again for a security deposit. Really? We arrived in our room and found hair in our tub and sink. Called front desk and they sent some one up to clean it. Hair was not cleaned from our sink. Went to pull down our bed and hair was in that. Called the front desk again and they proceeded to explain that the hair was probably from static electricity. How stupid of a response. We then asked if they can come up to replace our sheets and was told they could refund us when we check out. Upon us checking out the lady at the desk told us that she doesn’t know why they would mention refund that they can’t do that. Horrible experience. Also the pool was a lot smaller than the photos online. Very disappointed. We will never go back

10

Cloy

Jul 24, 2024

·

Stayed 2 nights

Comfortable, clean and well staffed.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious with balconies or patios, countryside views, and practical layouts with separate vanity/dressing areas and traditional decor. Some noted worn mattresses or pillows, occasional noise from above, and quirks like A/C blower noise, dated TVs, or lack of microwaves.

Related guest reviews

10

Rhonda

Sep 15, 2025

·

Stayed 1 night

Room was spacious with dressing room closet and sink separate from a full bathroom. Beautiful grounds with gorgeous flowers and seasonal decorations. Great breakfast offering. Staff is by far their greatest plus!

8

Kimberly

Feb 3, 2025

·

Stayed 2 nights

Beautiful place, but I don’t understand why the fridge would be on the floor and no microwave? The breakfast and coffee could have definitely been a lot better for an exceptionally rated hotel! The pool was very cold and the hot tub was nice! A little too much foam floating, but nice and warm! I enjoyed the cookies and popcorn!

10

Linda

Aug 14, 2025

·

Stayed 1 night

We had a king bed. The room had a couch, a balcony with 2 chairs right outside the room. I especially loved the "changing" area across from the bathroom! It had a sink, hair dryer with night light, makeup mirror and room for 2 "luggage" holders! The first floor has several nice spots to sit and relax as well as a library. The 2nd floor had more comfortable seating, games to play, and the breakfast area with tables. Breakfast was a nice bonus. Beautiful hotel!

10

Elizabeth

Jul 17, 2025

·

Stayed 2 nights

Room was spacious. Beautiful view from deck. Continental breakfast was excellent.

8

Stuart

Sep 29, 2025

·

Stayed 2 nights

Shower head pressure was poor. A/C was very noisy first night, but after notifying the front desk, this was taken care of immediately. Comfortable room. Clean. Good bed.

10

Patricia

Aug 12, 2025

·

Stayed 1 night

Love the entire hotel! The room is quite spacious! Two sinks! Love the oak bed frames! Such quality!

10

Pamela

Mar 30, 2025

·

Stayed 2 nights

The Carlisle Inn is just beautiful! It was too crowded to go in the pool but we could’ve went late in the evening but we chose to go to bed instead. The hotel was clean & comfortable beds & bedding. The soundproofing could’ve been a bit better because we heard walking around above us late at night and someone pounding something in early morning. Overall we would definitely go back!

10

Anne

Nov 20, 2025

·

Stayed 1 night

Huge king size room, 2 bathrooms ( one with the toilet, small sink and shower and the other one with a very long counter and hanging rods. Bed was sooo comfy. Beautiful lobby with library room & upstairs had a large lounge off of the kitchen area, where you eat in the morning. Beautiful grounds, but everything was closed on Sundays so I couldn’t go into the restaurant or the gift shop or bakery.

10

Theresa

Sep 29, 2025

·

Stayed 3 nights

The staff was very friendly and often offered help if needed. Our room was spacious and very clean. The decor was splendid and our view was beautiful. We especially loved the arch of mums . Our only minor complaint is that the bed was somewhat worn and sagging to the middle.

8

Carlos

Jul 10, 2025

·

Stayed 1 night

Room was amazing, peaceful and private. The negatives are: TV didn’t connect to cable, pillows were poor in quality and uncomfortable, the bed sheet was a rough fabric and the breakfast foods are better at a Comfort Inn.

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Service

Staff are widely praised as friendly, attentive, and accommodating, often resolving issues promptly and adding thoughtful touches. A few reports mention slow check-in or inconsistent handling of complaints.

Related guest reviews

10

Matt

May 20, 2025

·

Stayed 1 night

Excellent check in great stay!

10

Susan

Jul 27, 2025

·

Stayed 1 night

Absolutely best hotel in the area. Front Desk goes above and beyond, rooms are spotless, roomy, and comfortable beds. Coffee/tea 24x7 and breakfast is far better than most hotels offer. Would highly recommend.

10

Domenic

May 19, 2025

·

Stayed 1 night

staff was great property was nice everything you need is a two minute walk Domenic mentor ohio

10

Kimberly

Jul 31, 2025

·

Stayed 2 nights

Hotel is very accommodating to its patrons. We had a noise issue the first night and the staff handled our request to switch rooms immediately. I would recommend this hotel.

10

Martha

Aug 23, 2025

·

Stayed 1 night

Convenient location. One stop parking for entertainment, lodging, dinner and breakfast and shopping. Lodging check-in was quick and easy. The room was clean and quick spacious.

10

Steve

Apr 15, 2025

·

Stayed 2 nights

We loved our time at The Carlisle. The staff was amazingly and so welcoming! It was our 54 anniversary and I mentioned it while checking in and we got to our room. There was to goblets and a bottle of apple juice along with a beautiful note! This makes 2 anniversaries we have spent there and hopefully we will spend another! HIGHLY RECOMMEND

2

sean

Apr 28, 2025

·

Stayed 1 night

Arrived and was told since we paid in full with Expedia they would charge our card again for a security deposit. Really? We arrived in our room and found hair in our tub and sink. Called front desk and they sent some one up to clean it. Hair was not cleaned from our sink. Went to pull down our bed and hair was in that. Called the front desk again and they proceeded to explain that the hair was probably from static electricity. How stupid of a response. We then asked if they can come up to replace our sheets and was told they could refund us when we check out. Upon us checking out the lady at the desk told us that she doesn’t know why they would mention refund that they can’t do that. Horrible experience. Also the pool was a lot smaller than the photos online. Very disappointed. We will never go back

10

BARBARA

May 9, 2025

·

Stayed 1 night

The staff was very friendly.

10

Misty

Feb 8, 2025

·

Stayed 1 night

Absolutely amazing property! The staff was very friendly, snacks and breakfast were good and the room was clean.

10

Steve

Sep 5, 2025

·

Stayed 2 nights

Super friendly staff eager to make your stay as enjoyable as possible…..

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AI-generated summary based on recent guest reviews

Location

Peaceful, scenic setting in Ohio Amish Country with a walkable campus and easy access to the Ohio Star Theater, dining, and shops; convenient to nearby towns. Many note campus businesses are closed on Sundays.

Related guest reviews

10

Wayne

Jun 12, 2025

·

Stayed 2 nights

Gorgeous well kept hotel and property. Walkable campus like arrangement with hotel, theater, bake shop, gift shop and kids play area.

10

Wayne

Jul 28, 2024

·

Stayed 1 night

We loved that the hotel, bakery, market and theater were all on the same property making it very walkable. Property was immaculate.

10

John

Oct 3, 2025

·

Stayed 1 night

Beautiful area with beautiful views. The staff was incredibly friendly and you are within walking distance of the Amish restaurant, theater, and gift shops. Definitely a must place to stay and we will be returning

10

Stephen

Nov 6, 2024

·

Stayed 1 night

Rustic, very quiet, great restaurant, little store, good gift shop. All with in a few steps away. The rooms are big. Close to other attractions.

8

Richard

Oct 4, 2024

·

Stayed 1 night

The hotel was very nice. My critique is that the campus that the hotel is located in, has what appears to be unique shops, restaurant and even a stage theater company, all within walking distance from the hotel (across the parking lot), however all these places are closed on Sunday. If you book a Saturday night there arrive early Saturday and check these places out because if you wait till Sunday they will all be closed. Unfortunately the only place open Sunday to get something to eat was McDonalds.

10

Dale

Sep 3, 2025

·

Stayed 2 nights

Conveniently central located. Looking out at the Amish countryside.

10

Jane

Jun 15, 2025

·

Stayed 1 night

Beautiful place. So handy to shopping, entertainment, dining.

10

Andrew

May 22, 2025

·

Stayed 2 nights

Quiet location in the countryside. Dining and entertainment nearby was appreciated.

10

Barbara

Aug 12, 2025

·

Stayed 1 night

Cleanliness throughout was excellent! Its proximity to the Ohio Star Theater was why we chose it. We could walk to the theater through lovely grounds.

10

Nancy

Oct 29, 2024

·

Stayed 2 nights

Nice stay in the country. Right on Old route 39 so easy access to other Holmes County towns.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised (with hot options) and the nightly cookies and popcorn are well liked; gluten-free items available on request. Some guests found breakfast limited or repetitive, and the on-site restaurant closes early, offers no alcohol, and occasionally disappoints.

Related guest reviews

8

Guy

Jul 21, 2025

·

Stayed 1 night

Room was very big and generally clean, although the floors and some of the surfaces were a bit sticky. Breakfast selections were very sparse. Not much of a selection. Expected more since they have a restaurant on the property. The lady who worked the breakfast area all by herself never stopped working. She is an asset to the hotel.

10

Robert

Feb 4, 2025

·

Stayed 1 night

The food at the restaurant was poor. The server was very kind and let us order off of the menu because the buffet was not great. The food we ordered was not great either. Usually food is better as this was not our first stay.

10

Charles

Jul 19, 2025

·

Stayed 2 nights

We were pleased with this hotel and will be staying here when we come to Sugarcreek. The staff was friendly. The room was clean and homey. The bed was comfortable and there was a calm relaxed atmosphere. The breakfast was good and there were gluten-free items available upon request. The pool is a little small, but the pool and pool area were clean. There is a small gym just off of the pool area. In the evening they offer wonderful cookies and a selection of teas and coffee.

8

Barbara

Jul 18, 2025

·

Stayed 1 night

It was a nice stay but the breakfast was average

8

Newell

Sep 4, 2025

·

Stayed 3 nights

The hotel and campus were very nice. The restaurant was a short walk across the parking lot. The menu was very good and the prices were resonable although there is no alcohol served and it closes at 7:00PM. Views from the balconies were beautiful. Rooms were large and very clean. The staff was friendly and helpful. We really enjoyed our stay.

10

Margaret

Aug 22, 2024

·

Stayed 2 nights

People were very friendly and helpful! Excellent breakfast and evening snack. Beautiful facility!!

10

Robin

Nov 13, 2025

·

Stayed 2 nights

Breakfast was fresh and amazing. Staff is wonderful.

10

DENA

Sep 10, 2025

·

Stayed 2 nights

Nice breakfast included, cookies/popcorn in evening. Number one ...it is SO clean! These people put pride in their work and it shows. Nice location, rooms are big, nice to have bathroom w/walkin shower, sink toilet and on other side of hallway is a sunk, mini frig, place to hang clothes, coffee maker etc AND everyone has balcony or patio to sit out on. Nice Nice place. Went to the star theatre that is right there for a musical play. Also nice. Buffet restaurant is Good! Will definitely go back.

8

Holly

Jul 4, 2024

·

Stayed 2 nights

Beautiful, immaculate place. Best hotel I’ve stayed at in a while. Only improvement I would suggest is the complimentary breakfast. Breakfast options need improving. Scrambled eggs should be available everyday as only available 1 day of our 2 night stay. Lovely homemade donuts from the Dutch Valley bakery, but not everyone wants that for breakfast. Limited dietary options. Should have bananas, fresh fruit, and almond/or dairy alternative milk. I’m not gluten free but a gluten free option would be ideal as well. Overall excellent but breakfast needs improvement.

10

Carol

Aug 28, 2025

·

Stayed 3 nights

Wonderful place to stay - very friendly & helpful staff. Always enjoy the deliciously prepared breakfast items & the freshly made popcorn and warm cookies in the evening, Just returned home from staying there & already planning our vacation there next year..

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AI-generated summary based on recent guest reviews

Month	Average price
January	$114
February	$142
March	$155
April	$166
May	$181
June	$167
July	$168
August	$162
September	$165
October	$179
November	$153
December	$154

Su	Mo	Tu	We	Th	Fr	Sa
1 $166	2 $180	3 $181	4 $230	5 $181	6	7 $180
8 $181	9 $181	10 $164	11 $166	12 $229	13	14
15 $117	16 $131	17 $180	18 $179	19 $226	20 $227	21 $180
22 $133	23 $148	24 $148	25 $180	26 $197	27	28 $195
29 $135	30 $133

Su	Mo	Tu	We	Th	Fr	Sa
		1 $179	2 $147	3 $175	4	5 $185
6 $116	7 $120	8 $119	9 $119	10	11 $236	12 $187
13 $120	14 $115	15 $115	16 $114	17 $189	18	19 $182
20 $124	21 $115	22 $115	23 $115	24 $199	25 $192	26 $187
27 $178	28 $183	29 $179	30 $179	31 $191

Carlisle Inn

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