Is parking available at the property?

Free self-parking is available on-site, with limited spaces. Valet parking is also offered for a fee of PHP 150 per stay.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately PHP 1950 per person.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:30 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of PHP 3500 per vehicle (one way) and is available 24 hours.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in Mandaluyong (Wack-Wack Greenhills), just a short 3-minute walk from SM Megamall and within 4 minutes by car from Greenhills Shopping Center. It is approximately 12.7 km from Ninoy Aquino International Airport.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. The operational hours are not specified.

What are the policies for guests staying with children?

Up to 2 children aged 5 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of PHP 2210.76 per night, and advance request or confirmation is required.

Edsa Shangri-La, Manila Hotel Stay

Average nightly price at Edsa Shangri-La, Manila by month, last 12 months (USD)
Month	Average price
January	US$137
February	US$143
March	US$173
April	US$165
May	US$165
June	US$153
July	US$148
August	US$158
September	US$147
October	US$184
November	US$189
December	US$174

What guests think

At Edsa Shangri-La, Manila, travellers consistently praise the welcoming staff, abundant breakfast, and convenient setting beside major malls, while many enjoy the large family-friendly pool, gym and sauna facilities, and club lounge benefits for a comfortable city stay.

Many also find the rooms dated for the price, with aging bathrooms, limited outlets or USB charging, and occasional issues like over-cold air conditioning, inconsistent hot water, or musty smells. Some guests experienced hallway or external noise and rare coordination lapses (e.g., breakfast crowding, reservation mix ups or slow responses), and a few noted early pool closures and high prices for food or drinks. Overall, expect a classic, family-friendly base in a very convenient shopping district.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests frequently praise the large, kid-friendly pool, well-equipped gym and sauna, and the Horizon/club lounge and lobby bar areas. A few note the pool is not ideal for lap swimming or closed earlier than posted, and some facilities feel dated or lack modern outlets.

Related guest reviews

10

Hasantha

27 Dec 2025

·

Stayed 2 nights

Great Exec room on 10th floor. Large BF selection (but no lactose free milk so had to use Almond). Great gym and Sauna area with lockers. Pool is large but mix of kids and deep area (barrier) so hard to do laps, otherwise not bad.

10

Hasantha

6 Jan 2026

·

Stayed 1 night

Nice staff, great gym and sauna area, large pool with kids area (although not that great for laps, more a family pool

6

Danijel

15 Feb 2026

·

Stayed 1 night

This hotel is not really a 5 star more like a 4 star hotel. The rooms are old especially the bathroom it's not the level of Shangri la hotel we were quite disappointed. And it's situated in a big mall so there's a lot of people and a lot of noise. And it's way too expensive. The positif thing is the gym and a great breakfast

10

Daniel

18 Feb 2025

·

Stayed 5 nights

What a wonderful place very pleased with the staff and the facilities. Tess is a wonderful woman that works there I would highly recommend her to anyone she has a great deal of knowledge and is a very loving and caring person concerning her guests. The pool in the garden area are amazing The bar is outstanding that's out there by the pool The meals are pretty good too you can't go wrong please take your time to enjoy this place

10

MICHAEL A

1 Aug 2025

·

Stayed 4 nights

I LIKE THE POOL AND THE HORIZON ROOM

10

Monette

15 Dec 2022

·

Stayed 2 nights

Despite the signs of age ( our floor rooms had nicks and warped walls; maintenance personnel wearing coveralls and masks 2 days in a row ),the overall experience has been pleasant. Loved the Horizon Lounge which to me was the highlight of our stay. Personnel were all very courteous and helpful. Also liked the fact that it had a bridge connecting it to the Shangrila Plaza where we were able to have a mani- pedi for way less than we’d spend in the US and my husband also enjoyed barbershop services at a very reasonable cost. The store variety as well as dining options were great in this mall. Will definitely consider staying here again in the near future.

6

Via

6 Jan 2025

·

Our first time staying at the EDSA Shangri-La Hotel for Christmas. We only stayed two days and had our room changed twice on different days which we were not too fond of, though we had a complimentary room in the end. Initially we paid for a room with city views because that is in our best interest. Our first room smelled a little musty, but apparently it's because the carpets did not dry right and the windows were not giving the views that we paid for. We were told it was because of the weather. Nonetheless, the front desk person and gentlemen that helped us transfer our stuff twice were super helpful and genuinely courteous about the whole situation. The next day while laying down and trying to relax, housekeeping kept knocking on the door and I have yelled out to hold on a couple times already as my partner and I are in the room. She proceeded to open the door and I get that she might have not heard me, but that was just unacceptable for privacy reasons. That same night, we ordered food from the pool bar and the burger took a little longer than expected so by the time it came we were already uninterested. Last issue is that the pool is supposedly open until 10PM but both nights we stayed there the pool was already close at 8PM. Other than that, staff at the pool bar were great and everybody that catered to us during the breakfast and dinner buffets were absolutely incredible and hospitable. The vast choices of food was immaculate and the bridge to the mall was convenient.

8

Susana

16 Feb 2025

·

Stayed 6 nights

Very safe area well guarded. Surrounding very clean. Staff always friendly and willing to help. Equipped with nice big gym, clean sauna , jacuzzi. Pool is huge and lifeguard is always watching. Food and drinks is too pricey. Overall highly recommended.

8

Hasantha

7 Feb 2025

·

Stayed 3 nights

Great time in Exec Tower. Pool is large and better suited for kids than adults with slides etc, but plenty of chairs. Very good gym but I didn’t use the sauna. BF not bad, great selection but Exec breakfast obviously much smaller selection but I preferred as quiet and had all I needed….can be busy and hard to find a seat.

10

Carlo

25 Sept 2025

·

Stayed 2 nights

This magnificent hotel has it all. I play Tennis and they have a Tennis court plus a hitting pro available. For $32 an hour, you get a loaner racquet, brand new Tennis balls and an hour of hitting with their resident pro. Meanwhile, the hotel is like a 5-minute walk to one of Manila’s biggest malls “SM MegaMall” and they also have a skywalk/bridge connected to another nice mall. If you want to ride the MRT (elevated train) to go to neighboring cities like Cuban, North Edsa, Makati, this hotel is also a 3-minute walk to the MRT Station. Indoor parking is free and if it’s full, they offer valet parking. Their gym and spa are top rated too. Ditto for their many dining options in the hotel. Lastly, I love that they have a 9-feet deep outdoor swimming pool. Last but not the least, their room has a sofa and a coffee table so if you have friends over they have a place to relax.

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Cleanliness

Overall cleanliness is praised, with many noting clean rooms and attentive housekeeping. However, a few reported musty odors, humidity, or isolated issues like stained furnishings and a dirty basin.

Related guest reviews

8

LEE LIAN

23 Nov 2024

·

Stayed 2 nights

I have always stay in this Hotel when I’m in Manila. I’ve been staying here for the past 20 years. The service has always been excellence. However, this time, I found the hotel room is really old. The room humidity is very high. I washed a sport T-shirt and it never gets dry for two days. The morning breakfast food quality has dropped is like a mass food serving to hundreds of people I have to say the coffee that I had cappuccino. It’s really below average. Had to get my coffee outside the hotel. The hotel is really due for a renovation for its five star rating and the price tag .

6

Charles

3 Mar 2023

·

Stayed 2 nights

This is not the first time I have stayed at Edsa Shangri-La, and it was disappointing. My room was rundown. The main door latch was broken, and the toilet basin was dirty. There were oily stains. On my last night, I requested for a wake up call. The staff who gave me the wake up call was very rude. Lastly, on my last night, I received a call at 2am in the morning. I picked up the phone, and the caller hanged up. It disrupted my sleep. This is not the type of standard I expect from Shangrila, a 5 star hotel with presence around the world. Very disappointing.

10

Estrella

16 Feb 2026

·

Stayed 2 nights

Very clean room, great staffs, excellent selection of food for breakfast. Highly recommend.

10

Amor

4 Jul 2025

·

Stayed 2 nights

My family and I stayed at EDSA Shangrila for 6 days. It was an amazing experience. The room at the tower wing was superb. Housekeeping was very attentive to our needs. They were always ready to help. The concierge was topnotch. The breakfast buffet was amazing!

8

jinweon

5 Jun 2024

·

Stayed 2 nights

크고 다양한 시설이 있지만, 호텔이 오래되어서 복도와 객실에 냄새가 좀 난다. 저녁에 운영되는 로비 바 라이브 뮤직은 최고다.

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10

Rhuprich

13 Jul 2025

·

Stayed 3 nights

This place is the best if you have kids! The pool is awesome. The place is clean! Awesome staff! There are two malls that are walking distance. Only thing is they need to renovate the rooms though. It is very faded looking and our couch has this discolored stained on it. But overall this place is a must stay and will gladly stay here again

10

DANIEL

6 Feb 2025

·

Stayed 1 night

Very clean, helpful staff especially the front desk

6

Via

6 Jan 2025

·

Our first time staying at the EDSA Shangri-La Hotel for Christmas. We only stayed two days and had our room changed twice on different days which we were not too fond of, though we had a complimentary room in the end. Initially we paid for a room with city views because that is in our best interest. Our first room smelled a little musty, but apparently it's because the carpets did not dry right and the windows were not giving the views that we paid for. We were told it was because of the weather. Nonetheless, the front desk person and gentlemen that helped us transfer our stuff twice were super helpful and genuinely courteous about the whole situation. The next day while laying down and trying to relax, housekeeping kept knocking on the door and I have yelled out to hold on a couple times already as my partner and I are in the room. She proceeded to open the door and I get that she might have not heard me, but that was just unacceptable for privacy reasons. That same night, we ordered food from the pool bar and the burger took a little longer than expected so by the time it came we were already uninterested. Last issue is that the pool is supposedly open until 10PM but both nights we stayed there the pool was already close at 8PM. Other than that, staff at the pool bar were great and everybody that catered to us during the breakfast and dinner buffets were absolutely incredible and hospitable. The vast choices of food was immaculate and the bridge to the mall was convenient.

10

Nickol

3 Oct 2025

·

Stayed 1 night

It's near malls so I can easily get groceries. The hotel is very clean and the workers are accommodating.

10

Robert

22 Nov 2025

·

Stayed 1 night

Clean room

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Rooms

Rooms are comfortable and sometimes spacious, but many feel the decor and bathrooms are dated and due for renovation. Recurring complaints include very cold A/C or hard-to-control thermostats, inconsistent hot water, limited outlets/USB, and occasional noise from corridors or nearby infrastructure.

Related guest reviews

6

William

8 Feb 2025

·

Stayed 1 night

The place is great. The room temperature was too cold.

4

R.D.Mikkelsen

15 Dec 2023

·

Stayed 3 nights

Hotellet er meget tæt til en jernbane. Dette er ikke nævnt nogen steder . Vi fik ikke nogen søvn da lammen fra togene var ret generende. Ikke 4 stjerne snarer 3.

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8

Reiko

19 Sept 2023

·

Stayed 2 nights

シャングリラ周辺は昼間比較的安心して歩ける。とても綺麗だし、居心地が良かった。シャワーはお湯になるまで少し時間はかかるが、後は問題ない。スタッフはとても親切。

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8

Florence

1 Feb 2026

·

Stayed 4 nights

Service and staff were excellent. However, I’m disappointed in the following: 1) Aircon thermostat cannot be controlled. The room is super cold. The draft still comes in after I switched it off 2) water at the shower is cold, warm then hot. Not consistent. Makes showering very unpleasant 3) no hairdryer Hope not to stay at garden wing. It’s a very long walk. There were guests talking loudly at 2am along the corridor for 3 consecutive nights

6

Danijel

15 Feb 2026

·

Stayed 1 night

This hotel is not really a 5 star more like a 4 star hotel. The rooms are old especially the bathroom it's not the level of Shangri la hotel we were quite disappointed. And it's situated in a big mall so there's a lot of people and a lot of noise. And it's way too expensive. The positif thing is the gym and a great breakfast

8

Aretha

2 Apr 2025

·

Stayed 4 nights

i checked in early, and was lucky enough to have an available room in the uppermost floor, with a cityview ( overlooking the roofof the nearby mall) Unfortunately was close to the exhaust machine in the rooftop, and the noise it made was heard in the room. the staff readily transferred me to the next avilable room, where i discovered a fully functional TV.

8

Rosil

3 Sept 2025

·

Stayed 6 nights

Hotel is close to the mall. Rooms are out dated. The Staff is very pleasant and accommodating.

8

Annie

5 Dec 2024

·

Stayed 3 nights

Service was excellent and can't fault it. But for a Shangri-la and how much we were paying we expected a room in better condition. There was a letter in our room saying they are working on renovations but it would have been nice to know prior to check-in. The banana bread gift was a lovely surprise. Would still recommend the hotel 😊

10

Antonio L

23 Nov 2024

·

Stayed 1 night

Ample space, despite the age of the hotel, the room was in good elegant condition.

10

Steven

3 Aug 2025

·

Stayed 7 nights

Good hotel, slightly older. Fewer outlets and no USB charging ports like newer hotels. Housekeepers were excellent. Didn't eat on property, but there are 2 major malls within a 5 minute walk.

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Service

Service is a standout, with staff widely described as friendly, accommodating and proactive across the hotel. Still, a few guests experienced miscommunication or slow responses (e.g., restaurant reservations, wake-up call tone, or breakfast service during busy periods).

Related guest reviews

10

Patrick

9 Sept 2025

·

Stayed 2 nights

This hotel is classic but still maintains its pride as one of the best hotel in manila . One thing that truly makes our stay memorable is hospitality of the staff . From the security to the concierge and front desk , they are amazingly accommodating. Especial mention to Lloyd of front desk . Kudos to all of you .

6

Charles

3 Mar 2023

·

Stayed 2 nights

This is not the first time I have stayed at Edsa Shangri-La, and it was disappointing. My room was rundown. The main door latch was broken, and the toilet basin was dirty. There were oily stains. On my last night, I requested for a wake up call. The staff who gave me the wake up call was very rude. Lastly, on my last night, I received a call at 2am in the morning. I picked up the phone, and the caller hanged up. It disrupted my sleep. This is not the type of standard I expect from Shangrila, a 5 star hotel with presence around the world. Very disappointing.

10

Estrella

16 Feb 2026

·

Stayed 2 nights

Very clean room, great staffs, excellent selection of food for breakfast. Highly recommend.

8

Florence

1 Feb 2026

·

Stayed 4 nights

Service and staff were excellent. However, I’m disappointed in the following: 1) Aircon thermostat cannot be controlled. The room is super cold. The draft still comes in after I switched it off 2) water at the shower is cold, warm then hot. Not consistent. Makes showering very unpleasant 3) no hairdryer Hope not to stay at garden wing. It’s a very long walk. There were guests talking loudly at 2am along the corridor for 3 consecutive nights

10

Jia Mizel

29 Oct 2025

·

Stayed 1 night

We had an exceptional stay here. We booked an overnight stay 1 week apart for some wedding errands. Both times we were helped above and beyond our expectations by the staff. We truly appreciate them having us check-in early to help us settle down after a long ride to Manila and before leaving for an early flight. Thank you so much.

10

LADY VIRGIE

19 May 2025

·

Stayed 1 night

I had a wonderful stay at EDSA Shangri-La. The staff truly made my experience exceptional—Kate at reception was warm and welcoming, John at Horizon Lounge provided top-notch service, and Maritess from housekeeping ensured everything was spotless and comfortable. Every aspect of the hotel exceeded my expectations, making for a relaxing and enjoyable retreat. Highly recommend!

10

Lani

15 Feb 2024

·

Stayed 2 nights

Excellent staff. They really pamper their guests. Recommendable to other family members & friends

10

Aretha

2 Aug 2025

·

Stayed 2 nights

Quick and smooth checking in and checking out, and the facilitative nature of the front desk staff is commendable.

10

Daniel

27 Dec 2024

·

Stayed 3 nights

Generally, the staff and accommodations were excellent. However, when we first checked in the desk, supervisor mistakenly told us that there would not be any reservations to restaurants available for the foreseeable future. She was incorrect as we were able to obtain reservations from another Shah employee. They all should be on the same sheet of music and if it all possible try to accommodate people staying in hotel, greenhouse, dinner reservations, etc.

10

Maria Cecilia

19 Feb 2026

·

Stayed 3 nights

the staff!

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Location

Location is highly convenient for shopping and transport, with direct access or short walks to Shangri-La Plaza, SM Megamall and the MRT; many also find the area safe. A handful mentioned less appealing surroundings or noise from nearby rail or machinery.

Related guest reviews

4

imai

6 Jan 2025

·

Stayed 3 nights

高層ビルに囲まれていて閉塞感を感じた。また周辺エリアがあまり良い雰囲気ではなく、外に出たいという気持ちになれなかった。

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4

R.D.Mikkelsen

15 Dec 2023

·

Stayed 3 nights

Hotellet er meget tæt til en jernbane. Dette er ikke nævnt nogen steder . Vi fik ikke nogen søvn da lammen fra togene var ret generende. Ikke 4 stjerne snarer 3.

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10

Dominic

23 Oct 2025

·

Stayed 2 nights

Great location for shopping at Megamall and Shangri-La Plaza.

10

Jeffrey

24 Feb 2026

·

Stayed 2 nights

We had a wonderful stay at Edsa Shangri‑La. The room was nice, and the facilities throughout the hotel were excellent. Breakfast was outstanding with plenty of delicious options. The location was perfect for us, making it easy to get around and enjoy the area. Overall, we really enjoyed our stay and would definitely come back!

10

Rachel

25 Aug 2025

·

Stayed 4 nights

Fabulous location, service and very accessible hotel

10

Joshua

26 Mar 2023

·

Stayed 1 night

Excellent hotel. In a quiet and safe area. Next to Shangri-La Shopping Center which is filled with high end shops and nice restaurants.

10

nerio

25 Feb 2025

·

Stayed 3 nights

Location

10

Anthony

8 Sept 2023

·

Stayed 4 nights

Excellent location by Shangri-La Plaza

10

Carlo

25 Sept 2025

·

Stayed 2 nights

This magnificent hotel has it all. I play Tennis and they have a Tennis court plus a hitting pro available. For $32 an hour, you get a loaner racquet, brand new Tennis balls and an hour of hitting with their resident pro. Meanwhile, the hotel is like a 5-minute walk to one of Manila’s biggest malls “SM MegaMall” and they also have a skywalk/bridge connected to another nice mall. If you want to ride the MRT (elevated train) to go to neighboring cities like Cuban, North Edsa, Makati, this hotel is also a 3-minute walk to the MRT Station. Indoor parking is free and if it’s full, they offer valet parking. Their gym and spa are top rated too. Ditto for their many dining options in the hotel. Lastly, I love that they have a 9-feet deep outdoor swimming pool. Last but not the least, their room has a sofa and a coffee table so if you have friends over they have a place to relax.

10

Steven

3 Aug 2025

·

Stayed 7 nights

Good hotel, slightly older. Fewer outlets and no USB charging ports like newer hotels. Housekeepers were excellent. Didn't eat on property, but there are 2 major malls within a 5 minute walk.

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Dining

Breakfast consistently earns high marks for variety and taste, and several guests enjoyed on-site dining and the lobby lounge. Some found food and drinks expensive or felt quality had dipped at certain outlets or during busy service.

Related guest reviews

10

vevencio

27 Dec 2024

·

Stayed 1 night

Dining so good

10

Estrella

16 Feb 2026

·

Stayed 2 nights

Very clean room, great staffs, excellent selection of food for breakfast. Highly recommend.

10

Amor

4 Jul 2025

·

Stayed 2 nights

My family and I stayed at EDSA Shangrila for 6 days. It was an amazing experience. The room at the tower wing was superb. Housekeeping was very attentive to our needs. They were always ready to help. The concierge was topnotch. The breakfast buffet was amazing!

10

Jeffrey

24 Feb 2026

·

Stayed 2 nights

We had a wonderful stay at Edsa Shangri‑La. The room was nice, and the facilities throughout the hotel were excellent. Breakfast was outstanding with plenty of delicious options. The location was perfect for us, making it easy to get around and enjoy the area. Overall, we really enjoyed our stay and would definitely come back!

10

James

15 Jun 2023

·

Stayed 5 nights

Great Hotel, all staff was very friendly. The buffet was great.

10

Kimberly

12 Jan 2025

·

Stayed 4 nights

Beautifully decorated for Christmas! Excellent location and amazing hotel. Staff are welcoming, friendly and accommodating. We were able to borrow a wheelchair upon submitting a valid ID which made it easier for my senior mother to get around. Room was spacious and immaculately kept up. Will be coming back for sure! Would skip buffet at Heat and have a meal in the Lobby Lounge instead.

10

Mira

4 May 2025

·

Stayed 1 night

Great food, excellent facilities, quiet and safe...

4

Ranauld

21 Dec 2024

·

Stayed 4 nights

We used to be loyal dining customers and hotel guests since 1998; food quality has gone down particularly at the Horizon Club, Summer Palace, Lobby Lounge and Heat.

8

Susana

16 Feb 2025

·

Stayed 6 nights

Very safe area well guarded. Surrounding very clean. Staff always friendly and willing to help. Equipped with nice big gym, clean sauna , jacuzzi. Pool is huge and lifeguard is always watching. Food and drinks is too pricey. Overall highly recommended.

10

Vivien

20 Jul 2025

·

Stayed 3 nights

Everyone in my family thought this was the best hotel breakfast buffet for hotels in its class across several countries in East/SE Asia.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $244	16 $203	17 $202
18 $187	19 $180	20 $178	21 $176	22	23	24
25 $169	26 $200	27 $199	28 $162	29 $165	30 $159	31 $164

Su	Mo	Tu	We	Th	Fr	Sa
1 $164	2 $167	3 $155	4 $171	5 $169	6 $164	7 $148
8 $133	9 $200	10 $163	11	12	13	14 $149
15 $135	16 $162	17 $161	18	19	20	21 $154
22 $150	23 $192	24 $221	25	26	27	28 $341
29 $151	30 $167

Edsa Shangri-La, Manila

Prices for Edsa Shangri-La, Manila

Monthly average prices

About this property

Location

Room options

Tower Wing, Executive Room

Horizon Club, Twin Room

Tower Wing, Deluxe Room, 2 Twin Beds

Garden Wing, Deluxe Twin Room

Tower Wing, Deluxe Room, 1 King Bed

Garden Wing, Deluxe Room, 1 King Bed

Tower Wing, Premier Room

Horizon Club, Room, 1 King Bed

Garden Wing, Premier Suite

Guest reviews of Edsa Shangri-La, Manila

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Edsa Shangri-La, Manila

Prices for upcoming dates