Hotel Best Jacaranda
US$146
/ night
Avg. for September
Prices for Hotel Best Jacaranda
Select dates to see prices and availability
US$146
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Best Jacaranda average US$124 in the cheapest month (May) and US$190 in the most expensive month (February), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$164 |
| February | US$190 |
| March | US$179 |
| April | US$142 |
| May | US$124 |
| June | US$125 |
| July | US$175 |
| August | US$180 |
| September | US$146 |
| October | US$155 |
| November | US$159 |
| December | US$133 |
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Sept · US$146
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Most expensive: February (~US$190)
Cheapest: May (~US$124)
About this property
Dip into one of the 6 outdoor pools or enjoy other recreational amenities including a health club and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Amenities
Dip into one of the 6 outdoor pools or enjoy other recreational amenities including a health club and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Dining
Stop by the hotel's restaurant for lunch or dinner, or grab snacks at the coffee shop/cafe. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars.
Rooms
Make yourself at home in one of the 563 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Location
Located in Adeje (Costa Adeje), Hotel Best Jacaranda is within a 15-minute walk of Fañabé Beach and El Duque Beach. This family-friendly hotel is 3 mi (4.9 km) from Siam Park and 1.4 mi (2.2 km) from Puerto Colon Marina.
What's nearby
Megabowl(0.2 Miles)
The Duke Shops(0.4 Miles)
Fañabé Beach(0.4 Miles)
Plaza del Duque Shopping Center(0.5 Miles)
Gran Sur Shopping Center(0.6 Miles)
Spa Vitanova(0.6 Miles)
Playa Puerto Colón(0.6 Miles)
The Corner Shopping Center(0.7 Miles)
La Pinta Beach(0.7 Miles)
El Duque Beach(0.7 Miles)
Tenerife Nautical Center(0.8 Miles)
Puerto Colon Marina(0.9 Miles)
Centro Comercial San Eugenio(0.9 Miles)
El Beril(1 Miles)
Quirónsalud Hospital Costa Adeje(1.2 Miles)
Tenerife South Airport (TFS)(12.7 Miles)
La Gomera (GMZ)(51 Miles)
Parking
Restaurant
Swimming pool
Business centre
Tour desk
Dry cleaning
Location
Avenida Bruselas, 4, Costa Adeje, Adeje, Canary Islands, Spain
Megabowl (0.2 Miles)
The Duke Shops (0.4 Miles)
Fañabé Beach (0.4 Miles)
Plaza del Duque Shopping Center (0.5 Miles)
Gran Sur Shopping Center (0.6 Miles)
Spa Vitanova (0.6 Miles)
Room options
11
Double Room (3 Adults)
Room details
1 Double Bed
and 1 Sofa Bed
2 Single Beds
and 1 Sofa Bed
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
12
Family Room, Pool View (2 Adults + 2 Children)
Room details
1 Double Bed
and 2 Sofa Beds
Sleeps 2
215 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
10
Family Room (3 Adults + 1 Child)
Room details
1 Double Bed
and 2 Sofa Beds
Sleeps 3
215 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
10
Family Room, Pool View (3 Adults + 1 Child)
Room details
1 Double Bed
and 2 Sofa Beds
Sleeps 3
215 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
14
Double Room, Pool View (2 Adults + 1 Child)
Room details
1 Double Bed
and 1 Sofa Bed
2 Single Beds
and 1 Sofa Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
14
Double Room, Pool View (3 Adults)
Room details
1 Double Bed
and 1 Sofa Bed
2 Single Beds
and 1 Sofa Bed
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
11
Double Room (2 Adults)
Room details
1 Double Bed
2 Single Beds
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
10
Family Room (2 Adults + 2 Children)
Room details
1 Double Bed
and 2 Sofa Beds
Sleeps 2
215 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Standard Single Room
Room details
1 Double Bed
2 Single Beds
215 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
11
Double Room (2 Adults + 1 Child)
Room details
1 Double Bed
and 1 Sofa Bed
2 Single Beds
and 1 Sofa Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
14
Double Room, Pool View
Room details
1 Double Bed
2 Single Beds
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
8
Standard Double Room Single Use, Pool View
Room details
1 Double Bed
2 Single Beds
215 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Hotel Best Jacaranda
7.8
Good
Based on 2,067 verified reviews
Who stays here?
Couple
41%
Family
48%
Group
4%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Best Jacaranda, guests highlight a large, family-oriented complex with several pools and a convenient location near the beach and shops, alongside spacious rooms, generally friendly staff, and all-inclusive options that many find good value.
Read moreWas this helpful?
What guests think
At Hotel Best Jacaranda, guests highlight a large, family-oriented complex with several pools and a convenient location near the beach and shops, alongside spacious rooms, generally friendly staff, and all-inclusive options that many find good value.
Common drawbacks include dated rooms and facilities, thin walls that allow noise from neighbours or roads, and occasional maintenance issues such as slow or faulty lifts and worn pool furniture. Cleanliness feedback is mixed, with many noting tidy spaces while others report poorly cleaned areas or bathrooms. Buffets offer variety but quality and temperature can be inconsistent, and all-inclusive drinks are basic unless you pay to upgrade. Overall, expect a lively, budget‑minded base rather than a quiet, luxury stay.
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AI-generated summary based on recent guest reviews
Facilities
Large, family‑focused complex with multiple pools (typically one heated), lively entertainment and lots of loungers; however sunbed reserving, crowding, and maintenance issues like broken tiles or sunbeds and occasional slippery areas are reported.
Related guest reviews
8
David
28 Sept 2025
·
Stayed 7 nights
Nice hotel in good location - only ten minute walk to the beach. Lots of shops and restaurants in the vicinity. The pool areas and activities for kids are excellent. Restaurant has good quality options at breakfast and dinner (I never tried lunch). My room was spacious and clean - if a little dated. Air con was decent, water pressure was good. Decent selection of TV channels in various languages. Staff all friendly and helpful.
Nice hotel in good location - only ten minute walk to the beach. Lots of shops and restaurants in the vicinity. The pool areas and activities for kids are excellent. Restaurant has good quality options at breakfast and dinner (I never tried lunch). My room was spacious and clean - if a little dated. Air con was decent, water pressure was good. Decent selection of TV channels in various languages. Staff all friendly and helpful.
4
Dean
27 Apr 2024
·
Stayed 7 nights
Rooms are tired and dated. All inclusive does not include name brand alcoholic drinks or cocktails. Half of the machines in the childrens arcade were out of order. Table tennis equipment was faulty. A man using a hotel key card entered my room when only my 15 year old daughter was in the room claiming that he was meant to be staying in the room, yet he had no luggage, questioned my daughter about if she was staying alone in the room. When i reported it to reception and insisted on moving rooms it took them 3 hours to change my room. Even though i pointed out that the room next door was available. Hallways are very noisy, people drinking by the pool well after midnight were very noisy, no hotel staff monitoring the situation and asking them to move on as they arent supposed to be there drinking after the bar closes at 18:30. People from neighbouring rooms on their balconies shouting and playing music at 1:30 in the morning, I contacted reception to ask them to do something about it, the following morning a noise complaint notice addressed to my room was slipped under my door instead of the room creating the noise. 5 of our group of 12 got food posioning. The pharmacy I went to across the road told me that i was one of many people that had come in for sickness and diarrhea medication over the last 2 days. On site photographers take a lot of time with you, when you come to purchase photos they are ridiculously expensive. €57 for 7 photos on a usb stick.
Rooms are tired and dated. All inclusive does not include name brand alcoholic drinks or cocktails. Half of the machines in the childrens arcade were out of order. Table tennis equipment was faulty. A man using a hotel key card entered my room when only my 15 year old daughter was in the room claiming that he was meant to be staying in the room, yet he had no luggage, questioned my daughter about if she was staying alone in the room. When i reported it to reception and insisted on moving rooms it took them 3 hours to change my room. Even though i pointed out that the room next door was available. Hallways are very noisy, people drinking by the pool well after midnight were very noisy, no hotel staff monitoring the situation and asking them to move on as they arent supposed to be there drinking after the bar closes at 18:30. People from neighbouring rooms on their balconies shouting and playing music at 1:30 in the morning, I contacted reception to ask them to do something about it, the following morning a noise complaint notice addressed to my room was slipped under my door instead of the room creating the noise. 5 of our group of 12 got food posioning. The pharmacy I went to across the road told me that i was one of many people that had come in for sickness and diarrhea medication over the last 2 days. On site photographers take a lot of time with you, when you come to purchase photos they are ridiculously expensive. €57 for 7 photos on a usb stick.
8
Jaja
25 Jul 2025
·
Stayed 6 nights
Love the all inclusive option and the activities offered. Many diff pools to choose from. It ddnt feel crowded. Staff is amazing and service is fantastic.
Love the all inclusive option and the activities offered. Many diff pools to choose from. It ddnt feel crowded. Staff is amazing and service is fantastic.
10
Sergio
21 Apr 2024
·
Stayed 7 nights
Soggiorno con bambini. Camera spaziosa e pulita. La pulizia dell'intera struttura, enorme, è sicuramente uno degli aspetti che mi ha piacevolmente sorpreso. Ristorante con varietà davvero notevole e nonostante la cucina sia di tipo internazionale direi che ho sempre mangiato bene. Piscine ottime, perfette quelle per i bambini piccoli. Animazione italiana Alpitour e internazionale eccellente. Posizione stupenda. Quindi tutto benissimo con un unico suggerimento: trovare qualche espediente per limitare l'invadenza dei piccioni nel bar Cascade a bordo piscina
Soggiorno con bambini. Camera spaziosa e pulita. La pulizia dell'intera struttura, enorme, è sicuramente uno degli aspetti che mi ha piacevolmente sorpreso. Ristorante con varietà davvero notevole e nonostante la cucina sia di tipo internazionale direi che ho sempre mangiato bene. Piscine ottime, perfette quelle per i bambini piccoli. Animazione italiana Alpitour e internazionale eccellente. Posizione stupenda. Quindi tutto benissimo con un unico suggerimento: trovare qualche espediente per limitare l'invadenza dei piccioni nel bar Cascade a bordo piscina
10
Céline
18 Jul 2023
·
Stayed 9 nights
Un tres bon moment passé en famille. Bonne ambiance dans cet hotel, des piscines au top, avec differents niveaux de profondeurs. Des buffets du soir qui changent tous les jours et le matin tres variés. Et petit plus si vous partez avant l'heure du petit-déjeuner ,hesitez pas à le dire au maitre d'hotel, une assiette variée peut vous etre proposer avant le depart Le petit soucis les ascenseurs exterieurs qui tombent facilement en panne. Mais cela reste un hotel a conseiller
Un tres bon moment passé en famille. Bonne ambiance dans cet hotel, des piscines au top, avec differents niveaux de profondeurs. Des buffets du soir qui changent tous les jours et le matin tres variés. Et petit plus si vous partez avant l'heure du petit-déjeuner ,hesitez pas à le dire au maitre d'hotel, une assiette variée peut vous etre proposer avant le depart Le petit soucis les ascenseurs exterieurs qui tombent facilement en panne. Mais cela reste un hotel a conseiller
6
Kylie
30 Aug 2025
·
Stayed 7 nights
Definitely not a 4 star hotel (3 at best!) Staff were all lovely and the hotel is very large but rooms and facilities are dated. Lots of broken tiles etc around the pools. Pool areas not cleaned very well at all. Sun beds and parasols broken. Plenty of food but average for all inclusive. Dirty lifts, broken buttons and a bit of a nightmare to navigate with young children in prams if you were on the top floor like us. Not somewhere we would return.
Definitely not a 4 star hotel (3 at best!) Staff were all lovely and the hotel is very large but rooms and facilities are dated. Lots of broken tiles etc around the pools. Pool areas not cleaned very well at all. Sun beds and parasols broken. Plenty of food but average for all inclusive. Dirty lifts, broken buttons and a bit of a nightmare to navigate with young children in prams if you were on the top floor like us. Not somewhere we would return.
10
Agnieszka
5 Mar 2024
·
Stayed 5 nights
Massive hotel with several pools. One was heated and most popular. Great facilities including gym and archade with games for kids. I had a very large room, looked more like an apartment (minus the kitchen). The only let down was the food. A bit hit and miss.
Massive hotel with several pools. One was heated and most popular. Great facilities including gym and archade with games for kids. I had a very large room, looked more like an apartment (minus the kitchen). The only let down was the food. A bit hit and miss.
10
Theo
3 Mar 2023
·
Stayed 5 nights
Another fantastic stay at the Jacaranda! Room was clean and a very decent size. Staff all super friendly and accomodated to all special requests. - massive shout out to the activity staff, mainly the two men that held the football and beach volleyball. They were so friendly and funny. Definitely made our experience so much better. - The heated pool was lovely as in the winter months it means you can still enjoy a swim. Only pointer would be that they could do with heating one of the top pools to, to spread people out at bit as sunbed hogging is an issue and the sun seems to hit the upper deck better later in the day. - Pool tables could use an update as ques and table cloth very old and tatty. Wish it was €1 not 2 but can't be too fussy. We just play a lot so ended up spending a fair bit on this. Had a fantastic time and will be returning again in September! Great location with lots around and beach only 5/10 mins walk. My new favourite place to stay!
Another fantastic stay at the Jacaranda! Room was clean and a very decent size. Staff all super friendly and accomodated to all special requests. - massive shout out to the activity staff, mainly the two men that held the football and beach volleyball. They were so friendly and funny. Definitely made our experience so much better. - The heated pool was lovely as in the winter months it means you can still enjoy a swim. Only pointer would be that they could do with heating one of the top pools to, to spread people out at bit as sunbed hogging is an issue and the sun seems to hit the upper deck better later in the day. - Pool tables could use an update as ques and table cloth very old and tatty. Wish it was €1 not 2 but can't be too fussy. We just play a lot so ended up spending a fair bit on this. Had a fantastic time and will be returning again in September! Great location with lots around and beach only 5/10 mins walk. My new favourite place to stay!
10
Annie
31 Dec 2022
·
Stayed 6 nights
We had a lovely stay over the christmas period. The hotel was perfectly located to the main beach area and shops/restaurants. Rooms were big and overall friendly staff. The food is average but does the job. It can get repetitive after a couple of days. Lots of choice for breakfast. There are 6 swimming pools but only one was heated so for this time of year was a bit disappointing. People were reserving sun beds even though posters asked people not too. Overall this is a good hotel for those wanting all inclusive drinks and breakfast. Nice pool terraces and good sized bedrooms.
We had a lovely stay over the christmas period. The hotel was perfectly located to the main beach area and shops/restaurants. Rooms were big and overall friendly staff. The food is average but does the job. It can get repetitive after a couple of days. Lots of choice for breakfast. There are 6 swimming pools but only one was heated so for this time of year was a bit disappointing. People were reserving sun beds even though posters asked people not too. Overall this is a good hotel for those wanting all inclusive drinks and breakfast. Nice pool terraces and good sized bedrooms.
8
jonathan
30 Jul 2025
·
Stayed 6 nights
The restaurant had a vast choice of food with varying themes across the week. The pool bar also had a small selection of food that was ideal for children or a snack. The beds were comfortable and made/changed daily. The pool areas were clean with enough available sunbeds for all. The hotel could do with a coat of fresh paint and the fact we couldn't get late check out was annoying but we would still goe back.
The restaurant had a vast choice of food with varying themes across the week. The pool bar also had a small selection of food that was ideal for children or a snack. The beds were comfortable and made/changed daily. The pool areas were clean with enough available sunbeds for all. The hotel could do with a coat of fresh paint and the fact we couldn't get late check out was annoying but we would still goe back.
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AI-generated summary based on recent guest reviews
Cleanliness
Standards are inconsistent: many guests found rooms and common areas clean, but others reported poorly cleaned bathrooms or pool areas, dirty lifts, occasional odours, and isolated pest issues.
Related guest reviews
8
Dijana
15 Feb 2026
·
Stayed 6 nights
Clean and spacious room, big beds, wide variety of food in the restaurant, friendly staff
Clean and spacious room, big beds, wide variety of food in the restaurant, friendly staff
6
Simon
2 Nov 2023
·
Stayed 1 night
Hotel is in dire need of renovation, we had to switch one room due to bugs (tiny spiders) in the room. However, apart from that it seemed clean, and the staff was very polite and accomodating in resolving the room issue. Food was OK. So overall not that bad, but would probably not return...
Hotel is in dire need of renovation, we had to switch one room due to bugs (tiny spiders) in the room. However, apart from that it seemed clean, and the staff was very polite and accomodating in resolving the room issue. Food was OK. So overall not that bad, but would probably not return...
2
Cameron
4 Apr 2025
·
Stayed 4 nights
Rooms were poorly cleaned, my sink had the same hair and bit of toothpaste of the whole stay. The whole hotel looks like it’s falling a part and staff are rude and most don’t know English so just ignore you
Rooms were poorly cleaned, my sink had the same hair and bit of toothpaste of the whole stay. The whole hotel looks like it’s falling a part and staff are rude and most don’t know English so just ignore you
8
Anders
16 Feb 2026
·
Stayed 7 nights
Plus + och Minus - Plus + Trevlig personal! + Rent och snyggt + Stora rum + Bra restaurang med helt okej mat + Fint och stort poolområde + Centralt beläget hotell Minus - Väldigt lyhörda rum med dålig isolerade dörrar/väggar - Extremt hög musik av personal i poolområdet - Stank av avlopp på toalett på rummet - Dåligt uppvärmda pooler
Plus + och Minus - Plus + Trevlig personal! + Rent och snyggt + Stora rum + Bra restaurang med helt okej mat + Fint och stort poolområde + Centralt beläget hotell Minus - Väldigt lyhörda rum med dålig isolerade dörrar/väggar - Extremt hög musik av personal i poolområdet - Stank av avlopp på toalett på rummet - Dåligt uppvärmda pooler
8
Andrea
18 Apr 2024
·
Stayed 4 nights
Bathroom not clean around pool area not clean bedrooms floor not clean towels like bath mats
Bathroom not clean around pool area not clean bedrooms floor not clean towels like bath mats
6
Kylie
30 Aug 2025
·
Stayed 7 nights
Definitely not a 4 star hotel (3 at best!) Staff were all lovely and the hotel is very large but rooms and facilities are dated. Lots of broken tiles etc around the pools. Pool areas not cleaned very well at all. Sun beds and parasols broken. Plenty of food but average for all inclusive. Dirty lifts, broken buttons and a bit of a nightmare to navigate with young children in prams if you were on the top floor like us. Not somewhere we would return.
Definitely not a 4 star hotel (3 at best!) Staff were all lovely and the hotel is very large but rooms and facilities are dated. Lots of broken tiles etc around the pools. Pool areas not cleaned very well at all. Sun beds and parasols broken. Plenty of food but average for all inclusive. Dirty lifts, broken buttons and a bit of a nightmare to navigate with young children in prams if you were on the top floor like us. Not somewhere we would return.
10
Graham
23 Nov 2025
·
Stayed 7 nights
Clean room and facilities, stayed here a few times, consistently good
Clean room and facilities, stayed here a few times, consistently good
4
Andrea
18 Nov 2023
·
Stayed 4 nights
This hotel is definitely not 4 star it would be an acceptable 3* on arrival the toilet was coated in pubic hair, it was dealt with but extremely unpleasant have photos but not able to submit. The hotel is tires mirrors cracked mould in bathrooms
This hotel is definitely not 4 star it would be an acceptable 3* on arrival the toilet was coated in pubic hair, it was dealt with but extremely unpleasant have photos but not able to submit. The hotel is tires mirrors cracked mould in bathrooms
8
jonathan
30 Jul 2025
·
Stayed 6 nights
The restaurant had a vast choice of food with varying themes across the week. The pool bar also had a small selection of food that was ideal for children or a snack. The beds were comfortable and made/changed daily. The pool areas were clean with enough available sunbeds for all. The hotel could do with a coat of fresh paint and the fact we couldn't get late check out was annoying but we would still goe back.
The restaurant had a vast choice of food with varying themes across the week. The pool bar also had a small selection of food that was ideal for children or a snack. The beds were comfortable and made/changed daily. The pool areas were clean with enough available sunbeds for all. The hotel could do with a coat of fresh paint and the fact we couldn't get late check out was annoying but we would still goe back.
6
Michael
17 Nov 2025
·
Stayed 4 nights
Everything was clean and tidy, but dated and tired. The toilet and bath constantly gurgled
Everything was clean and tidy, but dated and tired. The toilet and bath constantly gurgled
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious with effective air conditioning, but many are dated and suffer from thin walls and noise from neighbours, entertainment or roads; some note awkward access (extra stairs) and other minor maintenance issues.
Related guest reviews
8
David
28 Sept 2025
·
Stayed 7 nights
Nice hotel in good location - only ten minute walk to the beach. Lots of shops and restaurants in the vicinity. The pool areas and activities for kids are excellent. Restaurant has good quality options at breakfast and dinner (I never tried lunch). My room was spacious and clean - if a little dated. Air con was decent, water pressure was good. Decent selection of TV channels in various languages. Staff all friendly and helpful.
Nice hotel in good location - only ten minute walk to the beach. Lots of shops and restaurants in the vicinity. The pool areas and activities for kids are excellent. Restaurant has good quality options at breakfast and dinner (I never tried lunch). My room was spacious and clean - if a little dated. Air con was decent, water pressure was good. Decent selection of TV channels in various languages. Staff all friendly and helpful.
8
Dijana
15 Feb 2026
·
Stayed 6 nights
Clean and spacious room, big beds, wide variety of food in the restaurant, friendly staff
Clean and spacious room, big beds, wide variety of food in the restaurant, friendly staff
8
Ingrid
17 Mar 2024
·
Stayed 7 nights
Nice hotel, many rooms but well organised. Very friendly personnel. Variation in the food. Only remark: thin walls, as soon the child next door was awake, we were too.
Nice hotel, many rooms but well organised. Very friendly personnel. Variation in the food. Only remark: thin walls, as soon the child next door was awake, we were too.
8
David
2 Jul 2023
·
Stayed 7 nights
Good quality hotel, walkable distance to beach, bars and restaurants. Supermarkets and shop within a couple of minutes walk. Costa Adeje is beautiful and worth visiting. Only issues with hotel were (1) check in - the lady took my details but then didn’t tell me which room, where it was or give me my key - I had to ask her twice. (2) the room I was in was next to a mechanical / maintenance room - the noise from which made it really difficult to sleep at night (3) the room was next to main road and veranda opened up onto this rather than pool side. Meant it wasn’t worth using / sitting outside on an evening / night. Overall though the hotel was decent and clean with friendly staff.
Good quality hotel, walkable distance to beach, bars and restaurants. Supermarkets and shop within a couple of minutes walk. Costa Adeje is beautiful and worth visiting. Only issues with hotel were (1) check in - the lady took my details but then didn’t tell me which room, where it was or give me my key - I had to ask her twice. (2) the room I was in was next to a mechanical / maintenance room - the noise from which made it really difficult to sleep at night (3) the room was next to main road and veranda opened up onto this rather than pool side. Meant it wasn’t worth using / sitting outside on an evening / night. Overall though the hotel was decent and clean with friendly staff.
6
Eric
5 Jan 2022
·
Stayed 1 night
Ombads checka in i förväg på nätet. Gjorde detta enligt instruktionerna och fick bekräftelse. I receptionen berättade jag det men detta ignorerades och den vanliga långsamma proceduren med skriftlig så uppgifter visa pass osv. Fick ett rum på 8 vån, hissen gick bara till vån 7, därefter 26 trappsteg att släpa 2x25 kg väskor. Superdålit att inte i formera om detta eller ge oss två 70 åringar möjlighet att byta rum. Rummet låg mot påfart/avfart till motorvägen: mycket störande trafik, gick ej att sova ordentligt. Dessutom stenhårda madrasser. Är detta hotell verkligen 4-stjärnigt? Påtala detta med trapporna för personalen i receptionen. Blev arrogant bemött. Frukostmatsalen enormt stor och mycket bullrig, gäster som sprang hit och dit. Trevnad och mysfaktor=0
Ombads checka in i förväg på nätet. Gjorde detta enligt instruktionerna och fick bekräftelse. I receptionen berättade jag det men detta ignorerades och den vanliga långsamma proceduren med skriftlig så uppgifter visa pass osv. Fick ett rum på 8 vån, hissen gick bara till vån 7, därefter 26 trappsteg att släpa 2x25 kg väskor. Superdålit att inte i formera om detta eller ge oss två 70 åringar möjlighet att byta rum. Rummet låg mot påfart/avfart till motorvägen: mycket störande trafik, gick ej att sova ordentligt. Dessutom stenhårda madrasser. Är detta hotell verkligen 4-stjärnigt? Påtala detta med trapporna för personalen i receptionen. Blev arrogant bemött. Frukostmatsalen enormt stor och mycket bullrig, gäster som sprang hit och dit. Trevnad och mysfaktor=0
6
Kristin
18 Feb 2024
·
Stayed 1 night
Stort og fint hotel, rent. Veldig stor matsal, nesten litt for stor. Vi bodde på rom I088, dette rommet lå vegg i vegg med spillehall for barn så mye lyd fra spillemaskiner (spesielt de man slår på) Veldig lytt, våknet flere ganger av støy. Hadde vi bodd på et annet rom hadde nok opplevelsen vært bedre da vi ikke har så mye annet å klage på.
Stort og fint hotel, rent. Veldig stor matsal, nesten litt for stor. Vi bodde på rom I088, dette rommet lå vegg i vegg med spillehall for barn så mye lyd fra spillemaskiner (spesielt de man slår på) Veldig lytt, våknet flere ganger av støy. Hadde vi bodd på et annet rom hadde nok opplevelsen vært bedre da vi ikke har så mye annet å klage på.
6
Jordan
15 Jan 2024
·
Stayed 3 nights
This hotel is in a great location! Not sure what makes it have the high star rating of a 4 though. I tend to book hotels based on there star rating and not the price as it usually gives you a good indication of what sort of hotel you will be staying at. The rooms seem very outdated and certain parts of the hotel also seem a little run down. It does have real potential to be a great hotel though. I just think I had an idea of what a 4 star hotel was… but this wasn’t that. (In my opinion) I usually stay at the Princess Hotel just down the road but it was fully booked when I booked my trip at short notice, that hotel is also a 4 star but completely different in standard. The one thing I will say though, the staff were so friendly and lovely!
This hotel is in a great location! Not sure what makes it have the high star rating of a 4 though. I tend to book hotels based on there star rating and not the price as it usually gives you a good indication of what sort of hotel you will be staying at. The rooms seem very outdated and certain parts of the hotel also seem a little run down. It does have real potential to be a great hotel though. I just think I had an idea of what a 4 star hotel was… but this wasn’t that. (In my opinion) I usually stay at the Princess Hotel just down the road but it was fully booked when I booked my trip at short notice, that hotel is also a 4 star but completely different in standard. The one thing I will say though, the staff were so friendly and lovely!
8
ROBERT
20 Nov 2023
·
Stayed 5 nights
Great hotel. Clean, efficient and excellent location. Staff were friendly and helpful. Only issue was ver thin walls between the room
Great hotel. Clean, efficient and excellent location. Staff were friendly and helpful. Only issue was ver thin walls between the room
8
Anders
16 Feb 2026
·
Stayed 7 nights
Plus + och Minus - Plus + Trevlig personal! + Rent och snyggt + Stora rum + Bra restaurang med helt okej mat + Fint och stort poolområde + Centralt beläget hotell Minus - Väldigt lyhörda rum med dålig isolerade dörrar/väggar - Extremt hög musik av personal i poolområdet - Stank av avlopp på toalett på rummet - Dåligt uppvärmda pooler
Plus + och Minus - Plus + Trevlig personal! + Rent och snyggt + Stora rum + Bra restaurang med helt okej mat + Fint och stort poolområde + Centralt beläget hotell Minus - Väldigt lyhörda rum med dålig isolerade dörrar/väggar - Extremt hög musik av personal i poolområdet - Stank av avlopp på toalett på rummet - Dåligt uppvärmda pooler
6
Michelle Acopio
5 Nov 2025
·
Stayed 4 nights
It’s an old hotel but clean. Need their second lift fixing to shorten waiting times in the lobby.
It’s an old hotel but clean. Need their second lift fixing to shorten waiting times in the lobby.
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AI-generated summary based on recent guest reviews
Service
Many describe staff as friendly and helpful, though some report rudeness or disorganisation at reception, difficulty with late checkout, and occasional issues in handling complaints.
Related guest reviews
8
David
28 Sept 2025
·
Stayed 7 nights
Nice hotel in good location - only ten minute walk to the beach. Lots of shops and restaurants in the vicinity. The pool areas and activities for kids are excellent. Restaurant has good quality options at breakfast and dinner (I never tried lunch). My room was spacious and clean - if a little dated. Air con was decent, water pressure was good. Decent selection of TV channels in various languages. Staff all friendly and helpful.
Nice hotel in good location - only ten minute walk to the beach. Lots of shops and restaurants in the vicinity. The pool areas and activities for kids are excellent. Restaurant has good quality options at breakfast and dinner (I never tried lunch). My room was spacious and clean - if a little dated. Air con was decent, water pressure was good. Decent selection of TV channels in various languages. Staff all friendly and helpful.
8
Dijana
15 Feb 2026
·
Stayed 6 nights
Clean and spacious room, big beds, wide variety of food in the restaurant, friendly staff
Clean and spacious room, big beds, wide variety of food in the restaurant, friendly staff
10
James
4 Dec 2023
·
Stayed 4 nights
Well situated close to shops and beach, hotel has plenty of options for food and drink. House cocktails are very watery and not mixed very well, but you can have premium cocktails for about €3 extra if all inclusive which was a little disappointing, the pool and table tennis was also expensive. Food was great, and staff were amazing. Definitely recommend this hotel.
Well situated close to shops and beach, hotel has plenty of options for food and drink. House cocktails are very watery and not mixed very well, but you can have premium cocktails for about €3 extra if all inclusive which was a little disappointing, the pool and table tennis was also expensive. Food was great, and staff were amazing. Definitely recommend this hotel.
8
David
2 Jul 2023
·
Stayed 7 nights
Good quality hotel, walkable distance to beach, bars and restaurants. Supermarkets and shop within a couple of minutes walk. Costa Adeje is beautiful and worth visiting. Only issues with hotel were (1) check in - the lady took my details but then didn’t tell me which room, where it was or give me my key - I had to ask her twice. (2) the room I was in was next to a mechanical / maintenance room - the noise from which made it really difficult to sleep at night (3) the room was next to main road and veranda opened up onto this rather than pool side. Meant it wasn’t worth using / sitting outside on an evening / night. Overall though the hotel was decent and clean with friendly staff.
Good quality hotel, walkable distance to beach, bars and restaurants. Supermarkets and shop within a couple of minutes walk. Costa Adeje is beautiful and worth visiting. Only issues with hotel were (1) check in - the lady took my details but then didn’t tell me which room, where it was or give me my key - I had to ask her twice. (2) the room I was in was next to a mechanical / maintenance room - the noise from which made it really difficult to sleep at night (3) the room was next to main road and veranda opened up onto this rather than pool side. Meant it wasn’t worth using / sitting outside on an evening / night. Overall though the hotel was decent and clean with friendly staff.
8
Geoffrey
12 Oct 2025
·
Stayed 3 nights
The air conditioning was of a good standard and kept the room cool. Anll staff were polite and ga ve a good customer experience.
The air conditioning was of a good standard and kept the room cool. Anll staff were polite and ga ve a good customer experience.
2
Cameron
4 Apr 2025
·
Stayed 4 nights
Rooms were poorly cleaned, my sink had the same hair and bit of toothpaste of the whole stay. The whole hotel looks like it’s falling a part and staff are rude and most don’t know English so just ignore you
Rooms were poorly cleaned, my sink had the same hair and bit of toothpaste of the whole stay. The whole hotel looks like it’s falling a part and staff are rude and most don’t know English so just ignore you
6
Jordan
15 Jan 2024
·
Stayed 3 nights
This hotel is in a great location! Not sure what makes it have the high star rating of a 4 though. I tend to book hotels based on there star rating and not the price as it usually gives you a good indication of what sort of hotel you will be staying at. The rooms seem very outdated and certain parts of the hotel also seem a little run down. It does have real potential to be a great hotel though. I just think I had an idea of what a 4 star hotel was… but this wasn’t that. (In my opinion) I usually stay at the Princess Hotel just down the road but it was fully booked when I booked my trip at short notice, that hotel is also a 4 star but completely different in standard. The one thing I will say though, the staff were so friendly and lovely!
This hotel is in a great location! Not sure what makes it have the high star rating of a 4 though. I tend to book hotels based on there star rating and not the price as it usually gives you a good indication of what sort of hotel you will be staying at. The rooms seem very outdated and certain parts of the hotel also seem a little run down. It does have real potential to be a great hotel though. I just think I had an idea of what a 4 star hotel was… but this wasn’t that. (In my opinion) I usually stay at the Princess Hotel just down the road but it was fully booked when I booked my trip at short notice, that hotel is also a 4 star but completely different in standard. The one thing I will say though, the staff were so friendly and lovely!
6
Kylie
30 Aug 2025
·
Stayed 7 nights
Definitely not a 4 star hotel (3 at best!) Staff were all lovely and the hotel is very large but rooms and facilities are dated. Lots of broken tiles etc around the pools. Pool areas not cleaned very well at all. Sun beds and parasols broken. Plenty of food but average for all inclusive. Dirty lifts, broken buttons and a bit of a nightmare to navigate with young children in prams if you were on the top floor like us. Not somewhere we would return.
Definitely not a 4 star hotel (3 at best!) Staff were all lovely and the hotel is very large but rooms and facilities are dated. Lots of broken tiles etc around the pools. Pool areas not cleaned very well at all. Sun beds and parasols broken. Plenty of food but average for all inclusive. Dirty lifts, broken buttons and a bit of a nightmare to navigate with young children in prams if you were on the top floor like us. Not somewhere we would return.
10
Theo
3 Mar 2023
·
Stayed 5 nights
Another fantastic stay at the Jacaranda! Room was clean and a very decent size. Staff all super friendly and accomodated to all special requests. - massive shout out to the activity staff, mainly the two men that held the football and beach volleyball. They were so friendly and funny. Definitely made our experience so much better. - The heated pool was lovely as in the winter months it means you can still enjoy a swim. Only pointer would be that they could do with heating one of the top pools to, to spread people out at bit as sunbed hogging is an issue and the sun seems to hit the upper deck better later in the day. - Pool tables could use an update as ques and table cloth very old and tatty. Wish it was €1 not 2 but can't be too fussy. We just play a lot so ended up spending a fair bit on this. Had a fantastic time and will be returning again in September! Great location with lots around and beach only 5/10 mins walk. My new favourite place to stay!
Another fantastic stay at the Jacaranda! Room was clean and a very decent size. Staff all super friendly and accomodated to all special requests. - massive shout out to the activity staff, mainly the two men that held the football and beach volleyball. They were so friendly and funny. Definitely made our experience so much better. - The heated pool was lovely as in the winter months it means you can still enjoy a swim. Only pointer would be that they could do with heating one of the top pools to, to spread people out at bit as sunbed hogging is an issue and the sun seems to hit the upper deck better later in the day. - Pool tables could use an update as ques and table cloth very old and tatty. Wish it was €1 not 2 but can't be too fussy. We just play a lot so ended up spending a fair bit on this. Had a fantastic time and will be returning again in September! Great location with lots around and beach only 5/10 mins walk. My new favourite place to stay!
8
jonathan
30 Jul 2025
·
Stayed 6 nights
The restaurant had a vast choice of food with varying themes across the week. The pool bar also had a small selection of food that was ideal for children or a snack. The beds were comfortable and made/changed daily. The pool areas were clean with enough available sunbeds for all. The hotel could do with a coat of fresh paint and the fact we couldn't get late check out was annoying but we would still goe back.
The restaurant had a vast choice of food with varying themes across the week. The pool bar also had a small selection of food that was ideal for children or a snack. The beds were comfortable and made/changed daily. The pool areas were clean with enough available sunbeds for all. The hotel could do with a coat of fresh paint and the fact we couldn't get late check out was annoying but we would still goe back.
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AI-generated summary based on recent guest reviews
Location
Convenient setting 5–10 minutes’ walk to the beach with shops, bars and restaurants nearby; a few rooms face busy roads which can affect quiet.
Related guest reviews
8
David
28 Sept 2025
·
Stayed 7 nights
Nice hotel in good location - only ten minute walk to the beach. Lots of shops and restaurants in the vicinity. The pool areas and activities for kids are excellent. Restaurant has good quality options at breakfast and dinner (I never tried lunch). My room was spacious and clean - if a little dated. Air con was decent, water pressure was good. Decent selection of TV channels in various languages. Staff all friendly and helpful.
Nice hotel in good location - only ten minute walk to the beach. Lots of shops and restaurants in the vicinity. The pool areas and activities for kids are excellent. Restaurant has good quality options at breakfast and dinner (I never tried lunch). My room was spacious and clean - if a little dated. Air con was decent, water pressure was good. Decent selection of TV channels in various languages. Staff all friendly and helpful.
8
Malcolm
6 Jan 2023
·
Stayed 19,361 nights
A very comfortable hotel with a great good location for enjoying Adeje
A very comfortable hotel with a great good location for enjoying Adeje
8
David
2 Jul 2023
·
Stayed 7 nights
Good quality hotel, walkable distance to beach, bars and restaurants. Supermarkets and shop within a couple of minutes walk. Costa Adeje is beautiful and worth visiting. Only issues with hotel were (1) check in - the lady took my details but then didn’t tell me which room, where it was or give me my key - I had to ask her twice. (2) the room I was in was next to a mechanical / maintenance room - the noise from which made it really difficult to sleep at night (3) the room was next to main road and veranda opened up onto this rather than pool side. Meant it wasn’t worth using / sitting outside on an evening / night. Overall though the hotel was decent and clean with friendly staff.
Good quality hotel, walkable distance to beach, bars and restaurants. Supermarkets and shop within a couple of minutes walk. Costa Adeje is beautiful and worth visiting. Only issues with hotel were (1) check in - the lady took my details but then didn’t tell me which room, where it was or give me my key - I had to ask her twice. (2) the room I was in was next to a mechanical / maintenance room - the noise from which made it really difficult to sleep at night (3) the room was next to main road and veranda opened up onto this rather than pool side. Meant it wasn’t worth using / sitting outside on an evening / night. Overall though the hotel was decent and clean with friendly staff.
8
Shaun
29 Jun 2024
·
Stayed 7 nights
Great location, rooms cleaned everyday, food was ok.
Great location, rooms cleaned everyday, food was ok.
10
Audrey
8 Feb 2024
·
Stayed 7 nights
This hotel is fabulous. Great facilities with lots of pools on 2 levels to suit everyone. Dining room is large but even though it is busy, it was well run & organised. It was always immaculately clean with quality food & plentiful & well presented. Staff were polite & although there were always visible, they kept a low profile & didn’t spoil people's holiday with 'silly rules'. Great location with a 5 minute walk to the beach & shops & bars nearby There was nothing I didn't like about this hotel although some days the room towel were a bit thin & smaller when changed but this wouldn't stop me returning in the future
This hotel is fabulous. Great facilities with lots of pools on 2 levels to suit everyone. Dining room is large but even though it is busy, it was well run & organised. It was always immaculately clean with quality food & plentiful & well presented. Staff were polite & although there were always visible, they kept a low profile & didn’t spoil people's holiday with 'silly rules'. Great location with a 5 minute walk to the beach & shops & bars nearby There was nothing I didn't like about this hotel although some days the room towel were a bit thin & smaller when changed but this wouldn't stop me returning in the future
10
keith
10 Oct 2023
·
Stayed 6 nights
Excellent location Plenty of restaurants & pubs. Live entertainment very good solo artist Weather excelkent 32° - 35° for October
Excellent location Plenty of restaurants & pubs. Live entertainment very good solo artist Weather excelkent 32° - 35° for October
8
denis
17 Dec 2023
·
Stayed 7 nights
Bon emplacement à proximité de la plage et des commerces. Chambre spacieuse avec balcon, bien équipée et propre. Personnel à l'écoute et très aimable. Par contre la restauration à fait une chute vertigineuse ( par rapport à 2021) même s'il y a une variété de choix cela reste très basique , redondant et sans saveur. A titre d'exemple les woks en plus des légumes sont réalisés avec une viande un jour ou moules un autre jours, alors que les années précédentes il y avait crevettes et viandes. Les carafes deau du robinet sont payantes pour les non inclusifs ??? Si l'on recherche le calme et la finesse il vaut mieux voir ailleurs.
Bon emplacement à proximité de la plage et des commerces. Chambre spacieuse avec balcon, bien équipée et propre. Personnel à l'écoute et très aimable. Par contre la restauration à fait une chute vertigineuse ( par rapport à 2021) même s'il y a une variété de choix cela reste très basique , redondant et sans saveur. A titre d'exemple les woks en plus des légumes sont réalisés avec une viande un jour ou moules un autre jours, alors que les années précédentes il y avait crevettes et viandes. Les carafes deau du robinet sont payantes pour les non inclusifs ??? Si l'on recherche le calme et la finesse il vaut mieux voir ailleurs.
8
Markus
18 May 2023
·
Stayed 11 nights
Preis Leistung adäquat. Gute Lage
Preis Leistung adäquat. Gute Lage
10
Alexandru-Cristian
19 Mar 2023
·
Stayed 4 nights
Nice hotel for at reasonable price. Good location
Nice hotel for at reasonable price. Good location
10
Justine
22 Mar 2025
·
Stayed 5 nights
Hotel was lovely and big. (To big for my liking) hotel room ok extra charge per day for tea and coffee etc. Local.to the shops and restaurants. Would i stay there again. No
Hotel was lovely and big. (To big for my liking) hotel room ok extra charge per day for tea and coffee etc. Local.to the shops and restaurants. Would i stay there again. No
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AI-generated summary based on recent guest reviews
Dining
Buffets provide plenty of choice but quality, flavour and serving temperature vary, and the restaurants can feel busy; all‑inclusive drinks and cocktails are basic unless you pay to upgrade.
Related guest reviews
10
Denis
21 Apr 2024
·
Stayed 8 nights
super clean and great value for money, not too busy and nice heated pool. best spot was the bar and mini-pool on the top. Food similar each day, but good and does not taste the same (often in all incl I found they used the same oil or something). Great Paella and sea food, great crisp pizza. beer delicious, all incl cocktails out of a machine and too sweet (did not like at all). Unfortunately no views onto the sea from anywhere in the hotel.
super clean and great value for money, not too busy and nice heated pool. best spot was the bar and mini-pool on the top. Food similar each day, but good and does not taste the same (often in all incl I found they used the same oil or something). Great Paella and sea food, great crisp pizza. beer delicious, all incl cocktails out of a machine and too sweet (did not like at all). Unfortunately no views onto the sea from anywhere in the hotel.
8
Dijana
15 Feb 2026
·
Stayed 6 nights
Clean and spacious room, big beds, wide variety of food in the restaurant, friendly staff
Clean and spacious room, big beds, wide variety of food in the restaurant, friendly staff
10
James
4 Dec 2023
·
Stayed 4 nights
Well situated close to shops and beach, hotel has plenty of options for food and drink. House cocktails are very watery and not mixed very well, but you can have premium cocktails for about €3 extra if all inclusive which was a little disappointing, the pool and table tennis was also expensive. Food was great, and staff were amazing. Definitely recommend this hotel.
Well situated close to shops and beach, hotel has plenty of options for food and drink. House cocktails are very watery and not mixed very well, but you can have premium cocktails for about €3 extra if all inclusive which was a little disappointing, the pool and table tennis was also expensive. Food was great, and staff were amazing. Definitely recommend this hotel.
6
Michael
24 Jan 2024
·
Stayed 7 nights
The hotel itself is very well situated and very clean…fortunately we only book for breakfast!!!! On our arrival it was late in the evening so we decided to eat our main meal in the restaurant!!!! Being a 30 year professional chef I can only class all of the food as poor!!!!
The hotel itself is very well situated and very clean…fortunately we only book for breakfast!!!! On our arrival it was late in the evening so we decided to eat our main meal in the restaurant!!!! Being a 30 year professional chef I can only class all of the food as poor!!!!
10
Céline
18 Jul 2023
·
Stayed 9 nights
Un tres bon moment passé en famille. Bonne ambiance dans cet hotel, des piscines au top, avec differents niveaux de profondeurs. Des buffets du soir qui changent tous les jours et le matin tres variés. Et petit plus si vous partez avant l'heure du petit-déjeuner ,hesitez pas à le dire au maitre d'hotel, une assiette variée peut vous etre proposer avant le depart Le petit soucis les ascenseurs exterieurs qui tombent facilement en panne. Mais cela reste un hotel a conseiller
Un tres bon moment passé en famille. Bonne ambiance dans cet hotel, des piscines au top, avec differents niveaux de profondeurs. Des buffets du soir qui changent tous les jours et le matin tres variés. Et petit plus si vous partez avant l'heure du petit-déjeuner ,hesitez pas à le dire au maitre d'hotel, une assiette variée peut vous etre proposer avant le depart Le petit soucis les ascenseurs exterieurs qui tombent facilement en panne. Mais cela reste un hotel a conseiller
6
Kylie
30 Aug 2025
·
Stayed 7 nights
Definitely not a 4 star hotel (3 at best!) Staff were all lovely and the hotel is very large but rooms and facilities are dated. Lots of broken tiles etc around the pools. Pool areas not cleaned very well at all. Sun beds and parasols broken. Plenty of food but average for all inclusive. Dirty lifts, broken buttons and a bit of a nightmare to navigate with young children in prams if you were on the top floor like us. Not somewhere we would return.
Definitely not a 4 star hotel (3 at best!) Staff were all lovely and the hotel is very large but rooms and facilities are dated. Lots of broken tiles etc around the pools. Pool areas not cleaned very well at all. Sun beds and parasols broken. Plenty of food but average for all inclusive. Dirty lifts, broken buttons and a bit of a nightmare to navigate with young children in prams if you were on the top floor like us. Not somewhere we would return.
8
denis
17 Dec 2023
·
Stayed 7 nights
Bon emplacement à proximité de la plage et des commerces. Chambre spacieuse avec balcon, bien équipée et propre. Personnel à l'écoute et très aimable. Par contre la restauration à fait une chute vertigineuse ( par rapport à 2021) même s'il y a une variété de choix cela reste très basique , redondant et sans saveur. A titre d'exemple les woks en plus des légumes sont réalisés avec une viande un jour ou moules un autre jours, alors que les années précédentes il y avait crevettes et viandes. Les carafes deau du robinet sont payantes pour les non inclusifs ??? Si l'on recherche le calme et la finesse il vaut mieux voir ailleurs.
Bon emplacement à proximité de la plage et des commerces. Chambre spacieuse avec balcon, bien équipée et propre. Personnel à l'écoute et très aimable. Par contre la restauration à fait une chute vertigineuse ( par rapport à 2021) même s'il y a une variété de choix cela reste très basique , redondant et sans saveur. A titre d'exemple les woks en plus des légumes sont réalisés avec une viande un jour ou moules un autre jours, alors que les années précédentes il y avait crevettes et viandes. Les carafes deau du robinet sont payantes pour les non inclusifs ??? Si l'on recherche le calme et la finesse il vaut mieux voir ailleurs.
8
a
28 Jan 2024
·
Stayed 14 nights
overall we enjoyed a lovely relaxing 2 weeks here. It's a very large complex that is well apportioned so you never fell too crowded. There's plenty of space for everyone and no part gets too noisy or crowded. Food selection is broad and there's something for everyone at all meals, but I would say that at times the quality, presentation, and temperature of dishes could be improved upon with a little more effort. We opted for an All-inclusive package and the most disappointing part was the quality of the drinks - the wine on offer is awful (and as the cost of upgrades to reasonable standard offerings is not expensive, I don't understand why it's not given to All-inclusive as a step-up offering relative to other packages? Cocktails and some other drinks on the package were also really poor quality (who expects machine dispensed sugary cocktails on an All-inclusive package?). All the staff throughout are wonderful, lovely, caring and friendly people - well done all! Rooms are spacious enough - walls between rooms are only stud partition so you'll hear everything next door! We had quiet neighbours on this visit., so not an issue It's a good location for those that enjoy walking the sea front promenade, or the shopping malls, etc. All-in-all really good, but I wouldn't pay the extra for All-inclusive again.
overall we enjoyed a lovely relaxing 2 weeks here. It's a very large complex that is well apportioned so you never fell too crowded. There's plenty of space for everyone and no part gets too noisy or crowded. Food selection is broad and there's something for everyone at all meals, but I would say that at times the quality, presentation, and temperature of dishes could be improved upon with a little more effort. We opted for an All-inclusive package and the most disappointing part was the quality of the drinks - the wine on offer is awful (and as the cost of upgrades to reasonable standard offerings is not expensive, I don't understand why it's not given to All-inclusive as a step-up offering relative to other packages? Cocktails and some other drinks on the package were also really poor quality (who expects machine dispensed sugary cocktails on an All-inclusive package?). All the staff throughout are wonderful, lovely, caring and friendly people - well done all! Rooms are spacious enough - walls between rooms are only stud partition so you'll hear everything next door! We had quiet neighbours on this visit., so not an issue It's a good location for those that enjoy walking the sea front promenade, or the shopping malls, etc. All-in-all really good, but I wouldn't pay the extra for All-inclusive again.
8
Paul
10 Jan 2023
·
Stayed 19,359 nights
Nice place. Worth a visit. If you go AI, just be prepared to have to grin at the basic level. Once you arrive you will realise they have a higher level of AI you are not told about when you save your hard earned cash and book online.
Nice place. Worth a visit. If you go AI, just be prepared to have to grin at the basic level. Once you arrive you will realise they have a higher level of AI you are not told about when you save your hard earned cash and book online.
8
jonathan
30 Jul 2025
·
Stayed 6 nights
The restaurant had a vast choice of food with varying themes across the week. The pool bar also had a small selection of food that was ideal for children or a snack. The beds were comfortable and made/changed daily. The pool areas were clean with enough available sunbeds for all. The hotel could do with a coat of fresh paint and the fact we couldn't get late check out was annoying but we would still goe back.
The restaurant had a vast choice of food with varying themes across the week. The pool bar also had a small selection of food that was ideal for children or a snack. The beds were comfortable and made/changed daily. The pool areas were clean with enough available sunbeds for all. The hotel could do with a coat of fresh paint and the fact we couldn't get late check out was annoying but we would still goe back.
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AI-generated summary based on recent guest reviews
8
Ian
29 Jun 2026
·
Stayed 14 nights
Great location with easy walk to beach,shops,harbour and lots of food and drink options close by. Staff are all very friendly,restaurant food Is good with wide choice. Some of decor is looking tired and broken floor tiles in various areas and damage to vicinity of pool areas on 5th floor.
Great location with easy walk to beach,shops,harbour and lots of food and drink options close by. Staff are all very friendly,restaurant food Is good with wide choice. Some of decor is looking tired and broken floor tiles in various areas and damage to vicinity of pool areas on 5th floor.
6
Cecilia
15 May 2026
·
Stayed 1 night
We were put in a room which was extremely far from the elevator and very difficult to find. A very difficult situation por people with mobility issues.
We were put in a room which was extremely far from the elevator and very difficult to find. A very difficult situation por people with mobility issues.
8
James
8 May 2026
·
Stayed 12 nights
The hotel is excellently located for public transport or taxis. Comfortable room with good bed. A huge hotel with a bit of walking in corridors. Good food. Plenty UK tv channels if that’s what you come abroad on holiday for. Rooms cleaned daily with plenty fresh towels.
The hotel is excellently located for public transport or taxis. Comfortable room with good bed. A huge hotel with a bit of walking in corridors. Good food. Plenty UK tv channels if that’s what you come abroad on holiday for. Rooms cleaned daily with plenty fresh towels.
10
Viktorija
3 Apr 2026
·
Stayed 10 nights
Its good hotell.
Its good hotell.
8
Louise
1 Apr 2026
·
Stayed 6 nights
Room spotless,cleaned daily Excellent staff always friendly and welcoming Excellent entertainment for the kids all day and night. 11/14 boys allready want to go bk
Room spotless,cleaned daily Excellent staff always friendly and welcoming Excellent entertainment for the kids all day and night. 11/14 boys allready want to go bk
FAQs about Hotel Best Jacaranda
Is parking available at the property?
Self parking is available on-site for a fee of EUR 8 per day. Please note that parking is limited and height restrictions apply. Reservations are not required.
Are pets allowed at the hotel?
Pets are not allowed at the property, but service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in is from 14:00 until 00:00, and check-out is at 12:00. Early check-in and late check-out may be available for a fee, subject to availability. Guests are encouraged to contact the property in advance to make arrangements.
What accessibility features does the hotel offer?
The property offers limited wheelchair accessibility, with features including elevators and step-free entrances. Guests are encouraged to contact the property for specific accessibility needs.
Where is the hotel located in relation to local attractions?
The hotel is located in Adeje (Costa Adeje), within a 15-minute walk of Fañabé Beach and El Duque Beach. It is approximately 3 miles from Siam Park and 4.1 miles from Playa de las Américas. Public transport options may be available nearby.
Does the hotel have a swimming pool?
Yes, the hotel features 6 outdoor swimming pools, including a children's pool. The pools are operational year-round, and guests can enjoy the outdoor facilities during their stay.
Are children allowed at the hotel?
Children are welcome at the property. The minimum age for children to stay for free is not specified, so guests may want to inquire directly with the hotel.
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Prices for upcoming dates
September 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
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To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from January to December.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Self parking fee: EUR 8 per day
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Tour desk
Dry cleaning
General
Restaurant
Non-smoking rooms
Sauna
Massage
Solarium
Barber/Beauty shop
Facial treatments
Kids club
Poolside bar
Vending machines
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Bingo
Activities
Swimming pool
Garden
Golf course (nearby)
Karaoke
Billiards
Playground
Child pool
Pool outdoor
Live music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi