El Búho Lagoon Bacalar

Pets
Service animals not allowed;Pets not allowed;

Front Desk Services
The front desk is open daily from 9:00 AM - 10:00 PM. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No cribs (infant beds) availableNo rollaway/extra beds available

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A damage deposit of MXN 1000 will be collected before check-in.