What are the check-in and check-out times?

Check-in is from 14:00 until 00:00, and check-out is by 11:00. Early or late check-in/check-out availability and costs are not specified.

Where is the hotel located in relation to key landmarks?

The hotel is situated in Città Studi, Milan, near cultural highlights such as Teatro alla Scala and Castello Sforzesco, with notable landmarks like Galleria Vittorio Emanuele II and Cathedral of Milan nearby.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, but specific policies regarding the minimum age for free stays are not provided.

Hotel City 20

What guests think

At Hotel City 20, reviewers consistently praise very clean interiors and friendly, helpful staff, while noting simple, no-frills rooms and mixed impressions of the surrounding area, with convenient metro access but some concerns about safety or atmosphere at night.

Room size ranges from compact to spacious, with minimalistic furnishings, occasional noisy or weak air conditioning, and a few reports of hard beds or in-room devices not working. Breakfast feedback is inconsistent: some guests found none available or only a basic offering, while others received breakfast and described it as good but limited. Access involves stairs before the elevator, which may be difficult with luggage. Overall, expect a budget-friendly base suited to value-focused travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Access requires climbing stairs before using a small elevator; multiple guests flagged this as challenging with luggage. Beyond that, facilities receive little mention in the reviews.

Related guest reviews

8

YUSUKE

28 Aug 2025

·

Stayed 2 nights

Far from the station. Under maintenance.

10

LESLIE

11 Nov 2023

·

Stayed 2 nights

A pretty hefty set of stairs to get inside the hotel, but there is an elevator to the rooms. Host was super friendly and helpful, and the stay was exactly what I needed. If you cannot climb stairs or carry luggage up the stairs, this is not the place for you. Otherwise, it's a great place to stay.

2

Mauro

19 Feb 2024

·

Stayed 1 night

Hotel un po’ singolare, ho trovato solo cinesi, gentili come sempre, non c’è colazione ne parking. Prezzo per Milano giusto. Io non ci tornò più.

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10

kosuke

25 Feb 2025

·

Stayed 2 nights

The restaurant next door is a bit busy until the evening. But the hotel itself is excellent.

4

Lene Bang

27 Jun 2025

·

Stayed 4 nights

Dårlig ankomst. Flere trin op til receptionen, en mini elevator til de forskellige etager. Værelset ok i størrelse men meget spartansk indrettet. Højt støjniveau. Ingen morgenmad eller bar, kun mulighed for soft drinks. Lille terrasse men kun 2 stole og snavset bord. Pænt og rent. Store sprogproblemer, da de talte meget dårligt engelsk. Ikke særlige hjælpsomme omkring morgenmadssteder. Sengen dårlig. Ventilator på badeværelse meget snavset. Aircondition på værelset men meget støjende. Kunne høre støj fra reception på 3 etage, hvor vi boede.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews regularly highlight very clean rooms; overall cleanliness feedback is consistently positive.

Related guest reviews

10

SEBASTIAN DAVIS

14 Oct 2023

·

Stayed 2 nights

Muy limpio y muy buen servicio. La dueña atiende personalmente muy servicial y agradable.

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10

Azar

30 Sept 2024

·

Stayed 4 nights

Small and very clean hotel. Close to metro station and Milan Central train station. The staff is super helpful!

10

YUEWEN

12 Jul 2025

·

Stayed 4 nights

The best experience in Milan The hotel is new,clean and spacious. The staff are friendly and glad to help. We will vist again. The hotel is near Loreto metro and it is easy to find.

8

Dino

4 Jan 2026

·

Stayed 1 night

Personale cortese e camera pulita e spaziosa

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6

Marina

6 May 2024

·

Stayed 3 nights

Very clean room. Terribly hard bed with no extra pillows or blankets. Literally didn’t sleep for 3 nights. Fairly noisy with lots of sirens at night.

8

Niia

25 Jan 2024

·

Stayed 3 nights

Very nice clean hotel, friendly stuff, kind of humble, if you dont need all the luxury, good price. Location is good, near corso buenos aires. I spend 3 nights. Quiet place. I recommend. I liked.

10

Anabella

28 Jul 2025

·

Stayed 2 nights

Very clean place, very nice staff

10

Fernando

23 May 2025

·

Stayed 2 nights

The hotel is close to the train station, easy to get to, very clean, comfortable room

8

Carmen

22 Mar 2024

·

Stayed 3 nights

Very minimalistic design,but it works,it has what you need for your stay. Clean and practical.

10

Allison J

22 Feb 2026

·

Stayed 1 night

Clean, quiet, very nice staff!!!!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are simple, ranging from compact to spacious with minimalistic furnishings. Some guests mention weak or noisy air conditioning, a very hard bed, or occasional issues like nonworking TV or phone.

Related guest reviews

8

Roberto

21 Jan 2026

·

Stayed 1 night

Stanza buone condizioni. Personale molto gentile. Unica pecca non funziona il telefono

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10

YUEWEN

12 Jul 2025

·

Stayed 4 nights

The best experience in Milan The hotel is new,clean and spacious. The staff are friendly and glad to help. We will vist again. The hotel is near Loreto metro and it is easy to find.

8

Luis

19 Nov 2025

·

Stayed 2 nights

The hotel room was small, but at least it had air conditioning and a small refrigerator. I didn't really like the surrounding area; I felt a bit unsafe at night. I didn't see any breakfast or coffee available, but there's a great coffee shop nearby.

8

Dino

4 Jan 2026

·

Stayed 1 night

Personale cortese e camera pulita e spaziosa

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6

Marina

6 May 2024

·

Stayed 3 nights

Very clean room. Terribly hard bed with no extra pillows or blankets. Literally didn’t sleep for 3 nights. Fairly noisy with lots of sirens at night.

6

Raimondo

29 Nov 2025

·

Stayed 1 night

Riscaldamento appena sufficiente

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8

Wai Yee

22 Jun 2025

·

Stayed 4 nights

The staffs are helpful and friendly, the room is clean and big enough for two people. But it’s not cost so much because no kettle and cups, blankets provided.

8

Fabio

17 Jun 2025

·

Stayed 1 night

L'esterno non è molto accogliente mentre all'interno è tutto nuovo, camera abbastanza spaziosa, comodo anche il bagno. Purtroppo la TV non funzionava e mancava asciugamano per il bidet ma nel complesso esperienza positiva.

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4

Lene Bang

27 Jun 2025

·

Stayed 4 nights

Dårlig ankomst. Flere trin op til receptionen, en mini elevator til de forskellige etager. Værelset ok i størrelse men meget spartansk indrettet. Højt støjniveau. Ingen morgenmad eller bar, kun mulighed for soft drinks. Lille terrasse men kun 2 stole og snavset bord. Pænt og rent. Store sprogproblemer, da de talte meget dårligt engelsk. Ikke særlige hjælpsomme omkring morgenmadssteder. Sengen dårlig. Ventilator på badeværelse meget snavset. Aircondition på værelset men meget støjende. Kunne høre støj fra reception på 3 etage, hvor vi boede.

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8

Carmen

22 Mar 2024

·

Stayed 3 nights

Very minimalistic design,but it works,it has what you need for your stay. Clean and practical.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as kind, polite, and helpful, with late check in handled smoothly for some. A few note limited English or hesitancy with local recommendations.

Related guest reviews

10

LESLIE

11 Nov 2023

·

Stayed 2 nights

A pretty hefty set of stairs to get inside the hotel, but there is an elevator to the rooms. Host was super friendly and helpful, and the stay was exactly what I needed. If you cannot climb stairs or carry luggage up the stairs, this is not the place for you. Otherwise, it's a great place to stay.

10

Giacomo

8 Sept 2023

·

Stayed 1 night

Il soggiorno presso Hotel City 20 è stato perfetto, le camere pulite, la struttura silenziosa e vicina ai mezzi di trasporto. La proprietaria è stata molto disponibile dovendo fare check in tardi alla sera Ci tornerei.

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8

Roberto

21 Jan 2026

·

Stayed 1 night

Stanza buone condizioni. Personale molto gentile. Unica pecca non funziona il telefono

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10

YUEWEN

12 Jul 2025

·

Stayed 4 nights

The best experience in Milan The hotel is new,clean and spacious. The staff are friendly and glad to help. We will vist again. The hotel is near Loreto metro and it is easy to find.

8

Shreya

26 Jun 2025

·

Stayed 1 night

Very clean property. They gave us free water and breakfast. Very accommodating and gracious hospitality. Air conditioning wasn’t as strong but it was still bearable.

8

Dino

4 Jan 2026

·

Stayed 1 night

Personale cortese e camera pulita e spaziosa

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10

Anabella

28 Jul 2025

·

Stayed 2 nights

Very clean place, very nice staff

4

Lene Bang

27 Jun 2025

·

Stayed 4 nights

Dårlig ankomst. Flere trin op til receptionen, en mini elevator til de forskellige etager. Værelset ok i størrelse men meget spartansk indrettet. Højt støjniveau. Ingen morgenmad eller bar, kun mulighed for soft drinks. Lille terrasse men kun 2 stole og snavset bord. Pænt og rent. Store sprogproblemer, da de talte meget dårligt engelsk. Ikke særlige hjælpsomme omkring morgenmadssteder. Sengen dårlig. Ventilator på badeværelse meget snavset. Aircondition på værelset men meget støjende. Kunne høre støj fra reception på 3 etage, hvor vi boede.

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8

Kenneth

14 Oct 2025

·

Stayed 1 night

The staff were shy and couldn't make recommendations for dinning. They were very polite.

10

Allison J

22 Feb 2026

·

Stayed 1 night

Clean, quiet, very nice staff!!!!

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Location

Close to metro and public transport, and within reach of Milan Central and Corso Buenos Aires. Several reviews describe the neighborhood as bleak or not very safe at night, and a few felt it was far from key sights.

Related guest reviews

2

Fernando

4 Feb 2025

·

Stayed 2 nights

Chuveiro não funcionava bem e fica um pouco afastado de áreas de interesse.

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10

Giacomo

8 Sept 2023

·

Stayed 1 night

Il soggiorno presso Hotel City 20 è stato perfetto, le camere pulite, la struttura silenziosa e vicina ai mezzi di trasporto. La proprietaria è stata molto disponibile dovendo fare check in tardi alla sera Ci tornerei.

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10

Azar

30 Sept 2024

·

Stayed 4 nights

Small and very clean hotel. Close to metro station and Milan Central train station. The staff is super helpful!

10

YUEWEN

12 Jul 2025

·

Stayed 4 nights

The best experience in Milan The hotel is new,clean and spacious. The staff are friendly and glad to help. We will vist again. The hotel is near Loreto metro and it is easy to find.

8

Luis

19 Nov 2025

·

Stayed 2 nights

The hotel room was small, but at least it had air conditioning and a small refrigerator. I didn't really like the surrounding area; I felt a bit unsafe at night. I didn't see any breakfast or coffee available, but there's a great coffee shop nearby.

8

Niia

25 Jan 2024

·

Stayed 3 nights

Very nice clean hotel, friendly stuff, kind of humble, if you dont need all the luxury, good price. Location is good, near corso buenos aires. I spend 3 nights. Quiet place. I recommend. I liked.

10

Nuria

21 Oct 2024

·

Stayed 2 nights

Buena atención, cerca de una parada de metro y buena localización.

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4

Ivar

17 Oct 2025

·

Stayed 1 night

Enkelt hotell. Lugubert strøk

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10

Fernando

23 May 2025

·

Stayed 2 nights

The hotel is close to the train station, easy to get to, very clean, comfortable room

10

Emira

21 Sept 2023

·

Stayed 2 nights

Nice hotel, short walk to public transportation, great option to stay in Milan if you are on a budget. Good breakfast

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AI-generated summary based on recent guest reviews

Dining

Breakfast reports vary: some found no breakfast, others received it and considered it basic to good but limited. No consistent information about on-site dining beyond this.

Related guest reviews

8

Shreya

26 Jun 2025

·

Stayed 1 night

Very clean property. They gave us free water and breakfast. Very accommodating and gracious hospitality. Air conditioning wasn’t as strong but it was still bearable.

8

Luis

19 Nov 2025

·

Stayed 2 nights

The hotel room was small, but at least it had air conditioning and a small refrigerator. I didn't really like the surrounding area; I felt a bit unsafe at night. I didn't see any breakfast or coffee available, but there's a great coffee shop nearby.

6

Jiang

15 Oct 2023

·

Stayed 3 nights

The location is not bad. But there is very little amenity, not even a hot water kettle. Breakfast is not very generous, very little choice.

2

Mauro

19 Feb 2024

·

Stayed 1 night

Hotel un po’ singolare, ho trovato solo cinesi, gentili come sempre, non c’è colazione ne parking. Prezzo per Milano giusto. Io non ci tornò più.

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10

Emira

21 Sept 2023

·

Stayed 2 nights

Nice hotel, short walk to public transportation, great option to stay in Milan if you are on a budget. Good breakfast

4

Lene Bang

27 Jun 2025

·

Stayed 4 nights

Dårlig ankomst. Flere trin op til receptionen, en mini elevator til de forskellige etager. Værelset ok i størrelse men meget spartansk indrettet. Højt støjniveau. Ingen morgenmad eller bar, kun mulighed for soft drinks. Lille terrasse men kun 2 stole og snavset bord. Pænt og rent. Store sprogproblemer, da de talte meget dårligt engelsk. Ikke særlige hjælpsomme omkring morgenmadssteder. Sengen dårlig. Ventilator på badeværelse meget snavset. Aircondition på værelset men meget støjende. Kunne høre støj fra reception på 3 etage, hvor vi boede.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $82	12 $97	13 $234	14 $147	15 $108	16 $137	17 $155
18 $130	19 $122	20 $141	21 $122	22 $122	23 $122	24 $130
25 $122	26 $122	27 $122	28 $122	29 $122	30 $122	31 $130

Su	Mo	Tu	We	Th	Fr	Sa
1 $116	2 $126	3 $126	4 $126	5 $126	6 $148	7 $148
8 $112	9 $126	10 $126	11 $126	12 $175	13 $147	14 $126
15 $112	16 $126	17 $126	18 $126	19 $147	20 $136	21 $152
22 $112	23 $147	24 $126	25 $126	26 $147	27 $136	28 $154
29 $114	30 $126

Hotel City 20

About this property

Location

Room options

Triple Room

Double Room with Private Bathroom

Superior Single Room

Standard Twin Room

Guest reviews of Hotel City 20

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Hotel City 20

Prices for upcoming dates