Is parking available at the property?

Self parking is available on-site for HKD 380 per day. Valet parking is also offered at the same rate. Advance reservation is not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately HKD 140.8 for both adults and children. Children aged 3 and younger eat free breakfast.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early check-in or late check-out may be requested but is subject to availability and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Additional features include elevators and accessible bathrooms.

What is the location of the property in relation to key landmarks?

The hotel is situated in the heart of Kwai Chung, within a 5-minute drive of Tsuen Wan Discovery Park and Shing Mun Country Park. It is approximately 2.3 km from Tai Mo Shan Country Park and 6.7 km from Harbour City. Public transport options are available nearby.

Does the property have a swimming pool?

The hotel features both an indoor pool and a seasonal outdoor pool. The outdoor pool is open from May to October, with access available from 8:00 AM to 6:00 PM.

What are the policies for guests staying with children?

Children aged 12 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of HKD 350 per day, and advance request is required for availability. Cribs are not mentioned in the provided information.

Dorsett Tsuen Wan Hotel in Hong Kong

Average nightly price at Dorsett Tsuen Wan, Hong Kong by month, last 12 months (USD)
Month	Average price
January	$84
February	$89
March	$80
April	$87
May	$70
June	$57
July	$77
August	$81
September	$63
October	$95
November	$111
December	$98

What guests think

At Dorsett Tsuen Wan, Hong Kong, travellers report solid value with generally clean rooms and helpful staff, though the industrial-edge location is a 7–10 minute walk to the MTR and relies on a free shuttle that stops fairly early.

Rooms skew small with limited storage; a few feel more spacious, but guests note occasional maintenance issues, musty or smoky smells, thin walls, and corridor noise from tour groups. Facilities like the pool, gym, and self-service laundry are appreciated. Dining feedback is mixed, with praise for value alongside complaints about unclear breakfast inclusion and limited variety or pricing. Best suited to travellers comfortable trading centrality for quieter surroundings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, gym, and self-service laundry are available and appreciated. Free shuttle to nearby MTR/malls helps with access, though schedules end early and may require advance booking.

Related guest reviews

8

Linda

Oct 17, 2024

·

Stayed 2 nights

Stopping here for two nights since its closeness to section 6,7,8,9,10 of the MacLehose Trail. Good basic hotel, great value for money. Adequate buffet breakfast, good pool and gym.

8

Ka Yee Jennie

Jan 4, 2026

·

Stayed 4 nights

客房非常乾淨，服務員亦友善好客，唯一羛中不足的地方乃來往酒店與葵芳站的「穿梭巴士」太早收工，如能改至9:30pm 就方便多了！繼續

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10

Eva

Feb 22, 2026

·

Stayed 14 nights

My two-week workcation during Chinese New Year was enjoyable. The spacious room outshined others in Hong Kong hotels, featuring a comfortable desk and chair perfect for evening projects. Friendly and helpful cleaning staff, along with efficient front desk and transportation teams, made my stay more pleasant. The room was spotless, reflecting staff's dedication to cleanliness and guest comfort. Conveniently, it’s just 7-10 minutes to the MRT and a quick 3-minute walk to the bus stop, with a direct bus to the airport taking about 45 minutes at an affordable fare. Although slightly outside the city centre—about 30 minutes by MRT to popular attractions—the location provides easy access with self-serve laundry, a clean fitness room, and a nearby 7-Eleven for added convenience.

8

Flora

Jul 7, 2025

·

Stayed 3 nights

No iron and iron board in the room Like their self service laundry

8

Lobo

Feb 25, 2025

·

Stayed 19 nights

Staff is excellent and the room service is excellent. Shuttle schedule can be better or extend longer. Plan your alternate transportation needs.

10

ALLEN

Sep 14, 2025

·

Stayed 3 nights

Room is in excellent condition. Friendly and helpful staff members, and free shuttle bus is a plus. Location is a bit remote, so be prepared to walk more back to hotel if you are outside the shuttle bus hours.

8

justus christoffel

Mar 8, 2025

·

Stayed 6 nights

Goed hotel alleen jammer dat zwembad niet open is ontbijt was goed alleen chineese keuze waren vriendelijk personeel

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10

Lokyee

Sep 18, 2025

·

Stayed 11 nights

Generally great. I would consider staying at this hotel again for my next HK Trip. The staff were friendly and helpful. Housekeeping was excellent. Their free shuttle bus was straightforward and convenient (but would be even better if they could extend the time a little longer until 8:40pm instead of 7:40pm).

8

SHU CHUAN

May 4, 2025

·

Stayed 3 nights

11點多抵達飯店就讓我提早入住，飯店旁邊有一家迷你小7，最讓我感到貼心的是，附設的健身房有提供毛巾服務！

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8

Wendy

Dec 5, 2024

·

Stayed 7 nights

The carpet looked like clean, but my daughter and I were itchy and had some rash around our foot. All of the house keepers were very nice,.I told them our situation, they cleaned our room instantly. They bathroom looked good, but when you had a shower, you will find that the floor of the shower area is little slippy. It obviously showed that the house keepers didn't do the cleaning as a routine or they kipped some rountine cleaning. When I asked some questions to the front desk staff, they were willing to answer me, but without any facial expressions. They looked like robots to answer me. Maybe it's a normal attitude in Hong Kong. I do want to tell them that as a front desk staff, you maybe the first image of Hong Kong. I went to swimming with my daughter, the staff were very nice. I love the environment. I can't imagine that we can have chances to swim in this small hotel. This hotel offered shuttle bus service, it's very convenient. And also, the shuttle bus driver was very nice.

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AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping is often praised and many rooms are clean, but several guests reported musty odors, mold, dirty carpets, and inconsistent bathroom cleaning.

Related guest reviews

10

Dennis

May 29, 2025

·

Stayed 1 night

Front desk friendly, room clean and bed very comfortable. Will stay again

2

Ho Ching

Aug 12, 2025

·

Stayed 6 nights

The hotel staff were polite and helpful, but the room had a musty smell, making it difficult to sleep. We tried two different rooms and they all have similar issues. I think it has something to do with recent heavy rain and carpet flooring. The room also looks worn and dated. We left after one night, even though we pre-paid for 6 nights (non-refundable)

4

Henry

Jun 13, 2025

·

Stayed 3 nights

Bathroom was not cleaned properly. Sheet and towels are not sterilized.Location was inconvenient

10

Eva

Feb 22, 2026

·

Stayed 14 nights

My two-week workcation during Chinese New Year was enjoyable. The spacious room outshined others in Hong Kong hotels, featuring a comfortable desk and chair perfect for evening projects. Friendly and helpful cleaning staff, along with efficient front desk and transportation teams, made my stay more pleasant. The room was spotless, reflecting staff's dedication to cleanliness and guest comfort. Conveniently, it’s just 7-10 minutes to the MRT and a quick 3-minute walk to the bus stop, with a direct bus to the airport taking about 45 minutes at an affordable fare. Although slightly outside the city centre—about 30 minutes by MRT to popular attractions—the location provides easy access with self-serve laundry, a clean fitness room, and a nearby 7-Eleven for added convenience.

6

PUI SAN

May 7, 2024

·

Stayed 5 nights

The carpet was not clean with hairs on a few spots. I need to ask the housekeeping to clean it.

10

SIN HANG

Jan 10, 2026

·

Stayed 1 night

客房整潔、空間寬敞，職員友善有禮。

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2

Sade

Jul 26, 2024

·

Stayed 3 nights

Not clean

8

Mei Po Mabel

May 7, 2024

·

Stayed 12 nights

Cleaning is not that satisfactory. Carpet has dirts and need to clean up in every part of the hotel. Cleaners not well cleaned though beds are made and toilets cleaned - the desk top are not touched.

10

Peter

Jun 12, 2025

·

Stayed 2 nights

Clean and spacious room.

6

Semira

Jun 12, 2025

·

Stayed 15 nights

This property does not meet the standards expected of a 4-star hotel. The bathroom had visible mold and stains on the walls, and I found dead insects on the floor. I was even bitten by a bug during my stay, which was concerning. On a positive note, most of the staff were friendly and courteous. However, the cleanliness and overall maintenance of the property need significant improvement to align with its rating.

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Rooms

Rooms tend to be compact with limited storage, though some are relatively spacious or modern. Guests mention corridor noise/thin walls and occasional maintenance issues like faulty TVs, leaky showers, and noisy air conditioning.

Related guest reviews

10

Samuel

Mar 29, 2025

·

Stayed 7 nights

Room was clean and modern, spacious enough for HK standards. The cleaner was very friendly and helpful, I will definitely recommend!

6

Wing Ki

Nov 21, 2025

·

Stayed 5 nights

Although not brand new, the room was overall clean, shower powerful and staff were attentive. Downside was they had alot of tour groups from mainland China. Every night around 9.30 - 10pm, you will see them hanging around the lobby waiting to check-in, making a racket. Then later on when they make their way to their rooms, they will be hanging around the corridors, talking loudly to each other with no considerations for other guests. The noise don't usually go down until after 11pm, we didn’t get any goodnight sleep on any nights during our 5 night stay. Stay away if you want a good night sleep.

4

Iris

Feb 18, 2025

·

Stayed 2 nights

We booked a King bed however it was full and they gave us an upgraded twin beds room which a little bigger according to the receptionist. The room was small, beds were the old springs mattress so it was a challenge for our back and wasn’t that comfortable. Were happier only stayed for two nights.

8

BERND

Oct 30, 2025

·

Stayed 1 night

The room was neat, unfortunately, the TV did not work, and there was no drinking water .

8

sing

Oct 20, 2025

·

Stayed 7 nights

No closet space

8

Peter

Jun 18, 2025

·

Stayed 2 nights

Hotel is convenient and clean. Our room has no hot water in the sink. Shower room door cannot completely be closed. No reply from the hotel staff anything can be done to fix the problem.

6

Takahiro

Jun 16, 2024

·

Stayed 1 night

部屋の壁が薄く、隣の声が夜中までうるさく良く寝れなかった。

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10

Betty

Apr 15, 2025

·

Stayed 17 nights

Room is slightly small but acceptable in this price point

8

Fung Ha Shirley

Dec 23, 2025

·

Stayed 1 night

房間比較小，周邊食肆少，酒店有接駁車到荃芳港鐵站，尖沙咀等地方

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8

Chi Chung

Jul 9, 2025

·

Stayed 6 nights

冷氣機太嘈，嚴重影響睡眠質素。

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Service

Many guests found staff friendly and helpful, especially housekeeping and shuttle teams. However, some reported rude or unresponsive front-desk experiences and long waits at check-in or after-hours.

Related guest reviews

10

Dennis

May 29, 2025

·

Stayed 1 night

Front desk friendly, room clean and bed very comfortable. Will stay again

10

Gary

Nov 27, 2025

·

Stayed 6 nights

Thank you very much for front deck, housekeeping 5th,6th and 12th. Also highly recommended and appropriate Dragon , Joseph for professional service. Will definitely stay again.

10

Maricel

Nov 30, 2023

·

Stayed 2 nights

We enjoyed our stay. Staff are quite helpful and pleasant. Great restaurant on site. Loved everything.

10

Eva

Feb 22, 2026

·

Stayed 14 nights

My two-week workcation during Chinese New Year was enjoyable. The spacious room outshined others in Hong Kong hotels, featuring a comfortable desk and chair perfect for evening projects. Friendly and helpful cleaning staff, along with efficient front desk and transportation teams, made my stay more pleasant. The room was spotless, reflecting staff's dedication to cleanliness and guest comfort. Conveniently, it’s just 7-10 minutes to the MRT and a quick 3-minute walk to the bus stop, with a direct bus to the airport taking about 45 minutes at an affordable fare. Although slightly outside the city centre—about 30 minutes by MRT to popular attractions—the location provides easy access with self-serve laundry, a clean fitness room, and a nearby 7-Eleven for added convenience.

10

Camiel

Jan 1, 2025

·

Stayed 9 nights

Really enjoyed my stay, all the staff were polite and kind - They took in my deliveries to the hotel and notified me straight away. Facilities were great and breakfast had a lot of choices - I would definitely return!

6

Lelia

May 10, 2025

·

Stayed 14 nights

The stated check-in time was 2pm. We arrived at 2pm but the receptionist made us waited for 45 min until she finally gave us a room. The room was very small actually, cleaningness was barely ok and water leaks from base of shower cubic everytime. We won't come back to this hotel again even tho price is reasonable.

4

Juliana

Nov 6, 2025

·

Stayed 5 nights

Room was just ok. During booking, requested for Queen bedroom but was given twin room. Husband and wife can't sleep together. Receptionist was rude and unfriendly. Poor service. Not recommended.

10

Priyanka Kamlesh

Jul 21, 2025

·

Stayed 4 nights

Overall a great stay. The staff is exceptionally polite and helpful. Shoutout to the kind cleaning lady who helped us plan our trip to Man Mo Miu! The only thing they can improve upon is by making all facilities available 24/7. For example, no one answers the housekeeping/reception phone lines after 10pm and the cafe/restaurant downstairs closes at night so it's difficult to get all day in-room service (so plan accordingly!). The location is also in a very quiet neighborhood and about 5-10 minutes walk to the closest metro station, so you have to rely heavily on the 7-11 right outside. But other than this, we loved our stay and always felt safe and well looked after. Especially recommend this place for family/friends trips where peace and quiet is the preference.

2

Tsz Ching

Oct 1, 2025

·

Stayed 3 nights

The staff are impolite

10

Lokyee

Sep 18, 2025

·

Stayed 11 nights

Generally great. I would consider staying at this hotel again for my next HK Trip. The staff were friendly and helpful. Housekeeping was excellent. Their free shuttle bus was straightforward and convenient (but would be even better if they could extend the time a little longer until 8:40pm instead of 7:40pm).

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Location

In a quieter industrial area about a 7–10 minute walk to the MTR, with a free shuttle to nearby malls and stations. It is far from central sights and has fewer eateries immediately nearby.

Related guest reviews

10

Rodrigo

Jan 27, 2025

·

Stayed 4 nights

Metro station is around 7-minute walking, making the hotel well connected to Hong Kong, Kowloon and other major touristy areas.

10

Hiu Fai

Dec 10, 2025

·

Stayed 2 nights

Only the location is not that convenience, other that that is pretty good. Good service and clean, the price is good. Although the location is not close to the MTR(train station), need to walk 8 mins. But the hotel got shuttle bus very 30 mins to the big shopping mall and transaction so I will choose the hotel again if in need to visit HK again with my partner.

10

Bruce

May 11, 2025

·

Stayed 7 nights

Great property overall just far from everything. Keep in mind transportation in Hong Kong is very expensive you use Uber not grabs.

10

Eva

Feb 22, 2026

·

Stayed 14 nights

My two-week workcation during Chinese New Year was enjoyable. The spacious room outshined others in Hong Kong hotels, featuring a comfortable desk and chair perfect for evening projects. Friendly and helpful cleaning staff, along with efficient front desk and transportation teams, made my stay more pleasant. The room was spotless, reflecting staff's dedication to cleanliness and guest comfort. Conveniently, it’s just 7-10 minutes to the MRT and a quick 3-minute walk to the bus stop, with a direct bus to the airport taking about 45 minutes at an affordable fare. Although slightly outside the city centre—about 30 minutes by MRT to popular attractions—the location provides easy access with self-serve laundry, a clean fitness room, and a nearby 7-Eleven for added convenience.

6

Yung Kit Kin

Jan 1, 2025

·

Stayed 12 nights

Safe and quiet, a bit far from the MTR station

8

Paul

Feb 1, 2025

·

Stayed 13 nights

Hotel is a bit far out in terms of location, however, good transport link as mtr is only 10 minutes walk. There is also shuttle bus at intervals to various shopping centre. Hotel is just over an hour from airport to nearby bus terminus (just underneath the shopping centre) Haven't really try the F&B offerings at this hotel apart from the 1 bfast included in our package. Housekeeping team does a good job keeping room clean and tidy. They change our bedding at regular intervals too. There are ample food outlets and supermarket in nearby shopping centre also 10 minutes away. Overall, a comfortable relaxing stay. Thank you.

8

Fung Ha Shirley

Dec 23, 2025

·

Stayed 1 night

房間比較小，周邊食肆少，酒店有接駁車到荃芳港鐵站，尖沙咀等地方

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10

James

Jan 8, 2025

·

Stayed 7 nights

Hotel is excellent but a bit far away from local shopping.

8

lai sim

May 5, 2023

·

Stayed 15 nights

Nice and quiet area but not close to MTR

8

Ying Leung

Apr 9, 2025

·

Stayed 5 nights

Within walking distance to the subway station. The hotel is surrounded by industrial buildings with minimal commercial activities for tourists.

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Dining

Breakfast and on-site dining receive mixed reviews: some enjoyed the food and value, others found breakfast overpriced, limited, or included for only one person. Several arrived expecting breakfast to be included when it was not.

Related guest reviews

10

Maricel

Nov 30, 2023

·

Stayed 2 nights

We enjoyed our stay. Staff are quite helpful and pleasant. Great restaurant on site. Loved everything.

6

Roland

Nov 10, 2024

·

Stayed 4 nights

Chambre correcte sans plus. Moins bien que sur les photos. Bon petit-déjeuner, offert pour UNE personne. Stockage de bagages. Beaucoup de groupes chinois bruyants. Accès direct aéroport avec le bus A32 sinon métro à 12 mn à pied. Rien autour de l'hôtel sauf un tout petit 7/11. Jeune femme très désagréable à l'accueil.

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10

Kui S

Feb 19, 2025

·

Stayed 3 nights

All services are excellent! Free shuttle bus to near plaza & underground. Breakfast is free for 1 person, staff are friendly. Family room is spacious, comfortable and clean.

6

CHI CHUEN

Feb 24, 2026

·

Stayed 2 nights

以為包早餐，最後原來不包, 續租價錢也高了很多。

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10

Suet Ki

Nov 3, 2025

·

Stayed 6 nights

Good service, breakfast reasonable price and good.

8

Harry

Jan 26, 2025

·

Stayed 2 nights

Good value. Clean. No U.S. outlet for charging. Breakfast is overpriced.

10

Priyanka Kamlesh

Jul 21, 2025

·

Stayed 4 nights

Overall a great stay. The staff is exceptionally polite and helpful. Shoutout to the kind cleaning lady who helped us plan our trip to Man Mo Miu! The only thing they can improve upon is by making all facilities available 24/7. For example, no one answers the housekeeping/reception phone lines after 10pm and the cafe/restaurant downstairs closes at night so it's difficult to get all day in-room service (so plan accordingly!). The location is also in a very quiet neighborhood and about 5-10 minutes walk to the closest metro station, so you have to rely heavily on the 7-11 right outside. But other than this, we loved our stay and always felt safe and well looked after. Especially recommend this place for family/friends trips where peace and quiet is the preference.

8

David

Jan 5, 2024

·

Stayed 2 nights

Breakfast included only for one person but it was not clearly indicated in booking confirmation. Charged us $110 HK and the breakfast was terrible. Not worth the money.

6

CHI CHUEN

Feb 24, 2026

·

Stayed 2 nights

以為包早餐, 原來不包。

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10

chandrawattie

Nov 6, 2024

·

Stayed 9 nights

Our stay was great,friendly and helpful staff, breakfast was excellent, I would definitely recommend this hotel .

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $72	6 $43	7 $43	8 $50	9 $54	10 $106
11 $79	12 $68	13 $84	14 $70	15 $70	16 $73	17 $85
18 $87	19 $92	20 $88	21 $84	22 $93	23 $100	24 $118
25 $86	26 $90	27 $93	28 $100	29 $101	30 $107	31 $117

Su	Mo	Tu	We	Th	Fr	Sa
1 $79	2 $77	3 $77	4 $79	5 $79	6 $83	7 $91
8 $81	9 $79	10 $116	11 $116	12 $101	13 $144	14 $153
15 $104	16 $81	17 $92	18 $79	19 $81	20 $66	21 $91
22 $80	23 $78	24 $79	25 $79	26 $79	27 $83	28 $91
29 $79	30 $74

Dorsett Tsuen Wan, Hong Kong

Prices for Dorsett Tsuen Wan, Hong Kong

Monthly average prices

About this property

Location

Room options

Superior Room

Standard Double Room

Deluxe Triple Room

Deluxe Family Quad Room

Superior Double Room

Greenery Room

Superior Twin Room

Deluxe Room

Deluxe Twin Room

Greenery Twin Room (Twin Beds)

Family Suite with Sofa Bed

Family Triple Room

Standard Twin Room

Standard Double Or Twin Room

Guest reviews of Dorsett Tsuen Wan, Hong Kong

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Dorsett Tsuen Wan, Hong Kong

Considering this hotel for your Kwai Chung trip?

Prices for upcoming dates