Yugawara-Onsen Hotel Shiroyama

We stayed here with elderly parents. It’s very close from the station and easy to find. The man (sorry I didn’t get his name) at check-in was extremely thorough in explaining everything and friendly yet professional. We had a private bath in our room, but mainly visited the main baths. I didn’t realize they had this “Radon onsen” which had many health benefits. The dinner was HUGE and amazing. The breakfast was just was good. The service was great, too. The coffee in the lobby was also great. WE WILL DEFINITELY RETURN!! Thank you so much for the wonderful stay :)

This accommodation is mixed good and bad. There are a few things that I was very happy with! It is only about a 5 minute walk from Yugawara JR station, the room itself was very nice (we booked a traditional Japanese style room) and in it there were hot water facilities for tea, private bathroom, AC and TV. The onsen is obviously brand new and is a very high standard. There is the option for private onsen which costs about 2800 yen for a 45 minute session and I would recommend it! There are a few things that were poor however. There was construction work ongoing during out stay which we were not told about either when we booked or at check-in. It seemed to only happen between 9am and 12 noon however it was very noisy and it did certainly make the stay less enjoyable (we had to leave during these times as it was so noisy). The hotel is very hard to get in contact with. They do not respond to Expedia messages and do not have an email. They only have a Japanese speaking phone number which proves a little difficult to communicate. Check-in isThis accommodation is mixed good and bad. There are a few things that I was very happy with! It is only about a 5 minute walk from Yugawara JR station, the room itself was very nice (we booked a traditional Japanese style room) and in it there were hot water facilities for tea, private bathroom, AC and TV. The onsen is obviously brand new and is a very high standard. There is the option for private onsen which costs about 2800 yen for a 45 min

部屋はリニューアルされていて気持ちがよかった。食事も満足しました。 屋上の展望ガーデンが地面が濡れていてスリッパでは入れなかったのが残念でした。 駅近で荷物を預かってくれたのが助かりました。

スタッフの対応がとても丁寧でした！

駅近で、便利。食事も美味しく頂きました。無料で落語が聞けてラッキーでした。値段の割に全ての質が良くて満足です。