Is parking available at the property?

Yes, free self-parking is available on-site, including spaces for RVs, buses, and trucks.

What type of breakfast is offered?

A complimentary full breakfast is served daily.

Does the property allow pets?

Yes, pets are allowed with a fee of $10.00 per pet, per night, and a deposit of $20.00 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible parking, a registration desk, public washrooms, and a limited number of wheelchair-accessible rooms. There are no elevators as the property is single-level.

Where is the property located in relation to key landmarks?

The property is located within a 5-minute drive of McDade Park and Phillips Park, and is approximately 1.5 miles from Memorial Hospital. The nearest airport is Amarillo, TX, about 56.6 miles away.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests to enjoy.

Are children allowed at the property?

Yes, children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Cribs and rollaway beds are available for an additional fee, but the maximum number allowed and age applicability are not specified. Advance request or confirmation may be required.

Best Western Windsor Inn in Dumas

Average nightly price at Best Western Windsor Inn by month, last 12 months (USD)
Month	Average price
January	$96
February	$89
March	$80
April	$92
May	$87
June	$70
July	$77
August	$91
September	$89
October	$69
November	$71
December	$95

What guests think

Reviews of Best Western Windsor Inn highlight a convenient stop with friendly staff and clean rooms, while also citing inconsistent upkeep, noise, and facilities like the pool, hot tub, and gym that are often closed or in poor condition.

Breakfast feedback ranges from good and typical to disappointing, with reports of empty stations, undercooked items, and cleanliness issues. Several guests reported reservation problems, room-type changes, or key issues that created check-in frustrations. Overall, it suits a quick overnight stop if you are comfortable with trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple guests found the pool and hot tub closed or poorly maintained, and the fitness room lacking or damaged. The property uses exterior entry and has no elevator, which can make upstairs access difficult.

Related guest reviews

10

Jeff

Jun 21, 2025

·

Stayed 1 night

Outside entry door was awesome.I could see my car right outside my room.

6

Moises

Nov 24, 2023

·

Stayed 1 night

Twice i've used this hotel so my kids could enjoy the pool, twice the pool was not available for use.

8

Sylvia

Jun 30, 2025

·

Stayed 2 nights

doors are on the outside, no elevator. friendly service,breakfast is your basic hotel breakfast but it was good and fresh. beds and pillows suck. shower head is pointed to the wall so you will be up against the wall while you shower. shower curtain does nothing so you will step in a puddle of water when you step out of the shower. carpet felt damp.

2

Susan

Aug 4, 2024

·

Stayed 1 night

I made reservations for a king size room. When I showed up to check-in, I was told they only had one available on the second floor. They do not have an elevator so would have had to haul luggage up a flight of stairs or opt for a smoking room on the first floor. I opted to absorb the prepaid room charge and go to a different hotel.

2

William

Dec 9, 2023

·

Stayed 1 night

No weights left in the fitness room. Not in good shape. Don’t stay here

2

ricardo

Feb 14, 2025

·

Stayed 3 nights

They advertise pool and gym and continental breakfast! The pool was dirty and out of service, the gym was dirty and damaged equipment and nothing to wipe down the equipment, and the last morning that we stayed the staff had not hot breakfast, the milk was expired. Then the cleaning lady told us we were supposed to leave, I told her we had reservations for one more day and she said we needed to go to the front desk I told her I would so she sat outside our room door and listened to music very loud while sitting ther . So I went to the front desk to see if there was a problem with our reservations and they said no your good . So I told the lady at the desk well your cleaning lady said we were supposed to check out and is sitting outside our door listening to music really loud on her phone waiting . Her response was (oh)

6

Christina

Jun 15, 2025

·

Stayed 1 night

The beds were very comfortable. The room was fine except the bathrooms are small. The pool is very clean however, it is not warm. The paint is peeling very badly on the bottom of the pool and it feels very gross in the bottom of your feet. The hot tub is nice and warm but the jets don’t work. The breakfast was disgusting and meat didn’t look cooked through. The desk employee was very sweet. It just looks like not a lot of effort is made by the hotel owners is keeping up maintenance.

6

Steven

Jul 15, 2023

·

Unfortunately unable to stay at property as planned. AC in our room not functioning. Only smoking rooms left and tnat was not going to work. They do have and indoor pool with hot tub but hot tub was not working. Women working at front desk was a big plus for this property. She was very helpful.

8

Gerald

Jan 7, 2025

·

Stayed 1 night

The pool and spa were closed. There was a waffle iron present at breakfast, but no waffle batter.

4

Apiwan

Dec 30, 2024

·

As soon as we walked in, the strong smell of Clorox filled the entire lobby area. Outside air smelled like cow manure since it was closed to a beef plant (not the hotel’s false), but inside the hotel was where we had problem. We found a broken chair in the room. The refrigerator was leaky, so water was on the carpet. Bedsheets were old and smelled mildew. Breakfast was worse because I could see orange mold around the top of the milk jar where you pour milk (like the jar was never washed). You could make someone really sick, so please clean it. While it was nice to make a Texas-shape waffle, the taste was off or stale. The pool and hot tub was closed. Only one good thing, however, was easy check in.

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Cleanliness

Feedback is inconsistent: many note clean rooms, while others mention mold, odors, stained or damp carpets, hair or insects in bathrooms, and worn fixtures.

Related guest reviews

10

nellois

Jul 8, 2025

·

Stayed 1 night

The room was clean and spacious. The staff were very helpful.

10

Joseph

Jun 19, 2025

·

Stayed 1 night

This Best Western is a great place to stay for a night if you are traveling. Affordable and close to places to eat and fuel up. The rooms are nice and clean at this hotel. Overall a good place to stay if you need a hotel for a night.

2

Matt

Jun 4, 2023

·

Stayed 1 night

Hotel was dirty. Hairs in sink, only conditioner and needs upgrading. A/C definitely needs replacing. Very old and needs new tv’s way outdated. also the bed linens especially top blue top sheet/half sheet was completely dirty. White spots…..

8

Stephen

Jul 5, 2025

·

Stayed 1 night

Everything was as expected. Clean room. Eggs & biscuits/gravy with the other usual breakfast stuff.

10

Jack

Mar 11, 2025

·

Stayed 1 night

I thought the hotel was very nice. The front staff was welcoming and the hotel was very clean. I did appreciate the plank floors in my room because we have a dog.

10

amanda

Jul 6, 2025

·

Stayed 1 night

Very nice and clean. Staff was friendly rooms were spacious.

4

Blane

Jun 15, 2025

·

Stayed 3 nights

The smell of weed filled our room during the whole stay. The plugins were coming out of the walls. Hair was in the sink. Had 2 to 3 fiddle back spiders and one was in the bed. The parking was terrible as well. I will never stay here again

10

Yvette

Mar 18, 2023

·

Stayed 1 night

Was super quick and easy check in. Clean and well-maintained.

4

frank

Nov 24, 2025

·

Stayed 1 night

There was black mold on the ceiling of the bathroom and the wall around the toilet paper was dirty. There were nice decorative touches but I would not stay again.

4

Odd

Sep 23, 2024

·

Stayed 1 night

The room had a nasty stench. There was mold in the shower. The carpet looked bad with stains.

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious and comfortable to dated, with several reports of noise from the highway or parking lot and comments about worn mattresses and pillows.

Related guest reviews

4

Ben

Jun 16, 2025

·

Stayed 1 night

Very noisy. People listening to music outside of room. Door to room was not properly closing. Bed very uncomfortable. Motel needs to be refurbished.

10

nellois

Jul 8, 2025

·

Stayed 1 night

The room was clean and spacious. The staff were very helpful.

8

Sylvia

Jun 30, 2025

·

Stayed 2 nights

doors are on the outside, no elevator. friendly service,breakfast is your basic hotel breakfast but it was good and fresh. beds and pillows suck. shower head is pointed to the wall so you will be up against the wall while you shower. shower curtain does nothing so you will step in a puddle of water when you step out of the shower. carpet felt damp.

6

Alan Cathy

Jun 14, 2025

·

Stayed 1 night

The positives: Conveniently located. The front desk personnel was upbeat and informative. The bed was comfortable. The room looked to be recently remodeled. The negatives: the room smelled of old body odor/urine. There was a lot of activity in town (carnival & rodeo & man upstairs playing music outside his room) which could be heard in our room. The negatives out weighed the positives this trip.

10

amanda

Jul 6, 2025

·

Stayed 1 night

Very nice and clean. Staff was friendly rooms were spacious.

6

Christina

Jun 15, 2025

·

Stayed 1 night

The beds were very comfortable. The room was fine except the bathrooms are small. The pool is very clean however, it is not warm. The paint is peeling very badly on the bottom of the pool and it feels very gross in the bottom of your feet. The hot tub is nice and warm but the jets don’t work. The breakfast was disgusting and meat didn’t look cooked through. The desk employee was very sweet. It just looks like not a lot of effort is made by the hotel owners is keeping up maintenance.

4

ELYSIA

Aug 18, 2025

·

Stayed 2 nights

Front desk receptionist was very friendly, however the carpet and mattresses need to be replaced. The room was supposed to have been a non-smoking room but smelled terribly of cigarette smoke. Our stay was restless due to the amount of construction workers that had been hanging out in the parking lot playing loud music and talking loudly. There was a pan full of grease that had been sitting out in the parking lot along with a charcoal grill throughout our stay.

6

Shannon

Jul 28, 2024

·

Stayed 1 night

Rate seems high. Very noisy children in the parking lot at midnight made it hard to sleep.

6

Howard

Mar 14, 2025

·

Stayed 1 night

Time to buy a new mattress

4

Steven

Jun 19, 2023

·

Stayed 2 nights

The stay was ok but the room a/c sounded like a freight trainwhen it ran. the shower needs work the bathroom door needs to be trimmed its swollen at the bottom.

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly and helpful, but recurring issues include reservation errors or overbooking, wrong room types, nonworking keys, and occasional rude or unresponsive interactions.

Related guest reviews

10

nellois

Jul 8, 2025

·

Stayed 1 night

The room was clean and spacious. The staff were very helpful.

6

Antonio

Apr 27, 2025

·

Stayed 1 night

It was great when we arrived the night clerk couldn’t be any more helpful and accommodating. However the Sunday morning attendant wasRUDE, Condescending and absolutely ruined my stay she was slamming doors and I just walked out without eating breakfast, I’ll never return to your hotel in Dumas Tx again Should be more selective about people you hire

4

Terry E.

Oct 23, 2023

·

Stayed 1 night

I reserved a room with a king bed and non handicapped, I was given a handicapped room with 2 double beds. Was told that was all they had left and nothing could be done

8

Jorge

Aug 3, 2025

·

Stayed 1 night

Friendly staff

2

NGET

Aug 17, 2025

·

Stayed 1 night

As we were driving to the hotel the hotel called and said there was no room available for the day, we booked the hotel 2 weeks before our trip. WE told them to find us a room, they called and said there was a smoking room, we said we would take it even though we are not smokers. They called back later and said even that room was not available. They sent us to the red roof inn next door.

2

audrey

May 31, 2025

·

Stayed 1 night

When I checked in the front desk could not find my Expedia reservation and I got double charged for my stay.

8

Patricia

May 28, 2025

·

Stayed 2 nights

It was convenient for what we needed. Staff was polite and helpful.

4

Mike

Jun 30, 2025

·

Stayed 2 nights

The room looked very clean as we walked in, but then we could see that it had not been vacuumed. The key we were given did not work and we tried about 8 different keys that they tried to program, not one ever worked. Consequently, they had to let us in with the master.

10

Larry

Jun 2, 2025

·

Stayed 1 night

Friendly, helpful, and caring clerk checked me in.

2

Molly

Jun 15, 2025

·

Stayed 1 night

Sanitation issues at this location. When asked for assistance we were met with a overwhelmed employee unable to offer any solution at the location. We are hoping to speak with a mananger for a solution.

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AI-generated summary based on recent guest reviews

Location

Convenient roadside location close to dining and fuel, with easy access through Dumas. Some guests noted highway noise and occasional odors from nearby industry.

Related guest reviews

10

Gracie Gail

Sep 27, 2024

·

Stayed 1 night

Noisy highway and smell of Deisel at night trucks on highway

10

Joseph

Jun 19, 2025

·

Stayed 1 night

This Best Western is a great place to stay for a night if you are traveling. Affordable and close to places to eat and fuel up. The rooms are nice and clean at this hotel. Overall a good place to stay if you need a hotel for a night.

8

Theresa

May 5, 2023

·

Stayed 1 night

Clean and easy to get to

6

Alan Cathy

Jun 14, 2025

·

Stayed 1 night

The positives: Conveniently located. The front desk personnel was upbeat and informative. The bed was comfortable. The room looked to be recently remodeled. The negatives: the room smelled of old body odor/urine. There was a lot of activity in town (carnival & rodeo & man upstairs playing music outside his room) which could be heard in our room. The negatives out weighed the positives this trip.

10

Fred

Feb 16, 2025

·

Stayed 1 night

Easy in and out of the motel with access from the main street of Dumas tx

10

Megan

Apr 18, 2025

·

Stayed 1 night

This was iur second year staying here and we love it. Friendly staff, clean hotel. We walk to 287 Restaurant for great food and friendly service.

4

Apiwan

Dec 30, 2024

·

As soon as we walked in, the strong smell of Clorox filled the entire lobby area. Outside air smelled like cow manure since it was closed to a beef plant (not the hotel’s false), but inside the hotel was where we had problem. We found a broken chair in the room. The refrigerator was leaky, so water was on the carpet. Bedsheets were old and smelled mildew. Breakfast was worse because I could see orange mold around the top of the milk jar where you pour milk (like the jar was never washed). You could make someone really sick, so please clean it. While it was nice to make a Texas-shape waffle, the taste was off or stale. The pool and hot tub was closed. Only one good thing, however, was easy check in.

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality is inconsistent: some enjoyed a typical spread with Texas-shaped waffles, while others reported empty or undercooked items, cleanliness concerns, and missing waffle batter.

Related guest reviews

10

Michael

Nov 30, 2024

·

Stayed 1 night

I booked this hotel on the fly while in Cimarron, New Mexico, after starting the day in Gallup, New Mexico, and visiting Albuquerque, Santa Fe, and Taos, and I was running late, with insult added to injury by losing another hour at the New Mexico/Texas border. I arrived around around 10:30 p.m., was efficiently checked in, got a great night's sleep, and found breakfast ready to go at 6:00 a.m., including Texas-shaped waffles. Many thanks!

8

Stephen

Jul 5, 2025

·

Stayed 1 night

Everything was as expected. Clean room. Eggs & biscuits/gravy with the other usual breakfast stuff.

8

Sylvia

Jun 30, 2025

·

Stayed 2 nights

doors are on the outside, no elevator. friendly service,breakfast is your basic hotel breakfast but it was good and fresh. beds and pillows suck. shower head is pointed to the wall so you will be up against the wall while you shower. shower curtain does nothing so you will step in a puddle of water when you step out of the shower. carpet felt damp.

10

Danielle

May 9, 2024

·

Had a great check in and a fantastic breakfast spread. My kids were thrilled with a TX shaped waffle.

4

Shirley

Jun 12, 2023

·

Stayed 1 night

Air conditioner made a terrible noise all night. Breakfast area was dirty, coffee was cold, eggs disgusting and biscuits half raw.

6

Christina

Jun 15, 2025

·

Stayed 1 night

The beds were very comfortable. The room was fine except the bathrooms are small. The pool is very clean however, it is not warm. The paint is peeling very badly on the bottom of the pool and it feels very gross in the bottom of your feet. The hot tub is nice and warm but the jets don’t work. The breakfast was disgusting and meat didn’t look cooked through. The desk employee was very sweet. It just looks like not a lot of effort is made by the hotel owners is keeping up maintenance.

8

Gerald

Jan 7, 2025

·

Stayed 1 night

The pool and spa were closed. There was a waffle iron present at breakfast, but no waffle batter.

10

Samuel

Jul 7, 2025

·

Stayed 2 nights

Price was right! Good breakfast! Good housekeeping!

8

Alice

Dec 24, 2022

·

Stayed 1 night

Pretty basic room but has what’s needed. Breakfast was disappointing but OK.

4

Apiwan

Dec 30, 2024

·

As soon as we walked in, the strong smell of Clorox filled the entire lobby area. Outside air smelled like cow manure since it was closed to a beef plant (not the hotel’s false), but inside the hotel was where we had problem. We found a broken chair in the room. The refrigerator was leaky, so water was on the carpet. Bedsheets were old and smelled mildew. Breakfast was worse because I could see orange mold around the top of the milk jar where you pour milk (like the jar was never washed). You could make someone really sick, so please clean it. While it was nice to make a Texas-shape waffle, the taste was off or stale. The pool and hot tub was closed. Only one good thing, however, was easy check in.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $94
11 $86	12 $89	13 $127	14 $127	15 $127	16 $127	17 $127
18 $127	19 $129	20 $129	21 $129	22 $129	23 $131	24 $127
25 $135	26 $135	27 $135	28 $135	29 $135	30 $135	31 $135

Su	Mo	Tu	We	Th	Fr	Sa
1 $135	2 $135	3 $135	4 $135	5 $135	6 $135	7 $135
8 $135	9 $135	10 $135	11 $135	12 $135	13 $135	14 $135
15 $135	16 $135	17 $135	18 $135	19 $135	20 $135	21 $82
22 $135	23 $135	24 $135	25 $135	26 $135	27 $135	28 $135
29 $135	30 $135

Best Western Windsor Inn

Prices for Best Western Windsor Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible

Standard Room, Multiple Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Guest reviews of Best Western Windsor Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Windsor Inn

Prices for upcoming dates