Name: Hollywood Hotel
Address: Dr. Pintola 23, Sarajevo, Bosnia and Herzegovina, Sarajevo, Bosnia and Herzegovina
Rating: 7.25

Guest reviews

7.3

Good

Based on 2,190 verified reviews

Who stays here?

Business

27%

Couple

23%

Family

18%

Group

21%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

At Hollywood Hotel, reviews highlight a convenient location for airport access and nearby transport and shopping, though it sits some distance from the Old Town, and the surrounding area can feel busy or a bit worn compared with central sights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Dario

Jan 15, 2026

·

Stayed 3 nights

Outdated

8

Dzenis

Nov 11, 2025

·

Stayed 1 night

I didn’t get a chance to experience everything but its a good hotel and convenient to someone who has a flight the following morning/ day

2

Patricia Grigsby

Nov 8, 2025

·

Stayed 1 night

This property was substantially not as advertised. The rooms were advertised as having a washer/dryer, a balcony and a soaking tub. None of these was present. Upon calling the reception desk, I was told that none of the rooms ever had a washer/dryer. In addition, the sink drained into an open tray, which dumped black flakes of mildew onto the floor when draining. The soap dispensers and toilet paper dispenser in the room were not functioning. Soap and shampoo were provided upon request, but the toilet paper was rough and of poor quality. Due to the deceptive advertising (washer dryer was listed both in the main ad and under family-friendly features), I recommend that Expedia refuse to do further business with this hotel until they correct their ad, or provide the advertised amenities.

2

Caglar

Nov 3, 2025

·

Stayed 2 nights

I had one of the worst experiences of my life at Hotel Hollywood. The staff were not only completely unprofessional and inexperienced but also shockingly rude and disrespectful. It felt like they had no idea how to treat guests with even basic courtesy. The hotel itself is filthy and neglected — dirty carpets, broken furniture, and a general smell of dampness everywhere. It’s clear that no one cares about maintenance or hygiene here. The pictures online are totally misleading. I would strongly advise anyone considering this place to stay far away. It’s a disgrace to the hospitality industry and absolutely not worth a single cent.

10

Almir

Sep 1, 2025

·

Stayed 1 night

Friendly people.

Dr. Pintola 23, Sarajevo, Bosnia and Herzegovina

Location

A stay at Hotel Hollywood places you in the heart of Sarajevo, steps from Ilidza Thermal Riviera and a 3-minute drive from Bosna. This spa hotel is 1.8 mi (2.8 km) from Sarajevo Tunnel Museum and 2.5 mi (4 km) from Bosna River Spring.

Ilidza Thermal Riviera(0.1 miles)

Bosna(1.3 miles)

Roman Bridge(1.6 miles)

Sarajevo Tunnel Museum(1.8 miles)

Bosna River Spring(2 miles)

Bosmal City Center(4.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:30

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free valet parking is available on-site. Limited parking is also provided.

A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM, and check-out is until 11:30 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, a roundtrip airport shuttle is available for a surcharge of EUR 5 per person (one way) and can be arranged 24 hours a day.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. It is advisable to contact the property for specific arrangements.

The hotel is located in the heart of Sarajevo, just 0.1 km from Ilidza Thermal Riviera and a 3-minute drive from Bosna. It is also 1.8 km from the Sarajevo Tunnel Museum and 2.5 km from Bosna River Spring.

Yes, the hotel features both indoor and outdoor heated pools, with access available from 8 AM to 10 PM.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Hollywood Hotel

Amenities

Property description

Book on Vio

Guest reviews