Is parking available at the property?

Self parking is available on-site for a fee of USD 5.00 per day, which includes in/out privileges. The parking is uncovered and wheelchair accessible.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed with a pet fee of USD 75 per accommodation, per night, and a pet deposit of USD 50 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features wheelchair-accessible facilities including a registration desk, public washrooms, and a pool. There is also a stair-free path to the entrance and elevators for easy access.

What is the location of the property in relation to key landmarks?

The hotel is located in a shopping district, within a 10-minute drive of Ontario Mills Shopping Mall and Ontario Convention Center. It is approximately 0.9 miles from LoanMart Field and 1.1 miles from Victoria Gardens.

Is there a swimming pool at the property?

Yes, there is an outdoor swimming pool available for guests. The operational hours are not specified, so it is recommended to check with the property for details.

What are the policies for guests staying with children?

Children stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 15.00 per night. Advance request or confirmation may be required for availability.

Hampton Inn & Suites Ontario Rancho Cucamonga

Average nightly price at Hampton Inn & Suites Ontario Rancho Cucamonga by month, last 12 months (USD)
Month	Average price
January	$140
February	$145
March	$184
April	$147
May	$141
June	$193
July	$137
August	$137
September	$163
October	$150
November	$160
December	$153

What guests think

Hampton Inn & Suites Ontario Rancho Cucamonga draws praise for friendly, accommodating staff, clean and spacious rooms, and a convenient location near shopping, dining, and freeways, with many guests enjoying a reliable complimentary breakfast and overall comfortable, quiet stays.

Several guests reported variability in mattress and pillow comfort and occasional hallway noise. Cleanliness is generally strong, but multiple reviews note dirty carpets or pet odors in some areas and inconsistent housekeeping during multi-night stays. Facilities are appreciated, including the pool and fitness room, yet parking can be tight, the heated pool sometimes feels cold, and luggage carts or an elevator were occasionally unavailable. Overall, it suits travelers seeking a convenient, modern base in Rancho Cucamonga.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and fitness room and appreciate free parking and lobby conveniences, but several report tight parking, occasional lack of luggage carts, and a broken elevator. A few also found the heated pool cold and noted no hot tub.

Related guest reviews

6

Bertha

May 31, 2025

·

Stayed 1 night

Well let’s start with the proximity of the hotel to nearby amenities was very nice however the room was very strange with a weird layout and there was a loud knocking sound all night from what we could only imagine it was a pipe rattling. There was also not enough parking for the amount of people staying at the hotel and we didn’t even get to park in the hotel parking. The hotel staff was very nice and it was clean just other issues that would make me not wanna stay there again.

10

Mayra

Sep 16, 2025

·

Stayed 2 nights

Only issue is parking, limited parking that is shared with business next it to.

6

Brett

Oct 19, 2024

·

Stayed 3 nights

Not an inviting lobby, TV off in the evening for any dining. Broken elevator. Carpet in hallways dirty and smelly. Mildew smell in room and no bathroom fan.

10

Bertha

Mar 18, 2025

·

Stayed 2 nights

I really liked the hybrid pool. Cool idea!

10

Angelo

Apr 24, 2025

·

Stayed 1 night

More space to park and parking security . We came back to the hotel late at night after of long day competition and there’s no spot close to the hotel ad we have to park next door building parking lot when we all settled down i immediately ask front desk person if it’s safe to park there and they said yes but i noticed no security cameras around for protection and even in front of the hotel

10

Xavier

Oct 13, 2024

·

Stayed 1 night

Free parking. Clean and new. Friendly staff. Comfortable bed.

10

Brent

Nov 18, 2023

·

Stayed 1 night

Terrific new property. Clean rooms. Nice location close to restaurants and shopping. Great fitness equipment. My only disappointment was the lack of potatoes at breakfast and no hot tub in the pool area.

8

Michelle

Oct 28, 2024

·

Stayed 1 night

Very clean and comfortable beds. Only complaint was that they only had two luggage carts and both were not able to be located. Very inconvenient since we had medical equipment and multiple bags to transport. No solution offered just a sorry.

2

Matthew

Dec 28, 2024

·

Stayed 2 nights

I called ahead of time to confirm the pool was heated then upon checking in the pool was ice cold! My kids were super disappointed and the staff said it’s is heated but because it half outdoors that’s why it’s cold. I’ve been to many outdoor heated pools which the water was warm it’s false advertising.

10

Jenssy

Jun 14, 2025

·

Stayed 1 night

I liked the cleanliness of the room, the indoor pool, the 24/7 store in the lobby and free breakfast.

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews highlight very clean rooms and well-kept spaces. Recurring complaints mention dirty or stained carpets and pet odors, plus inconsistent housekeeping or replenishment during longer stays.

Related guest reviews

2

Shania

Aug 10, 2023

·

Stayed 1 night

The hotel had an ant problem. We woke up covered in ants and when they moved us to a different room we found ants in the bed as well as crumbs. The staff did nothing to refund our stay at all.

6

Kathy

Oct 7, 2025

·

Stayed 4 nights

Needed a place that excepted dogs. Our room on the 2nd floor was smelly. The carpet was filthy. There were cobwebs on the ceiling. The flooring in the bathroom was put in slopy. Maids and front desk people were great.

6

Bradley

Jun 25, 2024

·

Stayed 1 night

Stayed 3 days, no one ever cleaned the room. Garbage piled up and ran out of soap and TP. Unreal

6

Brett

Oct 19, 2024

·

Stayed 3 nights

Not an inviting lobby, TV off in the evening for any dining. Broken elevator. Carpet in hallways dirty and smelly. Mildew smell in room and no bathroom fan.

4

Jerin

Oct 9, 2025

·

Stayed 5 nights

Most of the room was decently clean. However, the carpet was so filthy, if you walk barefoot, it turns your feet black. The shower curtain was too short for the bathtub, so water would drip out all over the floor when taking a shower.

6

Ema

Jul 21, 2025

·

Stayed 6 nights

The hallways smell like dog pee, it's stained and there's a lot of dog hair in the room. It's very disgusting. They don't clean well, there's hair everywhere and the carpets are very dirty. They don't provide courtesy water. They should have rooms just for pets and rooms for people who don't like the smell and dog hair.

2

Stephen

Jan 5, 2025

·

Stayed 2 nights

Hotel did not clean room or change towels. After bringing to their attention they advised that they don’t clean the room or make bed or change towels every day. Was never told at check in. After advising they would rectify- they did nothing. Still waiting for the GM to call me back.

10

rosaura

Sep 22, 2025

·

Stayed 1 night

They need to do a better job at cleaning the rooms, I found hair and stains in the sheets. The chair in the room also has stains. The location is good with lots of shopping nearby.

4

Robert

Jul 21, 2024

·

Stayed 1 night

Hair in the sink and shower

6

TOM

Oct 3, 2024

·

Stayed 3 nights

room wasn’t cleaned for 2days. out of shower and lotion in 2nd day of my stay. Si had to go to the front desk to fill the shower gel and lotion containers. Breakfast is just typical - nothing new

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Rooms

Rooms are often spacious, modern, and quiet with comfortable beds and good showers. Some guests mention thin walls, mixed mattress or pillow comfort, and awkward layouts or TV placement.

Related guest reviews

10

Rosalba

Jun 1, 2025

·

Stayed 1 night

Clean room and comfortable bed.

6

ANNA

Jun 2, 2025

·

Stayed 1 night

Easy check in with front desk, room was easy to find. walls were very thin and could hear people in other rooms, hair dryer going and doors consistently opening and closing. Room was nice but bed was uncomfortable. Easy access to family in the area.

10

Edgar

May 19, 2025

·

Stayed 1 night

Very comfortable and quiet!

8

GREG

Aug 18, 2024

·

Stayed 1 night

The room was really big but the furniture arrangement was not optimal. The tv was behind the desk and on the wall to the side of the bed. The couch too was placed on an angle to the tv. The side chair was placed in a corner but shoukd have been placed next to the couch for a view of the tv.

8

Michael

Apr 15, 2025

·

Stayed 1 night

Large room. Bed was comfortable. Layout of furnishings was a little odd. TV placement made viewing difficult. Overall, thought it was a nice place to stay for the price.

10

Christopher

Jul 5, 2025

·

Stayed 1 night

My wife and I stayed for a night. It was clean, spacious, and very nice. There is a lot to do around this area. It was quiet and very comfortable.

6

Alvino

Nov 26, 2025

·

Stayed 1 night

Bed mattress was worn and not comfortable as well as the pillows. The soap and hand cream dispensers did not work. Definitely wasn’t worth the price.

6

Deidra

Jul 6, 2025

·

Stayed 2 nights

The rooms and bathrooms were very spacious. The beds were uncomfortable too soft and pillows were flat.

10

Julie

Dec 18, 2023

·

Stayed 2 nights

Nice location. Great staff. Walls are thin and you can hear everything in the halls and the next room. Barn door on the bathroom lacks privacy. Something on the door actually broke while we were there and they had it fixed right away. Room was very spacious.

10

David

Nov 3, 2025

·

Stayed 1 night

Room was great!

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Service

Service is widely praised as friendly, welcoming, and accommodating, with smooth check-in. A minority reported unhelpful or rude interactions and limited follow-through when problems arose.

Related guest reviews

10

Colleen

Jul 14, 2025

·

Stayed 1 night

Great service!!!

10

April

Oct 6, 2024

·

Stayed 2 nights

Overall, the hotel was great! The breakfast, the amenities, the location, and the convenience of different food places was everything we wanted. The staff was excellent when we checked in and out of the hotel. The only issue we had was when we requested for new towels and sheets, they either forgot or it seemed like they were short staffed. But other than that, would recommend for those who are looking for a hotel in Rancho to stay at.

10

Cynthia

Feb 26, 2025

·

Stayed 3 nights

Really enjoyed our stay here! Really nice hotel, clean, great breakfast, and the staff was wonderful. Especially Joy! We will definitely return when we go back to Rancho!

6

Melissa

Jun 15, 2023

·

Stayed 2 nights

I have a new job and travel to this area regularly (think at least once a month). I booked a non-refundable room-no big deal because of anything I would just need to move dates if something came up right? Wrong! Multi day stay had to be moved to a later date and they would not allow me to change the reservation. I did not want a refund-simply to change my dates by 2 weeks. Nope. Paid full price. Sucks. It was not during peak times or any reason to not be flexible-when I called to ask any options I may have the front desk was unbelievably rude. I was not being a Karen, rather I was trying to be extra kind because I was trying to love my dates. They sent me back to hotel.com but not before being unnecessarily aggressive/rude. I understand policies but their inflexibility along with the front desk attitude I think I need to find a different option

10

Marie

Nov 7, 2025

·

Stayed 1 night

Stay was amazing, staff at check-in was the BEST ever!

10

Alejandro

Oct 12, 2025

·

Stayed 1 night

The customer service is excellent. I requested the highest floor available and they gave it to me. Let me add that i woke up late i went past my check out time, i called the front desk and they extend my check out time.

10

Margaret

Aug 4, 2024

·

Stayed 3 nights

I was greeted by Gracie and she figured out something on my visit to correct my stay and it seemed she was working every day during my stay and was willing to do whatever she could to make my stay good. Breakfast was great every day and staff worked hard to keep it clean and food was always there. Allan’s all the staff was always friendly and helped our stay to be good.

10

Norman

Mar 25, 2025

·

Stayed 1 night

Joy was very pleasant checking us in and explained all we needed to know about our stay. Thank you.

4

Peter

Feb 26, 2025

·

Stayed 1 night

Fire alarm went off in the middle of the night. Property didn’t apologize or offer anything.

2

victoria

Jul 8, 2024

·

Stayed 1 night

Bad customer service no one is helpful especially the girl name Grace!!!! They charge me for pet fees when I have my service dog and I have inform them and this is the second time I have stay with them. It is not an issues when I stayed the first time so that is why I came back but cleary they have an untrained staff and bad service ever.

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Location

Convenient for shopping, dining, the Quakes stadium, and freeways; many found the area safe and quiet. A few noted the street sign was easy to miss.

Related guest reviews

10

Rex

Oct 2, 2023

·

Stayed 1 night

Beautiful, spacious hotel. Staff was friendly & room was very clean & plenty of space. Water pressure in shower was excellent. Bed was comfortable. Location was great. No complaints. We will be staying here again!

10

Tracey

Sep 6, 2024

·

Stayed 1 night

Close distance to Victoria Gardens shopping. Newer hotel with large rooms, walk in shower.

10

Cristal

Aug 11, 2025

·

Stayed 1 night

The location was great. It was close to everything I needed. The area was quiet and I was able to sleep peacefully.

8

Peter

Feb 22, 2025

·

Stayed 1 night

Close to many shops & food

10

Teresita

Apr 5, 2024

·

Stayed 5 nights

Great hotel! Everything is walking distance. Clean and quiet. Spacious room

10

Judith

Oct 15, 2023

·

Stayed 1 night

Clean and comfortable place to sleep while traveling through LA. Area felt safe. Breakfast was good. Did not use other amenities. Would stay again.

10

Kerry

Jun 25, 2023

·

Stayed 1 night

This property looks brand new. It is clean and comfortable. It is a short walk to the Epicenter stadium for Quakes games.

10

Janet

Apr 10, 2023

·

Stayed 1 night

The hotel was in a well lighted area and safe location. It was clean inside and out.

10

Florence

Nov 5, 2024

·

Stayed 1 night

Great location. Clean and friendly staff.

10

Ryan

Dec 14, 2022

·

Stayed 1 night

Close to ONT Airport

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Dining

Breakfast is frequently praised as hot, tasty, and varied, with friendly staff; some appreciated options like gluten-free bagels. A few found it average or limited at times.

Related guest reviews

10

Loni

Mar 22, 2025

·

Stayed 1 night

Stayed here when our flight was canceled. Staff was great. Breakfast was good and had gluten free bagels available. Room was large. We had a room next to the elevator/ice machine/custodial closet, so I was worried about noise, but it was quiet. However, someone had a dog that barked all morning. I tend to avoid hotels that allow pets, so that is the only reason I might not stay again.

8

Mufeed

Dec 31, 2024

·

Stayed 5 nights

I stayed 5 nights and I enjoyed it. Nice place and clean. Breakfast needs more creativity.

10

Cynthia

Aug 25, 2025

·

Stayed 1 night

Front desk was very helpful. Breakfast was good they had a variety of different foods. We would definitely stay here again.

10

Jacqueline

Aug 17, 2025

·

Stayed 2 nights

Great breakfast! The staff was very friendly and helpful. Our room was spacious and clean. The only downside were the extremely squishy soft pillows. It would be nice to offer some firm pillows as an option.

10

Lori

Aug 20, 2025

·

Stayed 1 night

Clean and comfortable. Great location. Breakfast with lots of choices.

10

Phyllis

Aug 27, 2025

·

Stayed 2 nights

Love your staff the most. They have a genuine welcoming demur. Not the repetitious, fake welcome. Breakfast is always hot & delicious. Clean facility throughout! Location, location, location makes it easy to find and easy to get to the variety of surrounding destinations - restaurants, shopping, business. I prefer to stay with you when I visit CA.

10

Davienna

Sep 25, 2025

·

Stayed 1 night

Very clean, breakfast was good and comfortable beds.

10

Frederico

Jun 19, 2025

·

Stayed 2 nights

Great breakfast

8

Doug

Nov 18, 2023

·

Stayed 3 nights

Breakfast was pretty bad. Hotel was OK.

10

William

Aug 29, 2025

·

Stayed 5 nights

Friendly greeting from front desk every time we entered. good breakfast with great kitchen staff.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $183
15 $147	16 $173	17 $201	18 $214	19 $159	20 $147	21 $149
22 $125	23 $125	24 $125	25 $125	26 $155	27 $132	28 $129
29 $125	30 $144

Su	Mo	Tu	We	Th	Fr	Sa
		1 $153	2 $166	3 $134	4 $140	5 $140
6 $134	7 $152	8 $174	9 $162	10 $134	11 $139	12 $140
13 $134	14 $134	15 $143	16 $138	17 $137	18 $139	19 $142
20 $134	21 $134	22 $136	23 $144	24 $155	25 $155	26 $148
27 $134	28 $137	29 $145	30 $158	31 $179

Hampton Inn & Suites Ontario Rancho Cucamonga

Prices for Hampton Inn & Suites Ontario Rancho Cucamonga

Monthly average prices

About this property

Location

Guest reviews of Hampton Inn & Suites Ontario Rancho Cucamonga

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Ontario Rancho Cucamonga

Prices for upcoming dates