Hotel Kilimanjaro
Property description
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a...
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Guest reviews
7.9
Good
Based on 318 verified reviews
Who stays here?
Couple
34%
Family
25%
Group
32%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Hotel Kilimanjaro highlight a convenient near‑beach location, generally friendly staff, and basic rooms, alongside recurring night-time noise from guests and several reports of damp odours or mould and occasional housekeeping lapses.
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10
Mary
10 Oct 2025
·
Stayed 1 night
Perfect location to stay! Just minutes from the beach. Highly recommend.
Perfect location to stay! Just minutes from the beach. Highly recommend.
2
Cassie
7 Oct 2025
·
Stayed 3 nights
Extremely unsafe conditions – visible black mould and no accountability from management. I stayed one night at Hotel Kilimanjaro in October 2025, and it was one of the most shocking hotel experiences I’ve ever had. Upon entering our first room (401), there was an overwhelming musty odour and black mould visibly growing around the air-conditioning vent. The air felt damp and unhealthy to breathe. When we asked to move rooms, we were shown two others (205 and 110) — both had strong damp smells, water damage, and in one case more visible mould near the air duct. This was especially alarming as one of my friends suffers from asthma and another from a chronic cough. Black mould (Stachybotrys chartarum) is known to cause serious respiratory and long-term health problems, and clearly should never be present in guest areas. We informed the staff immediately and were told to speak with the general manager in the morning about a refund. When we returned, the day receptionist was dismissive, claimed the manager was not available, and offered no assistance whatsoever. We have yet to receive a reply from the hotel. We had no choice but to check out early for our own safety and rebook at another property, incurring additional expenses. If you value your health, I strongly urge you to avoid this hotel until they address the severe mould contamination and lack of management accountability. No guest should have to experience this
Extremely unsafe conditions – visible black mould and no accountability from management. I stayed one night at Hotel Kilimanjaro in October 2025, and it was one of the most shocking hotel experiences I’ve ever had. Upon entering our first room (401), there was an overwhelming musty odour and black mould visibly growing around the air-conditioning vent. The air felt damp and unhealthy to breathe. When we asked to move rooms, we were shown two others (205 and 110) — both had strong damp smells, water damage, and in one case more visible mould near the air duct. This was especially alarming as one of my friends suffers from asthma and another from a chronic cough. Black mould (Stachybotrys chartarum) is known to cause serious respiratory and long-term health problems, and clearly should never be present in guest areas. We informed the staff immediately and were told to speak with the general manager in the morning about a refund. When we returned, the day receptionist was dismissive, claimed the manager was not available, and offered no assistance whatsoever. We have yet to receive a reply from the hotel. We had no choice but to check out early for our own safety and rebook at another property, incurring additional expenses. If you value your health, I strongly urge you to avoid this hotel until they address the severe mould contamination and lack of management accountability. No guest should have to experience this
10
Merle
4 Oct 2025
·
Stayed 5 nights
Staff very helpful
Staff very helpful
8
Karen
3 Oct 2025
·
Stayed 7 nights
Clean pool area, and the rooms were cleaned daily to a high standard
Clean pool area, and the rooms were cleaned daily to a high standard
8
Laura
12 Sept 2025
·
Stayed 5 nights
The hotel is in great location. Just few minutes walking from the beautiful beach bay. There are supermarkets and many restaurants nearby. Easily accessible from the airport by local transportation. The only negative thing is the noise..the hotel staff should be more mindful of disrespectful guests staying in hotel that make a lot of noise late at night and take some prevention to guarantee good stay in a good and respectful environment for everyone.
The hotel is in great location. Just few minutes walking from the beautiful beach bay. There are supermarkets and many restaurants nearby. Easily accessible from the airport by local transportation. The only negative thing is the noise..the hotel staff should be more mindful of disrespectful guests staying in hotel that make a lot of noise late at night and take some prevention to guarantee good stay in a good and respectful environment for everyone.
Gran i General Consell, 47, S'Arenal, Llucmajor, Migjorn, Balearic Islands, Spain
Location
When you stay at Hotel Kilimanjaro in Llucmajor, you'll be near the beach, within a 15-minute walk of Playa de Palma and El Arenal Beach. This hotel is 11.7 mi (18.9 km) from Port of Palma de Mallorca and 9.9 mi (15.9 km) from Cathedral of Santa Maria of Palma.
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