Name: WoodSpring Suites Lake Charles
Address: 3202 North Power Centre Parkway, Lake Charles, Louisiana, United States of America, Lake Charles, Louisiana, US
Price range: $96–$114 per night
Rating: 7.58

What guests think

Across reviews of WoodSpring Suites Lake Charles, guests report sharply mixed experiences, with several praising friendly staff and simple, affordable stays, while many others describe poor cleanliness, maintenance problems, and organizational issues that undermined comfort and confidence.

Common complaints include dirty rooms, pests such as roaches (and occasional bed bugs), stained linens, and strong smoke or marijuana odors. Rooms and facilities draw criticism for broken or missing furnishings, small or uncomfortable beds, TVs not working, leaks, inconsistent hot water, and elevator or key-card problems. Service feedback is split: some praise friendly staff, while many report unattended or disorganized front desk, check-in difficulties, and refund or room-assignment disputes; several also felt the area was unsafe or noisy. Expect a very budget, no-frills stay with widely variable standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews cite elevator outages or odors; others mention key-card issues and inconsistent hot water.

Related guest reviews

6

Reymundo

Jun 13, 2023

·

Stayed 2 nights

Although inexpensive, it was trashed. The elevator smell like marijuana. The office closes too early. They open late and not when they are supposed to. I called the number for emergency to check out, they open the window and close it up again when we leave.

2

Laura

Jul 17, 2023

·

Stayed 1 night

charged me twice for the room having to fight to get it back...hotel smelled of weed and the elevator smelled of sewer the bed was small and there was 1 pillow and 1 towel...I was honestly worried about my vehicle in the parking lot as the hotel was off the beaten path....DO NOT RECOMMEND...the front desk girl was very nice though

2

Erica

Mar 10, 2024

·

Stayed 1 night

Booked 2 rooms they gave me one room on the 3rd floor the other room on the 4th. Make it too the room toliet stopped out,phone didnt work to call down stairs. Elevator went out because. So had to take the stairs. After a hour Elevator came back up staff said it was over heated. Then as we was leaving a pitbull jumped on me and my sister. So we got off and had to wait again for another Elevator. So it wasn't a good night at all. Its dog friendly and u can tell by the smell in the hallway

6

Cynthia

Sep 12, 2023

·

Stayed 1 night

front of kitchen refrigerator had rust markings and spots over the entire front. Had a range hood but completely disconnected, even the light switch was pulled out. Lack of coffee maker, paper cups, ice bucket or bathroom essentials. Had to go to front desk to obtain towels. Side doors to property had broken locks which left it unsecured. Property looked nice but once inside looks worn out.

4

Joseph

Sep 23, 2023

·

Stayed 1 night

Furniture was broken No hot water in shower Tv remote was missing A/C did not cool well Only good thing was it was a cheap last minute booking

4

Laurel

Aug 20, 2023

·

Stayed 1 night

Pulling up after 11pm there were people outside laying on the sidewalks, smoking pot, playing very loud music. The room was clean enough but every surface was sticky. There was hardly any water pressure. The soap was used. There is not a breakfast. We saw a few cockroaches. I was glad the steel bed frame, with a one mattress, had a mattress cover to keep out bed bugs.

2

Clinton

Apr 8, 2023

·

Stayed 1 night

Apparently you have to make a phone call for the front end person to come up to the desk. The rooms are suited for prostitutes & their clients. The pillows(only2) were thin, the bed only had sheets & a bed skirt. The elevator smelled of Marijuana. We ended up cutting our losses & went to another hotel. Yes, it was that bad!

8

Jeffre

Dec 27, 2023

·

Stayed 15 nights

This property was great for the price, however hot water in shower was substandard and borderline cold most of the time, keycards had to be changed out often for not working, front desk left unattended with guest waiting in line, had trouble accepting Expedia discounts at check in

4

Sandra

Jan 3, 2023

·

Stayed 2 nights

Claims to be non smoking facility...but it smelled like cigarettes everywhere

2

Jennifer

Jan 16, 2023

·

Stayed 19,372 nights

Elevator floors were dirty and disgusting. My room was not cleaned, emtpy frito can under the bed and hair balls. Roaches crawling on the floor and head board of the bed.

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Cleanliness

Many guests report dirty rooms, roaches, strong smoke or marijuana smells, and stained linens, with trash or dirt in hallways; a few noted acceptable cleanliness.

Related guest reviews

2

Devin

May 17, 2024

·

Stayed 7 nights

Room was dirty didn’t have room service stayed there for a week it rained and the bathroom leaked and the window on the 4th floor people were nice but it wasn’t clean

2

richard

Jun 26, 2023

·

Stayed 1 night

They had roaches no clean towels the beds were not made, they moved me 4 times. I am requesting a refund

2

Norma

Jul 12, 2025

·

Stayed 1 night

I booked this room for a friend and they had to stay somewhere else. Said the room was deceiving from the pics online. Bed bugs and wreaked of cigarette smoke so bad they couldn’t tolerate it.

2

Lisa

Jan 20, 2024

·

Roaches crawling everywhere! On the floor, walls,cabinets and even in the fridge! ! Room floor was dirty sticky. Hall way was dirty with trash and dirty linens on floor. Hotel was overcrowded. I do not recommend staying at this hotel. A complete disaster.

4

Laurel

Aug 20, 2023

·

Stayed 1 night

Pulling up after 11pm there were people outside laying on the sidewalks, smoking pot, playing very loud music. The room was clean enough but every surface was sticky. There was hardly any water pressure. The soap was used. There is not a breakfast. We saw a few cockroaches. I was glad the steel bed frame, with a one mattress, had a mattress cover to keep out bed bugs.

4

Kacy

Apr 13, 2024

·

Stayed 1 night

Walked in and it smelled like cigarettes. Got to our room and there was lots of very noticeable dust in one area on the ceiling. The room itself wasn’t bad. The floor looked to be “spot swept” … overnight was good but when we were getting ready to leave, there was a roach on the wall. Overall, I wouldn’t reccomend and probably wouldn’t stay here again.

2

Jennifer

Jan 16, 2023

·

Stayed 19,372 nights

Elevator floors were dirty and disgusting. My room was not cleaned, emtpy frito can under the bed and hair balls. Roaches crawling on the floor and head board of the bed.

2

Maria

Jul 5, 2025

·

Stayed 1 night

The sink was dirty. It had hair. There was a board with nails on the floor. The nightstand was broken and on the floor. When we returned late at night our door key card did not work.

2

Maria

May 26, 2025

·

Stayed 2 nights

There were no doggie poop bags outside the premises. My room was dirty. There was a wad of dust and hair under the bed. The floor boards were broken and kept rising up as you walked within the room. Additionally the stove was greedy and dirty. Not cleaned

2

Kristy

May 3, 2024

·

Stayed 1 night

This was the dirtiest hotel ever. When I arrived the clientele looked very sketchy and the room smelled heavy of drugs. The person above us started moving furniture or something around at 11:30 pm and the noise continued through the early morning. Terrible customer service, terrible staff.

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Rooms

Rooms are basic and worn, with broken or missing furniture, small or uncomfortable beds, and TVs or lights not working; noise from other guests is a recurring issue.

Related guest reviews

2

Jessica

Jun 23, 2024

·

Stayed 2 nights

The pictures of the hotel room looked so pretty but when I checked in the room was dirty it was just so ghetto not even the tv worked! The room was just falling apart. Never again!

4

Crystal

Feb 9, 2025

·

Stayed 1 night

The pictures are nothing like the rooms. Our room the dresser was completely broken, boards hanging off. A drawer in the kitchen was broken and falling out. The toilet clogged up after one flush. The bathtub had grime. Definitely wouldn’t stay again.

2

lisa

Jun 13, 2023

·

Stayed 1 night

Check in was fine. Except when I got in my room I had no towels and the wash rag looked like someone used it, the bed sheets had nasty stains on them and the pillows looked like someone had been laying on the bed. Fast forward to trying to sleep, people above me would not stop stomping or dragging stuff across floor, I called to be moved they said can not do no rooms available, so I had to get up at 5:30 am but people above me did not stop until 5 AM. Would never recommend this hotel to anyone. I stay at a lot of hotels and this was definitely the worse.

2

Deon

Oct 15, 2023

·

Stayed 2 nights

Someone took power cord to TV. Uncomfortable platform bed. Sketchy people walking around

2

Benedict

Sep 5, 2024

·

Stayed 2 nights

Guess upstairs were stomping on floor all night doors slamming couldn’t sleep. Book for 2 night left first thing that morning lost money cause it was non refundable booking

4

Joseph

Sep 23, 2023

·

Stayed 1 night

Furniture was broken No hot water in shower Tv remote was missing A/C did not cool well Only good thing was it was a cheap last minute booking

2

Calvin

Apr 27, 2025

·

Stayed 1 night

I felt like i was in a jail cell! And they only have full size beds!! I will not stay here again

2

Stacy

Oct 1, 2023

·

Stayed 1 night

Very small bed. No curtains on window. No chair or sofa. No bedspread. Two pillows only. Parking lot felt very unsafe. Receptionist was outside visiting instead of inside. Bedsheets we’re stained.

2

Eric

Nov 22, 2023

·

Stayed 1 night

Upon entering the room, the tv would not turn on. I noticed there was no curtains, shower curtain, and no towel to take a bath. I saw there was a dead spider on the floor on the bathroom. I had to put a shoulder into the door to open it because it was not square.

4

Micah

Sep 15, 2024

·

Stayed 7 nights

The kitchen microwave was not working, and the bathroom light went out and the bedframe that holds the bed up was broke, and I could’ve fell in the bed and the walls were dirty, and the floors are very sticky and dirty.

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Service

Staff friendliness is praised by several, but many describe an unattended or disorganized front desk, check-in problems, room assignment mistakes, and refund disputes.

Related guest reviews

10

Cristian

Jul 8, 2024

·

Stayed 1 night

Great check in and check out process will stay there again I loved it the front desk staff were great too

10

Kevin

Nov 7, 2024

·

Stayed 10 nights

Staff is awesome

2

James

Nov 21, 2023

·

Stayed 1 night

No one was around after 10pm to check us in for over an hour trying to call the number but it says to leave a message and message is full. Terrible place.

2

Xander

Jan 1, 2023

·

Stayed 19,357 nights

We were assigned one room and our room keys didn’t work, we get in our room and it looks like it’s been ransacked. We get another room and when we get to that room, somebody else is already staying there. The staff was very unaware of what rooms were unavailable or available. We ended up leaving and staying somewhere else. I would recommend staying anywhere else but here if you can.

10

April

Sep 28, 2025

·

Stayed 21 nights

Clean room friendly staff

2

Alejandro

May 21, 2024

·

Stayed 1 night

Went to check in after booking, and they told no rooms were available after i already paid for the room

6

Thom

Jul 14, 2025

·

Stayed 1 night

I was called 1 hour before check in and told that my reservation was no good. That there was no room available. And that my reservation did not mean I had a room. I was upset and hung up then I was called back saying they found me a room. But it was not the same room. Also. The room was NOT good. Broken dresser drawer. Pillows with no pillow cases on them and were just left laying in the middle of the bed. Like the cleaners just stopped working and walked out before they finished the room.

10

Sierra

Nov 10, 2024

·

Stayed 2 nights

Everything was nice, quiet and clean. Staff was friendly, made check in easy and convenient.

2

Johnny

May 21, 2024

·

Stayed 1 night

No-one is at the front desk...I've paid already and im standing here with family outside

10

April

Dec 29, 2025

·

Stayed 24 nights

Great staff

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Location

Multiple reviews describe a sketchy or unsafe-feeling area and difficult access, while a few liked the proximity to Lake Charles attractions or found it quiet.

Related guest reviews

8

Donald

Mar 8, 2024

·

Stayed 1 night

Did not like the area around property.Shady people hanging around near by.

2

Laura

Jul 17, 2023

·

Stayed 1 night

charged me twice for the room having to fight to get it back...hotel smelled of weed and the elevator smelled of sewer the bed was small and there was 1 pillow and 1 towel...I was honestly worried about my vehicle in the parking lot as the hotel was off the beaten path....DO NOT RECOMMEND...the front desk girl was very nice though

2

Jerrid

Nov 26, 2023

·

Stayed 1 night

This property is listed as a 8.8 rating but it is not located in a safe part of town and is a location that houses transients. My friend traveling with me was completely mortified that the rooms appeared dirty and lacked standard security.

2

Cynthia

Jul 31, 2023

·

Stayed 1 night

Location too hard to find even with google maps...electrical panel box inside room.started to "FRY/SIZZLE"..roach or too was.present...staff overall was very helpful as much as possible..

2

Deon

Oct 15, 2023

·

Stayed 2 nights

Someone took power cord to TV. Uncomfortable platform bed. Sketchy people walking around

4

Laurel

Aug 20, 2023

·

Stayed 1 night

Pulling up after 11pm there were people outside laying on the sidewalks, smoking pot, playing very loud music. The room was clean enough but every surface was sticky. There was hardly any water pressure. The soap was used. There is not a breakfast. We saw a few cockroaches. I was glad the steel bed frame, with a one mattress, had a mattress cover to keep out bed bugs.

2

Jb

Aug 5, 2023

·

Stayed 1 night

I felt completely unsafe when checking in, the property had people having out side that were not staying there- just having around.. Some people laying on the sidewalk. There were big crates inside the lobby. It was dirty and disgusting. I went to check out n and walked right back out!

10

Jeff

May 4, 2025

·

Stayed 1 night

The beautiful historic town of Lake Charles was at my fingertips with an overdose of southern hospitality from the hotel staff and guest.

4

Matthew

Feb 16, 2023

·

Stayed 2 nights

Dirty. Shady area

2

Kristy

May 3, 2024

·

Stayed 1 night

This was the dirtiest hotel ever. When I arrived the clientele looked very sketchy and the room smelled heavy of drugs. The person above us started moving furniture or something around at 11:30 pm and the noise continued through the early morning. Terrible customer service, terrible staff.

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Dining

Not enough information in reviews.

Related guest reviews

6

Sarah

Aug 20, 2024

·

Stayed 1 night

Love the cleanness. First web site did not say there was an extra cost for pets. Second there's no toilet paper. Third the cover to light on top by bed fell. Fourth door to room is off need adjustments or it won't close. Plus I didn't see where you could get ice.

8

Jeannette

Mar 1, 2024

·

Stayed 1 night

Great stay for one night. Basics were all I needed, so didn't use the kitchette at all. Had a double booked but they needed it so moved me to a single (not a problem with me). Even met me after office hours to give me the new key since I didn't get off work in time.

2

Devin

May 17, 2024

·

Stayed 7 nights

Room was dirty didn’t have room service stayed there for a week it rained and the bathroom leaked and the window on the 4th floor people were nice but it wasn’t clean

2

Noel

Mar 26, 2023

·

Stayed 2 nights

This place was a dump! Tried to use the kitchen sink, handle came off in hand! Used the towel hanging in bathroom and it was already wet. Asked about towels, told you have to bring your used towels down to get replacements. Asked about hand towels, no you don’t get them. No bath mat, was told you should get a bath mat but there was none. No soap, bring your own. Next day in afternoon went to get towels, they will be ready in hour. Hour came and went no towels. Finally delivered later. Everyone stacked their full garbage bags in the hall by the elevator. Was told by another guest, beware of the pit bulls staying here, they attacked her dogs. WILL NEVER STAY HERE AGAIN!

8

francisco

Jul 12, 2024

·

Stayed 1 night

It's ok for the price. No coffee!

6

Cynthia

Sep 12, 2023

·

Stayed 1 night

front of kitchen refrigerator had rust markings and spots over the entire front. Had a range hood but completely disconnected, even the light switch was pulled out. Lack of coffee maker, paper cups, ice bucket or bathroom essentials. Had to go to front desk to obtain towels. Side doors to property had broken locks which left it unsecured. Property looked nice but once inside looks worn out.

2

Jason

May 23, 2025

·

Stayed 1 night

The floor was uneven. There was no soap or shampoo in the bathroom and we had to ask for toilet paper. The kitchenette was bare and had nothing for supplies.

6

MICHAEL

Mar 3, 2025

·

Stayed 1 night

Receptionist was very nice.. Beds felt springs No Coffee maker Strong smell of marijuana

4

Joseph

Sep 23, 2023

·

Stayed 1 night

Furniture was broken No hot water in shower Tv remote was missing A/C did not cool well Only good thing was it was a cheap last minute booking

4

Laurel

Aug 20, 2023

·

Stayed 1 night

Pulling up after 11pm there were people outside laying on the sidewalks, smoking pot, playing very loud music. The room was clean enough but every surface was sticky. There was hardly any water pressure. The soap was used. There is not a breakfast. We saw a few cockroaches. I was glad the steel bed frame, with a one mattress, had a mattress cover to keep out bed bugs.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$65
February	$80
March	$69
April	$79
May	$74
June	$92
July	$90
August	$64
September	$66
October	$66
November	$64
December	$60

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $107	19 $107
20 $96	21 $96	22 $96	23 $96	24 $97	25 $107	26 $109
27 $97	28 $96	29 $96	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $107	3 $107
4 $104	5 $97	6 $97	7 $99	8 $98	9 $107	10 $108
11 $96	12 $99	13 $96	14 $97	15 $98	16 $114	17 $108
18 $103	19 $98	20 $103	21 $98	22 $98	23 $104	24 $104
25 $97	26 $99	27 $99	28 $103	29 $98	30 $110	31 $108

WoodSpring Suites Lake Charles

Prices for WoodSpring Suites Lake Charles

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds

Standard Room, 1 Double Bed, Accessible

Room, 2 Double Beds, Accessible

Standard Room, 1 Double Bed

Guest reviews of WoodSpring Suites Lake Charles

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about WoodSpring Suites Lake Charles

Prices for upcoming dates