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Matsue Universal Hotel


Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • 24-Hour Front Desk

  • Parking Onsite


Property description

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Matsue Universal Hotel draws budget travelers with very low prices, free breakfast and dinner, and a location across from Matsue Station, but reviews note aging facilities, inconsistent cleanliness, closed large bath/sauna, mixed service, and occasional parking and Wi‑Fi frustrations.

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Facilities

Dated

Cleanliness

Inconsistent

Rooms

Worn

Service

Mixed

Location

Central

Dining

Good

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8

Duke

EXP-logo

Dec 10, 2025

·

Stayed 1 night

Could be cleaner a bit but it was fine
Could be cleaner a bit but it was fine

6

Seisho

IAN-logo

Oct 13, 2025

·

Stayed 1 night

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair

10

Richard

IAN-logo

Oct 4, 2025

·

Stayed 1 night

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!

10

miho

EXP-logo

Sep 15, 2025

·

Stayed 1 night

This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.
This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.

8

Justin

IAN-logo

Aug 7, 2025

·

Stayed 1 night

It was a nice hotel. We had no problem with the cleanliness or the service. The room was comfortable and the free dinner was nice to have. Recommended.
It was a nice hotel. We had no problem with the cleanliness or the service. The room was comfortable and the free dinner was nice to have. Recommended.

471 Asahicho, Yunokawa Onsen, Matsue, Japan

Location

With a stay at Matsue Universalhotel in Matsue, you'll be within a 10-minute drive of Tamatsukuri Hot Spring and Mefu Shrine. This hotel is 0.4 mi (0.7 km) from Ryusyouji Temple and 0.6 mi (1 km) from Shirakata Tenman-gu Shrine.

Mefu Shrine(0.4 miles)

Shirakata Tenman-gu Shrine(0.4 miles)

Ryusyouji Temple(0.5 miles)

Shimane Prefectural Art Museum(0.7 miles)

Shimane Art Museum(0.7 miles)

Shinjiko Ohashi Bridge(0.8 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 00:00

Before 10:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Parking is available on-site. However, height restrictions apply.


A complimentary buffet breakfast is served daily from 6:30 AM to 8:30 AM.


Check-in is from 4:00 PM, and check-out is until 10:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.


The hotel is located within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine. It is approximately 14.2 miles from Adachi Museum of Art and 0.4 miles from Ryusyouji Temple.


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