Hotel Mousai - Adults Only Puerto Vallarta
452 US$
/nat
Gennemsnit for november
Priser på Hotel Mousai - Adults Only Puerto Vallarta
Vælg datoer for at se priser og tilgængelighed
452 US$
/nat
Gennemsnit for november
Gennemsnitlige månedlige priser
På Hotel Mousai - Adults Only Puerto Vallarta ligger prisen pr. nat i gennemsnit på 322 US$ i den billigste måned (oktober) og 591 US$ i den dyreste måned (marts), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 484 US$ |
| februar | 520 US$ |
| marts | 591 US$ |
| april | 490 US$ |
| maj | 462 US$ |
| juni | 432 US$ |
| juli | 417 US$ |
| august | 391 US$ |
| september | 445 US$ |
| oktober | 322 US$ |
| november | 452 US$ |
| december | 520 US$ |
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nov. · 452 US$
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Dyrest: marts (ca. 591 US$)
Billigst: oktober (ca. 322 US$)
Om dette overnatningssted
Tag dig tid til et besøg i stedets spa, der tilbyder komplet spabehandling. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 4 udendørs swimmingpools, udendørs tennisbaner og et motionscenter. Andre faciliteter på dette res...
Faciliteter
Tag dig tid til et besøg i stedets spa, der tilbyder komplet spabehandling. Du vil helt sikkert værdsætte de rekreative faciliteter, herunder 4 udendørs swimmingpools, udendørs tennisbaner og et motionscenter. Andre faciliteter på dette resort inkluderer gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til renseri/vaskeservice, en døgnåben reception og en flersproget medarbejderstab. Planlægger du et arrangement i Puerto Vallarta? På dette resort er der et område på 261 kvadratmeter til rådighed, bestående af konferencelokaler og mødelokaler. Lufthavnstransport tur-retur er til rådighed mod et tillægsgebyr (døgnet rundt), og gratis parkeringsservice findes desuden på stedet.
Spisning
Spis dig mæt i japanske retter på Hiroshi - Japanese, som er en af dette resorts 9 restauranter, eller bliv på værelset, og nyd godt af roomservice døgnet rundt.Tørstig? Stedet har 5 barer/lounger samt 2 barer ved poolen, hvor du kan slukke tørsten. Fuld morgenmad tilbydes mod gebyr dagligt fra kl. 07.00 til kl. 11.00.
Værelser
Forkæl dig selv med et ophold i et af de 14 værelser, der er indrettet med individuelt design, og som desuden indeholder udendørs private boblebade og fladskærms-tv. Værelserne har privat balkon. Der tilbydes satellitkanaler og dvd-afspiller som underholdning, og med gratis Wi-Fi kan du altid komme på nettet. Faciliteter inkluderer telefoner samt pengeskabe og skriveborde.
Lokation
Med et ophold ved Hotel Mousai Puerto Vallarta Adults Only i Puerto Vallarta (Zona Sur) er du kun 1 minutters kørsel fra Garza Blanca Strand og 5 minutters kørsel fra Playa Gemelas. Dette resort ved stranden ligger 4,3 km fra Playa Mismaloya og 5,4 km fra Vallarta Zoo.
I nærheden
Banderas-bugten(0.1 mil)
Garza Blanca Strand(0.2 mil)
Playa Palmares(0.4 mil)
Playa Esmerelda(0.5 mil)
Punta Negra Strand(0.9 mil)
Playa Gemelas(1.8 mil)
Playa Estaca(2.8 mil)
Playa Mismaloya(2.9 mil)
Conchas Chinas Strand(3.1 mil)
Lindomar Strand(3.1 mil)
Vallarta Zoo(3.4 mil)
Olas Altas(4 mil)
Playa de los Muertos(4 mil)
Los Muertos Havnekaj(4 mil)
Act ll Entertainment Stages(4.4 mil)
Den nærmeste store lufthavn er Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz International)(12.5 mil)
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Lokation
Carretera a Barra de Navidad KM 7.5, Zona Sur, Mismaloya, Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
Banderas-bugten (0.1 mil)
Garza Blanca Strand (0.2 mil)
Playa Palmares (0.4 mil)
Playa Esmerelda (0.5 mil)
Punta Negra Strand (0.9 mil)
Playa Gemelas (1.8 mil)
Gæsteanmeldelser af Hotel Mousai - Adults Only Puerto Vallarta
9.4
Fremragende!
Baseret på 1.000 verificerede anmeldelser
Hvem overnatter her?
Business
1%
Par
82%
Familie
4%
Gruppe
7%
Solorejsende
3%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Hotel Mousai - Kun for voksne Puerto Vallarta roser rejsende den storslåede udsigt over jungle og hav, stilfulde og rummelige suiter med boblebade samt den fremragende betjening. De nævner dog gentagne frustrationer over aggressive salgsfremstød vedrørende medlemskab, forvirrende opgraderinger til all-inclusive-pakker og lejlighedsvise bygge- eller vedligeholdelsesproblemer.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Hotel Mousai - Kun for voksne Puerto Vallarta roser rejsende den storslåede udsigt over jungle og hav, stilfulde og rummelige suiter med boblebade samt den fremragende betjening. De nævner dog gentagne frustrationer over aggressive salgsfremstød vedrørende medlemskab, forvirrende opgraderinger til all-inclusive-pakker og lejlighedsvise bygge- eller vedligeholdelsesproblemer.
Rooftop infinity pools og spaen får stor ros, men poolene lukker tidligt, og stranden er lille og stened nedenfor bakken. Madkvaliteten roses bredt på tværs af flere restauranter, men reservationer og tillæg for premium-varer kan skuffe. Beliggenheden føles rolig og afsides fra byen, med adgang til en sporvogn rundt om kompleksset på bakken. Forvent et luksuriøst ophold kun for voksne med fremragende service og faciliteter, samt en vis salgspres og detaljerede betingelser.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Rooftop infinity pools og spaen får konsekvent ros; sporvogne forbinder områder på tværs af kompleksset på bakken. Nogle bemærker tidlige poollukningstider og en lille, stened strand; lejlighedsvis støj fra byggeriet kan høres.
Relaterede gæsteanmeldelser
10
Jezer
18. sep. 2025
·
Overnattede 3 nætter
Beautiful hotel to stay. The infinity pool on the roof top is amazing with a drink and snacks. There are many restaurants as options to dine every night. The spa was great. I used the paddle board once and was fun. The breakfast buffet was delicious with many options for food. What we loved the most is the room. We have a hammock, hot tub, amzing view, mini bar, room service, with smart fixtures. We would like to stay again.
Beautiful hotel to stay. The infinity pool on the roof top is amazing with a drink and snacks. There are many restaurants as options to dine every night. The spa was great. I used the paddle board once and was fun. The breakfast buffet was delicious with many options for food. What we loved the most is the room. We have a hammock, hot tub, amzing view, mini bar, room service, with smart fixtures. We would like to stay again.
10
Kayhan
16. apr. 2024
·
Overnattede 3 nætter
The property gives you the beauty of the jungle behind and the ocean in front. The rooftop pool has the most mesmerizing view.
The property gives you the beauty of the jungle behind and the ocean in front. The rooftop pool has the most mesmerizing view.
10
veronica
18. aug. 2025
·
Overnattede 1 nat
Tienen una alberca espectacular en la torre norte y una verdadera lástima que la cierren a las 7 pm Debería de aprovechar el sunset y cerrarla más tarde!!!
Tienen una alberca espectacular en la torre norte y una verdadera lástima que la cierren a las 7 pm Debería de aprovechar el sunset y cerrarla más tarde!!!
10
Alejandro
3. jan. 2025
·
Overnattede 5 nætter
Es muy lindo. Recomiendo que aclaren que si bien tiene playa no es recomendable nadar en el mar. No hay arena amigable, es una superficie de pura piedra. Mi esposo se lesionó el pie y el botiquín de primeros auxilios no tenía lo indispensable. Dicho esto, Mousai es una belleza. El entorno natural es mágico, las habitaciones son de primer orden y la amabilidad del personal es insuperable. La piscina y restaurantes del rooftop son 10/10. Atención, vistas, instalaciones, bebidas y comidas excelentes Fueron unas vacaciones que no olvidaremos.
Es muy lindo. Recomiendo que aclaren que si bien tiene playa no es recomendable nadar en el mar. No hay arena amigable, es una superficie de pura piedra. Mi esposo se lesionó el pie y el botiquín de primeros auxilios no tenía lo indispensable. Dicho esto, Mousai es una belleza. El entorno natural es mágico, las habitaciones son de primer orden y la amabilidad del personal es insuperable. La piscina y restaurantes del rooftop son 10/10. Atención, vistas, instalaciones, bebidas y comidas excelentes Fueron unas vacaciones que no olvidaremos.
10
Demarquez
12. okt. 2025
·
Overnattede 1 nat
My wife and I had an exceptional time here, everything was great, food, service, room, bed, and the trolly that gets you around the property! Will definitely be back again!
My wife and I had an exceptional time here, everything was great, food, service, room, bed, and the trolly that gets you around the property! Will definitely be back again!
10
JD
29. jun. 2025
·
Overnattede 2 nætter
30 minutes from airport, amazing views of ocean at Mousai resort, have access to other hotels on Garza Blanca property, great food, great service, perfect for relaxing!
30 minutes from airport, amazing views of ocean at Mousai resort, have access to other hotels on Garza Blanca property, great food, great service, perfect for relaxing!
10
Maria
1. apr. 2025
·
Overnattede 4 nætter
We just returned from our second trip to Hotel Mousai. The food and service are excellent. The check in was quick and easy and the property is clean and well kept. There is construction at the beach that can be heard from your room. Other than that, the stay was perfect.
We just returned from our second trip to Hotel Mousai. The food and service are excellent. The check in was quick and easy and the property is clean and well kept. There is construction at the beach that can be heard from your room. Other than that, the stay was perfect.
10
Terry Durrell
22. mar. 2025
·
Overnattede 4 nætter
Stunning views and top notch service. Everyone was wonderful from the room staff, bell boys and desk attendants to the personal concierge. Would definitely recommend. Make sure you hit the rooftop bar and pool on the north tower!!
Stunning views and top notch service. Everyone was wonderful from the room staff, bell boys and desk attendants to the personal concierge. Would definitely recommend. Make sure you hit the rooftop bar and pool on the north tower!!
10
Grace KuiDuk
26. okt. 2025
·
Overnattede 3 nætter
Everything fantastic!!!!! Especially, rooftop infinity pool is amazing!
Everything fantastic!!!!! Especially, rooftop infinity pool is amazing!
10
Elizabeth
16. okt. 2025
·
Overnattede 3 nætter
Amazing property all around a great experience the spa is a must.
Amazing property all around a great experience the spa is a must.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
De fleste gæster beskriver ejendommen og værelserne som pletfrie og velholdte. Nogle få rapporterer vedligeholdelses- eller hygiejneproblemer såsom skimmel, lækager eller problemer med minibar/køleskab, der synes isolerede.
Relaterede gæsteanmeldelser
10
zepyur
5. nov. 2024
·
Overnattede 4 nætter
Amazing service super clean
Amazing service super clean
10
Amber
20. maj 2025
·
Overnattede 2 nætter
The service, food, and staff were a 10/10 across the board. The only issue we experienced during our visit was the broken fridge we had in our room. It was also forming some kind of mold on the drinks that were on the top shelf, I’m assuming from condensation. Didn’t bother us at all but it would probably bother someone in the future. We will absolutely be back as soon as possible and we can’t thank everyone in the establishment enough for an amazing trip/birthday. Thanks again!
The service, food, and staff were a 10/10 across the board. The only issue we experienced during our visit was the broken fridge we had in our room. It was also forming some kind of mold on the drinks that were on the top shelf, I’m assuming from condensation. Didn’t bother us at all but it would probably bother someone in the future. We will absolutely be back as soon as possible and we can’t thank everyone in the establishment enough for an amazing trip/birthday. Thanks again!
10
Raymond
16. nov. 2025
·
Overnattede 2 nætter
I loved our stay at this hotel. So spotless, so impressive from the moment we arrived. Staff was very personable and professional. We felt VIP our entire stay
I loved our stay at this hotel. So spotless, so impressive from the moment we arrived. Staff was very personable and professional. We felt VIP our entire stay
10
Elisa María
24. maj 2025
·
Overnattede 4 nætter
Simplemente fenomenal. Nunca me había hospedado en un lugar tan lujoso, tan bien cuidado, con tanta calidad en instalaciones, en el trato, en el personal, la comida, el cuarto, los restaurantes, las actividades, todo todo todo. Fue como un sueño. Espero con ansias el día en que pueda regresar, a este o a cualquier otro hotel del grupo TAFER.
Simplemente fenomenal. Nunca me había hospedado en un lugar tan lujoso, tan bien cuidado, con tanta calidad en instalaciones, en el trato, en el personal, la comida, el cuarto, los restaurantes, las actividades, todo todo todo. Fue como un sueño. Espero con ansias el día en que pueda regresar, a este o a cualquier otro hotel del grupo TAFER.
6
Stephanie
24. feb. 2025
·
Overnattede 2 nætter
This property has really gone downhill since I visited 2 years ago. Our room leaked and no one said anything to us after a long day away. Returning to find a pool of water in the middle of the room and the bed moved! It took another hour to get service and then very minimal acknowledgment and compensation for our problems. I paid too much for crappy customer service at a place falling apart!
This property has really gone downhill since I visited 2 years ago. Our room leaked and no one said anything to us after a long day away. Returning to find a pool of water in the middle of the room and the bed moved! It took another hour to get service and then very minimal acknowledgment and compensation for our problems. I paid too much for crappy customer service at a place falling apart!
10
Carrie
31. jul. 2025
·
Overnattede 4 nætter
I cannot speak highly enough of Hotel Mousai. The staff was incredible, the food was yummy, the rooms and views were amazing. Everything was so clean and elegant and they treated us like Royalty.
I cannot speak highly enough of Hotel Mousai. The staff was incredible, the food was yummy, the rooms and views were amazing. Everything was so clean and elegant and they treated us like Royalty.
2
Reza
3. feb. 2025
·
Overnattede 3 nætter
Several issues, the first night, dirty room with urine one the bed and stained sheets, mold in the shower and many other issues. I didn't even sleep due to bugs in the room and there was no room available, staff disregard their guest and brush away their issues and keep giving you run around. I was so disappointed that no one cared. Only Octavio on the roof top new what is customer service and Alejandro the manager but we were only able to see him the last day.
Several issues, the first night, dirty room with urine one the bed and stained sheets, mold in the shower and many other issues. I didn't even sleep due to bugs in the room and there was no room available, staff disregard their guest and brush away their issues and keep giving you run around. I was so disappointed that no one cared. Only Octavio on the roof top new what is customer service and Alejandro the manager but we were only able to see him the last day.
10
Maria
20. maj 2024
·
Overnattede 5 nætter
Clean furnishing and fantastic service.
Clean furnishing and fantastic service.
10
Jovi
12. okt. 2025
·
Overnattede 3 nætter
The property is a 5 diamond resort and they definitely live up to those expectations! Clean rooms and well-stocked mini bar. The staff were attentive, friendly, and very knowledgeable. The outdoor balcony on our ultra suite (6th floor, north tower) was TO DIE FOR!!! And both rooftop pools (north and south tower) had the best food. All restaurants on property were 10/10!!! NOI, DAO, and Hiroshi did not disappoint or miss a beat.
The property is a 5 diamond resort and they definitely live up to those expectations! Clean rooms and well-stocked mini bar. The staff were attentive, friendly, and very knowledgeable. The outdoor balcony on our ultra suite (6th floor, north tower) was TO DIE FOR!!! And both rooftop pools (north and south tower) had the best food. All restaurants on property were 10/10!!! NOI, DAO, and Hiroshi did not disappoint or miss a beat.
10
Dustin Paul
11. jul. 2024
·
Overnattede 4 nætter
The food and drinks were good and the service was excellent. The property was well kept and very clean.
The food and drinks were good and the service was excellent. The property was well kept and very clean.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Suiterne er rummelige, moderne og højteknologiske med store terrasser med boblebade, hængekøjer og bred udsigt over hav og jungle. Nogle nævner vanskelig rumteknologi, lejlighedsvis støj eller Wi-Fi-problemer og varierende udsigter mellem Nord- og Sydtårnene.
Relaterede gæsteanmeldelser
8
Montez
6. dec. 2024
·
Overnattede 3 nætter
The property is superb. The staff are very welcoming and helpful. If any opportunity, it was with the internet service, each day we had to call to get new credentials to gain access. I would also consider staying in the South tower as it is the newer tower and is far enough from Garza Blanca (family resort) that you can fully enjoy the Adults only benefit. During our stay we were not able to enjoy a nap because we could hear kids screaming outside of our balcony. But hey, they're on vacation too. Just something to consider.
The property is superb. The staff are very welcoming and helpful. If any opportunity, it was with the internet service, each day we had to call to get new credentials to gain access. I would also consider staying in the South tower as it is the newer tower and is far enough from Garza Blanca (family resort) that you can fully enjoy the Adults only benefit. During our stay we were not able to enjoy a nap because we could hear kids screaming outside of our balcony. But hey, they're on vacation too. Just something to consider.
10
Jezer
18. sep. 2025
·
Overnattede 3 nætter
Beautiful hotel to stay. The infinity pool on the roof top is amazing with a drink and snacks. There are many restaurants as options to dine every night. The spa was great. I used the paddle board once and was fun. The breakfast buffet was delicious with many options for food. What we loved the most is the room. We have a hammock, hot tub, amzing view, mini bar, room service, with smart fixtures. We would like to stay again.
Beautiful hotel to stay. The infinity pool on the roof top is amazing with a drink and snacks. There are many restaurants as options to dine every night. The spa was great. I used the paddle board once and was fun. The breakfast buffet was delicious with many options for food. What we loved the most is the room. We have a hammock, hot tub, amzing view, mini bar, room service, with smart fixtures. We would like to stay again.
10
Andy
1. mar. 2025
·
Overnattede 10 nætter
Fourth stay for us at Mousai. Stellar, as always. Cannot say enough good things about Greta, our butler; Alan, the pool concierge; Ceasar and Christian who took care of us at breakfast several times; same for Pilar, the hostess; Omar, who took Alan‘s place mid-stay; and all the pool guys: Eduardo, Arturo, Gabriel, Jerry, Ignacio, and several others whose names I cannot currently recall. And of course, the bartenders. I don’t know their names, but that would make us anything we requested, including custom cocktails. I highly recommend.
Fourth stay for us at Mousai. Stellar, as always. Cannot say enough good things about Greta, our butler; Alan, the pool concierge; Ceasar and Christian who took care of us at breakfast several times; same for Pilar, the hostess; Omar, who took Alan‘s place mid-stay; and all the pool guys: Eduardo, Arturo, Gabriel, Jerry, Ignacio, and several others whose names I cannot currently recall. And of course, the bartenders. I don’t know their names, but that would make us anything we requested, including custom cocktails. I highly recommend.
10
Daniel J
20. apr. 2023
·
Overnattede 5 nætter
I like the lighting options in the room. The onyx lighting as well as the iPad and wall panel lighting controls are fun to operate as are the automatic sliding glass door window drapes. The automatic music option on wake up is neat. The temperature controls operate quite well. The shower and bathroom features are top notch; that being the bidet, the heated toilet seat and the overhead and handheld shower fixtures are easy to operate and fun to use. Having your own Jacuzzi and hammock in the in the large covered patio invites one to move in and relax in solitude and comfort.
I like the lighting options in the room. The onyx lighting as well as the iPad and wall panel lighting controls are fun to operate as are the automatic sliding glass door window drapes. The automatic music option on wake up is neat. The temperature controls operate quite well. The shower and bathroom features are top notch; that being the bidet, the heated toilet seat and the overhead and handheld shower fixtures are easy to operate and fun to use. Having your own Jacuzzi and hammock in the in the large covered patio invites one to move in and relax in solitude and comfort.
8
Rene'
10. jul. 2024
·
Overnattede 6 nætter
Property was beautiful! The all inclusive package was money well spent. The staff was amazing! The room was spacious with beautiful! ocean views! The only downside was room 6013. We heard constant banging, dragging, dropping etc. until 2-3am every night. It was so loud we thought they may be doing construction. The next morning we found out the room was directly under a restaurant. We made several complaints to the concierge with no resolution. Which was very disappointing & frustrating. If we didn’t have room 6013. The stay would’ve been a 10 out of 10
Property was beautiful! The all inclusive package was money well spent. The staff was amazing! The room was spacious with beautiful! ocean views! The only downside was room 6013. We heard constant banging, dragging, dropping etc. until 2-3am every night. It was so loud we thought they may be doing construction. The next morning we found out the room was directly under a restaurant. We made several complaints to the concierge with no resolution. Which was very disappointing & frustrating. If we didn’t have room 6013. The stay would’ve been a 10 out of 10
8
Anthony
22. okt. 2025
·
Overnattede 7 nætter
It is basically a fabulous place with wonderful service . . . but . . . everywhere you go the music is far too loud - in all the restaurants, at the rooftop pools. And the high-tech room was frustrating - the AC had a life of its own and keep resetting the temperature; figuring out the lights, the curtains was hard
It is basically a fabulous place with wonderful service . . . but . . . everywhere you go the music is far too loud - in all the restaurants, at the rooftop pools. And the high-tech room was frustrating - the AC had a life of its own and keep resetting the temperature; figuring out the lights, the curtains was hard
10
Christina
16. mar. 2023
·
Overnattede 3 nætter
The room and property were top notch. The staff was exceptionally friendly and helpful. Onsite night life was fun - live DJ and a Latin band at the roof deck on the weekends. Drinks were delicious but with a light pour on the alcohol so you get full before you get even a slight buzz. Food was fantastic. The only negative was that we were woken up every morning by loud noises that sounded like someone was throwing rocks in our shower. It's about 1.5 hours from Sayulita but a quick 15-20 minutes to the Malecon.
The room and property were top notch. The staff was exceptionally friendly and helpful. Onsite night life was fun - live DJ and a Latin band at the roof deck on the weekends. Drinks were delicious but with a light pour on the alcohol so you get full before you get even a slight buzz. Food was fantastic. The only negative was that we were woken up every morning by loud noises that sounded like someone was throwing rocks in our shower. It's about 1.5 hours from Sayulita but a quick 15-20 minutes to the Malecon.
10
Katelyn
25. jul. 2025
·
Overnattede 5 nætter
The staff was very friendly and helpful. The pool and grounds were beautiful. I would say the gym was adequate but nothing special for equipment. The room was very big, but has a lot of space that was poorly utilized. There could have been more storage for clothes and personal belongings. In our room one of the windows/motors for the automatic blinds was popping over and over again during the day. Our door didn’t shut on its own. These were small issues overall. The bed was very comfortable and the room automation was a great feature. Resort food was an 8/10. We had an excellent time and we will go back.
The staff was very friendly and helpful. The pool and grounds were beautiful. I would say the gym was adequate but nothing special for equipment. The room was very big, but has a lot of space that was poorly utilized. There could have been more storage for clothes and personal belongings. In our room one of the windows/motors for the automatic blinds was popping over and over again during the day. Our door didn’t shut on its own. These were small issues overall. The bed was very comfortable and the room automation was a great feature. Resort food was an 8/10. We had an excellent time and we will go back.
10
Jovi
12. okt. 2025
·
Overnattede 3 nætter
The property is a 5 diamond resort and they definitely live up to those expectations! Clean rooms and well-stocked mini bar. The staff were attentive, friendly, and very knowledgeable. The outdoor balcony on our ultra suite (6th floor, north tower) was TO DIE FOR!!! And both rooftop pools (north and south tower) had the best food. All restaurants on property were 10/10!!! NOI, DAO, and Hiroshi did not disappoint or miss a beat.
The property is a 5 diamond resort and they definitely live up to those expectations! Clean rooms and well-stocked mini bar. The staff were attentive, friendly, and very knowledgeable. The outdoor balcony on our ultra suite (6th floor, north tower) was TO DIE FOR!!! And both rooftop pools (north and south tower) had the best food. All restaurants on property were 10/10!!! NOI, DAO, and Hiroshi did not disappoint or miss a beat.
10
Charles David
27. sep. 2025
·
Overnattede 4 nætter
Beautiful ocean view. Hotel was very nice and comfortable. The room was excellent.
Beautiful ocean view. Hotel was very nice and comfortable. The room was excellent.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Servicen roses bredt som venlig og opmærksom, og butlerne fremhæves ofte. Gentagne klager omfatter aggressive salgsfremstød vedrørende medlemskab/timeshare, mersalg og lejlighedsvis langsom eller manglende opfølgning på anmodninger eller problemer ved indcheckning.
Relaterede gæsteanmeldelser
10
Andy
1. mar. 2025
·
Overnattede 10 nætter
Fourth stay for us at Mousai. Stellar, as always. Cannot say enough good things about Greta, our butler; Alan, the pool concierge; Ceasar and Christian who took care of us at breakfast several times; same for Pilar, the hostess; Omar, who took Alan‘s place mid-stay; and all the pool guys: Eduardo, Arturo, Gabriel, Jerry, Ignacio, and several others whose names I cannot currently recall. And of course, the bartenders. I don’t know their names, but that would make us anything we requested, including custom cocktails. I highly recommend.
Fourth stay for us at Mousai. Stellar, as always. Cannot say enough good things about Greta, our butler; Alan, the pool concierge; Ceasar and Christian who took care of us at breakfast several times; same for Pilar, the hostess; Omar, who took Alan‘s place mid-stay; and all the pool guys: Eduardo, Arturo, Gabriel, Jerry, Ignacio, and several others whose names I cannot currently recall. And of course, the bartenders. I don’t know their names, but that would make us anything we requested, including custom cocktails. I highly recommend.
10
Anthony
4. aug. 2025
·
Overnattede 4 nætter
We had a wonderful stay at Hotel Mousai From the moment we arrived, the front desk staff, bell service, and restaurant team provided excellent, attentive service that made us feel welcomed and well cared for. The property itself is beautiful and offers a relaxing, enjoyable atmosphere. On another note, we were disappointed by the persistent push to attend the 75-minute presentation. We kindly told Alejandro multiple times that we weren’t interested, yet he continued to text us, even saying this was how he fed his children. The next morning, we ran into him again and were met with the same pressure despite our clear “no.” We also noticed a slight decline in service once it was known that it was our last day. Overall, the hotel is stunning, and we would definitely recommend it and hope to return in the future. We just hope future visits are free from the overly aggressive sales approach.
We had a wonderful stay at Hotel Mousai From the moment we arrived, the front desk staff, bell service, and restaurant team provided excellent, attentive service that made us feel welcomed and well cared for. The property itself is beautiful and offers a relaxing, enjoyable atmosphere. On another note, we were disappointed by the persistent push to attend the 75-minute presentation. We kindly told Alejandro multiple times that we weren’t interested, yet he continued to text us, even saying this was how he fed his children. The next morning, we ran into him again and were met with the same pressure despite our clear “no.” We also noticed a slight decline in service once it was known that it was our last day. Overall, the hotel is stunning, and we would definitely recommend it and hope to return in the future. We just hope future visits are free from the overly aggressive sales approach.
10
Maryin
3. okt. 2025
·
Overnattede 4 nætter
My husband and I were celebrating our anniversary and our stay was excellent. The property itself is beautiful, full of lush trees and lots of greenery. The staff very friendly and helpful, they made our stay enjoyable. You literally get treated like royalty. I recommend paying extra for the all inclusive option since it comes with lots of perks including all food, beverages (both alcoholic and non alcoholic), access to all sister hotels nearby and activities. The only part I didn’t care much for was that the concierge staff kept pushing us to attend a meeting where they were pretty much trying to sale a yearly package/similar idea to a time share even after clearly stating we weren’t interested. I do understand that is their job to sale, but they were pretty persistent. Other than that our stay was very enjoyable and we are planning our next visit already!!! The amenities in this place are above amazing, they’re a 5 diamond hotel which is the highest rating they can get.
My husband and I were celebrating our anniversary and our stay was excellent. The property itself is beautiful, full of lush trees and lots of greenery. The staff very friendly and helpful, they made our stay enjoyable. You literally get treated like royalty. I recommend paying extra for the all inclusive option since it comes with lots of perks including all food, beverages (both alcoholic and non alcoholic), access to all sister hotels nearby and activities. The only part I didn’t care much for was that the concierge staff kept pushing us to attend a meeting where they were pretty much trying to sale a yearly package/similar idea to a time share even after clearly stating we weren’t interested. I do understand that is their job to sale, but they were pretty persistent. Other than that our stay was very enjoyable and we are planning our next visit already!!! The amenities in this place are above amazing, they’re a 5 diamond hotel which is the highest rating they can get.
4
Douglas
10. nov. 2023
·
Overnattede 7 nætter
This was the nicest hotel room I’ve ever stayed in, but unfortunately the service was very, very lacking. My wife got food poisoning there and I needed some supplies like extra Gatorade to keep her hydrated. I would have to call 4-5 times and then walk down to the front desk to get anything accomplished. I was very frustrated after this happened several times so I asked for a manager. They were apparently “in a meeting” for rest of our stay, as I kept asking and kept getting this same line every day. When we checked out, the guy at the front desk asked if anyone ever followed up with us, and I said I just gave up trying. It’s sad because I would love to come back here and try it again if my wife wasn’t sick, but the service experience ruined it for us.
This was the nicest hotel room I’ve ever stayed in, but unfortunately the service was very, very lacking. My wife got food poisoning there and I needed some supplies like extra Gatorade to keep her hydrated. I would have to call 4-5 times and then walk down to the front desk to get anything accomplished. I was very frustrated after this happened several times so I asked for a manager. They were apparently “in a meeting” for rest of our stay, as I kept asking and kept getting this same line every day. When we checked out, the guy at the front desk asked if anyone ever followed up with us, and I said I just gave up trying. It’s sad because I would love to come back here and try it again if my wife wasn’t sick, but the service experience ruined it for us.
8
Cassie
18. mar. 2025
·
Overnattede 3 nætter
Second time staying here and everything was great except one setback. After room was cleaned mini bar was not restocked. Found housekeeper and asked to have water re filled in mini bar seeing room was cleaned but mini bar wasn’t restocked, she said no problem give her a minute and she’ll be right back, this was 4 pm. 5 o clock she never returned, called front desk to explain they said so sorry somewhere will be there shortly, never showed up. Called back at 1800 and once again they said someone would be right there, 1930 nobody had showed up yet. Went down to front desk at 2000 to explain we been trying to get mini fridge restocked sense 1600 and all we cared about was water seeing we had none and can’t drink outta tap. They gave us two warm waters and said someone would be up shortly. Explained we were tired and wanted to just go to bed seeing we been out all day and just wanted a few more waters and didn’t want to be bothered as we were tired. They insisted and had someone in our room within 10 min to restock our fridge. After housekeeping was done we noticed they did not give us any water which was our number one request, housekeeper apologized and had to go get water and come back. Very disappointing that getting water turned into over four hours, did not feel like a luxury resort. With that said even with this setback all staff we encountered were extremely polite and professional around property, they truly make you feel special, but 4 hours for water a let down
Second time staying here and everything was great except one setback. After room was cleaned mini bar was not restocked. Found housekeeper and asked to have water re filled in mini bar seeing room was cleaned but mini bar wasn’t restocked, she said no problem give her a minute and she’ll be right back, this was 4 pm. 5 o clock she never returned, called front desk to explain they said so sorry somewhere will be there shortly, never showed up. Called back at 1800 and once again they said someone would be right there, 1930 nobody had showed up yet. Went down to front desk at 2000 to explain we been trying to get mini fridge restocked sense 1600 and all we cared about was water seeing we had none and can’t drink outta tap. They gave us two warm waters and said someone would be up shortly. Explained we were tired and wanted to just go to bed seeing we been out all day and just wanted a few more waters and didn’t want to be bothered as we were tired. They insisted and had someone in our room within 10 min to restock our fridge. After housekeeping was done we noticed they did not give us any water which was our number one request, housekeeper apologized and had to go get water and come back. Very disappointing that getting water turned into over four hours, did not feel like a luxury resort. With that said even with this setback all staff we encountered were extremely polite and professional around property, they truly make you feel special, but 4 hours for water a let down
10
Carrie
31. jul. 2025
·
Overnattede 4 nætter
I cannot speak highly enough of Hotel Mousai. The staff was incredible, the food was yummy, the rooms and views were amazing. Everything was so clean and elegant and they treated us like Royalty.
I cannot speak highly enough of Hotel Mousai. The staff was incredible, the food was yummy, the rooms and views were amazing. Everything was so clean and elegant and they treated us like Royalty.
4
Alexander
3. apr. 2024
·
Overnattede 5 nætter
Now I had my third visit to this hotel and with my next visit the hotel is getting worse and worse in service! The service is always very long: Check-in: we arrived at the hotel and no one greeted us, we wait 30 minutes, we do not have the opportunity to have a drink. Check-out: there is only one employee and we wait again for 20 minutes! We go to breakfast every day and again wait 20 minutes to place an order and again wait 30-50 minutes for our cooked breakfast to be delivered to the table! We make a dinner reservation, come to the restaurant and again wait 15-45 minutes! We arrive at the roof top-pool and again there is a problem: there are no free sun loungers, again we wait for at least an hour sitting on chairs. But a bad surprise from the hotel was waiting for us ahead!!! on the day of our check-out, after 12 noon we are not able to get a drink, even plain water, get a snack and eat! I have never experienced this in any hotel in Mexico! We will never return to this hotel again and we do not advise our friends and other people to come to this hotel. The hotel staff does not react in any way to complaints from customers! I told the employee that I would not leave a bed review for the hotel, but he told me anyway!
Now I had my third visit to this hotel and with my next visit the hotel is getting worse and worse in service! The service is always very long: Check-in: we arrived at the hotel and no one greeted us, we wait 30 minutes, we do not have the opportunity to have a drink. Check-out: there is only one employee and we wait again for 20 minutes! We go to breakfast every day and again wait 20 minutes to place an order and again wait 30-50 minutes for our cooked breakfast to be delivered to the table! We make a dinner reservation, come to the restaurant and again wait 15-45 minutes! We arrive at the roof top-pool and again there is a problem: there are no free sun loungers, again we wait for at least an hour sitting on chairs. But a bad surprise from the hotel was waiting for us ahead!!! on the day of our check-out, after 12 noon we are not able to get a drink, even plain water, get a snack and eat! I have never experienced this in any hotel in Mexico! We will never return to this hotel again and we do not advise our friends and other people to come to this hotel. The hotel staff does not react in any way to complaints from customers! I told the employee that I would not leave a bed review for the hotel, but he told me anyway!
10
Andrew
24. aug. 2025
·
Overnattede 2 nætter
Mousai is everything it advertises online + so much more. Staff was incredibly hospitable and warm. Greta was our butler and Benna osvaldo ricardo were all amazing at helping to make our short stay unforgettable. Outstanding job Mousai- you’ve made an imprint of the beautiful puerto vallarta in our hearts for life. Can’t wait to return in November!!
Mousai is everything it advertises online + so much more. Staff was incredibly hospitable and warm. Greta was our butler and Benna osvaldo ricardo were all amazing at helping to make our short stay unforgettable. Outstanding job Mousai- you’ve made an imprint of the beautiful puerto vallarta in our hearts for life. Can’t wait to return in November!!
2
Genaro
21. apr. 2025
·
Overnattede 5 nætter
Very bad customer service the ac broke in the middle of the night and there was no one in the front desk and no one will answer the phone ...... very bad for an ultra corner suite 800 dls a night ..... this was my second time there b im never going back
Very bad customer service the ac broke in the middle of the night and there was no one in the front desk and no one will answer the phone ...... very bad for an ultra corner suite 800 dls a night ..... this was my second time there b im never going back
8
Jacob
15. sep. 2025
·
Overnattede 3 nætter
We loved everything the resort had to offer. The north tower was amazing. We had the ultra corner suite and the rooms and views were amazing. The food was good. There was only a couple things we didn’t like. One being when we first got there. They were very insistent at check in to get us to go on a tour of the resort and try to get us to book a future vacation. We were there a short time and didn’t want to waste time do that but they kept trying multiple times. Another thing we disliked is that. We paid for the all inclusive but it wasn’t really all inclusive. If you wanted fancier or more premium food or alcohol. It was an extra charge. While there was still great options on the menu. Half the menu was an up charge at the restaurants. Overall it was a great time and experience. We would go back.
We loved everything the resort had to offer. The north tower was amazing. We had the ultra corner suite and the rooms and views were amazing. The food was good. There was only a couple things we didn’t like. One being when we first got there. They were very insistent at check in to get us to go on a tour of the resort and try to get us to book a future vacation. We were there a short time and didn’t want to waste time do that but they kept trying multiple times. Another thing we disliked is that. We paid for the all inclusive but it wasn’t really all inclusive. If you wanted fancier or more premium food or alcohol. It was an extra charge. While there was still great options on the menu. Half the menu was an up charge at the restaurants. Overall it was a great time and experience. We would go back.
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Lokation
Naturskøn beliggenhed på en bakketop med storslået udsigt over bugten og junglen; sporvogne forbinder områder og søsterhoteller. Der er en køretur på 15-20 minutter til byen, og det er ikke muligt at gå; adgang til stranden er ned ad bakken og lille/stened.
Relaterede gæsteanmeldelser
10
Ricardo
21. jul. 2024
·
Overnattede 4 nætter
Beautiful property built in the middle of a jungle, such a great spot with a pretty but small beach. Built for a very relaxing vacation with plenty to do. Staff are absolutely amazing and you’ll never want for anything. Food/drink are 10/10. Not a party scene relatively quiet. Lots of bugs outside make their way into hotel if that scares you.
Beautiful property built in the middle of a jungle, such a great spot with a pretty but small beach. Built for a very relaxing vacation with plenty to do. Staff are absolutely amazing and you’ll never want for anything. Food/drink are 10/10. Not a party scene relatively quiet. Lots of bugs outside make their way into hotel if that scares you.
8
Soroush
11. sep. 2023
·
Overnattede 3 nætter
Friendly staff, very nice location. Good experience overall
Friendly staff, very nice location. Good experience overall
10
Alejandro
3. jan. 2025
·
Overnattede 5 nætter
Es muy lindo. Recomiendo que aclaren que si bien tiene playa no es recomendable nadar en el mar. No hay arena amigable, es una superficie de pura piedra. Mi esposo se lesionó el pie y el botiquín de primeros auxilios no tenía lo indispensable. Dicho esto, Mousai es una belleza. El entorno natural es mágico, las habitaciones son de primer orden y la amabilidad del personal es insuperable. La piscina y restaurantes del rooftop son 10/10. Atención, vistas, instalaciones, bebidas y comidas excelentes Fueron unas vacaciones que no olvidaremos.
Es muy lindo. Recomiendo que aclaren que si bien tiene playa no es recomendable nadar en el mar. No hay arena amigable, es una superficie de pura piedra. Mi esposo se lesionó el pie y el botiquín de primeros auxilios no tenía lo indispensable. Dicho esto, Mousai es una belleza. El entorno natural es mágico, las habitaciones son de primer orden y la amabilidad del personal es insuperable. La piscina y restaurantes del rooftop son 10/10. Atención, vistas, instalaciones, bebidas y comidas excelentes Fueron unas vacaciones que no olvidaremos.
10
JD
29. jun. 2025
·
Overnattede 2 nætter
30 minutes from airport, amazing views of ocean at Mousai resort, have access to other hotels on Garza Blanca property, great food, great service, perfect for relaxing!
30 minutes from airport, amazing views of ocean at Mousai resort, have access to other hotels on Garza Blanca property, great food, great service, perfect for relaxing!
10
Amy
18. aug. 2025
·
Overnattede 3 nætter
Not walkable. Not close enough to the beach
Not walkable. Not close enough to the beach
10
Luis Antonio
16. nov. 2023
·
Overnattede 2 nætter
This hotel is amazing, great amenities, incredible views (including the rooms), and the service is impeccable. The location is a bit outside from Vallarta proper (15-20 min) so I would highly recommend getting the all-inclusive option so you don't have to head into Vallarta all the time. Rooftop pools are absolutely great and Dao (Chinese Cuisine) is a must.
This hotel is amazing, great amenities, incredible views (including the rooms), and the service is impeccable. The location is a bit outside from Vallarta proper (15-20 min) so I would highly recommend getting the all-inclusive option so you don't have to head into Vallarta all the time. Rooftop pools are absolutely great and Dao (Chinese Cuisine) is a must.
8
Shabnam
24. okt. 2023
·
Overnattede 3 nætter
Positive: Excellent staff, great views, different food options, comfortable room. Negative: Some minor problems such as hot tub in the room not working property, no creamer & stirrer for in room coffee, bathroom amenities did not get replaced after usage. Good to know: Beach is not walking distance and not adults only.
Positive: Excellent staff, great views, different food options, comfortable room. Negative: Some minor problems such as hot tub in the room not working property, no creamer & stirrer for in room coffee, bathroom amenities did not get replaced after usage. Good to know: Beach is not walking distance and not adults only.
10
Deepak
19. okt. 2023
·
Overnattede 2 nætter
The views are awesome. The rooms are large, luxurious and clean. The staff is very friendly. If you want a quiet place to stay, this is great but if you prefer hustle and bustle, look at something in downtown area
The views are awesome. The rooms are large, luxurious and clean. The staff is very friendly. If you want a quiet place to stay, this is great but if you prefer hustle and bustle, look at something in downtown area
10
Sandra Gayle
13. sep. 2024
·
Overnattede 8 nætter
There was always someone right there when you needed anything. The property is beautiful beyond words and very well kept up not a leaf out of place. The staff is just remarkable they watch you and if they see that they feel you they need you. They are right there. The food was good at the hotel. There were several options which was very nice. If I were to say, anything, was detracted from the beauty and the service we got would be how long the ride was between the hotel and town
There was always someone right there when you needed anything. The property is beautiful beyond words and very well kept up not a leaf out of place. The staff is just remarkable they watch you and if they see that they feel you they need you. They are right there. The food was good at the hotel. There were several options which was very nice. If I were to say, anything, was detracted from the beauty and the service we got would be how long the ride was between the hotel and town
8
Hazar
3. apr. 2024
·
Overnattede 3 nætter
Great, clean and amazingly beautiful property, suites are beautiful, luxury and super clean, customer service is average and not a 5 stars hotel, make sure you reserve for dinning at the restaurants before you arrive, otherwise it won’t be available, staff are average not exceptional it would be a perfect 10 if they had a better management in some of the areas. The property is about 20 minutes drive from the city center. Not walkable
Great, clean and amazingly beautiful property, suites are beautiful, luxury and super clean, customer service is average and not a 5 stars hotel, make sure you reserve for dinning at the restaurants before you arrive, otherwise it won’t be available, staff are average not exceptional it would be a perfect 10 if they had a better management in some of the areas. The property is about 20 minutes drive from the city center. Not walkable
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Spisning
Den samlede madkvalitet får stærke anmeldelser på tværs af flere restauranter og rooftops. Almindelige forbehold omfatter vanskelige reservationer og ekstra gebyrer for premium-varer, selv på all-inclusive-pakker; nogle rapporterer ujævne oplevelser på specifikke steder.
Relaterede gæsteanmeldelser
10
Selena
2. jan. 2025
·
Overnattede 4 nætter
Wonderful resort with incredible staff. Food is best I had had at an all inclusive resort.
Wonderful resort with incredible staff. Food is best I had had at an all inclusive resort.
10
Katharina
4. jul. 2025
·
Overnattede 7 nætter
We enjoyed the food, the roof top pool/bar. We also enjoyed our breakfast at Blanco Blue with Alexis and Ronaldo serving us. They did a wonderful job.
We enjoyed the food, the roof top pool/bar. We also enjoyed our breakfast at Blanco Blue with Alexis and Ronaldo serving us. They did a wonderful job.
8
Wendy
2. dec. 2024
·
Overnattede 5 nætter
This reservation was made through Expedia for my boyfriend’s birthday week. Our stay would be 6 days five nights. He enjoys lounging by the pool, jacuzzi, and beach as well as the convenience of having all inclusive. After reviewing many resorts i thought the best option for us would be Hotel Mousai, as the restaurants from its sister resort, Garza Blanca was said to be included in this the all inclusive. I am not one to bash a business but they need to be more transparent about their pricing. I ended up paying one price, which was all ready in the high end, only to be told it would be another grand for the all inclusive option. By the time I was told, it was too late to cancel without being charged fees. Mousai is beautiful non the less, I would have stayed in the infinity pool the entire time. The outdoor jacuzzi is amazing as well. The bidet toilet seats are a great touch in every bathroom you use in the facility. Staff is friendly, gym is kept clean. Room service was disappointing. No refill in coffee pods even after calling receptionist to refill. Room service was inconsistent. Bocados steakhouse was disappointing, my boyfriend is a steak fan and was eager to dine there. Service was not good at Bocados. Not attentive. We chose to upgrade to their other steakhouse, Karuma for his birthday dinner. Again, they need to be more transparent on what you are paying extra for. Dinner at Karuma had good service and quality food. Waterfall tour and kayak tour were the best!
This reservation was made through Expedia for my boyfriend’s birthday week. Our stay would be 6 days five nights. He enjoys lounging by the pool, jacuzzi, and beach as well as the convenience of having all inclusive. After reviewing many resorts i thought the best option for us would be Hotel Mousai, as the restaurants from its sister resort, Garza Blanca was said to be included in this the all inclusive. I am not one to bash a business but they need to be more transparent about their pricing. I ended up paying one price, which was all ready in the high end, only to be told it would be another grand for the all inclusive option. By the time I was told, it was too late to cancel without being charged fees. Mousai is beautiful non the less, I would have stayed in the infinity pool the entire time. The outdoor jacuzzi is amazing as well. The bidet toilet seats are a great touch in every bathroom you use in the facility. Staff is friendly, gym is kept clean. Room service was disappointing. No refill in coffee pods even after calling receptionist to refill. Room service was inconsistent. Bocados steakhouse was disappointing, my boyfriend is a steak fan and was eager to dine there. Service was not good at Bocados. Not attentive. We chose to upgrade to their other steakhouse, Karuma for his birthday dinner. Again, they need to be more transparent on what you are paying extra for. Dinner at Karuma had good service and quality food. Waterfall tour and kayak tour were the best!
10
Roxana
6. feb. 2025
·
Overnattede 3 nætter
Wonderful hotel. Excellent service and great food. Would have liked to see more of an authentic Mexican restaurant.
Wonderful hotel. Excellent service and great food. Would have liked to see more of an authentic Mexican restaurant.
10
Paraveen M
17. apr. 2025
·
Overnattede 4 nætter
Good property, good food
Good property, good food
10
Sandy
12. jul. 2024
·
Overnattede 3 nætter
This hotel was beautiful. All the staff were amazing. The only problem we had was we paid for all inclusive and we couldn't get reservations for half the restaurants in the property because everything was booked.
This hotel was beautiful. All the staff were amazing. The only problem we had was we paid for all inclusive and we couldn't get reservations for half the restaurants in the property because everything was booked.
6
Jessica
30. apr. 2025
·
Overnattede 5 nætter
This is a great property the food is ok but the drinks were amazing. Dont get the Wagyu steak at the Chinese restaurant it is 372.00 american and it came out gray and tasted weird. The rooms are insane and amazing.
This is a great property the food is ok but the drinks were amazing. Dont get the Wagyu steak at the Chinese restaurant it is 372.00 american and it came out gray and tasted weird. The rooms are insane and amazing.
8
Athinela
13. dec. 2024
·
Overnattede 5 nætter
We had a great time at Hotel Mousai North Tower. All staff was very attentive and provided great customer service. Noi & Dao were the best restaurants on site. Steakhouse & Hiroshi have room for improvements.
We had a great time at Hotel Mousai North Tower. All staff was very attentive and provided great customer service. Noi & Dao were the best restaurants on site. Steakhouse & Hiroshi have room for improvements.
8
Jacob
15. sep. 2025
·
Overnattede 3 nætter
We loved everything the resort had to offer. The north tower was amazing. We had the ultra corner suite and the rooms and views were amazing. The food was good. There was only a couple things we didn’t like. One being when we first got there. They were very insistent at check in to get us to go on a tour of the resort and try to get us to book a future vacation. We were there a short time and didn’t want to waste time do that but they kept trying multiple times. Another thing we disliked is that. We paid for the all inclusive but it wasn’t really all inclusive. If you wanted fancier or more premium food or alcohol. It was an extra charge. While there was still great options on the menu. Half the menu was an up charge at the restaurants. Overall it was a great time and experience. We would go back.
We loved everything the resort had to offer. The north tower was amazing. We had the ultra corner suite and the rooms and views were amazing. The food was good. There was only a couple things we didn’t like. One being when we first got there. They were very insistent at check in to get us to go on a tour of the resort and try to get us to book a future vacation. We were there a short time and didn’t want to waste time do that but they kept trying multiple times. Another thing we disliked is that. We paid for the all inclusive but it wasn’t really all inclusive. If you wanted fancier or more premium food or alcohol. It was an extra charge. While there was still great options on the menu. Half the menu was an up charge at the restaurants. Overall it was a great time and experience. We would go back.
10
Jovi
12. okt. 2025
·
Overnattede 3 nætter
The property is a 5 diamond resort and they definitely live up to those expectations! Clean rooms and well-stocked mini bar. The staff were attentive, friendly, and very knowledgeable. The outdoor balcony on our ultra suite (6th floor, north tower) was TO DIE FOR!!! And both rooftop pools (north and south tower) had the best food. All restaurants on property were 10/10!!! NOI, DAO, and Hiroshi did not disappoint or miss a beat.
The property is a 5 diamond resort and they definitely live up to those expectations! Clean rooms and well-stocked mini bar. The staff were attentive, friendly, and very knowledgeable. The outdoor balcony on our ultra suite (6th floor, north tower) was TO DIE FOR!!! And both rooftop pools (north and south tower) had the best food. All restaurants on property were 10/10!!! NOI, DAO, and Hiroshi did not disappoint or miss a beat.
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10
Mao
21. jul. 2026
·
Overnattede 3 nætter
The best all inclusive I’ve ever had and I I’m not a big fan of all inclusive resort because of the quality.
The best all inclusive I’ve ever had and I I’m not a big fan of all inclusive resort because of the quality.
6
Juliana
21. jul. 2026
·
Overnattede 2 nætter
Creo que falta mucho en atención a cliente El hotel no estaba lleno y servicio lento Restaurantes no había lugares por que ya reservaron la semana y uno que llega un viernes no cena ? Para tener 5 estrellas les falta mucho Una cucaracha en la habitación Entre más detalles
Creo que falta mucho en atención a cliente El hotel no estaba lleno y servicio lento Restaurantes no había lugares por que ya reservaron la semana y uno que llega un viernes no cena ? Para tener 5 estrellas les falta mucho Una cucaracha en la habitación Entre más detalles
2
Robin
18. jul. 2026
·
Overnattede 6 nætter
They stole the deposit. And they have tricks around it to not give it back.
They stole the deposit. And they have tricks around it to not give it back.
10
Negar Dehghan
18. jul. 2026
·
Overnattede 5 nætter
We absolutely loved this hotel, amenities are great and staff are friendly. They have the best breakfast bar and restaurants. I highly recommend it.
We absolutely loved this hotel, amenities are great and staff are friendly. They have the best breakfast bar and restaurants. I highly recommend it.
10
EVERARDO
18. jul. 2026
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Overnattede 7 nætter
My husband and I went to celebrate our 26th wedding anniversary, it was our first time staying at a 5 diamond resort and we are extremely impressed! All the staff were amazing and made us feel welcome throughout our entire stay. Delicious food on all their restaurants, however our favorite one was the Peruvian restaurant Misika. All the amenities were amazing. Will definitely be back.
My husband and I went to celebrate our 26th wedding anniversary, it was our first time staying at a 5 diamond resort and we are extremely impressed! All the staff were amazing and made us feel welcome throughout our entire stay. Delicious food on all their restaurants, however our favorite one was the Peruvian restaurant Misika. All the amenities were amazing. Will definitely be back.
Overnatningsstedets retninglinjer
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Priser for kommende datoer
november 2026
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december 2026
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-11-05: 495.69158197045897USD
- 2026-11-06: 495.69158197045897USD
- 2026-11-07: 495.69158197045897USD
- 2026-11-08: 484.74185155371094USD
- 2026-11-09: 541.8516901713867USD
- 2026-11-10: 484.74185155371094USD
- 2026-11-11: 523.8797820483398USD
- 2026-11-12: 484.74185155371094USD
- 2026-11-13: 484.74185155371094USD
- 2026-11-14: 546.8411223325195USD
- 2026-11-15: 513.9108974106446USD
- 2026-11-16: 484.74185155371094USD
- 2026-11-17: 484.74185155371094USD
- 2026-11-18: 484.74185155371094USD
- 2026-11-19: 484.74185155371094USD
- 2026-11-20: 484.74185155371094USD
- 2026-11-21: 484.74185155371094USD
- 2026-11-22: 622.1094071499024USD
- 2026-11-23: 622.1094071499024USD
- 2026-11-24: 622.1094071499024USD
- 2026-11-25: 622.1094071499024USD
- 2026-11-26: 622.1094071499024USD
- 2026-11-27: 622.1094071499024USD
- 2026-11-28: 622.1094071499024USD
- 2026-11-29: 484.74185155371094USD
- 2026-11-30: 484.74185155371094USD
- 2026-12-01: 484.74185155371094USD
- 2026-12-02: 484.74185155371094USD
- 2026-12-03: 495.69158197045897USD
- 2026-12-04: 495.69158197045897USD
- 2026-12-05: 495.69158197045897USD
- 2026-12-06: 484.74185155371094USD
- 2026-12-07: 484.74185155371094USD
- 2026-12-08: 484.74185155371094USD
- 2026-12-09: 484.74185155371094USD
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 484.74185155371094USD
- 2026-12-14: 484.74185155371094USD
- 2026-12-15: 484.74185155371094USD
- 2026-12-16: 484.74185155371094USD
- 2026-12-17: 484.74185155371094USD
- 2026-12-18: 484.74185155371094USD
- 2026-12-19: 484.74185155371094USD
- 2026-12-20: 484.74185155371094USD
- 2026-12-21: 484.74185155371094USD
- 2026-12-22: 484.74185155371094USD
- 2026-12-23: 989.8922264077148USD
- 2026-12-24: 989.8922264077148USD
- 2026-12-25: 989.8922264077148USD
- 2026-12-26: 989.8922264077148USD
- 2026-12-27: 989.8922264077148USD
- 2026-12-28: 989.8922264077148USD
- 2026-12-29: 1075.7203162265625USD
- 2026-12-30: 989.8922264077148USD
- 2026-12-31: 1075.7203162265625USD
- 2027-01-01: 1189.1347832958984USD
- 2027-01-02: 910.7902389272462USD
- 2027-01-03: 910.7902389272462USD
- 2027-01-04: 550.4403024082031USD
- 2027-01-05: 550.4403024082031USD
Dette overnatningssted tilbyder transport fra lufthavnen (kan medføre tillægsgebyr). Gæster, som vil arrangere transport, skal kontakte overnatningsstedet 48 timer før ankomst via kontaktoplysningerne i reservationsbekræftelsen. Dette overnatningssted tilbyder ikke indtjekning efter lukketid. Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, mindst 48 timer før du ankommer, for at arrangere indtjekning. Gæster modtager en e-mail med indtjekningsinstruktioner inden for 48 timer inden ankomst. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm og sikkerhedsalarm
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Reservationer er påkrævet for spabehandlinger. Reservationer kan foretages ved at kontakte dette resort inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Gæster under 18 år er ikke tilladt på dette overnatningssted kun for voksne.
- Kun registrerede gæster kan opholde sig på værelserne.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Det anbefales at have en bil for at komme til og fra dette overnatningssted.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
- Gebyr for komplet morgenmad: Mellem 25 og 100 USD pr. person (cirkapriser)
- Gebyr for lufthavnstransport: 130 USD pr. køretøj (varighed: retur, maks. antal personer: 5)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Spa/Jacuzzi
Damprum
Massage
Spa og wellnesscenter
Kropsbehandlinger
Ansigtsbehandlinger
Morgenmad på værelset
Allergivenlige værelser til rådighed
Kun voksne
Beach Sun Loungers
Snack Bar/Deli
Serviceydelser
Turistservice
Renseri
Rengøring
Beværtningsfaciliteter
Valutaveksling
Sikkerhedsboks
Hæveautomat
Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Concierge Services
Aktiviteter
Swimmingpool
Tennisbaner
Privat strand
Have
Strand - i nærheden
Kanotur
Vandreture
Udendørs pool
Udendørs opvarmet pool
Livemusik
Evening Entertainment
Udendørs møbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Parkering
Parkering
Transport til/Fra lufthavn
Overvåget parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi