Name: Baymont Inn and Suites Douglasville Atlanta
Address: 8315 Cherokee Blvd., Douglasville, Georgia, United States of America, Douglasville, Georgia, US
Rating: 5.64

What guests think

At Baymont Inn and Suites Douglasville Atlanta, reviews are mixed, with many citing serious cleanliness issues—strong odors, pests, and stained or worn linens—alongside occasional praise for friendly staff and a few comments about comfortable or spacious rooms.

Service is inconsistent, with reports of after-hours lobby closures, variable check-in/check-out experiences, and deposit or billing frustrations. Facilities show limitations, including no elevator, water problems, and some amenities reported out of order, with some guests disturbed by hallway noise. Breakfast is described as minimal compared with online photos, largely limited to cereal and packaged items. Expect a basic budget stay with uneven upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews note there is no elevator and report water issues; some amenities were also described as out of order.

Related guest reviews

2

Terry

Sep 7, 2023

·

Stayed 1 night

Roaches, hair dryer didn’t work and was melted I have pictures of it, and only2 light bulbs in bathroom very dark to get ready

2

Clarissa

May 30, 2023

·

Stayed 4 nights

There's no elevator,I had to carry all my bags up 2 flights of stairs.i booked online and was told I still needed to pay a security deposit for what? I had a knee appointment on Friday the 26 th if may no elevator ever night I stayed a couple fought, slam doors,the place smell like weed, and piss.my sheets were nasty the hall floors were never vacuumed this place is horrible I want stay here again.when I checked out a day early the clerk still said what about the security deposit are u kidding me.dont stay here it's a 0 rating for me.

6

Judith

Jul 15, 2022

·

Stayed 1 night

It was kind of run-down vending machines did not work they turn the pool into exercise room too many people running the hallways that live there so I can pot

2

Kelsea

Apr 24, 2023

·

Stayed 2 nights

The water in the tub came out black, then I saw a roach and there was stitch of odor left on my clothes when I got back home. Worst hotel I’ve ever stayed in. The hotel front desk was nice but when it was time to check out she wasn’t as friendly. I won’t stay here anymore.

2

ernest

Sep 2, 2025

·

Stayed 1 night

It wasnt what it said online. The washer and dryer didnt work. You couldnt go through the lobby after a certain time. You had to go all the way around and go to the window to get service. My last time going there

4

Therese

Mar 18, 2023

·

Stayed 1 night

There was no waste basket in the room at all. There was no kleenex in the container at all. Dead bugs on the floor, one crawling on the tv screen. The side of the bathtub was dirty. Hallway stinks.

6

Brenda

May 10, 2023

·

Stayed 1 night

To difficult getting in and smelled like a skunk

6

Latasha

Apr 23, 2023

·

Stayed 1 night

The room was smaller compared to the rooms at other Baymont locations. The amenities were not up to standard.

2

geraldine

Jun 12, 2024

·

Stayed 1 night

No hot water. 2 people breaking in someone car. Police was called. they caught the people that broke into the car. room could use some update.

4

Monica

May 1, 2023

·

Stayed 2 nights

The hallways smelled like cigarette smoke, no elevator. The 1st room they gave me had blood stain on it. I had to go to the front desk to get my own sheets and towels

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Cleanliness

Many guests report strong odors, pests, stained or burned linens, and dirty bathrooms and hallways; a few say their rooms were clean.

Related guest reviews

2

Debra

Dec 21, 2024

·

Stayed 1 night

I want a refund because when I walked it had a terrible smell and the man there told me. That we didn’t have a reservation. He could not take my reservation.

4

Michael

Jun 17, 2024

·

Stayed 1 night

The service was very basic as far as friendliness and that's ok but when I got to my room and saw the ripped up couch I immediately knew to stay away. Then that night I saw 2 roaches and one was a baby.

4

Angelica

Jul 5, 2023

·

Stayed 2 nights

Very dirty bathroom 🛁 and according to it was a non-smoking area and there was a lot of marijuana and not very pleasant

2

Kelsea

Apr 24, 2023

·

Stayed 2 nights

The water in the tub came out black, then I saw a roach and there was stitch of odor left on my clothes when I got back home. Worst hotel I’ve ever stayed in. The hotel front desk was nice but when it was time to check out she wasn’t as friendly. I won’t stay here anymore.

2

William

Oct 18, 2023

·

Stayed 5 nights

Musty smell opening door. 2 rooms i took. Second room better. Killed a cockroach. Running under the bed across the room. Cigarette burns in bedding. Room taxes as much as room. Furniture worn. Slept with lights on . Security boy open carried a firearm. He needed a uniform and a security badge. Mentioned it was because of the prison was so close and people come here to visit prisoners.

2

semaja

Jul 3, 2023

·

Stayed 3 nights

I did not like dirty room. I left and got a refund.

4

Therese

Mar 18, 2023

·

Stayed 1 night

There was no waste basket in the room at all. There was no kleenex in the container at all. Dead bugs on the floor, one crawling on the tv screen. The side of the bathtub was dirty. Hallway stinks.

2

Rob

Jun 16, 2022

·

Stayed 2 nights

Nastiness places I have ever stayed! Tampon in the heater. My wife wouldnt get underneath the blankets. Said she sleep in car first.

4

Teresa

Jul 28, 2023

·

Stayed 2 nights

This property needs to be thoroughly cleaned, the baseboards in the room are very dirty, the exterior or the property has trash that needs to be picked up, the carpet inside the bldg is soiled, my family and I occupied several rooms and in one of their rooms was roaches

4

Monica

May 1, 2023

·

Stayed 2 nights

The hallways smelled like cigarette smoke, no elevator. The 1st room they gave me had blood stain on it. I had to go to the front desk to get my own sheets and towels

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AI-generated summary based on recent guest reviews

Rooms

Room quality varies: some found them spacious or comfortable, while others cite dated or worn furnishings and disruptive hallway noise.

Related guest reviews

2

Clarissa

May 30, 2023

·

Stayed 4 nights

There's no elevator,I had to carry all my bags up 2 flights of stairs.i booked online and was told I still needed to pay a security deposit for what? I had a knee appointment on Friday the 26 th if may no elevator ever night I stayed a couple fought, slam doors,the place smell like weed, and piss.my sheets were nasty the hall floors were never vacuumed this place is horrible I want stay here again.when I checked out a day early the clerk still said what about the security deposit are u kidding me.dont stay here it's a 0 rating for me.

10

Timothy

Nov 7, 2023

·

Stayed 1 night

Really nice and helpful staff and great rooms had a awesome experience 10/10

10

Tiffany

Mar 22, 2023

·

Stayed 3 nights

Very quiet

8

Joy

Oct 9, 2023

·

Stayed 1 night

The rooms are spacious, i wasn't expecting to pay a deposit for the room i booked online through expedia so i felt blindsided by that and i was told i would gwt it refunded in the morning, but when we checked out we were told the refund would be in our account in an hour. I called the hotel to find out the refund was never issued.

10

Kenyon

Apr 26, 2024

·

Stayed 2 nights

Comfortable and very relaxing

4

Syreeta

Aug 31, 2025

·

Stayed 1 night

They had children staying in rooms, running through the hallway, screaming and yelling until about 3 o’clock in the morning I have twins, they were trying to sleep all through the noise

6

Latasha

Apr 23, 2023

·

Stayed 1 night

The room was smaller compared to the rooms at other Baymont locations. The amenities were not up to standard.

6

PAULETTE

Dec 19, 2022

·

Stayed 2 nights

It was just ok i would not go back they need to update the place

2

Antoinette

Sep 4, 2025

·

Stayed 1 night

The carpet in the halls smelled very bad. They definitely need to replace,. Room was okay for the price. Bed was comfy.

4

Sieeda

May 1, 2023

·

Stayed 2 nights

Unfortunately the inside of the door looks like somebody broke in it was clean the staff was not friendly it's like a 50-60 situation if I go back

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AI-generated summary based on recent guest reviews

Service

Service is inconsistent, with reports of lobby closures, variable check-in/out experiences, and deposit or billing issues.

Related guest reviews

2

Debra

Dec 21, 2024

·

Stayed 1 night

I want a refund because when I walked it had a terrible smell and the man there told me. That we didn’t have a reservation. He could not take my reservation.

10

Timothy

Nov 7, 2023

·

Stayed 1 night

Really nice and helpful staff and great rooms had a awesome experience 10/10

8

Myesha

Mar 8, 2024

·

Stayed 1 night

Friendly staff.

8

Joy

Oct 9, 2023

·

Stayed 1 night

The rooms are spacious, i wasn't expecting to pay a deposit for the room i booked online through expedia so i felt blindsided by that and i was told i would gwt it refunded in the morning, but when we checked out we were told the refund would be in our account in an hour. I called the hotel to find out the refund was never issued.

2

ernest

Sep 2, 2025

·

Stayed 1 night

It wasnt what it said online. The washer and dryer didnt work. You couldnt go through the lobby after a certain time. You had to go all the way around and go to the window to get service. My last time going there

2

Shakira

May 21, 2023

·

Stayed 1 night

Hotel has a bad odor and I didn’t get to receive my aarp discount 🙁

2

Nathaniel

Jul 23, 2023

·

Stayed 1 night

Check in was long and we had to wait outside because the lobby area was closed. When we arrived at the room it smelled old and the bed sheets had burned holes in them. We requested change room and it’s was the same poor quality. We have to pay so much for poor service and poor quality room…

10

Samantha

Sep 26, 2025

·

Stayed 7 nights

We enjoyed our week stay at the Baymont and suites. The staff was nice and very respectful!!

2

Juvetta Marshall

Apr 19, 2023

·

BEWARE of this property, the rooms are not cleaned very well, a lot of rusting in the rooms. This company took my deposit and will not give it back. They told me I had 7 days to get my deposit and they did not honor it. I don't know why it just didn't go back onto my card. Manager would not come out and talk, only sent her staff member that was very RUDE! I would advise anyone to steer clear of this property you will be disappointed. This property should be torn down or completely remodeled starting with the staff! I will not EVER come back here and will advise others as well.

6

Betty

Sep 5, 2025

·

Stayed 1 night

The check-in was wonderful. The front desk clerk was attentive and responsive. Check out was a disaster. The front desk clerks did not acknowledge me, nor greet me. They need customer service training or perhaps work in another area of the hotel.

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Location

Not enough information in reviews.

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Dining

Breakfast is limited, with guests noting mostly cereal and packaged items and saying photos suggested a fuller hot selection.

Related guest reviews

6

glenda

Aug 29, 2023

·

Stayed 1 night

Pictures of the breakfast were deceiving. Pictures showed hot breakfast with meats and eggs. breakfast was only cereal, packaged muffins, bread for toasting but no toaster butter or jelly, waffles but no butter.

2

Trina

Nov 30, 2023

·

Stayed 3 nights

Would never stay there, woke up to roaches crawling all over my luggage on the table one was even in the bed with me it's all in the bathroom breakfast OMG bread and cereal

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Month	Average price
January	$77
February	$77
March	$77
April	$71
May	$72
June	$109
July	$76
August	$73
September	$73
October	$76
November	$80
December	$74

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Double Beds

Room, 1 King Bed, Smoking

Room, 1 King Bed, Accessible

Room, 2 Double Beds, Smoking

Guest reviews

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Baymont Inn and Suites Douglasville Atlanta

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