Comfort Suites Seabrook - La Porte - Kemah

Elevator was out and we were given 3d level room. Ice machines were not working - on any floor. Bed in room was very comfortable. Clean room.

Although the staff were very friendly and helpful, the pillows in room were literally half sized, water pressure was very low and the “swimming pool “ literally looked like a muddy pond with algae on the surface.

The Comfort Suites online seemed to fit our needs, pet friendly and pool. Upon arrival/check in, we noticed the pool water was green. We decided to leave and seek a room at another hotel. We ended up cancelling our reservation. We would not recommend this Comfort Suites to family or friends.

Rating: 1/5 stars Headline: Avoid! Terrible service and broken facilities. Total disaster for a family of four. We booked 2 Queen beds via Hotels.com, but the rude night clerk forced us into 1 King room and told us to "call Hotels.com" if we didn't like it. I had to sleep on a cramped sofa. If they can’t honor the room types listed on booking sites, they shouldn't be on them. The elevator has been broken for 4 months (lugged bags to the 3rd floor), the room smelled like smoke and chemicals, and our key cards failed repeatedly. Breakfast was empty by 8:30 AM with no refills or cutlery available. Never coming back.

Our stay was good overall, my only complaints would be that the pool was closed for most of our stay, as was the gym too, and the pillows were small. Other than that everything was good!

Disappointed. Pool was shut down, pool furniture mostly broken, elevator out of service, fitness center also shut down. This is South Texas in August, it is hot, it is important to have the pool operational. Room was never cleaned for the 3 days I stayed there. Men's room in the Lobby was filthy; dried pee covering the seat, no seat covering available, no TP! Staff was friendly, but management is just pitiful.

Was not at all happy with stay, the elevator didn’t work, the gym either, the room was smelly even the hallways smelled molded..breakfast was ok.. requested to move on first floor it was a better room and area..the dressers are very old…also the ice machine didn’t work on our floor.. don’t think I’d stay at another Comfort Inn anymore..

Nothing worked, the elevator was down, the hallways was poorly maintained, they gave me the keys to someone else’s room. The gym was closed, however the front desk lady was nice

Online pics are very deceiving. Check in clerk was friendly but wearing a flannel shirt with a huge hole in it. We were told there was no wifi and the Pool was green and out of service. The rooms were not what your pics shows. Very disappointed in Expedia. Although the hotel was not what we expected, it was very clean.

All ice machines down, side entrance and exits all blocked off no use, the rooms beside ours were filled with junk and doors were open to view it all. I have stayed in this place for years when it was best western plus. It was my friend 70th bday. Terrible experience now. Nothing like before. Hardly no breakfast . Never stayed where all ice machines were not working. Had to go to convenient store next door and buy ice every day. Unacceptable for price

Just don’t go there. The hotel is a disaster! We got out two rooms when we checked in but we left the place quickly again. It smells so bad in there that it is impossible to stay in. The woman at the front desk was really sweet and helpful but the hotel is a disaster.

The staff are very friendly and very helpful. However, the facility needs alot of work. The windows have mold i noticed the day after because we got there at night and i check in the morning.

Room was fairly clean. Sheets were stained. AC was filty. Elevators didnt work the majority of the stay, and as someone with mobility issues this made it extremely difficult.

Very clean & great customer service. We will stay here again

Rooms were very clean and fresh smelling upon entry. All the receptionist where very polite, helpful, and patient as I kept locking my key card in the room 3 times. Fresh made breakfast along with variety of beverages cold and hot. I did not see one bug in the room fresh linens, stocked toiletries, personal coffee maker in room as well as above average mini fridge. Very quiet hallways, very refreshing pool with lots of sitting areas. Convenience store and a couple of restaurants within walking distance

The room was filthy. The furniture looked like rats or dogs are chewing on it. Spider web all over the room No tv channels. Breakfast was the same for 4 days straight. Told I couldn’t get new towels unless I stayed 4 nights. Carpet in hall and in room was gross and stained. Workers just played on their phones and had friends laying around the lobby. I will never go back

Decent weekend stay. I’ll start by saying the front desk staff were amazing! I was a little unhappy when I made it to my room to find lamps leaning, everything unplugged, hair all over bathroom floor, and in shower along with dirt. Not to mention the trash overflowing in the common (ice) area on the 2nd floor. Overall a decent stay, it’s just that first impressions are lasting impressions.

The room was very musty smelling, the shower wasn’t clean and unfortunately they had an issue with the hot water not working. The room looked like the maids hadn’t dusted it in quite awhile. Overall my stay left a bit to be desired.

Live and dead cockroaches in room. We checked out immediately after seeing the bugs but property is refusing a refund.

Do not stay here! The photos are extremely misleading. We booked a 2-queen suite but were told they only offer full beds or kings. They tried putting our 12-year-old sons in a separate room. We ended up in a king with a couch bed that fit only one, so one child slept on the filthy floor. Sheets were unchanged, furniture broken, and the mattress stained. The hotel was dirty throughout—hallways hadn’t been cleaned in months, dead bugs and roaches everywhere, green mildew on the windows, and a strong odor on the second floor. The elevator was out the entire stay, forcing us to use the stairs to the 3rd floor. The pool, which we were told was recently serviced, turned bright green, smelled like a lake, had algae, and had unsafe features like a loose ladder and missing concrete. Housekeeping never came—we had to put trash in the hallway and ask for towels. Half the lights didn’t work inside or outside, the A/C vent was full of gunk, and the phone was unusable. The gym was out of order, and the computer area lacked privacy. We even came back to find pee in our toilet, suggesting someone was in our room while we were out. Breakfast was a joke. The A/C worked only on the first floor. There were so many ants outside, they got in our car. The manager was kind and did issue a 50% refund, but that doesn’t fix how awful the stay was. This was the worst hotel we’ve ever experienced. We checked out early and will never return.

Room smelled bad. TV didn’t get all channels.

Quiet Room, couldnt hear

I didn’t like the furniture in room needed upgrade if no upgrade than need less cabinetry ( these were high and very outdated

Excellent service, a quiet place, and pet-friendly. However, the furniture is old and worn. Breakfast is always the same, and there's a strong musty smell in the room.

Staff was friendly, pool was clean. Furniture in room needed updating. Fridge barely kept things cool and door was broken on it.

The manager and staff was every nice!! The rooms are very roomy and comfortable. My family and friends had a wonderful time for my sisters 50th birthday party. We love it so much we said we will be back again soon.

Put on third floor, multiple rooms had no door locks so it felt unsafe walking the hall; elevator out of service and stairs had no AC; AC in room leaked water everywhere; furniture was old and peeling; not at all as advertised; mini fridge didn’t work

Basically ok. Hair on the bathroom foor and shower curtain. Brown marks on "clean" bath towell. The internet barely functions, 1.9 mbps download, 1.5 mbps upload -- ridiculous.

Bathroom shower had no shelves. Ice machine broke on ever floor. Tv had very few channels and no guide. Would not recommend for more than 1 night

Pillows are EXTREMELY small but other than that, it was clean and comfy.

Check in was horrible. First i was given a key to an occupied room. Then it took 3 tries to get a working key for my room. Hotel itself was fine.

Front desk manager was rude, unprofessional, confrontational and bullying.

had issues checking in with staff, she was not nice and got upset when we brought up the fact she answered 2 calls during our check in. She could have explained herself without getting an attitude with myself as well as customer on the phone.

Great stay, great customer service at front desk

The evening staff Dre was fantastic.He was professional and very kind. The lady who was working the front office and breakfast area on 8/10/25 was very rude.At the time, there was no more breakfast or plates. So I saw her on the phone and softly said,is there anyone for breakfast area.She looked at me and said very rudely I am on reservation and just wait a moment. So it is always a way to do something but being rude is not one of them. The elevators were not working which was not good. So I called to get late check out and the same lady said No late check-out and that comes from my manager cause it is full.So that did not seem right to me because Dre just told me and husband alot of people cancelled due to no elevators.So why we could not get late check out. Overall the stay was ok but the lady at front who worked breakfast area made our stay not so good. The manager Patel needs to inform ALL staff to treat their guest with respect..KUDUS to Dre..

My child and I were double billed. Treated poorly by the manager. Profiled and checked into an unsafe room that had been broken into, on the ground floor, with a view of an overflowing trash dumpster. This was purposed. I am beyond sad about the experience, as it compounded our grief. We are fleeing an active domestic violence attack!

Nothing worked, the elevator was down, the hallways was poorly maintained, they gave me the keys to someone else’s room. The gym was closed, however the front desk lady was nice

Young man at front desk was supper!!!!

Staff is very friendly and helpful

5 star for the gentleman that works the night shift. We ran out of laundry soap and he help us find some. He also gave us plenty of towels for the pool. One of the nicest and thoughtful desk clearance I've come across .

It was in a remote area but rite off the hiway. It worked for us because we just need a place to sleep

good clean affordable property. Close to NASA centre and access to other food and shopping precints

Great place to stay, close to Kemah boardwalk

The staff was amazing! The hotel's elevator was out of order but the staff was accommodating regarding the issues. The room itself was okay...functional but could use some updating. The hotel itself was very conveniently located to points of interest in Kemah and Seabrook both.

Nothing around the area but refinery , this play is for truckers not for family stay, property was very clean but breakfast was poorly.

Clean , great location near highway,,friendly staff.

We appreciated the spacious and well-maintained suite, which provided a comfortable stay for the family. The kids especially enjoyed the pool, which added to their fun. Additionally, the centralized location made it easy for us to access the various areas we wanted to explore.

Right down the road from where I needed to be.

The room and service were very good. All the front desk personnel were friendly and courteous. Even though hotel is not fully renovated, we had good time. Very convenient to go to Kemah Boardwalk and NASA.

Surrounding area was sketchy

Rating: 1/5 stars Headline: Avoid! Terrible service and broken facilities. Total disaster for a family of four. We booked 2 Queen beds via Hotels.com, but the rude night clerk forced us into 1 King room and told us to "call Hotels.com" if we didn't like it. I had to sleep on a cramped sofa. If they can’t honor the room types listed on booking sites, they shouldn't be on them. The elevator has been broken for 4 months (lugged bags to the 3rd floor), the room smelled like smoke and chemicals, and our key cards failed repeatedly. Breakfast was empty by 8:30 AM with no refills or cutlery available. Never coming back.

The hotel has just been purchased by new owners. With that said they are remodeling the third floor and the pool just got fixed. The breakfast did not have enough cereal and the milk was in a pitcher that anyone can handle and pour out of not good at all. Only plain coffee creamer no choices the eggs are powdered and the only thing good was the waffles you make your self.

Outside the property in the parking lot was full of ants, a lot of ants got all over our truck. The breakfast was good but they didnt have staff overseeing the breakfast to make sure everything was fully stocked, things would run out and there was no staff around to ask to replenish. Some of the lights in the room did not work. The staff was nice and friendly. If those things could be fixed it would be a great stay.

Great customer service from the male staff. Female staff disregarded people looking for breakfast when there was no food and many people looking for it with over an hour left.

I would never stay here again. The smell is a combination of musty odor and a heavy, floral carpet powder. The TV didn't work in one room, so they did move us to another room. The new room had the same bad odor. There was a huge cockroach in my shoe the next morning. The continental breakfast was either wiped out or never stocked to begin with. I check ratings before staying somewhere. This hotel had a decent rating, but it didn't match up.

Rooms were very clean and fresh smelling upon entry. All the receptionist where very polite, helpful, and patient as I kept locking my key card in the room 3 times. Fresh made breakfast along with variety of beverages cold and hot. I did not see one bug in the room fresh linens, stocked toiletries, personal coffee maker in room as well as above average mini fridge. Very quiet hallways, very refreshing pool with lots of sitting areas. Convenience store and a couple of restaurants within walking distance

The room was filthy. The furniture looked like rats or dogs are chewing on it. Spider web all over the room No tv channels. Breakfast was the same for 4 days straight. Told I couldn’t get new towels unless I stayed 4 nights. Carpet in hall and in room was gross and stained. Workers just played on their phones and had friends laying around the lobby. I will never go back

I suggest you have some variety in your breakfasts from day to day. The breakfasts were good but were the same every morning.

Breakfast was a joke. No eggs, no waffle mix, no milk!!! on and on

breakfast was lacking everything