Name: Residence Inn Frederick
Address: 5230 Westview Drive, Frederick, Maryland, United States of America, Frederick, Maryland, US
Price range: $157–$398 per night
Rating: 8

What guests think

At Residence Inn Frederick, travelers consistently mention clean, comfortable suites with kitchens and friendly staff, and families value the suite layout for space and convenience, with many stays described as easy and relaxing overall.

Location is routinely praised for walkable access to a mall, dining, a movie theater, and easy connections to major highways. A recurring drawback is the pool and hot tub, with multiple reports of closures, cold water, or unavailable facilities. Breakfast feedback trends positive overall, though some guests cite limited choices, short hours, or a cold breakfast area. Expect a suite-style stay with friendly service, balanced by inconsistent aquatic amenities and occasional maintenance or noise issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many guests report the pool and hot tub closed, out of order, or unheated, with some citing false advertising or offsite alternatives. A few reviews enjoyed the pool or patio.

Related guest reviews

2

Marci

Jan 30, 2025

·

Stayed 1 night

You should not be offering pools or hot tubs if you don't actually have them on the premises that is false advertising I would have never booked there if I would have known that you didn't actually have those things that you said you did it was a waste of $200 and I won't be back

10

Tamir

Aug 28, 2024

·

Stayed 1 night

Nice staff. Nice pool

10

Megan

Oct 17, 2024

·

Stayed 2 nights

Nice patio, pool

4

Makeba

Mar 13, 2025

·

Stayed 1 night

The hotel boasts of a hot tub and pool and this weekend they had neither working. Yes they had them advertised as an amenity and they were not available and had not been for weeks. Nice enough as they all were the $10 discount for an additional days stay and the later check out wasn’t even close to being enough to make it worthwhile for me to stay again. To close this review out, the hotel manager thought she was really clever with the offer for $10 off a NEXT NIGHTS STAY…! Unbelievable and the house keeper didn’t bother to take out the garbage underneath the kitchen sink so I had to call up and ask for a replacement because there were No other plastic trash or waste paper bin bags in the room at all. Just the trash from the previous night guests, but I wasn’t a titanium Bonvoy member so I guess that’s what it is was all about! Keep the little black bag and the 4pm check out! I would have stayed home to relax had I known all of this! The water pressure was Amazing though and HVC loud, but overall with the changes made I am sure that it would be a better experience for someone looking to stay here.

10

Michele

Jul 16, 2024

·

Stayed 1 night

Rooms were clean and very spacious!! Pool and hot tub were very nice!! Great staff!!!

8

Robert

Dec 4, 2024

·

Stayed 1 night

Very nice hotel. Clean large rooms. Upset that the pool was closed. One of the reasons for booking this hotel, but we will stay here again

8

Dorothy

Nov 10, 2024

·

Stayed 2 nights

Great clean facility - only complaints were hot tub was out of order (other guests said it had been over a week) and heated pool was not so “heated”

6

Daniel

Jan 5, 2026

·

Stayed 4 nights

There is no hot tub! This soured our vacation. The hotel was cold in the breakfast area. The decafe coffee was room temperature every day. The pool room was cold and water temperature was not warm enough to attempt to swim.

2

Clair

Jan 2, 2025

·

Stayed 2 nights

Strong smell of mold mildew confirmed in 3 different rooms during our stay. Confirmed 3 weeks prior to booking that the indoor pool was open. Closed upon check-in; the only pool option was outside the hotel and you had to drive there. Front desk staff gave us attitude when 1) asking about the pool 2) asking how to access the pool alternative. The hotel providing the new pool would not provide key access. Construction surrounding the hotel is loud. Advice: there are plenty of hotels in this area. Skip this one all together. We specifically booked for our kids to have a pool and breakfast and both were a major disappointment.

6

Joanne

Jun 10, 2025

·

Stayed 2 nights

Website said hotel had swimming pool and hot tub which i needed. I cancelled another hotel cause they didnt have pool and hot tub. Checked in on Friday night and was told no pool or hot tub working. Sorry. Receptionist wasnt too concerned. Won't stay there again

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AI-generated summary based on recent guest reviews

Cleanliness

Guests often find rooms very clean or immaculate, but there are some reports of old or dirty carpet, mildew odors, missed trash, incomplete bathroom cleaning, and reduced housekeeping during multi-night stays.

Related guest reviews

10

Stevan

Dec 7, 2024

·

Stayed 1 night

Very nice hotel Room was awesome, really spacious and comfortable Was extremely clean and quiet Breakfast was very good Would definitely recommend this hotel

6

Yajaira

Aug 24, 2025

·

Stayed 2 nights

There was no cleaning in the days between my stay

10

Geretha

Sep 15, 2024

·

Stayed 1 night

The room was clean, comfortable and i wish i could have stayed longer. Would definitely use Resident Inn for future stays.

10

Michele

Jul 16, 2024

·

Stayed 1 night

Rooms were clean and very spacious!! Pool and hot tub were very nice!! Great staff!!!

2

Michael

Jul 20, 2025

·

Stayed 2 nights

I booked 2 bedrooms the carpet is very old and dirty

2

Clair

Jan 2, 2025

·

Stayed 2 nights

Strong smell of mold mildew confirmed in 3 different rooms during our stay. Confirmed 3 weeks prior to booking that the indoor pool was open. Closed upon check-in; the only pool option was outside the hotel and you had to drive there. Front desk staff gave us attitude when 1) asking about the pool 2) asking how to access the pool alternative. The hotel providing the new pool would not provide key access. Construction surrounding the hotel is loud. Advice: there are plenty of hotels in this area. Skip this one all together. We specifically booked for our kids to have a pool and breakfast and both were a major disappointment.

8

Carlos

May 20, 2025

·

Stayed 3 nights

Bathroom was not deep clean when

10

Charles

Oct 14, 2024

·

Stayed 2 nights

Our room was immaculate, staff was very Friendly and approachable. The breakfast was very good. We definitely will be staying again..

8

Margaret

Oct 6, 2025

·

Stayed 4 nights

The Residence Inn was situated in a quiet area, just a minute's walk from a shopping mall and within walking distance of several dining options. A grocery store was conveniently nearby, making it easy to pick up essentials. The room was clean and comfortable, and the staff were friendly and helpful throughout the stay.

10

Jeffrey

Dec 28, 2025

·

Stayed 1 night

Clean, comfortable.

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Rooms

Suites with kitchens and separate living areas are frequently praised for comfort and space, though some rooms feel smaller than expected, dated, or have maintenance issues, with occasional noise from HVAC or nearby construction and some uncomfortable beds or poor views.

Related guest reviews

10

Heather

Nov 3, 2024

·

Stayed 1 night

The room was just like all the other Residence Inn except a lot older and run down. The shower had been repaired from a rather large crack in the tile. The cabinets are turning white from age and moisture. The bed was very lumpy and uncomfortable. The pillows were amazing and the towels.

10

Stevan

Dec 7, 2024

·

Stayed 1 night

Very nice hotel Room was awesome, really spacious and comfortable Was extremely clean and quiet Breakfast was very good Would definitely recommend this hotel

4

Makeba

Mar 13, 2025

·

Stayed 1 night

The hotel boasts of a hot tub and pool and this weekend they had neither working. Yes they had them advertised as an amenity and they were not available and had not been for weeks. Nice enough as they all were the $10 discount for an additional days stay and the later check out wasn’t even close to being enough to make it worthwhile for me to stay again. To close this review out, the hotel manager thought she was really clever with the offer for $10 off a NEXT NIGHTS STAY…! Unbelievable and the house keeper didn’t bother to take out the garbage underneath the kitchen sink so I had to call up and ask for a replacement because there were No other plastic trash or waste paper bin bags in the room at all. Just the trash from the previous night guests, but I wasn’t a titanium Bonvoy member so I guess that’s what it is was all about! Keep the little black bag and the 4pm check out! I would have stayed home to relax had I known all of this! The water pressure was Amazing though and HVC loud, but overall with the changes made I am sure that it would be a better experience for someone looking to stay here.

8

Kimberly

Dec 8, 2023

·

My son enjoyed the basketball hoop. The staff was friendly. Location was convenient. The room space was small, but we appreciated the separate living and sleeping space with a full kitchen!

10

Louise

Oct 23, 2024

·

Stayed 2 nights

Its was very nice except our room had view of air conditioning units and other unpleasant things to see other than that it was wonderful the breakfast free wasnt soo great and the hours were too short should be at least to 10:30 am the room was a little smaller than expected and there was no oven the pool should be heated

4

Paul

Mar 21, 2025

·

Stayed 1 night

The people working there were great. The bed was uncomfortable. There is also a ton of construction at the neighboring property. That started early in the morning

8

Christina

May 28, 2023

·

Stayed 1 night

Enjoyed our stay, great breakfast, and customer service. The only probably we had was our shower drain and sink water pressure weren't in the bes condition. It was tolerable. The bed felt really great.

10

Raymond

Jan 6, 2025

·

Stayed 2 nights

Great location . Nice hotel . Upgraded us to a suite no charge

8

syreeta

Jul 17, 2023

·

Stayed 1 night

Everything was good. Friendly, efficient staff. The property on the outside was well-maintained. My room was okay. There was noticeable ceiling damage in the bathroom but no observable leakage. Everything was satisfactory.

10

Theresa

Mar 30, 2024

·

Stayed 1 night

My family and I chose this hotel for a weekend sleepover to celebrate our son's 5th birthday. The suite was clean and comfortable, and all of the staff (especially the breakfast crew) were friendly and accommodating. Thank you@

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Service

Staff are frequently described as friendly, welcoming, and efficient, with smooth check-ins and standout front-desk service; a few guests reported indifferent responses or a challenging check-in.

Related guest reviews

10

Lavale

Mar 14, 2023

·

Stayed 1 night

Easy parking check in was flawless

10

Guenevere

Jul 16, 2023

·

Stayed 3 nights

Hotel was great. Check-in was quick. Front desk staff were very nice!

6

Aliyah

Nov 13, 2023

·

Stayed 2 nights

This was my first time @ this hotel. It was extremely CHALLENGING to check in to the point, that I've NEVER experienced anything like that in my whole entire Hotels.com history! The staff was pleasant & the condition(s) of the room & the hotel were nice.

10

Brandy

Dec 30, 2023

·

Stayed 1 night

Sheryl at the front desk was absolutely wonderful she was so welcoming and extremely pleasant and kind. She is definitely a rare find these days because you can tell she is an employee that cares about people and wants to make your stay feel like home. I wish all of my staff at work were more like her.

10

Kenya

Nov 23, 2024

·

Stayed 1 night

Everything was great staff and room included.

2

Clair

Jan 2, 2025

·

Stayed 2 nights

Strong smell of mold mildew confirmed in 3 different rooms during our stay. Confirmed 3 weeks prior to booking that the indoor pool was open. Closed upon check-in; the only pool option was outside the hotel and you had to drive there. Front desk staff gave us attitude when 1) asking about the pool 2) asking how to access the pool alternative. The hotel providing the new pool would not provide key access. Construction surrounding the hotel is loud. Advice: there are plenty of hotels in this area. Skip this one all together. We specifically booked for our kids to have a pool and breakfast and both were a major disappointment.

10

Chris

Feb 21, 2025

·

Stayed 2 nights

Staff was great. Great location.

10

Charles

Oct 14, 2024

·

Stayed 2 nights

Our room was immaculate, staff was very Friendly and approachable. The breakfast was very good. We definitely will be staying again..

6

Joanne

Jun 10, 2025

·

Stayed 2 nights

Website said hotel had swimming pool and hot tub which i needed. I cancelled another hotel cause they didnt have pool and hot tub. Checked in on Friday night and was told no pool or hot tub working. Sorry. Receptionist wasnt too concerned. Won't stay there again

8

Margaret

Oct 6, 2025

·

Stayed 4 nights

The Residence Inn was situated in a quiet area, just a minute's walk from a shopping mall and within walking distance of several dining options. A grocery store was conveniently nearby, making it easy to pick up essentials. The room was clean and comfortable, and the staff were friendly and helpful throughout the stay.

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AI-generated summary based on recent guest reviews

Location

Praised for walkable access to a mall, dining, and a movie theater, plus quick connections to major highways; some guests noted noise from nearby construction.

Related guest reviews

8

JoEllen

Jul 20, 2024

·

Stayed 1 night

Location was great and convenient to our event

8

Tamia

Jan 14, 2026

·

Stayed 1 night

Overnight stay on Christmas Eve with my boys so we could attend the movies at the Regal Theater in the plaza across the street. It was very convenient, clean and comfortable, I just wish there were better options for the breakfast.

8

Kimberly

Dec 8, 2023

·

My son enjoyed the basketball hoop. The staff was friendly. Location was convenient. The room space was small, but we appreciated the separate living and sleeping space with a full kitchen!

4

Paul

Mar 21, 2025

·

Stayed 1 night

The people working there were great. The bed was uncomfortable. There is also a ton of construction at the neighboring property. That started early in the morning

10

karen

Jan 28, 2025

·

Stayed 1 night

Convenient to major highways for easy access to various areas.

10

Tiffany

Nov 27, 2023

·

Stayed 3 nights

Conveniantly close to restaurants, shopping, movie theater and accept dogs.

10

venkatesh

Jul 31, 2024

·

Stayed 1 night

Excellent hotel to stay and perfect location

10

Raymond

Jan 6, 2025

·

Stayed 2 nights

Great location . Nice hotel . Upgraded us to a suite no charge

10

Chris

Feb 21, 2025

·

Stayed 2 nights

Staff was great. Great location.

8

Margaret

Oct 6, 2025

·

Stayed 4 nights

The Residence Inn was situated in a quiet area, just a minute's walk from a shopping mall and within walking distance of several dining options. A grocery store was conveniently nearby, making it easy to pick up essentials. The room was clean and comfortable, and the staff were friendly and helpful throughout the stay.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently described as very good or excellent, though several reviews cite limited variety, short hours, a cold dining area, or lukewarm decaf coffee.

Related guest reviews

10

Stevan

Dec 7, 2024

·

Stayed 1 night

Very nice hotel Room was awesome, really spacious and comfortable Was extremely clean and quiet Breakfast was very good Would definitely recommend this hotel

8

Tamia

Jan 14, 2026

·

Stayed 1 night

Overnight stay on Christmas Eve with my boys so we could attend the movies at the Regal Theater in the plaza across the street. It was very convenient, clean and comfortable, I just wish there were better options for the breakfast.

10

Cynthia

Aug 25, 2023

·

Stayed 3 nights

Convenient to have a kitchen. The breakfast at the property is fantastic!

10

Louise

Oct 23, 2024

·

Stayed 2 nights

Its was very nice except our room had view of air conditioning units and other unpleasant things to see other than that it was wonderful the breakfast free wasnt soo great and the hours were too short should be at least to 10:30 am the room was a little smaller than expected and there was no oven the pool should be heated

6

Daniel

Jan 5, 2026

·

Stayed 4 nights

There is no hot tub! This soured our vacation. The hotel was cold in the breakfast area. The decafe coffee was room temperature every day. The pool room was cold and water temperature was not warm enough to attempt to swim.

8

Christina

May 28, 2023

·

Stayed 1 night

Enjoyed our stay, great breakfast, and customer service. The only probably we had was our shower drain and sink water pressure weren't in the bes condition. It was tolerable. The bed felt really great.

2

Clair

Jan 2, 2025

·

Stayed 2 nights

Strong smell of mold mildew confirmed in 3 different rooms during our stay. Confirmed 3 weeks prior to booking that the indoor pool was open. Closed upon check-in; the only pool option was outside the hotel and you had to drive there. Front desk staff gave us attitude when 1) asking about the pool 2) asking how to access the pool alternative. The hotel providing the new pool would not provide key access. Construction surrounding the hotel is loud. Advice: there are plenty of hotels in this area. Skip this one all together. We specifically booked for our kids to have a pool and breakfast and both were a major disappointment.

10

Charles

Oct 14, 2024

·

Stayed 2 nights

Our room was immaculate, staff was very Friendly and approachable. The breakfast was very good. We definitely will be staying again..

8

Donna

Jul 27, 2025

·

Stayed 2 nights

Breakfast was excellent

10

Theresa

Mar 30, 2024

·

Stayed 1 night

My family and I chose this hotel for a weekend sleepover to celebrate our son's 5th birthday. The suite was clean and comfortable, and all of the staff (especially the breakfast crew) were friendly and accommodating. Thank you@

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $197	18 $245	19
20 $212	21 $212	22 $212	23 $213	24 $213	25 $265	26 $213
27 $157	28 $168	29 $172	30 $172

Su	Mo	Tu	We	Th	Fr	Sa
				1 $172	2 $274	3
4 $180	5 $188	6 $229	7 $398	8 $187	9 $239	10 $254
11 $190	12 $188	13 $178	14 $172	15 $159	16 $223	17 $217
18 $174	19 $164	20 $187	21 $182	22 $209	23 $239	24 $229
25 $172	26 $164	27 $164	28 $168	29 $164	30 $213	31 $209

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About this property

Location

Room options

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Studio, 1 Queen Bed with Sofa Bed

Suite, 1 Bedroom

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Studio, 1 Queen Bed with Sofa Bed (Mobility Accessible, Roll-In Shower)

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed

Studio, 1 Queen Bed with Sofa Bed (Hearing Accessible)

Suite, 1 Bedroom (Hearing Accessible)

Suite, 2 Bedrooms

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn Frederick

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Prices for upcoming dates