Name: Holiday Inn Express - Gaffney by IHG
Address: 1031 Hyatt Street, Gaffney, South Carolina, United States of America, Gaffney, South Carolina, US
Price range: $63–$112 per night
Rating: 8.83

What guests think

At Holiday Inn Express - Gaffney by IHG, many guests praise the friendly front desk, convenient off I-85 location near shops and restaurants, and generally solid hot breakfast, with comfortable beds suiting both quick stopovers and repeat visits.

Cleanliness is often rated highly, yet recurring complaints cite odors or dampness, ants, and occasional mold, plus some inconsistent housekeeping. Facilities feel basic but useful, with a small gym and pool, though reports note TV/cable outages, an elevator or laundry out of service, and other maintenance hiccups. The location is practical, but multiple reviews report vehicle break-ins in the parking lot and some rooms experience highway or gas-station noise and light. Overall, it suits a convenient stop, but check room condition and parking security.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the basic amenities like a small gym and pool, but several reports cite maintenance issues, including intermittent TV/cable service, an elevator out of order, and a broken guest laundry.

Related guest reviews

8

Pamela

Oct 27, 2023

·

Stayed 1 night

There was mud thoroughout the halls, perhaps from nearby cnstruction workers for the interstate, but never cleaned up or swept for days, one elevataor was out, Breakfast was very good. Also garbage left outside one room on the thrid floor pizza box etc was left there for two days. Host for the 5pm shift at the front desk was very nice, although she was eating and it was all over her shirt.

10

Kelly

Oct 5, 2025

·

Stayed 1 night

I had a great stay. The gym met my needs. I always enjoy the breakfast with turkey sausage.

10

Andrea

Aug 31, 2025

·

Stayed 3 nights

Everyone who worked there was so lovely and helpful!! Our room was clean and nice. We slept so well. And the pool was very refreshing!! We would absolutely stay again and we would suggest this hotel to others.

10

Solomon

Nov 12, 2023

·

Stayed 1 night

Easy access, parking, check in/ out, breakfast etc. I loved it!

4

Ruth

Feb 23, 2024

·

Stayed 1 night

The Tv only got a few channels. The pancake maker was broken, the guest laundry room was broken, the electricity in the wall between the beds didn’t work so no bedside light.

6

Wyatt

Feb 25, 2024

·

Stayed 1 night

The place was fine for a quick overnight stay. TV did not work in the room or in exercise room.

6

John

Aug 25, 2025

·

Stayed 4 nights

TV guide did not work. The front desk came but was unable to figure out what was wrong. Was not corrected during our 4 day trip. Room had a moldy smell and everything was damp. The conditions were not pleasant.Kind of OK

10

Mark

Nov 11, 2024

·

Stayed 1 night

Easy parking quick keys good fitness center

6

L

Jan 26, 2024

·

Stayed 1 night

The hotel is new and clean. I have stayed here 3 times for business and 2 of those stays there was no tv service. I was told it was because of the rain, but I do not think anyone really knew what the issue was and had no interest in investigating. During another stay the fire alarm was accidentally set off by an employee at 3am. I will not stay again.

8

Stanley

Feb 18, 2025

·

Stayed 1 night

Didn't like that small bar soap (more gentle for face-cleansing) wasn't provided. The tub/shower didn't drain well. The staff was friendly. The TV/cable service provided was very clear and high quality.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and common areas, yet recurring complaints mention odors or dampness, ants, and occasional mold, with some lapses in housekeeping or towel quality; one review alleged bed bugs.

Related guest reviews

2

Tanya

May 28, 2025

·

Stayed 1 night

Our room reeked of dog urine. It was so disgusting. I can understand how housekeeping didn’t have the rugs cleaned before allowing a guest in the room. The smell was coming from the rugs. There wasn’t another room available that could fit our needs to we were stuck with it. Won’t be staying there again because I’m not taking the chance of that happening again. We stay in that area frequently so will be searching for another hotel.

10

Jennifer

Dec 22, 2025

·

Stayed 1 night

Kind staff, good breakfast, clean room, comfy bed.

8

Pamela

Oct 27, 2023

·

Stayed 1 night

There was mud thoroughout the halls, perhaps from nearby cnstruction workers for the interstate, but never cleaned up or swept for days, one elevataor was out, Breakfast was very good. Also garbage left outside one room on the thrid floor pizza box etc was left there for two days. Host for the 5pm shift at the front desk was very nice, although she was eating and it was all over her shirt.

6

Robert

Jan 5, 2025

·

Stayed 3 nights

Good price , room wasn’t cleaned one day, staff was nice, breakfast average to good, I would stay there again

8

Daniel

Jan 10, 2025

·

Stayed 4 nights

The sink and counter top had ants crawling every where. I reported to the front desk and said they were aware. The ants come up the sink drain pipe in cold weather.

8

Charlena

Jan 3, 2025

·

Stayed 3 nights

The hotel overall was nice, clean and well maintained. My room, not so much. The bed was comfortable and the room was very standard. The bathroom had ants and the shower floor was horrible. It has not been cleaned properly in a long time and now it has dirty down in the floor creases. Nothing some clorox and a bristle brush couldn’t fix. The towels were very dingy and looks like they were not clean. Bring shower shoes, towels, clorox wipes and some lysol and you’ll be ok.

10

John

Sep 15, 2025

·

Stayed 4 nights

Clean facilities. Safe area to stay, and the staff is first class. You won’t find a friendly or staff anywhere else. Thank you.

6

John

Aug 25, 2025

·

Stayed 4 nights

TV guide did not work. The front desk came but was unable to figure out what was wrong. Was not corrected during our 4 day trip. Room had a moldy smell and everything was damp. The conditions were not pleasant.Kind of OK

10

Ronald

Apr 15, 2025

·

Stayed 1 night

Modern, very clean. Walk in shower was great. Matress and linens were quality. Staff was very friendly and fast.

10

Juraj

Jan 9, 2025

·

Stayed 1 night

Staff was very friendly and accommodating. Building rooms and all of the facilities were very clean.

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Rooms

Rooms are generally comfortable and sometimes spacious or modern, but several guests noted problems such as limited or nonworking TVs, inadequate blackout, road or truck noise, aging fixtures, and a few window, drainage, or AC issues.

Related guest reviews

10

Juan

Jul 18, 2025

·

Stayed 1 night

We enjoyed our stay, were pleasantly surprised the hotel looked brand new! Our room was great, location and amenities were ok. The only downsize was the road noise, maybe if we had a room on the other side of the building it would have been better. Overall, we would stay here again, recommended it for sure.

10

Jennifer

Dec 22, 2025

·

Stayed 1 night

Kind staff, good breakfast, clean room, comfy bed.

4

Ruth

Feb 23, 2024

·

Stayed 1 night

The Tv only got a few channels. The pancake maker was broken, the guest laundry room was broken, the electricity in the wall between the beds didn’t work so no bedside light.

8

Patty

Nov 14, 2025

·

Stayed 1 night

Check in was quick and friendly. However the room showed aging and needed repairs. It served the purpose of a one night stay before traveling on.

10

Glen

Dec 22, 2024

·

Stayed 1 night

Room was nice size and very comfortable

6

Wyatt

Feb 25, 2024

·

Stayed 1 night

The place was fine for a quick overnight stay. TV did not work in the room or in exercise room.

10

Ronald

Apr 15, 2025

·

Stayed 1 night

Modern, very clean. Walk in shower was great. Matress and linens were quality. Staff was very friendly and fast.

10

John

Feb 24, 2025

·

Stayed 1 night

Really like the room layout and all of the branded stuff like the coffee and toiletries. The room and bathroom are very spacious and orderly. Front desk lady was very nice and efficient.

8

Jaclyn

Jul 29, 2023

·

Stayed 1 night

Staff were super friendly and overall the property was well kept. It was very clean. The room faced a 24 hour gas station and did not have black out curtains. Even with the shade pulled the room was still extremely bright.

6

Paul

Dec 6, 2023

·

Stayed 2 nights

Decent facility but a terrible location. Noise from passing dump trucks—which go by every few minutes—lasts late into the night and overnight. I had to play white noise from my phone all night, just to give me a chance at staying asleep.

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Service

Staff are widely described as friendly and helpful, delivering smooth check-ins and welcoming service, though some guests experienced rudeness, delays at the desk, third-party booking complications, billing or deposit confusion, and even overbooking cancellations.

Related guest reviews

10

Heidi

Nov 11, 2025

·

Stayed 1 night

Joe at the front desk was amazing. Very informative, welcoming and friendly. Room was clean, beds are comfortable. Shower was hot. We are 2 female family members traveling and felt very safe. On our 3000+ mile trip with 8 different hotels this one is definitely in the top 2, and Joe was definitely the single top employee. Don't hesitate to stay

2

Terri

May 22, 2023

·

Stayed 2 nights

I booked this hotel through Expedia - almost three weeks prior to our stay. One hour before leaving our home to head to the hotel, we were notified that the hotel overbooked and that we no longer had a room. Very disappointing! I've never had this happen before and my daughter wasn't able to stay in the same hotel with her friends.

2

Brian

Mar 25, 2024

·

Stayed 1 night

Let's start with check in. Had to wait till she stopped face timing with a shopping order. Made me pay a $50 deposit, which was not in the agreement. Said it would be in my account the next day. Still isn't back in my account. Reserved two queen beds, got 1 king bed. 3 people, one bed not happening. No more vacancies. After her facetime call was over she called the manager. BTW this must have happened before because she said "again" when she described the problem. After hotels.com couldn't do anything, we took the room. Which the chair had stains on it, the ironing board was gone, and only two towels for three people. She then said, "Have a nice night." REALLY?! I said I wouldn't then she started yelling across the room in front of another customer, who had NO IDEA what was going on, who also started yelling. I just walked away. Then to escalate the situation she called the room. Just keep driving to Spartanburg next time!

10

Chelsea

Sep 21, 2025

·

Stayed 1 night

Chelsea was such a pleasure. Got us all checked in with amazing customer service. She made our check in experience perfect.

10

Darci

Sep 19, 2025

·

Stayed 3 nights

I have stayed here repeatedly. The staff is friendly, the breakfast is generous, the location is ideal; just off the freeway, next-door to shopping and restaurants.

8

Norman

Apr 6, 2025

·

Stayed 1 night

Took a couple minutes to check in. The desk person said they have this issue with third party bookings

8

Vernon

Jun 25, 2025

·

Stayed 2 nights

Always enjoyable. I have stayed here a on a few other occasions. Friendly staff

8

Amy

Sep 22, 2024

·

Stayed 1 night

Quick, easy check-in. Very friendly staff.

2

Shawn

Jun 12, 2024

·

Stayed 2 nights

Rude staff and would not allow my service animal!

2

Debra

Sep 15, 2025

·

Stayed 1 night

mold in the shower area, waited 15-20minutes for someone to show up at check in bed was to soft and was quoted 92.00 plus tax a room and was charged 150.00 a room absolute rip off

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Location

Very convenient to I-85, outlet shopping, restaurants, Limestone University, and Cowpens Battlefield, but multiple reviews report vehicle break-ins in the parking lot and some note highway or gas-station light and noise affecting sleep.

Related guest reviews

10

Juan

Jul 18, 2025

·

Stayed 1 night

We enjoyed our stay, were pleasantly surprised the hotel looked brand new! Our room was great, location and amenities were ok. The only downsize was the road noise, maybe if we had a room on the other side of the building it would have been better. Overall, we would stay here again, recommended it for sure.

2

Steve

Sep 29, 2025

·

Stayed 2 nights

The security around the property could be enhanced so several cars would not have had the windows broken. We will find a different place to stay.

6

Anthoney

Jul 24, 2025

·

Stayed 2 nights

Was a good family trip overall, however, on our last night my vehicle was vandalized and the manager did nothing to assist or accommodate for the damage. Several other cars were vandalized also. Need to add security before I stay here again

10

Darci

Sep 19, 2025

·

Stayed 3 nights

I have stayed here repeatedly. The staff is friendly, the breakfast is generous, the location is ideal; just off the freeway, next-door to shopping and restaurants.

10

Roosevelt

Feb 19, 2024

·

Stayed 1 night

The staff were very friendly and it was convenient to the outlet

10

Fredrick

Jan 31, 2025

·

Stayed 1 night

Great location right off the interstate

8

Patricia

Mar 20, 2024

·

Stayed 1 night

Walking distance to Cracker Barrel. Outside mall close

10

Rodney

Jan 20, 2025

·

Located close to Cowpens Battlefield

2

Steve

Sep 20, 2025

·

Stayed 1 night

Truck was broken into along with several other vehicles in the parking lot.

10

Bill and Lisa

Jul 7, 2025

·

Stayed 5 nights

Holiday Inn Express is close to the interstate, lots of shopping and there are several restaurants nearby. The staff were friendly and beyond helpful. They were eager to help and answer any questions.

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Dining

Breakfast is frequently praised as hot, generous, and tasty, though a few guests found items poor and reported equipment issues like a broken pancake maker.

Related guest reviews

10

Jennifer

Dec 22, 2025

·

Stayed 1 night

Kind staff, good breakfast, clean room, comfy bed.

10

JOHN

Jul 24, 2024

·

Stayed 3 nights

the floors in the lobby and rooms were really slippery, dangerously slippery, even worse when my feet were wet from the rain, the floors and carpets in the rooms were dirty and stained, feet and socks looked like i had walked around the block in them. the staff however were fantastic !!! the hot breakfast food items (eggs, sausage etc) were awful too. this wouldn't stop me from staying again, just minor inconveniences

8

Jackie

Jan 12, 2025

·

Stayed 1 night

The condition and cleanliness was above average. The breakfast was terrible.

10

Kelly

Oct 5, 2025

·

Stayed 1 night

I had a great stay. The gym met my needs. I always enjoy the breakfast with turkey sausage.

4

Ruth

Feb 23, 2024

·

Stayed 1 night

The Tv only got a few channels. The pancake maker was broken, the guest laundry room was broken, the electricity in the wall between the beds didn’t work so no bedside light.

10

Elizabeth

Jun 20, 2025

·

Stayed 3 nights

Very personable and helpful front desk. Food was enjoyable. The housekeepers were a joy as well.

8

Lori

Oct 17, 2025

·

Stayed 1 night

Very affordable, clean and delicious breakfast.

10

Darci

Sep 19, 2025

·

Stayed 3 nights

I have stayed here repeatedly. The staff is friendly, the breakfast is generous, the location is ideal; just off the freeway, next-door to shopping and restaurants.

10

Melody

Apr 19, 2025

·

Stayed 1 night

Check in was fast and flawless. The beds were comfortable with plenty of pillows. Shampoo, conditioner, body wash and body lotion provided. Breakfast was hot and had plenty of options.

10

Michael

Apr 4, 2025

·

Stayed 1 night

Was good,check in smooth, breakfast was good

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AI-generated summary based on recent guest reviews

Month	Average price
January	$73
February	$74
March	$92
April	$91
May	$88
June	$83
July	$92
August	$84
September	$84
October	$84
November	$84
December	$72

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $112	18 $85	19
20 $63	21 $85	22 $78	23 $78	24 $70	25 $93	26 $93
27 $74	28 $102	29 $102	30 $102

Su	Mo	Tu	We	Th	Fr	Sa
				1 $86	2 $102	3 $102
4 $76	5 $97	6 $97	7 $94	8 $89	9 $107	10 $96
11 $80	12 $107	13 $97	14 $97	15 $110	16 $101	17 $101
18 $80	19 $90	20 $93	21 $90	22 $90	23 $97	24 $97
25 $80	26 $93	27 $97	28 $93	29 $97	30 $94	31 $80

Holiday Inn Express - Gaffney by IHG

Prices for Holiday Inn Express - Gaffney by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Roll-In Shower (Communications Accessible)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds, Roll-In Shower (Mobility Accessible)

Guest reviews of Holiday Inn Express - Gaffney by IHG

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express - Gaffney by IHG

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