Voltar à pesquisa

Ahau Tulum

US$ 261

/noite

Média para novembro

Ahau Tulum - Image 1

Ahau Tulum - Quarto

Ahau Tulum - Quarto

Ahau Tulum - Vista do quarto

Ahau Tulum - Casa de banho

Preços para Ahau Tulum

Selecione datas para ver preços e disponibilidade

US$ 261

/noite

Média para novembro

Preços médios mensais

Em Ahau Tulum, o preço por noite é, em média, US$ 122 no mês mais barato (setembro) e US$ 366 no mês mais caro (janeiro), com base nos últimos 12 meses.

Preço médio por noite em Ahau Tulum por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 366
fevereiro	US$ 271
março	US$ 282
abril	US$ 258
maio	US$ 176
junho	US$ 166
julho	US$ 161
agosto	US$ 139
setembro	US$ 122
outubro	US$ 180
novembro	US$ 261
dezembro	US$ 333

Mais caro: janeiro (aprox. US$ 366)

Mais barato: setembro (aprox. US$ 122)

Sobre este alojamento

Relaxe na praia privada ou tire partido de várias outras atividades recreativas à sua disposição, incluindo um health club e uma piscina exterior. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e utilização grátis de ...

Serviço de transporte ao aeroporto
Serviço de lavandaria
Serviço de estacionamento
Funcionários multilingues
Cofre
Praia privada

Localização

Carr. Tulum a Boca Paila Km. 7.5, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México

Escultura Ven a la Luz (0.1 milhas)

Playa de Tulum (0.1 milhas)

Reserva de la Biósfera Sian-Ka'an (1.8 milhas)

SFER IK (2.1 milhas)

Parque Jaguar (2.5 milhas)

Parque Nacional de Tulum (2.6 milhas)

Mais informações sobre a localização

Opções de quartos

8

Junior Suite Ocean view Top level

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

506 ft²

Varanda ou pátio

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

9

Junior Suite Oceanfront Beach level

Detalhes do quarto

2 Camas De Casal

Dormidas 4

506 ft²

Varanda ou pátio

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

9

Master Suite Oceanfront Top level

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Dormidas 2

904 ft²

Varanda ou pátio

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

8

Junior Suite Garden view Beach level

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

506 ft²

Varanda ou pátio

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

10

Master Suite Oceanfront Beach level

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Dormidas 2

904 ft²

Varanda ou pátio

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

7

Junior Suite Garden view Top level

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

506 ft²

Varanda ou pátio

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

8

Quarto Duplo Signature

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Varanda ou pátio

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

8

Junior Suite Ocean view Beach level

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

506 ft²

Varanda ou pátio

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

10

Junior Suite Oceanfront Top level

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

506 ft²

Varanda ou pátio

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

16

Quarto Deluxe

Detalhes do quarto

1 Cama De Casal

Dormidas 2

409 ft²

Varanda ou pátio

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

Avaliações dos hóspedes sobre Ahau Tulum

8.3

Muito Bom

Com base em 285 avaliações verificadas

Quem se hospeda aqui?

Negócios

0%

Casal

45%

Família

16%

Grupos

27%

Individual

9%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Ahau Tulum - Beachfront Hotel, os viajantes elogiam a localização central à beira-mar, o ambiente natural e a simpatia da equipe. As desvantagens recorrentes incluem barulho à noite, ar condicionado e água inconsistentes, umidade ou insetos ocasionais e uma piscina pequena e modesta.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Ahau Tulum - Beachfront Hotel, os viajantes elogiam a localização central à beira-mar, o ambiente natural e a simpatia da equipe. As desvantagens recorrentes incluem barulho à noite, ar condicionado e água inconsistentes, umidade ou insetos ocasionais e uma piscina pequena e modesta.

Os hóspedes costumam apreciar a comida e os coquetéis saborosos, embora alguns considerem os preços altos e o serviço ou o check-in lentos em alguns momentos. Os quartos e bangalôs geralmente oferecem vista para o mar e chuveiros ao ar livre, com alguns mencionando pequenas varandas ou espaço de armazenamento limitado. Espere uma bela estadia à beira-mar em uma localização central, com uma atmosfera animada e conforto rústico.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Acesso direto à praia e uma piscina compacta perto do restaurante; vários hóspedes observam que a piscina é pequena ou escura. As massagens recebem muitos elogios, e os drinks na piscina ou na praia são populares.

Avaliações dos hóspedes relacionadas

8

Mark

26 de jul. de 2023

·

A estadia foi de 3 noites

Pool area was nice and pool bartenders were amazing. Passion fruit margaritas were awesome

Pool area was nice and pool bartenders were amazing. Passion fruit margaritas were awesome

4

alan

29 de jul. de 2022

·

A estadia foi de 4 noites

We paid for a junior studio with beach which was as described. What was not identified was the music that played till 0500 everyday and that they did not clean the balcony covered poo excreta. No fly screens so mosquitos in room if not wanting to use air conditioning. On requesting a change of room, told music was just the weekend. Untrue. No daybeds around the pool and as the ocean was littered with seaweed this meant walking from beach through dinners to access pool. Staff very pleasant.

We paid for a junior studio with beach which was as described. What was not identified was the music that played till 0500 everyday and that they did not clean the balcony covered poo excreta. No fly screens so mosquitos in room if not wanting to use air conditioning. On requesting a change of room, told music was just the weekend. Untrue. No daybeds around the pool and as the ocean was littered with seaweed this meant walking from beach through dinners to access pool. Staff very pleasant.

10

Mayra Esmeralda

12 de jun. de 2024

·

A estadia foi de 1 noite

Sin duda Ahau es un hotel biodegradable dentro de las hermosas playas de Tulum que por cierto tiene su propia playa y museo. Hotel del famoso Roberto Palazuelos quien lo puedes ver caminando por su hotel y excelente persona!

Sin duda Ahau es un hotel biodegradable dentro de las hermosas playas de Tulum que por cierto tiene su propia playa y museo. Hotel del famoso Roberto Palazuelos quien lo puedes ver caminando por su hotel y excelente persona!

10

Arianna Natalie

24 de abr. de 2023

·

A estadia foi de 3 noites

I love that it easy access to the beach, food was great!

I love that it easy access to the beach, food was great!

10

jesus

4 de out. de 2024

·

A estadia foi de 3 noites

Walking to the beach from the room

Walking to the beach from the room

10

sean

29 de jan. de 2024

·

A estadia foi de 3 noites

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

10

Patricia

11 de jun. de 2024

·

A estadia foi de 2 noites

Beautiful looking at beach

Beautiful looking at beach

10

Sharon

24 de set. de 2024

·

A estadia foi de 4 noites

Me encantó el hotel, muy cálido las cabañas están a nivel de playa, el hotel es chiquito por lo que el servicio y la atención está muy personalizada, la ubicación es excelente y la playa hermosa

Me encantó el hotel, muy cálido las cabañas están a nivel de playa, el hotel es chiquito por lo que el servicio y la atención está muy personalizada, la ubicación es excelente y la playa hermosa

10

Tardu

5 de ago. de 2025

·

A estadia foi de 5 noites

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

10

Eduardo

19 de jun. de 2024

·

A estadia foi de 4 noites

Todo muy bueno , excepto la piscina muy oscura pequeña.

Todo muy bueno , excepto la piscina muy oscura pequeña.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitos hóspedes acham os quartos e as áreas comuns limpos, com alguns descrevendo a limpeza como impecável. No entanto, vários citam problemas como baratas e cheiro persistente de umidade; alguns mencionaram a falta de limpeza da varanda ou a escassez de toalhas.

Avaliações dos hóspedes relacionadas

10

Fernanda

30 de set. de 2025

·

A estadia foi de 2 noites

La habitación muy limpia, amplia con una bonita vista al mar lastima que era epoca de zarg

La habitación muy limpia, amplia con una bonita vista al mar lastima que era epoca de zarg

2

Ricardo

16 de out. de 2024

·

A estadia foi de 3 noites

Salieron dos cucarachas, no salía agua con presión en la regadera, un día solo agua fría y al otro solo caliente. El día del check out a las12 en punto nos fueron a tocar a la puerta para que saliéramos. Lo único bueno es el sabor de la comida y la atención de los meseros en restaurant y playa.

Salieron dos cucarachas, no salía agua con presión en la regadera, un día solo agua fría y al otro solo caliente. El día del check out a las12 en punto nos fueron a tocar a la puerta para que saliéramos. Lo único bueno es el sabor de la comida y la atención de los meseros en restaurant y playa.

10

Johanna

8 de mai. de 2024

·

A estadia foi de 4 noites

Amazing hotel and great service. The room was very tidy and the outdoor shower added a little extra touch, by combining the nature to the room. Would definitely recommend this place.

Amazing hotel and great service. The room was very tidy and the outdoor shower added a little extra touch, by combining the nature to the room. Would definitely recommend this place.

10

Fabio

21 de out. de 2022

·

A estadia foi de 3 noites

Da privacidade e acesso à praia. O staff é muito atencioso. Tivemos que mudar de quarto porque o quarto inicial tinha baratas.

Da privacidade e acesso à praia. O staff é muito atencioso. Tivemos que mudar de quarto porque o quarto inicial tinha baratas.

4

alan

29 de jul. de 2022

·

A estadia foi de 4 noites

We paid for a junior studio with beach which was as described. What was not identified was the music that played till 0500 everyday and that they did not clean the balcony covered poo excreta. No fly screens so mosquitos in room if not wanting to use air conditioning. On requesting a change of room, told music was just the weekend. Untrue. No daybeds around the pool and as the ocean was littered with seaweed this meant walking from beach through dinners to access pool. Staff very pleasant.

We paid for a junior studio with beach which was as described. What was not identified was the music that played till 0500 everyday and that they did not clean the balcony covered poo excreta. No fly screens so mosquitos in room if not wanting to use air conditioning. On requesting a change of room, told music was just the weekend. Untrue. No daybeds around the pool and as the ocean was littered with seaweed this meant walking from beach through dinners to access pool. Staff very pleasant.

10

Tiki

15 de set. de 2025

·

A estadia foi de 4 noites

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.

2

Linda

9 de fev. de 2025

·

A estadia foi de 3 noites

Its like a Hostel but they charge like a 5 stars hotel. There was no water in my shower, the room was dirty, in my room there were no black out or courtains in all the windows of the room , so at 7 am the sun was in my face. They don’t have enough bath towels, we were 3 in the suite and they just put 3 bath towels the first day but the other days the put pool towels instead of bath towels because they didn’t have enough. There were singers at the restaurant and music from 9 am, and my room was just next to the restaurant so the music was inside my room. The only thing that its good with this hotel it is the location.

Its like a Hostel but they charge like a 5 stars hotel. There was no water in my shower, the room was dirty, in my room there were no black out or courtains in all the windows of the room , so at 7 am the sun was in my face. They don’t have enough bath towels, we were 3 in the suite and they just put 3 bath towels the first day but the other days the put pool towels instead of bath towels because they didn’t have enough. There were singers at the restaurant and music from 9 am, and my room was just next to the restaurant so the music was inside my room. The only thing that its good with this hotel it is the location.

8

Alexis

14 de mai. de 2024

·

A estadia foi de 2 noites

El lugar es increíble , solo un olor fuerte a humedad creo que con un buen aromatizante estaría genial , las camas son muy cómodas, la ubicación es la mejor!!!

El lugar es increíble , solo un olor fuerte a humedad creo que con un buen aromatizante estaría genial , las camas son muy cómodas, la ubicación es la mejor!!!

10

Susan

21 de jan. de 2025

·

A estadia foi de 5 noites

Very comfortable and clean hotel with friendly staff. The food is excellent though pricey. The beach is lovely and clean.

Very comfortable and clean hotel with friendly staff. The food is excellent though pricey. The beach is lovely and clean.

6

Carmen

9 de mai. de 2025

·

A estadia foi de 2 noites

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos e bangalôs são charmosos, com vista para o mar e chuveiros ao ar livre, e vários hóspedes adoraram as unidades à beira-mar. As desvantagens incluem um barulho significativo à noite, limitações ou falhas no ar condicionado, umidade e vazamentos, mosquitos, varandas pequenas e algumas camas desconfortáveis.

Avaliações dos hóspedes relacionadas

10

Johanna

8 de mai. de 2024

·

A estadia foi de 4 noites

Amazing hotel and great service. The room was very tidy and the outdoor shower added a little extra touch, by combining the nature to the room. Would definitely recommend this place.

Amazing hotel and great service. The room was very tidy and the outdoor shower added a little extra touch, by combining the nature to the room. Would definitely recommend this place.

8

lucia patricia

21 de ago. de 2024

·

A estadia foi de 2 noites

Está muy bonito, la comida muy bien, la gente muy amable, el aire acondicionado no muy bien, en la noche tenía calor . El balcón es muy pequeño, no hay espacio para las sillas y entrar a la habitación.

Está muy bonito, la comida muy bien, la gente muy amable, el aire acondicionado no muy bien, en la noche tenía calor . El balcón es muy pequeño, no hay espacio para las sillas y entrar a la habitación.

6

Veronica

25 de jun. de 2024

·

A estadia foi de 5 noites

The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.

The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.

10

Lyndsey

7 de out. de 2024

·

A estadia foi de 5 noites

We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned Taxis are expensive!

We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned Taxis are expensive!

10

sean

29 de jan. de 2024

·

A estadia foi de 3 noites

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

10

Patricia

11 de jun. de 2024

·

A estadia foi de 2 noites

Beautiful looking at beach

Beautiful looking at beach

6

Jennifer

26 de mar. de 2024

·

A estadia foi de 2 noites

This property is beautiful, the views are breathtaking. We went for our honeymoon. We had our first night there though in a room where the AC stopped working. Along with it being too hot to fall asleep and the loud club music till 1:30am, This made for a terrible day to follow. The staff and manager were kind and accommodating when we had issues and did refund part of our stay and apologized. But our time was short there and we wished we had chose another place in Tulum. This is not a place for people who aren’t wanting to party all night or light sleepers.

This property is beautiful, the views are breathtaking. We went for our honeymoon. We had our first night there though in a room where the AC stopped working. Along with it being too hot to fall asleep and the loud club music till 1:30am, This made for a terrible day to follow. The staff and manager were kind and accommodating when we had issues and did refund part of our stay and apologized. But our time was short there and we wished we had chose another place in Tulum. This is not a place for people who aren’t wanting to party all night or light sleepers.

6

David

23 de ago. de 2024

·

A estadia foi de 2 noites

It’s a nice property but we never got room key message till after 430pm. Hotel is nice. Bed is comfortable. I would have given it 5/5 but if you want to sleep forget it, loud boom boom music till 3am. Even with plugs in you can hear it. Nearly checked out at 2am as I was going crazy. Did report it. Butt same thing next night. It’s a good Instagram place but shocking if you want sleep.

It’s a nice property but we never got room key message till after 430pm. Hotel is nice. Bed is comfortable. I would have given it 5/5 but if you want to sleep forget it, loud boom boom music till 3am. Even with plugs in you can hear it. Nearly checked out at 2am as I was going crazy. Did report it. Butt same thing next night. It’s a good Instagram place but shocking if you want sleep.

8

horacio

9 de out. de 2023

·

A estadia foi de 1 noite

Las almohadas son grandes y súper duras. El colchón ya están vencidos y se hunden. El servicio muy bien y felicito al staff por sus buenas atenciones

Las almohadas son grandes y súper duras. El colchón ya están vencidos y se hunden. El servicio muy bien y felicito al staff por sus buenas atenciones

4

ismael

11 de jun. de 2023

·

A estadia foi de 5 noites

Brought my wife here for her 40th birthday. It was on her bucket list to visit Tulum. First, it is a king trip from the airport. Once we arrived, noticed that overall Tulum us beautiful. Ahau is a beautiful and unique property. Traditional Mexican architecture combined with modern influences. All rooms are individual bungalows. The problem here is that the a/c is turned off from 9am to 6pm. The last night we had to sleep without a/c because it broke. Informed staff and confirmed by checking the system, but not even issued credit for that night or even a meal. There are mosquitos and bugs everywhere. This hotel is not worth the nightly rate. Restaurant and beach staff is superb!!

Brought my wife here for her 40th birthday. It was on her bucket list to visit Tulum. First, it is a king trip from the airport. Once we arrived, noticed that overall Tulum us beautiful. Ahau is a beautiful and unique property. Traditional Mexican architecture combined with modern influences. All rooms are individual bungalows. The problem here is that the a/c is turned off from 9am to 6pm. The last night we had to sleep without a/c because it broke. Informed staff and confirmed by checking the system, but not even issued credit for that night or even a meal. There are mosquitos and bugs everywhere. This hotel is not worth the nightly rate. Restaurant and beach staff is superb!!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é amplamente elogiada por sua simpatia, atenção e presteza, com alguns destacando o suporte proativo do concierge via WhatsApp. No entanto, vários relatam um check-in lento ou confuso, horário de atendimento limitado ou falta de resposta na recepção, rudeza ocasional e problemas com cobranças ou checkout.

Avaliações dos hóspedes relacionadas

4

Sankalp

1 de mai. de 2022

·

A estadia foi de 3 noites

Do not stay at Ahau. Apart from good location, there is nothing positive. They have front desk but only from 7am - 10pm and many times there is no one at the front desk. I had to ask the people working at restaurant to find front desk people. No phones in room to reach them, only WhatsApp and half the times they do not respond to your messages on WhatsApp. They take forever to check in. Only one person at front desk and he was attending to another guest so he told me to wait. I waited for 20 mins and when it’s my turn, another guest just walks in and they attend to him, completely ignoring me. Maybe it was due to racism as I am not white and the guest was white but nevertheless, preposterous to say the least. I just walked out to grab lunch. Rooms are rather small and their is always an issue with water. Atleast 3-4 times the water supply was cut off and it took nearly an hour for them to restore. One time I woke up at 6am and no water and obviously you can’t contact front desk as they operate only from 7am - 10pm. They have one tiny pool by the restaurant and that’s it. Food at the restaurant is rather average. Much better hotels available in tulum

Do not stay at Ahau. Apart from good location, there is nothing positive. They have front desk but only from 7am - 10pm and many times there is no one at the front desk. I had to ask the people working at restaurant to find front desk people. No phones in room to reach them, only WhatsApp and half the times they do not respond to your messages on WhatsApp. They take forever to check in. Only one person at front desk and he was attending to another guest so he told me to wait. I waited for 20 mins and when it’s my turn, another guest just walks in and they attend to him, completely ignoring me. Maybe it was due to racism as I am not white and the guest was white but nevertheless, preposterous to say the least. I just walked out to grab lunch. Rooms are rather small and their is always an issue with water. Atleast 3-4 times the water supply was cut off and it took nearly an hour for them to restore. One time I woke up at 6am and no water and obviously you can’t contact front desk as they operate only from 7am - 10pm. They have one tiny pool by the restaurant and that’s it. Food at the restaurant is rather average. Much better hotels available in tulum

2

Yousma Devi

10 de jul. de 2024

·

A estadia foi de 2 noites

We were so disappointed about the service. Upon arrival the staff said do you want a welcome drink as he forgot to asked when we reached the office. There was no warmth at all! Air conditioning kept going off and had to keep msgning them to put it on! After cleaning our room there was no fresh towel given to us. On the 4th of july a hurricane was expected. We are pressured to check out at 11am then it came to 10 30 am when they check out was at 12! The staff was sitting in our patio and outside our door being so noisy and disrespectful. On the 3rd of july they said they will send a complimentary bottle of wine which never came for my Husband's birthday celebration. Worst is my card was charged without my consent as they were in a rush to leave! This is unacceptable! STAFF has to be trained to be more respectful and noisy! Food quality isn't Great! On the 3rd morning, staff was making so much noise on top of our villa cleaning up. Very disappointing!

We were so disappointed about the service. Upon arrival the staff said do you want a welcome drink as he forgot to asked when we reached the office. There was no warmth at all! Air conditioning kept going off and had to keep msgning them to put it on! After cleaning our room there was no fresh towel given to us. On the 4th of july a hurricane was expected. We are pressured to check out at 11am then it came to 10 30 am when they check out was at 12! The staff was sitting in our patio and outside our door being so noisy and disrespectful. On the 3rd of july they said they will send a complimentary bottle of wine which never came for my Husband's birthday celebration. Worst is my card was charged without my consent as they were in a rush to leave! This is unacceptable! STAFF has to be trained to be more respectful and noisy! Food quality isn't Great! On the 3rd morning, staff was making so much noise on top of our villa cleaning up. Very disappointing!

10

KHATIJA

28 de out. de 2023

·

A estadia foi de 3 noites

We had a great time at ahau! The staff was exceptionally kind and helpful and the service was top notch. The hotel was centrally located to everything and the staff even helped us book a great Mayan adventure with a tour guide. Highly recommend!

We had a great time at ahau! The staff was exceptionally kind and helpful and the service was top notch. The hotel was centrally located to everything and the staff even helped us book a great Mayan adventure with a tour guide. Highly recommend!

10

Tiki

15 de set. de 2025

·

A estadia foi de 4 noites

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.

Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.

10

Amy

1 de mai. de 2023

·

A estadia foi de 4 noites

The front desk staff here was the literal best I’ve ever encountered. We didn’t wait longer then 10 minutes for anything. If I could rate this hotel 100 stars I would. Such an incredible experience!

The front desk staff here was the literal best I’ve ever encountered. We didn’t wait longer then 10 minutes for anything. If I could rate this hotel 100 stars I would. Such an incredible experience!

10

Jim

7 de set. de 2025

·

A estadia foi de 3 noites

Friendly staff, great location, very good food and drinks

Friendly staff, great location, very good food and drinks

4

William

5 de jul. de 2024

·

A estadia foi de 2 noites

TERRIBLE STAFF, incompetent and misleading staff.

TERRIBLE STAFF, incompetent and misleading staff.

10

Tardu

5 de ago. de 2025

·

A estadia foi de 5 noites

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

6

Carmen

9 de mai. de 2025

·

A estadia foi de 2 noites

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

10

ENRIQUE

17 de nov. de 2025

·

A estadia foi de 5 noites

Great Property and the staff are wonderful

Great Property and the staff are wonderful

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização central à beira-mar, a uma curta distância a pé de restaurantes, clubes e da estátua de Ahau populares. Muitos apreciam a conveniência, embora a vida noturna nas proximidades possa trazer barulho à noite.

Avaliações dos hóspedes relacionadas

10

Fe

3 de jul. de 2024

·

A estadia foi de 4 noites

Great location and middle of the everything

Great location and middle of the everything

10

Ginger

11 de out. de 2024

·

A estadia foi de 1 noite

Perfect location, incredible food, great staff. Will stay again in a heartbeat.

Perfect location, incredible food, great staff. Will stay again in a heartbeat.

10

Marcelle

8 de set. de 2024

·

A estadia foi de 2 noites

Great place to stay in Tulum if you want to be near Bagatelle and Ilios, Bombonniere, etc. Ahau is close enough to these places you can walk to, but far enough for you not to hear the loud music all night. Truly great!

Great place to stay in Tulum if you want to be near Bagatelle and Ilios, Bombonniere, etc. Ahau is close enough to these places you can walk to, but far enough for you not to hear the loud music all night. Truly great!

8

Nagme

15 de mar. de 2023

·

A estadia foi de 5 noites

Everything is almost perfect in this hotel. it's in the middle of the rest&club district. Walking distance to other cool places but at the same time you can not sleep before 2 am because of the noise. Choose quiet rooms when you book.

Everything is almost perfect in this hotel. it's in the middle of the rest&club district. Walking distance to other cool places but at the same time you can not sleep before 2 am because of the noise. Choose quiet rooms when you book.

8

Jesus Francisco

16 de set. de 2024

·

A estadia foi de 2 noites

Muy buena ubicación para desayunar, comer o cenar en los alrededores

Muy buena ubicación para desayunar, comer o cenar en los alrededores

8

Ricardo

17 de fev. de 2024

·

A estadia foi de 1 noite

Great location and a beautiful beach view. The staff was extremely friendly and welcoming.

Great location and a beautiful beach view. The staff was extremely friendly and welcoming.

10

Robert

16 de mai. de 2025

·

A estadia foi de 5 noites

I felt like I was in nature the entire time. What a beautiful property in a natural setting, complete with sand walkways around the rooms. I felt so at peace here. The ocean was the constancy presence in my six day stay. I’m looking forward to returning soon.

I felt like I was in nature the entire time. What a beautiful property in a natural setting, complete with sand walkways around the rooms. I felt so at peace here. The ocean was the constancy presence in my six day stay. I’m looking forward to returning soon.

10

Sharon

24 de set. de 2024

·

A estadia foi de 4 noites

Me encantó el hotel, muy cálido las cabañas están a nivel de playa, el hotel es chiquito por lo que el servicio y la atención está muy personalizada, la ubicación es excelente y la playa hermosa

Me encantó el hotel, muy cálido las cabañas están a nivel de playa, el hotel es chiquito por lo que el servicio y la atención está muy personalizada, la ubicación es excelente y la playa hermosa

6

Carmen

9 de mai. de 2025

·

A estadia foi de 2 noites

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.

10

Nagaram

4 de mai. de 2025

·

A estadia foi de 3 noites

Excellent location

Excellent location

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

Comida e bebidas recebem elogios frequentes, incluindo coquetéis e smoothies excepcionais. Alguns hóspedes consideram os preços altos ou a comida comum.

Avaliações dos hóspedes relacionadas

8

Mark

26 de jul. de 2023

·

A estadia foi de 3 noites

Pool area was nice and pool bartenders were amazing. Passion fruit margaritas were awesome

Pool area was nice and pool bartenders were amazing. Passion fruit margaritas were awesome

10

Ginger

11 de out. de 2024

·

A estadia foi de 1 noite

Perfect location, incredible food, great staff. Will stay again in a heartbeat.

Perfect location, incredible food, great staff. Will stay again in a heartbeat.

6

Veronica

25 de jun. de 2024

·

A estadia foi de 5 noites

The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.

The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.

10

Lyndsey

7 de out. de 2024

·

A estadia foi de 5 noites

We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned Taxis are expensive!

We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned Taxis are expensive!

10

Alexander

15 de set. de 2025

·

A estadia foi de 3 noites

Esta propiedad me dejó enamorada, por supuesto que voy a regresar con mi familia, es un paraíso, la atención excelente en todas las áreas, la comida muy deliciosa, fue un relax total, los masajes espectaculares, no dejen de hacerlo si vienen, 200 por ciento recomendado.

Esta propiedad me dejó enamorada, por supuesto que voy a regresar con mi familia, es un paraíso, la atención excelente en todas las áreas, la comida muy deliciosa, fue un relax total, los masajes espectaculares, no dejen de hacerlo si vienen, 200 por ciento recomendado.

10

sean

29 de jan. de 2024

·

A estadia foi de 3 noites

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

Our stay at Ahau was absolute perfection. Every member of the staff from the check in desk to the beach waitstaff and housekeeping were incredible. We toured several other hotels and none had the combination of rooms, central location and beach access including a pool that Ahau did. I recommend staying on a top floor if you are in a bungalow to enjoy the thatched roof ceiling. The passion fruit margarita is the best in Tulum and the best restaurants are a short walk away. We will def be back. ❤️

10

Jim

7 de set. de 2025

·

A estadia foi de 3 noites

Friendly staff, great location, very good food and drinks

Friendly staff, great location, very good food and drinks

10

Tardu

5 de ago. de 2025

·

A estadia foi de 5 noites

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.

10

Susan

21 de jan. de 2025

·

A estadia foi de 5 noites

Very comfortable and clean hotel with friendly staff. The food is excellent though pricey. The beach is lovely and clean.

Very comfortable and clean hotel with friendly staff. The food is excellent though pricey. The beach is lovely and clean.

8

Adnan

5 de fev. de 2024

·

A estadia foi de 5 noites

Property itself is beautiful and is in a real good location. Staff, Food and Service is avarage.

Property itself is beautiful and is in a real good location. Staff, Food and Service is avarage.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Lisiane

29 de mar. de 2026

·

A estadia foi de 3 noites

Vista um pouco obstruida pelo coqueiro, mas tinha vista sim.

Vista um pouco obstruida pelo coqueiro, mas tinha vista sim.

10

Ricardo Henrique

19 de dez. de 2025

·

A estadia foi de 1 noite

Sim

Sim

10

Marlyn

30 de jul. de 2024

·

A estadia foi de 1 noite

Excelente lugar.

Excelente lugar.

10

MOUFIDATH

29 de jun. de 2026

·

A estadia foi de 6 noites

C’était super ,ma chambre était nettoyé à tous les jours sans que je ne le demande,les gens sont gentils ,souriant et accueillant

C’était super ,ma chambre était nettoyé à tous les jours sans que je ne le demande,les gens sont gentils ,souriant et accueillant

10

Matt

19 de jun. de 2026

·

A estadia foi de 3 noites

Location is great. It’s nice. Staff is friendly. No TV in the room, but we were ok without it.

Location is great. It’s nice. Staff is friendly. No TV in the room, but we were ok without it.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:30

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $181	2 $172	3 $173	4 $173	5 $173	6 $173	7 $170
8 $169	9 $169	10 $208	11 $208	12 $208	13 $208	14 $208
15 $207	16 $208	17 $173	18 $173	19 $173	20 $288	21 $331
22 $274	23 $209	24 $173	25 $169	26 $230	27 $174	28 $274
29 $208	30 $173

dezembro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Contacte o alojamento com antecedência se planeia chegar após as 21:00, através dos dados que constam na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito; não se aceita numerário
É possível efetuar transações sem numerário
O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado

Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
O alojamento permite a estadia grátis de 1 criança com idade igual ou inferior a 11 anos, desde que ocupe o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
Disponibilização de opções de pagamento sem numerário em todas as transações.
O alojamento disponibiliza check-in sem contacto e check-out sem contacto.

Tarifa de transporte (aeroporto): 10000 USD por pessoa (ida e volta)
Estadia de animais de estimação: 25 USD por animal, por estadia
Os animais de serviço estão isentos de taxas
Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.