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Tago Tulum by G Hotels

385 US$

/nat

Gennemsnit for november

Tago Tulum by G Hotels - Image 1

Tago Tulum by G Hotels - Værelse

Tago Tulum by G Hotels - Værelse

Tago Tulum by G Hotels - Udsigt fra værelset

Tago Tulum by G Hotels - Pool

Priser på Tago Tulum by G Hotels

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385 US$

/nat

Gennemsnit for november

Gennemsnitlige månedlige priser

På Tago Tulum by G Hotels ligger prisen pr. nat i gennemsnit på 137 US$ i den billigste måned (september) og 558 US$ i den dyreste måned (december), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Tago Tulum by G Hotels pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	544 US$
februar	373 US$
marts	398 US$
april	256 US$
maj	192 US$
juni	197 US$
juli	186 US$
august	156 US$
september	137 US$
oktober	269 US$
november	385 US$
december	558 US$

Dyrest: december (ca. 558 US$)

Billigst: september (ca. 137 US$)

Om dette overnatningssted

Der tilbydes fuld spaservice, hvor du kan nyde massage. Tilbring dagen på den private strand, og nyd bagefter de rekreative faciliteter, som omfatter en udendørs pool og en sauna. Dette hotel tilbyder desuden gratis trådløs internetadgang, ...

Sauna
Sikkerhedsboks
Privat strand
Have
Dykning
Windsurfing

Lokation

Carretera Tulum - Boca Paila KM 6, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexico

Tulum Strand (0.2 mil)

Ven a la Luz Skulptur (1 mil)

SFER IK (1 mil)

Jaguar Park (1.5 mil)

Tulum-nationalparken (1.6 mil)

Acceso al Parque Jaguar (1.6 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

32

Jungle View Suite

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

861 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

Privat pool

30

Ocean View Suite

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

861 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

Privat pool

25

Ocean Front Master Suite

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

861 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

Privat pool

7

Jr Suite Partial Ocean View

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

431 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Privat badeværelse

Privat pool

Gæsteanmeldelser af Tago Tulum by G Hotels

9

Fremragende!

Baseret på 438 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Tago Tulum by G Hotels roser gæsterne rummelige, stilfulde værelser med private plunge pools og venligt, opmærksomt personale, mens tilbagevendende ulemper inkluderer sæsonbestemt sargassum, der påvirker stranden, dyre spisesteder og lejlighedsvise problemer med service eller vedligeholdelse.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Tago Tulum by G Hotels roser gæsterne rummelige, stilfulde værelser med private plunge pools og venligt, opmærksomt personale, mens tilbagevendende ulemper inkluderer sæsonbestemt sargassum, der påvirker stranden, dyre spisesteder og lejlighedsvise problemer med service eller vedligeholdelse.

Mange nyder den rolige beliggenhed ved stranden nær restauranter og klubber, men transport og lokale priser kan løbe op. Værelserne er generelt komfortable og godt udstyrede, selvom nogle gæster rapporterede svag aircondition, insekter, støj eller forsinkelser med opvarmningen af private pools. Forvent et boutique-ophold ved stranden med fremragende service og visse kompromiser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Mange værelser har private plunge pools, og der er en strandklub med cabanas; fitnesscenteret er lille, og der er sauna og dampbad til rådighed. Hovedpoolen føles meget lille, opvarmningen af private pools halter nogle gange, og der var lejlighedsvise klager over vedligeholdelsen af stranden eller ventilationen i baren.

Relaterede gæsteanmeldelser

6

Ryan

24. okt. 2025

·

Overnattede 4 nætter

The food here was very overpriced for the mediocre quality, especially breakfast. The sargassum on the beach was creating an unpleasant odor. I understand that it is impossible to control nature however if there would have been minimal effort by staff a lot of it could have been cleaned up and the beach could have been enjoyable. The service received while at the beach was poor. In sum I don’t think I would stay here again.

The food here was very overpriced for the mediocre quality, especially breakfast. The sargassum on the beach was creating an unpleasant odor. I understand that it is impossible to control nature however if there would have been minimal effort by staff a lot of it could have been cleaned up and the beach could have been enjoyable. The service received while at the beach was poor. In sum I don’t think I would stay here again.

10

Giorgi

23. jan. 2024

·

Overnattede 3 nætter

Stayed in the beach front suite (assumed i can walk into the beach from the room but not the case), the room was amazing, staff were great and very helpful. Beautiful views of the ocean.

Stayed in the beach front suite (assumed i can walk into the beach from the room but not the case), the room was amazing, staff were great and very helpful. Beautiful views of the ocean.

10

Maria

26. apr. 2024

·

Overnattede 5 nætter

The customer service at this property is top notch. I received communication from management prior to arriving and was pleasantly greeted by Jacqueline who went above and beyond to make me feel welcome. The pictures do not do this place justice, the high ceilings beautiful architecture and amazing views are breathtaking. Continental breakfast is a must my friends and I enjoyed the honey jam every single morning. Nitzy was wonderful and attentive when my friend wasnt feeling well she made sure breakfast was sent to her room and she followed up with her to make sure she had everything she needed. Transportation is everywhere you will not miss a taxi. Tago exceeded my expectations in every way. We took advantage of their gym and sauna which was clean and had everything we needed. The beach is well maintained and there is staff everywhere to make sure you have everything you need. This will be my go to property for my future Tulum visits. The evening treats were cute and tasty! The room was huge and had every amenity you could think of! Thank you Tago for being so amazing to myself and my friends! This was truly VIP treatment!

The customer service at this property is top notch. I received communication from management prior to arriving and was pleasantly greeted by Jacqueline who went above and beyond to make me feel welcome. The pictures do not do this place justice, the high ceilings beautiful architecture and amazing views are breathtaking. Continental breakfast is a must my friends and I enjoyed the honey jam every single morning. Nitzy was wonderful and attentive when my friend wasnt feeling well she made sure breakfast was sent to her room and she followed up with her to make sure she had everything she needed. Transportation is everywhere you will not miss a taxi. Tago exceeded my expectations in every way. We took advantage of their gym and sauna which was clean and had everything we needed. The beach is well maintained and there is staff everywhere to make sure you have everything you need. This will be my go to property for my future Tulum visits. The evening treats were cute and tasty! The room was huge and had every amenity you could think of! Thank you Tago for being so amazing to myself and my friends! This was truly VIP treatment!

10

Jewel

12. aug. 2024

·

Overnattede 2 nætter

From the moment we arrived, no detail was spared. Sergio was wonderful the second we arrived and it only got better from there. Our welcome drink was the Special Javier! Please ask for this. It is absolutely Delicious!!! I can’t wait to return. Such an amazing place to stay. I miss it already. Their sauna is great too. They have a steam room also.

From the moment we arrived, no detail was spared. Sergio was wonderful the second we arrived and it only got better from there. Our welcome drink was the Special Javier! Please ask for this. It is absolutely Delicious!!! I can’t wait to return. Such an amazing place to stay. I miss it already. Their sauna is great too. They have a steam room also.

10

Nancy M

14. sep. 2025

·

Overnattede 5 nætter

So the room were spectacular. The service fantastic, the food was delicious an the cocktails out of sight. the only thing that was a surprise is that when we wanted the outdoor pool was not always available. Of course the pool took about an 1.5 hours to get heated, but when we requested to have it turned on, we were never alerted that they would not end up doing it. So after a beautiful romantic walk back from dinner the pool was cold..... A bit of a Debbie Downer since the pool is used in high lighting the property rooms. I would still stay there again, but would ask for them to contact us if they will not be heated after we asked. The beach club was more then comfortable. EVERYONE went beyond the usual for great service. Other then that, we had a magical time. Thank you Tago Tulum

So the room were spectacular. The service fantastic, the food was delicious an the cocktails out of sight. the only thing that was a surprise is that when we wanted the outdoor pool was not always available. Of course the pool took about an 1.5 hours to get heated, but when we requested to have it turned on, we were never alerted that they would not end up doing it. So after a beautiful romantic walk back from dinner the pool was cold..... A bit of a Debbie Downer since the pool is used in high lighting the property rooms. I would still stay there again, but would ask for them to contact us if they will not be heated after we asked. The beach club was more then comfortable. EVERYONE went beyond the usual for great service. Other then that, we had a magical time. Thank you Tago Tulum

10

Lynne

25. dec. 2024

·

Overnattede 4 nætter

The hotel is wonderful with two exceptions. The continental breakfast is terrible. The beach attendants are not there early enough. Other than those things, it is fabulous.

The hotel is wonderful with two exceptions. The continental breakfast is terrible. The beach attendants are not there early enough. Other than those things, it is fabulous.

10

Eli

9. aug. 2025

·

Overnattede 3 nætter

Love the Location and the proximity to the beach. I had ocean front room. The bar at the front of the hotel needs some type of ventilations. It gets hot while sitting enjoying a drink.

Love the Location and the proximity to the beach. I had ocean front room. The bar at the front of the hotel needs some type of ventilations. It gets hot while sitting enjoying a drink.

10

Silvia

7. sep. 2024

·

Overnattede 2 nætter

Bety nos recibió excelente, nos ofrecieron un cocktail a nuestra llegada. Las habitaciones son espectaculares, cuentan con aire acondicionado y alberca privada, tienen fácil acceso a la playa; en general todo el personal es muy amable. Definitivo volveremos.

Bety nos recibió excelente, nos ofrecieron un cocktail a nuestra llegada. Las habitaciones son espectaculares, cuentan con aire acondicionado y alberca privada, tienen fácil acceso a la playa; en general todo el personal es muy amable. Definitivo volveremos.

10

Gabriela

13. jul. 2025

·

Overnattede 5 nætter

I’m rating this property 5 stars because the rooms are wonderful!! The beds are very comfortable, bathroom is huge and the shutters make the room dark. The icing on the cake is the private pool in the patio! If you asked for the staff to warm it up, it stays on until 10pm and it’s the absolute perfect temperature. I’m not sure if all the upstairs rooms are the same but we were put initially in an upstairs room and the AC was via control and very weak, making the room hot. They immediately moved us downstairs and it was the perfect temperature with actual central air conditioning. The ambiance in the hotel was boring as not many people on the property. The beaches in tulum are ugly due to algae and the hotel pool is a joke, barely bigger than a jacuzzi. Also the hotel food is not that good. BUT like I said, perfect room with an amazing private pool. The hotel is within 1/2 mile from the main strip (1 mile from major clubs, 20 min walk). The area was very safe to walk even though the hotel is not right next to the action. Gym is also small but has weights up to 60 lbs dumbbells, cardio machine, bench and curl bars. The staff is very nice and even though we staid out late every night in the pool, they never said anything to us. I’d definitely stay here again.

I’m rating this property 5 stars because the rooms are wonderful!! The beds are very comfortable, bathroom is huge and the shutters make the room dark. The icing on the cake is the private pool in the patio! If you asked for the staff to warm it up, it stays on until 10pm and it’s the absolute perfect temperature. I’m not sure if all the upstairs rooms are the same but we were put initially in an upstairs room and the AC was via control and very weak, making the room hot. They immediately moved us downstairs and it was the perfect temperature with actual central air conditioning. The ambiance in the hotel was boring as not many people on the property. The beaches in tulum are ugly due to algae and the hotel pool is a joke, barely bigger than a jacuzzi. Also the hotel food is not that good. BUT like I said, perfect room with an amazing private pool. The hotel is within 1/2 mile from the main strip (1 mile from major clubs, 20 min walk). The area was very safe to walk even though the hotel is not right next to the action. Gym is also small but has weights up to 60 lbs dumbbells, cardio machine, bench and curl bars. The staff is very nice and even though we staid out late every night in the pool, they never said anything to us. I’d definitely stay here again.

10

Sylwia A

22. mar. 2023

·

Overnattede 3 nætter

I really enjoyed this boutique hotel over all. Not super congested or busy. I enjoyed the semi-private beach and the cabanas which were simply first come first serve. I did love the refillable water stations that had fresh fruits in them. The gym had the basics. Close taxi to everything.

I really enjoyed this boutique hotel over all. Not super congested or busy. I enjoyed the semi-private beach and the cabanas which were simply first come first serve. I did love the refillable water stations that had fresh fruits in them. The gym had the basics. Close taxi to everything.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Gæster bemærker ofte rene værelser og pæne omgivelser med aftenens turndown-service. Nogle rapporterer uoverensstemmelser såsom plettede sengetæpper, manglende genopfyldning, beskidte terrasse- eller poolområder og mindre slid som f.eks. afmærkede gardiner eller bukkende dæk.

Relaterede gæsteanmeldelser

8

Steen

28. jul. 2025

·

Overnattede 6 nætter

Great service from VERY FRIENDLY staff. Cleaning was ok, but not exceptional. Overall nice stay

Great service from VERY FRIENDLY staff. Cleaning was ok, but not exceptional. Overall nice stay

6

Andrea

3. aug. 2025

·

Overnattede 14 nætter

Well… I was there 2 weeks and The staff A+. Helpful and sweet. The bed A+ in comfort D- sheets. Sweating all night, but that is partly due to them shutting the ac off in the middle of the night. You can turn it back on but that means I woke up every night after 3:30 literally soaked, wet bed sheets and all to turn it back on. So 💩 sleep. The beach was piled with seaweed, I could have gotten over that if maybe the pool had more privacy. At 1st glance you will be impressed but upon examination it was semi- dilapidated. Stains on the white curtains, buckling patio boards. Etc. which again I could have overlooked if not for the ac and lack of warm water. Daily cold showers really blow. The water was not even on when I 1 st arrived, that took a few hours and by then I missed the activity I was going to. Messed up my whole 1 st day. 🚕 are starting at 35 usd just to go anywhere at all. So rent a car or ya… oh and food takes forever and is mostly mid for the price but I only tried a couple things. Oh and this is petty but a man definitely designed this space. No bidet, no removable shower head and 💩 lighting for vanity. So ya in all, I feel catfished. This is not whatever stars it claims. I feel bad telling the truth bc staff was so nice but ya. For like 120 less a night I would have been like ok ya.

Well… I was there 2 weeks and The staff A+. Helpful and sweet. The bed A+ in comfort D- sheets. Sweating all night, but that is partly due to them shutting the ac off in the middle of the night. You can turn it back on but that means I woke up every night after 3:30 literally soaked, wet bed sheets and all to turn it back on. So 💩 sleep. The beach was piled with seaweed, I could have gotten over that if maybe the pool had more privacy. At 1st glance you will be impressed but upon examination it was semi- dilapidated. Stains on the white curtains, buckling patio boards. Etc. which again I could have overlooked if not for the ac and lack of warm water. Daily cold showers really blow. The water was not even on when I 1 st arrived, that took a few hours and by then I missed the activity I was going to. Messed up my whole 1 st day. 🚕 are starting at 35 usd just to go anywhere at all. So rent a car or ya… oh and food takes forever and is mostly mid for the price but I only tried a couple things. Oh and this is petty but a man definitely designed this space. No bidet, no removable shower head and 💩 lighting for vanity. So ya in all, I feel catfished. This is not whatever stars it claims. I feel bad telling the truth bc staff was so nice but ya. For like 120 less a night I would have been like ok ya.

10

Mercedes

15. maj 2025

·

Overnattede 3 nætter

Staying at Tago was a wonderful experience! Check in was smooth and easy, our room was ready upon arrival. It was cleaned everyday with a PM turndown refresh to which the cleaning staff left desserts! They were quick to deliver for any water bottle refresh requests (and we had a lot!) Beach time was a lovely view with servers chronically checking in on you. There were plenty of seats and cabanas. I preferred the hotel restaurant (as opposed to Fara Fara), we frequented the guacamole and shrimp tacos. The drinks felt substantial and they ran specials each day (ex. 2x1 margs). Every afternoon, Mercedes and staff would circulate with cold towels, snacks and offer to clean your sunglasses. The reception area is small which made it easy for interactions with staff, it felt like the staff knew you. Our departing taxi arrived at least 15 mins early with help from the front desk, she gave us costs so we were aware ahead of time. Check out was also smooth. This area of hotel-zone Tulum is about a 20 min walk from the nightclubs, which for us wasn’t a big deal. It’s quiet all day, clean and beautiful. I think this property has done a great job with hospitality and I would absolutely stay here again! Thank you to the amazing staff at TAGO Tulum!!

Staying at Tago was a wonderful experience! Check in was smooth and easy, our room was ready upon arrival. It was cleaned everyday with a PM turndown refresh to which the cleaning staff left desserts! They were quick to deliver for any water bottle refresh requests (and we had a lot!) Beach time was a lovely view with servers chronically checking in on you. There were plenty of seats and cabanas. I preferred the hotel restaurant (as opposed to Fara Fara), we frequented the guacamole and shrimp tacos. The drinks felt substantial and they ran specials each day (ex. 2x1 margs). Every afternoon, Mercedes and staff would circulate with cold towels, snacks and offer to clean your sunglasses. The reception area is small which made it easy for interactions with staff, it felt like the staff knew you. Our departing taxi arrived at least 15 mins early with help from the front desk, she gave us costs so we were aware ahead of time. Check out was also smooth. This area of hotel-zone Tulum is about a 20 min walk from the nightclubs, which for us wasn’t a big deal. It’s quiet all day, clean and beautiful. I think this property has done a great job with hospitality and I would absolutely stay here again! Thank you to the amazing staff at TAGO Tulum!!

10

Patrycja

14. maj 2023

·

Wow our stay was amazing! The room was beautiful, we had the corner bottom room Next to the ocean! It was a dream waking up to it and listening to the waves. Staff is very friendly and they keep the property super clean, including rooms, beach, lobby area. Breakfast food that was included in our package was basket of bread, fruit and yogurt… everything else was extra. We traveled around tulum beach mostly, we did eat dinner here once and it was ok! I would definitely recommend this hotel and yes I would come back. The location is great too! The staff really makes this place feel special..

Wow our stay was amazing! The room was beautiful, we had the corner bottom room Next to the ocean! It was a dream waking up to it and listening to the waves. Staff is very friendly and they keep the property super clean, including rooms, beach, lobby area. Breakfast food that was included in our package was basket of bread, fruit and yogurt… everything else was extra. We traveled around tulum beach mostly, we did eat dinner here once and it was ok! I would definitely recommend this hotel and yes I would come back. The location is great too! The staff really makes this place feel special..

6

Denise

22. jan. 2024

·

Overnattede 1 nat

For $800-500 US per night, this place was NOT a good value for the money. This hotel bills itself as a luxury hotel but "luxury" is aspirational, at best. I feel ripped off & will not return. Good: •Friendly, helpful staff •Beautiful ocean front room •Pretty beach-- soft sand, uncrowded, well maintained •Each night, they left a little taste of dessert & some nights, they turned down your bed • Nespresso machine in the room • Nice toiletries • Fluffy robes Bad: •Ridiculously overpriced food/drinks (same over the Tulum Hotel Zone)-- $24 for a glass of Mexican wine, $30 for a cocktail. •Inconsistent housekeeping. Every day, something was missing (eg, hand towels, Nespresso pods, beach towels). The patio table was not wiped once while we were there. • No price list for the mini bar. We had to ask, and yes, everything was insanely overpriced • Front sliding doors stuck (room 14). An older person or someone with a bad back would have been injured opening it. • Bed was very saggy & soft. • You need an engineering degree to figure out the lighting panel Other: Entire Tulum Hotel Zone is a huge rip off. It's so overpriced and blatantly manipulative to tourists. Check your bills. There's no sidewalk in this zone. Walking to restaurants at night is dangerous. Bring FLAT shoes. Get better, less expensive meals in Tulum center. DO NOT TAKE TAXIS. They try to charge your $30-40 to go 2 miles to Tulum center. Get out of sight of taxis and hail a collectivo to town ($1.50-$2)

For $800-500 US per night, this place was NOT a good value for the money. This hotel bills itself as a luxury hotel but "luxury" is aspirational, at best. I feel ripped off & will not return. Good: •Friendly, helpful staff •Beautiful ocean front room •Pretty beach-- soft sand, uncrowded, well maintained •Each night, they left a little taste of dessert & some nights, they turned down your bed • Nespresso machine in the room • Nice toiletries • Fluffy robes Bad: •Ridiculously overpriced food/drinks (same over the Tulum Hotel Zone)-- $24 for a glass of Mexican wine, $30 for a cocktail. •Inconsistent housekeeping. Every day, something was missing (eg, hand towels, Nespresso pods, beach towels). The patio table was not wiped once while we were there. • No price list for the mini bar. We had to ask, and yes, everything was insanely overpriced • Front sliding doors stuck (room 14). An older person or someone with a bad back would have been injured opening it. • Bed was very saggy & soft. • You need an engineering degree to figure out the lighting panel Other: Entire Tulum Hotel Zone is a huge rip off. It's so overpriced and blatantly manipulative to tourists. Check your bills. There's no sidewalk in this zone. Walking to restaurants at night is dangerous. Bring FLAT shoes. Get better, less expensive meals in Tulum center. DO NOT TAKE TAXIS. They try to charge your $30-40 to go 2 miles to Tulum center. Get out of sight of taxis and hail a collectivo to town ($1.50-$2)

10

Beth

26. dec. 2025

·

Overnattede 4 nætter

Room was very clean and spacious. Great shower! Every night the staff close the curtains and leave a little dessert which is a nice touch. My only feedback is the beach needs more umbrellas for shade and sometimes the sulphur smell on the beach is quite strong. Staff are kind and helpful.

Room was very clean and spacious. Great shower! Every night the staff close the curtains and leave a little dessert which is a nice touch. My only feedback is the beach needs more umbrellas for shade and sometimes the sulphur smell on the beach is quite strong. Staff are kind and helpful.

6

June

18. jul. 2024

·

Overnattede 4 nætter

Pros: The staff is very friendly and helpful. They truly take good care of their guests. The breakfast was delicious. I loved the beach backyard. Every day there was a treat left in the room. It's a nice hotel. Cons: i had wait an hour before the room was ready. The pool was not clean. And the air conditioner was not working. At least we were offered a free drink while we waited. Overall we had a great stay I recommend this property.

Pros: The staff is very friendly and helpful. They truly take good care of their guests. The breakfast was delicious. I loved the beach backyard. Every day there was a treat left in the room. It's a nice hotel. Cons: i had wait an hour before the room was ready. The pool was not clean. And the air conditioner was not working. At least we were offered a free drink while we waited. Overall we had a great stay I recommend this property.

10

Raphaële

26. nov. 2025

·

Overnattede 6 nætter

This was our first trip to tulum, and without a doubt, if we return, we are going to tago tulum again! The hotel is absolutely gorgeous, it is calm and peaceful, the rooms are stunning, very clean, and can't forget the staff too! - they are all so welcoming, attentive, friendly and helpful. We ended up staying for dinner and breakfast way more times than expected because we loved the vibes, the service and the food so so much!! Perfect hotel if you ask me! Thank you Tago!

This was our first trip to tulum, and without a doubt, if we return, we are going to tago tulum again! The hotel is absolutely gorgeous, it is calm and peaceful, the rooms are stunning, very clean, and can't forget the staff too! - they are all so welcoming, attentive, friendly and helpful. We ended up staying for dinner and breakfast way more times than expected because we loved the vibes, the service and the food so so much!! Perfect hotel if you ask me! Thank you Tago!

10

Xina

31. okt. 2024

·

Overnattede 5 nætter

The moment we walked into our room and saw the view, we completely fell in love with this place. The staff is extraordinary and are there to help if there are any questions or concerns. Room service was on point with daily cleanings. I would recommend 10/10.

The moment we walked into our room and saw the view, we completely fell in love with this place. The staff is extraordinary and are there to help if there are any questions or concerns. Room service was on point with daily cleanings. I would recommend 10/10.

6

Nura

11. jun. 2024

·

Overnattede 4 nætter

The property was quiet and fairly well maintained. Our biggest issues were housekeeping (repeatedly stained bedding and inconsistency with replenishing towels) as well as items that were consistently unavailable at the hotel (room key shortage, no straws, certain vegetables unavailable for breakfast omelette, etc). Also the seaweed was overwhelming and made swimming difficult; while neighboring hotels had theirs raked regularly, our hotel only did it once during our 5 day stay. Very odd for a hotel that brands itself as a luxury boutique experience. We will not be back.

The property was quiet and fairly well maintained. Our biggest issues were housekeeping (repeatedly stained bedding and inconsistency with replenishing towels) as well as items that were consistently unavailable at the hotel (room key shortage, no straws, certain vegetables unavailable for breakfast omelette, etc). Also the seaweed was overwhelming and made swimming difficult; while neighboring hotels had theirs raked regularly, our hotel only did it once during our 5 day stay. Very odd for a hotel that brands itself as a luxury boutique experience. We will not be back.

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Værelser

Store, stilfulde værelser med havudsigt, komfortable senge, dobbeltbrusere og private plunge pools er et højdepunkt. Nogle gæster nævnte svag eller cyklende aircondition, lejlighedsvis støj eller insekter, plettet WiFi, stive døre og forsinkelser med opvarmningen af pools.

Relaterede gæsteanmeldelser

8

Jennifer

7. apr. 2025

·

Overnattede 3 nætter

This was our second trip to Tulum. We did really enjoy Tago and love the private pool in every room. We took advantage of this more than we thought we would. Our room was very clean, well appointed and many mini bar amenities. This area of the hotel zone is nice and a little more quiet yet close enough to walk. We rented scooter the whole time and found this to be the best means of transportation in the hotel zone. Our only complaint is the AC did not work as well as it should have. We had maintenance come up to fix and it still was not working to capacity. It never got below 77°. Overall we enjoyed just would have loved a little cooler AC.

This was our second trip to Tulum. We did really enjoy Tago and love the private pool in every room. We took advantage of this more than we thought we would. Our room was very clean, well appointed and many mini bar amenities. This area of the hotel zone is nice and a little more quiet yet close enough to walk. We rented scooter the whole time and found this to be the best means of transportation in the hotel zone. Our only complaint is the AC did not work as well as it should have. We had maintenance come up to fix and it still was not working to capacity. It never got below 77°. Overall we enjoyed just would have loved a little cooler AC.

10

Giorgi

23. jan. 2024

·

Overnattede 3 nætter

Stayed in the beach front suite (assumed i can walk into the beach from the room but not the case), the room was amazing, staff were great and very helpful. Beautiful views of the ocean.

Stayed in the beach front suite (assumed i can walk into the beach from the room but not the case), the room was amazing, staff were great and very helpful. Beautiful views of the ocean.

10

Beatrice

9. okt. 2024

·

Overnattede 4 nætter

This hotel was quiet and really nice. Our room was perfect size and had the pool facing the ocean. Definitely worth the visit

This hotel was quiet and really nice. Our room was perfect size and had the pool facing the ocean. Definitely worth the visit

4

Danille

7. okt. 2025

·

Overnattede 3 nætter

We arrived at Tago around 1:30 and weren't sure where to park so we went to the lobby and asked. He told us to park next to the building which only has about 4 spots. Check in isn't until 3 but they were able to accommodate our earlier arrival time. When checking in there are pictures of a topless woman behind the desk which seems out of place. As soon as you leave the front desk area there's sand everywhere. It's a sandy path to your room. When we got to the room I noticed the picture of naked people above the toilet and that the 2 extra locks on the door didn't appear to work (not even the chain). There also isn't a do not disturb sign. We asked the front desk how to turn on the pool and he said he'd send a guy over. About an hour later my husband called to say we didn't want it turned on any longer because we didn't think it would take someone that long to begin with. For some reason he comes to our room with the pool guy, unlocks our door and just walks right in without knocking. The Ocean Front Suite is large however the furniture is beat up (the outdoor furniture is rusty), the glass doors don't seal very well so you can hear the music, dogs barking and road noise, the wifi is hit or miss and we had a scorpion on the curtain. We had 3 nights booked but only stayed 2. Wasn't expecting toddlers since Expedia says guests under 18 are not permitted at this adults only property and you couldn't even enjoy the beach because of the rotting sargassum stench.

We arrived at Tago around 1:30 and weren't sure where to park so we went to the lobby and asked. He told us to park next to the building which only has about 4 spots. Check in isn't until 3 but they were able to accommodate our earlier arrival time. When checking in there are pictures of a topless woman behind the desk which seems out of place. As soon as you leave the front desk area there's sand everywhere. It's a sandy path to your room. When we got to the room I noticed the picture of naked people above the toilet and that the 2 extra locks on the door didn't appear to work (not even the chain). There also isn't a do not disturb sign. We asked the front desk how to turn on the pool and he said he'd send a guy over. About an hour later my husband called to say we didn't want it turned on any longer because we didn't think it would take someone that long to begin with. For some reason he comes to our room with the pool guy, unlocks our door and just walks right in without knocking. The Ocean Front Suite is large however the furniture is beat up (the outdoor furniture is rusty), the glass doors don't seal very well so you can hear the music, dogs barking and road noise, the wifi is hit or miss and we had a scorpion on the curtain. We had 3 nights booked but only stayed 2. Wasn't expecting toddlers since Expedia says guests under 18 are not permitted at this adults only property and you couldn't even enjoy the beach because of the rotting sargassum stench.

10

CHRISTOPHER

7. feb. 2024

·

Overnattede 3 nætter

Tago Tulum has some of the most beautiful and well-constructed hotel rooms I've stayed in. We loved the double shower, the king bed, the soak pool, and the small details from the service team like evening treats left in the room, daily room cleaning, and "good morning/goodnight" stamped in the sand of the room entry. Air conditioning worked great we were never hot in the room. Hot water in the shower never ran out. Things we would have liked to have known: there is a small refrigerator which you can use - you just had to clear out the minibar items and put them back in upon leaving. They have sunscreen bottles at the beach (probably left from previous guests but they let you use it). This area of Tulum is not the most beautiful to walk (there's lots of traffic and pricey dining options anywhere you go), but staying in the hotel was the best place to be.

Tago Tulum has some of the most beautiful and well-constructed hotel rooms I've stayed in. We loved the double shower, the king bed, the soak pool, and the small details from the service team like evening treats left in the room, daily room cleaning, and "good morning/goodnight" stamped in the sand of the room entry. Air conditioning worked great we were never hot in the room. Hot water in the shower never ran out. Things we would have liked to have known: there is a small refrigerator which you can use - you just had to clear out the minibar items and put them back in upon leaving. They have sunscreen bottles at the beach (probably left from previous guests but they let you use it). This area of Tulum is not the most beautiful to walk (there's lots of traffic and pricey dining options anywhere you go), but staying in the hotel was the best place to be.

10

Nancy M

14. sep. 2025

·

Overnattede 5 nætter

So the room were spectacular. The service fantastic, the food was delicious an the cocktails out of sight. the only thing that was a surprise is that when we wanted the outdoor pool was not always available. Of course the pool took about an 1.5 hours to get heated, but when we requested to have it turned on, we were never alerted that they would not end up doing it. So after a beautiful romantic walk back from dinner the pool was cold..... A bit of a Debbie Downer since the pool is used in high lighting the property rooms. I would still stay there again, but would ask for them to contact us if they will not be heated after we asked. The beach club was more then comfortable. EVERYONE went beyond the usual for great service. Other then that, we had a magical time. Thank you Tago Tulum

So the room were spectacular. The service fantastic, the food was delicious an the cocktails out of sight. the only thing that was a surprise is that when we wanted the outdoor pool was not always available. Of course the pool took about an 1.5 hours to get heated, but when we requested to have it turned on, we were never alerted that they would not end up doing it. So after a beautiful romantic walk back from dinner the pool was cold..... A bit of a Debbie Downer since the pool is used in high lighting the property rooms. I would still stay there again, but would ask for them to contact us if they will not be heated after we asked. The beach club was more then comfortable. EVERYONE went beyond the usual for great service. Other then that, we had a magical time. Thank you Tago Tulum

6

Denise

22. jan. 2024

·

Overnattede 1 nat

For $800-500 US per night, this place was NOT a good value for the money. This hotel bills itself as a luxury hotel but "luxury" is aspirational, at best. I feel ripped off & will not return. Good: •Friendly, helpful staff •Beautiful ocean front room •Pretty beach-- soft sand, uncrowded, well maintained •Each night, they left a little taste of dessert & some nights, they turned down your bed • Nespresso machine in the room • Nice toiletries • Fluffy robes Bad: •Ridiculously overpriced food/drinks (same over the Tulum Hotel Zone)-- $24 for a glass of Mexican wine, $30 for a cocktail. •Inconsistent housekeeping. Every day, something was missing (eg, hand towels, Nespresso pods, beach towels). The patio table was not wiped once while we were there. • No price list for the mini bar. We had to ask, and yes, everything was insanely overpriced • Front sliding doors stuck (room 14). An older person or someone with a bad back would have been injured opening it. • Bed was very saggy & soft. • You need an engineering degree to figure out the lighting panel Other: Entire Tulum Hotel Zone is a huge rip off. It's so overpriced and blatantly manipulative to tourists. Check your bills. There's no sidewalk in this zone. Walking to restaurants at night is dangerous. Bring FLAT shoes. Get better, less expensive meals in Tulum center. DO NOT TAKE TAXIS. They try to charge your $30-40 to go 2 miles to Tulum center. Get out of sight of taxis and hail a collectivo to town ($1.50-$2)

For $800-500 US per night, this place was NOT a good value for the money. This hotel bills itself as a luxury hotel but "luxury" is aspirational, at best. I feel ripped off & will not return. Good: •Friendly, helpful staff •Beautiful ocean front room •Pretty beach-- soft sand, uncrowded, well maintained •Each night, they left a little taste of dessert & some nights, they turned down your bed • Nespresso machine in the room • Nice toiletries • Fluffy robes Bad: •Ridiculously overpriced food/drinks (same over the Tulum Hotel Zone)-- $24 for a glass of Mexican wine, $30 for a cocktail. •Inconsistent housekeeping. Every day, something was missing (eg, hand towels, Nespresso pods, beach towels). The patio table was not wiped once while we were there. • No price list for the mini bar. We had to ask, and yes, everything was insanely overpriced • Front sliding doors stuck (room 14). An older person or someone with a bad back would have been injured opening it. • Bed was very saggy & soft. • You need an engineering degree to figure out the lighting panel Other: Entire Tulum Hotel Zone is a huge rip off. It's so overpriced and blatantly manipulative to tourists. Check your bills. There's no sidewalk in this zone. Walking to restaurants at night is dangerous. Bring FLAT shoes. Get better, less expensive meals in Tulum center. DO NOT TAKE TAXIS. They try to charge your $30-40 to go 2 miles to Tulum center. Get out of sight of taxis and hail a collectivo to town ($1.50-$2)

10

Beth

26. dec. 2025

·

Overnattede 4 nætter

Room was very clean and spacious. Great shower! Every night the staff close the curtains and leave a little dessert which is a nice touch. My only feedback is the beach needs more umbrellas for shade and sometimes the sulphur smell on the beach is quite strong. Staff are kind and helpful.

Room was very clean and spacious. Great shower! Every night the staff close the curtains and leave a little dessert which is a nice touch. My only feedback is the beach needs more umbrellas for shade and sometimes the sulphur smell on the beach is quite strong. Staff are kind and helpful.

10

Gabriela

13. jul. 2025

·

Overnattede 5 nætter

I’m rating this property 5 stars because the rooms are wonderful!! The beds are very comfortable, bathroom is huge and the shutters make the room dark. The icing on the cake is the private pool in the patio! If you asked for the staff to warm it up, it stays on until 10pm and it’s the absolute perfect temperature. I’m not sure if all the upstairs rooms are the same but we were put initially in an upstairs room and the AC was via control and very weak, making the room hot. They immediately moved us downstairs and it was the perfect temperature with actual central air conditioning. The ambiance in the hotel was boring as not many people on the property. The beaches in tulum are ugly due to algae and the hotel pool is a joke, barely bigger than a jacuzzi. Also the hotel food is not that good. BUT like I said, perfect room with an amazing private pool. The hotel is within 1/2 mile from the main strip (1 mile from major clubs, 20 min walk). The area was very safe to walk even though the hotel is not right next to the action. Gym is also small but has weights up to 60 lbs dumbbells, cardio machine, bench and curl bars. The staff is very nice and even though we staid out late every night in the pool, they never said anything to us. I’d definitely stay here again.

I’m rating this property 5 stars because the rooms are wonderful!! The beds are very comfortable, bathroom is huge and the shutters make the room dark. The icing on the cake is the private pool in the patio! If you asked for the staff to warm it up, it stays on until 10pm and it’s the absolute perfect temperature. I’m not sure if all the upstairs rooms are the same but we were put initially in an upstairs room and the AC was via control and very weak, making the room hot. They immediately moved us downstairs and it was the perfect temperature with actual central air conditioning. The ambiance in the hotel was boring as not many people on the property. The beaches in tulum are ugly due to algae and the hotel pool is a joke, barely bigger than a jacuzzi. Also the hotel food is not that good. BUT like I said, perfect room with an amazing private pool. The hotel is within 1/2 mile from the main strip (1 mile from major clubs, 20 min walk). The area was very safe to walk even though the hotel is not right next to the action. Gym is also small but has weights up to 60 lbs dumbbells, cardio machine, bench and curl bars. The staff is very nice and even though we staid out late every night in the pool, they never said anything to us. I’d definitely stay here again.

10

Raphaële

26. nov. 2025

·

Overnattede 6 nætter

This was our first trip to tulum, and without a doubt, if we return, we are going to tago tulum again! The hotel is absolutely gorgeous, it is calm and peaceful, the rooms are stunning, very clean, and can't forget the staff too! - they are all so welcoming, attentive, friendly and helpful. We ended up staying for dinner and breakfast way more times than expected because we loved the vibes, the service and the food so so much!! Perfect hotel if you ask me! Thank you Tago!

This was our first trip to tulum, and without a doubt, if we return, we are going to tago tulum again! The hotel is absolutely gorgeous, it is calm and peaceful, the rooms are stunning, very clean, and can't forget the staff too! - they are all so welcoming, attentive, friendly and helpful. We ended up staying for dinner and breakfast way more times than expected because we loved the vibes, the service and the food so so much!! Perfect hotel if you ask me! Thank you Tago!

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Service

Personalet roses bredt for at være varmt, opmærksomt og hjælpsomt med opmærksomme detaljer og lydhør kommunikation. Nogle gæster oplevede langsom restaurant- eller strandservice, problemer med depositum eller regninger og forsinkelser ved udtjekning.

Relaterede gæsteanmeldelser

6

Ryan

24. okt. 2025

·

Overnattede 4 nætter

The food here was very overpriced for the mediocre quality, especially breakfast. The sargassum on the beach was creating an unpleasant odor. I understand that it is impossible to control nature however if there would have been minimal effort by staff a lot of it could have been cleaned up and the beach could have been enjoyable. The service received while at the beach was poor. In sum I don’t think I would stay here again.

The food here was very overpriced for the mediocre quality, especially breakfast. The sargassum on the beach was creating an unpleasant odor. I understand that it is impossible to control nature however if there would have been minimal effort by staff a lot of it could have been cleaned up and the beach could have been enjoyable. The service received while at the beach was poor. In sum I don’t think I would stay here again.

10

Maria

26. apr. 2024

·

Overnattede 5 nætter

The customer service at this property is top notch. I received communication from management prior to arriving and was pleasantly greeted by Jacqueline who went above and beyond to make me feel welcome. The pictures do not do this place justice, the high ceilings beautiful architecture and amazing views are breathtaking. Continental breakfast is a must my friends and I enjoyed the honey jam every single morning. Nitzy was wonderful and attentive when my friend wasnt feeling well she made sure breakfast was sent to her room and she followed up with her to make sure she had everything she needed. Transportation is everywhere you will not miss a taxi. Tago exceeded my expectations in every way. We took advantage of their gym and sauna which was clean and had everything we needed. The beach is well maintained and there is staff everywhere to make sure you have everything you need. This will be my go to property for my future Tulum visits. The evening treats were cute and tasty! The room was huge and had every amenity you could think of! Thank you Tago for being so amazing to myself and my friends! This was truly VIP treatment!

The customer service at this property is top notch. I received communication from management prior to arriving and was pleasantly greeted by Jacqueline who went above and beyond to make me feel welcome. The pictures do not do this place justice, the high ceilings beautiful architecture and amazing views are breathtaking. Continental breakfast is a must my friends and I enjoyed the honey jam every single morning. Nitzy was wonderful and attentive when my friend wasnt feeling well she made sure breakfast was sent to her room and she followed up with her to make sure she had everything she needed. Transportation is everywhere you will not miss a taxi. Tago exceeded my expectations in every way. We took advantage of their gym and sauna which was clean and had everything we needed. The beach is well maintained and there is staff everywhere to make sure you have everything you need. This will be my go to property for my future Tulum visits. The evening treats were cute and tasty! The room was huge and had every amenity you could think of! Thank you Tago for being so amazing to myself and my friends! This was truly VIP treatment!

10

Mercedes

15. maj 2025

·

Overnattede 3 nætter

Staying at Tago was a wonderful experience! Check in was smooth and easy, our room was ready upon arrival. It was cleaned everyday with a PM turndown refresh to which the cleaning staff left desserts! They were quick to deliver for any water bottle refresh requests (and we had a lot!) Beach time was a lovely view with servers chronically checking in on you. There were plenty of seats and cabanas. I preferred the hotel restaurant (as opposed to Fara Fara), we frequented the guacamole and shrimp tacos. The drinks felt substantial and they ran specials each day (ex. 2x1 margs). Every afternoon, Mercedes and staff would circulate with cold towels, snacks and offer to clean your sunglasses. The reception area is small which made it easy for interactions with staff, it felt like the staff knew you. Our departing taxi arrived at least 15 mins early with help from the front desk, she gave us costs so we were aware ahead of time. Check out was also smooth. This area of hotel-zone Tulum is about a 20 min walk from the nightclubs, which for us wasn’t a big deal. It’s quiet all day, clean and beautiful. I think this property has done a great job with hospitality and I would absolutely stay here again! Thank you to the amazing staff at TAGO Tulum!!

Staying at Tago was a wonderful experience! Check in was smooth and easy, our room was ready upon arrival. It was cleaned everyday with a PM turndown refresh to which the cleaning staff left desserts! They were quick to deliver for any water bottle refresh requests (and we had a lot!) Beach time was a lovely view with servers chronically checking in on you. There were plenty of seats and cabanas. I preferred the hotel restaurant (as opposed to Fara Fara), we frequented the guacamole and shrimp tacos. The drinks felt substantial and they ran specials each day (ex. 2x1 margs). Every afternoon, Mercedes and staff would circulate with cold towels, snacks and offer to clean your sunglasses. The reception area is small which made it easy for interactions with staff, it felt like the staff knew you. Our departing taxi arrived at least 15 mins early with help from the front desk, she gave us costs so we were aware ahead of time. Check out was also smooth. This area of hotel-zone Tulum is about a 20 min walk from the nightclubs, which for us wasn’t a big deal. It’s quiet all day, clean and beautiful. I think this property has done a great job with hospitality and I would absolutely stay here again! Thank you to the amazing staff at TAGO Tulum!!

10

Ashwin

15. nov. 2025

·

Overnattede 4 nætter

The staff were extremely friendly. Especially grateful for Emmanuel who was a major help throughout our stay.

The staff were extremely friendly. Especially grateful for Emmanuel who was a major help throughout our stay.

6

andrea

13. nov. 2024

·

Overnattede 3 nætter

Ok small and quiet hotel. Nice rooms with comfortable beds and good shower. Service was slow, didn’t have many food items on the menu. Food is not good. Our check out was awful, at 6:30, having told them the night before it still took 45 minutes to check out. Their process includes taking pictures of the room…very frustrating when you have a flight to catch. Its not in walking distance to the restaurants and shops down the street, need to get a taxi. There are better choices in Tulum ,we’re not going back.

Ok small and quiet hotel. Nice rooms with comfortable beds and good shower. Service was slow, didn’t have many food items on the menu. Food is not good. Our check out was awful, at 6:30, having told them the night before it still took 45 minutes to check out. Their process includes taking pictures of the room…very frustrating when you have a flight to catch. Its not in walking distance to the restaurants and shops down the street, need to get a taxi. There are better choices in Tulum ,we’re not going back.

10

Jill

30. nov. 2025

·

Overnattede 2 nætter

I had an amazing stay at Tago Hotel! The staff was incredibly attentive, especially Andrea, who answered all my questions in English since I don’t speak Spanish. She truly made everything easy and welcoming. The food at Tago was delicious, and the nightly dessert delivered to our room was such a special touch—we looked forward to it every evening. The restaurant that’s part of Tago, right on the beach, was perfect for our beach days. The views were the best on the beach, hands down. The whole place has a quaint, boutique feel while still offering all the big-hotel amenities. We also loved the restaurant Fara Fara. They made sure to get to know us, checked on us constantly, and the service was amazing. The food was the best—everything wholesome and cooked on the grill. We tried the ceviche, fish, steak, and the potatoes, sweet potatoes, and carrots… all absolutely to die for. Joshua and Rick were incredible. Overall, Tago Hotel exceeded our expectations. We can’t wait to return!

I had an amazing stay at Tago Hotel! The staff was incredibly attentive, especially Andrea, who answered all my questions in English since I don’t speak Spanish. She truly made everything easy and welcoming. The food at Tago was delicious, and the nightly dessert delivered to our room was such a special touch—we looked forward to it every evening. The restaurant that’s part of Tago, right on the beach, was perfect for our beach days. The views were the best on the beach, hands down. The whole place has a quaint, boutique feel while still offering all the big-hotel amenities. We also loved the restaurant Fara Fara. They made sure to get to know us, checked on us constantly, and the service was amazing. The food was the best—everything wholesome and cooked on the grill. We tried the ceviche, fish, steak, and the potatoes, sweet potatoes, and carrots… all absolutely to die for. Joshua and Rick were incredible. Overall, Tago Hotel exceeded our expectations. We can’t wait to return!

6

Myrna

25. mar. 2024

·

Overnattede 4 nætter

Honestly, the property is very nice. We stayed in the ocean front room (they have 4 of these). Its a boutique hotel like most of Tulum hotels are. Before we arrived, we were asked to pay in full (this was done about 3-4 days before arriving. Upon arrival, they req. the tax be prepaid and a $400 deposit for incidentals. We complied. Later that day, they stated it had been cancelled and they wanted to charge another $400 we declined as the charge was still on cc app. For 3 of the 4 days we were there we have countless managers come to us at the beach, ambushed in the lobby about the $400. We did not appreciate this harassment and stated this to them. We owed $107 upon departure, they wanted us to sign a letter stating how good their cust serv was and that we were fully satisfied with our stay. Again, its a nice hotel, but shady behavior which is why I gave it a 3 start. We declined to sign the letter.

Honestly, the property is very nice. We stayed in the ocean front room (they have 4 of these). Its a boutique hotel like most of Tulum hotels are. Before we arrived, we were asked to pay in full (this was done about 3-4 days before arriving. Upon arrival, they req. the tax be prepaid and a $400 deposit for incidentals. We complied. Later that day, they stated it had been cancelled and they wanted to charge another $400 we declined as the charge was still on cc app. For 3 of the 4 days we were there we have countless managers come to us at the beach, ambushed in the lobby about the $400. We did not appreciate this harassment and stated this to them. We owed $107 upon departure, they wanted us to sign a letter stating how good their cust serv was and that we were fully satisfied with our stay. Again, its a nice hotel, but shady behavior which is why I gave it a 3 start. We declined to sign the letter.

10

Andrew

27. jun. 2025

·

Overnattede 5 nætter

This was the best hotel experience I’ve had. We stayed a few months ago, but it didn’t save my review I guess. The staff are amazing, literally 12/10 service. The location is fantastic, with a very nice beach and great food/drink options.

This was the best hotel experience I’ve had. We stayed a few months ago, but it didn’t save my review I guess. The staff are amazing, literally 12/10 service. The location is fantastic, with a very nice beach and great food/drink options.

6

shani

24. feb. 2024

·

Overnattede 4 nætter

Drinks and food at property was extremely expensive. service was mid

Drinks and food at property was extremely expensive. service was mid

10

Raphaële

26. nov. 2025

·

Overnattede 6 nætter

This was our first trip to tulum, and without a doubt, if we return, we are going to tago tulum again! The hotel is absolutely gorgeous, it is calm and peaceful, the rooms are stunning, very clean, and can't forget the staff too! - they are all so welcoming, attentive, friendly and helpful. We ended up staying for dinner and breakfast way more times than expected because we loved the vibes, the service and the food so so much!! Perfect hotel if you ask me! Thank you Tago!

This was our first trip to tulum, and without a doubt, if we return, we are going to tago tulum again! The hotel is absolutely gorgeous, it is calm and peaceful, the rooms are stunning, very clean, and can't forget the staff too! - they are all so welcoming, attentive, friendly and helpful. We ended up staying for dinner and breakfast way more times than expected because we loved the vibes, the service and the food so so much!! Perfect hotel if you ask me! Thank you Tago!

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Lokation

Beliggende ved stranden i Tulum’s hotelzone, inden for gåafstand eller en kort køretur til spisesteder og natteliv. Området og taxierne er dyre, og sæsonbestemt sargassum kan påvirke brugen af stranden og skabe lugtgener.

Relaterede gæsteanmeldelser

6

Ryan

24. okt. 2025

·

Overnattede 4 nætter

The food here was very overpriced for the mediocre quality, especially breakfast. The sargassum on the beach was creating an unpleasant odor. I understand that it is impossible to control nature however if there would have been minimal effort by staff a lot of it could have been cleaned up and the beach could have been enjoyable. The service received while at the beach was poor. In sum I don’t think I would stay here again.

The food here was very overpriced for the mediocre quality, especially breakfast. The sargassum on the beach was creating an unpleasant odor. I understand that it is impossible to control nature however if there would have been minimal effort by staff a lot of it could have been cleaned up and the beach could have been enjoyable. The service received while at the beach was poor. In sum I don’t think I would stay here again.

8

Jennifer

7. apr. 2025

·

Overnattede 3 nætter

This was our second trip to Tulum. We did really enjoy Tago and love the private pool in every room. We took advantage of this more than we thought we would. Our room was very clean, well appointed and many mini bar amenities. This area of the hotel zone is nice and a little more quiet yet close enough to walk. We rented scooter the whole time and found this to be the best means of transportation in the hotel zone. Our only complaint is the AC did not work as well as it should have. We had maintenance come up to fix and it still was not working to capacity. It never got below 77°. Overall we enjoyed just would have loved a little cooler AC.

This was our second trip to Tulum. We did really enjoy Tago and love the private pool in every room. We took advantage of this more than we thought we would. Our room was very clean, well appointed and many mini bar amenities. This area of the hotel zone is nice and a little more quiet yet close enough to walk. We rented scooter the whole time and found this to be the best means of transportation in the hotel zone. Our only complaint is the AC did not work as well as it should have. We had maintenance come up to fix and it still was not working to capacity. It never got below 77°. Overall we enjoyed just would have loved a little cooler AC.

10

Lauren

26. nov. 2023

·

Overnattede 3 nætter

We found Tago to be very clean, comfortable and welcoming. The staff made us feel very much at home. We enjoyed the beautiful grounds, cozy room, comfortable bed, and valet parking. We took advantage of the many restaurants within walking distance each evening. The slippers were a nice touch on the tile floors. Be aware when tipping that service charges are automatically applied when ordering food/beverages at the hotel.

We found Tago to be very clean, comfortable and welcoming. The staff made us feel very much at home. We enjoyed the beautiful grounds, cozy room, comfortable bed, and valet parking. We took advantage of the many restaurants within walking distance each evening. The slippers were a nice touch on the tile floors. Be aware when tipping that service charges are automatically applied when ordering food/beverages at the hotel.

10

Mercedes

15. maj 2025

·

Overnattede 3 nætter

Staying at Tago was a wonderful experience! Check in was smooth and easy, our room was ready upon arrival. It was cleaned everyday with a PM turndown refresh to which the cleaning staff left desserts! They were quick to deliver for any water bottle refresh requests (and we had a lot!) Beach time was a lovely view with servers chronically checking in on you. There were plenty of seats and cabanas. I preferred the hotel restaurant (as opposed to Fara Fara), we frequented the guacamole and shrimp tacos. The drinks felt substantial and they ran specials each day (ex. 2x1 margs). Every afternoon, Mercedes and staff would circulate with cold towels, snacks and offer to clean your sunglasses. The reception area is small which made it easy for interactions with staff, it felt like the staff knew you. Our departing taxi arrived at least 15 mins early with help from the front desk, she gave us costs so we were aware ahead of time. Check out was also smooth. This area of hotel-zone Tulum is about a 20 min walk from the nightclubs, which for us wasn’t a big deal. It’s quiet all day, clean and beautiful. I think this property has done a great job with hospitality and I would absolutely stay here again! Thank you to the amazing staff at TAGO Tulum!!

Staying at Tago was a wonderful experience! Check in was smooth and easy, our room was ready upon arrival. It was cleaned everyday with a PM turndown refresh to which the cleaning staff left desserts! They were quick to deliver for any water bottle refresh requests (and we had a lot!) Beach time was a lovely view with servers chronically checking in on you. There were plenty of seats and cabanas. I preferred the hotel restaurant (as opposed to Fara Fara), we frequented the guacamole and shrimp tacos. The drinks felt substantial and they ran specials each day (ex. 2x1 margs). Every afternoon, Mercedes and staff would circulate with cold towels, snacks and offer to clean your sunglasses. The reception area is small which made it easy for interactions with staff, it felt like the staff knew you. Our departing taxi arrived at least 15 mins early with help from the front desk, she gave us costs so we were aware ahead of time. Check out was also smooth. This area of hotel-zone Tulum is about a 20 min walk from the nightclubs, which for us wasn’t a big deal. It’s quiet all day, clean and beautiful. I think this property has done a great job with hospitality and I would absolutely stay here again! Thank you to the amazing staff at TAGO Tulum!!

10

Eli

9. aug. 2025

·

Overnattede 3 nætter

Love the Location and the proximity to the beach. I had ocean front room. The bar at the front of the hotel needs some type of ventilations. It gets hot while sitting enjoying a drink.

Love the Location and the proximity to the beach. I had ocean front room. The bar at the front of the hotel needs some type of ventilations. It gets hot while sitting enjoying a drink.

10

Darren

6. maj 2024

·

Overnattede 2 nætter

Great beach walked to meals and shopping definitely would stay here again

Great beach walked to meals and shopping definitely would stay here again

6

Denise

22. jan. 2024

·

Overnattede 1 nat

For $800-500 US per night, this place was NOT a good value for the money. This hotel bills itself as a luxury hotel but "luxury" is aspirational, at best. I feel ripped off & will not return. Good: •Friendly, helpful staff •Beautiful ocean front room •Pretty beach-- soft sand, uncrowded, well maintained •Each night, they left a little taste of dessert & some nights, they turned down your bed • Nespresso machine in the room • Nice toiletries • Fluffy robes Bad: •Ridiculously overpriced food/drinks (same over the Tulum Hotel Zone)-- $24 for a glass of Mexican wine, $30 for a cocktail. •Inconsistent housekeeping. Every day, something was missing (eg, hand towels, Nespresso pods, beach towels). The patio table was not wiped once while we were there. • No price list for the mini bar. We had to ask, and yes, everything was insanely overpriced • Front sliding doors stuck (room 14). An older person or someone with a bad back would have been injured opening it. • Bed was very saggy & soft. • You need an engineering degree to figure out the lighting panel Other: Entire Tulum Hotel Zone is a huge rip off. It's so overpriced and blatantly manipulative to tourists. Check your bills. There's no sidewalk in this zone. Walking to restaurants at night is dangerous. Bring FLAT shoes. Get better, less expensive meals in Tulum center. DO NOT TAKE TAXIS. They try to charge your $30-40 to go 2 miles to Tulum center. Get out of sight of taxis and hail a collectivo to town ($1.50-$2)

For $800-500 US per night, this place was NOT a good value for the money. This hotel bills itself as a luxury hotel but "luxury" is aspirational, at best. I feel ripped off & will not return. Good: •Friendly, helpful staff •Beautiful ocean front room •Pretty beach-- soft sand, uncrowded, well maintained •Each night, they left a little taste of dessert & some nights, they turned down your bed • Nespresso machine in the room • Nice toiletries • Fluffy robes Bad: •Ridiculously overpriced food/drinks (same over the Tulum Hotel Zone)-- $24 for a glass of Mexican wine, $30 for a cocktail. •Inconsistent housekeeping. Every day, something was missing (eg, hand towels, Nespresso pods, beach towels). The patio table was not wiped once while we were there. • No price list for the mini bar. We had to ask, and yes, everything was insanely overpriced • Front sliding doors stuck (room 14). An older person or someone with a bad back would have been injured opening it. • Bed was very saggy & soft. • You need an engineering degree to figure out the lighting panel Other: Entire Tulum Hotel Zone is a huge rip off. It's so overpriced and blatantly manipulative to tourists. Check your bills. There's no sidewalk in this zone. Walking to restaurants at night is dangerous. Bring FLAT shoes. Get better, less expensive meals in Tulum center. DO NOT TAKE TAXIS. They try to charge your $30-40 to go 2 miles to Tulum center. Get out of sight of taxis and hail a collectivo to town ($1.50-$2)

10

Olivia

13. aug. 2025

·

Overnattede 7 nætter

Super nice property, staff was very friendly! Would definitely stay again! Note that the area on the beach strip is very expensive dinning and limited transportation options that don’t break the bank! Bike rentals are you best option but even on the beach front road you have to pay to park your bike for dinner.

Super nice property, staff was very friendly! Would definitely stay again! Note that the area on the beach strip is very expensive dinning and limited transportation options that don’t break the bank! Bike rentals are you best option but even on the beach front road you have to pay to park your bike for dinner.

6

Gail

18. aug. 2025

·

Overnattede 3 nætter

The hotel was fairly nice but the surroundings and smell from the beach was awful. The beach looked horrific because of the sludge and seamoss, which I assumed created the awful smell. There should be clear notifications posted on the hotel site regarding the beach area so that travelers are aware to ensure the stay is accommodating for them. You definitely could not enjoy the beach or the view

The hotel was fairly nice but the surroundings and smell from the beach was awful. The beach looked horrific because of the sludge and seamoss, which I assumed created the awful smell. There should be clear notifications posted on the hotel site regarding the beach area so that travelers are aware to ensure the stay is accommodating for them. You definitely could not enjoy the beach or the view

10

Nelson Roman

16. apr. 2025

·

Overnattede 4 nætter

Definitely thenplace to stay in Tulum. Quite boutique feel with privat beach and plenty of option to eat nearby. Driving wasn't bad either.

Definitely thenplace to stay in Tulum. Quite boutique feel with privat beach and plenty of option to eat nearby. Driving wasn't bad either.

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Spisning

Feedback er blandet: mange nød velsmagende måltider, cocktails og aftenens desserter, men morgenmaden beskrives ofte som begrænset, mad og drikkevarer er dyre, og servicen kan være langsom. Flere gæster valgte at spise på nærliggende restauranter.

Relaterede gæsteanmeldelser

6

Jessica Sabrina Serrano

7. jan. 2024

·

Overnattede 3 nætter

La habitación ha sido una de las más bellas que me he quedado. Sin embargo el acceso al hotel es difícil, ningún taxi quería llegar ahí, así que cobraban carísimo! Y aunque los alimentos eran ricos se tardaron 2 horas sin exagerar en entregarlos! Increíble el tiempo que esperamos. Pésimo servicio de la cocina, y no fue una ocasión sino todas las veces que consumimos ahí.

La habitación ha sido una de las más bellas que me he quedado. Sin embargo el acceso al hotel es difícil, ningún taxi quería llegar ahí, así que cobraban carísimo! Y aunque los alimentos eran ricos se tardaron 2 horas sin exagerar en entregarlos! Increíble el tiempo que esperamos. Pésimo servicio de la cocina, y no fue una ocasión sino todas las veces que consumimos ahí.

4

nancy

9. maj 2025

·

Overnattede 6 nætter

I felt it was way too expensive for the property. Was not impressed. The breakfast was inadequate. A continental breakfast as offered at no charge with our room but I was charged $5 USD for ordering tea! Do not recommend this place.

I felt it was way too expensive for the property. Was not impressed. The breakfast was inadequate. A continental breakfast as offered at no charge with our room but I was charged $5 USD for ordering tea! Do not recommend this place.

8

Jerry

11. nov. 2023

·

Overnattede 1 nat

Overall, this was an amazing stay. Room was immaculate with picturesque views of the ocean. Beach club was quaint and semi private. Great if you don’t want a lot of people sharing that space. Great time to relax on beach and feel like you may be the only one there. The dinner service is just ok. I would recommend some of the great restaurants that are nearby unless you are committed to partaking of TAGO’s menu only. Their cocktails were very tasty as well. I would give feedback on the wait time to check in. Not a deal breaker at all, but I arrived an hour before check in and was not able to check in for an 1hr 1/2 later. Only 30 min after time technically. But sitting in lobby after 2 1/2 hr drive to Tulum from Cancun, made me want to immediately refresh and relax in my room. Strict no late check out policy. While I went ATVing early morning of checkout, the staff kindly held my belongings and offered me the spa showers if I needed to use once returned since already checked out. Overall 9/10. Great experience. I would definitely return.

Overall, this was an amazing stay. Room was immaculate with picturesque views of the ocean. Beach club was quaint and semi private. Great if you don’t want a lot of people sharing that space. Great time to relax on beach and feel like you may be the only one there. The dinner service is just ok. I would recommend some of the great restaurants that are nearby unless you are committed to partaking of TAGO’s menu only. Their cocktails were very tasty as well. I would give feedback on the wait time to check in. Not a deal breaker at all, but I arrived an hour before check in and was not able to check in for an 1hr 1/2 later. Only 30 min after time technically. But sitting in lobby after 2 1/2 hr drive to Tulum from Cancun, made me want to immediately refresh and relax in my room. Strict no late check out policy. While I went ATVing early morning of checkout, the staff kindly held my belongings and offered me the spa showers if I needed to use once returned since already checked out. Overall 9/10. Great experience. I would definitely return.

10

Jill

30. nov. 2025

·

Overnattede 2 nætter

I had an amazing stay at Tago Hotel! The staff was incredibly attentive, especially Andrea, who answered all my questions in English since I don’t speak Spanish. She truly made everything easy and welcoming. The food at Tago was delicious, and the nightly dessert delivered to our room was such a special touch—we looked forward to it every evening. The restaurant that’s part of Tago, right on the beach, was perfect for our beach days. The views were the best on the beach, hands down. The whole place has a quaint, boutique feel while still offering all the big-hotel amenities. We also loved the restaurant Fara Fara. They made sure to get to know us, checked on us constantly, and the service was amazing. The food was the best—everything wholesome and cooked on the grill. We tried the ceviche, fish, steak, and the potatoes, sweet potatoes, and carrots… all absolutely to die for. Joshua and Rick were incredible. Overall, Tago Hotel exceeded our expectations. We can’t wait to return!

I had an amazing stay at Tago Hotel! The staff was incredibly attentive, especially Andrea, who answered all my questions in English since I don’t speak Spanish. She truly made everything easy and welcoming. The food at Tago was delicious, and the nightly dessert delivered to our room was such a special touch—we looked forward to it every evening. The restaurant that’s part of Tago, right on the beach, was perfect for our beach days. The views were the best on the beach, hands down. The whole place has a quaint, boutique feel while still offering all the big-hotel amenities. We also loved the restaurant Fara Fara. They made sure to get to know us, checked on us constantly, and the service was amazing. The food was the best—everything wholesome and cooked on the grill. We tried the ceviche, fish, steak, and the potatoes, sweet potatoes, and carrots… all absolutely to die for. Joshua and Rick were incredible. Overall, Tago Hotel exceeded our expectations. We can’t wait to return!

8

Biljana

19. dec. 2023

·

Overnattede 5 nætter

The hotel was nice but our room was amazing, it felt like we were on the beach. It was a beautiful room with an amazing front view of the ocean. The service was great, however the food was very expensive and not very good. I would say this hotel needs improvement on the food quality and taste considering the price pount. We ended up going to other restaurants in Tulum which were great!

The hotel was nice but our room was amazing, it felt like we were on the beach. It was a beautiful room with an amazing front view of the ocean. The service was great, however the food was very expensive and not very good. I would say this hotel needs improvement on the food quality and taste considering the price pount. We ended up going to other restaurants in Tulum which were great!

10

Lynne

25. dec. 2024

·

Overnattede 4 nætter

The hotel is wonderful with two exceptions. The continental breakfast is terrible. The beach attendants are not there early enough. Other than those things, it is fabulous.

The hotel is wonderful with two exceptions. The continental breakfast is terrible. The beach attendants are not there early enough. Other than those things, it is fabulous.

6

shani

24. feb. 2024

·

Overnattede 4 nætter

Drinks and food at property was extremely expensive. service was mid

Drinks and food at property was extremely expensive. service was mid

6

Denise

22. jan. 2024

·

Overnattede 1 nat

For $800-500 US per night, this place was NOT a good value for the money. This hotel bills itself as a luxury hotel but "luxury" is aspirational, at best. I feel ripped off & will not return. Good: •Friendly, helpful staff •Beautiful ocean front room •Pretty beach-- soft sand, uncrowded, well maintained •Each night, they left a little taste of dessert & some nights, they turned down your bed • Nespresso machine in the room • Nice toiletries • Fluffy robes Bad: •Ridiculously overpriced food/drinks (same over the Tulum Hotel Zone)-- $24 for a glass of Mexican wine, $30 for a cocktail. •Inconsistent housekeeping. Every day, something was missing (eg, hand towels, Nespresso pods, beach towels). The patio table was not wiped once while we were there. • No price list for the mini bar. We had to ask, and yes, everything was insanely overpriced • Front sliding doors stuck (room 14). An older person or someone with a bad back would have been injured opening it. • Bed was very saggy & soft. • You need an engineering degree to figure out the lighting panel Other: Entire Tulum Hotel Zone is a huge rip off. It's so overpriced and blatantly manipulative to tourists. Check your bills. There's no sidewalk in this zone. Walking to restaurants at night is dangerous. Bring FLAT shoes. Get better, less expensive meals in Tulum center. DO NOT TAKE TAXIS. They try to charge your $30-40 to go 2 miles to Tulum center. Get out of sight of taxis and hail a collectivo to town ($1.50-$2)

For $800-500 US per night, this place was NOT a good value for the money. This hotel bills itself as a luxury hotel but "luxury" is aspirational, at best. I feel ripped off & will not return. Good: •Friendly, helpful staff •Beautiful ocean front room •Pretty beach-- soft sand, uncrowded, well maintained •Each night, they left a little taste of dessert & some nights, they turned down your bed • Nespresso machine in the room • Nice toiletries • Fluffy robes Bad: •Ridiculously overpriced food/drinks (same over the Tulum Hotel Zone)-- $24 for a glass of Mexican wine, $30 for a cocktail. •Inconsistent housekeeping. Every day, something was missing (eg, hand towels, Nespresso pods, beach towels). The patio table was not wiped once while we were there. • No price list for the mini bar. We had to ask, and yes, everything was insanely overpriced • Front sliding doors stuck (room 14). An older person or someone with a bad back would have been injured opening it. • Bed was very saggy & soft. • You need an engineering degree to figure out the lighting panel Other: Entire Tulum Hotel Zone is a huge rip off. It's so overpriced and blatantly manipulative to tourists. Check your bills. There's no sidewalk in this zone. Walking to restaurants at night is dangerous. Bring FLAT shoes. Get better, less expensive meals in Tulum center. DO NOT TAKE TAXIS. They try to charge your $30-40 to go 2 miles to Tulum center. Get out of sight of taxis and hail a collectivo to town ($1.50-$2)

10

Raphaële

26. nov. 2025

·

Overnattede 6 nætter

This was our first trip to tulum, and without a doubt, if we return, we are going to tago tulum again! The hotel is absolutely gorgeous, it is calm and peaceful, the rooms are stunning, very clean, and can't forget the staff too! - they are all so welcoming, attentive, friendly and helpful. We ended up staying for dinner and breakfast way more times than expected because we loved the vibes, the service and the food so so much!! Perfect hotel if you ask me! Thank you Tago!

This was our first trip to tulum, and without a doubt, if we return, we are going to tago tulum again! The hotel is absolutely gorgeous, it is calm and peaceful, the rooms are stunning, very clean, and can't forget the staff too! - they are all so welcoming, attentive, friendly and helpful. We ended up staying for dinner and breakfast way more times than expected because we loved the vibes, the service and the food so so much!! Perfect hotel if you ask me! Thank you Tago!

8

Abigail

28. jun. 2025

·

Overnattede 4 nætter

The property was excellent. The rooms were gorgeous and well serviced throughout our stay. The staff went above and beyond to make us feel welcomed. The 4 starts is purely for the fact that like everywhere in Tulum & southern Yucatán peninsula the sargassum seaweed was awful and made it impossible to swim in the ocean and smelled gross. No fault of the facility. One lady said it’s the worst she’s seen it in 12 years. But the area was very slow as well which pro- we felt like royalty but definitely was not super ideal. Not really close to anything other than a couple of restaurants. No shopping. The food at the hotel was TOP TIER. amazing. The octopus chips app thing was incredible. Also the most comfortable hotel bed & pillows I’ve ever experienced

The property was excellent. The rooms were gorgeous and well serviced throughout our stay. The staff went above and beyond to make us feel welcomed. The 4 starts is purely for the fact that like everywhere in Tulum & southern Yucatán peninsula the sargassum seaweed was awful and made it impossible to swim in the ocean and smelled gross. No fault of the facility. One lady said it’s the worst she’s seen it in 12 years. But the area was very slow as well which pro- we felt like royalty but definitely was not super ideal. Not really close to anything other than a couple of restaurants. No shopping. The food at the hotel was TOP TIER. amazing. The octopus chips app thing was incredible. Also the most comfortable hotel bed & pillows I’ve ever experienced

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10

Hannah

29. jan. 2022

·

Overnattede 5 nætter

Beautiful hotel and amazing service! We had a wonderful stay and hope to be back one day soon

Beautiful hotel and amazing service! We had a wonderful stay and hope to be back one day soon

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november 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
1	2	3	4 $168	5 $169	6 $154	7 $168
8 $167	9 $175	10 $174	11 $154	12 $169	13 $170	14 $170
15 $169	16 $170	17 $170	18 $170	19 $170	20 $177	21 $184
22 $177	23 $190	24 $191	25 $184	26 $182	27 $177	28 $173
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