Kempinski Hotel Shenzhen

Name: Kempinski Hotel Shenzhen
Address: Hai De San Dao, Hou Hai Bin Road (near Coastal City Shopping Mall), Shenzhen, China, Shenzhen, Guangdong, China
Rating: 8.2

"Comfortable beds"

"Convenient location"

"Excellent in-house restaurant"

"Ample-sized rooms"

"Great nearby shopping"

"Staff were helpful and professional"

Amenities

Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking

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Property description

Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.

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Guest reviews

8.2

Very good

Based on 716 verified reviews

Facilities

8.3

Cleanliness

8.4

Rooms

8.2

Service

8.2

Location

8.4

Dining

8.2

Who stays here?

Business

79%

Couple

Family

Group

Solo

Joseph

23 Mar 2026

Stayed 1 night

Great location, dated facilities.

GUANG HUA

4 Mar 2026

Stayed 1 night

Stephen

5 Jan 2026

Stayed 2 nights

always good to stay here

KAM YOKE KIMBERLY

4 Nov 2025

Stayed 4 nights

The hotel is rather dated. the rooms are very big and comfortable. However, communication is a problem, the concierge service is dismal; while the desk was manned, most of the staff were not able to provide useful or helpful information when we asked for help.

ANNA

10 Jul 2025

Stayed 6 nights

Greatstaff. Big spacious room and comfortable bed

Hai De San Dao, Hou Hai Bin Road (near Coastal City Shopping Mall), Shenzhen, China

Location

With a stay at Kempinski Hotel Shenzhen China in Shenzhen (Nanshan), you'll be within a 15-minute drive of Window of the World and Huanggang Border Crossing. This luxury hotel is 10.2 mi (16.4 km) from Huaqiangbei and 12.3 mi (19.7 km) from Luohu Port.

Coastal City(0.5 Miles)

Shenzhen University(0.8 Miles)

MixC Shopping Mall(1 Miles)

Shenzhen Bay Sports Center(1.1 Miles)

Xin'an Nantou Ancient City(1.2 Miles)

Shenzhen Bay(1.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, and valet parking services are also offered.

Buffet breakfast is available for a fee of approximately CNY 219.21 per person.

No pets and no service animals are allowed at this property.

Check-in is from 14:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

A roundtrip airport shuttle is provided for a surcharge of CNY 750 per vehicle (one-way) and is available 24 hours. Guests must contact the property with arrival details before travel.

The property features elevators and step-free entrances, ensuring accessibility for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.

The property is located in Nanshan, Shenzhen, within a 15-minute drive of Window of the World and Huanggang Border Crossing. It is approximately 0.8 km from Coastal City and 1.3 km from Shenzhen University.

Yes, the property features an indoor pool and an outdoor heated pool. The operational hours and seasonal availability may vary.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The property offers rollaway beds for a fee of CNY 233.2 per night. Advance request or confirmation may be required for availability.

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