Is parking available at the property?

Self parking is available on-site for a fee of MYR 10 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately MYR 27 for adults and MYR 18 for children.

Does the property allow pets?

Pets are allowed, with a maximum of 2 pets per accommodation, and a fee of MYR 500 per pet per night applies. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of MYR 190 per vehicle (one-way, maximum occupancy 3) during limited hours. Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to contact the property for specific accessibility needs.

What is the location of the property in relation to key landmarks?

The property is located in Kuala Lumpur Sentral, within a 5-minute drive of Central Market and Kuala Lumpur Sentral. It is approximately 1.9 km from the National Museum of Malaysia and 3.3 km from Perdana Botanical Gardens. Public transport options are available nearby.

Does the property have a swimming pool?

Yes, the property features both an outdoor and an indoor pool, with seasonal availability. The operational hours for the pool are not specified.

What are the policies for guests staying with children?

Children are welcome at the property. One child aged 5 years or younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of MYR 180 per night. Free cribs are available upon request. Advance request or confirmation is required for both options.

Ascott Sentral Kuala Lumpur - Comfort and Convenience

Average nightly price at Ascott Sentral Kuala Lumpur by month, last 12 months (USD)
Month	Average price
January	$105
February	$98
March	$95
April	$102
May	$102
June	$102
July	$100
August	$103
September	$99
October	$85
November	$93
December	$89

What guests think

Across recent reviews, Ascott Sentral Kuala Lumpur is praised for its convenient walkable location near KL Sentral and Nu Sentral, spacious apartment-style rooms with well-equipped kitchens, and consistently friendly, accommodating staff that make check-in and stays smooth.

Cleanliness is repeatedly noted as high, though a few guests report bathroom drainage or water-pressure issues. Facilities like the pools, gym, and a handy shuttle earn praise, but there are reports of temporary pool closures or shuttle suspensions. Breakfast is frequently described as average and on-site dining options feel limited, with some guests preferring nearby eateries. Expect a comfortable serviced-apartment stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pools, gym, and a useful shuttle to KL Sentral and nearby sights. Some report temporary pool closures or shuttle suspensions.

Related guest reviews

4

Philippe

Aug 2, 2025

·

Stayed 3 nights

Odeurs de cuisine dans la chambre le soir. La piscine est en travaux depuis mi-juillet et je n’ai pas été prévenu et aucune ristourne pour ce désagrément. Pdj à éviter

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8

Ayako

Oct 10, 2024

·

Stayed 2 nights

日本語しかできない私のために、スタッフの方はGoogle翻訳を使って丁寧に対応してくれました。部屋は1人滞在には、勿体ないほど広くゆったり過ごせます。クーラーはとても効いているので、次の日は切って寝ても問題ないほどでした。キッチンに、無料のコーヒー&お茶・紅茶、コーンフレーク・インスタントラーメンが付いていました。冷蔵庫があるので、牛乳を買ってコーヒーやコーンフレークを食べればよかったと後悔しています。滞在した期間は、メンテナンスのため無料シャトルが運休でした。プールに20:00頃行きましたが、閉まっていました。

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10

Michael

Jan 28, 2025

·

Stayed 5 nights

My third stay with Ascott Nu Sentral and 10/10 as always. Warm and hospitable staff, clean facilities and great location for getting around the city and easy commute to and from KLIA.

10

Nirev

Oct 28, 2024

·

Stayed 5 nights

Rooms are very spacious and clean, staff is super friendly. Prorperty is well located, minutes away from KL Sentral. Batharea is a bit dimly lit and dated. Water flow and pressure are quite slow and could be better. Breakfast is very average and there is no room service but there are plenty of Grabfood options in the area. Overall a much recommended and great stay!

10

Charanjit

Jun 12, 2022

·

Stayed 4 nights

Fantastic stay, really nice rooms. Close to shops. Nice pool and gym. Will stay again.

10

jason

Nov 3, 2023

·

Stayed 2 nights

Staff are absolutely brilliant. Couldnt have been more acomodating. Hotel is fine. Huge rooms and decent gym but staff are absolute standout

8

Mei

Dec 29, 2022

·

Stayed 19,354 nights

Fantastic location - Less than 5 mins walk to KL Sentral. Property uses very quality bath amenities. Security wise, I liked the fact that guests need to tap in after 8pm to access the lobby.

10

Allan

Nov 1, 2024

·

Stayed 2 nights

Very helpful and friendly staff. Good facilities and choice of two pools. Shuttle service to Sentral station where we were able to check our suitcases in and were issued with our boarding passes making for an easy and trouble free train trip to the airport and directly through customs.

10

Inder Singh

May 2, 2025

·

Stayed 1 night

The transportaion service from hotel to kl sentral train station, excellent, Mr Mururgan the driver was very accomodating, 5 stars for his service, 5 stars for reception staff, patient and courteous. Highly recomended place to stay if you are woth family, the rooms are spacious, bathroom shower best i have ever seen, beats other 5 star hotels in the vicinty.

10

Paola

Jun 5, 2022

·

Stayed 3 nights

This was the best choice ever! I stayed 3 nights in a King Apartment at Ascott Sentral and it was one of the best hotels I have ever stayed for a great price. The room is super clean and really spacious, it has everything you need, including a big fridge, a wide rain shower and a smart TV. The building is new and there are huge panorama windows, I was on the 17th floor and had a great view of KL. The building is situated in a central location, just a 5 minutes walk to the shopping mall NU Sentral and the Sentral station, which is situated inside the shopping mall (there is train, metro and bus), so it is very easy to move around and especially to go to the airport. There is a complementary shuttle to KL nearby attractions such as Petronas Towers, Central Market, China Town (only one way). The people at the reception are really nice and answered all my questions about getting a local Sim card, where to find the tourist bus and how to go to the Batu Caves (you can take the Komuter train at NU Sentral station for only 3 RM!). There is a gym and a big outdoor swimming pool plus a smaller indoor pool on the 5th floor. I booked only the room without breakfast because I wanted to sleep longer. I will stay here again soon, thank you for everything!

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Cleanliness

Rooms and common areas are consistently clean. A few guests mention slow water pressure or poor bathroom drainage.

Related guest reviews

4

Philippe

Aug 2, 2025

·

Stayed 3 nights

Odeurs de cuisine dans la chambre le soir. La piscine est en travaux depuis mi-juillet et je n’ai pas été prévenu et aucune ristourne pour ce désagrément. Pdj à éviter

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8

Huei Huei

Dec 13, 2022

·

Stayed 3 nights

Clean and tidy room. Easy access to KL SENTRAL by walking distance.

10

Lakhwinder

Mar 29, 2025

·

Stayed 5 nights

It was excellent. Property so neat and clean and beautiful location, staff members are so friendly and respectful.everything are perfect and we are looking forward to stay at property

10

Nirev

Oct 28, 2024

·

Stayed 5 nights

Rooms are very spacious and clean, staff is super friendly. Prorperty is well located, minutes away from KL Sentral. Batharea is a bit dimly lit and dated. Water flow and pressure are quite slow and could be better. Breakfast is very average and there is no room service but there are plenty of Grabfood options in the area. Overall a much recommended and great stay!

10

Nadia Mobeen

Aug 25, 2025

·

Stayed 6 nights

Really nice apartment room with modern kitchen and great layout. Cleanliness was brill.

10

Archie

May 14, 2022

·

Stayed 4 nights

Huge, clean rooms - walkable from NuSentral.

10

Kar Wai

Sep 11, 2025

·

Stayed 1 night

clean and comfort. but the breakfast just so so

8

QINGWEN

Dec 3, 2022

·

Pros: - Good location near KL Sentral - Room was spacious and clean - Good value for the price we paid Cons: - Not aware that there was no housekeeping on Sunday

10

Paola

Jun 5, 2022

·

Stayed 3 nights

This was the best choice ever! I stayed 3 nights in a King Apartment at Ascott Sentral and it was one of the best hotels I have ever stayed for a great price. The room is super clean and really spacious, it has everything you need, including a big fridge, a wide rain shower and a smart TV. The building is new and there are huge panorama windows, I was on the 17th floor and had a great view of KL. The building is situated in a central location, just a 5 minutes walk to the shopping mall NU Sentral and the Sentral station, which is situated inside the shopping mall (there is train, metro and bus), so it is very easy to move around and especially to go to the airport. There is a complementary shuttle to KL nearby attractions such as Petronas Towers, Central Market, China Town (only one way). The people at the reception are really nice and answered all my questions about getting a local Sim card, where to find the tourist bus and how to go to the Batu Caves (you can take the Komuter train at NU Sentral station for only 3 RM!). There is a gym and a big outdoor swimming pool plus a smaller indoor pool on the 5th floor. I booked only the room without breakfast because I wanted to sleep longer. I will stay here again soon, thank you for everything!

8

SIVANANDAM

May 22, 2023

·

Stayed 1 night

Drainage very bad, water stagnant at the bathroom, toilet

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AI-generated summary based on recent guest reviews

Rooms

Large, apartment-style rooms with well-equipped kitchens suit longer stays. Some note dated elements or dim bathrooms.

Related guest reviews

8

Hiroshi

Aug 3, 2022

·

Stayed 21 nights

キッチンがあるので、長期滞在には良い

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10

Andreas Surya

May 10, 2022

·

Stayed 3 nights

Good location and near to Nu Sentral Mall, near to KL Station, near to CVSKL, Good condition and amazing full furnished, specially in kitchen equipment, such as microwave, big refrigerator, stove, coffee maker, electric kettle, ect even in 2 bedroom also included wash machine and dryer.

10

KUM SENG

Jun 24, 2025

·

Stayed 1 night

The guest relation at the front desk was extremely friendly and professional. They gave us welcome drinks and we felt welcome. The room was massived. I would recommend this hotel.

8

Mong Lee

Feb 2, 2025

·

Stayed 4 nights

The property was not new but well maintained. The location just 5 minutes by foot from Nu Sentral the Mall with lots's of retail and F & B choices but a bit further away from the train station and using a taxi or hail ride if advisable if you have luggage. Overall, the surrounding area is vibrant and festive.The rooms are large with a kitchenette and bathroom The F & B choices in the hotel is limited but well supplemented by the surroundings. The service is adequate and efficient. The prices offered during my stay were reasonable. Since my extended family live within 20 minutes by car, I would stay at the Ascott again. The breakfast however was on the meagre side

10

Nadia Mobeen

Aug 25, 2025

·

Stayed 6 nights

Really nice apartment room with modern kitchen and great layout. Cleanliness was brill.

10

Archie

May 14, 2022

·

Stayed 4 nights

Huge, clean rooms - walkable from NuSentral.

8

Lai Leng

Oct 27, 2025

·

Stayed 1 night

Love the soundproof

8

Yu

Jun 24, 2022

·

Stayed 3 nights

Good Access from Airport, downtown and sightseeing spots. Bad Room wall is thin. Noisy from the sound of the next room. Shower room rayout is bad.

10

Paola

Jun 5, 2022

·

Stayed 3 nights

This was the best choice ever! I stayed 3 nights in a King Apartment at Ascott Sentral and it was one of the best hotels I have ever stayed for a great price. The room is super clean and really spacious, it has everything you need, including a big fridge, a wide rain shower and a smart TV. The building is new and there are huge panorama windows, I was on the 17th floor and had a great view of KL. The building is situated in a central location, just a 5 minutes walk to the shopping mall NU Sentral and the Sentral station, which is situated inside the shopping mall (there is train, metro and bus), so it is very easy to move around and especially to go to the airport. There is a complementary shuttle to KL nearby attractions such as Petronas Towers, Central Market, China Town (only one way). The people at the reception are really nice and answered all my questions about getting a local Sim card, where to find the tourist bus and how to go to the Batu Caves (you can take the Komuter train at NU Sentral station for only 3 RM!). There is a gym and a big outdoor swimming pool plus a smaller indoor pool on the 5th floor. I booked only the room without breakfast because I wanted to sleep longer. I will stay here again soon, thank you for everything!

8

Kiyohiro

Feb 16, 2025

·

Stayed 6 nights

ホテルの立地や広さ、スタッフの対応はとてもよかったです。　　　残念なところはお部屋の窓が小さく暗かった所です。

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Service

Staff are widely described as friendly, professional, and helpful, with smooth check-ins, upgrades, and flexible check-out.

Related guest reviews

8

Raj

Jan 5, 2025

·

Stayed 1 night

Excellent staff, upgraded to premium suite. Early check-in and late checkout. Overall very good experience

8

Hien Trung

Nov 30, 2022

·

Stayed 3 nights

The property is clean and comfortable as expected fro, Ascott. Very light staff at front desk. At most only 1 staff. At times have to queue to get assistance.

10

Lakhwinder

Mar 29, 2025

·

Stayed 5 nights

It was excellent. Property so neat and clean and beautiful location, staff members are so friendly and respectful.everything are perfect and we are looking forward to stay at property

10

KUM SENG

Jun 24, 2025

·

Stayed 1 night

The guest relation at the front desk was extremely friendly and professional. They gave us welcome drinks and we felt welcome. The room was massived. I would recommend this hotel.

10

Nirev

Oct 28, 2024

·

Stayed 5 nights

Rooms are very spacious and clean, staff is super friendly. Prorperty is well located, minutes away from KL Sentral. Batharea is a bit dimly lit and dated. Water flow and pressure are quite slow and could be better. Breakfast is very average and there is no room service but there are plenty of Grabfood options in the area. Overall a much recommended and great stay!

10

YUK LAN

Oct 8, 2024

·

Stayed 1 night

Although stayed 1 night only, the nice check-in experience with friendly smile and welcome drink made me feel comfortable. I certainly will come back again when I visit KL in future. The room conditions are over my expectation.

10

Leslie Anthony

Nov 8, 2024

·

Stayed 3 nights

Centrally located, 3 mins walk from Nu Sentral. Staff are very polite, attentive and accomodating to our requests. Will stay there again.

10

Allan

Nov 1, 2024

·

Stayed 2 nights

Very helpful and friendly staff. Good facilities and choice of two pools. Shuttle service to Sentral station where we were able to check our suitcases in and were issued with our boarding passes making for an easy and trouble free train trip to the airport and directly through customs.

10

Inder Singh

May 2, 2025

·

Stayed 1 night

The transportaion service from hotel to kl sentral train station, excellent, Mr Mururgan the driver was very accomodating, 5 stars for his service, 5 stars for reception staff, patient and courteous. Highly recomended place to stay if you are woth family, the rooms are spacious, bathroom shower best i have ever seen, beats other 5 star hotels in the vicinty.

10

Anita

Mar 3, 2025

·

Stayed 12 nights

Great location easy access to shopping and transport. Great customer service.i have recommended my family and they will be staying over in march.

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Location

Central, walkable base near KL Sentral and Nu Sentral, offering easy access to transport, airport links, and shopping.

Related guest reviews

8

Huei Huei

Dec 13, 2022

·

Stayed 3 nights

Clean and tidy room. Easy access to KL SENTRAL by walking distance.

10

Michael

Jan 28, 2025

·

Stayed 5 nights

My third stay with Ascott Nu Sentral and 10/10 as always. Warm and hospitable staff, clean facilities and great location for getting around the city and easy commute to and from KLIA.

8

Mong Lee

Feb 2, 2025

·

Stayed 4 nights

The property was not new but well maintained. The location just 5 minutes by foot from Nu Sentral the Mall with lots's of retail and F & B choices but a bit further away from the train station and using a taxi or hail ride if advisable if you have luggage. Overall, the surrounding area is vibrant and festive.The rooms are large with a kitchenette and bathroom The F & B choices in the hotel is limited but well supplemented by the surroundings. The service is adequate and efficient. The prices offered during my stay were reasonable. Since my extended family live within 20 minutes by car, I would stay at the Ascott again. The breakfast however was on the meagre side

10

Helen

May 10, 2025

·

Stayed 3 nights

Excellent hotel, great location.

10

Nirev

Oct 28, 2024

·

Stayed 5 nights

Rooms are very spacious and clean, staff is super friendly. Prorperty is well located, minutes away from KL Sentral. Batharea is a bit dimly lit and dated. Water flow and pressure are quite slow and could be better. Breakfast is very average and there is no room service but there are plenty of Grabfood options in the area. Overall a much recommended and great stay!

10

Leslie Anthony

Nov 8, 2024

·

Stayed 3 nights

Centrally located, 3 mins walk from Nu Sentral. Staff are very polite, attentive and accomodating to our requests. Will stay there again.

8

Mei

Dec 29, 2022

·

Stayed 19,354 nights

Fantastic location - Less than 5 mins walk to KL Sentral. Property uses very quality bath amenities. Security wise, I liked the fact that guests need to tap in after 8pm to access the lobby.

10

Oddgeir

Oct 27, 2025

·

Stayed 1 night

Flott leilighet med kjøkken og bad . Glimrende for langtidsopphold. Gåavstand til sentralstasjonen. Enkelt og sjekke inn baggasje på togstasjonen med Malaysia airline og gå rett på toget med nonstop KLIA

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10

Anita

Mar 3, 2025

·

Stayed 12 nights

Great location easy access to shopping and transport. Great customer service.i have recommended my family and they will be staying over in march.

10

Matthew

Feb 17, 2025

·

Last minute booking. Very friendly staff provided all property details upon check-in and answered all of our questions. Very walkable area, located next to KL Sentral LRT and Nu Sentral Shopping Mall. Easily accessible by Grab and public transportation options at KL Sentral.

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Dining

Breakfast is commonly rated average or meagre, and on-site dining feels limited; several guests choose to eat at nearby options instead.

Related guest reviews

4

Philippe

Aug 2, 2025

·

Stayed 3 nights

Odeurs de cuisine dans la chambre le soir. La piscine est en travaux depuis mi-juillet et je n’ai pas été prévenu et aucune ristourne pour ce désagrément. Pdj à éviter

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8

Mong Lee

Feb 2, 2025

·

Stayed 4 nights

The property was not new but well maintained. The location just 5 minutes by foot from Nu Sentral the Mall with lots's of retail and F & B choices but a bit further away from the train station and using a taxi or hail ride if advisable if you have luggage. Overall, the surrounding area is vibrant and festive.The rooms are large with a kitchenette and bathroom The F & B choices in the hotel is limited but well supplemented by the surroundings. The service is adequate and efficient. The prices offered during my stay were reasonable. Since my extended family live within 20 minutes by car, I would stay at the Ascott again. The breakfast however was on the meagre side

10

Nirev

Oct 28, 2024

·

Stayed 5 nights

Rooms are very spacious and clean, staff is super friendly. Prorperty is well located, minutes away from KL Sentral. Batharea is a bit dimly lit and dated. Water flow and pressure are quite slow and could be better. Breakfast is very average and there is no room service but there are plenty of Grabfood options in the area. Overall a much recommended and great stay!

8

Hiroshi

May 31, 2022

·

Stayed 3 nights

部屋が広く、キッチンもあって便利。朝食がもう少し良くなるとさらに良い

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10

Kar Wai

Sep 11, 2025

·

Stayed 1 night

clean and comfort. but the breakfast just so so

8

TECK POH

Nov 22, 2024

·

Stayed 2 nights

The room was very nice full equipped in the kitchen, I am sure to come back with my family. One needs to improve is your breakfast, very poor chef, need a cleverer and more creative chef. The restaurant's staffs were busy chit-chatting to themselves which is very poor educated.

6

IRVIN A

Dec 13, 2022

·

Stayed 2 nights

Un hotel tipo apartamento, con la central y medios de transporte muy accesibles. Los cuartos son algo "viejos" pero tampoco quitan el sueño. No nos encantó la distribución del aire acondicionado pero tampoco es inviable estar un par de noches ahí. El servicio atento ya amable y la comida normal.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $116	2 $116	3 $123	4 $111	5 $105	6 $105	7 $105
8 $105	9 $105	10 $105	11 $105	12 $105	13 $105	14 $105
15 $105	16 $101	17 $111	18 $111	19 $105	20 $105	21 $105
22 $105	23 $105	24 $105	25 $105	26 $105	27 $105	28 $105
29 $105	30 $105

Ascott Sentral Kuala Lumpur

Prices for Ascott Sentral Kuala Lumpur

Monthly average prices

About this property

Location

Room options

Premier Room, 3 Bedrooms

One Bedroom Executive

One Bedroom Premier

Premier Studio, 2 Twin Beds

2 Bedrooms Premier

Studio Premier

Guest reviews of Ascott Sentral Kuala Lumpur

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Ascott Sentral Kuala Lumpur

Considering this hotel for your Kuala Lumpur trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $112	31 $115