Is parking available at the hotel?

Yes, free self-parking is available on-site. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM.

Does the hotel allow pets?

Yes, pets are allowed in specific rooms only, with a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.

What accessibility features does the hotel offer?

The hotel features elevators and step-free entrances. Wheelchair-accessible facilities are available in public areas and rooms.

Where is the hotel located in relation to local attractions?

The hotel is located within a 5-minute drive of Granby Zoo and Musée canadien de l’Arme et du Bronze, approximately 2.2 km (1.4 miles) from Granby Zoo.

Does the hotel have a swimming pool?

Yes, there is a seasonal outdoor pool available, which is open from June to September.

Hôtel Le Principal Granby

Average nightly price at Hôtel Le Principal by month, last 12 months (USD)
Month	Average price
January	$79
February	$82
March	$81
April	$85
May	$96
June	$97
July	$116
August	$116
September	$84
October	$89
November	$89
December	$85

What guests think

Hôtel Le Principal earns praise for friendly staff, generally clean rooms, and a convenient location near the Granby Zoo and restaurants, offering good value, but the older property shows its age with notable comfort and maintenance trade-offs.

Common gripes include dated decor, thin walls, loud or weak air conditioning, and uncomfortable mattresses or flat pillows; basement rooms can feel dark or damp, and Wi‑Fi can be unreliable. The free continental breakfast has waffles, bagels, yogurt and hard‑boiled eggs, but no hot items and it can get crowded or run low. Families like the outdoor pool and ample parking, though the pool is often unheated and the small manual lift doesn’t reach the basement. Overall, expect a basic, budget‑friendly stay focused on location and value over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Outdoor pool is popular with families but often unheated and occasionally closed in the off‑season; ample free parking and an on‑site Chinese restaurant are appreciated. The small manual lift is inconvenient and doesn’t serve the basement.

Related guest reviews

8

Victor

Aug 1, 2025

·

Stayed 3 nights

Only one thing The elevator was so funny We had to keep pressing the button to call

8

Roland

Oct 13, 2025

·

Stayed 4 nights

Das Hotel ist etwas ausserhalb des Zentrums, zwar schon ein wenig in die Jahre gekommen aber grosse, saubere Zimmer, grosser Parkplatz, Getränkeautomat in der Lobby, Frühstück ist ausreichend. Der Pool wird jetzt im Oktober nicht mehr gepflegt(ist jetzt sowieso zu kalt). Es hat im Hotel ein China-Restaurant und rund herum ein paar Möglichkeiten zu Essen (meine Empfehlung 'Brasserie Daniel Lapointe' 300m stadtauswärts). Ich würde dieses Hotel für 1-3 Übernachtungen empfehlen, dafür dass es ein 2-Sterne Hotel ist, ist das Preis-Leistungs-Verhältnis gut.

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10

Marie-josee

Aug 6, 2023

·

Stayed 1 night

good rates breakfast included pool

8

Dennis

Jan 21, 2026

·

Stayed 1 night

Clean room, great staff, free parking and great location

6

anny

Jul 30, 2025

·

Stayed 1 night

La salle de bain n’avait pas été laver n’y la porte patio. Il y avait de la nourriture dans les tiroirs du bureau. Il n’y avait pas assenceur mais un monte charge pour aller au quatrième étage. L’eau de la piscine était très froide pas chauffée du tout

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8

Christopher

Aug 27, 2025

·

Stayed 1 night

Upon entering the room the bathroom door was locked. The hallways could use a vacuuming... The pool area is nice. The restaurant on site was open until 9pm and refused t seat us at 8:25pm. The Breakfast is good. It was conveniently local to the Granby Zoo. We would stay there again and use it for what it is.

8

Sierra

Aug 25, 2025

·

Stayed 1 night

We had a great stay, everyone was nice & friendly and the room was clean. Just wish we were told the elevator didn’t go to the basement as we brought our stroller!

8

José

Aug 31, 2025

·

Stayed 1 night

Bien situé et belle piscine. Bon petit déjeuner continental. Muffins, gaufres, gruau, rôties, céréales, bagels, oeufs cuits durs, yogourt, bananes, jus d’orange et café/the, chocolat chaud.

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10

Michel

Nov 22, 2025

·

Stayed 1 night

Really enjoyed the layout and especially the restaurant on site

8

David

Nov 27, 2025

·

Stayed 1 night

Great restaurant attached to hotel

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Cleanliness

Feedback is mixed: many guests found rooms and common areas clean, but others reported odors, dusty carpets or mold, leftover food, and occasional lapses like poorly cleaned bathrooms or pests.

Related guest reviews

8

Geneviève

Feb 8, 2026

·

Stayed 1 night

Clean, renovated and large room. Really great and perfect for the price.

8

Dennis

Jan 21, 2026

·

Stayed 1 night

Clean room, great staff, free parking and great location

6

Valérie

Aug 18, 2025

·

Stayed 1 night

Ça sentait fort le pot (marijuana). Dans la chambre, le tapis était poussiéreux. Télé ne fonctionnait pas. Le déjeuner était correct :bagels, toast ou céréales.

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2

Mario

Mar 13, 2024

·

Stayed 1 night

got to the room and it smelt terrible. Not cleanly whatsoever, we even found feces in the toilet. we payed the stay and left.

10

Micheline

Oct 16, 2025

·

Stayed 1 night

Chambres propres et confortables. Matelas confortables Bon petit déjeuner, personnel aimable. Ce fut une belle découverte!

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10

Joe

Feb 3, 2026

·

Stayed 1 night

Very impressed! My room was clean and next to the door which made it easy to carry my ski equipment. The staff was very attentive when my son left his ski jacket behind and kept it in safekeeping until we could retrieve it.

4

Akram

Aug 15, 2025

·

Stayed 1 night

The rooms are really bad i had to replace the room but still the carpet of the room smell really bad and dusty, the worst hotel i have been to in canada so far

2

Benjamin

Aug 17, 2025

·

Stayed 2 nights

Staff was great, wanted to help and willing to listen. Found pubic hair here and there in the bathroom, and dead bed bugs on one of the bed on our rooms. Asked for a refund of our stay, and got no answer yet. Will keep calling until I can have a full refund. Disgusting.

6

Rose

Aug 4, 2025

·

Stayed 3 nights

Room condition was questionable upon arrival. There was no toilet paper and a used blanket in the cupboard. The mattress protector had a stain on it so we werent sure if the room was prepared for a new guest.

2

Diane

Jul 27, 2025

·

Stayed 1 night

Traces de liquide encore "collant". Beaucoup de poussière sur les meubles. Poils dans le lit. Après avoir été transférée dans une autre chambre, j'ai trouvé un bouchon de bouteille d'eau sous mon drap contour donc, je ne crois pas que les draps aient été changés. La porte patio ne se barrait pas; serrure défectueuses. Dans cette 2e chambre, nous avions vue sur le stationnement alors que dans la première chambre, nous avions vue sur la piscine. Beaucoup de postes de télé avaient l'image figée.

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Rooms

Rooms are dated with thin walls, loud or weak AC, and beds or pillows that several found uncomfortable; basement and half‑basement units can feel dark or damp with small bathrooms. Wi‑Fi can be unreliable, though some rooms are spacious.

Related guest reviews

6

Geneviève

Feb 2, 2025

·

Stayed 1 night

L'hôtel a clairement été rénovée dans les dernières années, les chambres sont propres. L’isolation est déficiente. Les bruits à la fois provenant du corridor, des chambres voisines et de l’étage supérieure sont très audibles. Petite suggestion: un tapis étanche pour les bottes durant les mois hivernaux aiderait grandement à ne pas avoir de flaque à l’entrée de la chambre.

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8

Tracy

Dec 30, 2024

·

Stayed 4 nights

This was a budget hotel that was excellent value. It was very clean and convenient. The towels were plush and abundant. The only reason it was not rated 5 stars were the pillows. They were extremely flat.

8

Pascal

Sep 1, 2025

·

Stayed 2 nights

Nice little hotel. We book the economy room which was half basement. It’s ok but it was very dark. Not a lot of light in the room. The room was clean and didn’t smell like mold like others mentioned

4

Marylene

Aug 9, 2025

·

Stayed 1 night

The room was clean, but the décor felt outdated, and many things were in disrepair. It had the vibe of a budget motel despite charging hotel rates. Our room was partly below ground, with a weak internet connection and a noticeable musty odor. I do not recommend this place.

6

Monique

Aug 15, 2025

·

Stayed 2 nights

Lit très dur et 2 oreillers seulement, peu confortables d'ailleurs.

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6

Isabelle

Jul 26, 2024

·

Stayed 1 night

We stayed one night at Hotel Principale in July and I was really disappointed when I walked in the room. For 190$, I was expecting more than a damp, smelly basement room. I’m sure those staying upstairs had a nicer experience than we did, but the price should have been adjusted accordingly. The bath seemed clean but it was so worn out that it took us sometime to convince my little niece to get in. If I were to stay there again, I would definitely ask for a room upstairs.

8

Melissa

Aug 17, 2024

·

Stayed 1 night

This is a great option if you are staying in granby. The rooms are large, and the breakfast was good. The bathroom was clean too. I would stay here again.

6

thomas

Aug 22, 2025

·

Stayed 1 night

The room is adequate but it has old dark furnishings and is dingy. Our 3rd floor room's sliding door, leading to a shared balcony, would barely slide open. The bed was supposedly a queen but seemed to be a double. Old mattress, needs updating. For 1 night, and a cheap rate, it was adequate. Good parking, safe. Quiet room. Breakfast was better than expected - advertised as a continental breakfast but had a little mire, standard hotel fare.

6

Andrea

Aug 3, 2025

·

Stayed 1 night

Outdated hotel. Nothing like pictures.

6

Basma

Aug 5, 2025

·

Stayed 1 night

The beds are so uncomfortable, the elevators doesn’t work the air conditioning is so loud. Breakfast was ok staff was very helpful but would not come again

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Service

Service is frequently described as friendly and helpful at check‑in and throughout the stay. A few issues noted include early check‑in promises not honored and the front desk closing around 11 pm.

Related guest reviews

8

Laura

Sep 27, 2025

·

Stayed 1 night

Friendly service

8

Trudy

Aug 6, 2025

·

Stayed 2 nights

I called ahead to ensure I would be able to check in early, and was assured it would not be a problem. Well, I got there and had to wait an hour and got to check in at the regular time. Had a bedroom in the basements, it was clean and soundproof for the most part. All staff seem happy and friendly.

8

Marie-Claude

Aug 23, 2025

·

Stayed 1 night

Très bien situé, facile d'accès. Tout le personnel rencontré a été tres aimable et accueillant.

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10

Yu

Jun 23, 2025

·

Stayed 1 night

The front desk girl was so friendly and helpful! We got a quiet room and had a good night sleep. Will definitely come back!!!

10

Joe

Feb 3, 2026

·

Stayed 1 night

Very impressed! My room was clean and next to the door which made it easy to carry my ski equipment. The staff was very attentive when my son left his ski jacket behind and kept it in safekeeping until we could retrieve it.

10

Jean-Guy

Jan 16, 2025

·

Stayed 1 night

Tout aimé excepté la réception qui ferme à 23hr. Like everything except front desk that close at 11pm

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10

William

May 27, 2024

·

Stayed 1 night

Front desk staff were friendly, helpful and very accommodating. Our group was on bicycles and they allowed us to store them in an empty room downstairs. Also included a lovely continental breakfast. The hotel was in walking distance to an excellent Indian restaurant and a sports bar so we could watch the Stanley Cup semis! All in all an excellent stay. Thanks!

10

Alex

Oct 16, 2024

·

Stayed 1 night

Easily accessible, friendly staff, efficient check in

8

guy

Aug 26, 2023

·

Stayed 1 night

Hotel with the most friendly and super kind staff. Really exceptional degree of hospitality and kindness. Welcoming gentleman at the reception, amazing female owner and all staff interactions were 10 out of 10.

10

Cheryl

Jun 22, 2025

·

Stayed 2 nights

Customer service was excellent. Staff took a lot of care to ensure guests respectful of quiet times. Although dated, was clean and well maintained.

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Location

Convenient for the Granby Zoo and close to restaurants, shops, and main roads; many guests found it easy to get around.

Related guest reviews

6

Vanessa

Dec 17, 2023

·

Stayed 1 night

Everything is close by. But the price is to high for what go get.

8

john

Oct 9, 2025

·

Stayed 1 night

Très bon rapport qualité prix. Petit déjeuner inclus très correct et varié. Emplacement très bien avec stationnement gratuit. Chambre propre et bon accueil.

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10

Sylvain

Apr 17, 2025

·

Stayed 1 night

Près des zones commerciales.

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8

Zacharie

Sep 22, 2025

·

Stayed 1 night

Walking distance to many restaurants. Quiet. Clean

8

Tina

Jul 25, 2025

·

Stayed 3 nights

Visited the Zoo for a couple of days and did the waterpark. The hotel was very well situated and very close. Restaurants and stores near by. Pool was great. Room was quiet. The only critic was the bathroom was very small.

8

Dianna Lynne

Sep 2, 2025

·

Stayed 2 nights

A great spot right in the middle of Granby. The staff was friendly and spoke French and English. The room was clean and comfortable. The breakfast was adequate, with waffles, bagels, yogurt and hard boiled eggs. The coffee was very weak, really my only complaint. Good place at an affordable price!

10

Jacques

Jun 28, 2025

·

Stayed 1 night

Nice place to stay. Conveniently located close to eveything

10

Stefan

Dec 15, 2024

·

Stayed 1 night

Great no frills hotel with easy parking and continental breakfast. Close to heart of Granby with many great restaurants and shopping . Great location to depart and visit the small towns of the eastern townships.

10

Mea Kates

Jul 14, 2025

·

Stayed 1 night

We had a great stay! And it was close to the Granby Zoo

10

Sylvain

Mar 14, 2025

·

Stayed 3 nights

Emplacement central.

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Dining

Included continental breakfast offers waffles, bagels, yogurt and hard‑boiled eggs, but no hot dishes and items can run low; experiences at the on‑site Chinese restaurant vary.

Related guest reviews

10

Rosita

Jul 24, 2024

·

Stayed 3 nights

Like: The staff are amazing and the room is clean. The only thing that we did not like was The Chinese Restaurant in the hotel they serve the food that that is not fresh like the chicken and the beef which cause some of us got sick and so pricy...

10

Manon

Sep 30, 2025

·

Stayed 2 nights

Le stationnement et l’air conditionné était correct par contre nous avons manqué de papier de toilette. Lorsque que nous sont allés déjeuner le deuxième matin il était 8 heures et tout était vide même les deux cafetières

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8

Jean

Nov 16, 2025

·

Stayed 1 night

L'endroit est propre, personnel aimable. Déjeuner (rôties bagel, oeufs cuits durs, crêpes, jus d'orange, céréales et gruau, pommes, yaourt)

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6

Serge

Feb 27, 2025

·

Stayed 1 night

Les services offert par l'hôtel sont de bases mais le prix est très raisonnable. . Le restaurant chinois dans l'hôtel est très bon.

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8

José

Aug 31, 2025

·

Stayed 1 night

Bien situé et belle piscine. Bon petit déjeuner continental. Muffins, gaufres, gruau, rôties, céréales, bagels, oeufs cuits durs, yogourt, bananes, jus d’orange et café/the, chocolat chaud.

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10

Jf

Jan 17, 2026

·

Stayed 1 night

Friendly staff, clean room, breakfast was a little light (would have been nice to have warm options). Great value for price

8

Siebren

Oct 27, 2025

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Stayed 1 night

This hotel was reasonably comfortable. The breakfast area was a good size. The variety of food was limited with no hot items. Parking was not a problem.

10

Lexanne

May 27, 2025

·

Stayed 1 night

A newly renovated older hotel, well appointed and very clean. There's a Chinese food restaurant off the lobby and a nice breakfast room, too. Breakfast is nothing special but sufficient. For summer there is an outdoor pool & patio. Staff was welcoming and friendly. Pets are permitted, for a reasonable price. I would recommend this place and would stay here again.

8

Dianna Lynne

Sep 2, 2025

·

Stayed 2 nights

A great spot right in the middle of Granby. The staff was friendly and spoke French and English. The room was clean and comfortable. The breakfast was adequate, with waffles, bagels, yogurt and hard boiled eggs. The coffee was very weak, really my only complaint. Good place at an affordable price!

8

Anne-Marie

Jun 29, 2025

·

Stayed 2 nights

We liked how family friendly it was. We had no issues. We found the breakfast did not have a lot of fresh fruit options and limited protein options, but otherwise it was great.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $104	2 $95	3 $95	4 $95	5 $95	6 $104	7 $104
8 $104	9 $95	10 $95	11 $95	12 $95	13 $104	14 $104
15 $104	16 $95	17 $95	18 $95	19 $95	20 $104	21 $104
22 $104	23 $95	24 $95	25 $95	26 $95	27 $112	28 $112
29 $104	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
		1 $95	2 $95	3 $95	4 $104	5 $104
6 $104	7 $95	8 $95	9 $95	10 $95	11 $104	12 $104
13 $104	14 $95	15 $95	16 $95	17 $95	18 $104	19 $104
20 $104	21 $95	22 $95	23 $95	24 $95	25 $104	26 $104
27 $104	28 $95	29 $95	30 $95	31 $95

Hôtel Le Principal

Prices for Hôtel Le Principal

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed with Sofa Bed

Premium Suite, 1 Queen Bed

Economy Room, 1 Queen Bed (Half Basement)

Standard Room, 1 Queen Bed

Economy Room, 2 Queen Beds (Half Basement)

Guest reviews of Hôtel Le Principal

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hôtel Le Principal

Prices for upcoming dates

Business details