Is parking available at the property?

Yes, parking is available on-site, but it is limited.

Is breakfast offered at the hotel?

Breakfast is not specifically mentioned, but guests can enjoy dining at one of the five on-site restaurants, including French cuisine at Meli Melo Yuki No Koe.

Does the hotel allow pets?

Pets are not allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time starts at 15:00 and ends at 23:59. Check-out time is at 11:00. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

Yes, airport shuttle services can be arranged prior to arrival. The specific pricing and service hours are not detailed.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The property is located in Kutchan, near Niseko Mountain Resort Grand Hirafu. It is close to various outdoor activities such as skiing, snow tubing, and sledding.

Are children allowed to stay at the hotel?

Yes, children are welcome at the property.

Setsu Niseko Hotel in Kutchan, Japan

Average nightly price at Setsu Niseko by month, last 12 months (USD)
Month	Average price
March	US$354
April	US$226
May	US$174
June	US$174
July	US$173
August	US$257
September	US$225
October	US$196
November	US$202
December	US$935

What guests think

At Setsu Niseko, travellers highlight modern, spacious rooms that feel new and impeccably clean, excellent onsen and amenities, and a walkable Hirafu location with frequent ski shuttles, creating a comfortable base for families, skiers, and relaxed getaways.

Breakfast is widely praised, and several reviews commend well equipped suites with kitchens, laundry, and scenic Mount Yotei views. Many guests found staff friendly and proactive, though a few reported inconsistent front desk help or communication. Overall, expect a modern, well equipped stay in a convenient Niseko setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews praise the onsen and spa, note a good gym, and appreciate ski lockers, on site rental, and frequent ski shuttles. A few comments mention long walks within the complex or that shuttle gear storage could improve.

Related guest reviews

10

Ricky

15 Jul 2024

·

Stayed 2 nights

The hotel is fantastic. Best stay in Hokkaido thus far. Looks very new and the rooms are huge and nice! Free booking for one time at the private onsen. English speaking staffs was a bonus. Will be back in winter!

10

Luis F

27 Jan 2023

·

Stayed 4 nights

Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.

10

Duncan

24 Aug 2024

·

Stayed 3 nights

Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.

10

Priscilla

6 Oct 2024

·

Stayed 3 nights

Amazing stay. The entire family down to my toddler absolutely loved their stay. Room was tastefully designed and extrmeely comfortable. Kids play room was a must visit daily. Breakfast waa a sumptuous spread.

10

Kailin

14 Mar 2025

·

Stayed 6 nights

Setsu Niseko was a beautiful and very well run establishment and we loved our time here. The staff was very friendly, everything was very convenient and the rooms / facilities were stunning!!

10

hikki

24 Jul 2025

·

Stayed 1 night

非常高質的酒店，景觀一流（選羊蹄景），溫泉水優質，早餐一般

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10

Jason

10 Feb 2023

·

Stayed 4 nights

Absolutely amazing property. Friendly welcoming staff. Easy to communicate in English. Studio room was immaculate. Well furnished. Clean. Location was convenient to everything with a hotel bus servicing Gondola and Dot base every 10-15mins. Great ski lockers. Rhythm on-site. Onsen (shared and private available). Gym. Great Restaurants. Great bar. Business centre. Definitely would recommend this place to any traveller looking for a bit of luxury, comfort and convenience with a fantastic staff team.

6

toshie

14 Oct 2023

·

Stayed 3 nights

すべてにおいて素晴らしいが、館内が複雑でスパの往復に時間がかかる。スタッフが親しみやすく無い。

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8

niels

12 Dec 2022

·

Stayed 2 nights

Nice new hotels, nice onsens, close to slopes, very efficient shuttle service, nice team. Still feels like soft opening with teething issues (ie the thermostat of our room was not functioning so we left window open to mitigate). nice breakfast and afuri restaurant. nice view ofYotei and hirafu

10

Andrew

28 Jan 2025

·

Stayed 3 nights

Loved everything about the hotel and Niseko ski experience. My only suggestion is to add ski racks/tubes on the outside of the buses to make it much easier to transport back and forth to the ski area. Having your skis stacked on the front seats is inefficient and causes damage to the skis. It would be so much easier if there were racks on the outside of the buses. See Aspen or most US resorts for ideas/pictures

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Cleanliness

Cleanliness is consistently praised, with many guests calling rooms immaculate and well maintained.

Related guest reviews

10

Jarrod

1 Feb 2024

·

Stayed 4 nights

Great friendly staff, exceptional property, clean and very pleasingly and comfortable to stay at. Tasty food options

10

MIN HUEI

10 Jan 2026

·

Stayed 4 nights

房間非常乾淨，

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10

Duncan

24 Aug 2024

·

Stayed 3 nights

Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.

10

?

13 Aug 2025

·

Stayed 1 night

清潔感があり快適でした

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10

Kailin

14 Mar 2025

·

Stayed 6 nights

Setsu Niseko was a beautiful and very well run establishment and we loved our time here. The staff was very friendly, everything was very convenient and the rooms / facilities were stunning!!

6

Mark

31 Mar 2024

·

Stayed 2 nights

We found out during our check-in that the room given to my senior parents are too far for their comfort because they cannot walk so much, we in fact brought wheel chairs with us. The concierge doesn't want to change their room saying that its not possible because we booked in hotels.com. My parents were not happy. And when they arrived in their room, we found that the concierge accidentally switched the 3 bedroom room which supposedly for my kids to my parents. By that time my parents were tired from the walk. Later we found out that the 1 bedroom for my parents is even further. We had to complain, thankfully concierge changed my parents room to one that is closer but it was a downgrade because the room I paid for supposedly have a view of mount Yotei, this new room does not have a view at all. As for the ski area, theres a shuttle that comes around every 20mins to bring the beginner skiers to Dot Base. So if you are 1 min late , you'll have to wait 20mins. When we got there, the instructors are not in the Ace Quad Lift as was in the email & they're not wearing green, they're wearing blue & in the 2nd floor of building, you have to ask people around, guy at the counter said they get a lot of questions like that from setsu guest and told me to let Setsu concierge know and pointed the way, while the kids are all wearing their heavy gears with them. Their Italian resto melo milo is not good. their Luke's steak house is very good. Room is very complete, comfortable and clean.

8

JEN TYH

10 Jan 2026

·

Stayed 2 nights

客房寬敞乾淨

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10

chua

25 Jul 2024

·

Stayed 1 night

New , very clean and well thought of basic layer out of room

10

Teresa

5 Oct 2024

·

Stayed 2 nights

This hotel is absolutely stunning and the amenities are amazing! The room was spacious and had everything we needed. The kitchen was fully stocked of your essentials. We loved the washer/dryer in the room, the pajamas for the whole family, the big fridge, We loved it so much we decided to extend our stay for another night. We will definitely come back !

10

Shusaku

14 Aug 2023

·

Stayed 4 nights

部屋は広く清潔で、食事も美味しくアクティビティも付近に充実しており、とても楽しく過ごせました。またよろしくお願いします。

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and thoughtfully equipped, with several reviews noting in room kitchens and laundry and praising Mount Yotei views and stylish design. A few guests noted small beds, unstable shower temperature, or thermostat issues.

Related guest reviews

10

Ricky

15 Jul 2024

·

Stayed 2 nights

The hotel is fantastic. Best stay in Hokkaido thus far. Looks very new and the rooms are huge and nice! Free booking for one time at the private onsen. English speaking staffs was a bonus. Will be back in winter!

10

Fred

21 Mar 2023

·

Stayed 3 nights

The staff was amazing! The experience of staying at the Setsu Niseko is something that my family and I will cherish. The shuttle service for skiing is very convenient and the location makes dining very walkable. The room was in excellent condition with an amazing mountain view. We will be staying here again!

10

Naomi

13 Feb 2023

·

Stayed 2 nights

The view from the room was great! (Mt. Yotei) Our room was two bedroom plus Tatami room with a big living dining room which was spacious and clean. Perfect for Family Gathering. Breakfast was really good. Especially coffee. The hotel staff was kind and helpful but it seems that some of them do not have much experience in hotel service. Overall it was a nice hotel. I'll come back here again!

10

Nobuo

25 Aug 2022

·

Stayed 1 night

羊蹄山が部屋から見える部屋に泊まりましたが、景色が最高でした。家電、キッチン、食器類が十分すぎるほど揃っているので、ぜひ泊まって体験してください。唯一残念だと思った点は、外国人観光客に対応するためだと思いますが、キャストに外国の方が多く日本語でこちらの話を伝えるのに不便を感じました。

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10

chua

25 Jul 2024

·

Stayed 1 night

New , very clean and well thought of basic layer out of room

10

Teresa

5 Oct 2024

·

Stayed 2 nights

This hotel is absolutely stunning and the amenities are amazing! The room was spacious and had everything we needed. The kitchen was fully stocked of your essentials. We loved the washer/dryer in the room, the pajamas for the whole family, the big fridge, We loved it so much we decided to extend our stay for another night. We will definitely come back !

10

TSAI CHEN

22 Dec 2025

·

Stayed 3 nights

客房的設計規劃風格時尚且格局很棒！

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10

man shan

19 Aug 2023

·

Stayed 3 nights

整體非常好，唯一要說的是床size太細

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8

Yee Wah carol

18 Jun 2024

·

Stayed 5 nights

The Italian restaurant was awesome , serving authentic italien food . However, we're disappointed to know no bathrobes are provided ( staff suggested we use Samue instead) and the showering temperature was unstable

8

niels

12 Dec 2022

·

Stayed 2 nights

Nice new hotels, nice onsens, close to slopes, very efficient shuttle service, nice team. Still feels like soft opening with teething issues (ie the thermostat of our room was not functioning so we left window open to mitigate). nice breakfast and afuri restaurant. nice view ofYotei and hirafu

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Service

Many guests describe the staff as friendly, proactive, and helpful, with standout concierge support before and during stays. However, several reviews report inconsistent front desk assistance, communication issues, or rigid responses to requests.

Related guest reviews

10

Jarrod

1 Feb 2024

·

Stayed 4 nights

Great friendly staff, exceptional property, clean and very pleasingly and comfortable to stay at. Tasty food options

10

TESU

3 Jan 2023

·

Stayed 19,360 nights

設備は最高。サービス、接客はスタッフ全員が若くまだ馴れていないと思う。

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10

Yu-er

21 Mar 2025

·

Stayed 2 nights

Outstanding service, especially from the front desk and concierge, who are highly responsive and go above and beyond to assist their guests. Be sure to connect with them before your arrival—they proactively reach out to help arrange transportation and offer excellent dining recommendations. The breakfast buffet is fantastic, and the location is unbeatable, with easy access to restaurants, food trucks, cafes, and shops for snow gear, groceries, and essentials including drug stores—all within walking distance. I’ll definitely be returning! Huge thanks to the Setsu team for an exceptional experience.

10

Kailin

14 Mar 2025

·

Stayed 6 nights

Setsu Niseko was a beautiful and very well run establishment and we loved our time here. The staff was very friendly, everything was very convenient and the rooms / facilities were stunning!!

6

Mark

31 Mar 2024

·

Stayed 2 nights

We found out during our check-in that the room given to my senior parents are too far for their comfort because they cannot walk so much, we in fact brought wheel chairs with us. The concierge doesn't want to change their room saying that its not possible because we booked in hotels.com. My parents were not happy. And when they arrived in their room, we found that the concierge accidentally switched the 3 bedroom room which supposedly for my kids to my parents. By that time my parents were tired from the walk. Later we found out that the 1 bedroom for my parents is even further. We had to complain, thankfully concierge changed my parents room to one that is closer but it was a downgrade because the room I paid for supposedly have a view of mount Yotei, this new room does not have a view at all. As for the ski area, theres a shuttle that comes around every 20mins to bring the beginner skiers to Dot Base. So if you are 1 min late , you'll have to wait 20mins. When we got there, the instructors are not in the Ace Quad Lift as was in the email & they're not wearing green, they're wearing blue & in the 2nd floor of building, you have to ask people around, guy at the counter said they get a lot of questions like that from setsu guest and told me to let Setsu concierge know and pointed the way, while the kids are all wearing their heavy gears with them. Their Italian resto melo milo is not good. their Luke's steak house is very good. Room is very complete, comfortable and clean.

10

Hiu Yeung

9 Dec 2022

·

Stayed 1 night

服務態度一流

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10

Monique

26 Jan 2024

·

Stayed 3 nights

Amazing hotel with amazing staff in great location

4

Wai Ming Patrick

27 Feb 2023

·

Stayed 1 night

Overall the hardware are super great including the room design and facilities offered, however, the servicing level in reception are quite below standard. Asked for 12pm check out and the lady said we are full, asked for booking dinning at night but i am told all full except the only one without booking needed. Hence we need to go out seeking restaurant for dinner amid the snowy season. After checked out, i want to call a taxi to drive us to another hotel but then came up with a private car without meter, the price is uncertain but the reception girl didn't mention and sent us to taxi. Nightmare!

10

WAN HWA DANIEL

5 Jul 2024

·

Stayed 3 nights

基本上是無敵好，酒店極度新，員工們非常非常願意幫忙，由於附近晚上沒有餐廳，我們回酒店晚了，同事Eri幫我們聯絡餐廳老闆朋友，請朋友晚一點關門，結果我們晚上10時都有超級豐富的晚餐！泊車容易、地點一流，我們一家5口，住三房，十分闊落，大廳超級寬敞。

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6

toshie

14 Oct 2023

·

Stayed 3 nights

すべてにおいて素晴らしいが、館内が複雑でスパの往復に時間がかかる。スタッフが親しみやすく無い。

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AI-generated summary based on recent guest reviews

Location

Walkable Hirafu location close to restaurants, shops, and slopes, with frequent shuttles to the gondola and Dot Base. Overall access is convenient for skiing and dining.

Related guest reviews

10

Luis F

27 Jan 2023

·

Stayed 4 nights

Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.

10

Yu-er

21 Mar 2025

·

Stayed 2 nights

Outstanding service, especially from the front desk and concierge, who are highly responsive and go above and beyond to assist their guests. Be sure to connect with them before your arrival—they proactively reach out to help arrange transportation and offer excellent dining recommendations. The breakfast buffet is fantastic, and the location is unbeatable, with easy access to restaurants, food trucks, cafes, and shops for snow gear, groceries, and essentials including drug stores—all within walking distance. I’ll definitely be returning! Huge thanks to the Setsu team for an exceptional experience.

10

Fred

21 Mar 2023

·

Stayed 3 nights

The staff was amazing! The experience of staying at the Setsu Niseko is something that my family and I will cherish. The shuttle service for skiing is very convenient and the location makes dining very walkable. The room was in excellent condition with an amazing mountain view. We will be staying here again!

10

SHOGO

8 Jul 2024

·

Stayed 2 nights

Great location in Niseko Hirafu area.

10

Monique

26 Jan 2024

·

Stayed 3 nights

Amazing hotel with amazing staff in great location

10

WAN HWA DANIEL

5 Jul 2024

·

Stayed 3 nights

基本上是無敵好，酒店極度新，員工們非常非常願意幫忙，由於附近晚上沒有餐廳，我們回酒店晚了，同事Eri幫我們聯絡餐廳老闆朋友，請朋友晚一點關門，結果我們晚上10時都有超級豐富的晚餐！泊車容易、地點一流，我們一家5口，住三房，十分闊落，大廳超級寬敞。

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10

Jason

10 Feb 2023

·

Stayed 4 nights

Absolutely amazing property. Friendly welcoming staff. Easy to communicate in English. Studio room was immaculate. Well furnished. Clean. Location was convenient to everything with a hotel bus servicing Gondola and Dot base every 10-15mins. Great ski lockers. Rhythm on-site. Onsen (shared and private available). Gym. Great Restaurants. Great bar. Business centre. Definitely would recommend this place to any traveller looking for a bit of luxury, comfort and convenience with a fantastic staff team.

8

niels

12 Dec 2022

·

Stayed 2 nights

Nice new hotels, nice onsens, close to slopes, very efficient shuttle service, nice team. Still feels like soft opening with teething issues (ie the thermostat of our room was not functioning so we left window open to mitigate). nice breakfast and afuri restaurant. nice view ofYotei and hirafu

10

chiate

25 Jan 2024

·

Stayed 6 nights

Great location and facilities.

10

Andrew

28 Jan 2025

·

Stayed 3 nights

Loved everything about the hotel and Niseko ski experience. My only suggestion is to add ski racks/tubes on the outside of the buses to make it much easier to transport back and forth to the ski area. Having your skis stacked on the front seats is inefficient and causes damage to the skis. It would be so much easier if there were racks on the outside of the buses. See Aspen or most US resorts for ideas/pictures

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Dining

Breakfast receives strong praise, and several guests enjoyed the on site Italian, ramen, and steakhouse options. A few comments mention limited on site choices or mixed experiences with one Italian meal.

Related guest reviews

10

Luis F

27 Jan 2023

·

Stayed 4 nights

Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.

10

Yu-er

21 Mar 2025

·

Stayed 2 nights

Outstanding service, especially from the front desk and concierge, who are highly responsive and go above and beyond to assist their guests. Be sure to connect with them before your arrival—they proactively reach out to help arrange transportation and offer excellent dining recommendations. The breakfast buffet is fantastic, and the location is unbeatable, with easy access to restaurants, food trucks, cafes, and shops for snow gear, groceries, and essentials including drug stores—all within walking distance. I’ll definitely be returning! Huge thanks to the Setsu team for an exceptional experience.

10

Duncan

24 Aug 2024

·

Stayed 3 nights

Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.

10

Priscilla

6 Oct 2024

·

Stayed 3 nights

Amazing stay. The entire family down to my toddler absolutely loved their stay. Room was tastefully designed and extrmeely comfortable. Kids play room was a must visit daily. Breakfast waa a sumptuous spread.

6

Fuk Ming

23 Jul 2025

·

Stayed 1 night

房間設旋可以，酒店內用餐選擇少

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6

Mark

31 Mar 2024

·

Stayed 2 nights

We found out during our check-in that the room given to my senior parents are too far for their comfort because they cannot walk so much, we in fact brought wheel chairs with us. The concierge doesn't want to change their room saying that its not possible because we booked in hotels.com. My parents were not happy. And when they arrived in their room, we found that the concierge accidentally switched the 3 bedroom room which supposedly for my kids to my parents. By that time my parents were tired from the walk. Later we found out that the 1 bedroom for my parents is even further. We had to complain, thankfully concierge changed my parents room to one that is closer but it was a downgrade because the room I paid for supposedly have a view of mount Yotei, this new room does not have a view at all. As for the ski area, theres a shuttle that comes around every 20mins to bring the beginner skiers to Dot Base. So if you are 1 min late , you'll have to wait 20mins. When we got there, the instructors are not in the Ace Quad Lift as was in the email & they're not wearing green, they're wearing blue & in the 2nd floor of building, you have to ask people around, guy at the counter said they get a lot of questions like that from setsu guest and told me to let Setsu concierge know and pointed the way, while the kids are all wearing their heavy gears with them. Their Italian resto melo milo is not good. their Luke's steak house is very good. Room is very complete, comfortable and clean.

10

Hsing-Chun

26 Oct 2025

·

Stayed 1 night

Very clean and comfortable environment The Italian restaurant food is tasty

8

Yee Wah carol

18 Jun 2024

·

Stayed 5 nights

The Italian restaurant was awesome , serving authentic italien food . However, we're disappointed to know no bathrobes are provided ( staff suggested we use Samue instead) and the showering temperature was unstable

10

Shusaku

14 Aug 2023

·

Stayed 4 nights

部屋は広く清潔で、食事も美味しくアクティビティも付近に充実しており、とても楽しく過ごせました。またよろしくお願いします。

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8

niels

12 Dec 2022

·

Stayed 2 nights

Nice new hotels, nice onsens, close to slopes, very efficient shuttle service, nice team. Still feels like soft opening with teething issues (ie the thermostat of our room was not functioning so we left window open to mitigate). nice breakfast and afuri restaurant. nice view ofYotei and hirafu

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Setsu Niseko

Prices for Setsu Niseko

Monthly average prices

About this property

Location

Room options

Two-Bedroom Suite with Annupuri View with Tatami Area

One-Bedroom Corner Suite with Tatami Area

Two-Bedroom Suite with Village View with Tatami Area

Four Bedroom with Mt. Yotei View and Open-Air Bath

Studio with Village View

Four-Bedroom Penthouse

Four-Bedroom Suite with Yotei View with Tatami Area and Open-Air Bath

Three-Bedroom Suite with Mt. Yotei View

Studio with Mt. Yotei View with Tatami Area

Three-Bedroom Penthouse

Studio with Village View with Tatami Area

Studio with Mt. Annupuri View

Studio Yotei Side

One Bedroom Suite with Tatami Area

Two-Bedroom Suite

Two-Bedroom Suite with Yotei View with Tatami Area

Three-Bedroom Suite with Tatami Area

Studio with Courtyard View

Studio

Two-Bedroom Suite with Tatami Area

Three-Bedroom Suite with Mt. Annupuri View

Two-Bedroom Suite with Courtyard View with Tatami Area

Guest reviews of Setsu Niseko

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Setsu Niseko

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $323
8 $189	9	10	11	12	13	14
15	16	17	18	19	20	21
22	23	24	25	26	27 $271	28 $277
29 $276	30 $276

Su	Mo	Tu	We	Th	Fr	Sa
		1 $276	2 $276	3 $275	4 $276	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28	29	30	31